Acer Veriton 5500 User Manual Download Page 90 | Manualshive

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This chapter instructs you on how to deal with
common system problems.  Read it before
calling a technician if a problem occurs.
Solutions to more serious problems require
opening up the computer. Do  not attempt to
open the computer by yourself.  Contact your
dealer or an  authorized service center  for
assistance.
                          key link: www.acersupport.com.

VT5500series_EN.book Page 80 Tuesday, April 9, 2002 4:29 PM

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Summary of Contents for Veriton 5500

Page 1: ...Veriton 5500 series Veriton 5500 Veriton 5500G User s guide VT5500series_EN book Page i Tuesday April 9 2002 4 29 PM ...

Page 2: ...e concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number _________________________________ Serial Number ______________...

Page 3: ...vice into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shield cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certifie...

Page 4: ... should be operated from the type of power indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into t...

Page 5: ...explode if not handled properly Do not disassemble or dispose of them in fire Keep them away from children and dispose of used batteries promptly 14 Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SVT rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters ...

Page 6: ...ted viewing uses only unless otherwise authorized by Macrovision Corporation Reverse engineering or disassembly is prohibited Year 2000 compliance statement The Veriton 5500 series computer carries the Hardware NSTL Tested Year 2000 Compliant logo which certifies that this model has been tested by NSTL using the YMark2000 test and has been found to meet NSTL s standards for Year 2000 hardware comp...

Page 7: ...nce 5 Accessing the user s guide 6 2 System tour 7 Features 9 Performance 9 Multimedia 9 Connectivity 9 Front panel 11 Rear panel 13 Keyboard 15 Function keys 16 Lock keys 16 Windows keys 17 Cursor keys 17 Palm rest 17 Volume control Mute knob 18 Multimedia keys 18 Internet Suspend keys 19 Programmable keys 19 Mouse 20 Disk drives 21 3 5 inch floppy drive 21 CD ROM DVD ROM CD RW drive 22 Hard disk...

Page 8: ... multimedia devices 41 Connecting USB devices 44 4 Upgrading your computer 47 Installation precautions 49 ESD precautions 49 Preinstallation instructions 49 Post installation instructions 50 Opening your computer 51 To remove the computer cover 51 To replace the computer cover 52 Internal components 53 System boards 54 Mainboard layout 54 Audio board 59 Upgrading your computer 60 Installing additi...

Page 9: ...ix Reinstalling programs 78 Recovering your system 78 6 Frequently asked questions 79 FAQs 81 Index 85 VT5500series_EN book Page ix Tuesday April 9 2002 4 29 PM ...

Page 10: ...x VT5500series_EN book Page x Tuesday April 9 2002 4 29 PM ...

Page 11: ...1 First things first VT5500series_EN book Page 1 Tuesday April 9 2002 4 29 PM ...

Page 12: ...This chapter describes the contents of your computer package and also provides important tips on how to take care of your computer VT5500series_EN book Page 2 Tuesday April 9 2002 4 29 PM ...

Page 13: ...ve the contents If any of the following items are missing or damaged contact your dealer immediately Veriton 5500 series computer Items contained in the accessory box PS 2 or USB keyboard PS 2 or USB mouse User s guide and installation poster Other user documentation and third party software VT5500series_EN book Page 3 Tuesday April 9 2002 4 29 PM ...

Page 14: ...the power cord and any cables away from personal traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere rating of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Check the ...

Page 15: ... If you dropped and damaged the computer If liquid has been spilled into the computer If the computer is not operating normally If a computer problem persists even after you have checked and done the troubleshooting tips discussed in the Frequently asked questions section on page 81 If your problem is not listed in the Frequently asked questions section on page 81 If you want to replace or upgrade...

Page 16: ...dows XP 1 On the Windows XP taskbar click on the Start button then select Help and Support Center 2 On the Help and Support Center home page double click the Veriton 5500 series Online icon To access the user s guide for Windows 2000 1 Double click on the Veriton 5500 series Online icon on your Windows desktop VT5500series_EN book Page 6 Tuesday April 9 2002 4 29 PM ...

