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Acer Veriton Z2610G, Service Manual

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Veriton Z2610G/Z2611G/Z2620G/Z2621G  AIO Computer Service Guide

Main menu

Field

Description

System BIOS

  Version

Current system BIOS version

  Build Date

Date when the system BIOS was built.

Processor

  <model>

Processor model installed

  Core Frequency

Core frequency of the installed processor

  Count

Multi-core factor of the installed processor (number of processor cores)

Memory

  Size

Size of system memory detected during boot-up

Product Name

Official model name of the computer. 

System Serial Number

System serial number.

Asset Tag Number

System asset tag number

System Date

Sets the system date.

System Time

Sets the system time.

Summary of Contents for Veriton Z2610G

Page 1: ...riton Z2610G Z2611G Z2620G Z2621G All In One Computer Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the Acer CSD web site for more information go to http csd acer com tw ...

Page 2: ...Z2611G Z2620G Z2621G AIO Computer Service Guide Revision History Refer to the table below for changes made on this version of the Veriton Z2610G Z2611G Z2620G Z2621G All In One Computer Service Guide Date Chapter Updates ...

Page 3: ... Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this guide is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its di...

Page 4: ...ages that appear on screen NOTE Gives additional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...n this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed s...

Page 6: ...vi Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 7: ... Utility Menus 11 Chapter 3 System Disassembly 23 Disassembly Tools 23 Pre disassembly Procedure 23 Disassembly Procedures 24 Removing the DIMM Cover and Module 24 Removing the Computer Stand 25 Removing the Left and Right Foot Stands 26 Removing the Front Bezel and LCD Module 28 Removing the Hard Drive 34 Removing the Optical Drive 36 Removing the WLAN Card 38 Removing the Converter Board 40 Remo...

Page 8: ... Procedure 75 System Check Procedures 75 Checkpoints 76 Viewing BIOS checkpoints 76 Bootblock Initialization Code Checkpoints 77 Bootblock Recovery Code Checkpoints 78 BIOS Recovery 79 BIOS Update 81 Updating the BIOS 81 Flash 4M SOP If you update BIOS from MP BIOS 83 Flash 4M SOP 83 Chapter 5 System Architecture 85 Block Diagram 85 Mainboard Layout 86 Chapter 6 Field Replaceable Unit FRU List 91 ...

Page 9: ... 2 channel analog audio Realtek ALC269 audio codec I O ports Rear Panel I O Four USB 2 0 Ports One PS2 KB Mouse One RJ45 jack Chassis Panel I O 5 in 1 card reader One Mic In Jack One Headphone Jack One VGA Out Jack One Panel On Off button Two USB 2 0 Ports Media storage 3 5 inch 25 4 mm 5400 7200 rpm SATA hard disk drive HDD 12 7 tray type SATA optical disc drive DVD ROM DVD SuperMulti Card reader...

Page 10: ...ription Mainboard form factor Standard DTX Mainboard dimensions W H 160 220 mm Aspect Description Operating temperature 5 to 35 C 41 to 95 F Nonoperating temperature Packed 20 to 60 C 4 to 140 F Unpacked 10 to 60 C 14 to 140 F Operating humidity 15 to 80 RH non condensing Nonoperating humidity 10 to 90 RH non condensing at 40 C ...

Page 11: ...d tables in this section illustrate the physical outlook of the computer Front and Right Side Views Item Component 1 Integrated webcam 2 Integrated microphone 3 Optical disc drive ODD 4 Speakers 5 Power button indicator Green System is in power on mode Flashing orange System is in standby mode ...

Page 12: ...n 10 USB 2 0 ports 2 Panel switch 11 PS 2 mouse port 3 USB 2 0 ports 12 PS 2 keyboard port 4 Microphone jack 13 AC power jack 5 Headphone jack 14 Communication Parallel port 6 5 in 1 card reader 15 Kensington lock 7 VGA port 16 Mounting holes for wall mount option 8 Line out jack 17 DIMM module cover 9 Ethernet port RJ 45 ...

Page 13: ...FSB Sandy Bridge LGA1155 Dual Core core 35W Intel Pentium Dual Core G850 LGA 3M 1333 1155 65W 2 9G Intel Pentium Dual Core G840 LGA 2 8G 3M 1333 1155 65W Intel Pentium Dual Core G620 LGA 2 6G 3M 1066 1155 65W Intel Pentium Dual Core G620T LGA 2 2G 3M 1066 1155 35W Chipsets Memory Item Specification System chipset Intel Q65 Express Chipset Hardware monitor Super I O Item Specification Controller In...

Page 14: ... 5 mm Interface SATA Second or Third Generation Supported capacities 320GB 500GB 1000GB 1500GB Item Specification Controller Integrated in the Intel Q65 Express Chipset Type DVD Super Multi double layer Form factor Slim type Tray height mm 12 7 mm Interface SATA Supported models HLDS NSM8XS PLDS NSM8XS Item Specification Controller Realtek RTL8111DL LAN protocol 10 100 1000 Mbps LAN connector type...

