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Acer TravelMate 8200, Service Manual

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Acer TravelMate 8200 Service Manual Download Page 87

Chapter 4

77

Please use the following procedures as a guide for computer problems.

NOTE: 

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or 

modified options may occur errors or invalid responses.

1.

Obtain the detailed fail symptoms as many as possible.

2.

Verify the symptoms by attempting to recreate, running the diagnostic tests or repeating the 
same operation.

Troubleshooting

Chapter 4

Summary of Contents for TravelMate 8200

Page 1: ...TravelMate 8200 Service Guide Service guide files and updates are available on the ACER CSD web For more information please refer to http csd acer com tw ...

Page 2: ...II PRINTED IN TAIWAN ...

Page 3: ...III Revision History Please refer to the table below for the updates of Travelmate 8200 service guide Date Chapter Updates ...

Page 4: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 5: ... sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Incorporated Intel is a registered trademark of Intel Corporation ...

Page 6: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 7: ...will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reason if a part number change is made it will not be noted in the printed...

Page 8: ...ows keys 12 Hotkeys 13 Special keys 14 Indicators 15 Easy launch Buttons 16 Touchpad 17 Touchpad Basics 17 Acer Empowering Technology 18 Acer eDataSecurity Management 19 Acer eLock Management 21 Acer ePerformance Management 22 Acer eRecovery Management 23 Acer eNet Management 24 Acer ePower Management 26 Acer ePresentation Management 28 Acer OrbiCam 29 Acer GraviSense 35 Using Acer GraviSense 35 P...

Page 9: ...the Main Unit 66 Disassembling the LCD Module 72 Disassembling the ODD Module 75 Disassembling the CCD Module 75 Disassembling the HDD Module 76 Chapter 4 System Check Procedures 79 External Diskette Drive Check 79 External CD ROM Drive Check 79 Keyboard or Auxiliary Input Device Check 79 Memory Check 80 Power System Check 80 Check the Power Adaptor 80 Check the Battery Pack 80 Touchpad Check 81 P...

Page 10: ...in Board 100 Part One of Top View 101 Part Two of Top View 101 Part Three of Top View 102 Bottom View 103 Part One of Bottom View 103 Part Tw0 of Bottom View 104 Part Three of Bottom View 104 Chapter 6 Exploded Diagram 107 Parts 108 ...

Page 11: ...and Intel PRO Wireless Network Connection it delivers outstanding mobile performance and low power enhancements that enable a variety of laptop designs Key features are listed as below T 15 4 WSXGA TFT LCD T ATI POWERPLAYTM 5 0 Microsoft DirectX 9 0 and PCI ExpressTM support T DDR2 533 667 memory T Acer New Folio ID and Carbon Fiber AI Pre coating Design T Two spindle solution T Acer New FineTouch...

Page 12: ...us multi window via Acer GridVista support T ATI M56P with 128 256MB of DDR video RAM ATI POWERPLAYTM 5 0 Microsoft DirectX 9 0 and PCI ExpressTM support T Dual ViewTM support T External resolution refresh rate 2048 x 1536 60 66 70 75 85 Hz 1600 x 1200 60 70 85 100 120 Hz 1280 x 1024 60 70 75 85 90 100 120 150 160 200 Hz 1024 x 768 60 70 72 75 85 90 100 120 160 200 Hz 800 x 600 60 70 72 75 85 90 1...

Page 13: ...Type II T 34 mm PCI Express Card slot T SmartCard slot T Five in one card reader SD MMC MS MS Pro xD Picture CardTM T DC in jack for AC adaptor Communication T 56K ITU V 92 modem with PTT approval Wake on Ring ready T Integrated Intel PRO 1000 PM 82573E network connection Intel AMT and Wake on LAN support T Integrated Intel PRO Wireless 3945 ABG network connection dual band tri mode 802 11a b g Wi...

Page 14: ...o and MS Sound compatible T S PDIF Sony Philips Digital Interface support for digital speakers T Dolby support for digital speakers T Acer VVoIP support with echo cancellation Weight T 3 kg 6 6 lbs for 15 4 LCD model Dimensions T 364 W x 271 D x 26 3 38 H mm 14 33 x 10 66 x 1 03 1 49 inches ...

