ActionTec HPAP108T User Manual Download Page 32 | Manualshive

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Actiontec MegaPlug Wireless Network Extender User Manual

29

Chapter 5

Troubleshooting

Which wireless cards will work with the Extender?

The Extender will connect with any wireless card supporting the 802.11g or
802.11b wireless standards.

Can my wireless signal pass through floors, walls, and glass?

The physical environment around the Extender can have a varying effect on
wireless signal strength and quality. The more dense an object, the greater the
interference. Concrete or metal reinforced structures will cause a higher degree
of signal loss than those made of wood, plaster, or glass.

I have an Apple computer that uses the Airport wireless device. Is this
device compatible with the Extender?

Yes, the Apple Airport system complies with the 802.11b and 802.11g standards.
If you use the

WEP

security feature, refer to the Apple Airport documentation

for information on the proper method to enter the

WEP

key for compatibility

with the Extender hexadecimal

WEP

entry.

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Summary of Contents for HPAP108T

Page 1: ...MegaPlug Wireless Network Extender Model HPAP108T User Manual Ver 1 0 Solutions for the Digital Life ...

Page 2: ...work 7 3 Using the Configuration Utility 9 Locate Device 9 Setup Wizard 10 IP Setting 10 Wireless Setting 11 Factory Default 14 Device Info 14 Management 14 4 Using the Web Configuration Interface 15 System Summary 16 Wireless Station List 16 System Properties 17 Administration 17 IP Settings 18 Wireless Network 18 Wireless Security 19 Wireless Advanced Settings 21 MAC Filtering 23 Backup Restore ...

Page 3: ...ows Me 34 Windows 2000 37 Windows XP 41 7 Setting Up File and Printer Sharing 45 File Sharing 45 Printer Sharing 53 A Specifications 55 General 55 Wireless 55 LED Indicators 56 Environmental 56 B Glossary 57 Notices 61 Regulatory Compliance Notices 61 Modifications 61 Miscellaneous Legal Notices 62 Limited Warranty 63 ...

Page 4: ...nt documents all without the hassle of installing more cables If you want to take your computer networking to the next level the Actiontec MegaPlug Wireless Network Extender is sure to be one of the keys to your success Features s Supports HomePlug Powerline Specification 1 0 s 85 Mbps data rate maximum over standard home power lines s 56 bit DES encryption s Supports IEEE 802 11b IEEE 802 11g IEE...

Page 5: ... ROM drive Windows 98SE Me 2000 or XP installed Wireless capability TCP IP network protocol installed Getting to Know the Network Extender This section contains a quick description of the Network Extender s external features Front Panel The Network Extender s front panel features 2 lights LEDs Wireless Power Wireless Light The Wireless light flickers green when the Extender is active ...

Page 6: ...dfasdfasdfasdfasdfasdf asdfasdfasdfasdfasdfasdfadsfasdf asdfasdfasdfasdfa asdfasdfasdfasdf asdfasdfasdfasdfasdasdf asdfasdfasdfasdf asdad What is HomePlug HomePlug is a new networking technology that uses the existing power lines in a home to connect devices such as computers print servers etc eliminating the need for installing new wiring when a device is added to the network Today s HomePlug pro...

Page 7: ...for mance products If you need assistance the Actiontec Technical Support Department is available all day every day to provide professional support Actiontec Electronics Inc 760 N Mary Avenue Sunnyvale CA 94085 Technical Support Phone USA 1 888 436 0657 E mail http support actiontec com email_support support_form php Internet www actiontec com support ...

Page 8: ...ine network with a computer connected to the network Plugging in the Extender To use the Extender properly it should be plugged into an electrical outlet already part of a Homeline network with other devices computers printer servers etc connected to the network The Power light will glow steadily green when the Extender detects a HomeLine network Installing the Configuration Utility To install the...

Page 9: ...r User Manual 3 When the Choose Destination Screen appears click Next 4 When this window appears click Finish The Extender s Configuration Utility is now installed on the computer See chapter 3 Using the Configuration Utility for more information ...

Page 10: ...nterface 2 Enter Actiontec in the interface s SSID or Network Name text box This is the Extender s default ESSID Extended Service Set Identification name Note The network name is case sensitive so make sure to enter it exactly as shown 3 Enter A374936DCA in the interface s WEP Key text box This is the Extender s default WEP key 3 Close the wireless network interface on the computer The Homeline ne...

