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III

Conventions

The following conventions are used in this manual:

Screen messages

Denotes actual messages that appear on-

screen.

Note

Gives bits and pieces of additional information 
related to the current topic.

Warning

Alerts you to any damage that might result from 
doing or not doing specific actions.

Caution

Gives precautionary measures to avoid possible 
hardware or software problems.

Important

Reminds you to do specific actions relevant to the 
accomplishment of procedures.

Summary of Contents for TravelMate 510

Page 1: ...lMate 510 Notebook Service Guide PART No 49 45C01 001 DOC No SG370 PRINT IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further Acer Incorporated reserves the right to revise t...

Page 3: ...s bits and pieces of additional information related to the current topic Warning Alerts you to any damage that might result from doing or not doing specific actions Caution Gives precautionary measures to avoid possible hardware or software problems Important Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...l NOT be covered in this generic service guide In such cases please contact your regional offices or the responsi ble personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the prin...

Page 5: ...tem Information 32 Basic System Configuration 33 Startup Configuration 34 Onboard Devices Configuration 35 System Security 37 Power Management 40 Load Default Settings 41 AFlash Utility 42 Executing AFlash 42 Quick Way to Execute AFlash 43 System Utility Diskette 44 Set LCD Panel ID 44 Set Thermal Sensor Threshold 45 System Diagnostic Diskette 46 Running PQA Diagnostics Program 47 Chapter 3 Remova...

Page 6: ... the Speakers 71 Removing the DC DC Charger Board 72 Removing the FIR module 74 Removing the System Board 75 Removing the PCMCIA Card 76 Chapter 4 Troubleshooting 79 System Check Procedures 80 Diskette Drive Check 80 CD ROM Drive Check 80 Keyboard or Auxiliary Input Device Check 81 Memory Check 81 Power System Check 81 Touchpad Check 83 Error Symptom to FRU Index 84 Intermittent Problems 92 Undete...

Page 7: ...III Appendix A Model Number and Configurations117 Appendix B Test Compatible Components List119 Appendix C Online Support Information 125 Index 127 Table of Contents ...

Page 8: ...IV ...

Page 9: ...r saving modes Multimedia ISA based 16 bit high fidelity stereo audio with 3 D sound and wavetable synthesizer Play now audio capability Built in dual speakers Compact disc player control feature Ultra slim high speed CD ROM drive or DVD ROM drive Connectivity High speed fax data modem port available in select countries USB Universal Serial Bus port Human centric Design and Ergonomics All in one d...

Page 10: ...sentations If you prefer you can also connect an external monitor when giving presentations This computer supports simultaneous LCD and CRT display Simultaneous display allows you to control the presentation from your computer and at the same time face your audience You can also connect other output display devices such as LCD projection panels for large audience presentations Dural Display The co...

Page 11: ...ower when you close the display cover and turns it back on when you open the display cover Note If an external monitor is connected the computer turns off the display but does not enter standby mode when you close the display cover To close the display cover fold it down gently until the display cover latch clicks into place Caution To avoid damaging the display do not slam it when you close it Al...

Page 12: ...uter while the cover is closed Icon Function Description 1 Power Lights when the computer is on Blinks when a battery low condition occurs 2 Standby Lights when the computer enters Standby mode 3 Media Activity Lights when the floppy drive hard disk or CD ROM drive or DVD ROM drive is active 4 Battery Charge Lights when the battery is being charged 5 Caps Lock Lights when Caps Lock is activated 6 ...

Page 13: ...n all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down...

Page 14: ...If an external keyboard or keypad is connected to the computer the NumLock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyb...

Page 15: ...l on your keyboard Note Important for US keyboard users The keyboard type is set when you first set up Windows For the Euro symbol to work the keyboard type has to be set to United States International Key Description Windows logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next Taskbar button E Explores My Computer F Finds a Documen...

Page 16: ...yboard 2 Open a text editor or word processor 3 Hold Alt Gr and press the Euro symbol Note The Alt Gr is only used together with the Euro symbol Some fonts and software do not support the Euro symbol Please refer to http www microsoft com typography faq faq12 htm for more information Hot Keys The computer employs hot keys or key combinations to access most of the computer s controls like screen co...

Page 17: ...rnal monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad on off Turns the internal touchpad on and off When you connect an external PS 2 mouse the computer automatically disables the touchpad Fn F8 Speaker on off Turns the speakers on and off mutes the sound Fn Contrast ...

Page 18: ...press and hold the first key Fn before pressing the other key in the hotkey combination Keyboard Ergonomics Located below the keyboard the wide and curved palm rest is ergonomically designed to provide you with a very comfortable place to rest your hands while you type ...

Page 19: ...ses movement on its surface This means the cursor responds as you move your finger on the surface of the touchpad The central location on the palm rest provides optimum comfort and support Note When you connect an external PS 2 mouse the computer automatically disables the internal touchpad ...

Page 20: ...an when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button Right Button Tap Execute Click twice quickly Tap twice at the same speed as double clicking the mouse button Select Click once Tap once Drag Click and h...

Page 21: ... KB 256 B 1 MB 3 MB 16 MB 4 MB Extended DIMM memory PCMCIA controller slot 1 PCMCIA controller slot 2 Lucent Win Modem NetMagic VGA Neomagic VGA FFFF0000 FFFFFFFF 64 KB System board extension for PnP BIOS Interrupt Channel Assignment Interrupt Channel Function NMI System errors IRQ0 System timer IRQ1 Keyboard IRQ2 Cascade IRQ3 FIR or COM2 IRQ4 COM1 IRQ5 Audio or LPT2 optional IRQ6 Floppy IRQ7 LPT1...

