ActionTec USB Wireless Bluetooth Adapter User Manual Download Page 62

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Troubleshooting

Cannot Connect to a Paired Device

Paired devices are always displayed in My Bluetooth Places, even if the remote
device is out of range or not powered up. Verify that the remote member of
the pair is within radio range, and powered up, and then attempt the connec-
tion again.

Cannot Discover Services on an un-paired Remote Device

The remote device may not be powered up or may be out of range.

• Verify that the remote device is powered up.
• Verify that the remote device is in Connectable mode (Bluetooth

Configuration Panel > Accessibility tab).

• Perform a Search for Devices to verify that the device is within range.

Dial-up Networking Services does not Start

The Dial-up Networking service will not start unless a properly configured
modem is attached to the server.

• Verify that the modem is usable as a local device on the computer to

which it is attached.

• In the Bluetooth Configuration Panel, Local Services tab,

double-click the Dial-up Networking service:

• Click the down arrow in the Modem field and select the

modem that will be used to dial out

• Click the OK button
• Click the OK button to close the Bluetooth Configuration

Panel

Summary of Contents for USB Wireless Bluetooth Adapter

Page 1: ...Solutions for the Digital Life User Manual USB Wireless BluetoothAdapter Software version 1 1 ...

Page 2: ... a Bluetooth Headset 16 4 Working with Bluetooth Software 18 4 1The Bluetooth Tray 18 4 2 Access My Bluetooth Places 19 4 3 Finding Bluetooth Devices 19 4 4 Finding Bluetooth Services 20 4 5 Bluetooth Connection Status 22 4 6 Bluetooth Devices and Services 23 4 7 Send to Bluetooth 25 5 Configuring for Other Services Applications 27 5 1Opening Bluetooth Configuration 27 5 2 Bluetooth Services vs Ap...

Page 3: ...ed in whole or in part nor used in any manner except to meet the purposes for which it was delivered The information in this document is subject to change without notice and should not be construed as a commitment by Actiontec the manufacturer Although Actiontec the manufacturer will make every effort to inform users of substantive errors Actiontec the manufacturer disclaims all liability for any ...

Page 4: ... bluetooth enabled printer The Actiontec USB Wireless Bluetooth Adapter lets you enjoy the freedom of true mobility whether you re at the office or on the move What is Bluetooth Bluetooth is a worldwide standard for digital wireless communication and data exchange between multiple devices Bluetooth compliant devices exchange data by establishing a relationship with each other the first device acti...

Page 5: ...Actiontec Electronics prides itself on making high quality durable high performance products If you need assistance the Actiontec Technical Support Department is available every day 24 hours a day to provide professional support Actiontec Electronics Inc 760 N Mary Avenue Sunnyvale CA 94085 Technical Support Phone 888 436 0657 E mail techsupp actiontec com Internet www actiontec com support ...

Page 6: ...he Bluetooth Software PRIOR to connecting your Bluetooth Adapter to the computer If you have already connected the Bluetooth Adapter please remove it now and restart your computer 1 Make sure your computer is turned on then put the Actiontec Installation CD ROM in your CD ROM drive 2 The Installation software should start automatically This may take a few moments When you see this window Click Nex...

Page 7: ...to I accept the terms in the license agreement and then click Next to continue Note If you do not agree with the terms of the license agreement click the circle next to I do not accept the terms in the license agreement and click Next Now you have terminated the installation of this Bluetooth Adapter 4 Click Next to continue 5 Click Install to continue ...

Page 8: ...be patient as it will take several minutes to install your Bluetooth software You may need to have your Windows CD handy 7 You may see this screen If you do click OK 8 Click Finish to complete the software installation Please remove any CD from the CD ROM drive before restarting your computer ...

Page 9: ...6 Actiontec USB Wireless Bluetooth Adapter 9 Click Yes to complete the software installation and restart your computer now Note If you are running Windows XP you may not need to restart your computer ...