Page 15: ...9 P10 P11 Primary Battery Secod Battery DDR II SODIMM1 P26 CPU ICH7 M Digital Home P37 P3 P4 Azalia Audio Controller Realtek ALC883 BIOS MIC Jack CALISTOGA 945PM 15 4 WSXGA 1466 FCBGA PCMCIA Slot 6 in 1 Cardreader SMSC 2228 Touch Pad Dual Point X TAL24 576MHZ New Card P33 P27 82573E P27 Intel Tekoa GigaLAN X TAL 25M SPI FLASH USB5 PCI Express X 2 TV out CRT DVI Audio 10 100 1G Switch MAX4892 Switc...

Page 16: ...r 4 Camera Captures photos and videos 5 Easy launch buttons Buttons for launching frequently used programs 6 Power button Turns on and turns off the computer 7 Status indicators Light Emitting Diodes LEDs that shows the status of the computer s functions and components 8 Keyboard Serves to key in the data 9 Touchpad Touch sensitive pointing device which functions like a computer mouse 10 Click but...

Page 17: ...lide to enable disable Bluetooth function Lights to indicate the status of Bluetooth communications manufacturing option 10 Wireless communications button indicator Slide to enable disable Wireless function Lights to indicate the status of wireless LAN communications manufacturing option 11 Four pin IEEE 1394 port Connects to IEEE 1394 devices 12 Infrared port Interfaces with infrared devices Icon...

Page 18: ...icator Lights up when the optical disk drive is active 6 N A Optical disk drive eject button Ejects the drive tray from the drive 7 N A Emergency eject hole Ejects the drive tray when the computer is turned off 8 N A 34 mm PCI Express Card Accepts a 34 mm PCI Express Card 9 N A PC Card slot Accepts one Type II PC Card 10 N A PC Card slot eject button Ejects the PC Card from the slot Icon Item Desc...

Page 19: ...ports digital video connections 2 124 pin port Replicator connector Connects to Acer ezDock 3 S video port TV out port Connects to a television or display device with S video input 4 N A Battery Powers the computer 5 Power jack Connects to an AC adapter Icon Item Description Note Icon Item Description Icon Item Description Icon Item Description Icon Item Description Note Icon Item Description Icon...

Page 20: ...ch Releases the optical drive for removal 5 Optical drive bay Houses the computer s optical drive 6 Hard disk bay Houses the computer s hard disk secured by two screws 7 Acer DASP disk Anti Shock Protection Protects the hard disk drive from shocks and bumps 8 Wireless LAN and memory compartments Houses the computer s Wireless LAN and main memory 9 Ventilation slots and cooling fan Keep the compute...

Page 21: ...ey Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Num Lock Fn F11 When Num Lock is on the embedded keyboard is in numeric mode Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively scroll Lock does not work with some applications Lock key Description Fn F11 Fn F12 Desired acc...

Page 22: ...ers on embedded keypad Type the letters in a normal manner Key Icon Description Windows key This key has the same effect as clicking on the Windows Start button It launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens t...

Page 23: ... F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Hot...

Page 24: ...t Gr key then press the Euro symbol on the number five key NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US Dollar Sign 1 Open a text editor or word processor 2 Either directly press the key on the bottom right side of the keyboard or hold Shift and then press the US dollar sign on the number four key...

Page 25: ...s when Num Lock is activated Media activity Glitters when the hard disk or optical drive is active Power Lights when the computer is on Battery Lights when the battery is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication 1 Charging 2 Fully charged Icon Function Description Launch keys on page 10 Icon Item Descrip...

Page 26: ...mail and Internet programs they can be redefined by users To set the web browser mail and programmable buttons run the Acer Launch Manager Easy launch button Default application Acer Empowering Technology user programmable Mail E mail application user programmable Web browser Internet browser user programmable P User programmable Easy launch buttons on page 10 Easy launch buttons on page 10 Acer E...

Page 27: ... up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE Keep your fingers as well as the surface of the touchpad dry and clean The touchpad is sensitive to your finger movements the lighter the touch the better the response Tapping hard will not increase the touchpad s responsiveness Function Left button 1 Right button ...

Page 28: ...rmance by optimizing disk space memory and registry setting T Acer eRecovery Management backs up and recovers data flexibly reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily T Acer eNet Management hooks up to location based networks intelligently T Acer ePower Management extends battery power via versatile usage profiles T Acer ePresentatio...

Page 29: ...ssword is a master password that can decrypt any file on the system The file specific password is assigned when you encrypt each individual file Acer eDataSecurity Management setup wizard will prompt for a supervisor password and default file specific password This file specific password will be used to encrypt files by default or you can choose to enter your own file specific password when encryp...

Page 30: ...20 Chapter 1 ...

