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Chapter 4

Real time clock error

RTC battery
Run BIOS Setup Utility to reconfigure system time, then reboot 
system.
System board

Previous boot incomplete - Default configuration 
used

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board

Memory size found by POST differed from 
CMOS

Run “Load Default Settings” in BIOS Setup Utility.
DIMM
System board

Diskette drive A error

Check the drive is defined with the proper diskette type in BIOS 
Setup Utility
See “External Diskette Drive Check” on page 73. 

Incorrect Drive A type - run SETUP

Check the drive is defined with the proper diskette type in BIOS 
Setup Utility

System cache error - Cache disabled

System board

CPU ID:

System board

DMA Test Failed

DIMM
System board

Software NMI Failed

DIMM
System board

Fail-Safe Timer NMI Failed

DIMM
System board

Device Address Conflict

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board

Allocation Error for device

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board

Failing Bits: nnnn

DIMM
BIOS ROM
System board

Fixed Disk n

None

Invalid System Configuration Data

BIOS ROM
System board

I/O device IRQ conflict

Run “Load Default Settings” in BIOS Setup Utility.
RTC battery
System board

Operating system not found

Enter Setup and see if fixed disk and drive A: are properly identified.
Diskette drive
Hard disk drive
System board

Error Message List

Error Messages

FRU/Action in Sequence

Summary of Contents for TravelMate 2100

Page 1: ...Acer TravelMate 2100 2600 Series Service Guide PRINTED IN TAIWAN ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 2100 2600 service guide Date Chapter Updates ...

Page 3: ...essed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessar...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed...

Page 6: ...memory as video RAM T Simultaneous LCD and CRT display support T Output display devices such as LCD projection panels for large audience presentations support T Automatic LCD dim feature that automatically deciding the best settings for your display and conserves power T Dual ViewTM Support Multimedia T High speed DVD CD RW Combo DVD Dual drive or DVD Super Mulit T MS DirectSound compatible T Buil...

Page 7: ...touchpad pointing device with scroll function I O Ports T One Type III or two Type II PC Card slot T One RJ 11 phone jack V 92 56K T One RJ 45 network jack Ethernet 10 100 Base T T One DC in jack AC Adapter T One parallel port ECP EPP compliant T One external monitor port T One line out jack 3 5mm mini jack T One line out jack 3 5mm mini jack T One Infrared FIR port T Four USB 2 0 ports ...

Page 8: ...M2843ACIM25 39 Project code 91 40I01 001 PCB P N 48 40I01 0SA REVISION 03245 SA 21 CRT XGA SXGA TV OUT LCD 13 14 CARDBUS TWO SLOT CARDBUS PCI 1520 GHK PWR SW TPS2224A 26 27 27 25 B 1 Realtek RTL8100C 26 A 4 RJ45 24 10 100Mb AC 97 CODEC AC Link 30 ALC655 31 Line In Mic In G768D Thermal 2x FAN Prescott 23 21 FDD PRN Port 29 FIR 28 Touch Pad33 33 INT KB 33 PS 2 Debug con EMI 45 43 AD CONN 43 BAT CONN...

Page 9: ...9 Touchpad Cable Connector 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 Speaker Cable Connector 9 VGA Port 23 Optical Drive Connector 10 S Video Port 24 South Bridge 11 LCD Coaxial Cable Connector 25 RTC Battery Connector 12 Parallel Port 26 Launch Board Cable Connector 13 DC in Port 27 SW5 Please see Chapter 5 for its settings 14 LCD Lid Switch 28 PCMCIA Slot ...

Page 10: ...Chapter 1 5 Bottom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8 ...

Page 11: ...nents 3 Power button Turns on the computer power 4 Launch Keys Buttons for launching frequently used programs 5 Palmrest Comfortable support area for your hands when you use the computer 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Touchpad Touch sensitive pointing device which fu...

Page 12: ... 4 Infrared port Interfaces with infrared devices e g infrared printer IR aware computer 5 LED indicator Lights up when the optical drive is active 6 Eject button Ejects the optical drive tray from teh drive 7 Emergency eject slot Ejects the optical drive tray when the computer is turned off There is a mechancial eject button on the CD ROM or DVD ROM drive Simply insert the tip of a pen or papercl...