Page 15: ...tem Specification WLAN module Lite On WN6602RH Protocol 802 11 b g n Item Specification Controller Realtek Realtek ALC269 Audio Codec Item Specification Resolution 2 0 MP Supported models Chicony CNFA25821004591L Item Specification Adapter Adapter LITE ON 135W 19V 2 5x5 5x12 5 Orange PA 1131 07AC LV5 LED LF ...

Page 16: ...8 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 17: ...d Run Setup message to make changes to the BIOS settings The Setup Utility loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off The values take effect when the system is booted POST uses these values to configure the hardware If the values and the ...

Page 18: ...se the Left Right arrow keys to move between the menu screens then press Enter to view that menu tab Use the Up Down arrow keys to move between the menu options then press Enter to execute that option Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a l...

Page 19: ...display all possible entries A parameter that is enclosed in square brackets is user configurable Grayed out parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected Esc If you press this key On one of the primary menu screens the Exit menu displays On a submenu sc...

Page 20: ...essor model installed Core Frequency Core frequency of the installed processor Count Multi core factor of the installed processor number of processor cores Memory Size Size of system memory detected during boot up Product Name Official model name of the computer System Serial Number System serial number Asset Tag Number System asset tag number System Date Sets the system date System Time Sets the ...

Page 21: ...cellaneous system settings Advanced Chipset Configuration Access this submenu to enable or disable various Intel technology functions and configure video memory settings Integrated Peripherals Access this submenu to enable or disable operation modes for the onboard I O controllers PC Health Status Access this submenu to view current level of system processor PCH temperature voltages and fan speed ...

Page 22: ...llows one SATA device to be installed Press Enter to display the individual configuration screen of installed SATA drive s Bootup Num Lock If you set this item to On the keyboard Num Lock key will be active when the computer boots up On Off USB Beep Message Select whether to allow the BIOS to emit error beeps or display error messages during USB device enumeration Disabled Enabled ...

Page 23: ... dynamic increase in CPU clock speed based on current work demand Disabled Enabled Intel XD Bit Select whether to enable the Intel Execute Disable Bit Technology XD Bit is a hardware based security feature that can reduce exposure to viruses and malicious code attacks and prevent harmful software from executing and propagating on the computer or network Disabled Enabled Intel VT Select whether to ...

Page 24: ...bles support for a USB mouse and USB keyboard When enabled any attached USB mouse or USB keyboard can control the system even when there is no USB driver loaded onto the system Disabled Enabled USB Storage Emulation If set to Auto a USB devices with a capacity of equal or less than 2 GB will be emulated as a bootable floppy disk Auto Floppy Hard Disk Onboard Audio Controller Enables or disables th...

Page 25: ...e CPU Temperature DTS System Temperature CPU Fan Speed System Fan Speed CPU Core 3 30V 5 00V 12 0V 5VSB VBAT These items lets you monitor the parameters for critical voltages temperatures and fan speeds Smart Fan When enabled fan speed will speed up or slow down depending on the system temperature Disabled Enabled ...

Page 26: ...r On by PCIE Devices Enables or disables the system to wake up from a power saving mode when an installed PCIe LAN card received an incoming call Disabled Enabled Wake Up by PS 2 KB Mouse Enables or disables the system to wake up from a power saving mode when a PS 2 keyboard or mouse is used Disabled S1 S3 Wakeup S4 S5 Wakeup Wake Up by USB KB Mouse Enables or disables the system to wake up from a...

Page 27: ...m Time Exit Without Saving The F9 key Load Default Settings will also be unavailable Change Supervisor Password Press Enter to change the supervisor password Change User Password Press Enter to change the user password Note that this field is only accessible when a supervisor password is set is cleared when the supervisor password is cleared Security Option This field is only visible when the supe...

Page 28: ...sor Password or Change User Password then press Enter The password box appears 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the new password to verify the first entry then press Enter You will be prompted to save the new password 5 Press Enter 6 Press F10 to save the password and close the Setup Utility To remove a system password 1 Select Change Su...

Page 29: ... Hard Disk Priority Press Enter to set the boot priority for the hard drive Optical Disc Drive Priority Press Enter to set the boot priority for the optical drive Removable Device Priority Press Enter to set the boot priority for a removable USB drive Network Device Priority Press Enter to set the boot priority for a network boot Quiet Boot When enabled BIOS will show a full screen logo when booti...

Page 30: ...c Save Changes Save all changes made to the Setup utility Discard Changes Discard all changes made to the Setup utility and load the previous configuration settings Load Default Settings Load the factory default settings for all Setup parameters Keyboard shortcut F9 Save as User Default Settings Save the current configuration settings as user default values Keyboard shortcut F8 Load User Default S...

Page 31: ...ocedure perform the steps listed below 1 Make sure that the optical disc drive and the card reader slot are empty 2 Turn off the power to the computer and all peripherals 3 Unplug the power cord from the computer 4 Unplug the network cable and all connected peripheral devices from the computer 5 Place the computer on a flat steady surface with the rear cover facing upward NOTES To reinstall the sy...

