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Acer TravelMate 540 Series Service Manual Download Page 84

76

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a 
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement 
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU.  Rerun the test to verify that there are no more errors. 

Summary of Contents for TravelMate 540 Series

Page 1: ...ravelMate 540 Series Service Guide SERVICE CD PART NO VD T34V5 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 540 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...S Utility 36 Information 37 Main 38 Advanced 40 Security 41 Boot 45 Exit 46 BIOS Flash Utility 47 Chpater 3 Machine Disassembly and Replacement 49 General Information 50 Before You Begin 50 Disassembly Procedure Flowchart 51 Removing the Battery Pack 53 Removing the HDD Module FDD Module Optical Module CPU Middle Cover and LCD Module 54 Removing the HDD Module 54 Removing the Optical Disc Drive Mo...

Page 8: ...6 Memory check 67 Power System Check 67 Touchpad check 68 Power On Self Test POST Error Message 69 Index of Error Messages 70 Index of Symptom to FRU Error Message 72 Intermittent Problems 76 Undetermined Problems 77 Chpater 5 Jumper and Connector Locations 79 Top View 79 Bottom View 80 Chapter 6 FRU Field Replaceable Unit List 81 TravelMate 540 Series 100 Appendix A Model Definition and Configura...

Page 9: ...gh colour up to 1024X768 eXtended Graphics Array XGA resolution T 15 Thin Film Transistor TFT liquid crystal display LCD displaying 32 bit high true color up to 1400X1050 Super eXtended Graphics Array SXGA resolution T 3D capabilities T Simultaneous LCD and CRT display support T S video for output to a television or display device that supports S video input T Automatic LCD dim feature that automa...

Page 10: ... Ports T Two type II or one type III CardBus PC Card slot T One RJ 11 phone jack V 90 92 T One RJ 45 jack Ethernet 10 100 T One DC in jack for AC adapter T One parallel port T One VGA port for external monitor T One speaker headphone out jack 3 5mm mini jack T One audio line in jack 3 5mm mini jack T One microphone in jack T One IEEE 1394 port T One S video TV out port T One 100 pin port replicato...

Page 11: ...d IDSEL AD16 PIRQA GNT 0 REQ 0 USB Interface Primary IDE Secondary IDE BGA 457 pin SPR CONN page 43 RJ45 CONN PS2 x2 CONN CRT CONN LINE IN JACK LINE OUT JACK DC JACK TVOUT CONN PRINTER PORT COM PORT USB CONN x1 ICS 951402 3 3V 33 MHz DDR SO DIMM X2 BANK 0 1 2 3 page 42 Power OK CKT page 25 RTC CKT ATA 100 ATA 100 page 29 IDSEL AD18 PIRQC GNT 3 REQ 3 W O EXT VGA CHIP W O EXT VGA CHIP page 16 17 18 ...

Page 12: ... 7 CPU Socket 34 VGA Memory 5 VGA Port 11 HDD Connector 31 Print Port 28 FDD Connector 37 ODD Module Connector 9 Card Reader Connector 2 Two USB Ports 27 DIMM Socket 4 Docking Connector 36 Battery Connector 19 RJ45 29 Fan Connector 8 IEEE 1394 Port 38 DC In ...

Page 13: ...3 LCD Cable Connector 24 South Bridge 18 Function Board Connector 15 Mini PCI Socket 26 DIMM Socket 17 Modem Connector 22 MDC Board Connector 12 Power Switch 16 Keyboard Connector 14 Lid Switch 35 PCMCIA Connector 33 VGA Chipset 6 Bluetooth FFC Connector 23 LCD Inverter Connector ...

Page 14: ... and P3 launch user programmable applications E mail and Web browser launch E mail and Internet browser applications 3 Power Switch Turns on the computer power 4 Touchpad Touch sensitive pointing device which functions like a computer mouse 5 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll butt...

Page 15: ...r hands when you use the computer 11 Keyboard Inputs data into your computer 12 Status indicators LEDs light emitting diode that turn on and off to show the status of the computer its functions and components 13 Latch Latch for opening and closing the laptop ...