Page 22: ...er 8742 chip select 061 System speaker out 040B DMA controller 1 061 System speaker 070 071 Real time clock and NMI mask 080 08F DMA page register 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 0F0 0FF Numeric data processor 120 13F 180 18F Power management controller 170 177 2nd EIDE device CD ROM select 1F0 1F7 1st EIDE device hard drive select 220 22F Audio 240 24F Audio optional 278 2...

Page 23: ... data cache with MMX technology CPU package BGA package BGA package CPU core voltage 1 6 V 1 6 V CPU I O voltage 2 5 V 2 5 V Item Specification CPU type Intel Mobile Pentium II Dixon 300 processor Intel Pentium architecture 64 bit data bus 16K Byte code cache 16 K Bytes write back data cache with MMX technology Intel Mobile Pentium II Dixon 333 processor Intel Pentium architecture 64 bit data bus ...

Page 24: ...stem Memory Item Specification Memory controller ALi M1621 A1K Onboard memory size 0MB DIMM socket number 2 sockets 2 banks Supports memory size per socket 16 32 64 128 MB Supports maximum memory size 256MB 128MB x 2 Supports DIMM type Synchronous DRAM Supports DIMM Speed 66 MHz Supports DIMM voltage 3 3V Supports DIMM package 144 pin so DIMM DIMM Combinations Slot 1 Slot 2 Total Memory 32MB 0 MB ...

Page 25: ...trol Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back Video Item Specification Chip vendor NeoMagic Chip name NM2200C V DH NMG5 Chip voltage 3 3 Volts Supports ZV Zoomed Video port Yes Graph interface PCI AGP PCI bus AGP bus Maximun resolution LCD 1024 x 768 16M colors Maximnun resolution CRT 1024x768 16M colors Video Resolutions Modes Resolution Refre...

Page 26: ...es set by BIOS setup Optional ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Optional parallel port I O address in BIOS Setup 3BCh 378h 278h Optional parallel port IRQ in BIOS Setup IRQ5 IRQ7 Serial Port Item Specification Serial port controller NS PC97338 A2 Number of serial ports 1 Supports 16550 UART Yes Connector type 9 pin D type connector in male type Location Rear side Serial por...

Page 27: ...th hinge sides Supports PnP DMA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ5 PCMCIA Item Specification PCMCIA controller O2 OZ6833T D Version Supports card type Type II type III Number of slots Two type II or one type III Access location Right side Supports ZV Zoomed Video port Yes for upper slot Supports 32 bit CardBus Yes IRQ9 for both slots Modem Item Specification Chipset Lucent 1...

Page 28: ...F3 Floppy Disk Specifications Media recognition 2DD 720KB 2HD 1 2MB 3 mode 2HD 1 44MB Sectors track 9 15 18 Tracks 80 80 80 Data transfer rate Kbit s 250 500 500 Rotational speed RPM 300 360 300 Read write heads 2 Encoding method MFM FM Power Requirement Input Voltage V 5V 10 Hard Disk Drive Item Specification Vendor Model Name IBM DKLA 24320 IBM DADA 26480 Drive Format Capacity MB 4320 6480 Bytes...

Page 29: ...ents Voltage tolerance 5 5 5 5 CD ROM Item Specification Vendor Model Name TEAC CD 224E A26 Performance Specification Transfer rate KB sec 1 546KB sec 3 600KB sec FULL CAV Access time typ 130 msec typ Rotation speed 5136 rpm typ Buffer memory 128KB Interface ATAPI Applicable disc format CD DA CD ROM Mode 1 Mode 2 CD ROM XA MODE 2 FORM 1 FORM 2 Multi Session Photo CD CD I Video CD Enhanced CD CD PL...

Page 30: ...pter 19V 21V Battery 12V 16 8V DC DC converter output Output rating CD 5V 3 3V 12V 5V SB Pri 5V SB Current w load A 0 2 0 3 5 0 0 25 0 02 0 3 8 Charger output Normal charge charge while system is not operative 2 2A Backgound charge charge even system is still operative 0 5A Battery lower 2 level V 14 1V Battery low 3 level V 12V Protection Charger protection Security timer control Over temperature...

Page 31: ...erter ID utility to update the ID information LCD Inverter Item Specification Vendor model name Ambit T62 121 C 00 12 1 Ambit T62 122 C 00 13 3 Input voltage V 7 3 min 21 max Input current mA 1000 max Output voltage Vrms no load 1100 min 1400 max Output voltage frequency kHz 40 min 65 max Item Specification Output current mArms Min Typ Max Remark Output current mArms 6 3 7 0 7 7 Vadj 3 2V Output c...

Page 32: ... 650 typ 650 typ Power Adapter Item Specification Vendor model name Delta ADP 60JB Rev E5 LiteON PA 1600 19AC Rev 02 Input Requirements Maximum input current A 90Vac full load 1 5 A 90V 0 9 A 180V 1 5 A 90V 0 9 A 180V Nominal frequency Hz 47 63 47 63 Frequency variation range Hz 47 63 47 63 Nominal voltages Vrms 90 264 90 264 Inrush current The maximum inrush current will be less than 50A and 100A...

Page 33: ...rotection OVP 26 V 26 V Short circuit protection Output can be shorted without damage Output can be shorted without damage Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 3000 Vac or 4242 Vdc 10 mA for 1 second 3000 Vac or 4242 Vdc 10 mA for 1 second Leakage current 0 25 mA m...