Page 32: ...Use a philip screw driver and remove the screw securing the DIMM cover 3 Release the latch on both sides of the DIMM module and remove the DIMM module from the system Quantity Color Torque Part Number 1 Black A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 33: ...Removing the Computer Stand 1 Perform the Pre disassembly Procedure on page 23 2 Lift to remove the plastic shell covering the computer stand screws 3 Remove the screws securing the computer stand Quantity Color Torque Part Number 2 Silver 8 0 0 5 kgf cm 86 00J97 668 ...

Page 34: ...ice Guide 4 Remove the computer stand Removing the Left and Right Foot Stands 1 Perform the Pre disassembly Procedure on page 23 2 Remove the screws securing the left and right foot stands Quantity Color Torque Part Number 2 Black 3 0 0 5 kgf cm 86 ZA324 8R0 ...

Page 35: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 27 3 Remove the left and right foot stands by sliding it down and out ...

Page 36: ...1 Remove the left and right foot stands by following the procedures described on pages 26 2 Turn the system over and carefully pry loose the front bezel 3 Turn over the front bezel and remove the screws on the right side of the LCD panel Quantity Color Torque Part Number 2 Black 3 0 0 5 kgf cm 86 ZA324 8R0 ...

Page 37: ...2620G Z2621G AIO Computer Service Guide 29 4 Remove the screws on the left side of the LCD panel 5 Carefully lift the LCD panel and turn it over as shown Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 38: ...30 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 6 Disconnect the LCD cable from the system 7 Disconnect the FPX cable from the system ...

Page 39: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 31 8 Disconnect the webcam cable from the system 9 Slip the webcam cable through the hole to remove the front bezel ...

Page 40: ...riton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 10 For model with touch panel capability disconnect the cable from the touch panel board 11 Disconnect the touch panel board cable from the system ...

Page 41: ...ouch panel board from the system NOTE When reassembling the LCD panel don t forget the touch panel control board in the reassembly process Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 00K96 644 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 42: ...the Hard Drive 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Remove the screw securing the hard drive bracket to the system 3 Slide and lift the hard drive module Quantity Color Torque Part Number 1 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 43: ...0G Z2621G AIO Computer Service Guide 35 4 Disconnect the SATA cable from the hard drive 5 Remove the screws securing the hard drive to the hard drive bracket Quantity Color Torque Part Number 4 Silver 6 0 0 5 kgf cm 86 00N22 A60 ...

Page 44: ...t of the hard drive bracket to remove it Removing the Optical Drive 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Remove the screw securing the optical drive module to the system Quantity Color Torque Part Number 1 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 45: ...11G Z2620G Z2621G AIO Computer Service Guide 37 3 Nudge the optical drive module out and disconnect the SATA cable from the module 4 Use a screw driver and nudge out the optical drive module and pull it out of the system ...

Page 46: ...uring the bracket to the optical drive then remove the bracket Removing the WLAN Card 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Remove the antenna cables from the WLAN card Quantity Color Torque Part Number 2 Silver 1 5 0 5 kgf cm 86 00K77 223 ...

Page 47: ...Z2611G Z2620G Z2621G AIO Computer Service Guide 39 3 Remove the screw securing the WLAN card to the system 4 Remove the WLAN card from the system Quantity Color Torque Part Number 1 Silver 4 5 0 3 kgf cm 86 7A122 4R0 ...

Page 48: ...sconnect the converter board cable from the system 3 Remove the screws securing the converter board then remove the converter board from the system Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 7A554 6R0 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board ...

Page 49: ...ving the Power Switch LED 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Release the two upper white tabs from the latches 3 Release the two lower white tabs from the latches and lift to remove the power switch LED from the system ...

Page 50: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 4 Disconnect the power switch LED cable from the system 5 Slide out the power switch LED cable and remove the power switch LED from the system ...

Page 51: ...3 Removing the Speakers 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Remove the power switch LED by following the procedure described on page 41 3 Disconnect the speaker cable from the system 4 Slide out the speaker cable ...

Page 52: ...44 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 5 Lift to remove the right speaker 6 Lift to remove the left speaker ...

Page 53: ...odule 1 Remove the front bezel and LCD panel by following the procedure described on page 28 2 Disconnect the thermal fan cable from the system 3 Remove the four captive screws and the screws securing the thermal module Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 7A554 6R0 ...

Page 54: ...Z2621G AIO Computer Service Guide 4 Remove the thermal module from the system Removing the Processor 1 Remove the thermal module by following the procedure described on the previous section 2 Disengage the load lever from its latch 1 ...

Page 55: ...G Z2620G Z2621G AIO Computer Service Guide 47 3 Rotate the load lever to the open position 2 at the same time this action will open the retention plate to expose the processor 4 Gently lift the processor out of its socket ...

Page 56: ...optical by following the procedure described on page 36 5 Remove the WLAN card by following the procedure described on page 38 6 Remove the converter board by following the procedure described on page 40 7 Remove the power switch LED by following the procedure described on page 41 8 Remove the speakers by following the procedure described on page 43 9 Remove the thermal module by following the pro...

Page 57: ...olor Torque Part Number 5 Silver 4 5 0 5 kgf cm 86 7A554 6R0 A circuit board that is 10 cm2 has been highlighted with a yellow rectangle as shown in the above image Follow local regulations for disposing this type of circuit board The RTC battery has been highlighted with a yellow circle in the above image Detach the RTC battery and follow local regulations for disposing it ...

