Acer TravelMate 2310 Service Manual Download

Page: 62 / 99

Chapter 4

Index of Error Messages

Error Code List

Error Codes

Error Messages

006

Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(THe causes will be shown before “Equipment Configuration
Error”)

010

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

070

Real Time Clock Error

071

CMOS Battery Bad

072

CMOS Checksum Error

110

System disabled.
Incorrect password is specified.

Battery critical LOW
In this situation BIOS will issue 4 short beeps then shut down
system, no message will show.

Thermal critical High
In this situation BIOS will shut down system, not show message.

Error Message List

Error Messages

FRU/Action in Sequence

Failure Fixed Disk

Reconnect hard disk drive connector.
“Load Default Settings” in BIOS Setup Utility.
Hard disk drive
System board

Stuck Key

see “Keyboard or Auxiliary Input Device Check” on page 67.

Keyboard error

see “Keyboard or Auxiliary Input Device Check” on page 67.

Keyboard Controller Failed

see “Keyboard or Auxiliary Input Device Check” on page 67.

Keyboard locked - Unlock key switch

Unlock external keyboard

Monitor type does not match CMOS - Run Setup Run “Load Default Settings” in BIOS Setup Utility.

Shadow RAM Failed at offset: nnnn

BIOS ROM
System board

System RAM Failed at offset: nnnn

DIMM
System board

Extended RAM Failed at offset: nnnn

DIMM
System board

System battery is dead - Replace and run Setup

Replace RTC battery and Run BIOS Setup Utility to reconfigure
system time, then reboot system.

System CMOS checksum bad - Default
configuration used

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.

System timer error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot
system.
System board

Summary of Contents for TravelMate 2310

Page 1: ...l or Combo drive Display and graphics T Color Thin Film Transistor TFT LCD displaying at 15 XGA 1024 X 768 15 4 WXGA 1280 X 800 15 4 WXGA Acer CrystalBrite 1280 X 800 T SiSM661MX integrated 3D graphics with up to 64 MB of VRAM supporting Microsoft DirectX 7 0 T Dual independent display support T MPEG 2 DVD hardware assisted capability Communication T Modem 56K ITU V 92 modem with PTT approval Wake...

Page 2: ...n T Four easy launch buttons T Two front panel buttons wireless LED button and Bluetooth LED button I O interface T Three USB 2 0 ports T Ethernet RJ 45 port T Modem RJ 11 port T External display VGA port T Microphone line in jack T Headphones speaker line out port T Type II PC Card slot T DC in jack for AC adaptor ...

Page 3: ... 5V 12V 2 5VSUS 2 5 VTT ZL6 PCI ROUTING TABLE REQ1 GNT1 REQ0 GNT0 IDSEL AD22 AD17 INTERUPT INTB INTC INTD DEVICE MINI PCI TI 1410A NS0013 FLASH FAN CPU CORE 3 3V 5V_S5 2 5V 3V_S5 2 5VSUS 5VPCU 5VSUS 3VSUS 3VPCU 5V VCC_CORE RGB LVDS MINI USB USB4 MAX9755 12V 1 8V BATTERY CHARGER 1 8V_S5 SMDDR_VTERM MVREF_DM VTT MVREF_DM 1 8V 1 8V_S5 SMDDR_VTERM 5VPCU 3V_ALWAYS 3V_S5 5V_S5 3VSUS 5VSUS SiS 963L CRT L...

Page 4: ...coder 18 RJ45 RJ11 Connector 19 MINI PCI 20 Northbridge M760GX 21 CPU Socket 22 USB Connector 23 USB Connector 24 BIOS ROM 25 EC PC97551 26 RTC Battery 27 DDR SO DIMM Socket1 28 LAN PHY RTL8201CP 29 DDR SO DIMM Socket2 30 Southbridge 963L 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 35 42 41 ...

Page 5: ... Connector 34 LineOut Jack 35 Microphone Jack 36 LineIn Jack 37 WLAN Button 38 Bluetooth button 39 Battery LED 40 Power LED 41 Audio Codec ALC203 42 FAN Connector 1 Lid Switch 2 Panel Connector 3 LED Board Connector 4 Modem Connector 01 02 03 04 05 06 07 08 09 10 11 12 ...

Page 6: ...velMate 2310 5 Keyboard Connector 6 Bluetooth Module Connector 7 Touchpad Board Connector 8 Internal Microphone Connector 9 Clock Generator 10 PCMCIA Connector 11 MDC Connector 12 Internal Speaker Connector ...