Page 34: ...all power saving chores for your computer Note We recommend you enable power management to prolong your battery life Power Management Modes Display Standby Mode Screen activity is determined by the keyboard the built in touchpad and an external PS 2 pointing device If these devices are idle for the period specified by the LCD backlight Timeout value the display shuts off until you press a key or m...

Page 35: ...ter into Standby mode The Standby indicator lights Warning Unstored data is lost when you turn off the computer power in Standby mode or when the battery is drained To leave Standby mode and return to normal mode Press any key Move the active pointing device internal or external PS 2 or serial Have the Resume Timer set and let it be matched Open the display cover Experience an incoming PC card mod...

Page 36: ...me timer is set and matched Warning Do not change any devices such as add memory when the computer is in Hibernation mode Sleep Mode ACPI If ACPI is installed all power management functions are handled by the Windows operating system In this setup you do not need to set timout values for devices before they enter a power saving mode Sleep mode may be one of three computer power saving modes standb...

Page 37: ... greater system availability without degrading performance For more information about APM under Windows refer to your Windows user s manual Advanced Configuration and Power Interface Advanced Configuration and Power Interface ACPI is a power management specification jointly developed by Intel Microsoft and Toshiba ACPI enables Windows to control the amount of power given to each device attached to...

Page 38: ...30 System Introductions ...

Page 39: ... are seven menu options System Information Basic System Settings Startup Configuration Onboard Device Configuration System Security Power Management and Load Default Settings To enter a menu highlight the item using the keys then press Enter Within a menu navigate through the BIOS Utility by following these instructions Press the cursor up down keys to move between parameters Press the cursor left...

Page 40: ...ystem Floppy Disk Drive Shows the floppy disk drive type 1 44MB 3 5 inch Hard Disk MB Shows the capacity of the hard disk HDD Serial Number Shows the hard disk drive serial number System with Shows the high capacity disc drive installed Options CD ROM or DVD ROM System BIOS Version Shows the system BIOS version VGA BIOS Version Shows the video graphics accelerator BIOS version Serial Number Shows ...

Page 41: ... parameters in this screen Settings in boldface are the default and suggested parameter settings Manufacturer Name Shows the name of the manufacturer UUID Shows the universally unique identifier number Parameter Description Date Sets the system date Format DDD MMM DD YYYY day of the week month day year Time Sets the system time Format HH MM SS hour minute second Parameter Description ...

Page 42: ...mputer outputs to both the computer LCD and an external display device if one is connected Options Auto or Both USB Function Support Enables or disables the USB Universal Serial Bus function Options Disabled or Enabled Hotkey Beep When enabled the computer gives off a beep when a hotkey key combination is pressed See The Euro Symbol for details on hotkeys Options Enabled or Disabled ACPI OS Fast B...

Page 43: ...o set the sequence wherein the computer will boot 1st 2nd and so on Below are possible boot devices Boot from CD ROM or DVD ROM Enables boot up from the CD ROM or DVD ROM drive if selected as the first option The computer attempts to boot from the CD ROM or DVD ROM drive looks for a bootable CD ROM before following the boot sequence specified in the Boot Drive Sequence Floppy Enables boot up from ...

Page 44: ...ss Sets the I O address of the infrared port Options 2F8 3F8 3E8 or 2E8 IRQ Sets the interrupt request of the infrared port Options 3 or 10 DMA Channel Sets a DMA channel for the infrared port Options 3 or 1 Parallel Port Enables or disables the parallel port Options Enabled or Disabled Base Address Sets the I O address of the parallel port Options 378h 278h or 3BCh IRQ Sets the interrupt request ...

Page 45: ...entry Options None or Present Power on Passwords When set this password protects the computer from unauthorized entry during boot up or resume from hibernation mode Options None or Present Hard Disk Password When set this password prevents the internal hard disk from unauthorized access It consists of 7 alphanumeric characters Options None or Present Disk Drive Control Floppy Drive Lockout Control...

Page 46: ...ppears 6 Retype the password to verify your first entry and press Enter After setting the password the computer automatically sets the chosen password parameter to Present 7 Press Esc to return to the main menu 8 Press Esc The following dialog box appears 9 Select Yes and press Enter to save the password and exit the BIOS Utility Changing a Password To change a password follow the same steps used ...

Page 47: ...f the password the screen displays this icon for each character instead of the actual password character Wrong Password Icon If the wrong password is entered this icon will be displayed beside the wrong password Successful Password Entry Icon If the password is correctly entered this icon will be displayed beside the correctly entered password Failure Password Icon The system allows the user 3 cha...

Page 48: ...n Off Hard Disk Will spin down the hard disk after a set amount of inactivity on the disk interface This timer will reset when activity occurs on any primary disk interface or secondary disk interface Options Never 1 2 3 5 10 15 20 25 or 30 Minutes System Standby The system will enter into System Standby mode after a set amout of inactivity time The timer will be reset once there is activity in an...

Page 49: ...nd date Options Disabled or Enabled Date Sets the date the computer resumes at if System Resume Timer is enabled Format month day year Time Sets the time the computer resumes at if System Resume Timer is enabled Format hour minute second Battery low Warning Beep When enabled the system emits an audible warning beep when the unit is running low on battery Options Enabled or Disabled Sleep Upon Batt...

Page 50: ...ile from a diskette to memory edits OEM string and writes to a file 4 Program flash memory programs Flash memory according to the data loaded in step 1 This function also shows the BIOS checksum and BIOS type to make sure that the operation is correct Executing AFlash Follow these steps to execute AFlash 1 Copy the MSG DAT and AFLASH EXE files from the system utilities diskette into the subdirecto...

