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Mid-size Scooter Series
V I I . B A S I C T R O U B L E S H O O T I N G
Any electromechanical device occasionally requires some troubleshooting. However, most of the
problems that may arise can usually be solved with a bit of thought and common sense. Many of these
problems occur because the batteries are not fully charged or because the batteries are worn down and can
no longer hold a charge.
DIAGNOSTIC FAULT CODES
The diagnostic beep codes for your scooter are designed to help you perform basic troubleshooting quickly
and easily. A diagnostic beep code will sound in the event one of the conditions listed below develops.
Depending on the model you own, your scooter will communicate by one of the coding methods as follows:
1. A beep code will begin with a series of fast beeps directly followed by slower beeps which indicates
the actual code. The beep code is only beeped once. To repeat the beep code, remove the key, then
reinsert it and turn it to the “on” position,
OR
2. A beep code will identify the condition, pause, then repeat the beep code. The beep code will continue
to alert you in this manner until the scooter is turned off.
NOTE: Your scooter will not run unless the fault code condition is resolved and the scooter has been
turned off, then turned back on.
FAULT CODE
CONDITION
SOLUTION
(1)
Battery charge is low.
Charge batteries as soon as possible.
(2)
Battery charge is too low.
Charge batteries.
(3)
The scooter's battery voltage is too
high to operate the scooter, or the
charger is still connected to the off-
board charger port.
Unplug charger and/or turn key off,
then back on again.
(4)
Current limit time out.
Turn the scooter off for a few
minutes, then turn your scooter
back on.
(5)
The manual freewheel lever is in the
(forward) freewheel position.
Remove the key from the key
switch, then push the manual free-
wheel lever to the drive (rearward)
position and restart your scooter.
(6)
Throttle control lever not at center
position at start up.
Verify that the batteries are fully
charged. If the batteries are fully
charged, then return the throttle
control lever to center position, turn
scooter off then back on.
(7)
Speed pot error.
Call your authorized Provider for
assistance.
(8)
Motor volts error.
Call your authorized Provider for
assistance.
(9)
Other internal errors.
Call your authorized Provider for
assistance.