Page 7: ...ort area for your hands when you use the computer 5 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Status indicators LEDs Light Emitting Diodes that turn on and off to show the status of the computer and ...

Page 8: ...ion Indicates the status of Bluetooth communication optional 5 Wireless communication button indicator Press to enable disable the wireless function Indicates the status of wireless LAN communication optional 6 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 7 Mic in jack Accepts inputs from external microphones 8 Speaker Line Out Headphone jack Connects to audio line...

Page 9: ...rned off 4 Optical drive eject button Ejects the optical drive tray from the drive Icon Item Port Description 1 PC Card slot eject button Ejects the PC Card from the slot 2 PC card slot Accepts one Type II CardBus PC Card 3 Two USB 2 0 ports Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 4 Network jack Connects to an Ethernet 10 100 based network 5 Modem jack Connects to...

Page 10: ...mpatible computer security lock Item Description 1 Hard disc bay Houses the computer s hard disc secured by a screw 2 Battery release latch Unlatches the battery to remove the battery pack 3 Battery bay Houses the computer s battery pack 4 Battery lock Locks the battery in place 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Memory comparment Hous...

Page 11: ...green when in AC mode Icon Function Description Caps Lock Lights when Caps Lock is activated Num Lock Lights when Numeric Lock is activated Media activity Indicates when the hard disk or optical drive is active Power Lights when the computer is on Battery Lights when the battery is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of Bluetoot...

Page 12: ...an be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Launch key Default application P User programmable Acer eManager user programmable Web browser Internet browser user programmable Mail Email application user programmable Hot Key Icon Function Description Fn F1 Fn F2 Acer eManager on page 23 Fn F3 Acer eManager on page 23 Fn F4 ion Description Acer e...

Page 13: ...hen is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When is on the screen moves one line up or down when you pre...

Page 14: ...shortcut functions Below are a few examples Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows shift M Undoes the minimize all windows Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Hot Key Icon...

Page 15: ...screen external monitor if connected and both the display screen and external monitor Fn q Screen blank Turns the display screen backlight off to save power Press any key to return Fn r Touchpad Toggle Turns the internal touchpad on and off Fn s Speaker toggle Turns the speakers on and off Fn w Volume up Increases the sound volume Fn y Volume down Decreases the sound volume Fn x Brightness up Incr...

Page 16: ...h method NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Euro key at the bottom right of the keyboard for Chinese keyboard or hold Shift and then press the 4 key at the upper center of the keyboard symbol at the upper cent...

Page 17: ...utton to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Taping harder will not increase the touchpad s responsivenes...

Page 18: ... 8V High speed 1 5V CPU I O voltage 1 2V BIOS Item Specification BIOS vendor Pheonix BIOS BIOS Version 3A05 BIOS ROM type Flash ROM BIOS ROM size 512Kbyte BIOS package 32 Pin PLCC lead Supported protocols ACPI 2 0 if available at least 1 0b SMBIOS 2 3 PCI 2 2 Boot Block PXE 2 0 Mobile PC2001 Hard Disk Password INT 13h Extensions PCI Bus Power Management interface Specification EI Torito Bootable C...

Page 19: ...orts DIMM package 200 pin so DIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Memory Combinations Slot 1 Slot 2 Total Memory 0MB 256MB 256MB 0MB 512MB 512MB 256MB 0MB 256MB 256MB 256MB 512MB 256MB 512MB 768MB 512MB 0MB 512MB 512MB 256MB 768MB 512MB 512MB 1024MB LAN Interface Item Specification Chipset RealTek 8201CP S...

Page 20: ...5V Hard Disk Drive Interface Item Vendor Model Name HGST MORAGA IC25N060ATMR04 0 08K0634 Seagate N2 ST960821A TOSHIBA PLUTO MK6025GAS HGST MORAGA IC25N080ATMR04 0 08K635 Seagate N2 ST9808210A TOSHIBA PLUTO MK6025GAS TOSHIBA PLUTO MK1031GAS SEAGATE N2 ST9100822A Capacity MB 60000 80000 100000 Bytes per sector 512 512 512 Logical heads 16 16 16 Logical sectors 63 63 63 Drive Format Logical cylinders...