Page 13: ...l Icon Item Port Description 1 Speaker Delivers stereo audio output 2 Ventilation slots Enable the computer to stay cool even after prolonged use 3 Security keylock Connects to a Kensington compatible computer security lock ...

Page 14: ... e g external monitor LCD projector and displays up to 16M colors with FRC technology at 1024x768 resolution 5 Four USB port four Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 6 Network jack Connects to an Ethernet 10 100 based network 7 Modem jack Connects to the phone line 8 Speaker Line Out Headphone jack Connects to audio line out devices e g speakers headphone 9 Li...

Page 15: ...r 1 Bottom Panel Item Description 1 Battery bay Houses the computer s battery pack 2 Battery release latch Unlatches the battery to remove the battery pack 3 Memory compartment Houses the computer s main memory ...

Page 16: ...on 1 Wireless communication button Lights when the Wireless LAN capability is enabled 2 Power Lights when the computer is on 3 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode 4 Media Activity Lights when the floppy drive hard disk or optical drive is active 5 Battery Charge Lights when the battery is being charged 6 Caps Lock Light...

Page 17: ... all alphabetic characters typed are in uppercase Num Lock Fn F11 When is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When is on the screen moves one line up or down when you press the up...

Page 18: ... external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard...

Page 19: ...Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 20: ... Toggle Switches between the power management scheme used by the computer function available if supported by operating system Fn o Sleep Puts the computer in Sleep mode Fn p Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn q Screen blank Turns the display screen backlight off to save power Press any ...

Page 21: ...16 Chapter 1 Fn z Brightness down Decreases the screen brightness Fn Home Functions as the g key Fn End Functions as the d key aGr Euro Euro Types the Euro symbol Hot Key Icon Function Description ...

Page 22: ... be set to United States international To verify the keyboard type 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the language tab and click on Details 4 Verify that the keyboard layout used for En English United States is set to United States International If not select and click on ADD then select United States International and click on OK 5 Click on O...

Page 23: ...er To set the other four launch keys run the Acer Launch Manager CAUTION It is important that Bluetooth and Wireless LAN are turned off before boarding an airplane Icon Function Description 1 Mail Email application 2 Web browser Internet browser application 3 P1 User programmable 4 P2 User programmable 5 Bluetooth Starts optional Bluetooth functionality and indicates that optional Bluetooth is ena...

Page 24: ... 2 53 to 3 2GHz 533MHz FSB CPU package uFCBGA CPU core voltage High speed 1 35V Low speed 1 2V CPU I O voltage High speed 1 35V or 1 55V Low speed 1 2V Processor for TravelMate 2600 Item Specification CPU type Intel Pentium 4 processor at 2 60GHz 400Mhz FSB Intel Pentium 4 Northwood processor at 2 80 to 3 06GHz 533 MHz FSB Intel Pentium 4 Northwood processor at 3 0 to 3 4GHz 800 MHz FSB Intel Pent...

Page 25: ...series and TM2000 series 1MB for Intel Prescott CPU used in TM2500 series 1st level cache control Always Enabled 2nd level cache control Always Enabled Cache scheme control Fixed in write back System Memory Item Specification Memory controller ATI RC300M Onboard memory size 0MB DIMM socket number 2 Sockets Supports memory size per socket 128MB Supports maximum memory size 2048MB Supports DIMM type...

Page 26: ...set Scorpio CSP1037B chipset on modem board Built in ATI IXP150 controller on the main board Fax modem data baud rate bps 14 4K Data modem data baud rate bps 56K Supports modem protocol V 90 V 92MDC Modem connector type RJ11 Modem connector location Rear side Floppy Disk Drive Interface Item Specification Vendor model name Mitsumi D353G 4515 MCI JU 226A033FC Floppy Disk Specifications Media recogn...

Page 27: ...speed RPM 4200RPM 4200RPM 4200RPM Performance Specifications Buffer size 2MB 2MB 8MB for Toshiba 2MB 8MB for HGST Interface ATA 5 for other vendors ATA 6 for HGST and Toshiba ATA 5 for other vendors ATA 6 for HGST ATA 5 for other vendors ATA 6 for HGST Data transfer rate disk buffer Mbytes s 350 350 350 Data transfer rate host buffer Mbytes s 100 MB Sec 100 MB Sec 100MB Sec DC Power Requirements V...