Page 16: ...tor Displays activity of 4 in 1 memory reader 4 Infrared port Interfaces with infrared devices e g infra red printer IR aware computer 5 Bluetooth button Starts Bluetooth functionality 6 Bluetooth indicator Indicates that optional Bluetooth is enabled 7 InviLink button Enables or disables wireless LAN feature 8 InviLink indicator Indicates status of wireless LAN communi cation 9 Latch Latch for op...

Page 17: ...on Ejects the drive tray 4 Emergency eject slot Ejects the drive tray when the computer is turned off 5 PC card eject button Ejects the PC card from the slot 6 PC card slots Accepts two type II or one type III PC cards 7 Headphone Speaker Line out Jack Connects to audio line out devices e g headphones speakers 8 Microphone Line in jack Accepts audio line in devices e g micro phone audio CD player ...

Page 18: ...1 Right view Icon Item Description 1 USB port Connect to Universal Serial Bus devices e g USB mouse USB camera 2 Ventilation slot Lights up when the AcerMedia drive is active 3 Power jack Connects to an AC adapter ...

Page 19: ...o a display device e g external monitor LCD projector 4 Parallel port Connects to a parallel device e g parallel printer 5 USB ports Connects to Universal Serial Bus devices e g USB mouse USB camera 6 Expansion port Connects to I O port replicator or expansion devices e g Acer EasyPort 7 Network jack Connects t an Ethernet 10 100 base network 8 IEEE 1394 port Connects to an IEEE 1394 device 9 Mode...

Page 20: ... 3 Cooling fans Help keep the computer cool Note Don t cover or obstruct the opening of the fans 4 HDD Houses the computer s Hard Disk 5 FDD card reader cable connector cover Accesses the cable connectors for the FDD or card reader 6 AcerMedia Bay Houses an AcerMedia drive module 7 AcerMedia Bay release latch Unlatches the AcerMedia drive for removing the optical drive ...

Page 21: ...a Activity Lights when the disc or AcerMedia is activated Battery charge Lights green when the battery is being charged Lights orange when the battery power is low and is being charged Wireless Communication applicable only when Wireless LAN or Bluetooth installed Lights orange when the Wireless LAN capabilities are enabled Lights blue when Bluetooth capabilities are enabled Caps lock Lights when ...

Page 22: ...um Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w and y respectively Scroll Lock does not work with some ...

Page 23: ...fy the keyboard legend cursor control key symbols are not printed on the keys Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold j while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manne...

Page 24: ...Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All Shift M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 25: ...e Power Options Properties used by the computer function available if supported by operating system See Power management on page 25 Fn F4 Sleep Puts the computer in Sleep mode See Power management on page 25 Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display scre...

Page 26: ...18 Chapter 1 Fn y Volume down Decreases the speaker volume Fn x Brightness up Increases the screen brightness Fn z Brightness down Decreases the screen brightness Hot Key Icon Function Description ...

Page 27: ...ates is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English Un...

Page 28: ...he taskbar and click on E Mail Detection In this dialog box you have the option to enable disable mail checking set the time interval for mail checking etc If you already have an e mil account you can fill in User Name Password and POP3 server in the dialog box The POP3 Sever is the mail server where you get your email Launch Key Default application P1 User programmable P2 User programmable P3 Use...

Page 29: ...Chapter 1 21 Aside from the email checking function there is a mail button that is used to launch the email application It is located above the keyboard right below the LCD ...

Page 30: ... 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad produces similar results T Use the 4 way scroll 2 button top bottom left and right to scroll Function Left Button Right Button Scroll Button Tap Execute Click twice quickly Tap twice at the same speed as do...

Page 31: ... and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Scroll Click and hold the button in the desired direction up down left right Function Left Button Right Button Scroll Button Tap ...

Page 32: ...ssword control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 512KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller ATI RC300M Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 256...

Page 33: ...B 1536MB 1024MB 0MB 1024MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2G Modem Interface Item Specification Data modem data baud rate bps 56K Supports modem protocol V 90 V92 MDC Modem connector type RJ11 Modem connector location Rear panel LAN Interface Item Specification Chipset RTL 8100C 8110S Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear panel...