Page 21: ...anced IDE ATAPI compatible Media compatibility CD 120mm CD ROM Read Only 80mm CD 800 700 650 550MB CD Recordable Read Write 700 650MB CD Rewritable Read Write 700 650MB High Speed CD Rewritable Read Write DVD 5 9 10 18 DVD Single Dual PTP OTP 3 9 4 7G DVD R Read Only 4 7GDVD R Read Only DVD RW Read only 80mm DVD Format compatibility CD CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mo...

Page 22: ...6X ZCLV 16 6MB s PIO mode4 16 6MB s Multi word mode2 33 3MB s Ultra DMA mode2 Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Read copy protected DVD discs CD ROM CD audio DVD ROM and DVD RAM DVD R RW DVD R RW and CD R RW DVD ROM DVD R R DVD R R DVD RW RW 4 38GB DVD RAM CD DA discs CD ROM discs CD R discs CD RW discs Write CD R CD RW high speed CD RW Ultra speed CD...

Page 23: ...MA channel DMA channel 0 DMA channel 1 Supports PnP IRQ IRQ10 IRQ11 Video Interface Item Specification Vendor Model Name built in SiS M760GX for Aspire 300 5000 built in SiS M661MX for Aspire 3500 Video memory size up to 128MB for Aspire 3000 5000 up to 64MB for Aspire 3500 Chip voltage Core 2 5V 1 5V Supports ZV Zoomed Video port NO Graph interface 4X AGP Accelerated Graphic Port Bus Maximum reso...

Page 24: ...imultaneously Yes Battery Item Specification Vendor model name SANYO PANASONIC SANYO LI ION 4UR18650F 2 QC141 SIMPPLO Battery Type Lithium ION Pack capacity 4400mAH Nominal voltage 14 8V Number of battery cell 8 Package configuration 4S2P for Sanyo and Panasonic 4S1P for Sanyo QC141 and SIMPPLO Package voltage 41 8V 9 6V LCD Item Specification Vendor model name SAMSUNG LTN154X3 L01 G GLARE LG LP15...

Page 25: ...perating Storage shipping 0 to 50 20 to 60 0 to 50 20 to 60 AC Adapter Item Specification Vendor model name DELTA SADP 65KB BFD LITE ON PA 1650 02 Q2 19V HIPRO HP OK066B13QT Input Requirements Maximum input current A 90Vac full load 1 5 A 110Vac 1 0 A 240Vac Nominal frequency Hz 50 60 Frequency variation range Hz 47 63 Input voltage range Vrms 90 270 Inrush current The maximum inrush current will ...

Page 26: ...9 336 EEC 3 The subject product rated 100 120V must meet the VCCI 2 EMI requirements Power Management Power Saving Mode Phenomenon Standby Mode Enter Standby Mode when 1 Standby Hibernation hot key is pressed and system is not ready to enter Hibernation mode 2 System standby Hibernation timer expires and system is not ready to enter Hibernation mode T The buzzer beeps T The Sleep indicator lights ...

Page 27: ...ication Dimensions 364 W x 279 D x 33 9 38 98 H mm 14 3 X 11 x 1 3 1 5 inches Weight 6 08 Ibs 2 76kg for 15 XGA LCD model 6 17 lbs 2 8kg for 15 4 WXGA LCD model I O Ports Three USB 2 0 ports Ethernet RJ 45 port Modem RJ 11 port External display VGA port Microphone line in jack Headphones speaker line out jack Type II PC Card slot DC in jack for AC adaptor Drive Bays One Material Plastic Indicators...

Page 28: ...t device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Security Boot Exit CPU Type Intel R Celeron R M processor 1 30GHz CPU Speed System BIOS Ver 3A05 VGA BIOS Ver SiS 2 24 2a KBC Ver 1A19 Serial Number xxxxxxxxxx...

Page 29: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 30: ...ary IDE master Serial Number This field displays the serial number of this unit UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility Info Main Security Boot Exit CPU Type Intel R Celeron R M processor 1 30GHz CPU Speed System BIOS Ver 3A05 VGA BIOS Ver SiS 2 24 2a KBC Ver 1A19 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N ...

Page 31: ...ty Info Main Security Boot Exit Item Specific Help System Time 15 56 48 System Date 04 01 2005 System Memory 640 KB Extended Memory 477 MB Video Memory 32 MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Exit ...

Page 32: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 33: ... Password Is HDD Password Is HDD Master ID Clear Clear 15760539 Enter Set Supervisor Password Set User Password Set HDD Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit ...