Page 31: ...em T Optical drive devices includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only To activate Acer eLock Management a password must be set at first Once set you may apply locks to any of the three kinds of devices The lock s will be set without any reboot necessary and will remain locked after rebooting until unlocked If you do not set a password Acer eLock Manageme...

Page 32: ...erformance of the Acer notebook It provides you with the following options to enhance overall system performance T Memory optimization releases unused memory and checks memory usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of the Windows XP system ...

Page 33: ...r data backup Backup to HDD set recovery point Backup to CD or DVD T Image or data recovery tools Recovery from a hidden partition factory defaults Recovery from the HDD most recent user defined recovery point Recovery from CD or DVD NOTE If the computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image ...

Page 34: ...tomatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs simply by right clicking on the icon in the task bar Acer eNet Management can save network settings for a location to a profile and automatically apply the appropriate profile when you move from one location to another The settings stored include network conne...

Page 35: ...Chapter 1 25 ...

Page 36: ...g functions on or off Wireless LAN Bluetooth CardBus Memory Card Audio and Wired LAN DC mode To suit your usage there are four pre defined profiles Entertainment Presentation Word Processing and Maximum Battery Or you can define up to three of your own profiles Battery status For real time battery life estimates based on current usage refer to the panel on the lower left side of the window You can...

Page 37: ...Chapter 1 27 View information about Acer ePower Management ...

Page 38: ...28 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolution XGA and SVGA ...

Page 39: ...ference technology so that you can transmit the best video quality over an instant messenger service Rotating the Acer Orbicam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the illustrations below For your convenience the camera snaps 45 degrees to match the position of your face in front in back of the LCD panel NOTE Do not rotate the camera clockwise...

Page 40: ...esolution To change the capture resolution click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Setting the camera resolution to 640 x 480 or larger does not change the capture window size Options Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder...

Page 41: ...s or videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo video clip NOTE By default all photos and videos are saved in the My Pictures and My Videos folder Using the Acer OrbiCam...

Page 42: ...Acer VisageON 1 Right click on this icon then select VisageON from the pop up menu The VisageON window appears as below 2 Select and apply a video effect in the left section of the VisageON window Change the face tracking settings and options in the right section Using the face tracking feature To use the face tracking feature 1 Click the left icon down arrow button then select Single User or Mult...

Page 43: ...s only The Video Settings section allows you to select an avatar or accessory video effect from the list To select an effect 1 Click the encircled icon to display the available video effects The Video Effect Selection window appears as below VisageON Using video effects Video Settings Video Effect Selection VisageON Using video effects Video Settings Video Effect Selection VisageON Using video eff...

Page 44: ... effects section of the VisageON window NOTE When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON to continue NOTE You may use video effects when using the camera for IM chat video sessions or call conferences ...

Page 45: ...ense When Acer GraviSense is running an icon will display in the task tray Move the cursor on the icon to identify Acer GraviSense Left click or right click on the icon to open a context menu Protecting the HDD Right click on the tray icon to activate this feature and select HDD protection This function will park the HDD heads in the event that any sudden vibration or movement which exceeds the le...

Page 46: ... Theft is activated it will disable the following keys functions Alt Tab Ctrl Shift Esc Ctrl Alt Del Windows keys Task bar Besides the settings below will be changed to do nothing the personal settings will be recovered once the Anti Theft function is disable Power button Sleep button Close the lid If the system detects any movement when this function is activated the system will emit a beep as a ...

Page 47: ...efined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer GridVista is simple to set up 1 Run Acer GridVista and select your pref...

Page 48: ...ager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 49: ...icro FCBGA 1466 pin Power 1 05V core 1 5V VCCSM DDR2 1 8V 2 5V 3 3V Feature Processor host bus support Integrated SDRAM controller up to 4GB 2 SODIMM support Integrated SDRAM clock buffer to support 2 SODIMM External Graphics interface for PCI Express Architecture support DMI x 2 and DMI x 4 for connection between GMCH and ICH7M South Bridge ICH7M Item Specification Package BGA 652 pin Power 1 05V...

Page 50: ...current typical peak 5V 1 1A Ambient temperature 5 to 55o C operating 40 to 70o C nonoperating Temperature gradient o C per hour max 20o C operating 30o C nonoperating Relative humidity 5 to 90 operating 5 to 95 nonoperating Relative humidity gradient 30 per hour max Drive acoustics sound power bels idle 2 4 typical 2 6 max Shock operating Gs max at 0 5 msec 250 Shock nonoperating Gs max at 2 msec...