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Page 12: ... computer s CD ROM drive the Utility starts up automatically and appears on the desktop See the follow ing sections for more information about the Utility s capabilities Across the top of the window are additional options Locate Device Setup Wizard IP Setting Wireless Setting Factory Default Device Info and Management Locate Device Clicking Locate Device causes the Utility to search for Wireless N...

Page 13: ...pears Select the appropriate configuration for the Extender for more details see Wireless Setting on page 11 then click Next 5 A Wireless Security window appears Select the appropriate security con figuration for the Extender for more details see Security on page 12 then click Next 6 Another window appears relevant to the security setting Enter the pertinent information then click Finish The Setup...

Page 14: ...tting Clicking Wireless Setting in the Utility window generates a Login window After entering the proper user name and password default user name is Admin and default password is blank enter no password the Wireless Setting window appears Here the Extender s wireless settings can be configured ESSID ESSID is the network name assigned to the Extender s wireless network The fac tory default setting ...

Page 15: ...152 bits WPA PSK and WPA Disabled Selecting this security option applies no security to the wireless network Any user with a wireless equipped computer will be able to join the network WEP 64 bits Selecting this security option applies 64 bit WEP Wired Equivalent Privacy security on the wireless network 64 bit WEP requires a key composed of 10 hexadecimal digits or 5 ASCII characters A hexadecimal...

Page 16: ...character ranging from 0 9 or A F an ASCII character can be any character on the keyboard To cre ate a 152 bit WEP key select Hex hexadecimal or ASCII then enter 32 hexa decimal digits or 16 ASCII characters in the WEP Key 1 text box After activating 152 bit WEP a computer with wireless capability can join the network only if these same keys are entered in the computer s wireless encryption scheme...

Page 17: ...Extender s settings to their factory default settings Device Info Clicking Device Info in the Utility window generates the Device Information window which displays an overview of the Extender s settings Management Clicking Management in the Utility window causes the Extender s Web Management Interface to appear in a Web browser See chapter 4 Using the Web Management Interface for more information ...

Page 18: ...ows the user to configure and view various aspects of the Extender s wireless network including wireless security To access the Interface 1 Insert the CD in the computer s CD ROM drive The Utility will start auto matically 2 A log in screen appears The default user name is Admin and there is no password 4 ...

Page 19: ...uses the System Summary screen to appear as shown in the figure above This screen displays an overview of the Extender s settings including system information cur rent IP settings and current wireless settings None of these setting can be changed from this screen Wireless Station List Click Wireless Station List on the left side of any Interface screen to generate the Wireless Station List This sc...

Page 20: ...wn list If a particular country or region is not found on the list select NO_COUNTRY_SET NA Administration Clicking Administration on the left side of any Interface screen causes the Administration screen to appear Change the user name and password used to access the Interface screens here Actiontec recommends changing the default user name and password to something more secure to prevent unwanted...

Page 21: ...the appropriate radio button to have the Extender obtain an IP address automatically from a router on the Homeline etwork Specify an IP Address Select this option by clicking the appropriate radio button to specify an IP address After selecting this option enter the IP address subnet mask address and default gateway address in the appropriate text boxes Wireless Network Clicking Wireless Network o...

Page 22: ... If deactivated the SSID of the Extender s wireless network is available to any wireless device Wireless Mode From this drop down list select the speed of the wireless network Options include 802 11b 802 11g 802 11 Super G static and 802 11 Super G dynamic Channel Channel assigns the frequency band at which the Extender communicates In the United States use channels 1 11 or select Smart Select whi...

Page 23: ...WEP 104 128 bits Selecting this security option applies 128 bit WEP security on the wireless network 128 bit WEP requires a key composed of 26 hexadecimal digits or 13 ASCII char acters A hexadecimal digit consists of an alphanumeric character ranging from 0 9 or A F an ASCII character can be any character on the keyboard To create a 128 bit WEP key select Hex hexadecimal or ASCII then enter 26 he...

Page 24: ...ected Access security to the wireless network To set up WPA security select a Cipher Type TKIP or AES enter the IP address of the RADIUS server in the RADIUS Server text box and then enter the secret key for communication between the RADIUS server and the Extender in the RADIUS_Secret text box Wireless Advanced Settings Clicking Wireless Advanced Settings on the left side of any Interface screen c...