Page 34: ...visor password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from ...

Page 35: ...nd Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field...

Page 36: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 37: ...hoenixBIOS Setup Utility Info Main Security Exit Item Specific Help Hard Drive CD ROM DVD Drive and indicate device categories Use Enter to expand collapse Boot order is top down usingp only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Flopp...

Page 38: ...ng setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change Val...

Page 39: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 40: ...trap and conductive mat for preventing electrostatic discharge T Flat bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat bladed screw driver T Hexed Screw Driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Machine Disassembl...

Page 41: ... the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system NOTE Aspire 9100 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 42: ... order Start Battery HDD Cover ODD Module RAM Wireless Cover 2 2 HDD Module Wireless LAN Card Memory IO Bezel E 2 2 Heatsink Cover special screw for thermal 3 Ex1 Thermal Module CPU ODD Connector Board ODD Holder ODD Drive 2 back side 4 left right side E 3 Middle Cover B 2 Keyboard 4 right and left hinges LCD Module B 2 Switch Board B 5 E 16 B 2 Lower and Upper Case Assembly Upper Case Assembly Lo...

Page 43: ...2 0X0 4P 3FP ZK NL C SCREW M2 5 K 5 2 X0 85 4 ZK NL D SCREW M2 5X0 45 10K NIL E SCREW M2 5X0 45 8K ZBL F SCREW M2 5X0 45P 3F NI G SCREW M3 0X0 8P 3K NL 4 screw pads M 4 LCD Bezel 6 hinges 2 brackets LCD Inverter LCD Assembly LCD Cover 4 LCD Module LCD LCD Cable LCD Brackets Antenna set ...

Page 44: ...Chapter 3 50 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch as shown 3 Then remove the battery pack ...

Page 45: ...2 Remove the HDD cover 3 Remove the screw fastening the HDD module to the notebook 4 Then detach the HDD module from the notebook Removing the Memory and the Wireless LAN Card 1 Remove the two screws that secure the RAM Wireless cover 2 Remove the RAM Wireless cover 3 Pop up the memory then remove it 4 Disconnect the auxiliary and the main wireless antennae 5 Pop the wireless LAN card then remove ...

Page 46: ...ree screws fastening the thermal module 5 Disconnect the fan cable NOTE When you remove the screws fastening the thermal module please follow the number order 3 2 1 on the thermal module When you need to assemble the thermal module fasten the screws as the order 1 2 3 on the thermal module 6 Use a flat bladed screwdriver to release the CPU lock 7 Remove the CPU from the socket carefully ...

Page 47: ... keyboard 6 Remove the screw that fastens the ODD module 7 Turn over the notebook computer then detach the ODD module carefully NOTE When you reattach the ODD please make sure you attach the ODD module completely to the main unit Otherwise you can not fasten the screw and the screw may damage the main board Removing the LCD Module 1 Remove the three screws holding the keyboard cover 2 Open the LCD...

Page 48: ... disconnect the keyboard cable then remove the keyboard 5 Pull out the antenna set with a tweezers then take out the antenna set from the main unit 6 Disconnect the LCD coaxial cable 7 Remove the four screws holding the right and the left hinge Two on each side 8 Then detach the LCD module from the main unit ...

Page 49: ...able 5 Remove the five screws that secure the upper case 6 Remove the 17 screws on the bottom as shown 7 Detach the upper case assembly and place it next to the lower case assembly 8 Disconnect the microphone cable then remove the upper case assembly Disassembling the Upper Case Assembly 1 Disconnect the touchpad board to touchpad FFC 2 Disconnect the touchpad board to main board FFC 3 Then detach...

Page 50: ...to touchpad FFC from the uppwer case assembly 8 Remove the four screws holding the touchpad bracket 9 Detach the touchpad bracket from the upper case assembly 10 Remove the touchpad from the upper case 11 Remove the two screws that secure the bluetooth module 12 Disconnect the bluetooth module then remove it Disassembling the Lower Case Assembly 1 Disconnect the MDC cable from the modem board ...

Page 51: ...wn 7 The you can detach the main board from the upper case 8 Remove the ttwo screws that fasten the N B heatsink 9 Remove the N B heatsink from the main board as shown 10 Remove the card reader dummy card from the lower case For SKU with three in one card reader please remove three in one cover 11 Remove the two screws that secure the speaker set on one side 12 Then remove another two screws holdi...

