Acer TravelMate MS2154W User Manual Download Page 56 | Manualshive

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Acer TravelMate MS2154W User Manual Download Page 56

3 Troubleshooting my computer

48

English

The printer does not work.

Check the following:

•

Make sure that the printer is connected to a power outlet and that
it is turned on.

•

Depending on your connection (USB or parallel), make sure that
the printer cable is connected securely to the appropriate port on
your computer and the corresponding port on the printer.

•

During POST, press F2 to access the BIOS Utility and verify that the
parallel port is enabled if you use a parallel printer.

I want to set up my location to use the internal modem.

To properly use your communications software, you need to set up
your location:

1

Click on Start, Control Panel.

2

Double-click on Phone and Modem Options.

3

Click on the Dialing Rules tab and begin setting up your location.

Refer to Windows Help and Support.

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Summary of Contents for TravelMate MS2154W

Page 1: ...TravelMate 2100 2600 Series User s Guide ...

Page 2: ...concerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopy recording or otherwise without the prior written permission of Acer Incorporated Model Number __________________________________ Serial Number _______________...

Page 3: ...can help you be more productive This guide provides clear and concise information about the computer so read it thoroughly If you ever need to print out a copy this User s guide is also available in Portable Document Format PDF Follow these steps 1 Click on Start All Programs AcerSystem 2 Click on AcerSystem User s guide Note Viewing the file requires Adobe Acrobat Reader installed If Adobe Acroba...

Page 4: ...play cover or by pressing the sleep hot key Fn F4 See Power management on page 23 Note If you cannot power off the computer normally press and hold the power switch for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care...

Page 5: ...plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should not exceed the fuse rating Taking care of your battery pack Here are some ways to take care of your battery pack Use only batteries of the same kind as replacements Turn the power off before removing or replacing batte...

Page 6: ... of the following occurs The computer has been dropped or the body has been damaged Liquid has been spilled into the product The computer does not operate normally Please refer to Troubleshooting my computer on page 43 ...

Page 7: ...eys 12 Embedded numeric keypad 13 Windows keys 14 Hot keys 15 The Euro symbol 17 Launch keys 18 Touchpad 19 Touchpad basics 19 Storage 21 Hard disk 21 Optical drive 21 Audio 23 Power management 23 Moving around with your TravelMate 24 Disconnecting from the desktop 24 Moving around 24 Taking the computer home 25 Traveling with the computer 27 Traveling internationally with the computer 27 Securing...

Page 8: ...Utility 40 D to D Recovery Disc to Disc 41 Multilingual operating system installation 41 Restore without a Recovery CD 41 Setup password and exit 42 3 Troubleshooting my computer 43 Frequently asked questions 45 Requesting service 49 International Traveler s Warranty ITW 49 Before you call 49 Appendix A Specifications 51 Appendix B Regulation safety notices 57 Index 71 ...

Page 9: ...1 Getting to know your TravelMate ...

Page 10: ...ter combines high performance versatility power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new power computing partner ...

Page 11: ...r setting up your computer as illustrated in the Just for starters poster let us show you around your new TravelMate computer Front view Item Description 1 Display screen Also called Liquid Crystal Display LCD displays computer output ...

Page 12: ...h keys on page 18 for more details 5 Palmrest Comfortable support area for your hands when you use the computer 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Touchpad Touch sensitive pointing device which functions like a computer mouse 8 Keyboard Inputs data into your computer 9 V...

Page 13: ... CDs or DVDs depending on the optical drive type 4 Infrared port Interfaces with infrared devices e g infrared printer IR aware computer 5 LED indicator Lights up when the optical drive is active 6 Eject button Ejects the optical drive tray from the drive 7 Emergency eject hole Ejects the optical drive tray when the computer is turned off See page 46 for more details 8 Speaker Delivers stereo audi...

Page 14: ...e 6 English Right view Item Description 1 Speaker Delivers stereo audio output 2 Security keylock Connects to a Kensington compatible computer security lock 3 Ventilation slots Enable the computer to stay cool even after prolonged use ...

