Acer TravelMate 370 series Service Manual Download Page 19

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Chapter 1

Indicators

The computer has seven easy-to-read status indicators on the display screen and three on the LCD panel.

The Wireless, Power and Sleep status indicators are visible even when the display is closed.

Icon

Function

Description

Wireless LAN

Orange indicates that wireless LAN is enabled.

Power mode

Lights green when power is on and flashing
when the computer is in standby mode.

Sleep

Lights when the computer enters standby mode
and blinks when it enters into or resumes from
hibernation mode.

Media activity

Lights when the floppy drive, hard disk drive or
optical drive is activated.

Battery charge

Lights when the battery is being charged.

Caps lock

Lights when Caps Lock is activated.

Num lock

Lights when Num Lock is activated.

Summary of Contents for TravelMate 370 series

Page 1: ...ravelMate 370 Series Service Guide SERVICE CD PART NO VD T39V1 001 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 370 service guide Date Chapter Updates ...

Page 3: ...espect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and ...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... 32 Security 33 Boot 36 Exit 37 BIOS Flash Utility 38 System Diagnostic Diskette 38 Chapter 3 Machine Disassembly and Replacement 39 General Information 40 Before You Begin 40 Disassembly Procedure Flowchart 41 Removing the Battery 43 Removing the Memory HDD Module 44 Removing the Keyboard 45 Disassembling the Main Unit 46 Disassembling the LCD Module 52 Disassembling the External Modules 54 Disas...

Page 8: ... Problems 67 Chpater 5 Jumper and Connector Locations 69 Top View 69 Bottom View 70 Chapter 6 FRU Field Replaceable Unit List 71 Appendix A Model Definition and Configuration 80 TravelMate 370 series 80 Appendix B Test Compatible Components 81 Microsoft Windows XP Home Environment Test 82 Appendix C Online Support Information 85 ...

Page 9: ...ng 32 bit high colour up to 1024 768 eXtended Graphics Array XGA resolution T 3D graphics engine T Supports simultaneous display between LCD and CRT display T DualView Multimedia T 16 bit high fidelity AC 97 stereo audio T Built in speaker Connectivity T Built in 56Kbps fax data modem port T Integrated 10 100Mbps Ethernet Fast Ethernet port T Fast infrared communication T Two Universal Serial Bus ...

Page 10: ...2 Chapter 1 System Block Diagram ...

Page 11: ...d Connectors 18 Mini PCI Slot 6 Keyboard Connector 19 Microphone Line in Jack 7 Modem Board Connector 20 Headphone Speaker Line out Jack 8 Battery Connector 21 IEEE 1394 Port 9 North Bridge 22 USB Port 10 Fan Connector 23 Cover Switch Connector 11 CPU 24 DC In 12 RTC Battery Connector 25 RJ45 Ethernet Connector 13 HDD Connector 26 RJ11 Modem Connector 1 2 3 4 5 6 7 9 10 12 13 14 15 16 17 18 19 20 ...

Page 12: ...4 Chapter 1 Bottom View 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4 ...

Page 13: ... the computer and its components 3 Power button Turns the computer on and off 4 Launch keys Two special keys for frequently used programs 5 Palm rest Comfortable support area for your hands when you use the computer 6 Click buttons left center and right The left and right button functions are like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Touchpad Touch s...

Page 14: ...ration Only one card can operate at any given time Item Description 1 Infrared port Interfaces with infrared devices e g infrared printer IR aware computer 2 Latch Latch for opening and closing the computer 3 3 in 1 card reader Reads cards from Memory Stick MultiMedia and Secure Digital cards ...

Page 15: ...es e g USB mouse USB camera 5 IEEE 1394 port Connects to IEEE 1394 devices 6 Headphone Speaker Line out jack Connects to headphones or other line out audio devices speakers 7 Microphone Line in jack Accepts input from external microphones or other audio line in devices e g audio CD player stereo walkman and etc 8 PC card slot Accepts one Type II 16 bit PC card or 32 bit CardBus PC card 9 PC card e...

Page 16: ...computer s hard disk 2 USB 2 0 port Connects to USB Universal Serial Bus devices e g USB mouse USB camera 3 Ventilation slot Enable the computer to stay cool even after prolonged use 4 Security keylock Connects to a Kensington compatible computer security lock ...