Page 34: ... Physical read write head Drive Format Disks 1 2 2 1 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM 5400 RPM Performance Specifications Buffer size 2048KB 2048KB 2048KB 2Mbyte Interface ATA 6 for FUJITSU ATA 5 for TOSHIBA MK series ATA 5 for TOSHIBA MK series ATA 6 for FUJITSU ATA 5 for TOSHIBA MK series ATA 5 Max media transfer rate disk buffer Mbytes s 41 3 for FUJITSU 317 41 3 for FUJUTSU 317 Dat...

Page 35: ...wer Requirement Input Voltage 5 V 5 Operating DVD RW Interface Item Specification Vendor model name DVD RW MODULE TEAC DV W22E DVD RW MODULE PIONEER DVR K11 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Data Buffer Capacity 128 KBytes Interface IDE ATAPI Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 1...

Page 36: ...ice channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte for AC97 interface Internal microphone Yes Internal speaker Quantity Yes 2 Supports PnP IRQ IRQ10 Video Resolutions Mode for both LCD and CRT Resolution 16 bits High color 32 bits True color 480x600 Yes Yes 800x600 Yes Yes 1024x768 Yes Yes 1152x864 Yes Yes 1280x1024 Yes Yes 1400x1050 SXGA panel only Yes Yes Video Memory Item Specific...

Page 37: ... parallel port IRQ in BIOS Setup IRQ7 IRQ5 USB Port Item Specification Chipset VIA_VT6202 USB Compliancy Level 2 0 OHCI USB 2 0 Number of USB port 3 Location Two at rear side one at right side Serial port function control Enable Disable by BIOS Setup IEEE 1394 Port Item Specification Chipset VIA VT6301 InterfaceUSB Compliancy Level IEEE 1394 1 0 Number of IEEE 1394 port 1 Location Rear side Connec...

Page 38: ...ously No Note Internal and external keyboard can not work simultaneously by software specification Battery Item Specification Vendor model name SANYO US18650F SONY UR18650G5 Battery Type Li ion Pack capacity 4400 Ah Cell voltage 3 7V cell Number of battery cell 9 Package configuration 3 cells in series 3 series in parallel Package voltage 11 1V LCD Item Specification Vendor model name AU B141XG05 ...

Page 39: ...4VAC 47Hz to 63Hz Output rating 75W 19V 18 8V min to 20V max 4A 0A min to 4A max System Power Management ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Suspend to RAM S3...

Page 40: ...C0 03DF 9000 90FF ATI RS300 RS300M Accelerated Graphics Port Mobility Radeon 9200 03F0 03F5 03F7 Standard floppy disk contorller 0D00 FFFF PCI bus 8040 804F ATI SMBus A000 A0FF Realtek RTL8139 810x Family Fast Ethernet NIC A400 A47F VIA OHCI Compliant IEEE 1394 Host Controller A480 A49F A4A0 A4BF VIA Rev 5 or later USB Universal Host Controller F900 F9FF ENE CB1420 Cardbus Controller FFF0 FFFF Sta...

Page 41: ...7 Agere Systems AC 97 Audio ENE CB1420 Cardbus Controller Realtek AC 97 Audio VIA Rev 5 or later USB Universal Host Controller IRQ18 VIA USB Enhanced Host Controller IRQ19 Realtek RTL8139 810x Family Fast Ethernet NIC Standard OpenHCD USB Host Controller IRQ21 Microsoft ACPI Compliant System DMA Channel Assignment Item Specification Channel 2 Standard floppy disk controller Channel 3 ECP printer p...

Page 42: ...34 Chapter 1 ...

Page 43: ...tility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BI...

Page 44: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 45: ...number of HDD installed on Primary IDE master If no Hard disk or other devices are installed on Primary IDE master then it will display a blank line IDE2 Model Name This item will show the Model name of device installed on Secondary IDE master The hard disk or CD ROM model name is automatically detected by the system If there is no hard disk or CD ROM present or unknown type None should be shown o...

Page 46: ... displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters NOTE The screen above is for reference only Actual values may differ ...

Page 47: ... displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the pow...

