7
. Troubleshooting
Following are a few common problems that may occur during operation. Here are some
suggestions for easy troubleshooting:
A. The unit does not work, no light and the fan does not work
1. Check the connect power.
2. Measure the mains voltage on the main connector.
3. Check the power on LED to see if it can be light up or not.
damage or interference to DMX interface circuit.
C. One of the channels is not working well
1. The stepper motor might be damaged or the cable connected to the PCB is broken.
2. The motor’s drive IC on the PCB might be out of condition.
8
. Fixture Cleaning
The cleaning of internal and external optical lenses and/or mirrors must be carried out periodically
to optimize light output. Cleaning frequency depends on the environment in which the fixture
operates: damp, smoky or particularly dirty surrounding can cause greater accumulation of dirt on
the unit’s optics.
Clean with soft cloth and use normal glass to clean liquid.
Always dry the parts carefully.
lean the external optics at least every 20 days.
2
5
B
B. Not responding to DMX controller
1. check DMX connectors, cables to see if they are linked properly.
2. check the address settings and DMX polarity.
3. check the pins on connectors or on PCB of the unit or the previous one.
4. Try to use another DMX controller.
5. Check to see if the DMX cables run near or run alongside to high voltage cables that may cause
