ActionTec GT701A User Manual Download Page 79

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Actiontec USB/Ethernet DSL Modem User Manual

Chapter 8

Troubleshooting

I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?

No. Select the appropriate operating system, below, and follow the steps to
refresh your

address.

Windows 95, 98, 98SE, and Me -

Go to

Start

Run

, type

winipcfg

, and press

Enter

. Ensure the Ethernet adapter is selected in the device box. Press the

Release_all

button, then press the

Renew_all

button.

Windows NT 4.0 and 2000 -

Go to

Start

Run

, type

cmd

, and press

Enter

. At the

DOS prompt type

ipconfig /release

, then type

ipconfig /renew

(Note the space after

ipconfig

Windows XP -

Unplug the Ethernet cable or wireless card and plug it back in.

Can I run an application located on another computer over the network?

Yes, if the application is designed to run over a network.

Can I play games between computers on my network, or on the Internet?

Yes, if the games were designed for multi-player or

LAN

play. For specific infor-

mation about whether a game is capable of Internet or

LAN

play, refer to the

game documentation. Some games require ports to be forwarded to host or join
games over the Internet.

I have an FTP or Web server on my network. How can I make it available to
users on the Internet?

For a Web server, enable port forwarding for port

8080

to the

address of the

server and set up the Web server to receive on that port, as well. (Configuring
the server for static

address use is recommended.) For an

FTP

server, enable

port forwarding for port

to the

address of the server. (Configuring the

server for static

address use is recommended.)

Summary of Contents for GT701A

Page 1: ...USB Ethernet DSL Modem Model GT701 Firmware Version 3 0 1 0 6 0 GT701 User Manual Ver 1 0 Solutions for the Digital Life ...

Page 2: ...d Password 33 4 Using Advanced Setup 35 Accessing Advanced Setup 35 WAN IP Address 36 LAN IP Address 40 DHCP Server 40 Services Blocking 42 Website Blocking 43 Remote Management 44 Application Layer Gateway and Port Forwarding 45 DMZ Hosting 46 Firewall 47 Dynamic Routing 49 NAT Network Address Translation 50 Static Routing 50 UPnP Universal Plug and Play 51 Time Zone 51 Remote Syslog Capture 52 5...

Page 3: ...9 Locating Windows Operating System Files 80 b Setting Up Static IP on the Computer 83 Windows 98 SE 83 Windows Me 86 Windows 2000 89 Windows XP 93 c Computer Security 97 Comparing DSL Service with a Dial Up Modem 97 Modem Security 98 Computer Security 98 Electronic Security 99 d Specifications 101 General 101 LED Indicators 102 Environmental 102 e Glossary 103 f Non Windows System Setup 107 Class...

Page 4: ...he home office or small business If you want to take your computing to the next level the Actiontec USB Ethernet DSL Modem is sure to be one of the keys to your success Package Contents s Actiontec USB Ethernet DSL Modem s Power cord s Phone filters s DSL cable s Yellow Ethernet cable s Blue USB cable s Installation CD includes user manual s Quick Start guide s Start Here guide s Technical Support...

Page 5: ...commended or Netscape Navigator 4 0 or higher 4 7 recommended s TCP IP network protocol installed Features s Plug and Play installation support for systems with Windows operating systems 98SE Me 2000 and XP s ADSL WAN port RJ 11 s Compliant with full rate ANSI T1 413 Issue 2 ITU G 992 1 G dmt and G 992 2 G lite standard s Auto handshake for different ADSL flavors s USB 1 1 device specification com...

Page 6: ...tication administrative passwords through Telnet and HTTP s Compliant with IEEE 802 3 Ethernet standard s 10 100 Base T Ethernet port s Flow control support for Fast Ethernet s Web based configuration setup s Default configuration backup restore s Firmware upgradeable s Web download support ...

Page 7: ... DSL Internet Ethernet USB USB Ethernet DSLModem Power Light The Power light displays the Modem s current status If the Power light glows steadily green the Modem is receiving power and fully operational When the Power light flashes rapidly the Modem is initializing If the Power light is not illuminated when the Power cord is plugged in and the Power switch is turned on the Modem has suffered a cr...