Page 17: ...Chapter 1 9 Rear Panel Item Description 1 External display port Connects to a display device e g external monitor LCD projector and displays up to 16 7 million colors with 1024 768 pixel resolution ...

Page 18: ...ides access to the memory slots for upgrading the computer s memory 2 Battery bay Houses the computer s removable battery pack 3 Battery release latch Unlatches the battery to remove the battery pack 4 Ventilation slots Enables the computer to stay cool even after prolonged use ...

Page 19: ...tes that wireless LAN is enabled Power mode Lights green when power is on and flashing when the computer is in standby mode Sleep Lights when the computer enters standby mode and blinks when it enters into or resumes from hibernation mode Media activity Lights when the floppy drive hard disk drive or optical drive is activated Battery charge Lights when the battery is being charged Caps lock Light...

Page 20: ...rinted on the keys To use the embedded numeric keys toggle the Num Lock on by pressing the Fn F11 keys simultaneously Lock Key Description Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard Num lock When Num Lock is on the embedded numeric keyboard can be used Toggle on and off by pressing...

Page 21: ... keypad Hold Fn key while using cursor control keys Main keyboard keys Hold down the Fn key while typing letters using the embedded keypad keys Simultaneously press the j key for capital letters Type letters in the normal way Key Description Windows logo key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other ...

Page 22: ...t scheme toggle Switches the power management scheme used by the computer function available if supported by operating system Fn o Sleep Puts the computer in Sleep mode Fn p Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn q Screen blank Turns the display screen backlight off to save power Press ant ...

Page 23: ...haracter First hold down the Alt Gr key and then press the Euro key Keyboard Ergonomics The wide palm rest area provides a comfortable platform for your hands when typing on the keyboard The ergonomic design enables you to adopt a relaxed yet very efficient typing style ...

Page 24: ...This button mimics your cursor pressing on the vertical and horizontal scroll bards of Windows applications NOTE A Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to your finger movements the lighter your touch the better the response Tapping harder will not increase the touchpad s responsiveness B When using an external USB mo...

Page 25: ...tions To see the launch keys run the Acer Launch Manger Launch key Icon Description Wireless This button permits user Enable Disable wireless LAN network P1 User programmable P2 User programmable P3 User programmable Web browser Launches your Internet Explorer or user defined program Mail Launches Outlook Express or user defined program ...

Page 26: ...by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 1024KB 1st level cache control Always enabled 2st level cache control Always enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller Intel 855GM Onboard memory size 0MB DIMM socket number 2 sockets 4 banks Supports memory size per socket 128M 256M 512M 1024MB 1...

Page 27: ...cification Chipset Intel PRO Wireless 2100 Supports LAN protocol 802 11b Modem Interface Item Specification Chipset Agere Fax modem data baud rate bps 14 4K Data modem data baud rate bps 56K Supports modem protocol V 90 V 92 MDC Modem connector type RJ11 Modem connector location Left side Hard Disk Drive Interface Item Specification Vendor Model Name HGST 20G IC25 N020ATM R04 CASCADE HGST 30G IC25...

Page 28: ...DC 5 5V DC 5 5V DC 5 5V DC 5 5V DC 5 5V DC 5 Audio Interface Item Specification Audio Controller Cirrus CS4299 AC 97 Codec Audio onboard or optional Built in Mono or Stereo Mono Resolution 20 bit stereo Digital to Analog converter 18 bit stereo Analog to Digital converter Compatibility Microsoft PC98 PC99 AC97 2 1 Mixed sound source Microphone CD AUX Sampling rate 48 kHz Internal microphone Yes In...

Page 29: ... Left side Supports ZV Zoomed Video port No ZV support Supports 32 bit CardBus Yes IRQ10 System Board Major Chips Item Controller System core logic Intel 855GM Super I O controller NS PC87392 Audio controller Cirrus CS4299 Video controller Intel 855GM Hard disk drive controller Intel ICH4 M Keyboard controller Mitsubishi M38857M8 RTC Intel ICH4 M IEEE 1394 Ricoh R5C593 PCMCIA Ricoh R5C593 Keyboard...