Page 15: ...mputer to stay cool even after prolonged use 4 External display port Connects to a display device e g external monitor LCD projector and displays up to 16M colors at 1024x768 resolution 5 Four USB 2 0 ports Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 6 Network jack Connects to an Ethernet 10 100 based network 7 Modem jack Connects to a phone line ...

Page 16: ...es e g speakers headphones 9 Line in Mic in jack Accepts audio line in devices e g audio CD player stereo walkman Item Description 1 Battery bay Houses the computer s battery pack 2 Battery release latch Unlatches the battery to remove the battery pack 3 Memory compartment Houses the computer s main memory Item Description ...

Page 17: ...CPI power management system Display The 15 4 WXGA 1280x800 resolution TFT LCD panel providing a large viewing area for maximum efficiency and ease of use ATI MOBILITY RADEON 9000 IGP chipset shared with 64 MB of system memory as video RAM 3D graphics support Simultaneous LCD and CRT display support Automatic LCD dim feature that automatically deciding the best settings for your display and conserv...

Page 18: ...ts InviLink 802 11b g Wireless LAN manufacturing option Bluetooth manufacturing option Human centric design and ergonomics Rugged yet extremely portable design Stylish appearance Full size keyboard with four programmable launch keys Comfortable palm rest area with well positioned touchpad Expansion One Tpye III or two Type II CardBus PC Card slots Upgradeable memory modules ...

Page 19: ...bility is enabled Power Lights when the computer is on Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode Media activity Lights when the hard disk or optical drive is active Battery charge Lights when the battery is being charged Caps Lock Lights when Caps Lock is activated Num Lock Lights when Num Lock is activated ...

Page 20: ...s on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or d...

Page 21: ...the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal mann...

Page 22: ...nches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box M Minimizes all windows Shift M Undoes the minimize all windows M action R Opens the Run dialog box Application key This key has the same effect as clicking the right mouse but...

Page 23: ...ress and hold the Fn key before pressing the other key in the hot key combination Hot Key Icon Function Description Fn F1 Hot key help Displays help on hot keys Fn F2 Setup Launches the Notebook Manager Fn F3 Power Management Scheme toggle Switches the power management scheme used by the computer function available if supported by operating system Fn F4 Sleep Puts the computer in Sleep mode ...

Page 24: ... Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volume Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Pg Up Home Functions as the Home key Fn Pg Dn End Functions as the End key Alt...

Page 25: ...on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on OK To type the Euro symbol 1 Locate the Euro symbol on your keyboard 2 Open ...

Page 26: ... buttons cannot be set by the user To set the other four launch keys run the Acer Launch Manager Caution It is important that Bluetooth and Wireless LAN are turned off before boarding an airplane Description Default Application 1 Mail Email application 2 Web browser Internet browser application 3 P1 User programmable 4 P2 User programmable 5 Bluetooth optional Bluetooth communications 6 Wireless o...

Page 27: ...disable the touchpad Touchpad basics The following items teach you how to use the touchpad Move your finger across the touchpad to move the cursor Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results Use the 4 way scroll...

Page 28: ...he touchpad s responsiveness Function Left Button Right Button Center Button Tap Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button then hold finger to the touchpad on the second tap and drag the curso...

Page 29: ...plications are stored Optical drive Your computer comes equipped with an optical drive which may be one of the following DVD ROM DVD CD RW Combo DVD Dual DVD Super Multi Ejecting the DVD tray To eject the DVD tray when the computer is turned on press the drive eject button then pull out the tray When the power is off you can eject the drive tray using the emergency eject hole See page 46 ...

Page 30: ...can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set Refer to the table later in this section for DVD movie region code information 2 The DVD movie will automatically play after a few seconds Note To change the region code insert a...