Page 58: ...uter Service Guide Reassembly Procedures Reinstalling the Mainboard 1 Reinstall the mainboard into the system 2 Replace the screws and the adhesive tapes to secure the mainboard Quantity Color Torque Part Number 5 Silver 4 5 0 5 kgf cm 86 7A554 6R0 ...

Page 59: ...board IMPORTANT When installing a processor Note the golden arrow on the corner to make sure the processor is properly oriented over the socket Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue Wipe the die surface several times to make sure that no particles or dust contaminants are evident Allow the alcohol to evaporate before continuing...

Page 60: ...he processor and rotate the lever to clamp down the retention plate on the processor 4 Lock the load lever to its latch Reinstalling the Thermal Module 1 Reinstall the mainboard by following the procedure described on page 50 2 Reinstall the processor by following the procedure described on page 51 ...

Page 61: ...eplace the thermal module on top of the processor Make sure that the screws align with the screw holes 4 Replace the screws and tightened the four captive screws to secure the thermal module in place Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 7A554 6R0 ...

Page 62: ...54 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 5 Reconnect the thermal module cable into the mainboard Reinstalling the Speakers 1 Reinstall the left speaker onto the slot ...

Page 63: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 55 2 Reinstall the right speaker onto the slot 3 Route the speaker cable under the cables as shown ...

Page 64: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 4 Reconnect the speaker cable to the mainboard Reinstalling the Power Switch LED 1 Slide the power switch LED cable under the cables as shown ...

Page 65: ...2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 57 2 Reconnect the power switch LED cable to the mainboard 3 Reinstall the power switch LED into the slot and gently push down until the tabs snap into place ...

Page 66: ...1G Z2620G Z2621G AIO Computer Service Guide Reinstalling the Converter Board 1 Reinstall the converter board and secure it to the system with the screws Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 7A554 6R0 ...

Page 67: ...0G Z2611G Z2620G Z2621G AIO Computer Service Guide 59 2 Reconnect the converter board cable to the mainboard Reinstalling the WLAN Card 1 Reinstall the WLAN card by inserting it into the WLAN slot on the mainboard ...

Page 68: ...G Z2621G AIO Computer Service Guide 2 Secure the WLAN card with the screw 3 Reinstall the wireless antenna cables to the WLAN card Reinstalling the Optical Drive Quantity Color Torque Part Number 1 Silver 4 5 0 3 kgf cm 86 7A122 4R0 ...

Page 69: ...puter Service Guide 61 1 Reinstall the bracket to the optical drive module and secure it with the screw 2 Partially slide the optical drive module into the optical drive bay Quantity Color Torque Part Number 2 Silver 1 5 0 5 kgf cm 86 00K77 223 ...

Page 70: ...puter Service Guide 3 Reconnect the SATA cable to the optical drive module 4 Gently push the optical module all the way and secure it with the screw Reinstalling the Hard Drive Quantity Color Torque Part Number 1 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 71: ...G Z2620G Z2621G AIO Computer Service Guide 63 1 Slide the hard drive into the hard drive bracket 2 Secure the hard drive to the bracket with the screws Quantity Color Torque Part Number 4 Silver 6 0 0 5 kgf cm 86 00N22 A60 ...

Page 72: ...64 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 3 Reconnect the SATA cable to the hard drive 4 Replace the hard drive bracket into the hard drive bay and slide it in place ...

Page 73: ...odule 1 Reinstall all the components by following the procedure from page 50 to page 62 2 For model with touch panel capability reconnect the cable and secure the touch panel board to the system with the screws Quantity Color Torque Part Number 1 Silver 4 5 0 5 kgf cm 86 00K96 644 Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 74: ...66 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 3 Reconnect the touch panel board cable to the system 4 Reconnect the cable from the LCD panel to the touch panel board connector ...

Page 75: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 67 5 Slip the webcam cable through the hole as shown 6 Reconnect the webcam cable to the mainboard ...

Page 76: ...68 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 7 Reconnect the FPX cable to the mainboard 8 Reconnect the LCD cable to the mainboard ...

Page 77: ...Z2611G Z2620G Z2621G AIO Computer Service Guide 69 9 Replace the LCD panel to the system 10 Secure the left side of the LCD panel with the screws Quantity Color Torque Part Number 2 Silver 4 5 0 5 kgf cm 86 00K96 644 ...

Page 78: ...ont bezel on top of the LCD panel 12 Secure the front bezel on the system by gently pushing it downward until you hear the latches clicks into place Reinstalling the Left and Right Foot Stands 1 Reinstall the front bezel and LCD module by following the procedures on page 65 Quantity Color Torque Part Number 2 Black 3 0 0 5 kgf cm 86 ZA324 8R0 ...

Page 79: ...t foot stands by gently pushing it in and sliding it up 3 Secure the left and right foot stands with the screws Reinstalling the Computer Stand 1 Reinstall the left and right foot stands by following the procedures on page 70 Quantity Color Torque Part Number 2 Black 3 0 0 5 kgf cm 86 ZA324 8R0 ...