Page 48: ...Mode Sets the operation mode of the parallel port ECP EPP Output only or Bi directional Base I O address Sets the I O address of the parallel port This parameter is enabled only if Mode is set to ECP or Bi directional This parameter is enabled only if Mode is set to ECP 378 278 3BC Interrupt Sets the interrupt request of the parallel port IRQ7 IRQ5 DMA channel Sets a DMA channel for the printer to...

Page 49: ...Chapter 2 41 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 50: ...ss u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the uer password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press ...

Page 51: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 52: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 53: ...5 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 54: ...he parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 55: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 56: ...48 Chapter 2 ...

Page 57: ...or preventing electrostatic discharge T Philips screw driver T Plastic flat head screwdriver T Plastic tweezers T Hex screw driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the middle cover please be careful not to scrape the cover Cha...

Page 58: ...r and signal cables from the system 3 Remove the battery pack NOTE TravelMate 540 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors NOTE If you are disassembling a wireless unit please remove the two screws that secure the mini PCI cover Then disconnect the wireless antennas before you ...

Page 59: ...F 2 ODD Module HDD Top Shielding I 4 2 HDD HDD Carrier FDD Bracket FDD FPC Cable FDD w Bezel B 3 ODD Optical Device Bracket H 4 2 Optical Board Optical Device Holder Upgrade Memory Thermal Module Thermal screw 4 A 6 Keyboard E 2 Middle Cover 2 B 2 Launch Board Mini PCI Cover DIMM Cover Wireless LAN Card Memory Logic Upper Assembly Logic Lower Assembly Right Speaker Keyboard Support Plate 8 B 2 A 1...

Page 60: ...W M2 5 x 7 ZK G SCREW M2 5 x 6 NI H SCREW M2 0 x 2 5 NI I SCREW M3 0 x 3 NI J SCREW M2 5 x 5 K SCREW M2 0 x 2 5 L SCREW M2 0 X 0 4 6R M TPB2 x 4 5 2 LCD Rubber 2 screw caps for 14 only G 4 for 14 G 2 for 15 LCD Bezel A 4 for 14 G 6 for 15 LCD Inverter LCD Assembly LCD Panel H 8 for 14 H 6 for 15 D 1 LCD Module LCD LCD Wire Cable LCD Brackets ...

Page 61: ...Chapter 3 53 Removing the Battery Pack 1 Slide the battery latch 2 Then remove the battery ...

Page 62: ... two screws holding the HDD module 2 Take out the HDD module Removing the Optical Disc Drive Module 1 Slide the FDD latch then remove the module Removing the FDD Card Reader Module 1 Remove the lower door 2 Remove the two screws that fasten the FDD module 3 Disconnect the FDD cable 4 Then take out the FDD module from the main unit ...

Page 63: ...odule 4 Take out the thermal module 5 Release the CPU lock 6 Take out the CPU from the socket Removing the Middle Cover 1 Please remove the six screws holding the thermal door then remove the thermal door before you remove the middle cover 2 Take out the thermal cap as shown 3 Remove the two screws holding the keyboard on the buttom 4 Release the keyboard locks as shown ...

Page 64: ... the inverter cable 4 Remove the screw holding the LCD wire cable 5 Take out the LCD wire cable from the fastening hooks as shown 6 Disconnect the LCD wire cable 7 Remove the four screws as shown two on each side 8 Remove the two screws holding the LCD hinge one on each side 9 Then detach the entire LCD module NOTE If you are disassembling a wireless unit please remove the two screws that secure t...

Page 65: ... cable 4 Remove the screw holding the DIMM cover then take out the DIMM cover 5 Pop out the memory and remove it 6 Turn over the keyboard Disconnect the keyboard FFC then remove the keyboard 7 Remove the three screws that secure the keyboard support plate 8 Remove the two screws as shown 9 Disconnect the main board to touchpad button board FFC 10 Remove the 15 screws on the bottom 11 Then detach t...

Page 66: ...ar fastening the main board to touchpad button board FFC 3 Detach the front bezel from the main unit 4 Remove one screw as shown 5 Detach the keyboard support plate 6 Disconnect the speaker cable 7 Remove the two screws holding the speaker 8 Then place the speaker as shonw 9 Disconnect the speaker cable the remove the speaker ...