Page 8: ...e Modem is connected via its Ethernet port USB Light The USB light illuminates when the Modem is connected via its USB port Rear Panel The rear panel of the Modem contains four ports Phone USB Ethernet and Power as well as Reset and Power switches Power Reset Phone USB Ethernet Phone Port The Phone port is used to connect the Modem to a DSL Digital Subscriber Line connection ...

Page 9: ... connect the Power cord to the Modem N Warning Do not unplug the Power cord from the Modem dur ing the reset process Doing so may result in permanent damage to the Modem Reset Switch Depressing the Reset switch for one or two seconds will power cycle the Modem similar to unplugging and then plugging in the Modem s Power cord To restore the Modem s factory default settings depress and hold the Rese...

Page 10: ... connecting this first computer other computers can be added to the network via USB or Ethernet see Setting Up a Network on page 63 Connecting a Computer to the Modem Connecting a computer to the Modem for setup involves three basic steps initial setup plugging in the Modem s power cord and connecting the Modem to the computer Connecting Via Ethernet 1 Insert the Installation CD in the CD ROM driv...

Page 11: ...tec USB Ethernet DSL Modem User Manual 2 Read the instructions select Initial Setup by clicking on the appropriate check box then click Next 3 Click in the check box next to Ethernet Recommended then click Next ...

Page 12: ...9 Chapter 2 Setting Up the Modem 4 Make sure the items needed to connect the Modem to the first computer are included in the kit then click Next 5 Get the Modem from the kit then click Next ...

Page 13: ...ernet DSL Modem User Manual 6 Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Modem then click Next 7 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 14: ...pter 2 Setting Up the Modem 8 Click the On Off switch to its on position as shown in the picture on screen then click Next 9 Confirm the Power light on the front of the Modem glows solid green then click Next ...

Page 15: ...om the kit and plug one end into the yellow Ethernet port on the back of the Modem then click Next 11 Plug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer Click Next Note An Ethernet port looks similar to a phone jack but is slightly larger ...

Page 16: ...he Modem 12 Make sure the Ethernet light on the front of the Modem glows solid green Click Next 13 Get the black or gray DSL cable from the kit and plug one end into the gray Line port on the rear panel of the Modem Click Next ...

Page 17: ...Click Next The Modem is connected to a computer via Ethernet Next install the filters as described in Installing Filters on page 22 Connecting Via USB 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Buddy starts automatically Wait until the following screen appears read the on screen instructions then click Next ...

Page 18: ...15 Chapter 2 Setting Up the Modem 2 Read the instructions select Initial Setup by clicking on the appropriate check box then click Next 3 Click the check box next to USB then click Next ...

Page 19: ...6 Actiontec USB Ethernet DSL Modem User Manual 4 Make sure the items needed to connect the Modem to the first computer are included in the kit then click Next 5 Get the Modem from the kit then click Next ...

Page 20: ...Setting Up the Modem 6 Get the Power cord and plug the smaller end into the black Power port on the rear panel of the Modem then click Next 7 Plug the larger end of the Power cord into a power outlet then click Next ...

Page 21: ...USB Ethernet DSL Modem User Manual 8 Click the On Off switch to its on position as shown in the picture on screen then click Next 9 Confirm the Power light on the front of the Modem glows solid green then click Next ...

Page 22: ...Get the blue USB cable from the kit and plug the square end into the blue USB port on the back of the Modem then click Next 11 Plug the rectangular end of the blue USB cable into an USB port on the front or back of the computer Click Next ...

Page 23: ...Modem User Manual 12 Make sure the USB light on the front of the Modem glows solid green Click Next 13 Get the black or gray DSL cable from the kit and plug one end into the gray Phone port on the rear panel of the Modem Click Next ...

Page 24: ...em 14 Plug the other end of the black or gray DSL cable into the phone jack clos est to the computer Click Next The Modem is connected to a computer via USB Next install the filters as described in Installing Filters on the next page ...

Page 25: ...her devices answering machines fax machines etc using the same phone line i e using the same phone number as the DSL line must have a phone filter installed To install a phone filter 1 Read the on screen information then click Next 2 Read the on screen information then unplug all telephones and other devices from their respective phone jacks Click Next ...

Page 26: ...3 Get the phone filters Click Next M Caution Do not unplug the black or gray DSL cable from the phone jack near your computer 4 Plug a phone filter into every phone jack with a telephone or other device con nected to it then click Next ...

