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Refractory internal panels

Neo Eco 1C/F/P glass refactory panels
parts diagram:

Neo Eco 3C/F/P glass refactory panels
parts diagram:

During the normal operation of your
ACR stove, the refractory panels will
experience heating and cooling.
Sometimes minor hairline cracks can
occur. All ACR stoves have a steel or
cast iron structure behind the panels
and therefore even if the cracks get
larger, the stove will still operate safely.

It is advisable to replace the internal
panels when:

• The cracks are greater than 3mm.

• The surface of the refractory panel has

eroded more than 25% of it's original
thickness, or

• When the panel starts to crumble and

fall apart in chunks.

To  prevent the issue from happening
and prolong the life of your internal
panels, the homeowner should "burn in"
the refractory panels in the new
appliance by building small kindling fires
to begin with and then  gradually
working up to a larger fire. When adding
more fuel to the fire, caution should be
used to prevent excessive mechanical
damage to the panels.

ACR Heat Products bears no
responsibility for the loss or damage of
any kind to the internal panels during or
after installation or during the normal
operation of the appliance.

Use only replacement parts

recommended by the manufacturer.

NEO ECO range manual 0620-6  25/06/2020  11:18  Page 19

Summary of Contents for Neo 1C-ECO

Page 1: ...e user for future reference Thank you for purchasing an ACR Heat Products stove T E C H N I C A L M A N U A L Document NEO ECO 0101 Version 1 Date 04 06 20 Serial Number WOOD BURNER DEFRA EXEMPT AIRWASH SYSTEM 10 YEAR 10 YEAR WARRANTY NEO ECO range manual 0620 6 25 06 2020 11 18 Page 1 ...

Page 2: ...ppliance This appliance has been designed for intermittent operation This appliance must not be used as an incinerator Each installation is unique to the property the information contained in this manual may not give exact installation requirements for your installation The installation must comply with Building Regulations European Standards and Local authority bylaws Asbestos This appliance cont...

Page 3: ...3 Technical Data Declaration of Performance NEO ECO range manual 0620 6 25 06 2020 11 18 Page 3 ...

Page 4: ...ue outlet 145 mm Construction Cast Iron and Steel Neo 1C ECO 3C ECO 490 390 1037 1062 Fuel Wood logos Nominal Output 5 kw Net Efficiency 79 4 Max Hearth Temp Less than 100 C Weight 105 kg Max Log Size 40 cm Flue Diameter 125 mm inside dia Flue Location Top or Rear Floor to centre of rear flue outlet 920 mm Rear of stove to centre top flue outlet 145 mm Construction Cast Iron and Steel Neo 1P ECO 3...

Page 5: ...pliance rated output If in doubt please consult your registered installer for advice DO NOT INSTALL IN A ROOM CONTAINING AN EXTRACTOR FAN UNLESS THE APPLIANCE HAS BEEN CORRECTLY TESTED IN ACCORDANCE WITH BUILDING REGS DOC J Fuel Wood logs Nominal Output 5 kw Net Efficiency 79 4 Max Hearth Temp Less than 100 C Weight 90 kg Max Log Size 40 cm Flue Diameter 125 mm inside dia Flue Location Top or Rear...

Page 6: ...ion 16 of the Environmental Better regulation Act Northern Ireland 2016 In Wales appliances are exempted by regulations made by Welsh Ministers The Neo Eco range 1C 3C 1F 3F 1P 3P has been recommended as suitable for use in smoke control areas when burning wood As such when the secondary tertiary slider is in the closed position it remains open by 24mm and is prevented from closing by a screw Furt...

Page 7: ...ons carefully to ensure that all requirements are fully understood This appliance must be installed by a registered engineer or approved by building control failure to do so may endanger life and property All the below instructions should work in conjunction with building regulations document J if there is a variation the most stringent requirement should be adhered to Each installation is unique ...

Page 8: ...ould be used DA100 This is designed to supply all the necessary air Primary Secondary and Tertiary for safe combustion and operation of the stove Providing there is no depressurisation of the property by mechanical or other types of ventilation the flue chimney and ventilation duct are working correctly and properly maintained clear of obstructions or leaks etc The kit supplies all the primary sec...

Page 9: ...ends in any one flue system and have a maximum horizontal length of no more than 20 of the overall vertical height The termination should be sited as to avoid a negative pressure zone The flue must not be Shared with other appliances Weight bearing on the appliance A smaller diameter than the appliance flue collar size 125mm Rear flue installations The Neo Eco range of stoves is capable of a rear ...

Page 10: ...ations document J for all other stipulations regarding building structure If using single wall flue pipe there must be a clearance of at least 3 times the diameter of the flue pipe e g 125mm diameter pipe 375mm minimum clearance from any combustible materials e g wooden beam this can be measured using a line of sight This distance may be reduced by using an appropriate heat shield in line with Bui...

Page 11: ... flue with without heat shield Neo insulated single skin flue no heat shield Neo single skin flue with heat shield Neo insulated flue with heat shield 350mm 350mm 350mm 350mm 350mm 250mm from optional heat shield 50mm rear from optional heat shield NEO ECO range manual 0620 6 25 06 2020 11 18 Page 11 ...

Page 12: ...ue with without heat shield Neo insulated single skin flue no heat shield Neo single skin flue with heat shield Neo insulated flue with heat shield 500mm 500mm 500mm 500mm 350mm 50mm rear from optional heat shield 250mm rear from optional heat shield NEO ECO range manual 0620 6 25 06 2020 11 18 Page 12 ...

