Acer X193HQ Series Service Manual Download

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Product Service Manual – X193HQ

Service Manual for acer: X193HQ

P/N: 9J.0NA11.xxx
9J.0NA12.xxx

Applicable for All Regions

Version: 001

Date:2008/07/15

Notice:
- For RO to input specific “Legal Requirement” in specific NS regarding to responsibility and liability
statements.

First Edition (July, 2008)
© Copyright Acer Corporation 2008. All Right Reserved.

Summary of Contents for X193HQ Series

Page 1: ... 0NA11 xxx 9J 0NA12 xxx Applicable for All Regions Version 001 Date 2008 07 15 Notice For RO to input specific Legal Requirement in specific NS regarding to responsibility and liability statements First Edition July 2008 Copyright Acer Corporation 2008 All Right Reserved ...

Page 2: ...3 8 Certification 16 3 9 Packing 18 4 Disassembly Assembly 19 4 1 Exploded View 19 4 2 Disassembly Assembly 20 5 Level 1 Cosmetic Appearance Alignment Service 28 5 1 Alignment procedure for function adjustment 28 5 2 Software Firmware Upgrade Process 31 5 3 EDID Upgrade Procedure 36 5 4 OSD Operation Guide 39 6 Level 2 Circuit Board and Standard Parts Replacement 43 6 1 Trouble Shooting Guide 43 6...

Page 3: ...erform diagnostics tests troubleshoot problems and align the acer product 1 1 Trademark The following terms are trademarks of Acer Inc Acer Importance Only trained service personnel who are familiar with this Acer Product shall perform service or maintenance to it Before performing any maintenance or service the engineer MUST read the Safety Note ...

Page 4: ...nd meets all government safety requirements 2 Ensure that other persons are safe while you are servicing the product DO NOT perform any action that may cause a hazard to the customer or make the product unsafe 3 Use proper safety devices to ensure your personal safety 4 Always use approved tools and test equipment for servicing 5 Never assume the product s power is disconnected from the mains powe...

Page 5: ...68 V Panel Display information Pixel Pitch 0 3 H x 0 3 V TYP per one triad Viewing Angle Contrast Ratio 10 R L 85 85 degrees typ and U D 80 80 degrees typ Analog interface with Scaling supported Yes With 15 pin D sub connector DVI interface with Scaling supported Yes For 1A1D model Max resolution mode supported 1366 H x 768 V 60Hz Number of Display Colors supported 16 7 Millions RGB 6 bit HiFRC Co...

Page 6: ...Power supply Item Condition Spec OK N A Remark Input Voltage range Universal input full range 90 264VAC 47 63Hz Input Current range 90 264VAC 2 0 Arms Power Consumption Normal On operation 30 W LED Blue DPMS DPMS Sleep state 2 W LED Amber DPMS DPMS Off state 1 W LED OFF Inrush Current 110 VAC 220 VAC 30 A peak 60 A peak Cold start Earth Leakage Current 264 VAC 50Hz 3 5 mA Hi Pot 1 1500VAC 1 sec 2 ...

Page 7: ...e H V sync Positive Negative For 15 pin D sub Level Logic High 2 4V 5 5V Logic Low 0V 0 5V TTL level Refer to VESA VSIS Standard V1R1 Impedance Minimum 2 2KΩ pull down 10KΩ for application Sync input Sync Pulse Width SPW 0 7µs H SPW 1H V SPW Level 600mV for each differential line Digital input Impedance 50 Ohm TDR Scan needed for DVI cable and interface board Note 1 The pin assignment of 15 pin D ...

Page 8: ...g 24 TMDS Clock 3 2 3 Video performance Item Condition Spec OK N A Remark Max support Pixel rate 135 MHz Both for analog and digital inputs Max Resolution 1366 x 768 Both for analog and digital inputs Rise time Fall time 5 ms 50 of minimum pixel clock period 1366 x 768 60Hz max support timing Settling Time after overshoot undershoot 5 final full scale value Refer to VESA VSIS Standard V1R1 Oversho...

