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For service assistance, please call your authorized ActiveCare dealer. 

 

 

19

Prowler 3310/3410 Owner’s Manual 

 

Table 2: Scooter Controller Internal Diagnostics 

Flash 

code 

Possible Cause 

Solution 

The battery needs charging. 

The battery voltage has dropped below 
23.3 volts in neutral. Recharge 
batteries.  

Battery voltage is too low. 

The battery has dropped past 16.5 
volts and is not sufficient to allow safe 
driving. Check the battery condition 
and the connections. 

Battery voltage too high   

The battery has exceeded 32 volts. 
Check the battery condition and the 
connections. 

Current limit time out 

The motor current has reached too 
high a value. Check the condition of 
the motor and loom. Contact your 
Service Agent. 

Park brake fault 

Check park brake conditions.   

Speed control out of neutral 

Return speed pod to neutral and rest 
system. Readjust the speed lever to 
neutral if necessary. Contact your 
Service Agent. 

Speed control fault 

Check speed pod wiring for open or 
short circuits. Check speed pot set-up. 
Contact your Service Agent. 

Motor fault 

Contact your Service Agent. 

Internal (controller) fault 

Contact your Service Agent. 

 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for Prowler 3310

Page 1: ...Prowler 3310 3410 Mobility Scooter Owner s Manual TM...

Page 2: ...rward Reverse 8 Driving Speed 8 Braking Stopping 8 Headlight Taillight Button 8 Turn Signal Buttons 9 Horn Button 9 Battery gauge 9 Sleep Mode 10 Seat 10 Tiller Adjustment 10 Drive Mode 10 Freewheel M...

Page 3: ...uld lead to death or serious injury Caution Improper usage could lead to injury and or damage to your mobility scooter Suggestion Follow these instructions to keep the status of the mobility scooter w...

Page 4: ...someone is accompanying you and watches for traffic while you are driving on the road for the first time 3 Be sure you are able to control and operate your scooter safely and confidently before changi...

Page 5: ...cooter the driver should not lean against or pull on the operating lever while going up or down an incline 3 When climbing up an incline please drive slowly You can set the speed dial to a higher spee...

Page 6: ...ooter can resist EMI up to a certain intensity level The higher the immunity level the greater the protection At this time current technology is capable of achieving at least a 20 V m immunity level w...

Page 7: ...ssible interference with the control system of a mobility scooter Warning Electromagnetic interference EMI from sources such as radio and TV stations amateur radio HAM transmitters two way radios and...

Page 8: ...er 3310 3410 Owner s Manual Parts PROWLER 3310 PROWLER 3410 1 Control Panel 2 Rearview Mirror 3 Front Turn Signal 4 Basket 5 Headlight 6 Front Bumper 7 Seat 8 Swivel seat lever and seat release lever...

Page 9: ...position the scooter will drive only at the speed indicated by the knob The scooter will travel faster the farther the knob is turned clockwise To reduce the scooter s travel speed turn the knob back...

Page 10: ...ediately when the battery gauge is in the red area 2 After charging or replacing a new battery drive the scooter for 2 3 minutes to make sure the battery capacity is enough 3 In the wintertime the bat...

Page 11: ...power to off and then back to on to operate SEAT The seat has 4 height adjustments After adjusting the height to the desired seat position secure the fixed nut Caution Be sure the seat is in the forw...

Page 12: ...Make sure the electromagnetic brake is working properly 6 Make sure it is safe before driving on the street Caution 1 Do not push the right hand left hand throttle levers simultaneously this might le...

Page 13: ...ure to charge the battery fully every time 2 Continue to charge until the green LED light is on NEVER stop charging before it is complete 3 While finishing charging the electric power will still slowl...

Page 14: ...e battery 1 Turn the scooter power switch to OFF 2 Remove the seat 3 Remove the shroud and unplug the terminal of the taillight and signal lights 4 Use a clean cloth to wipe off the soiled area 5 Take...

Page 15: ...c brake work properly Freewheel Mode Lever Does the free wheel mode lever work properly Battery Gauge Does the light come on when switched ON Is the remaining power enough for your trip Horn Button Do...

Page 16: ...of socket plug is good Transaxle Any oil leakage from Transaxle Looseness or corrosion on terminals Connection of socket plug is good Battery Any broken on electrical cord Charging function and LED li...

Page 17: ...ar shroud If the power switch is ON and the battery indicator does not light up it is possible that an electric current has overloaded Please try to reset the circuit breaker by pressing this button T...

Page 18: ...uld lead to a malfunction of the electric system Do not use gasoline solvents or vaporizing solution as the shroud may be deformed or damaged Do not use wax LUBRICATION At six month intervals you shou...

Page 19: ...e 1 Check seat for loose hardware or damage Ensure seat in locked position Scooter feels wobbly when driven 2 Bearing in tiller worn 2 Replace bearings 1 Charging too infrequently 1 Charge scooter mor...

Page 20: ...ttery voltage too high The battery has exceeded 32 volts Check the battery condition and the connections 4 Current limit time out The motor current has reached too high a value Check the condition of...

Page 21: ...otor 24V x 650W x 4350rpm 24V x 650W x 4350rpm Controller Dynamic 110A Dynamic 110A Batteries Two DC12V x 50AH Two DC12V x 50AH Battery Charger 5 Amp Offboard 5 Amp Offboard Brakes Electromagnetic Dru...

Page 22: ...ur prior consent LIMITATIONS AND EXCLUSIONS THE FOREGOING WARRANTY SHALL NOT APPLY TO SERIAL NUMBERED PRODUCTS IF THE SERIAL NUMBER HAS BEEN REMOVED OR DEFACED IF THE PRODUCTS HAVE BEEN SUBJECT TO ACC...

Page 23: ...ity ease To validate your product s warranty you must complete this form and return it to ActiveCare Medical immediately Please print or type Your Name Your Address City State Zip Phone Number E mail...

Page 24: ...de Place Stamp Here _____________________________ _____________________________ _____________________________ ActiveCare Medical Product Registration 2 Harbison Way Columbia SC 29212 Fold Here Fold He...

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