Page 51: ...31818MHz for ICH7M and audio Crystal and Oscillator Item Description Feature 14 31818MHz crystal for clock chip 32 768KHz for RTC inside ICH7M and HS97551 24 576MHz 48MHz O2MICRO OZ711MP1 27MHz crystal for ATI VGA M56P 25MHz crystal for GigaLAN 82573E Tekoa System Memory Item Description Chipset Intel 945PM Calistoga Feature DDR2 533 667 MHz SDRAM memory interface design No DDR RAM on board Two DD...

Page 52: ... transform and lighting Integrated two channels of 24bit LVDS transmitter to support up to SXGA LCD Integrated TV decoder to support S video with both PAL and NTSC through EZ 4 128MB 256MB DDR3 memory DVD ready motion compensation for MPEG 2 Full ACPI compliant ZV port support PCMCIA IEEE 1394 Memory Card Reader Item Description Chip O2 Micro OZ711MP1 PCMCIA Feature PCI single chip solution PCI 2 ...

Page 53: ...Qs DMAs and base addresses IRQs that can be multiplexed to the ten supported IRQs Power consumption 5V 25 55 mA Audio and Amplifier Item Description Chip Realtek ALC833D Azadia Codec and Amplifier Maxim MAX9755 Feature HD Audio SNR 85 high performance DACs with 95dB SNR A Weighting ADCs with 85dB SNR A Weighting Internal Microphone Two speakers at least 1 5W 30cc for each 2 digital microphone arra...

Page 54: ...tes sec 12X max CD ROM 4800 kB sec 32X max DVD ROM 10 55 Mbytes sec 8X max CD ROM 3600 kB sec 24X max Interface IDE ATAPI IDE ATAPI Operating voltage 5 0V 5 5 0V 5 Wireless LAN Item Description Feature Mini card manufacturing option 802 11a b g Intel Golan 3rd party 802 11 pre n 3rd party Built in two antennas Wi Fi CERTIFIEDTM solution WPA2 WMM CCX V3 and above Modem Item Description Controller I...

Page 55: ...variety of wake up events JTAG base debugger interface Keyboard Item Description Controller PC97551 Model name Travelmate series New Acer Ergo Keyboard with buttons embedded Feature 88 89 key Acer FineTouchTM keyboard with five degree curve Inverted T cursor layout 2 5 mm minimum key travel spill proof support Built in touchpad with four way integrated scroll button 12 function keys Four cursor ke...

Page 56: ...87 W Number of battery cell nine cell six cell optional 42 W 3800MAH Li Ion 2nd battery pack Battery life 80 charge in one hour two hour rapid charge system off 2 5 hour charge in use System Power Management Legacy Mode ACPI Mode Off Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 All devices in the system are turned off completely by OS shutdown On Working G0 S0 Ind...

Page 57: ...isplay area 331 38 H X 207 1125 V mm 15 4 diagonal 331 128 H X 206 955 V mm 15 4 diagonal 331 2 H X 207 0 V mm 15 4 diagonal Driver element a Si TFT active matrix a Si TFT active matrix Display colors 262 144 262 144 262 144 Number of pixel 1680 X RGB 3 X1050 pixels 1680 X RGB 3 X1050 pixels 1680 X RGB 3 X1050 pixels Pixel arrangement RGB vertical stripe RGB vertical stripe RGB vertical stripe Pix...

Page 58: ...tage 19V 19V Voltage range 18 05V to 20V from 18 2V to 19 8V Rated power 90 W 90 W Output ripple and noise less than 300mVp p less than 300mVp p Turn on delay time within two seconds at 115 Vac input voltage within two seconds at 115 Vac input voltage Pin Number three pin three pin Dimensions and Weight Item Description Dimensions 364 W x 271 D x 26 3 38 H mm 14 33 x 10 66 x 1 03 1 49 inches Weigh...

Page 59: ...ess F2 to enter Setup message is prompted on the left bottom side of the screen There are six prime items in the BIOS Setup Utility They are Information Main Advanced Security Boot and Exit In the coming pages we will explain the BIOS Setup Utility by item NOTE During setup all Fn function keys and power saving function are disabled Part Description Information Display the system informations Main...

Page 60: ...ill cause the internal touchpad to be disabled enabled T Fn F8 Speaker On Off It s assigned to turn on and turn off the audio output T Fn F11 Number Lock The NumLock feature is a standard AT keyboard feature In Acer system the NumLock is off by default and for the internal keyboard as numeric keypad lock when the NumLock is on If an external keyboard or keypad is linked the NumLock will have the f...