Page 27: ...ilters plugged into phone jacks Click Next M Caution Do not plug a phone filter in the phone jack in which the black or gray DSL cable is plugged 6 Read the on screen instructions and make sure the Modem is connected exactly as shown depending on whether the Modem is connected via Ethernet or USB Ethernet connection setup ...

Page 28: ...r 2 Setting Up the Modem USB connection setup Click Next 7 Make sure the DSL light on the Modem glows solid green this may take a few moments Click Next Next go to Setting Up the DSL Connection on the next page ...

Page 29: ...etect Select from the list or Manual Setup Auto Detect if selected click Next The DSL connection is automatically detected and a series of informational screens will be displayed while the Modem searches for the connection If successful go to step 2 If unsuccessful go to Select from the list below Select from the list If Auto Detect is not successful or the user knows which ISP to connect to click...

Page 30: ... series of informational screens will display while the Modem searches for the connection If the con nection is successful go to step 2 If not go to Manual Setup below Manual Setup If the Auto Detect and Select from a list are not successful or the user knows how to configure VPI VCI and Encapsulation settings click in the Manual Setup box then click Next ...

Page 31: ... next window enter the VPI VCI and Encapsulation settings the ISP should provide these then click Next 2 Enter the user name and password in the appropriate text boxes or click the check box next to My ISP does not require this information then click Next ...

Page 32: ... finished click Next If Static IP is selected go to step 4 If Dynamic IP DHCP is selected got to step 5 4 In the next window enter the IP Address Subnet Modem DNS 1 and DNS 2 information if applicable in the proper text boxes This information is available in the Welcome Letter When finished click Next and go to step 6 ...

Page 33: ...ions windows appears Read the on screen information then click through the next few windows to exit the Installation Buddy The Modem is successfully configured and ready for use To make changes to the Modem s Advanced Configuration settings see Chapter 4 Using Advanced Setup To create a network by connecting more computers to the Modem see Chapter 7 Setting Up a Network ...

Page 34: ...tion from the ISP is sometimes contained in a welcome letter or ISP worksheet If this document is not available contact the ISP immediately and request one Basic Setup Note If you already set up the Modem using the Installation Buddy as described in Chapter 2 Setting Up the Modem the settings described in this section have already been configured Please continue to chapter 4 Using Advanced Setup t...

Page 35: ...Next 5 In the next screen select the type of connection provided by the ISP by clicking in the circle next to PPPoA or PPPoE If unsure about the selection check the information provided by the ISP Then enter the User Name and Password provided by the ISP in the appropriate text boxes If no user name or password is needed click in the box next to My ISP does not require a username and password Clic...

Page 36: ...een The Modem is now configured and users can start surfing the Web If an error stating the Web browser was unable to connect to the Internet appears check the configuration settings Ensure all the information required by the ISP was entered correctly Changing the Admin User Name and Password To create or change the admin user name and password controlling access to the Modem s Web Configurator sc...

Page 37: ...e user name and password down and keep them in a secure location They will be needed to access to the Modem s Web Configurations screens in the future 3 Click Save and Restart at the bottom of the screen 4 The Save and Restart page appears Click the Save and Restart button to save the settings changed in the Change Admin Username Password screen Once the Modem has rebooted the password is active T...

Page 38: ... the Modem s Web Configurator Accessing Advanced Setup To access the Web Configurator s Advanced Setup screens 1 Open a Web browser In the Address text box type http 192 168 0 1 then press Enter on the keyboard 2 The Main Menu screen appears Select Setup Configuration 3 In the Set Up Configuration screen read the instructions then select Advanced Setup from the menu on the left side 4 ...

Page 39: ...any of the Advanced Setup screens click Save and Restart at the bottom of the gray menu on the left side of the screen WAN IP Address Selecting WAN IP Address in the Configuring the Advanced Settings screen gen erates the WAN IP Address screen WAN IP Address allows manual set up of the IP address of the Modem There are five ways to do this Transparent Bridging Obtain an IP Address through PPPoE Ob...