Page 52: ...d with red below the mylar is sami transparent film like stuff it should be transferred if necessary to the replacement main board Because the main board mylar should be stuck to the main board to prevent the antenna cable and the main board components short circuit The short could cause the main board or the antenna cable burned ...

Page 53: ...t 5 Remove the three screws holding the right hinge 6 Then remove the three screws that secure the left hinge 7 Remove one screw that secure the LCD bracket 8 Remove another screw holding the LCD bracket on the other side 9 Then detach the LCD panel from the LCD cover carefully 10 Remove the two screws holding the right bracket 11 Then remove the right bracket 12 Remove another two screws that tig...

Page 54: ...Chapter 3 60 13 Remove the left bracket as the picture shows 14 Tear off the tape fastening the LCD cable 15 Tear off the the LCD cable fastening the LCD cable then remove it ...

Page 55: ...olding the HDD bracket on the other side 3 Then take the hard disc drive out from the HDD bracket Disassembling the Optical Drive Module 1 Remove the four screws as the picture shows 2 Remove the two screws that secure the optical disc drive and the ODD holder 3 Push the ODD holder as shown 4 Detach the ODD holder 5 Disconnect the ODD connector board then remove it ...

Page 56: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 68 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 71 Undetermined Problems on page 83 POST detects an error and displayed messages on screen Error Message List on page 72 Other symptoms i e LCD display problem...

Page 57: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 58: ...IMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the batt...

Page 59: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 83 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 60: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 61: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 83 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 62: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 67 Keyboard error see Keyboard or Auxiliary Input Device Check on page 67 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 67 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 63: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 64: ...source battery pack and power adapter See Power System Check on page 68 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 65: ...ze 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data ...

Page 66: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 67: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 68: ...h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge ...

Page 69: ...cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 68 Battery pack Power adapter...

Page 70: ...r hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 34 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Hibernation ...

Page 71: ... Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpa...

Page 72: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 73: ...operating correctly See Power System Check on page 68 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 74: ...or 17 U18 302ELV LVDS Encoder 18 CN16 RJ45 RJ11 Connector 19 CN17 MINI PCI 20 U20 Northbridge M760GX 21 U21 CPU Socket 22 CN18 USB Connector 23 CN19 USB Connector 24 U22 BIOS ROM 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 35 42 41 Jumper and Connector Locations Chapter 5 ...

Page 75: ...21 DDR SO DIMM Socket2 30 U26 Southbridge 963L 31 CN22 PCMCIA Connector 32 CN23 HDD Connector 33 CN24 USB Connector 34 CN26 LineOut Jack 35 CN25 Microphone Jack 36 CN27 LineIn Jack 37 SW2 WLAN Button 38 SW3 Bluetooth button 39 LED2 Battery LED 40 LED1 Power LED 41 U30 Audio Codec ALC203 42 CN13 FAN Connector ...

Page 76: ...tor 4 CN3 Modem Connector 5 CN4 Keyboard Connector 6 CN5 Bluetooth Module Connector 7 CN6 Touchpad Board Connector 8 CN7 Internal Microphone Connector 9 U12 Clock Generator 10 U13 PCMCIA Connector 11 CN9 MDC Connector 12 CN11 Internal Speaker Connector 01 02 03 04 05 06 07 08 09 10 11 12 ...

Page 77: ...87 Chapter 5 ...

Page 78: ... made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you shou...

Page 79: ... Exploded Diagram TravelMate 2310 FRU List Adapter NS ADAPTER 65W 3 PIN DELTA SADP 65KB BF 19V AP 06501 005 NS ADAPTER 65W 3 PIN LITE ON PA 1650 02 Q2 19V AP 06503 006 NS ADAPTER 65W 3 PIN HIPRO HP OK066B13QT AP 06506 001 Battery ...

Page 80: ...C141 BT T5003 002 BATTERY SIMPPLO PACK LI ION 4S1P 2 0A BT 00407 001 Board NS MODEM BOARD 56K MDC T60M893 03 S P 54 T72V7 001 NS BLUETOOTH MODULE W ANTENNA 54 T48V7 001 NS WIRELESS LAN BOARD FOXCONN ABT_BRM4318BG 54 A51V7 002 NS LAUNCH BOARD 55 T50V7 001 NS TOUCH PAD BOARD 55 T50V7 002 Cable NS FFC CABLE TP B TO MB 50 T50V7 001 NS MODEM CABLE 50 A510V7 001 TravelMate 2310 FRU List ...