Page 25: ...k Extender across the network to let other connected devices know of its presence and readiness Data Beacon Rate Adjust the data beacon rate here Fragment Length Adjust the fragment length here RTS CTS Threshold Adjust the RTS CTS threshold here Short Preamble Ajust the short preamble length here Protection Mode Activate deactivate protection mode here Extended Range Ajust the Extender s extended ...

Page 26: ...e wireless device s MAC address in the appropriate text boxes then click Add Repeat to add more wireless devices When applied only the devices whose MAC addresses are listed in the MAC Filtering Table will be allowed access to the wireless net work No other wireless devices will be allowed access To create a list of MAC addresses denied access to the network activate Allow any station unless in li...

Page 27: ... Extender to that particular configuration set To save the currents settings click Backup then save the file to the computer s hard drive Restore Settings from a Backup File To reset the Extender s settings to a previously saved configuration set click Browse to locate the configuration file Once the file is located select it then press Restore The Extender s configuration will be reset to the con...

Page 28: ... to enhance the Extender s capabilities Download the upgrade from the Internet to the computer s hard drive then locate it by clicking Browse Once the upgrade file has been located select it then click Upgrade The Network Extender s firmware will be upgraded to the new version Reboot Clicking Reboot on the left side of any Interface screen causes the Reboot screen to appear Click Reboot in this sc...

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Page 30: ...rking by plugging other electric devices into it If it is working plug in the Extender again and if the Power light still doesn t illuminate try plugging it into other wall outlets If the Extender is still experiencing this problem contact technical support I can t connect to the Internet or any of the other computers on the network s Make sure the IP address and TCP IP protocol are set up properl...

Page 31: ...ith alternate wiring Will the Extender s Homeline network signal pass through circuit breakers Yes the network signal will pass through circuit breakers It will not however pass through power transformers Does the Extender work with a 100 240V AC input Yes Does using the Extender cause any interference with other home network ing devices No The Extender operates at a different frequency than other...

Page 32: ...he more dense an object the greater the interference Concrete or metal reinforced structures will cause a higher degree of signal loss than those made of wood plaster or glass I have an Apple computer that uses the Airport wireless device Is this device compatible with the Extender Yes the Apple Airport system complies with the 802 11b and 802 11g standards If you use the WEP security feature refe...

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Page 34: ...e on the same subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Extender s factory default IP address If the Extender s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click on the Start button in the lower left corner 2 From the...

Page 35: ...32 Actiontec MegaPlug Wireless Network Extender User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 36: ... Properties window appears Select IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods between the numbers ...

Page 37: ...10 Click OK The TCP IP Properties window disappears 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address Windows Me 1 From the desktop click on the Start button in the lower left corner 2 From the menu that appears select ...

Page 38: ...35 Chapter 6 Setting Up Static IP Address 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 39: ...CP IP 6 The TCP IP Properties window appears Click IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following numbers in the IP Address text box 192 168 0 2 Do not include the periods they are automatically entered ...

Page 40: ...ck in the box next to Detect connection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address Windows 2000 1 From the desktop click on the Start button in the lower left corne...

Page 41: ...38 Actiontec MegaPlug Wireless Network Extender User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections ...

Page 42: ...may be displayed after the Local Area Connection If there is more than one Local Area Connection listed locate the one that cor responds to the network card installed in the computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 43: ...t Protocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following numbers in the IP Address text box 192 168 0 2 Press the space bar on the keyboard to add the periods betw...

Page 44: ...l Area Connection Properties window click OK The Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disap pears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer is now set up with a static IP address Windows XP 1 From the desktop click Start butto...

Page 45: ...tions 4 In the Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column ...

Page 46: ...IP Address 5 The Local Area Connection Properties window appears Select General 6 In the This connection uses the following items list box double click Internet Protocol TCP IP 7 The Internet Protocol TCP IP Properties window appears ...

Page 47: ...keyboard 10 Enter the following address in the Subnet mask text box 255 255 255 0 Enter the periods in the address by pressing the space bar on the keyboard 11 Click OK The Internet Protocol TCP IP Properties window disappears 12 In the Local Area Connection Properties window click OK The Local Area Connection Properties window disappears 13 Click Close in the Local Area Connection Status window T...

