-5-
TROUBLESHOOTING
All 9 leds indicator are OFF
•
Verify the power supply (Voltage, cabling).
The relevant LAN1 or LAN2 led indicator stays OFF
•
Verify the Ethernet plug of your network, try to connect another device.
•
Connect the device with the ACKSYS M12/RJ45 cable.
Remote WiFi clients cannot connect to the AP
•
Make sure that the clients support the Wireless parameters that the AP
is set to (SSID case sensitive, 802.11 mode, radio channel, security).
•
Check the radio conditions : distance, placement of antennas.
•
Temporary disable all securities and encryption settings.
•
Try another radio channel.
WlanTX/RX and diag leds are flashing in bridge mode
•
This means that the bridge is out of range of AP.
“ACKSYS NDM” doesn’t find your device
•
ACKSYS NDM only scans the local network. Devices located behind a
gateway are not seen.
•
If you use a firewall on your P.C, check if the application is not blocked.
How to restore factory settings
•
If the built-in web-based interface is reachable, you can use your
browser to restore factory settings.
•
Open the case of the unit, and reset unit back to factory default by
holding down the reset button for at least 2 seconds while the unit is
powered on (use a non conductive tool).
Location of Reset Button for /N and /NP
Location of Reset Button for /NI and /NPI