Page 10: ...at you are using Windows XP Users You may see a Found New Hardware Wizard screen once you connect the Bluetooth Adapter to your computer Please see below for detailed instructions a The Found New Hardware Wizard will run and the following screen will appear make sure Install the software automatically Recommended is selected When ready click Next to continue b The following screen appears Click on...

Page 11: ...an open USB port Desktop Users a Get the USB Extension Cable from the Quick Start Kit b Insert one end into an open USB port on the computer Note The USB Port is shaped like a thin rectangle about inch by inch and may be horizontal or vertical c Plug the other end into the Bluetooth Adapter ...

Page 12: ...itor where it can receive a clear signal 4 Make sure the light on the Bluetooth Adapter is SOLID GREEN Congratulations you have successfully installed the Actiontec USB Wireless Bluetooth Adapter To begin using your Bluetooth Adapter doubleclick on the My Bluetooth Places icon that appears on your desktop ...

Page 13: ...ue in color with a red insert when Bluetooth is stopped 3 2 Creating a Bluetooth Connection To establish a relationship with other Bluetooth enabled devices To create a connection between your Bluetooth enabled computer and any Bluetooth enabled device follow any of the methods described below Option 1 Creating a Connection from the System Tray In the Windows system tray which is located in the bo...

Page 14: ...on on your desktop and select Bluetooth Setup Wizard Once launched Follow the Bluetooth Wizard instructions 3 3 Connect to Another Device 3 3 1 Pairing With a Bluetooth Enabled PC In this section we will show you how to connect to another computer In the world of Bluetooth we call this pairing If you would like to connect or pair your computer to another device like a Bluetooth cell phone or keybo...

Page 15: ...h 4 Click the circle next to I want to find a specific Bluetooth device and configure how this computer will use its services Then click Next to continue 5 Once you see the other computer displayed click on its icon and then click Next ...

Page 16: ...rite down this code below because you will need to enter the exact same code on the second computer PIN Code __________________ Once you have entered the PIN Code make sure to click Initiate Pairing Do NOT press the Enter key at this time 7 Go to the second computer You should see a window similar to the once below Enter the same PIN code that you used on the fist computer Click OK ...

Page 17: ...elp to configure you PC to connect to a Cell Phone If you would like to connect or pair your computer to another device like a PDA please go to Chapter 5 of this User s Manual 1 Make sure that you have the Bluetooth Adapter installed and configured on each computer or device 2 Click on the My Bluetooth Places icon that is on your desktop 3 Click on the Bluetooth Setup Wizard icon 4 Click the circl...

Page 18: ...cause you will need to enter the exact same code on the Bluetooth device being paired PIN Code __________________ Once you have entered the PIN Code click Initiate Pairing 7 Go to the device you are pairing You should see a window similar to the once below Enter the same PIN code that you used on the first computer Click OK Pairing procedures can be different and are determined by the device manuf...

Page 19: ...d have your Bluetooth Headset manual ready 2 Double click on the My Bluetooth Places icon on your computer desktop 3 Double click on the Find Bluetooth Devices icon If nothing shows up press F5 or refresh to search again The BT Headset icon should appear 4 Right click on the Bluetooth Headset Icon and select Pair Device 5 Enter the headset s PIN code Refer to the headset manual 6 Double click on t...

Page 20: ...service name may vary 8 When you hear a musical tone from the headset press the On button on the headset to complete the connection Congratulations You ve connected your Bluetooth Headset to your PC Now you can enjoy listening to music or chatting with your friends online from your wireless headset ...

Page 21: ...s fast access to most Bluetooth operations The Bluetooth tray provides the following options Access My Bluetooth Places Double click the Bluetooth icon or right click the Bluetooth icon and then select Explore My Bluetooth Places Access the Bluetooth Setup Wizard This wizard will help you Configure how this computer accesses a service on another Bluetooth enabled devices Locate remote Bluetooth de...