Page 28: ...2 Form 1 and Form 2 CD I Bridge Photo CD CD EXTRA Enhanced CD CD RW CD R CD TEXT Loading mechanism Drawer with soft eject and emergency eject hole Power Requirement Input Voltage 5V DC 5 DVD ROM Interface Item Specification Vendor model name MKE SR 8177 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Average Sustained CAV mode 775 1800 blocks sec 10 3X to 24X 1550...

Page 29: ...erage max DVD RAM 4 7G Random 180 msec typical 300 msec average max Full Stroke 320 msec typical 700 msec average max Data Buffer Capacity 512 kBytes Interface IDE Applicable disc format DVD DVD 5 DVD 9 DVD 10 DVD R 3 95G DVD RAM 2 6G DVD RAM 4 7G CD CD Audio CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and form 2 CD I mode 2 form 1 and form 2 CD I Ready CD I Bridge CD WO CD RW Photo CD Video ...

Page 30: ... Video CD CD Extra CD CD text DVD DVD ROM DVD R DVD RW Ver 1 1 DVD VIDEO DVD RAM 2 6GB 4 7GB Slope 15 degree Any direction Dimensions Weight 128X129X12 7mm WXDXH except protrusion 200g 10g Eject Soft Eject with emergency eject hole DVD Dual Interface Item Specification Vendor model name Liteon DVD Dual SDW 431S Disc type for read write application Applicable Formats CD DA CD TEXT CD ROM Mode 1 CD ...

Page 31: ...Fornet Gigastorage Imation Infodisc LeadData MCC Nanya Princo Prodisc Ricoh Ritek High Speed CD RW AMT CMC Infodisc Nanya Postech Prodisc Ritek Ricoh MCC SKC Korea Ultra Speed CD RW Daxon Imation Infodisc MCC Prodisc Ritek DVD R BEALL CMC Daxon Fuji HP Maxell MCC Memorex OPTODISC PRODISC Ricoh RICOH Ritek SONY TDK TYUDE DVD RW CMMC Daxon Imation MCC Philips Ricoh Ritek Sony DVD R BeAll CMMC DAXON ...

Page 32: ...10 IRQ11 Video Interface Item Specification Vendor Model Name Built in ATI RC300M ATI Mobility Radeon 9000IGP Chip voltage Core 2 5V 1 5V Supports ZV Zoomed Video port NO Maximum resolution LCD 1024 x768 32bit colors Maximum resolution CRT 1024x768 32 bit colors 1280x1024 32 bit colors 1600x1200 32 bit colors Video Memory Item Specification Fixed or upgradeable Fixed share the system memory Video ...

Page 33: ...card type Type II Tpye III Number of slots Two type II one type III Access location Left side Supports ZV Zoomed Video port Yes Supports 32 bit CardBus Yes IRQ17 Keyboard Item Specification Keyboard controller Mitsubishi LPC keyboard controller M38857 Keyboard vendor model name API Total number of keypads 84 85 88 key Windows 95 keys Yes Internal external keyboard work simultaneously Yes Battery I...

Page 34: ...l Power Consumption watt 4 38 6 5 N A Weight 585 580 620 Physical Size mm 344x222 0x6 35 max 344x222 0x6 5 max 344 5x222 5x6 5 max Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K colors RGB 6 bit data driver 262K colors RGB 6 bit data driver 262K colors RGB 6 bit data driver Viewing Angle degree Horizontal Right Left Vertial Upper Lower 15 35 45 45 70 70 60 60 ...

Page 35: ... T The Sleep indicator lights up Hibernation Mode Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode T All power shuts off Display Standby Mode Keyboard built in touchpad and an external PS 2 pointing device are idle for a specified period T The di...

Page 36: ...g for 15 4 TFT LCD model with battery I O Ports one Type III or two Type II PC Card slot one RJ 11 phone jack V 92 56K one RJ 45 network jack Ethernet 10 100 Base T one DC in jack AC Adapter one parallel port ECP EPP compliant one external monitor port one line out jack 3 5mm mini jack one line out jack 3 5mm mini jack one Infrared FIR port four USB 2 0 ports Drive Bays One Material Plastic Indica...

Page 37: ...lease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to ...

Page 38: ... this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are...

Page 39: ...e of HDD installed on primary IDE master HDD Serial Number This field displays the serial number of HDD installed on primary IDE master ATAPI Model Name This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system ATAPI Serial Number This field shows the serial number of devices installed on ...