Page 40: ...ly be used if the Modem is being used as a modem to connect your computer to the Internet via a DSL connection When the Modem is being used as a transparent bridge it does not provide any firewall security Obtain an IP Address through PPPoE or PPPoA Select one of these options to allow the Modem to use the Point to Point over Ethernet PPPoE or Point to Point over ATM PPPoA protocol Broadband Conne...

Page 41: ...tions based on information received from the ISP Obtain an IP Through DHCP Select this option if the IP service is configured to use RFC 1483 Bridged or Routed used for configurations without a Static IP assigned by an ISP In this mode the Modem will query the Internet Service Provider ISP to receive the IP address and routing information which will terminate at the Modem as opposed to the IP addr...

Page 42: ...he IP Address Subnet Mask and Default Gateway Address provided by the ISP in the Broadband Connection via Static IP Address screen which causes the IP address and routing information to termi nate at the Modem as opposed to the IP address and routing information being bridged to terminate at the computer This allows the use of the router capabilities for the Local Area Network LAN Note Contact the...

Page 43: ...t mask 255 255 255 0 Note If the Modem s LAN IP Address is modified ensure the DHCP Server range is within the same subnet For more infor mation see DHCP Server Configuration After changing settings click Next or Back to continue or Save and Restart to make all changes permanent DHCP Server Selecting DHCP Server in the Configuring the Advanced Settings screen gener ates the DHCP Server screen The ...

Page 44: ...mends keeping the factory default setting 192 168 0 2 Ending IP Address The Ending IP Address is the IP Address at which the DHCP Server stops assigning IP addresses Actiontec recommends keeping the factory default set tings 192 168 0 254 The beginning and ending IP addresses define the IP address range of the Modem If the default values are left intact the Modem supplies a unique IP address betwe...

Page 45: ...ynamic or Static These options designate the type of DNS server provided by the ISP If the ISP provided DNS server information select the type here If not leave as is DNS Server 1 DNS Server 1 is the primary DNS server provided by the ISP If the ISP pro vided DNS server information enter it here If not leave the text box intact DNS Server 2 DNS Server 2 is the secondary DNS provided by the ISP If ...

Page 46: ...t text box and click Remove Website Blocking Selecting Website Blocking in the Configuring the Advanced Settings screen generates the Website Blocking screen This feature enables the Modem to block Web sites to all computers on the network To block a Web site enter the address of the Web site in the Website text box and click Add The blocked Web site address is displayed in the Blocked Website Lis...

Page 47: ...odem from the Internet activate Remote Management by selecting On and writing down the WAN IP address of the Modem see WAN IP Address On a computer outside of the network open a Web browser and enter the Modem s WAN IP address in the address text box A username and password prompt appears in the browser window Enter your username and password to access the Modem Note Before Remote Management can b...

Page 48: ...t the host name of a computer on the network from the LAN Device drop down list click the down arrow then click Add Next select a Category by clicking the appropriate radio button In the Available Rules list box select a game application server etc then click Add The selected item appears in the Applied Rules list box Repeat for each item needed To remove an item from the Applied Rules list highli...

Page 49: ... in the Configuring the Advanced Settings screen gener ates the DMZ Hosting screen To use DMZ hosting enter the IP address of the computer on the network to be used as a DMZ host in the DMZ Host IP Address text box then click On DMZ hosting is used to support online gaming and Internet conferencing services These programs usually require multiple open ports making the network acces sible from the ...

Page 50: ...ity Level screen Select the level of security needed for the network High If High is selected in the Firewall Security Level screen the services listed at the bottom of the screen HTTP FTP POP3 SMTP IMAP IMAPv3 DNS IPSEC IKE IPSEC ESP HTTPS and NNTP are the only ones allowed to pass through the fire wall All other services will be blocked ...

Page 51: ... particular service check mark in the check box to allow blank check box to deny All services not listed are denied access Low If Low is selected in the Firewall Security Level screen the services listed at the bottom of the screen NETBIOS SSN DNS EPMAP PROFILE NETBIOS NS NETBIOS DGM MICROSOFT DS SNMP LDAP and MICROSOFT GC are blocked by the firewall Additionally the user can click in the appropri...

Page 52: ... Selecting Dynamic Routing in the Configuring the Advanced Settings screen generates the Dynamic Routing screen If another router or gateway is set up behind the Modem in the network configu ration consult the documentation that came with the other router gateway to see what kind of Dynamic Routing is required operate it with the Modem then select the appropriate option ...