Page 30: ...1 6V Vadj 3 3V 70 typ 120 max 310 min 360 typ 410 max Output voltage Vrms no load 1600 min Output voltage frequency kHz 47 min 52 typ 57 max Output Current Lamp Vadj 1 6V Vadj 3 3V 1 6mA Min 2 2mA typ 2 8mA max 5 0mA Min 5 5mA typ 6 0mA max LCD Item Specification Vendor model name IDT IAXG01W IDT IAXG02C TOSHIBA LTM12C505D LCD display area diagonal inch 12 1 Display technology TFT Resolution XGA 1...

Page 31: ...0Vac AC input full load warm up condition Output Ratings CV mode DC output voltage Offers constant voltage 19 0V output source with 65W max output power capacity Noise Ripple 380mvp pmax 20MHz bandwidth for resistor load Output current 0A min 3 42A max Output Ratings CC mode DC output voltage 18 05 19 95V Constant output 3 8A Dynamic Output Characteristics Start up time 5 sec 115 Vac and 230Vac fu...

Page 32: ...rating 5 35 C Non operating 20 65 C unpacked Non operating Non storage package Humidity Operating 20 to 80 RH non condensing Non operating 20 to 80 RH non condensing unpacked Non operating Non storage package Vibration Operating unpacked 5 500Hz 1 0Grms random Non operating unpacked 5 500Hz 2 16Grms random Non operating packed 5 500Hz 2 16Grms random Mechanical Specification Item Specification Dim...

Page 33: ... optical drive select 01F0 01F7 03F6 1st EIDE device hard drive select 0274 0277 0279 0A79 ISAPNP Read Data Port 02F8 02FF IrDA FIR 03B0 03BB 03C0 03DF 1800 1807 Video Controller 03F0 03F5 03F7 Standard Floppy Disk Controller 04D0 04D1 Programmable interrupt controller 0D00 FFFF PCI bus 1810 181F Ultra ATA Storage Controller 1820 187F USB Universal Host Controller 1881 189F SMBus Controller 18C0 1...

Page 34: ... PIRQA USB 2 0 EHCI PIRQH PCI Candidate IRQ12 Touchpad Auxiliary device IRQ13 Numeric data processor IRQ14 1st EIDE device hard disk IRQ15 2nd EIDE device optical drive DMA Channel Assignment DMA Channel Function Hardware DRQ0 Reserved DRQ1 IrDA FIR DRQ2 Floppy DRQ3 Reserved DRQ4 DMA controller DRQ5 Reserved DRQ6 Reserved DRQ7 Reserved IRQ Assignment Map Interrupt Channel Function Hardware ...

Page 35: ... screen Press m to enter setup Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor CPU Speed 1 70 GHz HDD Model Name HITACHI_DK23EA 40 PM HDD Serial Number 8W5440 System BIOS Ver TM370 V1 00 VGA BIOS Ver 2991 KBC Ver 0...

Page 36: ... T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in ...

Page 37: ...serial number Asset Tag Number N A Product Name Displays the product name Manufacturer Name Displays the Acer company UUID Number Displays the UUID Universal Unique IDentifier string 32 bytes PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit CPU Type Intel R Pentium R M processor CPU Speed 1 70 GHz HDD Model Name HITACHI_DK23EA 40 PM HDD Serial Number 8W5440 System BIOS Ver TM...

Page 38: ...fer PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help System Time 00 00 00 System Date 10 01 2003 System Memory 640 KB Extended Memory 238 MB VGA Memory 16MB Quiet Boot Enabled Power on display Auto LCD Auto Dim Enabled PXE Boot From LAN Enabled F12 Boot Menu Dsiabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defau...

Page 39: ...otal amounts of memory for VGA The user can not change the memory setting This is display only field Quiet Boot Determines if Logo will be displayed or not shows diagnostic screen is disabled or enabled Enabled Logo is displayed and diagnostic screen is disabled Disabled Logo is not displayed and diagnostic screen is enabled Option Enabled or Disabled Power on display Selects display device Auto D...

Page 40: ...egacy USB support Enabled Disabled System Boot From Hard Disk Recovery Selects boot from hard disk recovery Disabled Enabled PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Infrared Port FIR Disabled Legacy USB Support Disabled System Boot From Hard Disk Recovery Disabled Configure Infrared Port using options Disable No configuration Enable User configurat...