Page 22: ... Windows Explorer and select My Bluetooth Places in the Folders pane from the Address shortcut menu 4 3 Finding Bluetooth Devices Search for Devices Searches out Bluetooth devices in the vicinity found devices are displayed in My Bluetooth Places To start a search for devices double click the Bluetooth icon in the system tray Select the Entire Bluetooth Neighborhood when ready click on the Bluetoo...

Page 23: ...omputer is providing the Bluetooth fax service Some services are hardware dependent this computer cannot provide the fax service unless it has a physical fax modem Some Bluetooth services use virtual hardware The Bluetooth Serial Port service for example does not use a physical port on this computer Instead it creates virtual serial ports that Windows applications can see and use as if they were a...

Page 24: ...uetooth device such as a computer or cell phone PIM Item Transfer Allows two Bluetooth devices to exchange Personal Information Manager data such as business cards calendar items email messages and notes PIM Synchronization Allows two Bluetooth devices to synchronize Personal Information Manager data Network Access Allows a device to access a Local Area Network via a second Bluetooth device that i...

Page 25: ...n has been established displayed in hours minutes and seconds Depending on the service the connection may time out automatically disconnect after a specific period of inactivity Activity The number of bytes sent and received over the connection Signal Strength A graphic indicator that ranges from too weak through good to too strong Note To change the power transmission level of this computer from ...

Page 26: ... the system tray will display the appropriate icon for the current state of your local Bluetooth device 4 6 2 Connected Device Icons The connected devices icons are a quick method by which the end user can visually verify the status of a Bluetooth enabled device that has a relationship with the local computer s Bluetooth adapter Icons differ in look from Windows 9x Me Windows 2000 and Windows XP W...

Page 27: ...abled device provide a set of services that are available to the local computer s USB Wireless Bluetooth adapter Visual icons referenced are provided to show the status of each available service Figure 3 Connected Device Status Icons for Windows XP Figure 4 Available Services Status Icons for Windows 9x Me 2000 ...

Page 28: ...ation to other Bluetooth enabled devices Valid Data types include Files from Microsoft Explorer Documents from Microsoft Office applications including Word Excel Access PowerPoint Microsoft Outlook items including Contacts Appointments Tasks Messages Notes Figure 5 Available Services Status Icons for Windows XP ...

Page 29: ...ansferred b Microsoft Office Only the document in the active window can be transferred b Microsoft Outlook Select one or more items to be transferred 2 From the application s File menu select Send To and then select Bluetooth from the shortcut menu 3 Select a device from the shortcut menu to send the data or Select Other choose a device from the list and then click OK to send the data ...

Page 30: ...Bluetooth devices The Bluetooth services on the Bluetooth enabled computer are referred to collectively in the Bluetooth configuration panel as Local Services Bluetooth Applications These are software applications on this computer that allow Bluetooth enabled computer to use the Bluetooth services that are provided by remote devices The Bluetooth applications on the Bluetooth enabled computer are ...

Page 31: ...r of those services When the Bluetooth Exchange Folder is re configured for either of these services the other service will be updated to use the new loca tion 5 4 Configuration Settings The Bluetooth Configuration has various options that can be configured by the user General Settings Tab The settings on the General tab of the Bluetooth Configuration Panel determine information that is displayed ...

Page 32: ...ence between Bluetooth Applications and Bluetooth Services are described as follows Bluetooth Applications These are software programs running on the Bluetooth enabled computer that allow the Bluetooth enabled computer to use the Bluetooth services that are provided by other devices In the Bluetooth configuration panel these programs are referred to collectively as Client Applications Bluetooth Se...

Page 33: ...evice HID Application allows this computer to wirelessly use one or more remote Bluetooth HIDs as input output devices For example the HID Application allows this computer to use a Bluetooth keyboard and a Bluetooth mouse Create a Bluetooth HID connection Note Some HIDs have multiple modes Before establishing a connection be sure the HID is in the desired mode For exam ple in the case of an HID th...