Page 61: ...ld act as the ACPI defined Power button and users can determine its policy through the OS setting like Windows Power Options The override feature should be supported to allow the unconditional shutdown by pressing the Power button for more than four seconds Lid Switch The function of Lid switch is defined as below The LCD backlight should be turned off when the Lid switch is pressed The LCD backli...

Page 62: ... T UUID It shows only when an internal LAN device is available NOTE Other items are unit dependent PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Intel R Pentium R M CPU 000 2 00GHz CPU Speed System BIOS Version v2 002e VGA BIOS Version ATi 009 012 001 000 KBC Version Serial Number LXT123ZC1000420076EF00 Asset Tag Number Product Name TravelMate 8200 Manufacturer Name Acer...

Page 63: ...ring power on process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be only in CRT or projector mode Otherwise it will be in LCD mode Both Both the integrated LCD and the external video port for an external CRT or projector PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Sp...

Page 64: ... is only for one time change In other words when the system is rebooted the boot device sequence will be the same as the one defined in the BIOS setup Boot option T D2D Recovery It allows the users to enable or disable the disk to disk recovery T Processor Power Management To save power in working state the OS leads the CPU to low power states C1 C2 and C3 when the OS is idle In the low power stat...

Page 65: ...It permits to set the mode for the parallel port There are four modes output only bi directional EPP and ECP PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Serial port A Configure serial port A using options Disable No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS F1 Help Select Item ...

Page 66: ... must be assigned The valid keys are listed in the table below Symbol Character Symbol Name A Z letters A to Z not case sensitive 0 9 numerical characters dash equal sign left bracket right bracket period PhoenixBIOS Setup Utility Info Main Advanced Boot Item Specific Help Supervisor Password Is Clear User Password Is Clear Enter Set Supervisor Password Password on boot Disabled Supervisor Passwor...

Page 67: ... not be set If the Supervisor Password is cleared the User Password will be cleared too If the User Password is set and Password on boot is enabled the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state If the users fail three times consecutively in password verification the system will be hung up and the users need to manually ...

Page 68: ...dvanced Security Exit Item Specific Help Keys used to view or configure devices Up and Down arrows select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Su...

Page 69: ...ard Changes The users can discard previous changes in CMOS Setup T Save Changes The users can save current changes in CMOS Setup PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Ent...

Page 70: ...nting electrostatic discharge T Small Philips screw driver T Plastic flat head screw driver T Hexagonal driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Machine Disa...

Page 71: ...ystem are unplugged 3 The battery pack is removed NOTE There are several types of screws used to secure the main unit The screws vary in length Please refer to the screws table after the flowchart Group the same type of screws together during service disassembling Please also remember the screw location for each screw type If you fasten the screws on the wrong location the long screws may cause ir...

Page 72: ...Chapter 3 62 Disassembly Procedure Flowchart The flowchart gives you a graphic representation on the entire disassembly and reassembly and instructs you how to remove the components ...

Page 73: ...SCREW M2 0 2 5 I NI NYLOK b SCREW M2 5 6 I BNI NYLOK c SCREW M2 0 3 0 I NI NYLOK d SCREW M2 0 6 0 I NI NYLOK e SCREW M2 5 2 I NI NYLOK f SCREW 2 5 3 I NI NYLOK g SCREW 2 5 6 I BNI TAP h SCREW M2 5 4 I BNI i SCREW M2 5 4 0 I NYLOK EU j NUT IO EA1 ...

Page 74: ...tery pack 2 Slide the battery latch hold it then remove the battery Removing the HDD Module 1 Release the two screws fastening the HDD module cover 2 Detach the HDD module cover 3 Release the screw fastening the HDD module 4 Pull the HDD module backwards carefully then remove it ...

Page 75: ...over 3 Pop up the memory card 4 Then remove it from the slot 5 Disconnect carefully the main wireless antenna and the auxiliary wireless antenna 6 Release the two screws fastening the miniPCI card then remove the miniPCI card 7 Disconnect carefully the bluetooth module 8 Slide the latch then remove the ODD module from the main unit ...

Page 76: ...fully because the cable of LED board and main board is under the middle cover 3 Disconnect the middle cover side cable then remove the middle cover 4 Release the connector then disconnect the main board side cable as shown 5 Remove the two screws fastening the keyboard 6 Detach the keyboard carefully then turn it over as shown 7 Disconnect the keyboard then remove the keyboard ...