Page 67: ...o audio board FFC 14 Remove the screw that fastens the audio board then detach the audio board assembly 15 Detach the the audio shielding from the audio board 16 Detach the touchpad assembly 17 Then detach the touchpad from the touchpad cover 18 Disconnect the touchpad button to touchpad FFC Disassembling the logic lower assembly 1 Tear off the mylar that fastens the modem board cable 2 Remove the...

Page 68: ... remove the modem board cable 6 Remove the screw holding the main board 7 Remove the four hex screw nuts that secure the main board to the lower case 8 Take out the main board from the lower case 9 Remove the four screws that fasten the fan module 10 Place the fan module as shown 11 Disconnect the fan cable the remove the fan module ...

Page 69: ...5 Disconnect the LCD inverter from the LCD 6 Then disconnect the LCD inverter cable 7 Remove the four screws holding the LCD hinges two on each side 8 Then take out the LCD assembly from the LCD panel 9 Remove the eight screws holding the LCD brackets four on the left and four on the right 10 Remove the LCD brackets from the LCD 11 Tear off the mylar fastening the LCD wire cable 12 Disconnect the ...

Page 70: ...62 Chapter 3 ...

Page 71: ... 3 Remove the HDD top shielding 4 Take out the HDD from the HDD carrier 5 Disconnect the HDD connector Disassembling the Optical Disc Drive Module 1 Remove the two screws holding the optical device holder 2 Remove another two screws as shown 3 Then remove the last two screws that secure the optical device holder 4 Detach the optical device holder 5 Remove the optical device bracket 6 Then disconne...

Page 72: ... Disassembling the Floppy Disc Drive Module 1 Remove the two screws holding the FDD bracket 2 Remove one screw that fastens the FDD bracket on the other side 3 Detach the FDD bracket 4 Then disconnect the FDD cable ...

Page 73: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 67 POST does not complete No beep or error codes are indicated Power On ...

Page 74: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 75: ...ake sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is s...

Page 76: ... light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if the ...

Page 77: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 77 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 78: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC batter Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk an...

Page 79: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 67 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 80: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 81: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 82: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 83: ...ns see Undetermined Problems on page 77 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 84: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 85: ...the failure is operating correctly See Power System Check on page 67 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 86: ...78 Chapter 4 ...

Page 87: ... HDD Connector 31 JP1 Print Port 28 JP31 FDD Connector 37 JP26 ODD Module Connector 9 JP32 Card Reader Connector 2 JP17 Two USB Ports 27 JP29 DIMM Socket 4 JP24 Docking Connector 3 PCN2 Battery Connector 19 JP18 RJ45 29 JP28 Fan Connector 8 JP23 IEEE 1394 Port 38 PCN1 DC In Jumper and Connector Locations Chapter 5 ...

Page 88: ...nnector 24 U15 South Bridge 18 JP3 Function Board Connector 15 JP8 Mini PCI Socket 26 DIMM Socket 17 JP4 Modem Connector 22 JP14 MDC Board Connector 12 SW2 Power Switch 16 JP12 Keyboard Connector 14 SW1 Lid Switch 35 PCMCIA Connector 33 U7 VGA Chipset 6 JP16 Bluetooth FFC Connector 23 JP2 LCD Inverter Connector ...

Page 89: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 90: ...82 Chapter 6 Exploded Diagram The System 1 ...

Page 91: ...Chapter 6 83 The System 2 ...

Page 92: ...84 Chapter 6 LCD Module 14 ...

Page 93: ...Chapter 6 85 LCD Module 15 ...

Page 94: ...86 Chapter 6 ODD Module CD ROM DVD ROM ...

Page 95: ...Chapter 6 87 Combo Drive FDD Module ...

Page 96: ...88 Chapter 6 HDD Module Picture No Partname And Description Part Number Adapter NS ADPATER DELTA 75W 3PAPD 75FB BA PFC AP T2301 001 ADPATER LITEON 75W 3P PA 1750 02CA PFC AP T2303 001 Battery ...