Page 34: ... off and power on processes If for some reason the connection must be closed from My Bluetooth Places right click the service name and select Disconnect When an HID connection is closed manually by the operator the connection s persistence is broken The connection must be re established manually after which theconnection will again persist until broken manually Configure No configuration is necess...

Page 35: ...ess serial connection with a remote Bluetooth device The applications on both this computer and the remote device must be configured to send and receive data to and from the respective communications port COM port assigned to the Bluetooth serial port The wireless serial connection may then be used by the applications as though a physical serial cable connected the devices Establish a Bluetooth Se...

Page 36: ...uetooth icon in the Windows system tray Select Quick Connect and select Dial up Networking followed by Device Select the device you want from the window and click on Connect After the Bluetooth dial up networking connection is established it can be used the same way as any other networking connection For example you can open a browser and explore the World Wide Web if the remote computer has Inter...

Page 37: ...lications Tab When opened double click on Fax You can choose to change the name of the application and whether this connection is secure or not 5 5 8 Headset The Headset application allows this computer to use a Bluetooth headset or any other device that offers the Bluetooth headset service as the audio input and output device for the Bluetooth enabled computer Possible uses include If the Bluetoo...

Page 38: ...e operations on the Bluetooth Exchange Folder and the folders and files it contains of a remote device Copy to from a remote device by right clicking the Bluetooth icon in the Windows system tray Select Quick Connect and select File Transfer followed by the Device of choice Select the device you want from the window and click on Open Use drag and drop to copy any file or folder contained in the Pu...

Page 39: ...application makes it possible for this computer to connect to a Local Area Network via a physical connection on a remote Bluetooth device or to connect to an ad hoc network provided by a remote Bluetooth device The type of network connection that is available is determined by the configuration of the remote Bluetooth device Create a Network Access connection by right clicking the Bluetooth icon in...

Page 40: ...n You can choose to change the name of the application and whether this connection is secure or not The PIM items to be synchronized and the PIM on the Bluetooth enabled computer with which such items should be synchronized Note If synchronization is enabled for a specific item type but is not enabled for that item type on the remote device synchronization WILL NOT take place for that item The dat...

Page 41: ...ppear as options in the shortcut menus Email attachments The only option is include or do not include attachments with email that is sent or received on this computer using this service 5 5 12 PIM Item Transfer The Bluetooth PIM Item Transfer application allows this computer to send and receive Personal Information Manager items to and from a remote Bluetooth device Item transfer can be accomplish...

Page 42: ...f the application and whether this connection is secure or not How your business card is handled when it is requested by a remote device The Send My Business Card options are Choose a business card as needed Each time a remote device requests your business card you must select a card from your PIM If you ignore the request the remote device will receive a timeout notice Always send the same busine...

Page 43: ...devices and then from Entire Bluetooth Neighborhood right click a Bluetooth printer select Add Printer from the shortcut menu and follow the on screen instructions When the wizard asks you to select a printer make and model do so If your printer is not in the list of options click Have Disk insert the driver disk for the printer and then navigate to the drive and directory that contains the driver...

Page 44: ...y when Bluetooth is started Notifications provide visual and or audio notification that a remote device is attempting to connect or has connected to a service on this computer 5 6 1 Notifications There are three types of notification Authentication request also called a PIN code request This notification appears automatically in a balloon over the Windows system tray if a Personal Identification C...

Page 45: ...ooth service on this computer Click the balloon to proceed A dialog box appears that offers the option of letting the connection proceed this time only or to always allow this particular remote device to use the service it is attempting to access Once a connection has been authorized an additional visual and or audio notification may appear if enabled This notification is for information only to i...

Page 46: ...t be used as the audio input device Hardware Requirements The Bluetooth radio on both this computer and the remote device must support audio The remote device handles both audio input and output for this computer therefore this computer does not require a sound card microphone or speakers Configure the Audio Gateway Service From the Windows system tray right click the Bluetooth icon select Advance...