Page 13: ... minimum of 10mm gap is left between the top casting and the adaptor for expansion and maintenance purposes Installing the rear heat shield Please ensure that the heat shield is fitted prior to the appliance being placed in it s final installation position The heat shield is installed onto the existing rear panel of the stove Align the 4 x locating hooks to the 4 cut outs located top left right an...

Page 14: ...t model ACR stove has been supplied Packing list Your Neo Eco stove will contain 1 x Technical manual 1 x Pair of ACR heat resistant gloves 1 x Ashpan lid 1 x Energy label 1 x Cosmetic blanking plate If in the unusual instance that any of these component are missing please contact either your suppling dealer or ACR direct to inform as failure to do this may result in these items incurring a charge...

Page 15: ...eriod In the rare event of a malfunction due to overheating or a chimney fire the air slides should be shut down completely and the fuel allowed to burn out In the event of a chimney fire once the air control has been closed completely dial 999 for assistance If the appliance has overheated the appliance and flue will need to be inspected for any damage before it can be operated again Using your a...

Page 16: ...top which will prevent the air control wheel from fully closing therefore the wheel will stop between 1 2 grooves Care should be taken to ensure that the logs are not placed where there is a danger that they may fall onto the glass or out of the chamber when the door is opened Never load logs into the appliance that are oversized or too long for the combustion chamber they could press against the ...

Page 17: ...anel is broken or cracked This can cause the appliance to overfire which may damage the appliance and flue system and may cause a danger to persons and property Only use once the glass is replaced and the sealing gaskets checked for integrity Only replace with a manufacturers approved glass Operation with door left open Operation with the door open can cause excess smoke and overfiring of the appl...

Page 18: ...ls of the appliance should be checked regularly for soundness If any wear and tear is found we recommend these parts are replaced immediately Check the rope door seals are intact and are not worn These should be replaced on an annual basis to ensure the correct operation of this appliance Is advisable as part on the periodic maintenance of your appliance to lubricate the moving parts of your stove...

Page 19: ... eroded more than 25 of it s original thickness or When the panel starts to crumble and fall apart in chunks To prevent the issue from happening and prolong the life of your internal panels the homeowner should burn in the refractory panels in the new appliance by building small kindling fires to begin with and then gradually working up to a larger fire When adding more fuel to the fire caution sh...

Page 20: ...ord flue draught reading Spillage test preformed in accordance with available guidance Check socket joints and seals on the flue and appliance Instruct user on correct fuels and fuel storage Ensure the customer is aware that fumes may be given off during the first firings as the paint cures Instruct user on essential maintenance in particular annual maintenance of appliance and flue Hand over user...

Page 21: ...th Annual Service Company Name Engineer Name Date Completed Safety Tests Passed Failed 6th Annual Service Company Name Engineer Name Date Completed Safety Tests Passed Failed 7th Annual Service Company Name Engineer Name Date Completed Safety Tests Passed Failed 8th Annual Service Company Name Engineer Name Date Completed Safety Tests Passed Failed 9th Annual Service Company Name Engineer Name Dat...

Page 22: ...22 Parts Information 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 27 28 24 29 NEO ECO range manual 0620 6 25 06 2020 11 18 Page 22 ...

Page 23: ...X2 Outer side glass gasket Neo3 only 2M 20 N41045003 Outer side glass Neo3 only 21 N6081 1242A Front side panel vermiculite Neo3 only 22 N9900 1936 Ashpan cover 23 N4911 214A Ashpan 24 N4102 43130 Ashpan runners 2 required per stove 25 N5490 131 Cast iron grate support 26 N5490 134 Cast iron grate 27 N9500 007 Log guard 28 N9900 1921C Ash drawer and subframe 29 N8000 244E Complete combustion chamb...

Page 24: ...od Use dry seasoned wood 20 moisture content Low flue draught Consult your installer for advice on suitable flue system Incorrect use of air control See user instructions for correct use of air control Appliance operated at continuous low temperatures Operate at high output for short periods See user instructions for correct use of air control Windy days intermittent smoke spillage into room when ...

Page 25: ...aught Consult your installer for advice on suitable flue system Incorrect additional ventilation air into building Consult your installer Continuous smoke spillage into room when appliance in use Blocked flue Open all doors and windows to ventilate the room Allow the fire to burn out Check flue for blockage Do not re use until cause of spillage is identified Consult your installer for advice Exces...

Page 26: ...me Customer Address Postcode Daytime Tel Mobile Tel Model Name Model Number Serial Number Date of purchase Date of installation Installer s Name and address Installer s Registration Number Building Control Certificate Number if not installed by a registered competent installer Dealer Name and address NEO ECO range manual 0620 6 25 06 2020 11 18 Page 26 ...

Page 27: ...ed in accordance with our instruction manual All Stoves are covered by a 10 year warranty which covers all stove body castings stove body steel panels It does not include consumable items such as glass door seals vermiculite panels baffle plates and ashpan runners This 10 year warranty is only applicable when the stove is purchased from one of our recommended retailers If a stove from any of our b...

Page 28: ...ucts Limited Unit 1 Weston Works Weston Lane Tyseley Birmingham B11 3RP England Tel 0121 706 8266 E mail enquiries acrheatproducts co uk www acrheatproducts co uk NEO ECO range manual 0620 6 25 06 2020 11 18 Page 28 ...

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