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Navigation System
Frequently Asked Questions
Ordering a Navigation DVD, Coverage, Map Errors, Limitations
Problem
Solution
I want to buy a new DVD. How do I purchase one?
You cannot obtain a new DVD from the dealer. See Obtaining a Navigation
Update DVD on page 118.
I want to order a DVD. How can I determine the DVD version
in my navigation system?
The version is on the label of your DVD. It starts with “Ver:.” See Changing
the DVD on page 118.
I got a navigation DVD from a friend or an online source, but
it does not work. Why?
Your vehicle was designed to use a white DVD. DVDs with differently
colored labels or from different manufacturers will not operate correctly.
Always obtain DVDs from the DVD order desk. See page 118.
When is my city going to become part of a fully verified
detailed coverage area?
The mapping database vendor is constantly revising map coverage. See
page 120 for ways to obtain the latest detailed coverage information.
Will the navigation system work outside North America?
The navigation system contains maps only for the lower 48 U.S. states,
Hawaii, and portions of southern Canada. The system will not work in
Mexico, Alaska, or overseas. Canada coverage is limited. See Map
Coverage on page 120.
I moved my vehicle from the U.S. mainland to Hawaii (or
from Hawaii to the U.S. mainland). Why does my navigation
system not show the correct map?
The coverage area (Hawaii or U.S. mainland) must be selected by your
dealer.
Can I play video DVDs in my navigation system?
No. The navigation system is designed only to read the white DVD provided
with your vehicle. Map discs for other vehicle manufacturers or PC map
programs will not work.
I found some errors in the database. How do I report them?
Minor errors are bound to occur in a large database. If you encounter major
errors, you can report them following the instructions on page 116.