Page 40: ... displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters NOTE The screen above is for reference only Actual values may differ ...

Page 41: ...t Determines if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any externa...

Page 42: ...is 3 06G or above The system will automatically hide this selection when detecting the CPU frequency is below 3 06G or the CPU does not support Hyper Threading Technoloty Enabled Disabled Infrared Port Enables disables or auto detects the infrared port Disabled Disabled Auto Parallel Port Enables disables or auto detects the parallel port Enabled Disabled Auto Mode Sets the operation mode of the p...

Page 43: ... DMA1 Legacy USB Support Enables disables USB interface devices support Enable for use with a non USB aware Operating System such as DOS or UNIX Option Disabled or Enabled Hard Disk Recovery Enables or disables Hard Disk to Hard Disk system Recovery by pressing Fn F10 key during POST Option Disabled or Enabled Parameter Description Options ...

Page 44: ...39 Chapter 2 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use ...

Page 45: ...ss u to save the changes and exit the BIOS Setup Utility Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press...

Page 46: ...e BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets t...

Page 47: ...current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 48: ...2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay ...

Page 49: ...he parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 50: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 51: ...aded screw driver T Phillips screw driver T Tweezers T Plastic Flat bladed screw driver T Hexed Screw Driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components NOTE This chapter has been revised from previous model TravelMate 2100 2600 Please refer to the disa...

Page 52: ...on Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system ...

Page 53: ...D Module Hinge Caps HDD LCD Module F 6 Keyboard Lower Case Assembly J 5 F 10 D 4 DIMM Cover Memory 2 J 2 Launch Board Modem Cover 2 2 CPU Second Fan Thermal Module J 3 HDD Holder G 2 Middle Cover Upper Case Assembly Wireless LAN Antenna Touchpad Cover Touchpad Button Pad Touchpad Upper Case Touchpad Cable Touchpad Scroll Key FDD Module VGA Thermal Plate CPU Heatsink Plate ODD Support Bracket HDD B...

Page 54: ...9A352 3R0 D SCREW M2 5X6 86 9A353 6R0 E SCREW M3x4 86 9A524 4R0 F SCREW M2X2 0 86 9A552 2R0 G SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 H SCRW M2 4 WAFER NI 86 9A552 4R0 I SCRW M2 5 3 WAFER NI 86 9A553 3R0 J SCREW M2 5 4L NI 86 9A553 4R0 4 LCD Cushions E 4 LCD Bezel Inverter LCD L 4 LCD Panel LCD Brackets LCD Coaxial Cable H 8 for 14 1 H 6 for 15 0 L 1 LCD Module ...

Page 55: ...Chapter 3 50 Removing the Battery 1 To remove the battery push the battery release latch 2 Then slide the battery out from the machine ...

Page 56: ... the Memory Module 1 See Removing the Battery on page 50 2 To remove the memory module from the machine first remove the two screws holding the dimm cover 3 Remove the dimm cover 4 Pop up the memory 5 Then remove the memory ...

Page 57: ... first remove the two screws holding the modem cover 3 Remove the modem cover from the machine 4 Disconnect the wireless antennae 5 Pop out the wireless LAN board 6 To remove the modem board first remove the two screws fastening the modem board 7 Detach the modem board and disconnect the modem cable carefully then remove the modem board ...

Page 58: ... pull the hard disk dirve carefully 3 Then take the hard disk drive out of the main unit Disassembling the Hard Disk Drive Module 1 See Removing the Battery on page 50 2 See Removing the Hard Disk Drive Module on page 53 3 Remove the two screws that fasten the HDD holder 4 Detach the hard disk drive from the HDD holder ...

Page 59: ... hinge cap 3 Remove the screw that secures the middle cover 4 Remove the left hinge cap 5 Then remove the screw holding the middle cover on the other side 6 Detach the middle cover from the machine 7 Disconnect the launch board cable then remove the middle cover off the main unit Removing the Launch Board 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 ...

Page 60: ...age 54 4 Remove the screw that fastens the LCD coaxial cable and disconnect the cable Then disconnect the LCD inverter cable 5 Remove the four screws holding the LCD hinge two on the right and two on the left Remove the four screws holding the LCD hinge two on the right and two on the left 6 Remove the two screws on the bottom one on the right and the other on the left 7 Then you can remove the en...

Page 61: ...Chapter 3 56 ...

