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Q: Can you make the External Hard Drive bootable?
A: This depends on your computer’s BIOS (Basic Input/
Output System). The BIOS contains code required to control
a number of miscellaneous functions. Please check with
your computer manufacturer for BIOS updates to deter-
mine if your computer’s BIOS supports this feature.
Q: Is the Drive compatible with Windows NT 4.0?
A: No.
Q: When I leave my computer idle for a while, my Drive
won’t work properly.
A: The most likely cause is that your computer is going
into sleep mode. The immediate solution is to shut down
your computer and turn off the Drive, and then restart
your computer. Once your computer is completely booted
up, turn on the Drive. You should see the Drive mounted
on your Desktop. To prevent this problem from recurring,
open the “Power Settings/Energy Saver” and set it to never
go into sleep mode.
Q: Can I partition the External Hard Drive?
A: Not recommended.
Q: Where are the drivers for 2000/XP?
A: None are needed.
Q: When I try to format my Drive on Windows 2000/XP
I get a “Could not complete format” error.
A: This problem can occur if you are using a USB 2.0 or
FireWire card to connect the Drive. Plug the Drive into a
USB or FireWire port on your computer and try the format
again. You may also come across this error if you are using
Windows 2000 or XP and you try to format the Drive
using the FAT 32 file system. If reformatting the Drive and
you do not need Mac compatibility, Windows 2000/XP
users should use the NTFS files system.
Q: After I connected the Drive to my PC, I got the follow-
ing alert message: HI-SPEED USB Device Plugged into
non-HI-SPEED USB Hub.” What does this mean?
A: Windows 2000 and XP users will get this alert mes-
AcomData
External Hard Drive
at a Glance
FireWire ports
(Combo Drives only)
• Two ports for daisy chaining
other FireWire devices
USB port
Power switch
AC adapter power port
Data/Power
indicator light
• Lights green when the
Drive is powered on
• Flashes red when the Drive
is reading or writing data
Stackable Case
If you need more storage, you
can install additional External
Hard Drives without taking up
more desktop space.