Page 97: ...V5 002 The System 1 803 MINI PCI WIRELESS BOARD 802 11b AMBIT T60H771 00 54 T34V5 003 The System 2 252 TOUCHPAD BUTTON BOARD 55 T34V5 001 The System 2 251 AUDIO BOARD 55 T34V5 002 NS LAUNCH BOARD 55 T34V5 003 Cables The System 2 008 FFC MB TO T P BUTTON BOARD 50 T34V5 001 The System 2 006 FFC T P BUTTON BOARD TO T P 50 T34V5 002 The System 2 007 FFC T P BUTTON BOARD TO AUDIO BOARD 50 T34V5 003 Pic...

Page 98: ...RD CHINA 3pin 27 T34V5 006 POWER CORD ITALIAN 3pin 27 T34V5 007 POWER CORD DENMARK 3pin 27 T34V5 008 Case Cover Bracket Assembly The System 1 417 MIDDLE COVER W Name Plate 42 T34V5 001 The System 2 003 LOWER CASE 60 T34V5 001 NS DIMM COVER 42 T34V5 002 NS UPPER CASE W SPEAKER R 60 T34V5 002 NS MINI PCI COVER 42 T34V5 003 The System 2 004 TOUCHPAD COVER 42 T34V5 004 Picture No Partname And Descript...

Page 99: ...512K KC NP001 2G8 MOBILE PENTIUM 4 2 66GHZ 512K KC NP001 266 MOBILE PENTIUM 4 2 4GHZ 512K KC NP001 2G4 CELERON PORTABILITY 2 6GHZ 128K 400FSB KC NCP01 26G CELERON PORTABILITY 2 5GHZ 128K 400FSB KC NCP01 25G CELERON PORTABILITY 2 4GHZ 128K 400FSB KC NCP01 24G CELERON PORTABILITY 2 3GHZ 128K 400FSB KC NCP01 23G CELERON PORTABILITY 2 2GHZ 128K 400FSB KC NCP01 22G CELERON PORTABILITY 2 0GHZ 128K 400FS...

Page 100: ...06 NS MEMORY CARD READER FFC CABLE 50 T34V5 008 HDD Hard Disk Drive HDD Module HDD 2 5 30G FUJITSU MHT2030AT 4200RPM KH 03006 002 HDD 2 5 60G FUJITSU MHT2060AT 4200RPM KH 06006 002 HDD 2 5 TOSHIBA 30GB NEPTUNE MK3021GAS KH 33004 001 HDD 2 5 TOSHIBA 40GB NEPTUNE MK4021GAS KH 34004 001 HDD 2 5 TOSHIBA 60GB NEPTUNE MK6021GAS KH 36004 001 HDD 2 5 HGST MORAGA 30GB IC25N030ATMR04 0 KH 03007 002 HDD 2 5 ...

Page 101: ...KEYBOARD DARFON HUNGAIAN KB T3407 015 KEYBOARD DARFON ITALIAN KB T3407 004 KEYBOARD DARFON NORWAY KB T3407 016 KEYBOARD DARFON PORTUGUESE KB T3407 009 KEYBOARD DARFON RUSSIAN KB T3407 020 KEYBOARD DARFON SPANISH KB T3407 008 KEYBOARD DARFON SWEDEN KB T3407 013 KEYBOARD DARFON SWISS G KB T3407 007 KEYBOARD DARFON THAI KB T3407 011 KEYBOARD DARFON TURKISH KB T3407 018 KEYBOARD DARFON UK KB T3407 002...

Page 102: ...Y US INTERNATIONAL KB T3407 022 KEYBOARD CHICONY BRAZILIAN PORTUGUESE KB T3407 042 KEYBOARD CHICONY GREEK KB T3407 040 LCD LCD Module 14 and LCD Module 15 ASSY LCD MODULE 14 1 XGA AU B141XG05 6M T34V5 012 ASSY LCD MODULE 14 1 XGA AU B141XG05 FOR WIRELESS 6M T34V5 022 ASSY LCD MODULE 14 1 XGA CMO N141X7 L07 6M T34V5 011 ASSY LCD MODULE 14 1 XGA CMO N141X7 L07 FOR WIRELESS 6M T34V5 021 ASSY LCD MODU...