Page 62: ...that fasten the LCD bezel 6 Snap off the bezel carefully and then remove the LCD bezel from the LCD module Removing the Inverter Board 15 LCD 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Launch Board on page 54 4 See Removing the LCD Module on page 55 5 See Removing the LCD Bezel on page 57 6 To remove the inverter board first remove one screw...

Page 63: ...0 2 See Removing the Middle Cover on page 54 3 See Removing the Launch Board on page 54 4 See Removing the LCD Module on page 55 5 See Removing the LCD Bezel on page 57 6 See Removing the Inverter Board 15 LCD on page 57 7 To remove the LCD first remove the four screws that secure the LCD hinges 8 Then take the LCD out of the LCD panel Removing the LCD Brackets 1 See Removing the Battery on page 5...

Page 64: ...9 Remove the four screws holding the left LCD bracket Then remove the left bracket Removing the LCD Coaxial Cable 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Launch Board on page 54 4 See Removing the LCD Module on page 55 5 See Removing the LCD Bezel on page 57 6 See Removing the Inverter Board 15 LCD on page 57 7 See Removing the 15 TFT LCD...

Page 65: ...Removing the LCD Module on page 55 5 See Removing the LCD Bezel on page 57 6 See Removing the Inverter Board 15 LCD on page 57 7 See Removing the 15 TFT LCD on page 58 8 Remove the screw holding the right hinge then remove the right hinge 9 Remove the screw holding the left hinge then remove the left hinge ...

Page 66: ...ct the keyboard cable from the main board carefully then remove the keyboard Removing the RTC Battery 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 Disconnect the RTC battery cable then remove it Removing the Fan 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on...

Page 67: ...astening the thermal module 6 Then remove the thermal module Removing the Processor 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing the RTC Battery on page 61 5 See Removing the Fan on page 61 6 See Removing the Thermal Module on page 62 7 Lift up the CPU socket lever Then remove the CPU Remember to press down t...

Page 68: ...ving the Thermal Module on page 62 7 Lift up the CPU lever then place the CPU back to the CPU socket Please remember to press the CPU lever after you put the CPU back to the socket Removing the Upper Case Assemly 1 See Removing the Keyboard on page 61 2 Disconnect the touchpad cable 3 Remove the 5 screws that secure the upper case to the lower case Then turn over the main unit and remove the 15 sc...

Page 69: ...r Case Assemly on page 63 5 To detach the touch pad board first disconnect the touch pad cable from the touch pad board with a plastic tweezers Then release the touchpad cover lock on the back as the picture shows 6 Remove the touchpad cover the remove the touchpad button pad Finally remove the touchpad board from the upper case Removing the Touchpad Cable 1 See Removing the Battery on page 50 2 S...

Page 70: ... Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing the Fan on page 61 5 See Removing the Thermal Module on page 62 6 Remove the seven screws holding the VGA thermal plate then remove it Removing the CPU Heatsink Plate 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing the Fa...

Page 71: ... the ODD bracket on the bottom Push the ODD module at the point the red arrow indicates hard Then remove the ODD module from the lower case NOTE If you need to replace the ODD module only you can remove the ODD module as the steps above Removing the ODD Module 2 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing th...

Page 72: ...ing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing the Upper Case Assemly on page 63 5 See Removing the Fan on page 61 6 See Removing the Thermal Module on page 62 7 See Removing the VGA Thermal Plate on page 65 8 See Removing the CPU Heatsink Plate on page 65 9 See Removing the Second Fan Bracket on page 66 10 See Removing the ODD Module 2 on page 66 11 See Remo...

Page 73: ...y on page 63 5 See Removing the Fan on page 61 6 See Removing the Thermal Module on page 62 7 See Removing the VGA Thermal Plate on page 65 8 See Removing the CPU Heatsink Plate on page 65 9 See Removing the Second Fan Bracket on page 66 10 See Removing the ODD Module 2 on page 66 11 See Removing the HDD Bracket on page 67 12 See Removing the Main Board on page 67 13 Remove the two screws that fas...

Page 74: ...ch the I O port bracket from the main board Removing the PCMCIA Slot 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 54 3 See Removing the Keyboard on page 61 4 See Removing the Upper Case Assemly on page 63 5 See Removing the Fan on page 61 6 See Removing the Thermal Module on page 62 7 See Removing the VGA Thermal Plate on page 65 8 See Removing the CPU Heatsink Pla...