Page 47: ...racters Select secure connection if desired Select Startup Automatically if desired From the COM Port shortcut menu select a communications port that is not assigned to any other service Click OK To Remove a Bluetooth Serial Port From the Bluetooth Configuration Panel Local Services tab select the port to be removed and then click Delete Note The Delete button is only available when a Bluetooth Se...

Page 48: ...w is visible View Explorer Bar Folders In the Folders pane select Entire Bluetooth Neighborhood and then the menu bar select Bluetooth and click Search For Devices In the Folders view expand Entire Bluetooth Neighborhood to show the devices in the vicinity Copy to from a Remote Device In the Folders pane of Explorer from the Entire Bluetooth Neighborhood branch select a device and expand that bran...

Page 49: ...output for that device Note Windows 98 has limitations Windows 98 cannot con vert audio files with the extension m3u e g myfile m3u into the Pulse Code Modulation PCM audio format used by Bluetooth headsets this is a limitation of Windows 98 Other versions of Windows 2000 ME and XP can translate m3u audio files into the PCM format Possible solutions are Upgrade to a newer version of Windows Use an...

Page 50: ...From the Windows Control Panel double click the Network icon On the Configuration tab select TCP IP Bluetooth LAN Access Server Driver scroll down if necessary Click Properties and select the IP Address tab Select Specify an IP address Enter an IP Address suggested value 192 168 1 1 Enter a Subnet Mask suggested value 255 255 255 0 Click OK twice to close the dialog boxes and then click YES to res...

Page 51: ...transferred between this computer and a remote Bluetooth device The Four data types are supported Business Cards Calendar Items Email Messages Notes Each data type can be saved in any of the supported and installed PIMs Note PIMs which are not installed on this computer will not appear in the shortcut menus When the PIM that is associated with an individual data type is changed on the PIM Item Tra...

Page 52: ...alled PIMs on this computer Save to Folder The Bluetooth Exchange Folder location the directory on this computer where inbound items that are not to be saved in a PIM will be kept Note This is also the folder where the File Transfer service stores inbound items If this folder is reconfigured here it will also be reconfigured in that service automatically Whether to send receive attachments with em...

Page 53: ... Once a card is highlighted if you hover the mouse pointer over that selection a balloon appears with additional information about that contact Click OK to choose a highlighted business card and return to the PIM Item Transfer Properties page The chosen contact now appears in and is selected in the Business card requests shortcut menu If the Always send the same business card option is selected ag...

Page 54: ...ation process Note Only Outlook s default contacts folder is synchronized Items in sub folders are not synchronized Items that are moved from the default folder to a sub folder will appear to have been deleted the next time synchronization takes place 5 7 Hardware Settings The Hardware tab of the Bluetooth Configuration Panel provides basic information about the Bluetooth hardware installed on thi...

Page 55: ...ith The Advanced button displays the Advanced Settings dialog box which allows you to select the country code and transmission power settings This option is not available on all systems 5 7 1 Advanced Settings When available this dialog box is reached from the Hardware tab of the Bluetooth Configuration Panel Note Depending on the country in which the hardware is sold and or in which it will be us...

Page 56: ...that are allowed to connect to this computer From the Devices allowed to connect to this computer shortcut menu select No devices No remote devices are permitted to initiate a connection with this computer However this computer can still initiate connections with remote Bluetooth devices All devices All remote devices are permitted to connect to this computer Connections are subject to additional ...

Page 57: ... on the Discovery tab of the Bluetooth Configuration Panel deter mine whether this computer looks for other Bluetooth devices automatically how often it looks and what type of devices it looks for Periodic Search for Devices When Look for other Bluetooth devices is selected Bluetooth automatically searches for devices every X minutes X is an whole number between 1 and 60 To change the time between...