Page 103: ...LCD PANEL WITH LOGO W ANTENNA 60 T34V5 007 LCD PANEL WITH LOGO W O ANTENNA 60 T34V5 006 LCD Module 14 and LCD Module 15 004 LCD BEZEL 14 42 T34V5 016 LCD BEZEL 15 42 T34V5 017 LCD Module 14 104 LCD Module 15 007 LCD BRACKET L 14 33 T34V5 008 LCD BRACKET L 15 33 T34V5 010 LCD Module 14 and LCD Module 15 006 LCD BRACKET R 14 33 T34V5 009 LCD BRACKET R 15 33 T34V5 011 LCD Module 14 and LCD Module 15 ...

Page 104: ...ODULE 24X QSI SBW 242U 6M T34V5 004 DVD CDRW COMBO MODULE 24X TEAC DW 224E A85 6M T34V5 005 DVD CDRW COMBO MODULE 24X LITEON LSC 24082K 6M T34V5 006 DVD RW MODULE TEAC DV W22E 183 6M T34V5 007 DVD RW MODULE PIONEER DVR K11 6M T34V5 008 Combo Drive 003 DVD CDRW COMBO DRIVE 24X QSI SBW 242U KO 24X07 003 DVD CDRW COMBO DRIVE 24X TEAC DW 224E A85 KO 24X02 002 DVD CDRW COMBO DRIVE 24X LITEON LSC 24082K...

Page 105: ...5 003 CD ROM DVD ROM Combo Drive 251 OPTICAL DEVICE BOARD 55 T34V5 004 Pointing Device The System 2 009 TOUCHPAD 55 T34V5 007 Speaker NS SPEAKER R 23 T34V5 001 NS SPEAKER L 23 T34V5 002 FAN NS FAN MODULE 60 T34V5 008 Heatsink NS THERMAL MODULE 60 T34V5 009 Microphone NS MICROPHONE 23 T34V5 003 Picture No Partname And Description Part Number ...

Page 106: ...6 T34V5 002 NS SCREW LOCK 86 T34V5 003 NS SCREW M2 0 x 3 NI 86 T34V5 004 NS SCREW M2 5 x 18 ZK 86 T34V5 005 NS SCREW M2 5 x 7 ZK 86 T34V5 006 NS SCREW M2 5 x 6 NI 86 T34V5 007 NS SCREW M2 0 x 2 5 ZK 86 T34V5 008 NS SCREW M2 0 x 2 5 NI 86 T34V5 009 NS SCREW M2 0 x 7 ZK 86 T34V5 010 NS SCREW M3 0 x 3 NI 86 T34V5 011 NS SCREW M2 5 x 5 86 T34V5 012 NS SCREW M1 7 x 2 5 86 T34V5 013 NS SCREW M1 7 x 586 ...

Page 107: ...Chapter 6 99 ...

Page 108: ...66GHz 14 1 XGA 1x256M 30 24x CDRW DVD N N 541LCi Mobile Pentium 4 2 66GHz 15 0 SXGA 2x256M 40 24x CDRW DVD 11b Modem BT 543LCi Mobile Pentium 4 3 06GHz 15 0 SXGA 2x256M 60 24x CDRW DVD 11b Modem BT 541LMi Mobile Pentium 4 2 66GHz 15 0 SXGA 2x256M 40 4X DVD Dual 11b Modem BT 543LMi Mobile Pentium 4 3 06GHz 15 0 SXGA 2x256M 60 4X DVD Dual 11b Modem BT Model Definition and Configuration Appendix A ...

Page 109: ...me Windows XP Pro and Windows 2000 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 660 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 110: ...94 Fire Wire USB 1 1 Combo Hard Drive FUJITSU MHS2030AT 18 6GB 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB FH 600 1394 External HDDCase Storage BOX 2500E 1394Video Camera 1394 SONY DV DCR PC100 1394 MO FUJITSU LIMITED MDF3130EE Projector Panasonic PT_L757U Acer 7755c USB 2 0 HUB Highspeed 4 Port Adaptec 4 Port XHUB4 for DELL USB 2 0 HDD Iogear HI SPEE HDD USB 2 0 Enclosure GHE125U Iogear HI SPEE ...