Page 31: ...y refers to any activity involving one or more of the following devices keyboard mouse hard disk peripherals connected to the serial and parallel ports and video memory If no activity is detected for a period of time called an inactivity timeout the computer stops some or all of these devices in order to conserve energy This computer employs a power management scheme that supports Advanced Configu...

Page 32: ...er 7 Disconnect the keyboard pointing device printer external monitor and other external devices 8 Disconnect the Kensington lock if you are using one to secure the computer Moving around when you are just moving within short distances for example from your office desk to a meeting room Preparing the computer Before moving the computer close and latch the display cover to place it in Sleep mode Yo...

Page 33: ...e computer What to bring to long meetings If your meeting lasts longer than two hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your computer in the meeting room If the meeting room does not have an electrical outlet reduce the drain on the battery by putting the computer in Sleep mode Press Fn F4 or close the display cover whenever you are no...

Page 34: ...nk of the car to avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 18 F 10 C allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an ...

Page 35: ...items with you AC adapter Spare fully charged battery pack s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the computer inspected by hand Airport security X ray machines ...

Page 36: ...anty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage and the AC adapter power cord specifications are compatible If not purchase a power cord that is compatible with the local AC voltage Do not use converter ki...

Page 37: ...and turn the key to secure the lock Some keyless models are also available Setting a password Passwords protect your computer from unauthorized access When set no one can access the computer without entering the correct password There are three types of passwords you can set 1 Supervisor Password secures your computer against unauthorized entry to and use of the BIOS Utility 2 User Password secure...

Page 38: ...1 Getting to know your TravelMate 30 English ...

Page 39: ...2 Customizing my computer ...

Page 40: ... basics of your TravelMate computer let s get acquainted with the advanced features of your computer In this chapter you will learn how to add options upgrade components for better performance and customize your computer ...

Page 41: ...uter as you would with a desktop PC Modem Your computer has a built in V 92 56Kbps AC 97 Link modem Warning This modem port is not compatible with digital phone lines Plugging this modem into a digital phone line will damage the modem To use the modem connect a phone cable from the modem jack to a phone line jack See your communications manual for instructions to start the program ...

Page 42: ...t an Ethernet cable from the network jack to an network jack or hub Consult your network administrator for details Universal Serial Bus The Universal Serial Bus USB 2 0 port is a high speed serial bus which allows you to connect and daisy chain USB peripherals without taking up precious system resources Your computer has four ports available ...

Page 43: ...them PC Cards formerly PCMCIA are add on cards for portable computers giving you expansion possibilities long afforded by desktop PCs CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits Note Refer to your card manual for details on how to install and use the card and its functions Inserting a PC Card Insert the card into the lower slot and make the proper connec...

Page 44: ...ecting a PC Card 1 Exit the application using the card 2 Left click on the Safely Remove Hardware icon on the taskbar and click on the PC Card item Click OK to confirm 3 Press the slot eject button 1 to pop out the eject button then press it again to eject the card 2 ...

Page 45: ...ntact your authorized dealer if you decide to perform a key component upgrade Memory upgrade Memory is expandable to 2 GB employing DDR 266 333 256MB 512MB 1GB SDRAM modules The computer supports shadow RAM There are two memory slots on your computer one of which is occupied by standard memory You can upgrade memory by installing a memory module into the available slot or replacing the standard me...

Page 46: ...pack Then turn the computer over to access its base 2 Remove the screw from the memory cover 1 then lift up and remove the memory cover 2 3 Insert the memory module diagonally into the slot 1 then gently press it down until it clicks into place 2 4 Replace the memory cover and secure it with the screw The computer automatically detects and reconfigures the total memory size ...

Page 47: ...llows you to set passwords the startup sequence of the drives and power management settings It also shows current hardware configurations To start the Notebook Manager press Fn F2 or follow these steps 1 Click on Start All Programs then Notebook Manager 2 Select the Notebook Manager application to run the program Click on Help and Support for more information ...