Page 51: ...d to quickly execute the program aflash file name Enter The program automatically performs the loading and programming functions then reboots the system If the program cannot find the BIOS file it returns to the main menu and flashes the following message Can t Read This File Press any key to continue In this case follow the procedures for loading and programming the BIOS file using the main menu ...

Page 52: ... supported LCD type ID code If you replace an LCD with one of a different brand or use a new inverter the ID information in the inverter EEPROM should be updated Follow the steps below to see the LCD Panel ID 1 Follow the instructions on screen to read current or to set new LCD Panel ID code Note When you set a new LCD Panel ID and the new LCD is not yet enabled to function connect an external CRT...

Page 53: ...e system is equipped with sensors to protect against system overheating By setting System and processor thermal thresholds the system can turn on the cooling fan or shut down automatically when temperatures reach the defined threshold parameters ...

Page 54: ...fails 6 Exit To use this diskette first boot from this diskette then a Microsoft Windows 98 Startup Menu prompts you to choose the testing item Follow the instructions on screen to proceed Important This diskette is not bootable do the following actions before you use it 1 Do system transfers 2 Copy the following files to A HIMEM SYS EMM386 SYS RAMDRIVE SYS CHOICE COM LASTDRV COM MSCDEX SYS Note W...

Page 55: ...u One Test Performs a single test and manual checks the selected test items in sequence Multi Test Performs multiple tests and manual checks the selected test items in sequence Full Test Performs all items and full check the all test items in sequence Quick Test Performs special tests of the highlight items and quick check the select test items in sequence PQA Vx_x xx xx xx Diag Result SysInfo Opt...

Page 56: ...ecified test number Space mark unmark selecting item ESC return to upper menu F1 help menu F2 tests the marked item s Enter Opens the subitem s menu PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ONE TEST MULTI TEST TEST COUNT VALUE 1 9999 1 FULL TEST QUICK TEST PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ONE TEST MULTI TEST SPACE mark unmark selecting item ESC return to upper m...

Page 57: ...ystem board 03XXX Keyboard error Reconnect Keyboard Keyboard System board 04XXX Video error System board 05XXX Parallel Port error System board 06XXX Serial port or main board error System board 07XXX Diskette drive error Diskette drive System board 08XXX Hard disk error Reload BIOS default setting Hard disk System board 09XXX CD ROM error Reconnect CD ROM cable CD ROM drive System board 10XXX Cop...

Page 58: ...50 System Utilities ...

Page 59: ...rist grounding strap and conductive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Tweezers Flat bladed screwdriver or plastic stick Note The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Removal and Replacement Chapter 3 ...

Page 60: ...ectors with locks Unplugging the cable with locks To unplug the cable first unlock the connector by pulling up the two clasps on both sides of the connector with a plastic stick Then carefully pull out the cable from the connector Plugging the cable with locks To plug the cable back first make sure that the connector is unlocked then plug the cable into the connector With a plastic stick press the...

Page 61: ...ps M odem Cover DIM M Door B attery P ack LE D B oard Cable from M B Internal M IC from M B LCD FP C Cable from M B B attery Door DIM M M odule M odem B oard M iddle Cover Long K eyboard LE D B oard Internal M icrophone LCD Bezel LCD M odule LCD Inverter board LCD FP C Cable LE D B oard Cable LCD Panel Inverter B oard M ain Unit see next page 86 1A522 140 2 Screw M ACH PAN M 2 14L 86 1A353 135 2 S...

Page 62: ...Speaker CD ROM Control B oard Touchpad Board Cover Switch Cable from M B HDD M odule M ain Unit 86 1A523 140 3 Screw M AC H P AN M 2 14L N I 86 1A523 6R 0 Screw M AC H P AN M 2 5 6L N I 86 1A523 6R 0 2 Screw M AC H M 2 5 6L N I 86 9A322 4R 0 4 Screw M ACH PAN M 2 4L B ZN 86 9A522 3R 0 6 S crew M AC H M 2 3L 86 9A522 3R 0 2 S crew M AC H M 2 3L 86 1A353 135 9 Screw M ACH PAN M 2 5 13 5L 86 1A 523 6...

Page 63: ...n then slide the battery out from the main unit I 2 To remove the battery cover gently bend the battery cover a little bit outward then slide the battery cover downward to remove it Removing the DIMM 1 Remove the two screws shown below to remove the DIMM cover from the lower case ...

Page 64: ...flat bladed screwdriver to push the latches outward on both sides of the DIMM socket to remove the DIMM module from the DIMM socket Removing the Modem Board 1 Remove the screw as shown below then remove the modem cover from the lower case ...

Page 65: ...ewdriver to push the latches outward on both sides of the modem board socket to remove the modem board 3 Disconnect the modem power cable from the modem board Removing the Keyboard 1 Slide out the hinge covers on both sides of the notebook ...

Page 66: ...ove the LCD FPC cable cover 3 Slide the middle cover to the left side then remove the middle cover from the upper case Note To replace the middle cover be sure that the latches are lined up with the uppercase 4 Turn the keyboard over to expose the keyboard connector ...

Page 67: ...ve the keyboard release the keyboard connector at CN21 as shown below Removing the LCD Module 1 Disconnect the internal microphone cable from the system board at CN10 2 Disconnect the LED cable from the system board at CN11 ...