Page 77: ...the microphone line and take it out from the main unit carefully 11 To detach the LCD module you have to remove the four screws fastening the LCD hinges and the main unit 12 There is a metal ring fastened on the right hinge Do not mismatch when reassembling 13 Then detach the LCD module 14 Disconnect the touchpad cable ...

Page 78: ...e upper and lower cases One of these 18 screws secures the fan marked in red 17 Finally remove the two hexagonal screws on the rear side of the main unit 18 Now detach the upper case from the main unit 19 Release the connector and disconnect the Smart Card reader cable 20 Disconnect the USB board cable 21 Disconnect the speaker set cable 22 Disconnect the other USB board cable on the bottom side o...

Page 79: ...fastening the fan 25 Then detach the fan 26 Remove the two screws fastening the modem board 27 Detach the modem board from the main board carefully then disconnect it 28 Remove the screw fastening the main board 29 Separate the main board from the lower case carefully ...

Page 80: ...e then detach the CPU 33 Remove the screw fastening the charge board then detach it from the main board 34 Remove the three screws fastening the Smart Card reader then detach the Smart Card reader from the lower case 35 Pull the latch backwards softly and detach the USB board from its position 36 Then disconnect carefully the four pin USB cable 10 pin USB cable and modem cable 37 Detach the blueto...

Page 81: ... remove it 40 Remove the three screws fastening the click button bracket then detach the click button bracket 41 Remove the four screws fastening the touchpad bracket then detach the touchpad bracket 42 Then detach the touchpad 43 Finally remove the three screws securing the LED board then detach the LED board from the middle cover ...

Page 82: ...cushions and remove the six screws fastening the LCD bezel 2 Then carefully detach the LCD bezel 3 Detach inverter board then disconnect the LCD backlight cable and the inverter cable 4 Remove the four screws securing the LCD bracket 5 Disconnect the CCD module 6 Detach the LCD ...

Page 83: ...and detach the bracket 8 Remove the two screws fastening the LCD left bracket and detach the bracket 9 Carefully detach the tapes then disconnect the LCD cable 10 Remove the two screws fastening the antenna set 11 Then carefully detach the antenna set from the LCD panel ...

Page 84: ... LCD panel latch 13 Take out the left LCD panel latch lock with tweezers 14 Take out the right LCD panel latch lock with tweezers 15 Then remove the latch 16 Remove the screw fastening the CCD module 17 Detach the CCD module carefully from the LCD panel ...

Page 85: ... holder 2 Insert a screwdriver or a clip into the emergency eject hole to eject the optical disk drive as shown 3 Then detach the ODD bezel Disassembling the CCD Module 1 Detach the CCD module holder 2 Separate the cases of the CCD module 3 Remove the two screws fastening the CCD board and detach the CCD board ...

Page 86: ...Chapter 3 76 Disassembling the HDD Module 1 Remove the two screws securing the HDD bracket and detach the HDD bracket ...

Page 87: ...tended to test only Acer products Non Acer products prototype cards or modified options may occur errors or invalid responses 1 Obtain the detailed fail symptoms as many as possible 2 Verify the symptoms by attempting to recreate running the diagnostic tests or repeating the same operation Troubleshooting Chapter 4 ...

Page 88: ...ause damage to the drive or make the drive fail 1 Boot from the diagnostic diskette and start the diagnostic programs 2 See if CD ROM test is passed when the programs run the CD ROM test 3 Follow the instructions in the message window If errors occur reconnect the connector on the system board If the errors still remain 1 Reconnect the external CD ROM drive 2 Replace the external CD ROM drive 3 Re...

Page 89: ...adaptor cable from the computer and measure the output voltage at the plug of the power adaptor cable See the illustration and follow the procedures below 1 If the voltage is not correct replace the power adaptor 2 If the voltage is within the range 1 Replace the system board 2 If the problem is still not resolved see Undetermined Problems 3 If the voltage is not correct go to the next step NOTE A...

Page 90: ...pack After the battery pack returns to room temperature reinstall it to the system If the charge indicator does not light up replace the battery pack If the charge indicator still does not light up replace the AC DC charger board Touchpad Check If the touchpad does not work follow the procedures one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables...

Page 91: ...tup defaults to correct the errors Index of Error Messages Error Code List Error Code Error Message 006 Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 1...

Page 92: ...t system System board Previous boot incomplete Default configuration used Run Load Default Settings in BIOS Setup Utility RTC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check Incorr...

