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6. Turn the TUNE knob to
000
, then write down the
8-digit XM radio ID number you see in the audio
unit display. You need this ID number, your dealer
number, and the VIN to do an activation refresh of
the dealer demo service. Then go to step 7.
NOTE:
• If you cannot tune to channel
000
, you are in
CATEGORY MODE
. See step 3 above to switch
from
CATEGORY MODE
to
CHANNEL MODE
.
• Check the ID code carefully. The letters I, O, S,
and F are not used.
7. Go to an
i
N workstation.
NOTE: If you don’t have access to the
i
N, call
XM Satellite Radio at
(800) 852-9696
, and follow
the instructions on the automated menu. When the
agent answers, ask for a rapid dealer activation
refresh, then go to step 10.
8. From the
i
N main menu, click on
SERVICE
, click on
Service Bay
, and then click on
XM Radio
. This
brings up the
DEALER ACTIVATION REFRESH
screen.
NOTE: If you cannot bring up this display, call the
i
N Support Center at
(800) 245-4343
.
9. Enter the 8-digit XM radio ID number you wrote
down in step 6, then click on
Submit
. You will see
the
ACTIVATION REFRESH
screen once the ID
number is recognized.
NOTE: If you enter the ID number incorrectly, or if it
is not recognized, you will see an error display. If
this happens, follow the instructions on the display.
10. Turn the TUNE knob to
001
to make sure you are
receiving the XM signal. If you do not get a clear
signal, park the vehicle outside where there is a
clear view of the southern sky, then go to step 11.
11. Leave the radio on for at least 10 minutes, then go
to step 12.
12. Look at the audio unit display, and turn the TUNE
knob.
• If you can tune to channels
000
,
001
,
007
,
009
,
047
,
122
,
174
, and
247
, the dealer demo service
is activated. No further action is needed.
• If you can only tune to channels
000
,
001
,
174
,
and
247
, the dealer demo service is not yet
activated. Repeat steps 10 and 11 for up to 2
hours until the dealer demo service is activated.
• If, after 2 hours, you can only tune to channels
000
,
001
,
174
, and
247
, repeat steps 7 thru 11.
NOTE:
• The dealer demo service lasts for 7 months or until
the vehicle’s RDR (retail delivery registration) is
submitted.
• After the vehicle is registered, the dealer demo
service converts to a client account. The client gets a
3-month trial service of all available non-premium
XM channels. If the client decides to end the service
after that time, the XM radio reverts to preview
mode. Normal AM and FM radio reception is not
affected by ending the service.
• The XM radio receives digital programming
broadcasts from two fixed-orbit satellites near the
equator along with a network of ground antennas
(repeaters). You will get the strongest signal if you
move the vehicle where there is a clear view of the
southern sky.
• The XM radio may lose reception when you are
driving through a tunnel, under an overpass, inside a
parking garage, or near the northern face of a
canyon or a mountain.
• To cut down on reception loss, XM radio uses a
buffer. If the reception loss lasts longer than the
buffering period, the signal goes silent.
• Because the XM radio signal is digital, any reception
loss makes the signal go silent; the signal usually
does not fade like it does with an AM/FM radio.
• If you ever need to replace the XM radio receiver,
call XM Satellite Radio at
(800) 852-9696
. Be
prepared to give them your dealer number, the VIN,
and the XM radio ID numbers from the printed label
on the side of the old and the new receiver units.
• Your client’s XM radio presets will be lost if you
disconnect the 12-volt battery or if it goes dead.
Always write down the XM radio presets before you
disconnect the battery.