Page 58: ...vices to be discovered can be mixed and matched you can discover one or more specific devices classes of devices and types of devices within a class at the same time Remove a device from the list of devices to be discovered In the Bluetooth Configuration Panel from the Discovery tab select the device to be removed and click the Delete button Note If Report only selected Bluetooth devices is not se...

Page 59: ...he balloon to proceed No you may not connect ignore the balloon prompt and the connection will fail 6 3 Bluetooth Device Identity Every Bluetooth device has a unique Bluetooth Device Address BDA assigned to it during the manufacturing process This address cannot be changed by the end user A device s BDA is usually displayed in hexadecimal format 00 D0 B7 03 2E 9F is avalid BDA Each Bluetooth devic...

Page 60: ...when One of the devices is not on A service connection is interrupted or the service stopped One or both devices are rebooted To Pair with another device If Secure Connection is enabled devices will pair automatically the first time they connect a passkey must be successfully exchanged To pair with a device manually In the Folders pane of My Bluetooth Places right click a device select Pair Device...

Page 61: ...over the Bluetooth connection is encrypted Depending on other configuration options authorization may also be required 6 9 Security Request Dialog Box A Bluetooth passkey request and or Bluetooth Authorization request balloon may appear over the Windows system tray when a connection is attempted if Secure Connection is enabled Click the balloon to proceed ...

Page 62: ...emote device is in Connectable mode Bluetooth Configuration Panel Accessibility tab Perform a Search for Devices to verify that the device is within range Dial up Networking Services does not Start The Dial up Networking service will not start unless a properly configured modem is attached to the server Verify that the modem is usable as a local device on the computer to which it is attached In th...

Page 63: ...Manager Protocol LMP In the Bluetooth Configuration Panel on the Hardware tab in the Device Properties section the seventh entry provides Link Manager Protocol version number information The eighth entry contains the Link Manager Protocol sub version number information if appropriate Find Information About the Bluetooth Hardware Attached to my Computer In the Bluetooth Configuration Panel select t...

Page 64: ...Bluetooth Headset Doesn t Always Function Under Win98 Windows 98 cannot convert audio files with the extension m3u e g myfile m3u into the Pulse Code Modulation PCM audio format used by Bluetooth headsets this is a limitation of Windows 98 Other versions of Windows 2000 ME and XP can translate m3u audio files into the PCM format Possible solutions are Upgrade to a newer version of Windows Use an m...

Page 65: ...Actiontec USB Bluetooth Device BTM200 Right Click on the Device and select Uninstall This will remove the Device from Device Manager Step 3 You may now physically remove the USB Bluetooth Adapter from your computer Step 4 Uninstall the Bluetooth software using Add Remove Programs Step 5 You may now reinstall the Bluetooth software and then connect the Adapter by following the install procedure in ...

Page 66: ...es I plugged in the Adapter to an available USB port but the Found New Hardware Wizard did not start up What should I do The USB ports on the computer may be disabled in the device manager or BIOS If this is the case contact your computer manufacturer for information about activating the USB ports Everything installed fine and the Adapter was working until I shut down and restarted my computer Now...

Page 67: ...ial place Yes Look for the Bluetooth Exchange folder in the My Documents folder This is where all files transferred by the Adapter are placed Will cordless phones interfere with the Adapter The Adapter uses the 2 4Ghz frequency If your cordless phone uses this fre quency it can cause problems with the Adapter s signal Different cordless phones use different frequencies and generally have a label t...

Page 68: ...ption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the deale...

Page 69: ...FCC RF exposure compliance requirements the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United Stat...

Page 70: ...nst failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec website www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the purchase price paid by Customer for any defective soft...

Page 71: ...ontec Electronics shall not be responsible for any software firmware information or memory data or Customer contained in stored on or integrated with any products returned to Actiontec Electronics for repair whether under warranty or not WARRANTIES EXCLUSIVE IF AN ACTIONTEC ELECTRONICS PRODUCT DOES NOT OPERATEASWARRANTEDABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLA...

Page 72: ...es do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to...

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