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VI

Table of Contents

Removing the PCMCIA Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Removing the Touchpad Module   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Disassembling the Hard Disk Drive Module  . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Disassembling the Floppy Disk Drive and CD-ROM Combo Module  . . . . . . . . .56

Chapter 

4

Troubleshooting 57

System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Diskette Drive Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
CD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Keyboard or Auxiliary Input Device Check  . . . . . . . . . . . . . . . . . . . . . . . . .58
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Power System Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Index of Error Message   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Index of Symptom-to-FRU Error Message  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Intermittent Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Undetermined Problems  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Index of PQA Diagnostic Error Code, Message  . . . . . . . . . . . . . . . . . . . . . . . . .70

Chapter 5

Jumper and Connector Locations 

71

Top View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Bottom View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Chapter 6

FRU (Field Replaceable Unit) List 

73

Appendix A

Model Definition and Configuration 

87

Appendix B

Test Compatible Components 

89

Microsoft Windows 98 ACPI Environment Test   . . . . . . . . . . . . . . . . . . . . . . . . .90

Appendix C

Online Support Information 

93

Index 95

505-1.book  Page VI  Thursday, November 4, 1999  4:36 PM

Summary of Contents for TravelMate 505

Page 1: ...PART NO 49 43F02 001 DOC NO C4225 R01 PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw 505 1 book Page I Thursday November 4 1999 4 36 PM ...

Page 2: ... and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequenti...

Page 3: ...onal information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures 505 1 book Page III Thursday November 4 1999 4 36 PM ...

Page 4: ...eneric service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER ...

Page 5: ...mal and Fan Utility 37 Main Board Data Utility 37 System Diagnostic Diskette 38 Running PQA Diagnostics Program 38 Chapter 3 Machine Disassembly and Replacement 41 General Information 42 Before You Begin 42 Connector Types 42 Disassembly Procedure Flowchart 43 Removing the Battery Pack 45 Removing the DIMM 45 Removing the Modem Board 45 Removing the Keyboard 46 Removing the LCD Module 47 Disassemb...

Page 6: ...wer System Check 59 Touchpad Check 60 Index of Error Message 61 Index of Symptom to FRU Error Message 64 Intermittent Problems 68 Undetermined Problems 69 Index of PQA Diagnostic Error Code Message 70 Chapter 5 Jumper and Connector Locations 71 Top View 71 Bottom View 72 Chapter 6 FRU Field Replaceable Unit List 73 Appendix A Model Definition and Configuration 87 Appendix B Test Compatible Compone...

Page 7: ...dia 16 bit high fidelity stereo audio with 3D sound and wavetable synthesizer Built in dual speakers Ultra slim high speed CD ROM drive Connectivity High speed fax data modem port USB Universal Serial Bus port Human centric Design and Ergonomics All in one design CD ROM FDD HDD Sleek smooth and stylish design Full sized keyboard Wide and curved palm rest Ergonomically centered touchpad pointing de...

Page 8: ...gement The power management system incorporates an automatic LCD dim feature that automatically dims the LCD when the computer is powered by a battery pack to conserve battery power See Power Management for more information on power management features Opening and Closing the Display To open the display slide the display cover latch to the left and lift up the cover Then tilt it to a comfortable v...

Page 9: ...aps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the scre...

Page 10: ...national To verify the keyboard type 1 Click on Start Settings Control Panel 2 Double click on Keyboard 3 Click on the Language tab 4 Verify that the keyboard type used for English United States is set to United States International 5 If not select and click on Properties then select United Stated International and click on OK 6 Click on OK Key Description Windows logo key Start button Combination...

Page 11: ...ment schemes Fn F4 Sleep Puts the computer in Sleep mode which can be defined via the advanced section of the Power Management Properties in the Windows Control Panel Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any ...

Page 12: ...comfortable place to rest your hands while you type Touchpad The built in touchpad is a PS 2 compatible pointing device that senses movement on its surface This means that the cursor responds as you move your finger on the surface of the touchpad The central location on the palm rest provides optimum comfort and support NOTE When you connect an external PS 2 mouse the computer automatically disabl...

Page 13: ... keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button Right Button Tap Execute Click twice quickly Tap twice at the same speed as double clicking the mouse button Select Click once Tap once Drag Click and hold then use finger to drag the...

Page 14: ...2 SDRAM 32MB 64MB HDD CDROM USB CRT LCD CARDBUS SLOT SI O Ali 5135B BIOS KBC M38867 PORT80 PRINTER FLOPPY SERIAL TOUCHPAD INT KB EXT KB AUDIO BATTERY BOARD CS4299 MODEM DAUGHTER CARD 33MHz IDEBUS AC LINK X BUS HOSTBus 66MHz CLOCK GENERATOR C Y2272 CPUCORE REGULATOR POWER DC DC VOLTAGE REGULATORS BATTERY CHARGER 505 1 book Page 8 Thursday November 4 1999 4 36 PM ...

Page 15: ...em Memory 19 Internal Keyboard Connector 7 Parallel Port 20 Touch Pad Connector 8 LED Board Connector 21 Onboard Switch 9 RTC Battery Connector 22 Diskette Drive Connector 10 Fan Connector 23 CD ROM Connector 11 LCD Connector 24 PCMCIA Slot 12 VGA Port 25 Keyboard Controller 13 VGA Controller 26 Golden Finger for Debug 2 12 7 26 24 3 20 19 18 14 16 21 22 23 10 9 1 4 5 6 8 11 13 17 25 15 505 1 book...

Page 16: ... BIOS Flash ROM 2 DIMM Socket 7 Audio CODEC 3 CardBus Controller 8 Onboard System Memory 4 Super I O Controller 9 Audio Battery Connector 5 Modem Board Connector 10 Clock Generator 1 2 3 4 5 6 7 8 9 10 505 1 book Page 10 Thursday November 4 1999 4 36 PM ...

Page 17: ...ces to the computer Front Panel The front panel contains ports for external audio connections Icon Port Connects to 1 Speaker out jack Speakers or headphones 2 Audio line in jack Audio line in device with a 3 5mm minijack e g audio CD player stereo walkman 3 Microphone in jack 3 5mm minijack condenser microphone 505 1 book Page 11 Thursday November 4 1999 4 36 PM ...

Page 18: ...sources Icon Port Connects to 1 DC in jack AC adapter and power outlet 2 USB port USB devices e g USB mouse 3 PS 2 port PS 2 compatible devices e g PS 2 keyboard mouse keypad 4 Serial port Serial devices e g serial mouse 5 Parallel port Parallel devices e g parallel printer 6 External monitor port Display monitor up to 1024x768 resolution 64K colors 505 1 book Page 12 Thursday November 4 1999 4 36...

Page 19: ...t Panel Icon Port Connects to 1 PC Card slot 16 bit PC Cards and 32 bit CardBus PC Cards ZV support 2 Modem jack Phone line only for models with an internal fax modem 505 1 book Page 13 Thursday November 4 1999 4 36 PM ...

Page 20: ...ction Description 1 Power Lights when the computer is on Blinks when a battery low condition occurs 2 Standby Lights when the computer enters Standby mode 3 Media Activity Lights when the floppy drive hard disk or CD ROM drive or DVD ROM drive is active 4 Battery Charge Lights when the battery is being charged 5 Caps Lock Lights when Caps Lock is activated 6 Num Lock Fn F11 Lights when Numeric Loc...

Page 21: ...to the processor die 3 Low power GTL system bus interface CPU Package BGA package BGA package BGA package CPU Core Voltage 1 6 V 1 9 V 1 9 V CPU I O Voltage 2 5 V 2 5 V 2 5 V BIOS Item Specification BIOS vendor Acer BIOS Version V3 0 BIOS ROM type Flash ROM BIOS ROM size 256KB BIOS package 32 pin TSOP Supports protocol PCI 2 1 SMI APM 1 2 DMI 2 00 1 E IDE ACPI USB ESCD 1 03 ANSI ATA 3 0 PnP 1 0a B...

Page 22: ...B 0 MB 32 MB 32 MB 32 MB 64 MB 32 MB 64 MB 96 MB 32 MB 128 MB 160 MB 64 MB 0 MB 64 MB 64 MB 32 MB 96 MB 64 MB 64 MB 128 MB 64 MB 128 MB 192 MB LAN Interface Item Specification LAN Controller None LAN Controller Resident Bus None LAN Port None Function Control None MODEM Interface Item Specification Chipset Lucent 1646 Fax modem data baud rate bps 14 4 K Data modem data baud rate bps 56 K Supported...

Page 23: ...00 Bytes Per Sector 512 512 Logical Heads 15 16 Logical Sectors 63 63 Drive Format Logical Cylinders 12416 16383 Physical Read Write Heads 2 3 Disks 1 2 Spindle Speed RPM 4200 4200 Performance Specifications Buffer Size 418 KB 418 KB Interface IDE IDE Data Transfer Rate Disk Buffer Mbits s 161 6 85 5 161 6 85 5 Data Transfer Rate Host Buffer Mbytes s 66 6 max 16 6 max DC Power Requirements Voltage...

Page 24: ... Compatibility PC 98 PC 99 AC97 2 1 Mixed sound source Line in CD Video AUX Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz Internal microphone None Internal speaker quantity Yes 2 pieces on two sides of front panel Supported PnP DMA channel DMA channel 0 DMA channel 1 Supported PnP IRQ IRQ11 Video Interface Item Specification Chip vendor NeoMagic Chip name NM2160 Chip voltage 3 3 volts ...

Page 25: ... control Enable Disable by BIOS Setup Supports ECP Yes set by BIOS setup Optional ECP DMA channel in BIOS Setup DMA channel 1 DMA channel 3 Optional parallel port I O address in BIOS Setup 3BCh 378h 278h Optional parallel port IRQ in BIOS Setup IRQ7 Serial Port Item Specification Serial port controller ALI 5135B Number of serial port 1 Supports 16550 UART Yes Connector type 9 pin D type connector ...

Page 26: ... UART Support None FIR Location None Selection Serial Port by BIOS Setup None PCMCIA Port Item Specification PCMCIA controller O2 OZ6912 Supported card type Type II Type III Number of slots One type II or one type III Access location Right side Supported ZV Zoomed Video port Yes Supported 32 bit CardBus Yes IRQ9 Keyboard Item Specification Keyboard controller Mitsubishi M38867 VJG TQFP Keyboard ve...

Page 27: ...V DC DC converter output Output Rating 5V 3 3V 12V 5V SB Current w load A 0 2 0 3 5 0 0 25 0 02 Charger output Normal charge charge while system is not operative 2 2A Background charge charge even system is still operative 0 8A Battery low 2 level V 8 8V Battery low 3 level V 8V Protection Charger protection Security timer control Over temperature protection Over voltage protection DC DC converter...

Page 28: ... None 1000 max Output Voltage Vrms no load 1100 min None 1400 max Output Voltage Frequency KHz 40 min None 65 max Item Specification Output Current mArms Min Typ Max Remark Output Current mArms 6 3 7 0 7 7 Vadj 3 2 V Output Current mArms 0 7 1 0 1 3 Vadj 2 15 V LCD Item Specification Vendor model name 12 1 Sharp LM121SS1T53 12 1 Hitachi TX31D27VCICBB Mechanical Specifications LCD display area diag...

Page 29: ...x 20MHz bandwidth Load 0A min 2 4A max Output Ratings CC mode DC Output Voltage 20V 1 0V Constant Output 3 6 0 3A Dynamic Output Characteristics Turn on Delay Time 2 sec 115Vac Hold Up Time 8 ms min 115Vac input full load Over Voltage Protection OVP 24 V Short Circuit Protection Output can be shorted without damage Electrostatic Discharge ESD 15kV at air discharge 8kV at contact discharge Dielectr...

Page 30: ...in a specified period of time Hard disk drive is in standby mode spindle turned off Environmental Requirements Item Specification Temperature Operating 5 35 Degree C Non Operating 20 60 Degree C Humidity Operating 20 80 RH Non condensing Non Operating 20 90 RH Non condensing Vibration Operating Unpacked 5 25 6 Hz 0 38 mm Non Operating Unpacked 5 27 1 Hz 0 6G 27 1 50 Hz 0 41 mm 50 500 Hz 2G Packed ...

Page 31: ...1 060 064 Keyboard controller 8742 chip select 061 System speaker out 040B DMA controller 1 061 System speaker 070 071 Real time clock and NMI mask 080 08F DMA page register 0A0 0A1 Interrupt controller 2 0C0 0DF DMA controller 2 0F0 0FF Numeric data processor 120 13F 180 18F Power management controller 170 177 2nd EIDE device CD ROM select 1F0 1F7 1st EIDE device hard drive select 220 22F Audio 2...

Page 32: ...ptional IRQ10 USB IRQ11 Audio Modem CardBus IRQ12 PS2 pointing device IRQ13 Numeric data processor IRQ14 1st IDE device hard disk 2nd EIDE device CD ROM drive IRQ15 Optional DMA Channel Assignment DMA Channel Function DRQ0 Audio optional DRQ1 ECP or Audio optional DRQ2 Floppy DRQ3 ECP optional DRQ4 DMA controller DRQ5 Not used DRQ6 Not used DRQ7 Not used 505 1 book Page 26 Thursday November 4 1999...

Page 33: ...System Settings Startup Configuration Onboard Device Configuration System Security and Load Default Settings To enter a menu highlight the item using the keys then press Enter Within a menu navigate through the BIOS Setup Utility by following these instructions Press the cursor up down keys to move between parameters Press the cursor left right keys to change the value of a parameter Press Esc whi...

Page 34: ...n input into the Notebook Manager setting by themselve whatever the number they need but only can input once While service engineers swapping inverters for customers customers can re input Parameter Description CPU Type Speed Describes the type of CPU installed in the system Floppy Disk Drive Shows the floppy disk drive type 1 44MB 3 5 inch Hard Disk MB Sets the hard disk type HDD Serial Number Sh...

Page 35: ...and time The currently used algorithm that was created by the OSF Open Software Foundation from a combination of a timestamp physical Ethernet address and a sequence number to generate the unique ID number until the year A D 3400 Without a network card machine a different method is used to generate that part of the GUID It differs from Intel number which identifies a computer but UUID number can i...

Page 36: ...asic computer settings like date and time The table below describes the parameters in the screen Parameter Description Date Sets the system date Format DDD MMM DD YYYY day of the week month day year Time Sets the system time Format HH MM SS hour minute second 505 1 book Page 30 Thursday November 4 1999 4 36 PM ...

Page 37: ...When enabled the computer gives off a beep when a hotkey key combination is pressed See Hot Keys on page 5 for details on hotkeys Options Enabled or Disabled Fast Boot Allows you to define your system s booting process whether to skip some POST routines or proceed with the normal booting process Options Enabled or Disabled Boot Drive Sequence Allows you to set the sequence wherein the computer wil...

Page 38: ...ions Enabled or Disabled Base Address Sets the I O address of the serial port Options 3F8h 2F8h 3E8h or 2E8h IRQ Sets the interrupt request of the serial port Options 4 or 11 Parallel Port Enables or disables the parallel port Options Enabled or Disabled Base Address Sets the I O address of the parallel port Options 378h 278h or 3BCh IRQ Sets the interrupt request of the parallel port Options 7 or...

Page 39: ...appears 2 Type a password The password may consist of up to eight alphanumeric characters A Z a z 0 9 IMPORTANT Be very careful when typing your password because the characters do not appear on the screen 3 Press Enter The retype password box appears Parameter Description Setup Password When set this password protects the BIOS Setup Utility from unauthorized entry Options None or Present Power on ...

Page 40: ...continue It is shown after the TravelMate logo Hard Disk Password icon When set to present prompts the user to input the correct password for the hard disk to operate It is shown after the Power on Password Icon Password character icon When typing the characters of the password the screen displays this icon for each character instead of the actual password character Wrong password icon If the wron...

Page 41: ... When you select this menu item the following dialog box displays To load factory default settings for all the parameters select Yes and press Enter Otherwise select No and press Enter 505 1 book Page 35 Thursday November 4 1999 4 36 PM ...

Page 42: ...utility Executing AFlash IMPORTANT If this diskette is not bootable do the following actions before you use it 1 Create a bootable disk 2 Copy all AFlash files into this bootable diskette 3 Put the bootable disk into TravelMate 505 series mobile then re boot IMPORTANT Never turn off the system power while Flash BIOS is programming This will damage your system 4 After Flash BIOS is done reboot the ...

Page 43: ...f you write a wrong ID into the inverter just reboot and re execute the program and input the correct ID code 2 Restart the computer the new LCD should work normally NOTE If LCD cannot display after changing the ID code make sure you select the correct ID code or try reconnecting the LCD FPC cable connectors Thermal and Fan Utility The system is equipped with sensors to protect against system over...

Page 44: ...est 3 USB Register and Connect Disconnect Test NOTE A USB device is required when executing the USB Connection Disconnection Test or this test fails 4 Exit To use this diskette first boot from this diskette then a Microsoft Windows 98 Startup Menu prompts you to choose the testing item Follow the instructions on screen to proceed IMPORTANT This diskette is not bootable do the following actions bef...

Page 45: ...forms special tests of the highlighted items and quickly check the selected test items in sequence The screen below appears if you select Multi Test Specify the desired number of tests and press Enter PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag ONE TEST MULTI TEST FULL TEST QUICK TEST PQA Vx_x xx xx xx Diag Result SysInfo O ption Exit Diag One TEST Multi TEST PQA Vx_x xx xx xx Diag Resu...

Page 46: ...n subitem s menu Test Times Indicates the number of tests to perform NOTE The F1 and F2 keys function only after you finish configuring the Test option NOTE If there are any problems occured during BIOS updated refer to Index of PQA Diagnostic Error Code Message on page 70 for troubleshooting PQA Vx_x xx xx xx Diag Result SysInfo Option Exit Diag MANUAL TEST AUTO TEST Test Items System Board Memor...

Page 47: ...ive mat for preventing electrostatic discharge Flat bladed screwdriver Phillips screwdriver Tweezers Flat bladed screwdriver or plastic stick NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Machine Disassembly and Replacement Chapter 3 505 1 book Page 41 Th...

Page 48: ...cable with locks To unplug the cable first unlock the connector by pulling up the two clasps on both sides of the connector with a plastic stick Then carefully pull out the cable from the connector Plugging the cable with locks To plug the cable back first make sure that the connector is unlocked then plug the cable into the connector With a plastic stick press the two clasps on both sides of the ...

Page 49: ...START Middle Cover short Hinge caps Modem Cover DIMM Door Battery Pack LED Board Cable from M B Battery Door DIMM Module Modem Board Middle Cover Long LED Board LCD Inverter board LCD FPC Cable Inverter Board 86 1A522 140 2 Screw MACH PAN M2 14L 86 1A353 135 2 Screw MACH PAN M2 5 13 5L 86 9A523 6R0 5 Screw M2 5 6L B ZN 86 9A522 4R0 2 Screw MACH PAN M2 4L 86 9A522 4R0 2 Screw MACH PAN M2 4L 86 5A52...

Page 50: ...1A523 6R0 2 Screw MACH M2 5 6L NI 86 9A522 4R0 4 Screw MACH PAN M2 4L B ZN 86 9A522 3R0 6 Screw MACH M2 3L 86 1A353 135 10 Screw MACH PAN M2 5 13 5L 86 1A523 6R0 1 Screw MACH M2 5 6L 86 1A523 6R0 2 Screw MACH M2 5 6L NI Touchpad Board Cable from M B HDD Module RTC Battery Cable from M B Touchpad Module CD ROM FDD Module Mainboard Modem Bracket Modem Connector 505 1 book Page 44 Thursday November 4...

Page 51: ...remove the two screws from the DIMM cover 2 Then remove the DIMM cover from the lower case 3 Use two flat bladed screwdrivers to push the latches outward on both sides of the DIMM socket 4 Then remove the extended DIMM module from the DIMM socket Removing the Modem Board 1 To remove the modem board first remove the screw from the modem cover 2 Remove the modem cover from the lower case 505 1 book ...

Page 52: ... left hinge cover from the main unit 2 Use a flat bladed screwdriver to remove the short middle cover 3 Slide the long middle cover to the left side then remove it from the upper case 4 Pull out and upward to expose the keyboard connector at CN19 and disconnect the keyboard cable from the keyboard connector carefully 505 1 book Page 46 Thursday November 4 1999 4 36 PM ...

Page 53: ...D FPC cable 2 At CN9 disconnect the LCD FPC cable from the mainboard 3 At CN7 disconnect the LED cable from the mainboard 4 Remove the two screws holding the LCD module as shown 5 Next remove the LCD module from the main unit 505 1 book Page 47 Thursday November 4 1999 4 36 PM ...

Page 54: ...from the LCD module and snap out the LCD bezel 3 Then remove it from the LCD module 4 Remove the two screws holding the LED board and remove the LED board from the LCD panel 5 Disconnect the LED cable from the LED board 6 Remove the four screws holding the two LCD hinges then remove the hinges 505 1 book Page 48 Thursday November 4 1999 4 36 PM ...

Page 55: ...y 8 Disconnect the LCD power cable and LCD FPC cable from the inverter board 9 Remove the four screws holding the LCD then gently remove the LCD from the LCD panel 10 Tear off the adhesive tape 11 Disconnect the LCD FPC cable from the LCD 505 1 book Page 49 Thursday November 4 1999 4 36 PM ...

Page 56: ... take it out from the main unit 3 Remove the CPU EMI shield from the main unit 4 At CN8 disconnect the RTC battery cable from the mainboard and then lift it away from the upper case Removing the Hard Disk Drive 1 At CN17 remove the hard disk drive from the mainboard 2 At CN18 disconnect the touchpad cable from the mainboard 505 1 book Page 50 Thursday November 4 1999 4 36 PM ...

Page 57: ...ft the upper case gently 3 At CN6 disconnect the cover switch cable from the mainboard then remove the upper case Removing the Floppy Disk Drive CD ROM Drive Combo Module 1 Disconnect the CD ROM drive cable and floppy disk drive cable at CN16 and CN 15 respectively 505 1 book Page 51 Thursday November 4 1999 4 36 PM ...

Page 58: ...loppy disk drive and CD ROM drive combo module from the main unit Removing the Speakers 1 Disconnect the left and right speaker cables from the audio I O and battery connection board at CN1 and CN2 respectively 2 Remove the four screws holding the two speakers then remove the two speakers from the lower case 505 1 book Page 52 Thursday November 4 1999 4 36 PM ...

Page 59: ...ard Removing the Fan 1 Disconnect the fan cable from the mainboard 2 Remove the two screws holding the fan then lift the fan from the lower case Removing the Mainboard 1 Remove the two screws holding the mainboard then remove the mainboard from the lower case 2 Remove the modem phone jack connector from the lower case 505 1 book Page 53 Thursday November 4 1999 4 36 PM ...

Page 60: ...ouchpad Module 1 To remove the touchpad module first release the touchpad cable from the position shown here 2 Remove the six screws holding the touchpad bracket 3 Now lift the touchpad module away from the upper case 4 Disconnect the touchpad cable from the touchpad board then remove the touchpad bracket 505 1 book Page 54 Thursday November 4 1999 4 36 PM ...

Page 61: ...sassemble the hard disk drive module first remove the six screws as shown here 2 Detach the left and right brackets from the hard disk drive 3 Remove the hard disk drive connection board from the hard disk drive 505 1 book Page 55 Thursday November 4 1999 4 36 PM ...

Page 62: ...the CD ROM FPC cable then slide out the CD ROM drive from the chassis 3 Remove the CD ROM FPC cable from the chassis 4 To remove the floppy disk drive from the combo module first remove the three screws as shown here 5 Remove the floppy disk drive from the chassis 6 Disconnect the floppy disk drive FPC cable from the floppy disk drive 505 1 book Page 56 Thursday November 4 1999 4 36 PM ...

Page 63: ...e to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System check POST does not complete No beep or error codes are indicated Symptom to FRU Index Undetermined Problems POST detects an error and displayed messages on screen Error Messages List The diagnostic test detected an error and displayed a FRU code Running PQA Diagnostic Program Other symptoms...

Page 64: ...ed to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the PQA program 2 Go to the diagnostic CD ROM in the test items 3 Press F2 in the test items 4 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains...

Page 65: ...r and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter Check the Battery Pack Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure ...

Page 66: ...mperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the system board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system...

Page 67: ...uence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key Keyboard or Auxiliary Input Device Check Keyboard error Keyboard or Auxiliary Input Device Check Keyboard Controller Failed Keyboard or Auxiliary Input Device Check Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS...

Page 68: ...DIMM CPU board System board Fail Safe Timer NMI Failed DIMM CPU board System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board ...

Page 69: ...er System Check Reconnect the LCD connectors Hard disk drive LCD inverter ID LCD FPC cable Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD FPC cable LCD inverter LCD System board No beep power on indicator turns on and a blinking cursor shown on LCD during POST Ensure every conne...

Page 70: ... lines displayed LCD inverter ID LCD inverter LCD FPC cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the LED board LED board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter Power System Che...

Page 71: ...rd Internal speakers make noise or emit no sound Press Fn F8 Speaker ON OFF control Speaker Audio Battery connection board System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board Check with Sleep Manager The system doesn t enter hibernation mode and four short beeps e...

Page 72: ...ork correctly Press Fn F5 LCD CRT Both display switching Running PQA Diagnostics Program System board USB does not work correctly System Diagnostics Diskette System board Print problems Ensure that the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Seria...

Page 73: ...d the problem remains see Undetermined Problems on page 69 Modem Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly System Diagnostics Diskette Modem phone jack Modem board System board 505 1 book Page 67 Thursday November 4 1999 4 36 PM ...

Page 74: ...ors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors 505 1 book Page 68 Thursday Nove...

Page 75: ...ly 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Devices attached to the port replicator Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 If the problem do...

Page 76: ...04XXX Video error System board 05XXX Parallel Port error System board 06XXX Serial port or main board error System board 07XXX Diskette drive error Diskette drive System board 08XXX Hard disk error Reload BIOS default setting Hard disk System board 09XXX CD ROM error Reset CD ROM cable CD ROM drive System board 10XXX Co processor error System board 11XXX Pointing device error Reset Keyboard Keyboa...

Page 77: ...N19 Internal Keyboard Connector CN9 LCD Connector JK1 AC Adapter Connector CN10 Fan Connector Reserve SW2 Keyboard Type OEM Password Switch CN11 Power Push Switch SW2 Settings Setting Switch 1 Switch 2 Switch 6 Off Off Off English Keyboard On Off Off Japanese Keyboard Off On Off European Keyboard Off Off On UK Keyboard Switch 5 On Bypass password Off Check password CN5 CN2 CN3 CN4 CN1 JK1 CN12 CN1...

Page 78: ...72 Chapter 5 Bottom View CN20 Modem Board Connector CN21 Audio Battery Connector DM1 DIMM Socket DM1 CN20 CN21 505 1 book Page 72 Thursday November 4 1999 4 36 PM ...

Page 79: ...UTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how best ...

Page 80: ...74 Chapter 6 505 1 book Page 74 Thursday November 4 1999 4 36 PM ...

Page 81: ...DSTN LM121SS1T53 BLACK 56 0743B 001 NS LCD Bezel ASSY LCD BZL 12 1 FALCON 60 43F01 001 NS LCD Panel DSTN ASSY PNL 12 1 SHARP FALCON 60 43F07 001 NS 12 1 Inverter Ambit INVERTER T62 121 C 00 510 19 21030 461 NS LED Board EXTENSA 700 LED BOARD 55 47A03 001 NS LCD FPC DSTN Cable C A FPC 12 1 DSTN SHARP 510 50 45C07 001 505 1 book Page 75 Thursday November 4 1999 4 36 PM ...

Page 82: ... Hitachi LCD 12 1 TFT HIT TX31D27VCICBB 56 0746B 011 NS LCD Bezel ASSY LCD BZL 12 1 FALCON 60 43F01 001 NS LCD Panel TFT ASSY PNL 12 1 HITACHI FALCON 60 43F07 011 NS 12 1 Inverter Ambit INVERTER T62 121 C 00 510 19 21030 461 NS LED Board EXTENSA 700 LED BOARD 55 47A03 001 Picture No Partname Description Part No 505 1 book Page 76 Thursday November 4 1999 4 36 PM ...

Page 83: ...D 12 1 IBM TM505 6M 43F01 021 NS 12 1 SVGA TFT LCD IBM OEM LCD 12 1 TFT IBM OEM53C1 01 56 0750A 001 NS LCD Bezel ASSY LCD BZL 12 1 FALCON 60 43F01 001 NS LCD Panel TFT ASSY LCD PNL 12 1 IBM FALCON 60 43F06 001 NS 12 1 Inverter Ambit INVERTER T62 121 C 00 510 19 21030 461 Picture No Partname Description Part No 505 1 book Page 77 Thursday November 4 1999 4 36 PM ...

Page 84: ...ble W A 10 10P 120MM LED AN500 50 45B11 001 HDD NS HDD Module ASSY HDD 4 8GB 6M 43F03 001 24 4 8GB HDD IBM HDD IBM 4 8 DARA204000 56 02A07 031 NS HDD Module ASSY HDD 6GB 6M 43F03 011 24 6 0GB HDD IBM HDD SM 9 5 6G IBM DARA 206000 56 02A02 041 Picture No Partname Description Part No 505 1 book Page 78 Thursday November 4 1999 4 36 PM ...

Page 85: ...TRANSPORT BD 55 43F02 001 CD ROM FDD 34 CD ROM FDD Module CD ROM FDD MODULE EXT5 6M 45C01 001 47 24X CD ROM CD ROM TEAH CD 224E A26 24X 56 10061 141 NS 3 5 FDD Mitsumi FDD W 500 BZL MITS D353F3X 56 01051 371 NS FDD Cable C A FPC FDD FALCON 50 43F02 001 Picture No Partname Description Part No 505 1 book Page 79 Thursday November 4 1999 4 36 PM ...

Page 86: ...5 001 Speaker 42 43 Speaker SPEAKER PACK TM505 6K 43F02 001 Touchpad NS Touchpad Module ASSY TOUCHPAD FALCON 6M 43F02 001 NS Touchpad Bracket ASSY TP HLD FALCON 60 43F04 001 25 Touchpad Synaptics TOUCHPAD SYNAPTIC ATP TM41P 30 56 1743F 001 NS Touchpad Cable C A FPC TP FALCON 50 43F01 001 Picture No Partname Description Part No 505 1 book Page 80 Thursday November 4 1999 4 36 PM ...

Page 87: ... CORD SPT 2 18 2C 7A125V1830MM 27 01618 001 PCB 21 Celeron 400 Main Board FALCON MB SMD C 400 55 43F01 001 22 HDD Connection Board FALCON HDD BOARD 55 43F02 001 23 Audio I O Battery Connection Board FALCON AUDIO BOARD 55 43F03 001 NS LED Board EXTENSA 700 LED BOARD 55 47A03 001 Picture No Partname Description Part No 505 1 book Page 81 Thursday November 4 1999 4 36 PM ...

Page 88: ... Siemens SDRAM 64M HYS64V8300GU 8 SIE I 72 64820 B0N 36 DIMM 64MB SDRAM Mosel SO DIMM 64M V43648Z04VTG 10PC 72 43648 00N NS DIMM 128MB SDRAM Samsung SDIMM 128M KMM464S1723T2 GL 72 46172 A0N 36 DIMM 128MB SDRAM Siemens SODIMM 128M HYS64V16220GCDL 8 72 64162 C0N NS DIMM 128MB SDRAM Mitsubishi SDIMM 128M MH16S64KD 8 PC100 72 00664 00N Cable 55 RJ 11 Cable CABLE RJ 11 FALCON 50 43F03 001 NS Touchpad F...

Page 89: ... door DOOR BATTERY PC AN500 42 45B04 001 7 DIMM cover CVR DIMM AL 050 AN500 34 45B03 002 8 Modem cover CVR MODEM AL AN500 34 45B04 002 13 Middle cover Long CVR MIDDLE 1 PC 050 AN500 42 45B01 001 14 Middle cover Short CVR MIDDLE 2 42 45B02 002 Picture No Partname Description Part No 505 1 book Page 83 Thursday November 4 1999 4 36 PM ...

Page 90: ...45C08 001 30 Upper Heat Sink HSINK UP C PII 300 333 366 510 34 45C15 001 52 Fan Bracket BRKT FAN SECC AN510 33 45C06 001 NS Cover Switch Cable Wire W A CVR SW 2P 45MM AN700 50 47A10 001 NS Hinge Pack Hinge Pack TM505 6K 43F01 001 Picture No Partname Description Part No 505 1 book Page 84 Thursday November 4 1999 4 36 PM ...

Page 91: ...R R2X4L 86 9A522 3R0 Miscellaneous Parts NS Base Grip FOOT PU BLACK 350P 47 45001 001 NS LCD Latch LATCH LCD 700 42 47A01 002 NS LCD Latch Spring SPRING EJ KNOB SWP 300 34 47604 001 NS FDD Mylar MYLAR 2 FDD AN500 40 45B16 002 NS CD FDD Insulator Mylar MYLAR INSULATOR SHT CD FDD VEGA 40 45B40 002 53 CD ROM Mylar MYLAR 1 CD ROM AN500 40 45B09 001 NS Rubber LCD Cushion RUBBER LCD CUSHION SILICON 050 ...

Page 92: ... 85 91 78S07 07D NS API Keyboard ITALIAN 85 91 78S07 07E NS API Keyboard FRENCH 85 91 78S07 07F NS API Keyboard GERMAN 85 91 78S07 07G NS API Keyboard HEBREW 84 91 78S07 07H NS API Keyboard KOREAN 84 91 78S07 07K NS API Keyboard SLOVAKIA 84 91 78S07 07L NS API Keyboard NORWEGIAN 85 91 78S07 07N NS API Keyboard HOLLAND 85 91 78S07 07O NS API Keyboard PORTUGA 85 91 78S07 07P NS API Keyboard HUNGARIA...

Page 93: ...r 32MB 4 8GB 24x NiMH 505T 12 1 TFT Mobile Celeron 400 MHz Processor 32MB 4 8GB 24x NiMH 506DX 12 1 HPA Mobile Celeron 433 MHz Processor 32 or 64MB 4 8GB 24x NiMH 506T 12 1 TFT Mobile Celeron 433 MHz Processor 32 or 64MB 4 8GB 24x NiMH Model Definition and Configuration Appendix A AppA fm Page 87 Monday November 8 1999 12 45 PM ...

Page 94: ...88 Appendix A 505 1 book Page 88 Thursday November 4 1999 4 36 PM ...

Page 95: ...ment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 505 Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B 505 1 book Page 89 Thursday November 4 1999 4 36 PM ...

Page 96: ... Player PCMCIA ATA SunDisk ATA 15MB EPSON Flash Packer 6MB Network Adapter LAN Ethernet 10baseT 100baseT 3Com Etherlink III 3Com 10 100 16bits Fast EtherLink Intel EtherExpress PRO 100 Mobile Adapter Xircom CreditCard Ethernet adap Xircom CreditCard Ethernet Adapter IIps Xircom CreditCard Ethernet Adapter 10 100 IBM EtherJet PC Card LAN Token Ring IBM TokenRing 16 4 AdapterII IBM Turbo 16 4 TokenR...

Page 97: ...modem IBM PCMCIA Data Fax Modem International 33 6 14 4 Modem up to 56K Megahertz Datalink 56k fax modem ActionTec Datalink 56Kbps Fax Modem TDK K56K Modem V 90 K56flex USR Megahertz 56K modem IBM 56K Double Jack Modem ISDN IBM ISDN Internet PC card Items Specifications 505 1 book Page 91 Thursday November 4 1999 4 36 PM ...

Page 98: ...92 Appendix B 505 1 book Page 92 Thursday November 4 1999 4 36 PM ...

Page 99: ... on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Also contained on this website is Detailed information on Acer s International Traveler s Warranty ITW An overview of all the support services we offer accompanied by a list of telephone fax and e mail contacts for all of your technical quer...

Page 100: ...94 Appendix C 505 1 book Page 94 Thursday November 4 1999 4 36 PM ...

Page 101: ...42 contrast hot keys 5 CPU 28 D date setting in BIOS Utility 30 DC AC LCD Inverter 22 DC DC Charger Converter 21 Disassembly Procedure Flowchart 43 Display 2 display hot keys 5 setting boot device in BIOS Utility 31 DMA Channel Assignment 26 E Environmental Requirements 24 Euro Symbol 4 External CD ROM Drive Check 58 F Features 1 Keyboard Ergonomics 6 Expansion 1 Keyboard 3 Touchpad 6 Floppy Disk ...

Page 102: ... 47 Main Unit 50 Audio I O Board 53 Battery Connection Board 53 CD ROM Drive 51 CPU EMI Shield 50 Fan 53 Floppy Disk Drive 51 Hard Disk Drive 50 Heatsink 50 Mainboard 53 PCMCIA Card 54 Speakers 52 Touchpad Module 54 Upper Case 51 Modem Board 45 Mainboard Data Utility 37 Mechanical Specifications 24 media access on indicator 14 Memory 90 Memory Address Map 25 Memory Check 59 Memory Combinations 16 ...

Page 103: ...stem Board Major Chips 15 System Check Procedures 58 System Diagnostic Diskette 38 System Information 28 System Memory 16 System Security 33 System Utility Diskette 37 T Thermal and Fan Utility 37 time setting in BIOS Utility 30 touchpad hot key 5 Touchpad Check 60 TPM 93 Troubleshooting 57 U Undetermined Problems 69 USB 12 USB Port 20 utility BIOS Setup 27 35 UUID 29 V Video Interface 18 Video Me...

Page 104: ...98 Index 505 1 book Page 98 Thursday November 4 1999 4 36 PM ...

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