62
GB
player and disconnect the USB cable.
Question 2. I find new file names and folder names that I never created before
or they have strange gibberish names.
Most likely, the player’s file allocation table (FAT) has been corrupted. This might be
due to the player shutting down (due to low battery power) while reading or writing
to your computer by the USB connection. Windows and Macintosh often write extra
files to the hard disc such as finder.def or System volume info. These are normal and
will not do any harm to the player.
Question 3. I used my player to transfer files back and forth between different
computers. Will defragmenting the player hard disc do any harm to it?
Defragmenting the player hard disc may be useful after having transferred many files
to and from the player. It is never harmful to use the defragment on the player. Make
sure no other programs are running while using the Windows® defragment utility.
Make sure you have connected the player with the external power adapter during
this procedure.
Question 4. My files have disappeared from the player.
Make sure that you browse your files via the correct browser mode which means
correct filtered views such as Photos, Music, or Movies.
Question 5. During power on, why does the TV will have a short flashing, blue
screen or screensaver?
This is normal, when the system initializes, it will setup the corresponding parameters
so it can output the correct video signal to the TV, during the initializing time, the TV
will receive incorrect signals or the signals will not be stable and will cause the TV
screen to flash, some TV’s will treat this as no signal, and will display a blue screen
or screensaver.
Question 6. Why couldn’t the player find the hard disc?
0ger, please backup your data and format your HDD on the player.
Question7. Why
can’t
the
transmission speed of my HDD reach 3Gbps or
higher when connected to PC
?
Make sure there is a USB 3.0 host controller installed on your PC, the transmission
speed is related to the HDD itself and also the configuration of PC.
Question 8. Why can’t I find my USB drive in file manager?
Try to replace a short USB cable or plug in the power cable to your USB drive. You
are advised to plug in one USB drive at the same time.
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