Page 9: ...28x806 56 476 70 069 75 000 XGA 1024x768 75Hz 1312x800 60 023 75 029 78 750 MAC 1152x870 75Hz 1568x909 68 700 75 000 84 520 1152x864 75Hz 1600x900 67 5 75 108 VESA 1280x960 60Hz 1800x1000 60 60 108 1280x1024 60Hz 1688x1066 63 981 60 020 108 000 SXGA 1280x1024 75Hz 1688x1066 79 976 75 025 135 000 1280x720 60Hz 1650x750 44 955 59 940 74 176 1280x768 60Hz 1664x798 47 776 59 870 79 500 VESA 1280x768 7...

Page 10: ... max Test Equipment Westar TRD 100 or equal level equipment At Contrast ratio 10 R L 85 85 degrees typ 75 75 degrees min Viewing angle At Contrast ratio 10 U D 80 80 degrees typ 70 70 degress min CIE coordinate of White 0 313 0 329 0 03 0 03 Display colors 16 7 Millions colors 6 bit HiFRC 3 3 2 Brightness Adjustable Range Item Condition Spec OK N A Remark Brightness adjustable range At default con...

Page 11: ...5 250 HZ PSD Level 0 0054 G2 Hz 2 Grms 1 146 3 Sweep Time 30 minutes per Axis 4 Axes X Y Z 2 Unpackaged Vibration Unpackaged Non Operating Test Spectrum 20 Hz 0 0185 g2 Hz 200Hz 0 0185 g2 Hz Duration 5 Minutes Axis 3 axis Horizontal and Vertical axis Z axis 3 Drop Package Non Operating 76 cm Height MP stage 1 corner 3 edges 6 faces 4 Shock Wooden package Non Operating 1 Amplitude Half sine wave 50...

Page 12: ...Life time At 25 under 6 5mA 40 000 Hours min See Note 4 Note 4 CCFL lifetime is determined as the time at which brightness of lamp is 50 The typical lifetime of CCFL is on the condition of 7 5mA CCFL current and 25 2 3 3 9 Audio performance Item Condition Spec OK N A Remark Preamp Power amp 1 Output power 1 W rms CH 1KHz 2 THD 1W 1 3 S N ratio 40dB Speaker Driver 1 Nominal impedance 8 ohm 2 Rated ...

Page 13: ...XW01 V 0 Item Unit Conditions Min Typ Max Remark degree degree Horizontal Right CR 10 Left 75 75 85 85 Viewing Angle degree degree Vertical Up CR 10 Down 70 70 80 80 Contrast ratio Normal Direction 600 1000 msec Rising Time 3 6 5 7 msec Falling Time 1 4 2 3 Response Time msec Rising Falling 5 8 Red x 0 618 0 648 0 678 Red y 0 309 0 339 0 369 Green x 0 262 0 292 0 322 Green y 0 573 0 603 0 633 Blue...

Page 14: ... Vertical Position Pixel Clock Phase Color Cool 色溫 9300 Warm 色溫 6500 User Separate R G B adjustment Reset Color OSD Position OSD Horizontal position OSD Vertical position OSD Time From 10 sec to 120 sec OSD Lock Language EMEA Non EMEA languages for Asia Europe Version Recall Recall All Mode Acer Empower Mode Input Select D sub DVI Sharpness Display Information For input timing Volume Mute Hot key ...

Page 15: ...em Condition Spec OK N A Remark Monitor Net 3 56Kg Monitor with packing Gross 4 22Kg 3 6 3 Plastic Item Condition Spec OK N A Remark Flammability ABS 94 HB Heat deflection To ABS 65 UV stability ABS Delta E 8 0 Resin BEZEL PMMA ABS UC BASE ABS Bezel Cheil BF 0677F LG XG586 BASF BX13036 Other HF380 SD0150 Texture UC AT IM D02 Bezel AT IM D01 Color BEZEL DB19A UC DB19A 3 6 4 Carton Item Condition Sp...

