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Active Mobility | xtaga Impala | User Manual
Warranty
There is a comprehensive twelve-month warranty from the date on which your new
xtaga Impala
scooter is delivered. The warranty covers the scooter for repairs or
replacement during this period. For more detail, please see the Warranty Conditions.
WARRANTY CONDITIONS
1. Any work or replacement part installation must be carried out by an authorized
dealer / service agent.
2. To apply the warranty should your scooter require attention please contact the
designated service agent listed below.
3. Should any part of the scooter require repair or full or part replacement, as a
result of a manufacturing or material defect within warranty period, the work will
be carried out free of charge. Warranty period:
a) Frame: 3 Years limited warranty
b) Electronic parts: 24 months limited warranty
Note: The warranty is not transferable
4. Any repaired or replaced parts will be covered by this warranty for the balance of
the warranty period on the scooter.
5. Parts replaced after the original warranty has expired will be covered by a three
months warranty.
6. Consumable items supplied will not generally be covered during the normal
warranty period unless such items require repair or replacement clearly as a
direct result of a manufacturing or material defect.
Such items include (among others): upholstery, tyres and batteries.
7. The above warranty conditions apply to brand new scooters purchased. If you
are unsure whether your scooter is covered, check with the service agent.
8. Under normal circumstances, no responsibility will be accepted where the
scooter has failed as a direct result of:
a) The scooter part not having been maintained in accordance with the
manufacturer’s recommendations.
b) Failure to use the manufacturer’s specified parts.
c) The scooter or part having been damaged due to neglect, accident or
improper use.
d) The scooter or part having been altered from the manufacturers specifications
or repairs having been attempted before the service agent is notified.
Please note your local service agent’s contact details below. In the event of your
scooter requiring attention, contact them to organise repairs or servicing. The
manufacturer reserves the right to alter without notices any weights, measurements
or other technical data shown in this manual. All figures, measurements and
capacities shown in this manual are approximate and do not constitute
specifications.
Authorized Service Agent:
Active Mobility
Unit 8, 110-120 Silverwater Rd, Silverwater NSW 2128
(02) 9649 2111
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