Page 53: ...connected to the Modem to be accessed by outside parties Do not turn NAT off unless instructed to do so by the ISP Static Routing Selecting Static Routing in the Configuring the Advanced Settings screen gener ates the Static Routing screen Enter the addresses in their respective text boxes then click Add The address will appear in the Static Routing Table To remove an address highlight it by click...

Page 54: ...configuration networking protocol that allows hardware and software such as Netmeeting to operate more efficiently If Netmeeting is not running properly activate UPnP Note Activating UPnP presents a slight security risk After fin ishing with the hardware or software using UPnP Actiontec rec ommends deactivating UPnP Time Zone Selecting Time Zone in the Configuring the Advanced Settings screen gene...

Page 55: ...mote Syslog Capture Selecting Remote Syslog Capture in the Configuring the Advanced Settings screen generates the Remote Syslog Campter screen In this screen the user can configure the Modem to allow a remote computer to access the Modem s system logs ...

Page 56: ... Internet can be changed from the Current Status screen General Status After configuring the Modem settings can be viewed by selecting Status in the Main Menu The General Status screen appears displaying many of the Modem s settings No settings other than connecting or disconnecting from the Internet by clicking on Connect or Disconnect can be changed from the General Status screen Firmware Versio...

Page 57: ...o the Modem WAN Subnet Mask Displays the subnet mask address the ISP assigned to the Modem WAN Gateway Displays the Gateway address for the IP address and subnet mask the ISP assigned to the Modem WAN DNS 1 2 Displays the Domain Name Server address es the ISP assigned to the Modem LAN IP Address Displays the Local Area Network s LAN IP address LAN Net Mask Displays the subnet mask address configur...

Page 58: ...s LAN Status and Active User List Click to gen erate the Status option of choice Routing Table Selecting Routing Table generates the Routing Table screen This screen displays an overview of the Modem s routes ARP Table Selecting ARP Table generates the ARP Table screen This screen displays the Modem s IP address MAC address and interface type ...

Page 59: ...r Manual WAN Status Selecting WAN Status generates the WAN Status screen This screen displays on overview of the Modem s WAN Wide Area Network connection including infor mation concerning the WAN and DSL connection as well as OAM statistics ...

Page 60: ...dem s LAN Local Area Network port connections including information concerning any Ethernet and USB connections Active User List Selecting Active User List generates the Active User List screen This screen dis plays a list of the users currently connected to the Modem accessing the Internet with Network Address Translation NAT security activated ...

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Page 62: ...reen the Web activity and system log can be viewed the DSL settings changed the Modem s factory default settings restored and the Modem s firmware upgraded Web Activity Log The Web Activity Log provides information about the Web sites each computer on the Modem s network has visited To access the Web Activity Log select Web Activity Log from the Utilities screen 6 ...

Page 63: ...ars The Web Activity Log will refresh at the selected interval Manual Refresh To set the Web Activity Log screen to manually refresh activate the circle next to Manual Refresh at the bottom of the Web Activity Log screen To refresh the Web Activity Log screen click Refresh System Log The System Log provides information about the Modem s activity To access the Web Activity Log select Web Activity L...

Page 64: ...en and causes the Save and Restart screen to appear Save Log As Pressing this button allows the user to save a log as a file DSL Settings To access DSL Settings select DSL Settings from the Utilities screen The Modem s VPI VCI Mode and QoS Quality of Service settings can be changed from this screen Actiontec recommends not changing these values without first consulting the ISP ...

Page 65: ...this process the Modem s Power light flashes and the Modem is disabled N Warning Do not unplug the Power cord from the Modem dur ing the Restore Default Settings process Doing so may result in permanent damage to the Modem When the Power Light stops flashing and glows steadily green the Modem is fully operational Upgrade Firmware Selecting Upgrade Firmware in the Utilities screen generates the Upg...

Page 66: ...ate with each other and share an Internet connection The networked computers can be connected to the Modem in two ways Ethernet or USB Ethernet 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Buddy starts automatically Wait until the following screen appears read the on screen instructions then click Next 7 ...