Page 75: ...on page 62 7 See Removing the VGA Thermal Plate on page 65 8 See Removing the CPU Heatsink Plate on page 65 9 See Removing the Second Fan Bracket on page 66 10 See Removing the ODD Module 2 on page 66 11 See Removing the HDD Bracket on page 67 12 See Removing the Main Board on page 67 13 See Removing the DC Board on page 68 14 Tear off the tape fastening the speaker set cable Then remove the four ...

Page 76: ...nnae 3 Insert the wireless LAN board to the wireless socket on the main board 4 Close the modem cover and fasten the cover with the two screws NOTE You must connect the wireless antennae before you insert the wireless LAN board to the socket If you insert the wireless LAN card first the pressure you press to fasten the wireless antennae may damage the main board ...

Page 77: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 74 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 77 Undetermined Problems on page 89 POST detects an error and displayed messages on screen Error Message List on page 78 Other symptoms i e LCD display problem...

Page 78: ...the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Replac...

Page 79: ...IMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the batt...

Page 80: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 89 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 81: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 82: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 89 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 83: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 73 Keyboard error see Keyboard or Auxiliary Input Device Check on page 73 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 73 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 84: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 85: ...source battery pack and power adapter See Power System Check on page 74 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 86: ...8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data bits xx...

Page 87: ...Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Disable onboard Super I O ports and IR...

Page 88: ...ematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear sc...

Page 89: ... Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F...

Page 90: ...cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 74 Battery pack Power adapter...

Page 91: ...r hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 30 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after closing the LCD See Hibernation ...

Page 92: ... Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpa...

Page 93: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 94: ...operating correctly See Power System Check on page 74 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 95: ...are NAPP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y 5 Select CD to Disk Revocery ...

Page 96: ... to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs After you place the Recovery CD to the optical drive you will see the display below ...

Page 97: ...Chapter 4 92 7 Then insert the System CD to the optical drive 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 98: ...APP CD Recovery CD and System CD 2 Put NAPP CD into the optical drive Then boot up the system 3 The system will ask you if you want to build NAPP Master HDD Please press any key to continue 4 NAPP CD will start to preload the system please click Y ...

Page 99: ...anguages Recovery not more than five languages could be loaded to the system 6 Put the Recovery CD to the optical drive This step is to create image files to the system you do not have to put the Recovery CD to the optical drive in order Place one Recovery CD to the drive at one time till you finish all Recovery CDs ...

Page 100: ...95 Chapter 4 After you place the Recovery CD to the optical drive you will see the display below 7 Then insert the System CD to the optical drive ...

Page 101: ...Chapter 4 96 8 You will see the screen displaying PASS when the system has buit NAPP Master hard disc drive ...

Page 102: ...97 Chapter 4 ...

Page 103: ... 6 USB Port 20 HDD Connector 7 USB Port 21 Keyboard Connector 8 USB Port 22 Speaker Cable Connector 9 VGA Port 23 Optical Drive Connector 10 S Video Port 24 South Bridge 11 LCD Coaxial Cable Connector 25 RTC Battery Connector 12 Parallel Port 26 Launch Board Cable Connector 13 DC in Port 27 SW5 Please see Chapter 5 for its settings 14 LCD Lid Switch 28 PCMCIA Slot Jumper and Connector Locations Ch...

Page 104: ...tom View 1 Wireless LAN Card Connector 5 FIR Port 2 Modem Board Connector 6 DIMM Socket 1 3 Modem Cable Connector 7 DIMM Socket 2 4 IEEE 1394 Port 8 SW Settings SW1 8 SW2 7 SW3 6 Chkpw Enable ON X Bootblock Enable X ON ...

Page 105: ...r change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective par...

Page 106: ...101 Chapter 6 TravelMate 2100 2600 Exploded Diagram ...

Page 107: ... 23 T30V1 001 18 BATTERY MODULE LI ON 8CELL 2 0MAH 6M T49V1 001 BATTERY LI ON 8CELL 2 0MAH SIMPLO BTP 58A1 BT T3007 003 BATTERY LI ON 8CELL 2 0MAH SANYO BTP 60A1 BT T3003 001 CASE COVER BRACKET ASSEMBLY BATTERY COVER Note The color of battery cover should be silver 42 T49V1 001 Boards DC DC CHARGER BOARD 55 T30V1 001 WIRELESS LAN BOARD AMBIT 802 11B T60H656 02 REV 03 54 03096 022 WIRELESS LAN BOAR...