Page 68: ...wn below then disconnect the LCD FPC cable from the LVDS board at CN12 4 Disconnect the LVDS board from the system board using two flat bladed screwdriver 5 Remove the two screws at the base of the unit then carefully detach the LCD module from the main unit ...

Page 69: ...two rubber cushions and three mylar stickers on the display bezel l 2 Remove the five screws from the LCD bezel as shown below 3 Carefully snap out the LCD bezel 4 Remove the two screws of the LED board then lift the LED board away from the LCD panel ...

Page 70: ...efully remove the internal microphone cable from the LCD panel 7 Remove the six screws as shown below to separate the LCD and the LCD inverter board from the display panel 8 To remove the LCD inverter board disconnect the LCD power cable and LCD FPC cable from the inverter board ...

Page 71: ...Chapter 3 63 9 Carefully tear off the adhesive tape and remove the LCD FPC cable from the LCD 10 This completes the disassembly of the LCD module ...

Page 72: ...Main Unit Removing the Heat Sink and CPU EMI Shield 1 Remove the 5 screws from the heat sink 2 Slide the heat sink to the left side and take out the heat sink from the system board using both hands 3 Remove the CPU EMI Shield from the system board ...

Page 73: ...3 65 Removing the Hard Disk Drive 1 Remove the hard disk module from the system board at CN19 Removing the Upper Case 1 Disconnect the touch pad cable from the system board 2 Remove the 11 screws as shown below ...

Page 74: ... board at CN9 then remove the upper case Removing the Touchpad 1 Disconnect the touchpad cable from the touchpad 2 Remove the 6 screws of the touchpad bracket 3 Lift the touchpad bracket together with the touchpad cable and CD ROM control board assembly away from the upper case ...

Page 75: ... control board from the touchpad bracket first disconnect the touchpad FPC cable then remove the 3 screws to release it 5 Finally remove the touchpad board from the upper case 6 This completes the disassembly procedure for the upper case ...

Page 76: ... to remove the RTC battery from its socket Note You can also remove RTC battery when the keyboard and CPU heat sink are removed Note To re install the RTC battery press the RTC battery into the socket Disassembling the Lower Case 1 Gently remove the two speaker nets from the lower case ...

Page 77: ...3 69 Removing the CD ROM Diskette Drive Module 1 Slide out the CD ROM drive from the CD ROM and diskette drive module 2 Disconnect the CD ROM cable at CN18 and diskette drive cable at CN17 from the system board ...

Page 78: ...the CD ROM and diskette drive module 4 Gently pull out the CD ROM and diskette drive module from the lower case 5 Peel the tape off 6 Release the CD ROM cable from the CD ROM and diskette drive module 7 Disconnect the floppy drive cable from the floppy drive ...

Page 79: ...floppy drive from the CD ROM and diskette drive module 10 This completes the disassembly procedure of the CD ROM and diskette drive module Removing the Speakers 1 Disconnect the left and right channel speaker cables at CN1 and CN2 from the audio I O and battery connection board ...

Page 80: ...m the left and right channel speakers 3 Remove the left and right channel speakers from the lower case Removing the DC DC Charger Board 1 Remove the two screws from the audio and battery connection board 2 Remove the audio board on the system board at CN24 ...

Page 81: ...Chapter 3 73 3 Remove the charger board from the system board at CN23 4 To reconnect the charger board make sure that the charger board matches with the two pillars on the system board ...

Page 82: ... Removing the Fan 1 Disconnect the fan cable at CN16 from the system board 2 Remove the two screws from the fan 3 Lift the fan from the lower case Removing the FIR module 1 Disconnect the FIR cable at CN15 from the system board ...

Page 83: ...rom the FIR module 3 Lift the FIR module from the lower case 4 Disconnect FIR cable from the FIR module Removing the System Board 1 Remove the two screws from the system board 2 Remove the modem connector bracket from the system board ...

Page 84: ...rd from the lower case 4 Remove the modem connector from the lower case Removing the PCMCIA Card 1 Remove the four screws of the PCMCIA card slot 2 Lift the PCMCIA card from the system board 3 This completes the disassembly procedure of the lower case ...

Page 85: ...around the bracket instead You may have to repair both types In the case of the limited quantity version you should replace the longer cable type and connect the diskette FRC cable to go around the bracket to avoid the same mistake Type 1 Cabling mass production version 1 Remove the 3 screws located at the CD ROM diskette drive module s bracket to separate the CD ROM drive from the CD ROM diskette...

Page 86: ...78 Removal and Replacement ...

Page 87: ...tom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System check POST does not complete No beep or error codes are indicated Symptom to FRU Index Undetermined Problems POST detects an error and displayed messages on screen Erro Messages List The diagnostic test detected an error and displayed a FRU code Running PQA Diagnost...

Page 88: ...ive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the diskette drive 2 Replace the diskette driver cable 3 Replace the diskette 4 Replace the system board CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or ...

Page 89: ...eric keypad External keyboard If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the PQA program please refer to Running PQA Diagnostics Program 2 Go to the diagnostic memory in the test items 3 P...

Page 90: ...ted see Undetermined Problems If the voltage is not correct go to the next step Note An audible noise from the power adapter does not always indicate a defect 3 If the power problem occurs only when the port replicator is used replace the port replicator 4 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 5 If the operatio...

Page 91: ...up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad cables 3 Replace the touchpad After you use the touchpad the pointer drifts on the screen for a ...

Page 92: ...a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured Note If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Error Messages List Error Messages Action in Sequence Failure Fixed Disk Reconnect hard disk drive connec...