Page 41: ...ssword Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access Primary HardDisk Security Shows the setting of the primary hard disk Security Disabled or Enabled Password on Boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor pas...

Page 42: ... opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Press e twice without typing anyth...

Page 43: ... on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not ma...

Page 44: ...OM DVD ROM in module bay PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Hard Drive Removable Devices CD ROM Drive Network Boot Use or to select a device then press F6 to move it up the list or F5 move it down the list Press Esc to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Sav...

Page 45: ... data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit System Setup and save your changes t...

Page 46: ...NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootable diskette 2 Copy the Phlash utilities to the bootable diskette 3 Then boot the system from the bootable diskette The Phlas...

Page 47: ...at for preventing electrostatic discharge T small Philips screwdriver T flat head screwdriver T Philips screwdriver T tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter...

Page 48: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 49: ...es you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order ...

Page 50: ...42 Chapter 3 ...

Page 51: ...Chapter 3 43 Removing the Battery 1 Slide the two battery latches 2 Then remove the battery ...

Page 52: ...Module 1 Remove the two screws holding the DIMM cover 2 Then remove the DIMM cover 3 Pop out the memory 4 Then remove the memory 5 Remove one screw that secures the HDD cover 6 Then remove the HDD cover 7 Pull out the HDD module carefully ...

Page 53: ...he two screws holding the keyboard on the bottom 2 Use a small Philips screwdriver and your finger to unlock four ledges as the picture shows 3 Turn over the keyboard as the picture shows 4 Disconnect the keyboard cable 5 Then remove the keyboard ...

Page 54: ...move the two screw holding the LCD FPC cable on the bottom 4 Push the left and right hinge caps on the front side carefully 5 Then hold the left and right hinge caps on the rear side as the picture shows 6 Remove the left and right hinge caps 7 Remove the two screws holding the LCD module on one side 8 Then remove another two screws on the other side 9 Slide the LCD latch ...

Page 55: ...PC cable carefully 12 Then detach the entire LCD module 13 Remove the seven screws on the bottom 14 Remove the five screws holding the thermal plate 15 Then take out the thermal plate 16 Disconnect the touchpad cable as the picture shows 17 Disconnect the speaker cable from the main board ...

Page 56: ...eft black aux right gray 19 Pop out the wireless LAN card 20 Then take out the wireless LAN card 21 Disconnect the cover switch cable from the main board 22 Use a flat screwdriver as the picture shows to detach the upper case assembly 23 Then detach the upper case carefully ...

Page 57: ...n take out the touchpad board carefully 27 Tear off the tape fastening the wireless LAN antennae as picture shows 28 Take out the wireless LAN antennae from the fastening fillisters 29 Pull out the main and aux wireless LAN antennae carefully 30 Remove one screw holding the main wireless LAN antenna 31 Then take out the main wireless LAN antenna ...

Page 58: ...nna 34 Remove one screw that secures the modem card 35 Remove the modem card 36 Then disconnect the modem card cable from the modem card 37 Disconnect the fan cable from the main board 38 Tear off the tape fastening the microphone cable as picture shows 39 Then disconnect the microphone cable from the main board ...

Page 59: ...Chapter 3 51 40 Remove one screw that secure the main board 41 Then take out the main board from the lower case 42 Remove the three screws that secure the fan 43 Then remove the fan from the lower case ...

Page 60: ...e another three screws on the other side 5 Then detach the LCD bezel carefully 6 Remove one screw holding the LCD bracket on one side 7 Remove another screw holding the LCD bracket on the other side 8 Then remove the entire LCD from the LCD panel 9 Disconnect the LCD FPC cable from the inverter board 10 Disconnect the high voltage cable from the inverter board 11 Then take out the inverter board ...

Page 61: ... that fastens the LCD FPC cable 13 Disconnect the LCD FPC cable 14 Remove the two screws holding the left LCD bracket 15 Remove the left LCD bracket 16 Remove the two screws holding the right LCD bracket 17 Remove the right LCD bracket ...

Page 62: ...54 Chapter 3 Disassembling the External Modules Disassembling the HDD Module 1 Remove one screws holding the HDD holder 2 Then remove the HDD carefully ...

Page 63: ... there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 57 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 59 Undetermine...

Page 64: ...diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the dri...