Page 108: ...EUR 27 T30V1 004 POWER CORD 10A 250V 2PIN EUROPEP 27 T30V1 004 POWER CORD 3A 250V 3PIN UK 27 01518 541 POWER CORD 10A 250V 3PIN ITALY 27 01518 611 POWER CORD 10A 250V SWISS 27 01518 581 POWER CORD 10A 3PIN BK 27 01518 561 POWER CORD 10A 250V 3PIN BK 27 01518 571 Case Cover Bracket Assembly 6 HINGE CAP RIGHT 42 T30V1 002 8 HINGE CAP LEFT 42 T30V1 003 TravelMate 2100 FRU List Picture No Partname And...

Page 109: ...2 A30V1 004 2ND FAN BRACKET 33 A30V1 003 VGA THERMAL PLATE 33 A20V1 003 UPPER CASE W COVERSWITCH CABLE TOUCHPAD CABLE SCROLL KEY 60 T49V1 002 LOWER CASE W DIMM COVER SPEAKER W O MDC COVER 60 T49V1 001 DIMM COVER W SCREWS 42 A20V1 002 TravelMate 2100 FRU List Picture No Partname And Description Part Number ...

Page 110: ...MHZ 400FSB INTEL KC DCD01 25A CPU 2 7GMHZ 400FSB INTEL KC DCD01 27A HDD Hard Disk Drive HDD 20G HITACHI IC25N020ATMR04 KH 02007 006 HDD 30GB HITACHI IC25N030ATMR04 KH 03007 005 HDD 30G FUJITSU MHT2030AT 009B A3 KH 03006 004 HDD 30G SEAGATE ST93015A 4 05 KH 03001 001 HDD 40G HITACHI IC25N040ATMR04 KH 04007 009 HDD 40G FUJITSU MHT2040AT 0022 A3 KH 04006 004 HDD 40G 4200PRM SEAGATE ST94019A KH 04001 ...

Page 111: ...BOARD DARFON NSK ACY1D USI KB A2007 001 KEYBOARD DARFON NSK ACY0U UK KB A2007 002 KEYBOARD DARFON NSK ACY0J JPN KB A2007 003 KEYBOARD DARFON NSK ACY06 PORTUGUE KB A2007 004 KEYBOARD DARFON NSK ACY0A ARABIC KB A2007 005 KEYBOARD DARFON NSK ACY1A BELGIAN KB A2007 006 KEYBOARD DARFON NSK ACY0W SWEDISH KB A2007 007 KEYBOARD DARFON NSK ACY0C CZECH KB A2007 008 KEYBOARD DARFON NSK ACY0Q HUNGARIAN KB A20...

Page 112: ...AZILIAN KB A2007 019 KEYBOARD DARFON NSK ACY0G GERMANY KB A2007 020 KEYBOARD DARFON NSK ACY0E ITALY KB A2007 021 KEYBOARD DARFON NSK ACY0F FRENCH KB A2007 022 KEYBOARD DARFON NSK ACY0K KOREAN KB A2007 023 KEYBOARD DARFON NSK ACY00 SWISS KB A2007 024 LCD 7 LCD MODULE 15 4 WXGA W O ANTENNA 6M 48ELD 001 LCD MODULE 15 4 WXGA W ANTENNA 6M 48ELD 009 LCD 15 4 WXGA AU B154EW01 V 0 0AXXX LK 15405 001 LCD 1...

Page 113: ...5 4 LEFT RIGHT 6K T49V1 001 Main Board MAINBAORD YUHINA 4 W LAUNCH BOARD CABLE MODEM CABLE RTC BATTERY Discreet VGA M11P TBD MAINBAORD YUHINA 4 W LAUNCH BOARD CABLE MODEM CABLE RTC BATTERY UMA VGA TBD Miscellaneous TOUCHPAD BUTTON 42 A30V1 005 LCD SCREW CAP LOWER 47 A16V1 001 LCD SCREW RUBBER UPPER 47 A16V1 002 ICON PLATE W NAME PLATE 40 T49V1 001 LOGO PLATE 31 T49V1 001 Memory TravelMate 2100 FRU...