Page 67: ...64 Actiontec USB Ethernet DSL Modem User Manual 2 Read the instructions select Adding Computers by clicking on the appropriate check box then click Next 3 Select Ethernet then click Next ...

Page 68: ...a Network 4 When the next window appears get the yellow Ethernet cable from the Quick Start Kit then click Next 5 Plug one end of the yellow Ethernet cable into the yellow Ethernet port on the back of the Modem then click Next ...

Page 69: ...ug the other end of the yellow Ethernet cable into an Ethernet port on the back of the computer then click Next Note An Ethernet port looks similar to a phone port but is slightly bigger 7 Make sure the Ethernet light glows steadily green then click Next ...

Page 70: ...rk 8 In the next window the Installation Buddy checks the configuration of the Modem 9 A series of congratulations windows appears Click through them to exit the Installation Buddy The computer is connected to the Modem via Ethernet ...

Page 71: ...nnect additional computers via Ethernet see page 71 or wirelessly see page 75 1 Insert the Installation CD in the CD ROM drive of the computer The Installation Buddy starts automatically Wait until the following screen appears read the on screen instructions then click Next 2 Read the instructions select Adding Computers by clicking on the appropriate check box then click Next ...

Page 72: ...69 Chapter 7 Setting Up a Network 3 Select USB then click Next 4 When the next window appears get the blue USB cable from the Quick Start Kit then click Next ...

Page 73: ... Modem User Manual 5 Plug one end of the blue USB cable into the blue USB port on the back of the Modem then click Next 6 Plug the other end of the blue USB cable into a USB port on the front or back of the computer then click Next ...

Page 74: ...71 Chapter 7 Setting Up a Network 7 Make sure the USB light glows steadily green then click Next 8 In the next window the Installation Buddy checks the configuration of the Modem ...

Page 75: ...72 Actiontec USB Ethernet DSL Modem User Manual 9 A series of congratulations windows appears Click through them to exit the Installation Buddy The computer is connected to the Modem via USB ...

Page 76: ... the Open text box then typing ipconfig The IP address should be 192 168 0 x with x representing a number from 2 through 254 and the Default Modem address should be 192 168 0 1 If not restart the computer to allow the Modem to assign a IP address If a static IP address was previously assigned to the computer it will need to be removed before the Modem can dynamically assign a new IP address After ...

Page 77: ...em s Power cord and leave it unplugged for at least 10 minutes Replug the Power cord restart the Modem and check the connection again Frequently Asked Questions This section contains a list of questions concerning the Modem and answers to the questions General I have run out of Ethernet ports on my Modem How do I add more computers Plugging in an Ethernet hub or switch can expand the number of por...

Page 78: ... it work in both places Yes You must reconfigure your network settings including Workgroup Domain Password User name IP addressing and any other specific settings used by your company You may also use third party software like NetSwitcher to automati cally switch between different configurations What is the valid IP range I can use for my home network The valid IP range for the Modem is 192 168 0 ...

Page 79: ...cation located on another computer over the network Yes if the application is designed to run over a network Can I play games between computers on my network or on the Internet Yes if the games were designed for multi player or LAN play For specific infor mation about whether a game is capable of Internet or LAN play refer to the game documentation Some games require ports to be forwarded to host ...

Page 80: ...eful Packet Inspection firewall which acts as a physical barrier between your net work and the Internet What is NAT and how does it protect my network NAT Network Address Translation is a type of security that masks the private IP addresses of the computers on your network with a single public IP address With NAT the private IP address of the computers on your network is never transmit ted over th...

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Page 82: ... 3 When the System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Properties window 5 From the desktop double click on My Computer 6 Right click the icon representing your hard disk For example Local Disk C Some computers have multiple hard disks 7 From the menu that appears ...

Page 83: ... the down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS SYSTEM 8 The Windows operating system files are located in this directory Write down the directory path for future reference 9 Close the Find All Files window Windo...

Page 84: ... directory Write down the directory path for future reference 8 Close the Search Results window Windows NT 4 0 1 From the desktop click Start 2 When the menu appears select Find then Files or Folders 3 When the Find All Files window appears select Name Location 4 In the Named text box enter i386 5 Click the down arrow next to the Look In text box and select My Computer from the list that appears 6...

