ActionTec 802CTG, User Manual

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Action tec 54 Mbps Wireless PC Card User Manual
25
Chapter 6 Troubleshooting
My PC Card seems to be installed correctly and it says that it is getting a
link, but I can’t access the internet. What should I do?
First, disable any network adapters installed on your computer. If these adapters
were installed prior to the
PC
Card, they may be preventing an Internet con-
nection. If using Windows
XP
, right-click on My Network Places , then click
Properties in the next window to ensure no network bridges are installed on the
computer. These can also prevent Internet connections.
When I plug the PC Card into my PCMCIA slot, nothing happens or it detects
and goes away. What should I do?
The
PC
Card slot must support
32
-bit Type
II PC
CardBus (check with the com-
puter manufacturer to confirm). If so, try shutting off the computer and restart-
ing with the
PC
Card already plugged into the
PC
Card slot.
Can I use an 802.11g PC Card to connect to an 802.11b access point?
Yes, an
802.11
g
PC
Card can connect to an
802.11
b access point.
Will cordless phones interfere with the PC Card?
The
802.11
g
PC
Cards use
2.4 GH
z frequency. If your cordless phone uses this
frequency, problems may occur. Different cordless phones use different frequen-
cies, and generally include a label stating which frequency they use. If problems
with interference caused by your cordless phone occur, try changing the channel
of your wireless network. This can sometimes clear up interference issues. Any
wireless device using the
2.4 GH
z frequency can cause wireless interference.
Can a wireless signal pass through floors, walls, and glass?
The effect of the physical environment can have varying effects on signal
strength and quality. The denser an object (a concrete wall compared to a plaster
wall, for example), the greater the interference will be. Concrete or metal-rein-
forced structures cause a higher degree of wireless signal loss than those made of
wood, plaster, or glass.
What is WEP?
Wireless Encryption Protocol (
WEP
) is the standard encryption mode for
802.11
g communications.