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Troubleshooting the Actiontec M1424WR Router
3
Using the Internet Light to Troubleshoot the Actiontec Router
1. The most common cause of a lost connection to your FiOS service is a bad connection
between the router and your FiOS wall connection.
•
Check the connection where the Ethernet cable connects to the
WAN port
on the back
of the Actiontec router.
•
Check connection where the same Ethernet cable connects to your FiOS wall
connection.
2. If the Internet light still isn't illuminated, there may be a service outage in your area. If you
have a mobile phone with Internet access, you can enter
http://cgi.verizon.net/systemstatus/default.asp?template=central
to display the Verizon
System Status page.
3. If the Internet isn't illuminated and there is no service outage, continue with
Step 3
.