Page 85: ...f the criteria below appears In the Look in text box click the down arrow and select My Computer from the menu that appears 5 In the All or part of the file name text box enter i386 6 Click Search 7 When the search is complete note the directory path that appears most often in the In Folder column For example C WINDOWS Driver Cache 8 The Windows operating system files are located in this directory...

Page 86: ... and the Modem are on the same network subnet To set up static IP on a computer select the operating system and follow the instructions Note The following procedures are based on the Modem s factory default IP address If the Modem s IP address has been changed enter the new IP address when instructed to enter an IP address Windows 98 SE 1 From the desktop click on the Start button in the lower lef...

Page 87: ...84 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 88: ...P IP Properties window appears Select IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following address in the IP Address text box 192 168 0 2 Enter the periods in the address by pressing the space bar on the keyboard ...

Page 89: ...s 11 In the Network window click OK The Network window disappears 12 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing access to the Modem s Web Configurator utility as shown in chapters 3 4 5 and 6 Windows Me 1 From the desktop click on the Start button in the lower left corn...

Page 90: ...87 Appendix b Setting Up Static IP on the Computer 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network ...

Page 91: ... IP Properties window appears Click IP Address 7 In the IP Address tab make sure the circle next to Specify an IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 8 Enter the following address in the IP Address text box 192 168 0 2 Enter the periods in the address by pressing the space bar on the keyboard ...

Page 92: ...nection to network media click on it to uncheck the box 12 In the Network window click OK The Network window disappears 13 The System Settings Change window appears asking whether the computer should be restarted Click Yes The computer restarts It is now set up with a static IP address allowing access to the Modem s Web Configurator utility as shown in chapters 3 4 5 and 6 Windows 2000 1 From the ...

Page 93: ...90 Actiontec USB Ethernet DSL Modem User Manual 3 Another menu appears Select Control Panel 4 When the Control Panel window appears double click Network and Dial up Connections ...

Page 94: ... number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corre sponds to the network card installed in the computer by finding the name of the network card in the Device Name column 6 The Local Area Connection Status window appears Select General then click Properties ...

Page 95: ...ocol TCP IP 9 The Internet Protocol TCP IP Properties window appears 10 In the General tab make sure the circle next to Use the following IP Address is selected When active a black dot appears in the circle If the circle already contains a black dot leave it alone 11 Enter the following address in the IP Address text box 192 168 0 2 Enter the periods in the address by pressing the space bar on the...

Page 96: ...he Local Area Connection Properties window disappears 15 Click Close in the Local Area Connection Status window The window disappears 16 Close the Network and Dial up Connections window by clicking on the x button at the upper right corner of the window The computer restarts It is now set up with a static IP address allowing access to the Modem s Web Configurator utility as shown in chapters 3 4 5...

Page 97: ...4 In the Network Connections window double click Local Area Connection A number may be displayed after the Local Area Connection If more than one Local Area Connection is listed locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column ...

Page 98: ...n the Computer 5 The Local Area Connection Properties window appears Select General 6 In the This connection uses the following items list box double click Internet Protocol TCP IP 7 The Internet Protocol TCP IP Properties window appears ...

Page 99: ... text box 255 255 255 0 Enter the periods in the address by pressing the space bar on the keyboard 11 Click OK The Internet Protocol TCP IP Properties window disappears 12 In the Local Area Connection Properties window click Close The Local Area Connection Properties window disappears 13 Click Close in the Local Area Connection Status window The window disappears 14 Close the Network and Dial up C...

Page 100: ...odem With a dial up modem a computer user makes an Internet connection by dialing a telephone number surfs the Internet for a period of time and then disconnects the dial up modem No one on the Internet can access a computer not connected to the Internet Unlike a dial up modem DSL service is always connected The connection is always available there is no need to dial a phone number to access the I...

Page 101: ...nth E Mail Attachments Never run a program received as an attachment to an E mail message unless the program is known to be safe A program from an unknown source can delete all the files on the computer s hard disk or install a back door software application that lets people on the Internet gain access to the computer without permission Internet Browsers Always exit the Internet browser Internet E...

Page 102: ... a hard ware device or software program that protects the computer from unauthorized access by controlling who can access your computer and by monitoring the trans missions between the computer and the Internet Windows XP has a built in firewall For more information select Help and Support Center from the Help menu Search for Internet Connection Firewall If Windows 98 SE Me NT 4 0 or 2000 is runni...