Page 81: ... CORD SWISS 27 A03V7 007 POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly 5 MIDDLE COVER W BUTTON 42 A27V7 001 6 UPPER CASE W TP CABLE TP BRACKET MIC BLUETOOTH CABLE 60 A51V7 001 11 LOWER CASE W SPEAKER 60 A51V7 002 NS I O BEZEL 42 T51V7 001 13 DIMM WIRELESS COVER 42 A51V7 001 12 HEATSINK COVER W O DOCKING 42 A51V7 0...

Page 82: ... MOBILE SEMPRON 2800 25WD KC S2802 25D AMD MOBILE SEMPRON 3000 25WD KC S3002 25D AMD MOBILE TURION 64 ML28 KC TML02 280 AMD MOBILE TURION 64 ML30 KC TML02 300 AMD MOBILE TURION 64 ML32 KC TML02 320 AMD MOBILE TURION 64 ML34 KC TML02 340 AMD MOBILE TURION 64 ML37 KC TML02 370 Optical Disk Drive Module NS DVD CDRW COMBO MODULE 24X QSI SBW 242C 6M T51V7 001 TravelMate 2310 FRU List ...

Page 83: ... DVR K15RA G BASE 6M T51V7 002 DVD DUAL DRIVE PIONEER DVR K15RA D LAYER G BASE KU 00805 006 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD DUAL BEZEL G BASE 42 T50V7 012 DVD DUAL MODULE PANASONIC UJ 840BAA2 G BASE 6M A51V7 003 DVD DUAL DRIVE PANASONIC UJ 840BAA2 D LAYER G BASE KU 00807 010 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD DUAL BEZEL G BASE 42 T50V7 012 HDD Hard Disk Drive NS HGST 40G 2 5 420...

Page 84: ...707 007 AS1680 AS1410 KEYBOARD DARFON German KB A2707 008 AS1680 AS1410 KEYBOARD DARFON Italian KB A2707 009 AS1680 AS1410 KEYBOARD DARFON French KB A2707 010 AS1680 AS1410 KEYBOARD DARFON Swiss G KB A2707 011 AS1680 AS1410 KEYBOARD DARFON Portuguese KB A2707 012 AS1680 AS1410 KEYBOARD DARFON Arabic KB A2707 013 AS1680 AS1410 KEYBOARD DARFON Belgium KB A2707 014 AS1680 AS1410 KEYBOARD DARFON Swede...

Page 85: ...brew KB A2707 024 AS1680 AS1410 KEYBOARD DARFON Russian KB A2707 025 LCD Module NS 6M A51V7 011 6M A51V7 011 NS LCD 15 IN TFT XGA CMO N150X3 L07 REV C LK 1500D 008 NS LCD INVERTER BOARD 19 T50V7 001 NS LCD CABLE 15 IN XGA 50 T50V7 004 NS LCD BRACKET W HINGE 15 IN L 33 T50V7 002 NS LCD BRACKET W HINGE 15 IN R 33 T50V7 003 TravelMate 2310 FRU List ...

Page 86: ...BEZEL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 IN TFT XGA LG LP150X08 A3 6M A43V7 004 LCD 15 IN TFT XGA LG LP150X08 A3 LK 15008 007 LCD 15 IN TFT XGA LG LP150X08 A3 MADE IN CHINA LK 15008 016 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 IN XGA 50 T50V7 004 LCD BRACKET W HINGE 15 IN L 33 T50V7 002 LCD BRACKET W HINGE 15 IN R 33 T50V7 003 LCD PANEL W LOGO ANTENNA 14 15 IN 60 A27V7 002 LCD BEZEL...

Page 87: ... QDI QD15TL02 01 LK 15409 001 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 4 IN WXGA 50 T50V7 006 LCD BRACKET W HINGE 15 4 IN L 33 T50V7 004 LCD BRACKET W HINGE 15 4 IN R 33 T50V7 005 LCD PANEL W LOGO ANTENNA 15 4 IN 60 A27V7 003 LCD BEZEL W RUBBER PAD 15 4 IN 60 T50V7 006 LCD MODULE 15 IN XGA CMO N150X3 L07 REV C W O ANTENNA 6M A51V7 021 LCD 15 IN TFT XGA CMO N150X3 L07 REV C LK 1500D 008 LCD INV...