Page 93: ... correctly Reconnect the DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD i...

Page 94: ...M E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini ...

Page 95: ... LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequ...

Page 96: ...BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not e...

Page 97: ...match the installed devices Enter BIOS Setup Utility to execute Load Default Settings then reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabl...

Page 98: ...ined Problems Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Modem phone port modem combo board System board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence ...

Page 99: ...arge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problems follow the procedures below 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 100: ...ling FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check the devices If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery Pack T Hard disk drive T DIMM T CD ROM Diskette drive module T PC cards 4 Power on the computer 5 Determine if the problem has been resolv...

Page 101: ... Recovery 1 Prepare NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please press Y ...

Page 102: ...ve This step is to create image files to the system You do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs After you place the Recovery CD to the optical drive you will see the display below ...

Page 103: ...Chapter 4 93 7 Then insert the System CD to the optical drive 8 You will see the screen displaying PASS when the system has built NAPP Master hard disk drive ...

Page 104: ...APP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please press Y ...

Page 105: ...anguages Recovery no more than five languages could be loaded to the system 6 Put the Recovery CD to the optical drive This step is to create image files to the system You do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs ...

Page 106: ...96 Chapter 4 After you place the Recovery CD to the optical drive you will see the display below 7 Then insert the System CD to the optical drive ...

Page 107: ...Chapter 4 97 8 You will see the screen displaying PASS when the system has built NAPP Master hard disk drive ...

Page 108: ...Chapter 5 98 Top View of Main Board Jumper and Connector Locations Chapter 5 ...

Page 109: ...99 Chapter 5 Part One of Top View Part Two of Top View ...

Page 110: ...22 pin SATA CN22 DVI D CN37 Connector SMD FFC 30 pin CN23 CRT connector CN38 Bluetooth module connector five pin CN24 mini card connector U37 V RAM CN25 RJ45 W LED U40 V RAM CN26 Battery connector seven pin U41 VGA chip CN28 Fan connector U43 CPU CN29 Media connector M B side U44 North bridge CN30 DDR2 9 2MM U48 South bridge CN31 DDR2 5 2MM U57 BIOS ...

Page 111: ...101 Chapter 5 Bottom View Part One of Bottom View ...

Page 112: ...oard to button board FFC connector 16 pin CN16 1394 four pin CN04 LCD connector 40 pin CN17 SPDIF line out CN05 daughter board cable to main board 10 pin CN18 Audio jack line in CN06 Keyboard FFC connector 25 pin CN19 Audio jack mic CN07 Touchpad FFC connector four pin U06 V RAM CN08 USB U10 V RAM CN09 USB U28 IR module CN10 Smart card FFC connector SW02 Slider switch ...

Page 113: ...103 Chapter 5 CN12 PCMCIA card header SW03 Slider switch CN14 Five in one card reader Item Description Item Description ...

Page 114: ...mber is changed it will NOT be noted on the printed service guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE To scrap or to return the defective parts you should follow the local go...

Page 115: ...105 Chapter 6 Exploded Diagram ...

Page 116: ...K MDC T60M893 T00 S P ZF1 MODEM 56K MDC T60M893 T00 S P 54 T72V7 001 BLUETOOTH MODULE FOXCONN T60H928 01 W ANTENNA ZC1 FOX BULETOOTH T60H928 01 S P 54 TAXV7 001 MINI PCI WIRELESS BOARD 802 11 A B G MOW2 INTEL MM872659 ZC1 W L 3945ABG MOW2 S P KI GLN01 002 MINI PCI WIRELESS BOARD 802 11 A B G MOW1 INTEL MM872612 ZC1 W L 3945ABG MOW1 S P KI GLN01 001 MINI PCI WIRELESS BOARD 802 11 A B G ROW INTEL MM...

Page 117: ... 3 PIN ROHS TBD TBD POWER CORD US 3 PIN ET2S POWER CORD S P US 27 A03V7 001 POWER CORD EU ZC1 POWER CORD EU S P TBD POWER CORD UK ET2S POWER CORD SPARE PART UK TBD POWER CORD CONTINENTAL EI2 POWER CORD 3P CONTINENTAL S P TBD POWER CORD ISRAEL ZL6A POWER CORD S P ISR S P TBD POWER CORD ITALIAN EI2 POWER CORD 3P ITALY S P TBD POWER CORD SWISS ZE1 POWER CORD 3P SWISS S P TBD POWER CORD US 110V BSMI Z...