Page 80: ... Z2611G Z2620G Z2621G AIO Computer Service Guide 2 Replace the computer stand to the back of the system 3 Secure the computer stand with the screws Quantity Color Torque Part Number 2 Silver 8 0 0 5 kgf cm 86 00J97 668 ...

Page 81: ...73 4 Replace the plastic shell to the back of the system Reinstalling the DIMM Cover and the Module 1 Reinstall the computer stand by following the procedures on page 71 2 Insert the DIMM module and gently push down until the latches on both sides click into place ...

Page 82: ...74 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 3 Replace the DIMM cover and secure it with the screw Quantity Color Torque Part Number 1 Black ...

Page 83: ...tion procedure on the next page If the system will not power on do the following Check if the power cable is properly connected to the AC power jack and a functional AC power source Check if the voltage selector switch is set to the correct voltage setting System External Inspection 1 Inspect the LED indicators on the front panel which can indicate the malfunction 2 Make sure that air flow is not ...

Page 84: ...as been initialized Beep codes will be generated by the system board speaker commonly referred to as the PC speaker AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST This display method is limited since it only displays checkpoints that occur after the video card has been activated Not all computers using AMIBIOS enable this feature In most cases a checkpoint ca...

Page 85: ...the boot block checksum System will hang here if checksum is bad D3 Disable CACHE before memory detection Execute full memory sizing module If memory sizing module not executed start memory refresh and do memory sizing in Boot block code Do additional chipset initialization Re enable CACHE Verify that flat mode is enabled D4 Test base 512KB memory Adjust policies and cache first 8MB Set stack D5 B...

Page 86: ... data Attempt to read from floppy EA Enable ATAPI hardware Attempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 ...

Page 87: ...he BIOS Crisis Recovery Disk 1 Set up a computer running the Windows 7 operating system and connect the BIOS recovery media bootable USB flash drive 2 Copy the target BIOS ROM file to the BIOS recovery media and rename it as amiboot rom 3 Eject the BIOS recovery media from the computer Performing a BIOS Recovery 1 Shut down the BIOS failed computer 2 Put the BIOS ROM like P01 A0 to a bootable USB ...

Page 88: ...80 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 8 Press Enter to exit The BIOS recovery is now completed ...

Page 89: ...s 32 bit Wintool 64 folder for Windows 64 bit 3 Double click on WFlash2M bat 4 You will get a dialog box asking you to allow the program to make changes to the computer Press Yes to continue 5 Wait for the BIOS to finish updating 6 Restart your computer 7 Press Delete when the company logo is displayed on the screen to enter BIOS Setup Menu 8 Use the directional key to go to Exit tab 9 Select Load...

Page 90: ...82 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 10 Select Save and Exit Setup and press Enter 11 Select Yes to Restart ...

Page 91: ...t beep please press Delete to enter BIOS Setup Menu 12 Select Load Default Settings and press Enter 13 Select Yes to load default setting 14 Select Save Exit Setup and press Enter 15 Select Yes to Restart Flash 4M SOP 1 Copy the BIOS folder to USB Disk 2 Boot system to DOS mode 3 Enter BIOS folder 4 Enter DosTool folder 5 Execute Flash4M bat to flash the BIOS 6 Process to flash BIOS 7 After finish...

Page 92: ...84 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 13 Select Yes to Restart ...

Page 93: ...r Service Guide 85 This chapter shows the block diagram and board layout of the Veriton Z2610G Z2611G Z2620G Z2621G computer Block Diagram The core subsystems of the computer are depicted in the following block diagram System Architecture Chapter 5 ...

Page 94: ...86 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide Mainboard Layout This section shows the major mainboard components GPU Board ...

Page 95: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 87 ...

Page 96: ...88 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide UMA Board ...

Page 97: ...Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide 89 ...

Page 98: ...90 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 99: ...ervice Guide The part numbers listed in this Service Guide may differ from those given to regional AUTHORIZED SERVICE PROVIDERS You MUST use the local FRU list provided by your regional office to order FRU parts for repair and service of customer machines Make sure that you are using the most up to date information available on your regional web site or channel when ordering FRU parts NOTE Follow ...

Page 100: ...92 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide Exploded Diagram ...

Page 101: ...uide 93 Number Part Name Number Part Name 1 Hinge 10 Converter Board 2 Back Cover 11 Main Board 3 Foot Stand 12 Panel Bracket 4 Panel Holder 13 Control Board 5 ODD 14 Touch Panel 6 ODD Bezel 15 Switch Holder 7 CPU Fan 16 Front Bezel 8 HDD Cage 17 Camera 9 HDD ...

Page 102: ...ame Part Number BOARDS MAIN BOARD EZ1800 INTEL H61 RTL8111DL W O 1394 LF W O CPU DI MB NCR01 001 CONVERTER BOARD 19 NCR01 001 WIRELESS LAN BOARD LITEON 802 11BGN RALINK RT3090 NI 10200 034 CABLES POWER CORD 250V 3PIN EUR BK 27 T30V1 004 CONTROL CABLE 50 VBK01 004 ODD SATA CABLE 50 NCR01 001 ...

