Display Diagnostics
!
WARNING
To avoid risk of electrical shock, personal injury, or death, disconnect power to oven and discharge capacitor
before servicing, unless testing requires power.
16500030
January
2012
©2012 ACP, Inc.
10
CAUTION
!
All repairs as described in this troubleshooting section are to be performed only after the caution procedures one through eight
listed below have been followed.
1. Check grounding before checking for possible causes.
2. Be careful of the high voltage circuit.
3. Discharge high voltage capacitor.
4. When checking the continuity of the switches or the high voltage transformer, disconnect one lead wire from these parts and
then check continuity with the AC plug removed. To do otherwise may result in a false reading or damage to your meter.
5. Do not touch any parts of the circuitry on the P.C. Board circuit since static electric discharge may damage this control
panel. Always touch yourself to ground while working on this panel to discharge any static charge in your body.
6. 208/230 VAC is present in the high voltage circuit board, power relay and primary circuit of low voltage transformer.
7. When troubleshooting, be cautious of possible electrical hazard.
Error Codes
During operation, the display may show the following service codes:
NOTE:
Before scheduling service for any error codes, instruct customer to unplug oven for 1 minute,
reconnect power, and retest. If unit operates properly, no service call is required.
Display Description
Corrective
Action
Err1
Failed H.V. Board
Replace H.V. board.
Err2
Shorted Touch Panel
Failed H.V. Board
Shorted Display Board
Shorted Cable HV to Display Board
Replace Touch Panel.
Replace H.V. board.
Replace Display Board.
Replace Cable.
Err3
Failed H.V. Board
Replace H.V. board.
Err4
Failed H.V. Board
Replace H.V. board.
Err5
Shorted Touch Panel
NOTE:
If Touch Panel is pressed for more than 30 seconds, this error code
will appear.
1. Disconnect oven from power supply.
2. Disconnect side touch panel connector from display board (J5).
3. Reconnect oven to power supply.
4. If “Err5” reappears after 30 seconds, replace top touch panel.
5. If “Err5” does not reappear after 30 seconds, replace side touch panel.
Err6
Failed H.V. Board
Replace H.V. board.
HOT
•
Open TCO (magnetron).
•
Blower motor inoperative.
•
Restricted air filter.
•
High ambient temperature.
•
Oven operated empty or with light loads.
•
Broken or loose wire.
•
H.V. board inoperative.
Door
Door Interlock Primary Switch
•
Verify latch mechanism moves freely on door.
•
Verify J1 connector on display board is properly seated.
•
Test interlock switch assembly and perform door adjustment if necessary.
•
Replace interlock switch assembly.