Page 16: ...eight Kg Dimension w o Base W H D mm Dimension w Base W H D mm 3 56Kg 4 22Kg 456 41 280 56 68 46mm 456 41 334 54 163 72mm 3 7 2 2Package Carton Interior Dimension mm L W H Carton External Dimension mm L W H 496 117 379mm 504 126 394mm 3 8 Certification Item Condition Spec OK N A Remark Green design API Doc 715 C49 ISO14000 Requirement Blue Angel German Standard E 2000 Switzerland EPA USA Standard ...

Page 17: ...N60950 TUV type approved SASO IEC60950 CE Mark 89 336 EEC FCC USA FCC Part 15 B EN55022 Class B CISPR 22 Class B VCCI Japan VCCI Class B BSMI Taiwan CNS 13438 EMC C Tick Australia AS NZS CISPR22 DHHS 21 CFR USA X Ray Standard DNHW X Ray Requirement PTB German X Ray standard TUV Ergo ISO 13406 2 Ergonomics prEN50279 ...

Page 18: ... 18 3 9 Packing ...

Page 19: ... 19 4 Disassembly Assembly 4 1 Exploded View 1 1 2 1 3 1 5 1 4 1 10 1 7 1 9 1 6 1 11 8 1 18 19 14 13 12 20 15 17 16 ...

Page 20: ... 3 Prepare the implement equipments material as bellow 1 Press fixture 2 Working table 3 Screw driver 4 Knife 1 5 Glove 6 Cleaning cloth 7 ESD protection ite m picture Operation Tool Notes 1 Put panel on the cushion carefully 2 Stick a big Al tape to panel which can protect the WIRE 3 Check and put CLM F on the cushion carefully ...

Page 21: ...s 7 Fix the SPS board by 3 screws Screw driver 7 1Kg cm Hole size 2 68 0 03 Screw head 2 Length 60 80 Attention the order by one to three 8 Lock screws of FLAT EXT and fix the I F board by 2 screws Screw driver 7 1Kg cm Hole size 2 68 0 03 Screw head 2 Length 60 80 Attention the order by one to three ...

Page 22: ...hassis 10 Lock screws of side on Main Chassis with 2 4 based on DVI Screw driver 5 0 6Kg cm Hole size 4 40 Screw head 2 Length 60 80 Attention the order by one to three 11 Fasten the LVDS to panel 12 Stick an Y tape to fix the LVDS cable ...

Page 23: ...e to fix the wire one by one 15 Assemble PCBA of ctrl BD and insect the inverter wire for connection with CLM F and AC socket and stick an acetic tape to fix the wire at last 16 Check and put CLM F on the Main Chassis carefully then Assemble the Rear Cover Screw driver 5 0 1 0Kg cm Hole size 2 35 0 05 Screw head 2 Length 60 80 ...

Page 24: ...ion L or R 18 Assemble with shackles 19 Lock 2 screws for fasteness Screw driver 7 5 0 5Kg cm Hole size 3 35 0 05 Screw head 2 Length 60 80 20 Lock 4 screws to RC Screw driver 7 5 0 5Kg cm Hole size 3 35 0 05 Screw head 2 Length 60 80 21 Cover the CLM of L and R ...

Page 25: ...l as bellow 1 Press fixture 2 Working table 3 Screw driver 4 Knife 1 5 Glove 6 Cleaning cloth 7 ESD protection item picture Operation Tool Notes 1 Prize up the cover Unsharpness 2 Disassemble the stand 4 screws Screw driver 7 5 0 5Kg cm Screw head 2 3 Disassembly the bezel from the monitor notice the disassembly order 1 Left 1 parts of bezel 2 Top 2 parts of bezel 3 Bottom 3 parts of bezel 4 Right...

Page 26: ... driver 5 0 1 0Kg cm Screw head 2 Don t draw the BZL 5 Disassembled the ctrl BD wire shielding and one acetic tapes 6 Tear off these two acetic tapes Kick off the wire 7 Take the entire internal mechanism from Bezel and then put it on the cushion 8 Tear off these four AL tapes ...