Page 103: ...E 50 NCR01 006 ANTENNA WLAN MAIN EEW A8 EZAPPA WNC 50 NCR01 007 ANTENNA WLAN AUX EEW A8 EZAPPA WNC 50 NCR01 008 CAMERA CAMERA 2M CHICONY CNFA25821004591L 57 NCR01 001 CASE COVER BRACKET ASSEMBLY ODD BRACKET 33 VBK01 001 LCD PANEL BRACKET RIGHT FOR TOUCH 33 NCY01 001 HINGE COVER 42 NCR01 001 HOLDER CABLE LOCK 42 NCR01 002 BACK COVER 20 1 FOR TOUCH 60 NCY01 001 FRONT BEZEL 20 1 60 NCR01 001 Category...

Page 104: ...de ODD BEZEL 42 NCR01 003 POWER SWITCH HOLDER W POWER SWITCH CABLE 60 NCR01 002 HDD BRACKET 33 NCR01 002 MEMORY DIMM COVER 42 NCR01 004 HINGE STAND 60 NCR01 003 FOOT STAND LEFT 60 NCR01 005 FOOT STAND RIGHT 60 NCR01 006 CPU PROCESSOR Category Part Name Part Number ...

Page 105: ...2 7MM TRAY DL 8X GT34N LF W O BEZEL SATA ZERO POWER SUP PORTED PCC LD HF WINDOWS 7 KU 0080D 057 ODD PLDS SUPER MULTI DRIVE 12 7MM TRAY PLDS DS 8A5SH LF W O BEZEL SATA FOR HF WINDOWS7 KU 0080F 014 FAN 11025_AVC BLOWER FAN FOR CPU 23 NCR01 001 ADAPTER ADAPTER LITE ON 135W 19V 2 5X5 5X12 5 ORANGE PA 1131 07AC LV5 LED LF AP 13503 010 HDD HARD DISK DRIVE HDD 320GB 3 5 7200RPM SATA II 16MB HGST HDS72103...

Page 106: ...INESE WITH MOUSE W KB RF40B 044 MS 11200 073 KB RF40B 044 KEYBOARD KIT 104KEY RF2 4 LITE ON SK 9660B BLACK US INTERNATIONAL WITH MOUSE W KB RF40B 045 MS 11200 073 KB RF40B 045 KEYBOARD KIT 104KEY RF2 4 LITE ON SK 9660B BLACK ARABIC ENGLISH WITH MOUSE W KB RF40B 046 MS 11200 073 KB RF40B 046 KEYBOARD KIT 104KEY RF2 4 LITE ON SK 9660B BLACK THAILAND WITH MOUSE W KB RF40B 047 MS 11200 073 KB RF40B 04...

Page 107: ...CELANDIC WITH MOUSE W KB RF40B 061 MS 11200 073 KB RF40B 061 KEYBOARD KIT 105KEY RF2 4 LITE ON SK 9660B BLACK NORWEGIAN WITH MOUSE W KB RF40B 062 MS 11200 073 KB RF40B 062 KEYBOARD KIT 104KEY RF2 4 LITE ON SK 9660B BLACK HEBREW WITH MOUSE W KB RF40B 063 MS 11200 073 KB RF40B 063 KEYBOARD KIT 105KEY RF2 4 LITE ON SK 9660B BLACK POLISH WITH MOUSE W KB RF40B 064 MS 11200 073 KB RF40B 064 KEYBOARD KIT...

Page 108: ... KB RF40B 078 MS 11200 073 KB RF40B 078 KEYBOARD KIT 105KEY RF2 4 LITE ON SK 9660B BLACK ENGLISH CANADIAN FRENCH WITH MOUSE W KB RF40B 079 MS 11200 073 KB RF40B 079 KEYBOARD KIT 105KEY RF2 4 LITE ON SK 9660B BLACK CZECH SLOVAK WITH MOUSE W KB RF40B 080 MS 11200 073 KB RF40B 080 KEYBOARD KIT 105KEY RF2 4 LITE ON SK 9660B BLACK SWISS FR WITH MOUSE W KB RF40B 081 MS 11200 073 KB RF40B 081 KEYBOARD KI...

Page 109: ...MAX KBRF36211 BLACK ITALIAN WITH MOUSE W KB RF40P 013 MS 11200 078 KB RF40P 013 KEYBOARD KIT 105KEY RF2 4 PRIMAX KBRF36211 BLACK FRENCH WITH MOUSE W KB RF40P 014 MS 11200 078 KB RF40P 014 KEYBOARD KIT 105KEY RF2 4 PRIMAX KBRF36211 BLACK SWEDISH WITH MOUSE W KB RF40P 015 MS 11200 078 KB RF40P 015 KEYBOARD KIT 105KEY RF2 4 PRIMAX KBRF36211 BLACK UK WITH MOUSE W KB RF40P 016 MS 11200 078 KB RF40P 016...

Page 110: ...E W KB RF40P 030 MS 11200 078 KB RF40P 030 KEYBOARD KIT 105KEY RF2 4 PRIMAX KBRF36211 BLACK ROMANIAN WITH MOUSE W KB RF40P 031 MS 11200 078 KB RF40P 031 KEYBOARD KIT P105KEY RF2 4 RIMAX KBRF36211 BLACK TURKISH WITH MOUSE W KB RF40P 032 MS 11200 078 KB RF40P 032 KEYBOARD KIT 105KEY RF2 4 PRIMAX KBRF36211 RF2 4 105KS BLACK TURKISH Q WITH MOUSE W KB RF40P 033 MS 11200 078 KB RF40P 033 KEYBOARD KIT 10...