Page 48: ...Manager by clicking on Start All Programs and then Launch Manager to start the application BIOS Utility The BIOS Utility is a hardware configuration program built into your computer s Basic Input Output System BIOS Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run it To activate the...

Page 49: ...and language you choose Restore without a Recovery CD This recovery process helps you restore the C drive with the original software content that is installed when you purchase your notebook Follow the steps below to rebuild your C drive Your C drive will be reformatted and all data will be erased It is important to back up all data files before you use this option Before performing a restore oper...

Page 50: ... to setup password or press F5 to exit the system recovery process when Acer Self Configuration Preload window appears If F3 is pressed the next screen shows Please enter new password enter one to eight alphanumeric characters You will be asked to reenter your password for confirmation before continuing The screen will display Password has been created Press any key to reboot hit any key to reboot...

Page 51: ...3 Troubleshooting my computer ...

Page 52: ... system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your dealer or an authorized service center for assistance ...

Page 53: ...the battery pack Make sure that the AC adapter is plugged in properly to the computer and to the power outlet If it is lit check the following If the Sleep indicator is lit the computer is in Sleep mode Press any key or tap on the touchpad to resume Nothing appears on the screen The computer s power management system automatically blanks the screen to save power Press any key to turn the display b...

Page 54: ...ing The volume may be muted In Windows look at the volume control speaker icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The speakers may be turned off Press Fn F8 to turn the speakers on this hot key also turns the speakers off The volume level may be too low In Windows look at the volume control icon on the taskbar If headphones earphones or external spea...

Page 55: ...e cleaning kit Follow the instructions included with the kit The keyboard does not respond Try attaching an external keyboard to the USB connector on the computer s rear If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose The infrared port does not work Check the following Make sure that the infrared ports of the two devices are facing each o...

Page 56: ...rt on your computer and the corresponding port on the printer During POST press F2 to access the BIOS Utility and verify that the parallel port is enabled if you use a parallel printer I want to set up my location to use the internal modem To properly use your communications software you need to set up your location 1 Click on Start Control Panel 2 Double click on Phone and Modem Options 3 Click o...

Page 57: ...ot have an Acer authorized ITW service site you can still get in contact with our offices worldwide Please consult http www acersupport com Before you call Please have the following information available when you call Acer for online service and please be at your computer when you call With your support we can reduce the amount of time a call takes and help solve your problems efficiently If there...

Page 58: ...3 Troubleshooting my computer 50 English ...

Page 59: ...Appendix A Specifications ...

Page 60: ...This appendix lists the general specifications of your computer ...

Page 61: ...80x800 WXGA resolution ATI MOBILITY RADEON 9000 IGP chipset shared with 64 MB of system memory as video RAM Simultaneous LCD and CRT display support DualView support Automatic LCD dim feature that automatically deciding the best settings for your display and conserves power Connectivity Integrated 10 100 Mbps Fast Ethernet connection Built in 56Kbps fax data modem Four Universal Serial Bus USB 2 0...

Page 62: ... One RJ 45 network jack Ethernet 10 100 Base T One DC in jack AC adapter One parallel port ECP EPP compliant One external monitor port One line out jack 3 5mm minijack One line in jack 3 5mm minijack One Infrared FIR port Four USB 2 0 ports Weight and dimensions 15 4 display model 3 6 kg 7 9 lbs 361 W x 292 5 D x 47 3 H mm Environment Temperature Operating 5 C 35 C Non operating 20 C 65 C Humidity...

Page 63: ...Microsoft Windows XP Home Pro ACPI 1 0b support DMI 2 0 compliant Power 8 cell Li ion battery pack 135W AC adapter 19V Options 256MB 512MB 1GB memory upgrade module Additional 135W AC adapter Addition Li ion battery pack ...

Page 64: ...Appendix A Specifications 56 English ...

Page 65: ...Appendix B Regulation safety notices ...

Page 66: ...This appendix lists the general notices for your computer ...

Page 67: ...his device does cause harmful interference to radio or television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to...