Page 17: ...2 System tour VT5500series_EN book Page 7 Tuesday April 9 2002 4 29 PM ...

Page 18: ...This chapter discusses the features and components of your computer VT5500series_EN book Page 8 Tuesday April 9 2002 4 29 PM ...

Page 19: ...ve CD ROM DVD ROM or CD RW drive High capacity Enhanced IDE hard disk Supports USB 2 0 high performance peripherals Multimedia 128 bit graphics accelerator installed in the AGP Pro card slot 3 D quality audio system via onboard audio controller Audio in Line in Audio out Line out Headphone out and Microphone in interfaces Note The system has two microphone in jacks front and rear However you can n...

Page 20: ...port Six Universal Serial Bus USB ports two on the front and four on the rear panel High speed fax data PCI modem optional 10Base T 100Base TX network support with remote wake up function VT5500series_EN book Page 10 Tuesday April 9 2002 4 29 PM ...

Page 21: ...y light emitting diode LED 2 System activity indicator 3 Power indicator 4 Power button 5 CD ROM DVD ROM CD RW Headphone Earphone port 6 Floppy drive LED 7 3 5 inch floppy drive 8 Floppy drive eject button 9 CD ROM DVD ROM CD RW tray 10 Stop Eject button VT5500series_EN book Page 11 Tuesday April 9 2002 4 29 PM ...

Page 22: ...stem enables the microphone in jack in front and disables the one at the back 11 CD ROM DVD ROM CD RW emergency eject hole 12 CD ROM DVD ROM CD RW LED 13 Volume control 14 5 25 inch drive bay 15 Headphone Earphone port 16 Front microphone in port see Note 17 USB ports Label Icon Description VT5500series_EN book Page 12 Tuesday April 9 2002 4 29 PM ...

Page 23: ...n Color Description 1 Voltage selector switch 2 Green PS 2 mouse port 3 Power jack for external speakers 4 Teal or Turquoise Serial port 5 Burgundy Parallel Printer port 6 Blue Monitor port 7 White Network port 8 Keyhole VT5500series_EN book Page 13 Tuesday April 9 2002 4 29 PM ...

Page 24: ... page 38 9 Modem line port 10 Expansion slots 11 Telephone port 12 Light blue Audio in Line in jack 13 Lime Audio out Line out jack 14 Pink Microphone in jack 15 Black USB ports 16 Purple PS 2 keyboard port 17 Power cable socket 18 Power supply Label Icon Color Description VT5500series_EN book Page 14 Tuesday April 9 2002 4 29 PM ...

Page 25: ...dows keys and twelve function keys For information on how to connect your USB keyboard please see Connecting peripherals on page 29 No Description 1 Function keys 2 Caps lock 3 Windows logo key 4 Application key 5 Cursor keys 6 Palm rest 7 Num lock key 8 Scroll lock key VT5500series_EN book Page 15 Tuesday April 9 2002 4 29 PM ...

Page 26: ... Lock key Description Caps Lock When activated all alphabetic characters typed appear in uppercase same function as pressing Shift letter Num Lock When activated the keypad is set to numeric mode i e the keys function as a calculator complete with arithmetic operators such as and Scroll Lock When activated the screen moves one line up or down when you press the up arrow or down arrow respectively ...

Page 27: ...es you a comfortable place to rest your hands while typing Key Description Windows logo key Start button Combinations with this key perform special functions such as Windows Tab Activate the next Taskbar button Windows E Explore My Computer Windows F Find Document Windows M Minimize All Shift Windows M Undo Minimize All Windows R Display the Run dialog box Application key Opens the applications co...

Page 28: ...a keys Allow you to conveniently play pause stop step forward or step back a song or movie using your keyboard Icon Key Description Play Pause Press to start playing the audio track or video file Press again to pause Stop Press to stop playing the audio track or video file Forward Press to skip forward to the next track or video file and start playing VT5500series_EN book Page 18 Tuesday April 9 2...