Page 111: ...S 2 STANDARD 104KEY BLACK ARABIC ENGLISH ECOOPER W VISTA KB PS203 142 KEYBOARD PS2 104KEY CHICONY KB 07053T01976V BLACK THAI ECOOPER KB PS203 143 KEYBOARD PS2 105KEY CHICONY KB 07056E11976V BLACK SPANISH ECOOPER KB PS203 144 KEYBOARD CHICONY KB 0705 PS 2 STANDARD 105KEY BLACK PORTUGUESE ECOOPER W VISTA KB PS203 145 KEYBOARD PS2 105KEY CHICONY KB 07056CU1976V BLACK CANADIAN FRENCH ECOO PER KB PS203...

Page 112: ...BLACK CZECH ECOOPER KB PS203 165 KEYBOARD CHICONY KB 0705 PS 2 STANDARD 105KEY BLACK ROMANIAN ECOOPER W VISTA KB PS203 166 KEYBOARD CHICONY KB 0705 PS 2 STANDARD 105KS BLACK TURKISH ECOOPER W VISTA KB PS203 167 KEYBOARD PS2 105KEY CHICONY KB 07056LA1976V BLACK SPANISH LATIN ECOOPER KB PS203 168 KEYBOARD PS2 104KEY CHICONY KB 07053US1976V BLACK US ECOOPER KB PS203 169 KEYBOARD PS2 109KEY CHICONY KB...

Page 113: ...S20P 016 KEYBOARD PRIMAX KB 0511 PS 2 STANDARD 105KEY BLACK ICELANDIC KB PS20P 017 KEYBOARD PRIMAX KB 0511 PS 2 STANDARD 105KEY BLACK NORWEGIAN KB PS20P 018 KEYBOARD PRIMAX KB 0511 PS 2 STANDARD 104KEY BLACK HEBREW KB PS20P 019 KEYBOARD PRIMAX KB 0511 PS 2 STANDARD 105KEY BLACK POLISH KB PS20P 020 KEYBOARD PRIMAX KB 0511 PS 2 STANDARD 105KEY BLACK SLOVENIAN KB PS20P 021 KEYBOARD PRIMAX KB 0511 PS ...

Page 114: ...et to include the touch panel control board in the reas sembly 6M NCY01 001 MEMORY MEMORY NANYA SO DIMM DDRIII 1333 1GB NT1GC64BH4B0PS CG LF 128 16 0 055UM KN 1GB03 034 SODIMM 1GB DDRIII 1333MHZ KINGSTON ACR128X64D3S1333C9 LF 128 8 0 065UM KN 1GB07 004 SODIMM 1GB DDRIII 1333MHZ UNIFOSA GU672203EP0200 LF 128 8 0 065UM KN 1GB0H 017 SODIMM 2GB DDRIII 1333MHZ NT2GC64B88B0NS CG LF 256 8 0 055UM KN 2GB0...

Page 115: ...USE PRIMAX OPTICAL MOUSE PS2 MOFGKO MS 11200 082 SCREWS STANDOFF SPK YANMA3 33 NCR01 003 SCREW M4 8 B FAH MSN N 86 VBK01 001 SCRW MS P2 3NBX 86 VBK01 002 SCREW MACH PAN M3 L4 NI NYLOK 86 VBK01 003 SCRW 6_32_0 43L 86 NCR01 001 SCREW M2 CAP L4 NI 86 NBY01 003 SCREW MACH CAP M3 L6 NI NYLOK 86 VBK01 004 SCRW TAP PAN M3L8 ZN 86 VBK01 005 SPEAKER SPEAKER 23 VBK01 004 Category Part Name Part Number ...

Page 116: ...108 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 117: ...21G computer model configurations Items Z2610G Z2611G Z2620G Z2621G CPU Intel Core iX 65W and Pentium Dual Core Chipset H61 GPU UMA UMA Discrete NV GT520M Discrete NV GT520M Touch feature N A Yes N A Yes Optical drive DVD Multi DVD Multi DVD Multi DVD Multi Card Reader Yes Yes Yes Yes Webcam Yes Yes Yes Yes Model Definitions and Configurations Appendix A ...

Page 118: ...110eMachine EZ1800 EZ1801 EZ1810 EZ1811 AIO Computer Service Guide ...

Page 119: ...tooth Wireless Headset H300 Motorola Sony Ericsson Stereo Bluetooth Headset HBH DS970 Sony External LCD P243W 24 inch LCD Monitor Acer P244W 24 inch LCD Monitor Acer SP2208WFP 22 inch LCD Monitor Dell UltraSharp 3008WFP 30 inch LCD Monitor Dell 2407FPW 24 inch LCD Monitor Dell UltraSharp E2408WFP 24 inch Widescreen HDMI Dell Earphone Microphone Hawk Stereo Headset 933 Hawk Projector 3300MP Project...