Page 65: ...ces do not work reconnect the cable connector and repeat the failing operation Memory Check Memory errors might stop system operations show error messages on the screen or hang the system 1 Boot from the diagnostics diskette and start the diagnostics program please refer to main board 2 Go to the diagnostic memory in the test items 3 Press F2 in the test items 4 Follow the instructions in the mess...

Page 66: ...ot light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if th...

Page 67: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 67 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 68: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC batter Main board Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk an...

Page 69: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 70: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 71: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 72: ...d Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly See System Diagnostic Diskette on page 38 Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer s...

Page 73: ...roblems on page 57 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly See System Diagnostic Diskette on page 38 Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 74: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 75: ...the failure is operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 76: ...68 Chapter 4 ...

Page 77: ...ot 6 Keyboard Connector 19 Microphone Line in Jack 7 Modem Board Connector 20 Headphone Speaker Line out Jack 8 Battery Connector 21 IEEE 1394 Port 9 North Bridge 22 USB Port 10 Fan Connector 23 Cover Switch Connector 11 CPU 24 DC In 12 RTC Battery Connector 25 RJ45 Ethernet Connector 13 HDD Connector 26 RJ11 Modem Connector 1 2 3 4 5 6 7 9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 26 8 11 25 Jump...

Page 78: ...70 Chapter 5 Bottom View 1 South Bridge 3 DIMM Slot 2 DIMM Slot 4 USB port 1 2 3 4 ...

Page 79: ...eb or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machin...

Page 80: ...69 331 TDSFX 3 24 97 1116 331 TDSFX 7 25 97 B634 211 TDSFX 4 26 97 BN34 6S1 TDSFX 22 27 LFZCPBSE FOHMJTI 2 2 3 4 5 6 7 8 9 21 22 23 24 25 25 24 23 22 21 9 8 7 6 5 4 3 2 Xjtuspo Dpsqpsbujpo B C D E F H G I J K B C D E F G H I J K NPEFM K3 OBNF K3 BTTZ 12 ESO NBUSJBM UCE SFW FDO OP EFTDSJQUJPO TJHO EBUF ETO GJOJTI EJN JO nn DLE TIFFU 2 PG 2 BQQE ESBXJOH OP UPM SBOHF N2 N3 T2 T3 Q2 Q3 D VTS 1 7 16 1 ...

Page 81: ...X 5 22 97 11162 631 TDSFX 21 2 3 4 5 6 7 8 9 21 22 23 24 25 25 24 23 22 21 9 8 7 6 5 4 3 2 Xjtuspo Dpsqpsbujpo B C D E F H G I J K B C D E F G H I J K NPEFM K3 OBNF BTTZ MDE 12 ESO NBUSJBM UCE SFW FDO OP EFTDSJQUJPO TJHO EBUF ETO Kbnft D Dibo GJOJTI EJN JO nn EP OPU TDBMF EXH DLE TIFFU 2 PG 2 BQQE ESBXJOH OP DE 76 59U17 112 UPM SBOHF N2 N3 T2 T3 Q2 Q3 D VTS 1 7 16 1 2 1 26 1 3 16 1 2 1 6 7 41 1 2 ...

Page 82: ...6 HDD NOTE Some part numbers appear on the exploded diagram are vendor s part number Please refer to the FRU list for Acer part number 71 56U32 112 97 B635 5S1 K3 BTTZ IEE NPEVMF 3114 1 3 76 59U15 YYY Kbnft D Dibo ...

Page 83: ...D32020GDL 6 B MEMORY DDR333 256MB NANYA NT256D64SH8BAGM 6K MEMORY DDR333 256MB MICRON MT8VDDT3264HDG 335C3 MEMORY DDR333 512MB INFINEON HYS64D64020GBDL 6 B MEMORY DDR333 512MB ELPIDA EBD52UC8AARA 6B KN 12802 006 KN 12803 008 KN 25602 009 KN 25603 009 KN 25604 009 KN 51202 007 KN 51209 002 LCD LCD 12 1 TFT XGA IDT IAXG01W LK 1210B 003 INVERTER BOARD SUMIDA TWS 458 018 19 T39V1 001 HINGE PACK 12 1 L...