Page 29: ...ndows Media Player If you want to configure the settings of each key right click on the Magic Keyboard icon located on the desktop Backward Press to skip backward to the previous track or video file and start playing Icon Key Description Email Launches your email application Web browser Launches your current default browser Suspend Press this button to put system to sleep Icon Key Description VT55...

Page 30: ...ling capability By simply moving the wheel with your index finger you can quickly move through multiple pages lines or windows The wheel may also function as a third button allowing you to quickly click or double click an icon or a selected item For information on how to connect your mouse see Connecting peripherals on page 29 USB Mouse PS 2 Mouse For information on how to clean your mouse see To ...

Page 31: ...s of heat Avoid removing a diskette from the floppy drive when the drive activity indicator is on Write protect your diskettes to prevent accidental erasure To do this slide the write protect tab to the write protect position When you put a label on a 3 5 inch diskette make sure that the label is properly attached flat on the surface and within the labeling area area with a slight surface depressi...

Page 32: ...ghtweight and easy to carry around However they are more delicate than diskettes and must be handled with extra care Here are some tips on how to take care of your CDs and DVDs Keep your discs in a disk case when not in use to avoid scratches or other damage Any kind of dirt or damage can affect the data on the disc impair the disc lens reader on the CD ROM DVD ROM CD RW drive or stop the computer...

Page 33: ... the disc tray slides open place the CD or DVD gently on the tray Make sure that the label or title side of the disc is facing upward When holding a disc hold it by the edges to avoid leaving smudges or fingerprints 3 Gently press the Stop Eject button again to close the tray VT5500series_EN book Page 23 Tuesday April 9 2002 4 29 PM ...

Page 34: ...mputer is preinstalled with a high capacity Enhanced IDE E IDE hard disk Refer to Replacing the hard disk on page 62 for instructions on how to upgrade or replace your hard disk VT5500series_EN book Page 24 Tuesday April 9 2002 4 29 PM ...

Page 35: ...3 Setting up your computer VT5500series_EN book Page 25 Tuesday April 9 2002 4 29 PM ...

Page 36: ...This chapter contains step by step instructions on how to set up your computer and connect additional peripherals VT5500series_EN book Page 26 Tuesday April 9 2002 4 29 PM ...

Page 37: ...are using your computer Adjust your chair height in such a way that you can sit on it with your thighs parallel to the floor and your feet resting flat on the floor Rest your body on the chair back Your torso works harder to maintain balance if you do not rest your body on the chair back Positioning your computer Take note of the following when selecting a location for your computer Do not put you...

Page 38: ...nder the keyboard Keep your lower arms parallel to the floor as you type Your upper arms and shoulders should be relaxed Then try typing with a light touch If you feel any shoulder or neck strain stop for a while and check your posture Position your keyboard in front of your monitor Putting your keyboard beside your monitor will make you turn your head while you type which could add tension to you...

Page 39: ...d the power cable Note The peripherals shown in the connections below are for your reference only Actual device models may vary in select countries Connecting your mouse USB mouse Plug your USB mouse cable into any of the USB ports black port located on the front and rear panel of your computer VT5500series_EN book Page 29 Tuesday April 9 2002 4 29 PM ...

Page 40: ... Setting up your computer 30 PS 2 mouse Plug the PS 2 mouse cable into the PS 2 mouse port green port located on the rear panel of your computer VT5500series_EN book Page 30 Tuesday April 9 2002 4 29 PM ...

Page 41: ...31 Serial mouse Plug the serial mouse cable into the serial port teal or turquoise port located on the rear panel of your computer VT5500series_EN book Page 31 Tuesday April 9 2002 4 29 PM ...

Page 42: ...puter 32 Connecting your keyboard USB keyboard Plug your USB keyboard cable into any of the USB ports black port located on the front and rear panel of your computer VT5500series_EN book Page 32 Tuesday April 9 2002 4 29 PM ...

Page 43: ...33 PS 2 keyboard Plug your PS 2 keyboard cable into the PS 2 keyboard port purple port located on the rear panel of your computer VT5500series_EN book Page 33 Tuesday April 9 2002 4 29 PM ...

Page 44: ...nnect a monitor simply plug the CRT monitor cable into the monitor port blue port located on the rear panel of your computer Note Refer to the monitor manual for additonal instructions and information VT5500series_EN book Page 34 Tuesday April 9 2002 4 29 PM ...

Page 45: ... change your computer s voltage setting according to your area s voltage range Set the voltage selector switch to the voltage range applicable to your area a Plug the power cable into the power cable socket located on the rear panel of your computer b Then plug the other end of the power cable into a power outlet VT5500series_EN book Page 35 Tuesday April 9 2002 4 29 PM ...

Page 46: ... 1 Turn on all peripherals connected to your computer such as the monitor printer fax speakers etc 2 On the front panel of your computer press the Power button Important Make sure that the power cable is properly plugged into an electrical outlet If you are using a power strip or an AVR Auto Voltage Regulator make sure that it is plugged in and turned on VT5500series_EN book Page 36 Tuesday April ...

Page 47: ... computer For Windows 2000 1 On the Windows 2000 taskbar click on the Start button highlight Shut Down select Shut down from the drop down window then click on OK 2 Turn off all peripherals connected to your computer If you cannot shut down your computer normally press the power button for at least four seconds Quickly pressing the button may put the computer in Suspend mode only VT5500series_EN b...

Page 48: ... of your computer Note The printer shown below is for your reference only Actual device model may vary in select countries Note If you are using a serial printer connect the printer cable into either serial port located on the rear panel of your computer In the same manner connect a USB printer by plugging the printer cable into any of the USB ports located on the front and rear panel VT5500series...

Page 49: ...he modem optional Set up your modem connection by plugging the telephone line and modem line into their corresponding ports on the rear panel of your computer VT5500series_EN book Page 39 Tuesday April 9 2002 4 29 PM ...

Page 50: ...Network LAN using a network cable To do so simply plug the network cable into the network port white port located on the rear panel of your computer Note Consult your operating system manual for information on how to configure your network setup VT5500series_EN book Page 40 Tuesday April 9 2002 4 29 PM ...

Page 51: ... selecrt countries Plug the devices in as follows Note For information on how to configure multimedia devices consult the documentation that came with each device microphone connects to the Microphone in port pink port located on the front and rear panel of your computer Note The system has two microphone in jacks front and rear However you can not use both of them at the same time By default your...

Page 52: ... computer Note To adjust the volume of the headphones click the Volume icon located on the taskbar at the bottom of your screen When the volume control pops up drag the Volume control lever to the desired level You can also use the Volume control mute knob on the keyboard VT5500series_EN book Page 42 Tuesday April 9 2002 4 29 PM ...

Page 53: ...jack lime jack and Speaker power jack located on the rear panel of your computer audio line in device connects to the Audio in Line in jack light blue jack located on the rear panel of your computer VT5500series_EN book Page 43 Tuesday April 9 2002 4 29 PM ...

Page 54: ... the front and another four on the rear panel These ports support USB 2 0 high performance external devices such as webcams and digital still cameras They also allow you to connect additional USB devices to your computer without using up its system resources To connect a USB device simply plug the device cable into any of the USB ports black port Note The USB devices shown below are for your refer...

Page 55: ...45 Note Some USB devices have a built in USB port which allows you to connect or daisy chain more USB devices VT5500series_EN book Page 45 Tuesday April 9 2002 4 29 PM ...

Page 56: ...3 Setting up your computer 46 VT5500series_EN book Page 46 Tuesday April 9 2002 4 29 PM ...

Page 57: ...4 Upgrading your computer VT5500series_EN book Page 47 Tuesday April 9 2002 4 29 PM ...

Page 58: ...tains instructions on how to upgrade your computer and basic information about your system boards that you will find helpful when performing the upgrade process VT5500series_EN book Page 48 Tuesday April 9 2002 4 29 PM ...

Page 59: ... throughout any procedure requiring ESD protection Preinstallation instructions Always observe the following before you install any component 1 Turn off your computer and all the peripherals connected to it before opening it Then unplug all cables from the power outlets 2 Open your computer according to the instructions on page 51 3 Follow the ESD precautions described above when handling a comput...

Page 60: ...to it that all components are installed according to the step by step instructions in their respective sections 2 Replace any expansion board s or peripheral s that you removed earlier 3 Replace the computer cover 4 Connect the necessary cables and turn on your computer VT5500series_EN book Page 50 Tuesday April 9 2002 4 29 PM ...

Page 61: ...ll additional components See the following section for instructions To remove the computer cover 1 Turn off your computer and unplug all cables 2 Place your computer on a flat steady surface 3 Turn the thumbscrews counterclockwise with your fingers to release the cover 1 2 Hold the cover with both hands Slide it back about an inch 3 and then gently lift it upward to detach it 4 VT5500series_EN boo...

Page 62: ...place the computer cover 1 Align the cover to the housing frame 1 and then push it in to slide it back into place 2 Secure the cover with the thumbscrews you removed earlier 3 4 VT5500series_EN book Page 52 Tuesday April 9 2002 4 29 PM ...

Page 63: ...mainboard model shown in the figure above may not be exactly the same with the one found in your computer No Component 1 Expansion slots 2 Mainboard 3 Metal brackets hard disk drive frame 4 Power supply 5 Hard disk frame 6 CD ROM DVD ROM CD RW drive frame VT5500series_EN book Page 53 Tuesday April 9 2002 4 29 PM ...

Page 64: ...Mainboard layout The mainboard becomes accessible once you open your computer Refer to the section below for the corresponding mainboard layout of your Veriton 5500 series computer model VT5500series_EN book Page 54 Tuesday April 9 2002 4 29 PM ...

Page 65: ...55 Veriton 5500 mainboard layout VT5500series_EN book Page 55 Tuesday April 9 2002 4 29 PM ...

Page 66: ...4 Upgrading your computer 56 Veriton 5500G mainboard layout VT5500series_EN book Page 56 Tuesday April 9 2002 4 29 PM ...

Page 67: ...work upper and USB lower ports CN11 Power connector 12V power CN12 IDE 2 connector CN13 IDE 1 connector CN14 Line out top line in middle and rear microphone in bottom ports CN16 Audio FPIO connector CN17 CD in connector CN18 Front USB 2 0 connector CN19 LAN active LED connector CN20 HDD LED connector CN21 Power button CN22 Intrusion connector CN23 Serial IRQ connector VT5500series_EN book Page 57 ...

Page 68: ...nnector DIMM 1 DIMM 2 DIMM sockets 1 2 FN1 3 pin CPU fan connector FN2 3 pin system fan connector JP2 1 2 Clear CMOS 2 3 Normal SL1 to SL3 PCI slots 1 to 3 SLT1 for Veriton 5500G AGP slot see note U3 SMSC chipset U8 CPU socket U14 Intel 845 chipset U21 Intel ICH4 chipset U24 BIOS chipset Label Component BT1 Battery Label Component VT5500series_EN book Page 58 Tuesday April 9 2002 4 29 PM ...

Page 69: ...efault your system enables the microphone in jack in front and disables the one at the back Label Description CN1 USB 1 1 connector CN2 and CN3 USB ports CN4 Standard Audio connector connects to the CN16 of the mainboard CN5 USB connector connects to the CN3 connector of the mainboard JK1 Microphone in jack front see note JK2 Audio out port JP1 Audio connector VT5500series_EN book Page 59 Tuesday ...

Page 70: ...Double Data Rate DDR Synchronous Dynamic Random Access Memory SDRAM type DIMMs You may install 128 MB 256 MB 512 MB or 1 GB DIMMs for a maximum memory capacity of 2 GB Note To capitalize on the system memory capacity mentioned above you must use 1 GB memory modules which are not yet available in the market The biggest capacity currently available is 512 MB which allows a maximum of 1GB The DDR DIM...

Page 71: ...he holding clips on both sides of the DDR DIMM socket outward to release the DDR DIMM 1 2 Gently pull the DDR DIMM out of the socket 3 To install a DDR DIMM 1 Locate the DDR DIMM socket on the mainboard VT5500series_EN book Page 61 Tuesday April 9 2002 4 29 PM ...

Page 72: ...ctly Turn the DDR DIMM around and try to insert it again To reconfigure your computer Your computer automatically detects the amount of additional memory installed Run the BIOS Setup utility to view the new value for total system memory and make a note of it Replacing the hard disk Follow these steps to replace your computer s hard disk 1 Remove the computer cover 2 Remove the screw that secures t...

Page 73: ...63 3 Lift up the metal bracket and pull it out 1 2 4 Detach all cables connected to the hard disk VT5500series_EN book Page 63 Tuesday April 9 2002 4 29 PM ...

Page 74: ...Set the screws aside 6 Insert the new hard disk into the frame and secure it with four screws 7 Reattach all cables to the new hard disk Note Make sure that the other ends of the disk cables are securely connected to their corresponding connectors on the mainboard VT5500series_EN book Page 64 Tuesday April 9 2002 4 29 PM ...

Page 75: ...puter cover Installing an expansion card To install an expansion card 1 Remove the computer cover 2 Locate an empty PCI slot on the mainboard 3 Remove the screw that holds the bracket to the computer Save the screw VT5500series_EN book Page 65 Tuesday April 9 2002 4 29 PM ...

Page 76: ...ng opposite the selected empty slot 5 Remove the expansion card from its protective packaging 6 Align the card in the empty bracket and then insert it into the slot Make sure that the card is properly seated VT5500series_EN book Page 66 Tuesday April 9 2002 4 29 PM ...

Page 77: ...uter with a screw you removed earlier 8 Replace the computer cover When you turn on the computer BIOS automatically detects and assigns resources to the newly installed devices VT5500series_EN book Page 67 Tuesday April 9 2002 4 29 PM ...

Page 78: ...4 Upgrading your computer 68 VT5500series_EN book Page 68 Tuesday April 9 2002 4 29 PM ...

Page 79: ...5 System utilities VT5500series_EN book Page 69 Tuesday April 9 2002 4 29 PM ...

Page 80: ...This chapter describes the applications that came with your computer VT5500series_EN book Page 70 Tuesday April 9 2002 4 29 PM ...

Page 81: ...AntiVirus NTI CD Maker PowerDVD BIOS utility All of the applications that came with your computer are very easy to use However if you need more help and information you may refer to the online help documentation provided in each software application VT5500series_EN book Page 71 Tuesday April 9 2002 4 29 PM ...

Page 82: ...road range of hardware and software and it will look exactly as you intended with layout fonts links and images intact To run Acrobat Reader 1 On the Windows taskbar click on the Start button highlight Programs and select Acrobat Reader 2 Select Acrobat Reader application to run the program For more information about Acrobat Reader you may refer to Acrobat Reader Help menu VT5500series_EN book Pag...

Page 83: ...tallation CD into the CD or DVD drive Caution Make sure that the LDCM installation CD is properly inserted into the CD or DVD drive Improper insertion may damage both the CD or DVD drive Refer to page 23 for instructions on how to inset a CD into your computer s CD or DVD drive 2 Follow all onscreen instructions until you finish installation For more information on how to use the LDCM you may refe...

Page 84: ...etection and repair facilities To install Norton AntiVirus 1 Double click the Norton AntiVirus icon on your Windows desktop 2 Follow all onscreen instructions until you finish installation Note After you finish installing the Norton AntiVirus software delete the Norton AntiVirus installer icon from your Windows desktop For more information about Norton AntiVirus you may refer to the Norton AntiVir...

Page 85: ...os to CD RW discs To run NTI CD Maker 1 On the Windows taskbar click on the Start button highlight Programs and select NTI CD Maker 2 Select NTI CD Maker application to run the program For more information on how to use the NTI CD Maker you may refer to the NTl CD Maker Help menu VT5500series_EN book Page 75 Tuesday April 9 2002 4 29 PM ...

Page 86: ...tion and advanced features such as multi angle switching multi language and multi subtitle selection and parental control It also has the i Power Internet Enabling feature which links to online DVD resources via the Power DVD Desktop Portal Page To run PowerDVD 1 On the Windows taskbar click on the Start button highlight Programs and select PowerDVD 2 Select PowerDVD application to run the program...

Page 87: ...no need to run this utility However if you encounter configuration problems and get the Run Setup message you will need to run this utility Note Before you run BIOS make sure that you have saved all open files The computer reboots immediately after you exit Setup To run the BIOS utility press the Del key on your keyboard during computer boot up VT5500series_EN book Page 77 Tuesday April 9 2002 4 2...

Page 88: ...sert the System CD into the CD or DVD drive 2 Reboot the system 3 Follow all onscreen instructions 4 Remove the System CD and insert the Recovery CD into the CD or DVD drive 5 After the operating system has been copied to your hard disk remove the Recovery CD and insert the System CD into the CD or DVD drive 6 Follow all onscreen instructions until you finish the installation Caution Using the Rec...

Page 89: ...6 Frequently asked questions VT5500series_EN book Page 79 Tuesday April 9 2002 4 29 PM ...

Page 90: ...echnician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance key link www acersupport com VT5500series_EN book Page 80 Tuesday April 9 2002 4 29 PM ...

Page 91: ...ltage If you are using a power strip or AVR make sure that it is plugged in and turned on If the indicator is lit check the following Is a nonbootable nonsystem diskette in the floppy drive If yes remove or replace it with a system diskette and press Ctrl Alt Del to restart your computer The operating system files may be damaged or missing Insert the startup disk you created during Windows setup i...

Page 92: ... For additional information concerning the printer refer to the printer s documentation Q No sound comes out from the computer A Check the following The volume may be muted Under Windows look for the volume control icon on the taskbar If it is crossed out click on the icon and deselect the Mute option You could also press the volume control mute knob on your USB keyboard to toggle from mute to sou...

Page 93: ...re may be a problem with the drive Contact your dealer or technical support center for assistance Q System cannot write data onto the diskette hard disk or CD R CD RW A Check the following Make sure the diskette or hard disk is not write protected See Disk drives on page 21 Make sure that you are using the correct type of disc or diskette See Disk drives on page 21 Check if the diskette is formatt...

Page 94: ...6 Frequently asked questions 84 VT5500series_EN book Page 84 Tuesday April 9 2002 4 29 PM ...

Page 95: ...82 no sound 82 printer not working 82 system cannot read disk 82 system cannot write to disk 83 front panel 11 I internal components 53 internet suspend key email 19 suspend 19 web browser 19 K keyboard 15 application key 17 caps lock 15 cursor keys 15 function keys 15 internet suspend keys 16 multimedia keys 16 num lock key 15 palm rest 15 programmable keys 16 scroll lock key 15 volume control mu...

Page 96: ... technical assistance 5 troubleshooting 81 turning off computer 37 software shutdown 37 suspend mode 37 turning on computer 36 U upgrade add memory 60 install DDR DIMM 61 reconfigure computer 62 computer 54 60 install an expansion card 65 installation precautions post installation 50 replace components 54 memory 60 USB devices 44 user s guide 6 VT5500series_EN book Page 86 Tuesday April 9 2002 4 2...

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