Page 120: ...r Photosmart C309 CC35A All in One Printer 4x6 photos CD DVD Quick Forms Scanner Copier Fax Port USB2 0 Ethernet PictBridge 802 11g BT HP Photosmart C4580 All in One Printer 4x6 photos Scanner Copier Port USB2 0 802 11g b Memory Card HP Memory Stick High Speed 1 GB Memory Stick Pro Duo Lexar MS PRO Dou 2 GB High Speed Sony MS PRO 2 GB Memory Card Sony SanDisk Memory Stick Micro M2 8GB Card SanDisk...

Page 121: ...Ci5 2500S Core i5 2500S 2 7G 6M DDR3 1333 D2 65W KC 25001 SI5 Ci5 2500T Core i5 2500T 2 3G 6M 1333FSB Sandy Bridge LGA1155 Quad core 45W KC 25001 TI5 Ci5 2400S Core i5 2400S 2 5G 6M DDR3 1333 D2 65W KC 24001 SI5 Ci5 2390T Core i5 2390T 2 7G 3M 1333FSB Sandy Bridge LGA1155 Dual Core core 35W KC 23901 TI5 PDCG850 CPU Intel Pentium Dual Core G850 LGA 3M 1333 1155 65W 2 9G KC 85001 DEG PDCG840 CPU Int...

Page 122: ...00GB7 2KS HDD HGST 3 5 7200rpm 1000GB HDS721010CLA332 Jupiter SATA II 32MB LF F W 3EA Jupiter KH 01K07 003 D320GB7 2KS3 HDD SEAGATE 3 5 7200rpm 320GB ST3320413AS Pharaoh 6G SATA III 16MB LF F W JC45 Pharaoh 6G KH 32001 022 D500GB7 2KS3 HDD SEAGATE 3 5 7200rpm 500GB ST3500413AS Pharaoh 6G SATA III 16MB LF F W JC45 Pharaoh 6G KH 50001 022 D1000GB7 2KS3 HDD SEAGATE 3 5 7200rpm 1000GB ST31000524AS Pha...

Page 123: ...eCooper Keyboard CHICONY KB 0705 PS 2 Standard 104KS Black Traditional Chinese eCooper w Vista KB PS203 139 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 104KS Black Simplified Chinese eCooper w Vista KB PS203 140 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 104KS Black US International eCooper w Vista KB PS203 141 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 104KS Black Arabic En...

Page 124: ...dard 105KS Black Norwegian eCooper w Vista KB PS203 156 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 104KS Black Hebrew eCooper w Vista KB PS203 157 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 105KS Black Polish eCooper w Vista KB PS203 158 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 105KS Black Slovenian eCooper w Vista KB PS203 159 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 St...

Page 125: ...5 PS 2 Standard 105KS Black Arabic French KB PS203 324 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 105KS Black Czech Slovak KB PS203 350 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 105KS Black Kazakh KB PS203 354 PS2 eCooper Keyboard CHICONY KB 0705 PS 2 Standard 105KS Black Turkish Q KB PS203 355 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 104KS Black Traditional Chinese KB PS...

Page 126: ...olish KB PS20P 020 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 105KS Black Slovenian KB PS20P 021 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 105KS Black Slovak KB PS20P 022 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 104KS Black Russian KB PS20P 023 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 105KS Black Hungarian KB PS20P 024 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Stand...

Page 127: ...ck Kazakh KB PS20P 072 PS2 eCooper Keyboard PRIMAX KB 0511 PS 2 Standard 105KS Black Arabic French KB PS20P 115 PS2 Waka Logitech Optical mouse PS2 M S0004 O MS 11200 080 PS2 Waka Primax Optical mouse PS2 MOFGKO MS 11200 082 SPEAKER 9C 2515A04K2P 01 MARR 23 40825 001 SPEAKER X06316N 065 MARR 23 40826 001 eMarr MI2031 CAMERA 2M CNFA25821004591L 56 18007 494 Type Model Name or Key Spec Vendor Model ...

Page 128: ...120 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 129: ...mation on all Acer notebook desktop All In One AIO and server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included a PDF file to facilitate the problem free downloading of our technical material Also available on this website are Detailed informatio...

Page 130: ...122 Veriton Z2610G Z2611G Z2620G Z2621G AIO Computer Service Guide ...

Page 131: ...r menu 18 computer stand remove 25 connectivity Ethernet 6 WLAN 7 D disassembly procedures computer stand 25 guidelines 91 mainboard 48 preparatory steps 23 processor 46 speakers 43 tools 23 display display by model 1 E environmental requirements 2 Ethernet port location 4 specifications 6 Exit menu 22 expansion slots specifications 1 exploded view 92 F Field Replaceable Unit see FRU list 91 FRU l...

Page 132: ... see Return Merchandise Authorization 91 RTC battery BIOS error 9 S security features 1 Security menu 19 speakers location 3 remove 43 specifications audio 7 Ethernet controller 6 hard disk drive 6 memory 5 optical disc drive 6 power supply unit 7 processor 5 system chipsets 5 webcam 7 WLAN controller 7 supervisor password 19 system architecture 85 system chipsets 5 system date 12 system passwords...

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