T R O U B L E S H O O T I N G A U T O M A T E S 4 5
Incorrect opera on can o en be from incorrect setup of programming. Always read instruc ons before you begin.
The installer will guide you on how to use the product for worry free performance.
TECHNICAL DATA
Power supply
230V/50Hz
Capacity
6Nm 28 Rpm
Frequency
433.92MHz
Running
Ɵ
me
4 minutes
Opera
Ɵ
ng temperature
-10°C to 40°C
Protec
Ɵ
ve ra
Ɵ
ng
IP44
Current
0.53 amps
Consump
Ɵ
on
121 wa s
PROBLEM
SOLUTION
Motor does not respond when power is
turned on.
1. Check that the power is switched on.
2. Check power connec on to unit is completed by cer
fi
ed electrician.
Motor has stopped working.
1. If the motor has been used consistently for a long period of me, the motor cuts o
ff
for safety reasons.
Allow motor to cool down before opera ng again.
2. Check you are within distance of opera ng motor.
3. Check the remote has ba eries.
The motor does not respond when
I use the remote.
1. The light on a single or
fi
ve channel remote illuminates when any bu on is pressed.
If the light does not illuminate, check that (a) the ba ery is inserted correctly and
(b) the ba ery CR2430 needs replacing. On a 15 channel remote digital numbers appear.
If this is blank, check as above.
PROBLEM
SOLUTION
Motor has stopped working.
1. Check wiring of motor
2. Check power supply speci
fi
ca ons
3. Check compa bility of the control
4. Allow motor to cool down if it has been operated for long periods.
5. Check you are within distance of opera ng motor
The motor does not respond when I use the
remote.
1. Check if the remote has to be paired to the motor. (follow programming instruc ons to pair motor with
remote) Motor limits will need to be reset.
2. On a 15 channel remote, if LCD screen remains blank check as above.
Motor is not responding to remote.
1. Check remote has working ba ery
2. With Single Channel remote ONLY 1 Motor can be programmed at any given me.
Check that all other motors are turned o
ff
during programming mul ple motors on 1 channel.
3. Check surrounding environment for possible RF interference including: mobile phones, RF house phones,
LED and plasma TV’s, microwaves,
fl
uorescent lights, ligh ng dimmers, computers etc.
4. Check motor antenna is not touching metal surfaces of bracke ng or window trim or power source wiring.
Blind is opera ng opposite direc on to up and
down bu ons.
1. Motor direc on orienta on needs to be changed. Follow programming instruc ons 2 to change the motor
direc on. If limits have been set, they will need to be reset a er changing orienta on of blind.
Motor is moving in step by step mode (not
con nuously) during programming.
1. When programming the limits of a motor, there is the opportunity to put the motor into a step-turning mode
(instead of a con nuous turning) for a more accurate se ng of the limit.
The motor is in this mode because the p2 bu on has been pressed during the se ng of limits.
Press the Up or down bu on and motor will go back to turning con nuously.
FOR INSTALLERS:
