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Acer TravelMate 4020 Series

Service Guide

                                                                                                                                     PRINTED IN TAIWAN

Service guide files and updates are available

on the ACER/CSD web; for more information, 

please refer to 

http://csd.acer.com.tw

Summary of Contents for TravelMate 4020

Page 1: ...Acer TravelMate 4020 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 4020 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...supporting 1280x800 pixel resolution Graphics T Microsoft DirectX 9 0 support T ATI POWERPLAYTM 5 0 support T Simultaneous LCD and CRT display support T Up to 2048x1536 resolution via non interlaced CRT display T Dual independent display T External resolution refresh rate T 2048x1536 85 75 70 66 60 Hz T 1600x1200 120 100 85 75 60 Hz T 1280x1024 60 70 75 85 90 100 120 160 180 Hz T 1024x768 200 160 ...

Page 8: ...roval T 10 100M LAN on board T WLAN 802 11b g or 802 11 a b g dual band tri mode Wireless T with Mini PCI interface T Built in 2 Antenna which has to be placed on the top of LCD on the sides of LCD latch I O Ports T One Type II PC Card slot T One RJ 11 phone jack V 92 56Kbps modem T One RJ 45 network jack T One DC in jack AC adapter T One external monitor port T One headphones speaker headphone ou...

Page 9: ...adaptor 19V 3 42A Weight with battery T 3 0 kg 6 6 lbs Dimensions T 364 W x 279 D x 33 9 38 9 H mm 14 3 x 11 x 1 3 1 5 inches Environment T Temperature T Operating 5o C 35o C T Non operating 20o C 65o C T Humidity non condensing T Operating 20 80 RH T Non operating 20 80 RH ...

Page 10: ...4 Chapter 1 Mainboard Placement Top View ...

Page 11: ...Chapter 1 5 Rear View ...

Page 12: ... connector CN12 INT MIC connector CN30 PATA HDD connector CN5 Keyboard connector CN31 SATA HDD connector CN6 BT connector CN36 Line IN connector CN8 TP connector CN34 MIC IN connector U4 VGA RAM CN35 Line out SPDIF connector U8 VGA RAM CN33 USB connector U6 LAN transformer CN32 1394 connector CN28 PCMCIA connector CN26 USB connector CN25 USB connector CN23 S video connector CN20 RJ45 RJ11 connecto...

Page 13: ...21 MAX9755 Page 28 AMP 20468 31 SPEKER Page 28 Page 27 LINE IN Page 27 MIC IN CONEXANT PS2 HOST BUS 400MHz LPC NS SIO 87383 NS Page 31 Page 31 IrDA Page 33 DOCKING Print Port Page 33 DOCKING COM Port LVDS RGB Page 22 DOCKING 2 USB PORT USB0 1 PCMCIA 1394 3 IN 1 1394 Page 24 3 IN 1 Page 23 4401 5705M TRANSFORMER BOTHHAND ICS 5V 3 3V 12V Page 35 5VPCU 3V_ALWAYS 12V 3V_S5 5V 3VSUS 5VSUS 1 8V 0 9V Pag...

Page 14: ...t area for your hands when you use the computer 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Status indicators Light Emitting Diodes LEDs that turn on and off to show the status of the computer s func...

Page 15: ...e the status of wireless LAN communications manufacturing option 6 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 7 Microphone jack Accepts inputs from external microphones 8 Speaker Line Out Headphone jack Connects to audio line out devices e g speakers headphones 9 USB 2 0 port Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 10 Latch Locks...

Page 16: ...e module installed Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs depending on the optical drive type 2 LED indicator Lights up when the optical drive is active 3 Optical drive eject button Ejects the optical drive tray from the drive 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off ...

Page 17: ...0 devices e g USB mouse USB camera 4 Network jack Connects to an Ethernet 10 100 1000 based network for selected models 5 Modem jack Connects to a phone line 6 Ventilation slots Enable the computer to stay cool even after prolonged use Note Icon Item Description Icon Item Description Item Description Icon Item Description Note Icon Item Description Icon Item Description Note Icon Item Description ...

Page 18: ... Connects to an AC adapter 2 External display port Connects to a display device e g external monitor LCD projector 3 Security keylock Connects to a Kensington compatible computer security lock Icon Item Description Icon Item Description Icon Item Description ...

Page 19: ...y release latch Unlatches the battery to remove the battery pack 3 Battery bay Houses the computer s battery pack 4 Battery lock Locks the battery in place 5 Cooling fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 6 Memory compartment Houses the computer s main memory and Mini PCI Card ...

Page 20: ... the computer and its componetns The three indicators located above the keyboard provide the following status information NOTE The keypad lock must be turned on to use the embedded numeric keypad Icon Item Description Caps Lock activity Lights when Caps Lock is activated Num Lock activiy Lights when Num Lock is activated Media activity Lights when the hard disk or optical drive is active Icon Func...

Page 21: ...The cursor responds to your finger movements on the touchpad In addition the two click buttons provide the same functionality as a computer mouse while the scroll key enables easy up and down scrolling in documents and web pages The touchpad is located in the middle of the palm rest area providing maximum comfort and efficiency ...

Page 22: ...of the palm rest area providing maximum comfort and efficiency Touchpad Basics Use the touchpad as follows T Move your finger across the touchpad to move the cursor T Press the left 1 and right 3 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking t...

Page 23: ...eyboard features two keys that perform Windows specific functions Lock Key Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard Num lock Fn F11 When Num Lock is on the embedded numeric keyboard can be used Toggle on and off by pressing the Fn tkeys simultaneously Scroll lock Fn F...

Page 24: ...effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 opens Help and Support F opens the Find All Files dialog box M minimizes all windows j Windows icon M undoes the minimize all windows action R opens the Run dialog box Application key ...

Page 25: ...ng Key e Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers...

Page 26: ...om right of the keyboard or hold Alt Gr and then press the Euro symbol at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the dollar sign at the bottom right of the keyboard or hold Shift and then press the dollar sign at the upper center of the keyboard ...

Page 27: ...resentation It takes the hassle out of making presentations Acer ePowerManagement It provides a central location from where to control all your PC s power schemes and maximise battery life Acer eRecovery It backs up your files preventing data loss in the event of a system crash Launch keys on p Acer eSetting Acer ePresentation Acer ePowerManagement Acer eRecovery Launch keys on pag Acer eSetting A...

Page 28: ...Launch Manager allows you to set the two launch keys located above the keyboard You can access the Launch Manager by clicking on Start All Programs and then Launch Manager to start the application Start All Programs Launch Manager ...

Page 29: ... controller ATI M24P UMA Hard disk drive controller ICH6 M Keyboard controller KBC 97551 IrDA controller SIO 87383 DVI controller CH7307 PCMCIA card reader 1394 controller TI PCI7411 DDR soDIMM controller 915PM 915GM BIOS Item Specification BIOS vendor Phoenix BIOS Version Phoenix First BIOS BIOS ROM type Flash ROM BIOS ROM size 512KB BIOS package 32 lead of TSSOP BIOS password control Set by setu...

Page 30: ...s LAN protocol 10 100 Mbps Fast Ethernet connection LAN connector type RJ45 Wireless LAN InviLink 802 11b g dual band tri mode Wireless or 802 11 a b g dual band tri mode Wireless LAN connector location Right side Modem Bluetooth Interface Item Specification Data modem data baud rate bps 56K ITU Supports modem bluetooth protocol V 90 V 92 AC Link modem with PTT approval Wake on Ring ready Modem co...

Page 31: ...e type II Access location Right Side Supports ZV Zoomed Video port No Supports 32 bit CardBus Yes Keyboard Item Specification Keyboard controller KBC 97551 Keyboard vendor model name Standard keyboard w launch button embeded Total number of keypads T 88 89 keys Acer Fine TouchTM keyboard T with 5 degree curve Touchpad with 4 way integrated scroll button Yes 12 function keys T four cursor keys T tw...

Page 32: ...ndor model name CMO N154I1 L09 LPL LP154W01 A5 Hitachi TX39D85V C1FAA Samsung LTN154X3 L01 QDI QDI15TL02 01 Mechanical Specifications LCD display area diagonal inch 15 4 15 4 15 4 15 4 15 4 Display technology TFT TFT TFT TFT TFT Resolution WXGA 1280 800 WXGA 1280 800 WXGA 1280 800 WSXGA 1280 800 WSXGA 1280 800 Supports colors 16 7 million 16 7 million 16 7 million 16 7 million 16 7 million Optical...

Page 33: ...keyboard hotkey keyboard hotkey keyboard hotkey keyboard hotkey Contrast control No No No No No Suspend Standby control Yes Yes Yes Yes Yes Electrical Specification Supply voltage for LCD display V 3 3 3 3 3 3 3 3 3 3 Supply voltage for LCD backlight Vrms 785 785 730 735 735 AC Adapter Item Specification Vendor model name Delta 3 pin 19V 3 95A 64W Hipro 3 pin 19V 3 95A 65W Lite on 3 pin 19V 3 95A ...

Page 34: ...circuit protection Output can be shorted without damage and auto recovery Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 4242 Vdc for 1 second Leakage current 60uA at 240Vac 60Hz Regulatory Requirements 1 FCC class B requirements USA 2 VDE class B requirements German 3 VCCI classII requirements Japan Power Management ACP...

Page 35: ...el 0 to 40 000ft Model Name MK4025GAS KA100A 40GB Pluto MK6025GAS 60GB Pluto MK8025GAS 8MB 80GB Data Storage Physical Per drive formatted 40 007GB 60 0116GB 80 012GB Data Heads 2 4 4 Number of Disks 1 2 2 Logical Configuration Heads 16 16 16 Cylinders 16 383 16 383 16 383 User Sectors Track at zone 0 63 63 63 Logical Blocks LBA 78 140 160 117 210 240 156 301 488 Data Transfer Rate Max transfer rat...

Page 36: ...drive formatted 40 007GB 60 0116GB 80 012GB Data Heads 2 4 4 Number of Disks 1 2 2 Logical Configuration Heads 16 16 16 Cylinders 16 383 16 383 16 383 User Sectors Track at zone 0 63 63 63 Logical Blocks LBA 78 140 160 117 210 240 156 301 488 Data Transfer Rate Max transfer rate to host 100MB sec 100MB sec 100MB sec Seek Time ...

Page 37: ...ight Height 0 37 9 5mm 0 37 9 5mm 0 37 9 5mm Width 2 75 69 85mm 2 75 69 85mm 2 75 69 85mm Depth 3 94 100mm 3 94 100mm 3 94 100mm Weight 3 35 oz 94g 3 56 oz 101g 3 49 oz 99g Ambient Temperature Operating 41 131 F 5 to 55 C 41 131 F 5 to 55 C 41 131 F 5 to 55 C Non Operating 4 140 F 20 to 60 C 4 140 F 20 to 60 C 4 140 F 20 to 60 C Shipping 40 158 F 40 to 70 C 40 158 F 40 to 70 C 40 158 F 40 to 70 C ...

Page 38: ... Chapter 1 Preventive Maintenance None None None MTTF Power on hours 300 000 300 000 300 000 Product Life 5 years or 20 000 power ON hours 5 years or 20 000 power ON hours 5 years or 20 000 power ON hours ...

Page 39: ...eft right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in squ...

Page 40: ...esent or unknown type None should be shown on this field System BIOS Version This field reports the BIOS version of system VGA BIOS Version This field reports the VGA version of the system KBC Version Serial Number This item will show the Serial number of system Asset Tag Number This item will show the Asset Tag number of the system PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit C...

Page 41: ...r 2 35 Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN device present Parameter Description ...

Page 42: ...nnected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN feature is then disabled PhoenixBIOS Setup Utility Info Mai...

Page 43: ...riority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Processor Power Management Selects the Processor Power Management desired Disabled C states and GV1 GV3 are disabled GV1 GV3 only C states are disabled C States Only GV1 GV3 are disabled Enabled C States and GV1 GV3 are enabled Parameter Description ...

Page 44: ...abled Auto Infrared Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Serial Port A Configure serial port A using options Disable No configuration Enabled User conf...

Page 45: ...ration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto Mode Set the mode for the parallel port using options Output only Bi directional EPP ECP Output only Bi directional EPP ECP Internal TouchPad Configure touch pad Both Enable both touch pad and PS 2 mouse Auto If PS 2 mouse exist disable touch pad Both Auto Description Option ...

Page 46: ...ssword protects the BIOS Setup Utility from unauthorized access Set System password is set Clear System password is not set Length No more than 8 characters Characters 0 9 A Z not case sensitive Set User Password PhoenixBIOS Setup Utility Info Main Advanced Boot Item Specific Help Supervisor Password Is Clear User Password Is Clear HDD Password Is Enter Set Supervisor Password Password on boot Dis...

Page 47: ...password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive password Enter Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for change...

Page 48: ... OK The password setting is complete after user presses enter If the current password entered does not match the actual current password If the new password and confirm new password strings do not match Setup Notice Changes have been saved continue Setup Warning Invalid password Re enter Password continue Setup Warning Password do not match Re enter Password ...

Page 49: ... only the top device in each category Use F6 and F5 to move highlighted item up and down Floppy Devices CD ROM DVD Drive Netword Boot PhoenixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help CD ROM DVD Drive Hard Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted...

Page 50: ...tup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 51: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 52: ...ice purpose The image below is for your reference Please pay attention to the explanation below The screws that secure heatsink cover MIni PCI cover and HDD cover are with the covers There is no need to worry about mix them up However please notice that you have to group the screws on the following locations together There are twenty screws holding the bottom case to upper case but some screws are...

Page 53: ...hen you will see 2 M2 5 6 Remove the heatsink cover then you will see 1 M2 5 6 Remove the HDD cover then you will see 1 M2 5 3 Detach the HDD module then you will see 1 M2 5 3 Remove the battery then you will see 1 Screw Type Location Quantity ...

Page 54: ...semble the inside assembly frame in that order Start Battery HDD Cover ODD Module RAM Wireless Cover E 2 K 2 HDD Module Wireless LAN Card Memory IO Bezel 2 2 Heatsink Cover 2 Thermal Module CPU ODD Connector Board ODD Holder ODD Drive 6 3 Middle Cover 2 Keyboard 4 right and left hinges LCD Module 2 Switch Board 5 18 Lower and Upper Case Assembly Upper Case Assembly Lower Case Assembly 3 in 1 Cover...

Page 55: ...I NI NYLOK 86 T23V7 006 SCREW MM25060IL69 86 A08V7 004 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 SCREW I2 3M NIHY M2L3 86 T25V7 008 SCREW M1 7 3 0 I BK 86 T50V7 001 SCREW I3 3 5M NIH M3L3 5 86 A03V7 011 4 screw pads M 4 LCD Bezel 6 hinges 2 brackets LCD Inverter LCD Assembly LCD Cover 4 LCD Module LCD LCD Cable LCD Brackets Antenna set ...

Page 56: ...tery Pack NOTE This chapter is base on Aspire 1410 and Aspire 1680 to edit Since they have the similar disassemble and reassemble procedures 1 Unlock the battery lock 2 Slide the battery latch as shown then remove the battery pack ...

Page 57: ...two screws holding the HDD cover 2 Remove the HDD cover 3 Detach the HDD module then remove it Removing the Memory and the Wireless LAN Card 1 Remove the two screws that secure the RAM Wireless cover 2 Remove the RAM Wireless cover 3 Pop up the memory then remove it 4 Disconnect the auxiliary and the main wireless antennae 5 Pop the wireless LAN card then remove it ...

Page 58: ...move the heatsink cover from the main unit 5 Disconnect the fan cable 6 Remove the four screws that secure the thermal module 7 Pull the thermal module outwards then remove it NOTE The edge of the thermal module as shown is very sharp Be very careful as you remove the thermal module 8 Use a flat bladed screwdriver to release the CPU lock 9 Remove the CPU from the socket carefully ...

Page 59: ...nect the keyboard cable from the main board then remove the keyboard 5 Remove the screw that fastens the ODD module 6 Turn over the notebook computer then detach the ODD module carefully NOTE When you reattach the ODD please make sure you attach the ODD module completely to the main unit Otherwise you can not fasten the screw and the screw may damage the main board ...

Page 60: ...he two screws that secure the keyboard as shown 4 Turn over the keyboard as shown and disconnect the keyboard cable then remove the keyboard 5 Pull out the antenna set with a tweezers then take out the antenna set from the main unit 6 Disconnect the LCD coaxial cable 7 Remove the four screws holding the right and the left hinge Two on each side 8 Then detach the LCD module from the main unit ...

Page 61: ... Remove the switch board 3 Disconnect the touchpad FFC from the main board 4 Disconnect the bluetooth cable 5 Remove the five screws that secure the upper case 6 Remove the eighteen screws on the bottom as shown 7 Detach the upper case assembly and place it next to the lower case assembly 8 Disconnect the microphone cable then remove the upper case assembly ...

Page 62: ...ecure the touchpad board 5 Remove the touchpad board from the upper case 6 Disconnect the touchpad board to touchpad FFC 7 Remove the touchpad board to touchpad FFC from the uppwer case assembly 8 Remove the four screws holding the touchpad bracket 9 Detach the touchpad bracket from the upper case assembly 10 Remove the touchpad from the upper case 11 Remove the two screws that secure the bluetoot...

Page 63: ...r case 5 Disconnect the speaker cable from the main board 6 Remove the two screws that secure the main board 7 Remove the two screw nuts as shown 8 The you can detach the main board from the upper case 9 Remove the three screws that secure the VGA heatsink 10 Remove the VGA heatsink from the main board as shown 11 Remove the three in one cover from the lower case 12 Remove the two screws that secu...

Page 64: ...58 Chapter 3 13 Then remove another two screws holding the speaker set on the other side 14 Then take out the speaker set from the lower case ...

Page 65: ...t 5 Remove the three screws holding the right hinge 6 Then remove the three screws that secure the left hinge 7 Remove one screw that secure the LCD bracket 8 Remove another screw holding the LCD bracket on the other side 9 Then detach the LCD panel from the LCD cover carefully 10 Remove the two screws holding the right bracket 11 Then remove the right bracket 12 Remove another two screws that tig...

Page 66: ...60 Chapter 3 13 Remove the left bracket as the picture shows 14 Tear off the tape fastening the LCD cable 15 Tear off the the LCD cable fastening the LCD cable then remove it ...

Page 67: ...olding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket Disassembling the Optical Drive Module 1 Remove the four screws as the picture shows 2 Remove the two screws that secure the optical disc drive and the ODD holder 3 Push the ODD holder as shown 4 Detach the ODD holder 5 Disconnect the ODD connector board then remove it ...

Page 68: ...62 Chapter 3 ...

Page 69: ...er products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation Troubleshooting Chapter 4 ...

Page 70: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 71: ...T Check the Battery Pack on page 65 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following T Replace the System board T If the problem is not corrected see Undetermined Proble...

Page 72: ...y pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2...

Page 73: ...t possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 79 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may ind...

Page 74: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 64 Keyboard error see Keyboard or Auxiliary Input Device Check on page 64 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 64 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 75: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 76: ...source battery pack and power adapter See Power System Check on page 65 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 77: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Page 78: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 79: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 80: ...Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Ful...

Page 81: ...cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 65 Battery pack Power adapter...

Page 82: ...hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Sleeping State S4 on page 28 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Sleeping Stat...

Page 83: ... Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpa...

Page 84: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 85: ...operating correctly See Power System Check on page 65 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 86: ...80 Chapter 4 ...

Page 87: ...Chapter 4 81 Top View Jumper and Connector Locations Chapter 4 ...

Page 88: ...tor SW2 Lid switch CN16 Docking connector CN10 express card connector CN17 Battery connector CN11 4 IN 1 connector CN18 Fix ODD connector CN13 Speaker connector CN21 Swap ODD connector CN9 MD board connector CN24 2nd Battery connector CN12 INT MIC connector CN30 PATA HDD connector CN5 Keyboard connector CN31 SATA HDD connector ...

Page 89: ...AM CN33 USB connector U6 LAN transformer CN32 1394 connector CN28 PCMCIA connector CN26 USB connector CN25 USB connector CN23 S video connector CN20 RJ45 RJ11 connector CN19 Fan connector CN22 MINI PCI connector U31 CPU U30 EC U29 VGA Chp U34 North Bridge U38 South Bridge U25 VGA RAM U28 VGA RAM U24 BIOS ROM ITEM DESCRIPTION ITEM DESCRIPTION ...

Page 90: ...84 Chapter 5 RTC Jumper ...

Page 91: ... made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you shou...

Page 92: ...86 Chapter 6 Exploded Diagram ...

Page 93: ...1A BATTERY SANYO 8 CELL S P BT T5003 001 BATTERY PANASONIC LI ION 4S2P 4 4A CGR B 8B5AE ZL1A BATTERY PANASONIC 8 CELL S P BT T5005 001 BATTERY SIMPLO LI ION 4S2P 4 4A 916 3020 ZL1A BATTERY SIMPLO 8 CELL S P BT T5007 001 Board MODEM BOARD ZL1A MODEM BOARD ASSY S P 54 T50V7 001 BLUETOOTH MODULE W ANTENNA ZA1 BLUETOOTH MODULE S P WITH BT ANTENNA 54 T48V7 001 WIRELESS LAN BOARD 802 11b g INTEL ZG1S 80...

Page 94: ... 006 POWER CORD EU 3 PIN ET2S POWER CORD S P EU 27 A03V7 002 POWER CORD UK 3 PIN ET2S POWER CORD S P UK 27 A03V7 004 POWER CORD ITALIAN 3 PIN ET2S POWER CORD S P ITALIAN 27 A03V7 005 POWER CORD SWISS ET2S POWER CORD SPARE PART SWISS 27 A03V7 007 POWER CORD AU 3 PIN ET2S POWER CORD S P AU 27 A03V7 008 POWER CORD DANISH 3 PIN ET2S POWER CORD S P DANISH 27 A03V7 006 POWER CORD AF 3 PIN ZI5 POWER CORD...

Page 95: ...3 T50V7 001 Communication Module WIRELESS LAN ANTENNA ZL1A WIRELESS ANTENNA ASSY S P 50 T50V7 003 CPU Processor INTEL PENTIUM M 1 5G 2M 400FSB uFCPGA2 SL6F9 B 1 STEPPING KC N0001 715 INTEL PENTIUM M 1 6G 2M 400FSB uFCPGA2 SL7EG B 1 STEPPING KC N0001 725 INTEL PENTIUM M 1 7G 2M 400FSB uFCPGA2 SL7EP B 1 STEPPING KC N0001 735 INTEL PENTIUM M 1 8G 2M 400FSB uFCPGA2 SL7EN B 1 STEPPING KC N0001 745 INTE...

Page 96: ...L KME ASSY S P 42 T50V7 009 DVD DUAL MODULE QSI SDW 082 SWAP ZL2 DVD DUAL QSI SDW 082 W MB ASSY S P TBD DVD DUAL DRIVE QSI SDW 082 F W ZL1A DVD DUAL QSI SDW 082 S P TBD OPTICAL DEVICE CONNECTOR BOARD W MYLARY ZL1 CD ROM B ASSY S P 55 T50V7 003 OPTICAL DEVICE HOLDER SWAP ZL1 DVD HOLDER ASSY S P 42 T50V7 007 DVD DUAL BEZEL FOR QSI ZL1A DVD DUAL BEZEL QSI ASSY S P 42 T50V7 010 DVD DUAL MODULE PIONEER...

Page 97: ...MK6025GAS TOSHIBA PLUTO 60GB 4200RPM MK6025GAS KH 06004 003 SEAGATE N2 50 60GB 4200RPM ST960821A SEAGATE N2 50 60GB 4200RPM ST960821A KH 06001 002 HGST MORAGA 80GB 4200RPM IC25N080ATMR04 0 08K635 HGST MORAGA 80GB 4200RPM IC25N080ATMR04 0 08K635 KH 08007 007 TOSHIBA PLUTO 80GB 4200RPM MK8025GAS 8MB TOSHIBA PLUTO 80GB 4200RPM MK8025GAS 8MB KH 08004 001 SEAGATE N2 50 80GB 4200RPM ST9808210A SEAGATE N...

Page 98: ... B EUGO GERMAN ASSY S P KB T5007 008 TM4500 TM4000 TM2300 KEYBOARD DARFON Italian ZL1A K B EUGO ITALIAN ASSY S P KB T5007 009 TM4500 TM4000 TM2300 KEYBOARD DARFON French ZL1A K B EUGO FRENCH ASSY S P KB T5007 010 TM4500 TM4000 TM2300 KEYBOARD DARFON Swiss G ZL1A K B EUGO SWISS G ASSY S P KB T5007 011 TM4500 TM4000 TM2300 KEYBOARD DARFON Portuguese ZL1A K B EUGO PORTUG ASSY S P KB T5007 012 TM4500 ...

Page 99: ...B EUGO HEBREW ASSY S P KB T5007 024 TM4500 TM4000 TM2300 KEYBOARD DARFON Russian ZL1A K B EUGO RUSS ASSY S P KB T5007 025 LCD LCD MODULE 15 IN SXGA CMO N150P2 L04 LIGHT GREEN SILIVER ZL1 15 LCD SXGA TM CMO ASSY S P NEW COLOR 6M T50V7 026 LCD 15 TFT SXGA CMO N150P2 L04 ZI3 15 SXGA LCD S P CMO LK 1500D 003 LCD INVERTER BOARD ZL1A LCD INVERTER ASSY S P 19 T50V7 001 LCD CABLE 15 IN XGA ZL1A 15 LCD CAB...

Page 100: ... LIGHT GREEN SILVER ZL1A 14 15 LCD COVER TM ASSY S P NEW COLOR 60 T50V7 102 LCD MODULE 15 IN SXGA SAMSUNG LTN150P4 L03 LIGHT GREEN SILVER ZL1 15 LCD SXGA TM SAM ASSY S P NEW CO OR 6M T50V7 028 LCD 15 IN TFT SXGA SAMSUNG LTN150P4 L03 150nit ZI6 15 SXGA LCD S P SAMSUNG LK 15006 006 LCD INVERTER BOARD ZL1A LCD INVERTER ASSY S P 19 T50V7 001 LCD CABLE 15 IN XGA ZL1A 15 LCD CABEL XGA ASSY S P 50 T50V7 ...

Page 101: ... 15 4 IN LIGHT GREEN SILVER ZL1A 15 4 LCD TM COVER ASSY S P NEW COLOR 60 T50V7 103 LCD MODULE 15 4 IN WXGA LG LP154W01 A5 1 LIGHT GREEN SILVER ZL2 15 4 LCD WXGA TM LG ASSY S P NEW COLOR 6M T63V7 012 LCD 15 4 IN WXGA LG LP154W01 A5 ZL2 15 4 LCD LG PANEL ASSY S P LK 15408 005 LCD INVERTER BOARD ZL1A LCD INVERTER ASSY S P 19 T50V7 001 LCD CABLE 15 4 IN WXGA ZL1A 15 4 LCD WXGA CABEL ASSY S P 50 T50V7 ...

Page 102: ...15 4 IN LIGHT GREEN SILVER ZL1A 15 4 LCD TM COVER ASSY S P NEW COLOR 60 T50V7 103 LCD MODULE 15 4 IN WXGA SAMSUNG LTN154X3 L01 LIGHT GREEN SILVER ZL1A 15 4 LCD WXGA TM QDI ASSY S P NEW COLOR 6M T63V7 014 LCD 15 4 IN WXGA SAMSUNG LTN154X3 L01 ZL2 15 4 LCD SAMSUNG PANEL ASSY S P LK 15406 005 LCD INVERTER BOARD ZL1A LCD INVERTER ASSY S P 19 T50V7 001 LCD CABLE 15 4 IN WXGA ZL1A 15 4 LCD WXGA CABEL AS...

Page 103: ...P NEW COLOR 60 T50V7 103 MAINBOARD MAINBOARD 915GM UMA W PCMCIA SLOT W O CPU MEMORY ZL3A M B UMA ASSY S P LB TAH06 001 MEMORY MEMORY DDR333 256MB INFINEON HYS64D32020HDL 6 C 11u MEMORY DDR333 256MB INFINEON HYS64D32020HDL 6 C 11u KN 25602 012 256M Micron SO DIMM DDR333 256MB MT4VDDT3264HG 335C2 256M Micron SO DIMM DDR333 256MB MT4VDDT3264HG 335C2 KN 25604 016 MEMORY DDR333 256MB SAMSUNG M470L3224F...

Page 104: ... UMA W PAD ZL2 SINK VGA ASSY W O NB 34 T63V7 002 MISCELLANEOUS NAME PLATE TM4020 ZL3A NAME PLATE S P 40 TAHV7 001 RUBBER FOOT ZL1A RUBBER FOOT S P 47 T50V7 002 LCD SCREW RUBBER PAD ZL1A RUBBER PAD UP S P 47 T50V7 003 LCD BEZEL RUBBER PAD ZL1A RUBBER PAD 2 S P 47 T50V7 004 WEIGHT SAVER ZL1 WEIGHT SAVER S P 60 T50V7 008 2nd HDD BASE W CONNECT ZL1 2ND HDD BASE ASSY S P 60 T50V7 009 2nd HDD COVER ZL1 ...

Page 105: ...T 86 A08V7 004 SCREW M2 0 5 I NI NYLOK ZI1S SCREW M2 5X5 0 I NI NYLOK S P 86 T23V7 010 SCREW M2 0X2 5 I NI NYLOK ET2S SCREW MM2 0X2 5 SPARE PART 86 A03V7 007 SCREW I2 3M NIHY M2L3 ZG1S I2 3M NIHY M2L3 S P 86 T25V7 008 SCREW M1 7 3 0 I BK ZL1A SCREW M1 7 3 1 I BK S P 86 T50V7 001 SCREW I3 3 5M NIH M3L3 5 ET2S SCREW MM3 0X3 5 SPARE PART 86 A03V7 011 Illustration Part Name Description Acer P N ...

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