Page 93: ...iguration used Run Load Default Settings in BIOS Setup Utility RTC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check that the drive is defined with the proper diskette type in BIOS Setup Utility Diskette Drive Check Incorrect Drive A type run SETUP Check that the drive is defined with the...

Page 94: ...flict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Enter Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board No Beep Symptoms Symptom Error Action in Sequence No beep power on indicator turns off and LCD is blank Power source battery pack and power adapter Power System Check Ensure every ...

Page 95: ...ower on indicator turns on and a blinking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly System board No beep during POST but system runs correctly Speaker System board LCD Related Symptoms Symptom Error Action in Sequence LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to exe...

Page 96: ...rrectly remains off or on but system runs correctly Reconnect the LED board LED board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter Power System Check Battery pack Power adapter DC DC charger board Audio I O battery connection board System board The system doesn t power on Power source battery pack...

Page 97: ... PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Symptom Error Action in Sequence Memory count size appears different from actual size Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Speaker Related Symptoms Symptom Error Action in Sequence In DOS or Windows multimedia programs no sound comes from the computer Press Fn F8 Speak...

Page 98: ... enter standby mode after closing the LCD Standby Mode LCD cover switch System board The system doesn t resume from hibernation mode Hybernation Mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode after opening the LCD Standby Mode LCD cover switch System board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let i...

Page 99: ...tem board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device Syste...

Page 100: ...here are no more errors Undetermined Problems The diagnostic problems does not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate a non defective FRU Note Verify that all attached devices are supported by the computer Note Verify tha...

Page 101: ...ve PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU 7 If the problem remains replace each following FRU one at a time Do not replace a non defective FRU System board LCD assembly ...

Page 102: ...94 Troubleshooting ...

Page 103: ...Replicator CNE1 TV S port Connector Reserved CN9 LCD Cover Switch Conn CNE2 FIR Connector CN10 Internal Mic Connector BT1 RTC Battery CN11 LED Board Connector JK1 AC Adapter Connector CN12 LCD Connector SW1 CPU Speed Switch Reserved CN13 Power Push Switch SW2 CPU Core Voltage SW Reserved CN14 Golden Finger for Debug Board SW3 Internal Keyboard type SW CN16 Fan Connector SW4 OEM Logo SW Jumper and ...

Page 104: ...or SW3 Settings SW3 Setting Switch 3 1 OFF OFF OFF US keyboard OFF OFF ON European keyboard OFF ON OFF Japanese keyboard ON OFF OFF US International keyboard Switch 4 ON Bypass password OFF Check password SW4 Settings SW2 Setting Switch 2 1 OFF OFF Acer ...

Page 105: ...Chapter 5 97 Bottom View CN22 Modem Socket CN23 Charger Connector CN24 Audio Battery Connector DM1 DIMM Socket 1 DM2 DIMM Socket 2 ...

Page 106: ...98 Jumper and Connector Information ...

Page 107: ... to order FRU parts for repair and service of customer machines Important To scrap or to return defective parts you should follow the local government ordinance or regulations on how to dispose of them properly or follow the rules set by your regional Acer office on how to return them Important The Recovery CD listed in the FRU table below cannot be sold except the predefined conditions are sustai...

Page 108: ... BZL MITS D353F3X 56 01051 371 NS FDD Cable C A FPC FDD AN500 50 45B07 002 NS CD ROM Cable C A FPC CD ROM AN500 50 45C02 001 NS CD ROM FDD Bracket ASSY BRKT CD FDD BRKT AN500 60 45C02 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 109: ...IMM KMM 466S424CT F0 32M 72 46424 B0E NS DIMM 64MB SDRAM Mitsubishi SDIMM 64M M5M4V64S40 BTP 8L 72 54644 C0N NS DIMM 64MB SDRAM Micron SDIMM 64M MT8LSOT864 HG 662B3 72 08864 C0N NS DIMM 64MB SDRAM Samsung SDIMM 64M KMM466S824 C T2F10 72 46824 A0N NS DIMM 128MB SDRAM Samsung SO DIMM 128M KMM466S172 3T2 F10 72 46172 00N FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 110: ...E 6GB IBM 6M 45C02 001 24 HDD 4GB IBM 4 3G IBM DKLA24320 56 02834 102 NS HDD 6GB IBM HDD 2 5 6480GB IBM DADA26480 56 02A04 002 22 HDD connector 500 HDD TRANSPORT BOARD 2L 55 45B03 001 NS HDD bracket pack L R HDD BRACKET 6M 45B06 001 Keyboard NS Keyboard NSK 84A52 91 78S07 052 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 111: ... 001 NS Inverter INVERTER T62 121 C 00 510 19 21030 461 NS Microphone assemble ASSY MICROPHONE MODULE 6M 45B10 001 NS LED cable W A 10P 10P 120MM LED AN500 50 45B11 001 NS LED board EXTENSA 700 LED BOARD 55 47A03 001 NS LCD FPC DSTN ASSY LCD FPC 12 1 DSTN 700 60 47A07 072 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 112: ... 011 NS Hinge Pack HINGE PACK IBM 6K 45C01 011 NS LCD Module 12 1 TFT HIT ASSY LCD MODULE 12 1 6M 45C03 011 NS 12 1 LCD TFT LCD 12 1 TFT SANYO TM121SV02L 01 56 0745C 001 NS Inverter INVERTER T62 121 C 00 510 19 21030 461 NS Microphone Rubber ASSY MICROPHONE MODULE 6M 45B10 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 113: ... BOARD 55 47A03 001 NS LCD FPC TFT C A COAX SANYO 12 1TFT 500 510 50 45B13 001 NS LCD panel DSTN ASSY LCD PNL HIT12 1 DSTN 700 60 47A08 031 NS LCD bezel ASSY LCD BZL 12 1 AN500 60 45B15 011 NS Hinge Pack HINGE PACK HIT 6K 45C01 011 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 114: ...1 CAC 13 3 TFT XGA 56 0747A 001 NS Inverter INVERTER T62 122 C 00 510 19 21030 471 NS Microphone Rubber ASSY MICROPHONE MODULE 6M 45B10 001 NS LED cable 13 3 W A 10P 10P 120 MM LED AN500 50 45B11 001 NS LED board EXTENSA 700 LED BOARD 55 47A03 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 115: ...nel TFT ASSY LCD PNL HIT13 3 TFT 700 60 47A08 004 NS LCD bezel ASSY LCD BEZEL 13 3 700 60 47A09 002 NS Hinge Pack HINGE PACK HIT 6K 45C01 011 NS LVDS board 13 3 only EXTENSA 700 LVDS BOARD 55 47A05 001 Mainboard FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 116: ...300 55 45C01 021 Mainboard 510 Dixon 333 TM510 MAIN BOARD DIXON 333 55 45C01 031 Mainboard 510 Dixon 366 TM510 MAIN BOARD DIXON 366 55 45C01 041 Mechanical Parts 15 Battery door DOOR BATTERY PC AN500 42 45B04 001 NS DIMM cover CVR DIMM AL 050 AN500 34 45B03 002 NS Modem Cover CVR MODEM AL AN500 34 45B04 002 NS Speaker net pack L R SPEAKER NET 6M 45B14 001 FRU List P N 91 45CXX XXX Picture No Part ...

Page 117: ...6M 45B08 001 13 Middle cover Long CVR MIDDLE 1 PC 050 AN500 42 45B01 001 14 Middle cover Short CVR MIDDLE 2 42 45B02 002 NS Modem connector bracket BRKT RJ 45 SUS AN510 33 45C02 001 NS Modem connector W A JACK6P 3P 80MM AN500 50 45B04 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 118: ...trol board module TOUCHPAD CD ROM CONTROL BDTM500 6M 45B15 001 NS Touchpad FPC C A FPC TOUCH PAD AN500 50 45B05 002 NS CD ROM control board 500 CD ROM CONTROL BOARD 55 45B05 001 NS TOUCHPAD BRACKET ASSY T P BRK AN500 60 45B09 005 NS Power switch cable W A CVR SW 2P 45MM AN700 50 47A10 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 119: ...acket BRKT FAN SECC AN510 33 45C06 001 32 CPU EMI Bracket ASSY CPU BRKT EMI HAMMER3 33 45C08 001 Power NS Adapter ADT 90 270V ADP 60JB V A 720 25 10064 031 NS Adapter ADT 60W PA 1600 19 720 25 10068 031 NS Battery Pack ASSY BTY PACK BTP 2231 510 60 45C07 001 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 120: ...m board AMBIT MODEM 56K AMBIT J07 017 C 00 54 09011 211 23 BTY Audio board 510 AUDIO BOARD 55 45C02 001 50 IR board 510 IR BOARD 55 45C03 001 Others NS RTC battery BTY LI 3V CR1220 36MAH 23 20004 091 NS PCMCIA Slot SKT PCMCIA C 97 25846 001 62 10024 041 51 FAN FAN 30 30 10 UDQFFMH01 H BT2 23 10033 031 FRU List P N 91 45CXX XXX Picture No Part name Description Part No ...

Page 121: ...2 3L NI 86 9A522 3R0 NS Screw SCRW WAFER NYLO M2 5 6L B ZN 86 9A353 6R0 NS Screw SCRW MACH PAN M2 4L C ZN 86 9A522 4R0 NS Screw SCREW M3 5L 700 86 9A524 5R0 NS Screw SCREW M2 5X4L NI 700 86 9A553 4R0 37 Screw SCR M2 5 13 5L B ZN NYLOK 700 86 1A353 135 45 Screw SCRW PAN BLACK ZN M2 5 L16 86 1A353 160 46 Screw SCREW MECH PAN M2 5 4L NI 86 1A523 4R0 Miscellaneous Parts FRU List P N 91 45CXX XXX Pictu...

Page 122: ...NOB CD POWER PC 050 AN500 42 45B05 002 NS LCD latch LATCH LCD 700 42 47A01 002 NS LCD latch spring SPRING EJ KNOB SWP300 34 47604 001 NS CD ROM mylar MYLAR CD ROM AN500 40 45B06 001 NS FDD mylar MYLAR 2 FDD AN500 40 45B16 002 NS CD ROM bracket mylar MYLAR 1 CD ROM BRKT AN500 40 45B18 001 NS CD ROM FDD insulant mylar MYLAR INSULAT SHT CD FDD VEGA 40 45B40 001 FRU List P N 91 45CXX XXX Picture No Pa...

Page 123: ...Chapter 6 115 Exploded Diagram ...

Page 124: ...116 FRU Field Replaceable Unit List ...

Page 125: ...510TE 13 3 TFT Mobile Pentium II Processor Celeron 300 MHz 64MB 4 3GB 24x Li Ion 510TEV 13 3 TFT Mobile Pentium II Processor Celeron 300 MHz 64MB 4 3GB 2X DVD Li Ion 511DX 12 1 HPA Mobile Pentium II Processor Celeron 333 MHz 32MB 4 3GB 24x Li Ion 511T 12 1 TFT Mobile Pentium II Processor Celeron 333 MHz 32MB 4 3GB 24x Li Ion 510TE 13 3 TFT Mobile Pentium II Processor Celeron 333 MHz 64MB 4 3GB 24x...