Page 84: ...4200RPM TOSHIBA NEPTUNE MK3021GAS 40GB 2 5 IN 4200RPM TOSHIBA NEPTUNE MK4021GAS 60GB 2 5 IN 4200RPM TOSHIBA NEPTUNE MK6021GAS KH 03007 002 KH 06007 002 KH 02007 002 KH 04007 004 KH 08007 002 KH 33004 001 KH 34004 001 KH 36004 001 HDD COVER 42 T39V1 005 HDD HOLDER 33 T39V1 001 Optical Drive Combo Drive CDRW DVD COMBO MODULE 24X 1394 AOPEN ESV 189I 6P DVD ROM MODULE 8X 1394 AOPEN ESV 178I 6P KO 0240...

Page 85: ...MBIT T60M283 10 54 09011 542 TOUCHPAD SYNAPTICS TM41P 341 56 T39V1 001 PCMCIA slot PC card slot PCMCIA SLOT 22 T39V1 001 Adapter ADAPTER 65W 19V 3PIN LITEON PA 1650 02CR AP T3503 001 Battery BATTERY 6CELL 2200MAH LI ION SIMPLO BTT 73E1 RTC BATTERY 3V 210MAH BT T3907 002 23 T39V1 001 Case Cover Bracket Assembly DIMM COVER 42 T39V1 006 Picture Partname And Description Part Number ...

Page 86: ...T 42 T39V1 002 Speaker SPEAKER 23 T39V1 004 Keyboard KEYBOARD 84KEYS CHINESE DARFON NSK A9602 KEYBOARD 84KEY US INTERNATIONAL DARFON NSK A961D KEYBOARD THAI DARFON NSK A9603 KB T3907 001 KB T3907 002 KB T3907 003 Heatsink THERMAL PLATE 34 T39V1 001 Rubber LCD SCREW RUBBER 47 T39V1 003 RUBBER FOOT FRONT RUBBER FOOT 47 T39V1 001 47 T39V1 002 Screws Picture Partname And Description Part Number ...

Page 87: ... MAC FLAT M2L4 5NI NYL BL SCREW M2 3 NYLON 1JMCPC 420325 SCREW SCREW M2 5 4L NYLOCK BLACK ZN SCREW M3x4 86 9A524 4R0 SCREW NYLOK M2 5 5 SCREW M2 5X6 34 00015 221 86 T39V1 001 86 T39V1 002 86 T39V1 003 86 T39V1 004 86 9A352 3R0 86 9A352 4R0 86 9A353 4R0 86 9A524 4R0 86 9A553 5R0 86 9A353 6R0 Picture Partname And Description Part Number ...

Page 88: ...ireless LAN Card Reader 371Ti Intel Pentium M 1 4G 12 1 XGA N A 256M 30G 40G 4 cell Li Ion 6 cell Li Ion 802 11b 3 in 1 371TCi Intel Pentium M 1 4G 12 1 XGA IEEE 1394 DVD CDRW 256M 2 256M 40G 60G 4 cell Li Ion 6 cell Li Ion 802 11b 3 in1 Model Definition and Configuration Appendix A ...

Page 89: ...under Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 370 Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 90: ... Coreless MouseMan Wheel USB interface Logitech USB Wheel Mouse Microsoft IntelliMouse Optical USB interface Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 usb 2 0 JP OS only HP ScanJet 3300C Color Scanner JS USB Ditital Speaker Panasonic USB Speaker EAB MPC57USB Aiwa Multimedia Digital Speaker Intel Easy PC Camera Logitech QuickCam Express Internet Logite...

Page 91: ... 1040 Wireless LAN Card Hitachi DC CN3300 802 11b Lucent RG 1000 802 11b Lucent WavePoint II 802 11b Cisco Aironet 350 802 11b Orinoco AP 500 802 11b Intel Dual Pro Wireless 5000 802 11a b Intel Pro Wireless 5000 802 11a Linksys Dual Band Wireless AP 802 11a g Memory Card Sony Memory Stick 64MB Transcedn SD Card 32MB Apacer SD Flash Card 64MB Apacer SD Flash Card 128MB Item Specifications ...

Page 92: ...84 Appendix B ...

Page 93: ...l of Acer s Notebook Desktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information...

Page 94: ...86 Appendix C ...

Page 95: ...www s manuals com ...

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