76
R
e
fe
re
nce I
n
fo
rma
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n
Client Assistance
Resolving Problems
If you run into a specific issue that you
cannot resolve, consult the following help
resources:
• For navigation system issues:
2
Troubleshooting
P. 70
• There are also FAQs available online at
acuranavi.navigation.com/acura-na
(U.S.)
or
www.acuranavi.ca
(Canada).
• Or, please contact your dealer.
• For traffic-related issues:
2
Traffic
P. 71
• For reporting issues with the database or
places/landmarks:
2
Visiting Your Dealer
P. 76
• Visit
https://mapcreator.here.com/
mapcreator
• Or call Acura Client Relations.
2
Acura Client Relations Contact
Information
P. 76
Obtaining a Navigation
Update
Acura is continuously updating the
navigation system and new software is
usually made available on an annual basis.
For information on navigation updates for
your vehicle, please visit:
• U.S.:
acuranavi.navigation.com/acura-na
• Canada:
www.acuranavi.ca.
You can also contact your authorized Acura
dealer for further information regarding the
update program available for your vehicle.
Visiting Your Dealer
If you have a question that you cannot
resolve using the available help resources,
you can consult your dealer. Please identify
the specific issue (e.g., error occurs when
you enter a specific address, when driving
on a certain road, or just when it’s cold) so
that the service consultant can refer the
issue to the factory so that a solution can be
found. Be patient, the service consultant
may be unfamiliar with your specific issue.
Acura Client Relations
Contact Information
If neither the available help resources nor
your Acura dealer can resolve your issue to
your satisfaction, contact Acura Client
Relations.
American Honda Motor Co., Inc.
Acura Client Relations
Mail Stop CHI-4
1919 Torrance Blvd.
Torrance, CA 90501-2746
Telephone: (800) 382-2238
Honda Canada Inc.
Acura Client Relations
180 Honda Boulevard
Markham, L6C 0H9, ON
E-Mail: [email protected]
Telephone: (888) 9-ACURA-9
Hours: 8:00 am to 7:30 pm
Monday to Friday (Eastern time)
Summary of Contents for 2022 RDX
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