Page 88: ...EL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 4 IN WXGA CMO N154I1 L09 W O ANTENNA 6M A51V7 024 LCD 15 4 IN WXGA CMO N154I1 L09 LK 1540D 002 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 4 IN WXGA 50 T50V7 006 LCD BRACKET W HINGE 15 4 IN L 33 T50V7 004 LCD BRACKET W HINGE 15 4 IN R 33 T50V7 005 LCD PANEL W LOGO W O ANTENNA 15 4 IN 60 A51V7 004 LCD BEZEL W RUBBER PAD 15 4 IN 60 T50V7 006 LCD MODU...

Page 89: ...KN 2560G 001 MEMORY DDR333 512MB INFINEON HYS64D64020HBDL 6 C 11u KN 51202 025 MEMORY DDR333 512MB SAMSUNG M470L6524BT0 CB3 KN 5120B 006 MEMORY DDR333 256MB HYNIX HYMD564M646B6 J KN 5120G 006 Speaker N S SPEAKER SET 23 T50V7 001 Heatsink 10 THERMAL MODULE 60 A51V7 005 8 N B HEATSINK W PAD 23 A51V7 001 Miscellaneous NS NAME PLATE AS3000 40 A55V7 001 NS NAME PLATE AS5000 40 A51V7 001 NS RUBBER FOOT ...

Page 90: ...L BZN NYLOK 86 A03V7 006 NS SCREW M2 0X5 I NI NYLOK 86 T23V7 006 NS SCREW MM25060IL69 86 A08V7 004 NS SCREW M2 0 5 I NI NYLOK 86 T23V7 010 NS SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 NS SCREW I2 3M NIHY M2L3 86 T25V7 008 NS SCREW M1 7 3 0 I BK 86 T50V7 001 NS SCREW I3 3 5M NIH M3L3 5 86 A03V7 011 TravelMate 2310 FRU List ...

Page 91: ...TM2312LC CM360 15XGA 256MBx1 40GB NCB24X UMA N TM2312NLC LINPUS CM360 15XGA 256MBx1 40GB NCB24X UMA N TM2312NLC i LINPUS CM360 15XGA 256MBx1 40GB NCB24X UMA 11b g TM2312LMi CM360 15XGA 256MBx1 256MBx2 40GB NDU8X UMA 11b g TM2312WL Mi CM360 15 4WXGA 256MBx1 256MBx2 40GB NDU8X UMA 11b g TM2312LCi CM360 15XGA 256MBx1 256MBx2 40GB NCB24X UMA 11b g TM2312WL Ci C360 15 4WXGA 256MBx1 256MBx2 60GB NCB24X ...

Page 92: ...r Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 2310 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 93: ...A NB LCD QDI QD15TL02V 01 NON GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 03 NON GLARE TYPE LEAD FREE 15 4 WXGA CMO LCD N154I1 L09 15 4 WXGA NB LCD AUO B154W01V 7 Glare type 15 4 WXGA NB LCD LPL LP154W1 A5K2 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 02 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 04 GLARE TYPE LEAD FREE 15 4 WXGA NB LCD N154I1 L07GLARE TYPE LCD 15 XGA NB LCD AUO B150XG01V2 XXXXX Driver IC...

Page 94: ...100BTX Multifunction Card Combo 3Com Megahertz 10 100 LAN 56K Modem PC Card Xircom RealPort CardBus Ethenet 10 100 Modem 56 LAN Token Ring IBM Token Ring 16 4 Adapter II Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802 11b Modem Adapters Modem up to 56K 3Co...

Page 95: ... I O USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 USB 2 0 JP OS only HP ScanJet 3300C Color Scanner I O USB Speaker Joystick JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I O USB Camera Intel Easy PC Camera Logitech Quick...

Page 96: ...B Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA 1394 Buffalo 1394 Interface Cardbus IFC ILCB DV I O Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC Card PIX PCMC FW1 PCMCIA SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II P...

Page 97: ...109 Appendix B ...

Page 98: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 99: ...111 Appendix C ...

Search results

Summary of Contents for TravelMate 2310

Reviews:

Related manuals for TravelMate 2310

Brands by name

Popular brands

Acer TravelMate 2310, Service Manual

Search results

Summary of Contents for TravelMate 2310

Reviews:

Related manuals for TravelMate 2310

Brands by name

Popular brands