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Frequently Asked Questions
Why am I unable to play a DVD or Blu-ray disc when connected to
ScreenBeam?
Currently, ScreenBeam USB Transmitter and wireless display software do not
support streaming of protected content such as DVD/Blu-ray movies, TV shows,
etc. However, the ScreenBeam Receiver supports playback of protected content
(HDCP 2.1).
What should I do if the ScreenBeam Wireless Display software cannot
connect or pair with ScreenBeam Receiver?
Reboot the laptop and power cycle the Wireless Display Receiver. Also, try select-
ing a different wireless channel before connecting. To do this, from the “Add a
Receiver” screen, click on the wireless channel drop-down menu, then select a dif-
ferent wireless channel.
How can I update my Wireless Display Receiver firmware?
Go to http://www.actiontec.com/screenbeam to download the latest firmware
and refer to the upgrade instructions posted online.
Why can’t my Android device connect even though I have the Wi-Fi
Direct option?
For an Android device to connect, it must have the Wireless Display software
application. Check your device user guide to see if the “Wireless display” or
“Miracast screen mirroring” feature is available. Refer to your Miracast mobile
device latest user guide for more information.
Can I connect my Apple iPad or iPhone to the ScreenBeam Receiver?
No. Currently, ScreenBeam only supports Windows 7/8 computers, WiDi-capable
systems, and Miracast-enabled devices.