Page 118: ...D 50 TAXV7 006 LCD CABLE 15 4 IN WXGA ZC1 CABLE 15 SXGA ID5 40 40P R1A S P 50 TAXV7 007 N A DCIN CABLE ZC1 CABLE DCIN 5 5P REV1A S P TBD CASE COVER BRACKET ASSEMBLY MIDDLE COVER ZC1 KB COVER ASSY S P 42 TAXV7 001 UPPER CASE W TP ZC1 TOP ASSY S P 60 TAXV7 001 LOWER CASE W SPEAKER ZC1 BASE CASE ASSY S P 60 TAXV7 002 THERMAL DOOR ZC1 THERMAL DOOR ASSY S P 42 TAXV7 002 TP BOARD SUPPORT BRACKET ZC1 TP ...

Page 119: ...1 N A 2ND HDD BASE ASSY ZC1 2ND HDD BASE ASSY S P 60 TAXV7 003 N A 2ND HDD BRACKET ZL1 2ND BRACKET ASSY S P 33 TAXV7 003 N A 2ND HDD COVER ZC1 EBZC1027 REV3A LF ZC1 2ND HDD COVER S P 42 TAXV7 005 COMMUNICATION MODULE N A WIRELESS LAN ANTENNA ZC1 ANTENNA 81 ED415 009 S P 50 TAXV7 011 CPU CPU INTEL YONAH CORE DUO FSB 667 2 16G 2M L8VN ZC1 Intel CPU YONAH 2 16G S P KC 26001 DTP CPU INTEL YONAH CORE D...

Page 120: ...N SEGATE MERCURY2 ST9100824AS FW 3 06 LF ZC1 HDD Seagate 100G S P KH 10001 008 HDD 120GB 2 5 IN SEGATE MERCURY2 ST9120821AS FW 3 06 LF ZC1 HDD Seagate 120G S P KH 12001 025 KEYBOARD TM8200 KEYBOARD DARFON US INTERNATIONAL ZC1 K B MODULE UI S P KB TAX07 001 TM8200 KEYBOARD DARFON CHINESE ZC1 K B MODULE TAIWAN S P KB TAX07 002 TM8200 KEYBOARD DARFON SPANISH ZC1 K B MODULE SPANISH S P KB TAX07 003 TM...

Page 121: ... MODULE DANISH S P KB TAX07 019 TM8200 KEYBOARD DARFON TURKISH ZC1 K B MODULE TURKISH S P KB TAX07 020 TM8200 KEYBOARD DARFON CANADIAN FRENCH ZC1 K B MODULE FRA CAN S P KB TAX07 021 TM8200 KEYBOARD DARFON JAPANESE ZC1 K B MODULE JA S P KB TAX07 022 TM8200 KEYBOARD DARFON GREEK ZC1 K B MODULE GREEK S P KB TAX07 023 TM8200 KEYBOARD DARFON HEBREW ZC1 K B MODULE HEBREW S P KB TAX07 024 TM8200 KEYBOARD...

Page 122: ...NANYA DDRII533 512MB RAM S P KN 51203 023 SAMSUNG SO DIMM DDRII533 512MB M470T6554CZ3 CD500 LF ZC1 SAMSUNG DDRII533 512MB RAM S P KN 5120B 015 NANYA SO DIMM DDRII667 512MB NT512T64UH8A1FN 3C LF ZC1 NANYA DDRII667 512MB RAM S P KN 51203 025 NANYA SO DIMM DDRII533 1GB NT1GT64UH8A0BN 37B LF ZC1 NANYA DDRII533 1GB RAM S P KN 1GB03 006 INFINEON SO DIMM DDRII533 1GB HYS64T128021HDL 3 7 A LF 0 11u SO DIM...

Page 123: ... NI NYLOK ET2S SCREW MM2 0X3 0 SPARE PART 86 A03V7 012 SCREW M2 5 6 I BNI NYLOK ZG1S I2 5 3M BNIH M2 5L3 S P 86 T25V7 012 SCREW M2 0 3 0 I NI NYLOK ZI1S SCREW M2 0X5 I NI NYLOK S P 86 T23V7 006 SCREW M2 0 6 0 I NI NYLOK DT1 SCREW MM25060IL69 SPARE PART 86 A08V7 004 SCREW M2 5 2 I NI NYLOK ZI1S SCREW M2 5X2 I NI NYLOK S P 86 T23V7 018 SCREW M2 5 3 I NI NYLOK ET2S SCREW MM2 5X3 0 SPARE PART 86 A03V7...

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