Page 111: ...00 32bit Linksys EtherFast PC Card PCM100 RATOC REX CB80 Accton 16bit Ethernet EN2216 2 Pci_ Fast Ethernet Card FNW 3602 TX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B 3COM 10 100 LAN 56k Modem Card 3CXFEM656C Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card IBM Microdrives 340MB PCMCIA IDE ATAPI...

Page 112: ...ch Optical Mouse M BD58 Logitech Optical Mouse M un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard Microsoft Internet Keyboard Pro SILITEK K B SK 6000 NMB K B USB Camera Logitech QuickCam Home Dlink DSC 350 USB CCD Intel YC72 CREATIVE Video BLASTER WEBCAM GO Plus USB CCD Intel USB CCD CS430 USB HDD USB DRIVE 128MB Apacer HandyDrive 256MB HITACHI DK23EA 60 60GB IEEE 1394 Fire Wire USB 1 1 C...

Page 113: ... EXTREME Logitech WingMan RUMBLEPAD USB Card Reader CARRY 6 in 1 Image Card Reader POCFSM USB Pro Compact Flash Card Reader KINOMAX Compact Flash Card Reader Audio Jack JS 100 Jazz 3D Speaker J S 3D Speaker J 2201W J S 3D Speaker J 2202 SANYO 3D Speaker OTTO 301 DELL harman kardon Ladtec ELITE 840 SONY Earphone MDR CD60 Panasonic Earphone RP H1254 Philips Earphone Alwa Earphone Microphone Alwa Min...

Page 114: ...4 Fire Wire USB 1 1 Combo Hard Drive FUJITSU MHS2030AT 18 6GB 1394 CCD Stealth Fire 1394 HUB Aten 1394 HUB FH 600 1394 External HDDCase Storage BOX 2500E 1394Video Camera 1394 SONY DV DCR PC100 1394 MO FUJITSU LIMITED MDF3130EE Projector Panasonic PT_L757U Acer 7755c USB 2 0 HUB Highspeed 4 Port Adaptec 4 Port XHUB4 for DELL USB 2 0 HDD Iogear HI SPEE HDD USB 2 0 Enclosure GHE125U Iogear HI SPEE H...

Page 115: ... CardBus Ethernet II 10 100 CBE2 100 32bit RATOC REX CB80 Accton 16bit Ethernet EN2216 2 Pci_ Fast Ethernet Card FNW 3602 TX SCSI Adaptec SlimSCSI APA 1460D Card Adaptec SlimSCSI 1480A CardBus UltraSCSI Card LAN Modem Card 3COM 10 100 LAN 56k Modem Card 3CCFEM556B 3COM 10 100 LAN 56k Modem Card 3CXFEM656C Xircom CreditCard Ethernet Modem 56k CEM56 100 ATA Card IBM Microdrives 340MB PCMCIA IDE ATAP...

Page 116: ...ch Optical Mouse M BD58 Logitech Optical Mouse M un58a Acer USB Mouse M012BO eenius USB Mouse USB Keyboard Microsoft Internet Keyboard Pro SILITEK K B SK 6000 NMB K B USB Camera Logitech QuickCam Home Dlink DSC 350 USB CCD Intel YC72 CREATIVE Video BLASTER WEBCAM GO Plus USB CCD Intel USB CCD CS430 USB HDD USB DRIVE 128MB Apacer HandyDrive 256MB HITACHI DK23EA 60 60GB IEEE 1394 Fire Wire USB 1 1 C...

Page 117: ... EXTREME Logitech WingMan RUMBLEPAD USB Card Reader CARRY 6 in 1 Image Card Reader POCFSM USB Pro Compact Flash Card Reader KINOMAX Compact Flash Card Reader Audio Jack JS 100 Jazz 3D Speaker J S 3D Speaker J 2201W J S 3D Speaker J 2202 SANYO 3D Speaker OTTO 301 DELL harman kardon Ladtec ELITE 840 SONY Earphone MDR CD60 Panasonic Earphone RP H1254 Philips Earphone Alwa Earphone Microphone Alwa Min...

Page 118: ...110 Appendix B ...

Page 119: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 120: ...112 Appendix C ...

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