Page 126: ...118 Model Number and Configurations 510TEV 13 3 TFT Mobile Pentium II Processor Celeron 333 MHz 64MB 4 3GB 2X DVD Li Ion Model Number Definitions Model Number LCD CPU Memory HDD CD Battery ...

Page 127: ...ased by the Acer Mobile System Testing Department Test Compatible PCMCIA SCSI Card Test Compatible PCMCIA CD ROM Test Compatible PCMCIA ATA Test Compatible PCMCIA ZV MM Vender Adapter Name Win 98 Win 95 OSR2 Win NT Apaptec SlimSCSI APA 1460AB PASS PASS PASS Apaptec SlimSCSI APA 1480A PASS PASS NewMedia BUS Toaster PCMCIA to SCSI PASS PASS PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT IBM Port...

Page 128: ...com CreditCard Apapter IIps PASS PASS PASS TokenRing 3Com TokenLink III16 4 PASS PASS PASS IBM Ethernet 10baseT 100baseT IBM EtherJet PC card PASS PASS PASS TokenRing IBM Token ring 16 4 Adapter II PASS PASS PASS IBM Turbo 16 4 TokenRing PC card PASS PASS PASS CardBus Win 98 Win 95 OSR2 Win NT OEM 3Com Fast EtherLink XL cardbus PASS PASS PASS Intel EtherExpress PRO 100 Mobile Adapter PASS PASS PAS...

Page 129: ...Win NT Adapter Xircom Pocket Ethernet III PASS PASS PASS Modem Card up to 28 8 K Win 98 Win 95 OSR2 Win NT LASAT Credit 288 DK 144 288 FAX Modem PASS PASS PASS TDK V34 28 8 14 4 Data Fax PCMCIA PASS PASS PASS USR Sportster 28 8 PC card Fax Modem PASS PASS PASS Xircom PCMCIA Fax Modem28 8m PASS PASS PASS Modem Card up to 33 6 K Win 98 Win 95 OSR2 Win NT DLink Winconnect 33 6 Fax modem PASS PASS PAS...

Page 130: ... PASS PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT Hitachi DK238A 43 PASS PASS PASS Hitachi DK239A 65 PASS PASS PASS IBM DKLA 24320 PASS PASS PASS IBM DADA 26480 PASS PASS PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT IO KBD IBM 104key Keyboard Black PASS PASS PASS Acer 101 keyborad PASS PASS PASS Microsoft Natural Keyboard PASS PASS PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT IO...

Page 131: ...PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT IO Display IBM G42 PASS PASS PASS IBM G72 PASS PASS PASS IBM P70 PASS PASS PASS IBM 9514 B04 TFT monitor PASS PASS PASS Acer AcerView 76i PASS PASS PASS Acer AcerView 98i PASS PASS PASS Compaq Color monitor V70 PASS PASS PASS NEC 20 color Monitor PASS PASS PASS Vender Adapter Name Win 98 Win 95 OSR2 Win NT IO Projector Mitsubishi LVP X100A PASS PA...

Page 132: ...124 Test Compatible Components List ...

Page 133: ...m You can find information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Also contained on this website is Detailed information on Acer s International Traveler s Warranty ITW An overview of all the support services we offer accompanied by a list of telephone fax and e mail contacts for ...

Page 134: ...126 Online Support Information ...

Page 135: ... navigating 31 Onboard Devices Configuration menu 35 36 Power Management menu 40 Startup Configuration menu 34 System Security menu 37 brightness hot keys 9 C Cache Memory 17 caps lock 5 on indicator 4 CD ROM 21 computer features 1 on indicator 4 Connectivity 1 Connector Types 52 contrast hot keys 9 CPU 32 D date setting in BIOS Utility 33 DC DC Charger Board 22 DIMM Combinations 16 Disassembling ...

Page 136: ... cation 13 Hibernation Mode 27 Hibernation mode 27 28 conditions 27 entering 27 hot key 9 resuming from 28 Human centric Design and Ergo nomics 1 I I O Address Map 14 Intermittent Problems 92 Interrupt Channel Assignment 13 K Keyboard 20 Hot Keys 8 Special Keys 5 The Euro Symbol 7 Keyboard Ergonomics 10 L LCD 23 LCD Inverter 23 M media access on indicator 4 Memory Address Map 13 Model Number Defin...

Page 137: ...Removing the DIMM 55 Removing the Hard Disk Drive 65 Removing the Keyboard 57 Removing the Modem Board 56 Removing the Touchpad 66 Removing the Upper Case 65 S Serial Port 18 serial port setting in BIOS Utility 36 Setting a Password 38 Simultaneous Display 2 Sleep Mode ACPI 28 speakers hot key 9 Standby mode 27 entering 27 hot key 9 resuming from 27 signals 27 status indicator 4 Startup Configurat...

Page 138: ...Compatible PCMCIA SCSI Card 119 Test Compatible Printers 123 time setting in BIOS Utility 33 Touchpad 11 touchpad hot key 9 using 12 Touchpad Basics 12 Touchpad Check 83 TPM 125 U Undetermined Problems 92 utility BIOS Setup 31 41 V Video 17 Video Memory 17 Video Performance 2 Video Resolutions Modes 17 ...

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