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Page 104: ...2 3u 100BaseTX G dmt G lite t1 413 RFC 1483 2364 2516 Protocol LAN CSMA CD WAN PPP DHCP Static IP WAN Full rate ADSL Interface LAN 10 100 RJ 45 switched port USB port Speed LAN Ethernet 10 100 Mbps auto sensing Cabling Type Ethernet 10BaseT UTP STP Category 3 or 5 Ethernet100BaseTX UTP STP Category 5 USB d ...

Page 105: ...12V DC 600mA Certifications FCC Class B FCC Class C part 15 68 CE Mark Commercial UL Operating Temperature 0º C to 40º C 32º F to 104º F Storage Temperature 20º C to 70º C 4º F to 158º F Operating Humidity 10 to 85 non condensing Storage Humidity 5 to 90 non condensing Note Specifications are subject to change without notice ...

Page 106: ...le computer connected to a network DHCP Dynamic Host Configuration Protocol A protocol designed to automatically assign an IP address to every computer on the network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more IP addresses A DNS server keeps a database of host computers and their respective domain names and IP addresses so that when a...

Page 107: ...is only required when using a cable or DSL modem ISP Internet Service Provider A business that allows individuals or businesses to connect to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an office A home network is considered a LAN MAC Media Access Control Address The unique hardware address of a device connec...

Page 108: ...ntrol Protocol Internet Protocol The standard protocol for data transmission over the Internet WAN Wide Area Network A network that connects computers located in separate areas i e different buildings cities countries The Internet is a WAN WiFi Wireless Fidelity Alliance An industry group that certifies cross vender interoperability and compatibility of IEEE 802 11b g wireless networking products ...

Page 109: ...106 Actiontec USB Ethernet DSL Modem User Manual This page left intentionally blank ...

Page 110: ... When installing any software consult the user manual and help files supplied with the software for detailed information Actiontec provides the following information as a guideline only Classic To configure the Modem Open Transport 2 5 2 or above must be loaded on the computer 1 Click Apple Control Panels then TCP IP f ...

Page 111: ...e 802 3 option is not checked 7 Disregard any addresses in the IP Address text boxes They will be reacquired when the first connection is made 8 Click Options and when the TCP IP Options window appears select Active Ensure the Load only when needed option is not checked then click OK 9 Close the TCP IP window and when prompted to save changes click Save 10 Restart the computer The TCP IP settings ...

Page 112: ...109 Appendix f Non Windows Setup OS X 1 From the Apple Menu select System Preferences 2 When the System Preferences window appears click Network ...

Page 113: ...drop down list 4 Select TCP IP and from the Configure drop down list select Using DHCP 5 Click Apply Now and close the System Preferences application The TCP IP settings are configured To finish setting up the computer to connect with the Modem follow the instruc tions in chapter 3 Performing a Basic Setup on page 33 ...

Page 114: ...d by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures s Reorient or relocate the receiving antenna s Increase the separation between the equipment and receiver s Connect the equipment to an outlet on a circuit different from that to which the receiver is connected s Consult the dealer or an experienced ...

Page 115: ...o located or operating in conjunction with any other antenna or transmitter For questions regarding your product or the FCC declaration contact Actiontec Electronics Inc 760 North Mary Ave Sunnyvale CA 94086 United States Tel 408 752 7700 Fax 408 541 9005 Miscellaneous Legal Notices 2005 Actiontec Electronics Inc Actiontec Installation Buddy Connection 1 2 3 Solutions for the Digital Life Actionte...

Page 116: ...ctronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be available for download at the Actiontec Web site www actiontec com Actiontec Electronics sole obligation under this express warranty shall be at Actiontec Electronics option and expense to refund the ...

Page 117: ...e shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the United States Actiontec Electronics Inc 760 North Mary Avenue Sunnyvale CA 94086 Actiontec Electronics shall not be responsible for any software firmware informa tion memory data or Customer data contained in stored on or integ...

Page 118: ...H DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRONICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Disclaimer Some countries states or provinces do not allow the exclusion or limita tion of implied warranties or the limitation of incidental or c...

Page 119: ...anual Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Contracts for the International Sale of Goods ...

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