Page 68: ...003 du Canada Declaration of Conformity for EU countries Hereby Acer declares that this TravelMate series is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Please visit www acer com about certificates nb for complete documents Modem notices Notice for USA This equipment complies with Part 68 of the FCC rules Located on the bottom side of the mode...

Page 69: ... PSTN However due to differences between the individual PSTNs provided in different countries the approval does not of itself give an unconditional assurance of successful operation on every PSTN termination point In the event of problems you should contact your equipment supplier in the first instance List of Applicable Countries EU member states as of April 2003 are Belgium Denmark Germany Greec...

Page 70: ...meters required for compliance with Telecom s Telepermit requirements are dependent on the equipment PC associated with this device The associated equipment shall be set to operate within the following limits for compliance with Telecom s Specifications a There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation and b The equi...

Page 71: ...here is no guarantee that Telecom lines will always continue to support pulse dialing 4 Use of pulse dialing when this equipment is connected to the same line as other equipment may give rise to bell tinkle or noise and may also cause a false answer condition Should such problems occur the user should NOT contact the telecom Fault Service 5 This equipment may not provide for the effective hand ove...

Page 72: ... label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons will walk on the cord 8 If an extension cord is used with this product make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating ...

Page 73: ...dispose of used batteries promptly 14 Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or its equivalent Maximum length is 15 feet 4 6 meters 15 Always disconnect all telephone lines from the wall outlet before serving or disassembling this equipment ...

Page 74: ...or red dots This has no effect on the recorded image and does not constitute a malfunction Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U S patents and other intellectual property rights owned by Macrovision Corporation and other rights owners Use of this copyright protection technology must be autho...

Page 75: ...99 5 EC Radio Telecommunications Terminal Equipment R TTE Directive Art 3 1a EN 60950 Art 3 1b EN 301 489 1 17 Art 3 2 EN 300 328 2 Note The applicable number varies according to the different Notified Body ID No applied to the wireless module installed in this product These numbers are subject to change without notice List of Applicable Countries EU member states as of May 2004 are Belgium Denmar...

Page 76: ...rference to radio communications Also any tampering of the internal antenna will void the FCC certification and your warranty Canada Low power license exempt radiocommunication devices RSS 210 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 this device must accept any interference including interference that may cause undesir...

Page 77: ...luding interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product Notebook Personal Computer Model Number MS2154W Machine Type TravelMate 2100 TravelMate 2600 SKU Number TravelMate 210xxx TravelMate 260xxx x 0 9 a z or A Z Name of Responsible Party Acer America Corporation Address of Responsible Party 2641 Orchard Parkway S...

Page 78: ... Number TravelMate 210xxx TravelMate 260xxx x 0 9 a z or A Z Is in compliance with the essential requirements and other relevant provisions of the following EC directives Reference No Title 89 336 EEC Electromagnetic Compatibility EMC directive 73 23 EEC Low Voltage Directive LVD 1999 5 EC Radio Telecommunications Terminal Equipment Directive R TTE The product specified above was tested conforming...

Page 79: ...ving around 24 on indicator 11 performance 9 security 29 setting up a home office 26 taking home 25 traveling internationally 27 traveling on local trips 27 troubleshooting 44 turning off iv D display hotkeys 16 troubleshooting 45 46 DVD 22 troubleshooting 47 DVD movies playing 22 E Ethernet 34 Euro 16 17 F FAQ See frequently asked questions frequently asked questions 45 front view 3 H hard disk 2...

Page 80: ...g location for modem use 48 S safety CD or DVD 65 FCC notice 59 general instructions 62 modem notices 60 scroll lock 12 security keylock 29 service when to call vi speakers hotkey 16 troubleshooting 46 specifications 52 Standby mode hotkey 15 status indicator 11 status indicators 11 storage 21 CD DVD or DVD CD RW Combo drive 21 hard disk 21 support information 49 T touchpad 19 hotkey 16 using 19 2...

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