Page 27: ... screws 2 4 screws based on DVI Screw driver 5 0 6Kg cm Screw head 2 12 Disassembled these AC socket to Main Chassis 13 Disassembled these screws which fixed the I F and SPS board 6 Screws Screw driver 7 1Kg cm Screw head 2 14 Disassemble the board and pull out these wires ...

Page 28: ...ect ON to enable burn in mode 4 Power off the monitor remove the input source and then power on again 5 Setup unit and keep it warm up for at least 30 minutes 5 1 2 Timing adjustment Analog only it is not required for DVI D input source 1 Enter factory mode press e Key then press power button to turn on monitor 2 Select timing mode from table 1 and input full screen display pattern to monitor 3 Pr...

Page 29: ...A 800x600 75Hz 1056x625 46 875 75 000 49 500 MAC 832x624 74 55Hz 1152x667 49 722 74 55 57 28 1024x768 60Hz 1344x806 48 363 60 004 65 000 1024x768 70Hz 1328x806 56 476 70 069 75 000 XGA 1024x768 75Hz 1312x800 60 023 75 029 78 750 MAC 1152x870 75Hz 1568x909 68 700 75 000 84 520 1152x864 75Hz 1600x900 67 5 75 108 VESA 1280x960 60Hz 1800x1000 60 60 108 1280x1024 60Hz 1688x1066 63 981 60 020 108 000 SX...

Page 30: ...iming to any preset modes pattern 41 full white color pattern with Analog signals from Chroma video pattern generator 2 Enter factory mode press e Key then press power button to turn on monitor 3 Confirm auto color balance adjustment had already been done 4 Measure each color temperature Cool Warm by Minolta CA 110 or equivalent equipment 5 Two methods can be used to adjust RED GREEN BLUE value of...

Page 31: ...Printer cable with one male connector and another female connector x 1 4 PC or Notebook with parallel printer port x1 Connect to target monitor VGA signal input from 15pin D sub cable of PC or NB Connect ISP board and PC with printer port cable Check the Jumpers on the ISP Circuit Board make sure J5 J6 J7 J8 are set at ping 1 2 ...

Page 32: ...2 5 2 2 Firmware Upgrade Procedure Step 1 Un zip Port95nt and install into your computer Step 2 Un zip ISP application tool RTDTool Step 3 Press RTD 2120 ISP button to execute firmware program application ...

Page 33: ...ries hex file and press 64 96 button to load extend hex file from your computer Step 5 Select Erase option and execute lightning button first and then select Auto option and execute lightning button to start upgrade firmware to the monitor ...

Page 34: ... 34 Note you can change program speed bar to meet your equipment speed if program firmware fail ...

Page 35: ... IF the monitor without signal input has Burn In pattern As the following figure Press MENU and key at the same time to exit Burn in mode factory mode and soft power key off on restart the monitor ENTER and RIGHT to Burn In Off ...

Page 36: ... 36 5 3 EDID Upgrade Procedure Step 1 Run the program Q EDID V016 exe when the UI popped up Note If VGA choose 128bytes and HDMI choose 256bytes ...

Page 37: ... 37 Step 2 Click Open File and select VGA or HDMI EDID file v Step 3 If load file is successful it shows Open EDID Table OK And then Click Write EDID button to update EDID ...

Page 38: ... 38 Step 4 If write EDID is successful it shows Write EDID OK And then click Read EDID button to check if successful or not Step 5 If read EDID is successful it shows Read EDID OK ...

Page 39: ... 39 5 4 OSD Operation Guide OSD Function Requirements ...

Page 40: ... 40 ...

Page 41: ... 41 ...

Page 42: ... 42 Remark Acer logo must be appeared while power on or suspend ...

Page 43: ... BD Is LED status normal Check Scalar or replace it Does crystal work correctly Check crystal Y1 CKT or replace it Is interface BD normally Replace interface BD 6 Level 2 Circuit Board and Standard Parts Replacement 6 1 Trouble Shooting Guide 1 No Display or display is unstable 1 1 Interface Board Power off Does cable plugs in connector Yes No No Yes No Yes Yes No Yes No No Yes No Yes ...