Page 48: ...unning on the computer then follow the instructions Windows XP After installing and configuring the Extender Windows XP automatically enables file sharing The only item that needs to be altered is workgroup settings All the computers on the network must have the same workgroup name but different computer names To check or change this 1 Right click the My Computer icon and click Properties The Syst...

Page 49: ...Network Extender User Manual 3 Click Change 4 When the Computer Name Changes window appears enter a new computer name in the Computer name text box 5 Enter a workgroup name in the Workgroup text book 6 Click OK 7 Restart the computer ...

Page 50: ...settings All the computers on the network must have the same workgroup name but different computer names To check or change this 1 Right click the My Computer icon on your desktop then select Properties 2 When the System Properties window appears select Network Identification 3 If the Workgroup name is already the same as all the other computers on the network click OK If it is not the same click ...

Page 51: ...ion Changes window appears In the Computer Name text box type a name different than the other computers on the network 5 In the Workgroup text box enter the network workgroup name This is the same on each computer on the network 6 Click OK 7 Click OK again 8 Restart the computer ...

Page 52: ...ring Windows 98SE and Me 1 Click Start select Settings then Control Panel 2 In the Control Panel window double click the Network icon The Network window appears 3 In the Configuration tab click Add The Select Network Component Type window appears ...

Page 53: ...ce then click Add The Select Network Service window appears 5 Highlight File and printer sharing for Microsoft Networks then click OK 6 The File and Print Sharing window appears Make sure both options have a check mark in their check boxes If not click in the box to activate ...

Page 54: ... box enter the network workgroup name This is the same on each computer on the network 11 Enter any description in the Computer Description text box Traditionally the location name or main user s name is entered 12 Select Configuration to display the Configuration window again 13 In the Primary Network Logon text box make sure Client for Microsoft Networks is entered If not click the down arrow an...

Page 55: ...Properties window select Sharing The Sharing tab appears 18 Click in the circle next to Shared As to share the file or hard drive 19 Select an Access Type Read Only Allows other users on the network to view and read the file or hard drive selected They will not be able to modify it in any way You can further restrict their privileges by entering a password in the appropriate text box Full Allows o...

Page 56: ...20 When finished click Apply then OK Printer Sharing To share a printer connected to the computer follow these instructions Note These instructions are basically identical for Windows XP 2000 Me and 98 SE with some minor differences 1 Click Start Settings Control Panel 2 In the Control Panel window double click on the Printers icon 3 In the Printers window right click on the icon of the printer to...

Page 57: ...or Share this Printer This automatically inserts a default name for the printer share name You can set a password for the printer at this time if you want to restrict who on the network can use the printer You can also set the default printer settings by modifying information on the other tabs of this window 6 Click OK and close all windows ...

Page 58: ... and IEEE 802 3u wireless 10BaseT Security 56 bit DES data encryption HomePlug WEP 64 128 152 bit encryption WPA WPA PSK 56 bit DES encryption wire less Access Methods CSMA CA HomePlug Operating Range Up to 300 meters Capable of passing through circuit breakers Regulatory Compliance FCC Part 15 Class B and Part 68 UL Wireless Frequency Band 2 4 GHz 2 5 GHz Modulation OFDM A ...

Page 59: ...s LED Indicators Power Wireless Environmental Power External 110 240v 0 2a 50 60 Hz Certifications FCC part 15 CE Operating Temperature 0º C to 40º C 32ºF to 104ºF Storage Temperature 20ºC to 70ºC 4ºF to 158ºF Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing Note Specifications are subject to change without notice ...

Page 60: ...ile computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on your network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that when...

Page 61: ... address is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The hardware address of a device conn...

Page 62: ...Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b wireless networking pro...

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Page 64: ... harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures s Reorient or relocate the receiving antenna s Increase the separation between the equipment and receiver s Connect the equipment to an outlet on a circuit different from th...

Page 65: ...ro vide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 408 541 9005 Miscellaneous Legal Notices 2005 Actiontec Electronics Inc Act...

Page 66: ...tronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the p...

Page 67: ...The repaired or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94085 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer ...

Page 68: ...VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the...

Page 69: ...User Manual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods ...

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