Page 114: ...4 A 6M A20V1 003 DVD CDRW COMBO MODULE 24X QSI SBW 242B 6M A20V1 003 DVD RW MODULE MULTI 2X PANASONIC UJ 820B A 6M A20V1 004 DVD RW MODULE 2X PIONEER DVR K12D 6M A20V1 005 CD ROM DRIVE 24X MITSUMI SR244W1 KD 24X04 002 CD ROM DRIVE 24X QSI SCR 242 56 10291 021 CDRW DVD COMBO MODULE 24X PANASONIC UJDA750WS4 A KO 02403 002 CDRW DVD COMBO MODULE 24X QSI SBW 242B KO 02407 011 DVD RW DRIVE MULTI 2X PANA...

Page 115: ...SCREW SCREW M2 3 NYLON 1JMCPC 420325 86 9A352 3R0 NS SCREW SCREW M2 5X6 86 9A353 6R0 NS SCREW SRW M2 5 8L B ZN NYLOK 700 86 9A353 8R0 NS SCREW SCREW M3x4 86 9A524 4R0 NS SCREW SCREW M2X2 0 86 9A552 2R0 NS SCREW SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 NS SCREW SCRW M2 4 WAFER NI 86 9A552 4R0 NS SCREW SCRW M2 5 3 WAFER NI 86 9A553 3R0 NS SCREW SCREW M2 5 4L NI 86 9A553 4R0 TravelMate 2100 FRU List Pi...

Page 116: ...111 Chapter 6 ...

Page 117: ...GHz DDR333 1X256MB 40GB 24x Combo No 11g 2103WL Mi 15 4 WXGA ICP 2 8GHz DDR333 1X256MB 40GB DVD dual No 11b TravelMate 2600 Model Number LCD CPU Memory HDD ODD FDD Wireless LAN 2602WL Mi 15 4 WXGA DT P4 3 0GHz 512K DDR333 1X256MB DDR333 2X256MB 40GB 4x DVD Dual No 11g 2601WL C 15 4 WXGA DT P4 2 8GHz 400 512K DDR333 1X256MB DDR333 2X256MB 40GB 24x Combo No No 2601WL Mi 15 4 WXGA DT P4 2 8GHz 400 51...

Page 118: ...113 TravelMate 2100 2600 ...

Page 119: ... B 114 This computer s compatibility is a test plan released by Acer Internal Testing Department Once the final report is available this chapter will be revised accordingly Test Compatible Components Appendix B ...

Page 120: ...DIMM HY64D32000GDL 6 B 256MB Nanya SO DIMM NT256D64SH8BAGN 6KE 256MB Micron SO DIMM MT8VDDT3264HDG 35C3 512MB Infineon SO DIMM HYS64D64020GBDL 6 B 512MB Nanya SO DIMM NT512D64S8HBAFM 6K LCD 14 1 XGA TFT AU B141XN04 15 XGA TFT AUO B150XG01 LG LP150X08 A5 15 SXGA TFT AU B150PG01 V0 Hard Disk Drive 20G HGST Moraga IC25N020ATMR04 f w AD4A 20GB Toshiba Neptune MK2023GAP 30GB HGST Moraga IC25N030ATMR04 ...

Page 121: ...ing 16 4 Adapter II Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802 11b Modem Adapters Modem up to 56K 3Com Megahertz 56K Modem PC Card Xircom Credit Card Modem 56 IBM 56K Double Jack Modem ISDN US Robotics Megahertz 128K ISDN Card 405R17T7117M IBM OBI Int...

Page 122: ...USB interface Canon CanonScan D1250 USB 2 0 JP OS only HP ScanJet 3300C Color Scanner I O USB Speaker Joystick JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I O USB Camera Intel Easy PC Camera Logitech QuickCam Express Internet Logitech QuickCam Home PC Video Camera Orange Micro USB 2...

Page 123: ...giwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA 1394 Buffalo 1394 Interface Cardbus IFC ILCB DV I O Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC Card PIX PCMC FW1 PCMCIA SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II PCMCIA Bluetooth IBM Community Bluetooth PC Card Tos...

Page 124: ...119 TravelMate 2100 2600 ...

Page 125: ...p and Server models including T Service guides T User s manuals T Training materials T Main manuals T Bios updates T Software utilities T Spare parts lists T Chips T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internat...

Page 126: ...121 Appendix C ...

Page 127: ...Chapter 1 122 ...

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