Page 44: ... BD Check interface BD 2 BUTTON Function 2 1 Control Board 3 OSD function OSD is not working Is control BD connecting Is bottom switch normally Plug control BD then retry Replace control BD then retry Yes Yes Is OSD working Yes Check Interface BD No No No N Y ...

Page 45: ... output normally Check Q601 whether Gate input normally D701 D702 whether output keep 12 5V 5V normally Replace IP board Is the power cord good Replace the power cord Check IC601 related signal Check Q601 related signal Check D701 D702 input Signal and open short No Yes Yes Yes No No No Yes Yes No Power Board Functions ...

Page 46: ...er ADM DDC CI software and also it has ACM function to let the monitor contrast ratio up to 10000 1 It also offers OSD Menu for users to control the adjustable items and get some information about this monitor II Block diagram X193HQ consists of a main body and a stand base The main body contains a AUO TFT LCD module with 2 CCFL lamps a power board includes AC DC DC DC inverter and panel power sou...

Page 47: ...25LH SCALER IC Realtek2545L series products are all in one LCD monitor controller with analog RGB DVI and video inputs supporting UXGA WXSGA WXGA SXGA optional and integrate Realtek high performance ADC scaling engine LVDS Tx and so on Moreover all products are pin compatible in QFN 48 pin package to save cost and make the design easier The RTD also includes an ITU656 video format input port with ...

Page 48: ...rectly through the SDA and SCL channels of DVI and D sub IIC communication The digital and analog DDC data are stored in two 24C02s EEPROM A 2 Power board diagram Fig 1 1 EMI Filter This circuit fig 2 is designed to inhibit electrical and magnetic interference for meeting FCC VDE VCCI standard requirements Fig 2 EMI Filter Rectifier and filter Isolation power transforme Rectifier and filter PWM co...

Page 49: ...VV F 10A250V EUR 1 8M 2G 00921 001 1 CABLE CABLE DVI D DVI D 1 8M IS_8 VW 5K 05406 501 1 CABLE WIRE 7 9P CTRL BD X193HQ 5K 0NA01 001 1 CABLE WIRE LVDS 30 20P 1571 G900HD 5K 0NJ01 001 1 CABLE WIRE PWR 10 11P 1571 28 G900H 5K 0NJ02 001 1 CABLE CABLE SIGNAL C H V OD_5 5 1 8M 5K L2H06 511 1 CASE COVER BRACKET ASSEMBLY ASSY BASE W P DUAL X193W 6K 0K406 001 1 CASE COVER BRACKET ASSEMBLY ASSY BZL DB19A X...

Page 50: ... Zn Metal None tread 8 10 Have tread 6 8 Aluminum 4 5 2 68 0 0 3 2 7 8F VZ524 6R0 SCRW TAP FLAT EXT M3 6L C ZN C Zn Metal None tread 8 10 Have tread 6 8 Aluminum 4 5 2 68 0 0 3 2 8 8F 5A356 120 SCRW MACH FH M4 12L B ZN NYL B Zn Metal 11 0 1 0 M4 0 7 2 9 8F 5A456 8R0 SCRW MACH FLAT M4 8L C ZN NYLO C Zn Metal 11 0 1 0 M4 0 7 2 10 8F WA314 8R0 SCRW TAP CAP M3 1 34P 8L B ZN B Zn Plastic 5 0 1 0 2 35 0...

Page 51: ... 51 Appendix 2 Physical Dimension Front View and Side view Fig 1 Physical Dimension Front View and Side view ...

Page 52: ... 52 Fig 2 Appearance Description ...

Page 53: ... 53 Appendix 3 Control Board ...

Page 54: ... 54 Appendix 4 Power Board ...

Page 55: ... 55 ...

Page 56: ... 56 Appendix 5 Interface Board ...

Page 57: ... 57 ...

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