Acer RL100 User Manual Download

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Acer

Aspire RL100

Service Guide

PRINTED IN TAIWAN

Summary of Contents for RL100

Page 1: ...Acer Aspire RL100 Service Guide PRINTED IN TAIWAN...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates...

Page 3: ...blication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical...

Page 4: ...Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its d...

Page 5: ...itional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measure...

Page 6: ...cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check...

Page 7: ...d 30 Removing the Dummy Stand 30 Main Unit Disassembly 31 Removing the Top Cover 32 Removing the Optical Drive 33 Removing the Heatsink 35 Removing the Fan 36 Removing the WLAN Module 37 Removing the...

Page 8: ...ermined Problems 57 System Block Diagram 59 Chapter 5 System Block Diagram and Board Layout 59 Mainboard Layout 60 Top view 60 Bottom view 61 Chapter 6 FRU Field Replaceable Unit List 63 Exploded Diag...

Page 9: ...Force MCP61D chipset Memory subsystem Dual Channel DDR3 800MHz or above support Supports up to 2048MB memory per channel Two DDR3 SODIMM Sockets Suspend to RAM STR S3 support Media storage Super Multi...

Page 10: ...eadphone jack Two USB ports Operating system and software Operating system Windows 7 Home Premium X64 Windows 7 Embedded 32 bit Linux 2 6 or higher FreeDOS Applications Acer eRecovery Management Acrob...

Page 11: ...exterior components Front Panel No Icon Component 1 Wireless touchpad eject button 2 Volume wheel 3 Wireless touchpad battery indicator 4 Wireless touchpad mouse mode and keyboard mode 5 Optical disc...

Page 12: ...ear Panel No Icon Component 1 Power socket 2 RJ 45 Ethernet connector 3 HDMI port 4 S PDIF port 5 Aerial connector selected models only 6 Microphone speaker out line in jack 7 Speaker or headphone jac...

Page 13: ...Chapter 1 5 Internal Components No Component 1 Heatsink 2 WLAN module 3 Hard disk drive 4 Optical drive 5 System fan...

Page 14: ...em LED Indicator This section describes the system LED indicator LED indicator Color LED status Description Wireless touchpad battery indicator Red On Charging Red Flashing Battery level low Battery i...

Page 15: ...ompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS A...

Page 16: ...r to the previous and next page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a va...

Page 17: ...table following each of the menu screenshots settings in boldface are the default and suggested settings CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Standard CMOS Features Advance...

Page 18: ...rial Number Serial number of the system System BIOS Version Version number of the BIOS setup utility BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag number o...

Page 19: ...mines whether the system will stop for an error during the POST All but keyboard No Errors All Errors System Date System Time Port 1 SATA SATA Port 2 Halt On Move Enter Select F1 General Help F9 Load...

Page 20: ...work Device Priority Press Enter to access the Network Device Priority submenu and specify the boot sequence from available network devices Bootup Num Lock Selects power on state for Num Lock On Off B...

Page 21: ...Value ESC Exit F10 Save Exit Setup Help Item Hard Disk 3M WDC W CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Hard Disk Drive Priority Specifies the boot sequence from the availabl...

Page 22: ...ttings Value ESC Exit F10 Save Exit Setup Help Item Not Installed CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Removable Device Priority Specifies the boot sequence from the availa...

Page 23: ...ables or disables the AMD Virtualization Technology VT availability Enabled Disabled AMD Cool n Quiet AMD V Move Enter Select F1 General Help F9 Load Default Settings Value ESC Exit F10 Save Exit Setu...

Page 24: ...as FDD Auto Floppy Hard Disk Onboard Audio Controller Enabled or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or disables the onboard LAN controller Enabled D...

Page 25: ...s or disables to wake up the system from a power saving mode using a USB keyboard or mouse Enabled Disabled Restore On AC Power Loss Enables or disables the system to reboot after a power failure or i...

Page 26: ...mperature System Temperature CPU Fan Speed CPU Core VGA Core Smart Fan Move Enter Select F1 General Help F9 Load Default Settings Value ESC Exit F10 Save Exit Setup Help Item 61 C 141 F o o 51 C 123 F...

Page 27: ...m feature if you are overclocking A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up Enabled Disabled Clock to All DIMM PCI PCIE Spread Spectru...

Page 28: ...new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Parameter Descriptio...

Page 29: ...se the up down arrow keys to select password parameter Change Supervisor Password or Change User Password menu then press Enter 2 Enter the current password then press Enter 3 Press Enter twice withou...

Page 30: ...ly CMOS Setup Utility Copyright C 1985 2010 American Megatrends Inc Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup Product Inform...

Page 31: ...Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Load Default Settings Save Exit Setup Exit Without Saving...

Page 32: ...ed Chipset Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Load Default Settings Save Exit Setup Exit Witho...

Page 33: ...update the system BIOS flash ROM To perform a Windows based BIOS flash you should find the Flash utility on the system drive For detailed instructions see Windows based BIOS recovery on page 53 To pe...

Page 34: ...26 Chapter 2...

Page 35: ...ist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Torx screwdriver Plastic tweezer...

Page 36: ...bly procedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the AC adapter and all power and signal cables from the system 3 Unplug all peripher...

Page 37: ...Removing the USB RF Receiver 1 Pull the USB RF receiver out of the port Removing the Card Reader Dummy Card 1 Push against the card as if you were pushing it further into the slot letting the card sp...

Page 38: ...Removing the Wireless Touchpad 1 Slide the wireless touchpad eject button to eject the wireless touchpad 2 Pull the wireless touchpad out of the bay Removing the Dummy Stand 1 Slide the dummy stand o...

Page 39: ...Chapter 3 31 Main Unit Disassembly The flowchart illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components...

Page 40: ...ur screws A securing the top cover 3 Pry loose the top cover from the lower cover and remove the top cover Code Screw Part No A M3L4 HEX FLAT 86 00P08 344 B MECH TRUSS M3 L4 NI 86 3A534 4R0 C M2 2 86...

Page 41: ...ions 2 Remove the two screws B securing the optical drive 3 Remove the screw C that holds the bracket to the optical drive and system Screw Quantity Color Torque Part No MECH TRUSS M3 L4 NI 2 Silver 4...

Page 42: ...optical drive off the mainboard and remove the bracket 5 Remove the screws C securing the two brackets to the optical drive 6 Remove the brackets Screw Quantity Color Torque Part No M2 2 3 Silver 1 5...

Page 43: ...ARNING The heatsink becomes very hot when the system is on NEVER touch the heatsink with any metal or with your hands 1 See Removing the Top Cover on page 32 2 Use a long nosed screwdriver to loosen t...

Page 44: ...ink and the processor Removing the Fan WARNING The fan becomes very hot when the system is on NEVER touch the heatsink with any metal or with your hands 1 See Removing the Top Cover on page 32 2 See R...

Page 45: ...ing the Top Cover on page 32 2 Disconnect the black antenna from the main connector and the white antenna from the auxiliary connector on the WLAN module 3 Remove the screw D securing the WLAN module...

Page 46: ...nas back to the WLAN module make sure the cables are arranged properly Removing the I O Board 1 See Removing the Top Cover on page 32 2 Peel the tape off the I O board and move the antenna cables away...

Page 47: ...ee Removing the Heatsink on page 35 4 See Removing the Fan on page 36 5 See Removing the WLAN Module on page 37 6 See Removing the I O Board on page 38 Screw Quantity Color Torque Part No MECH TRUSS M...

Page 48: ...any DIMM make sure to create a backup file of all important data 1 See Removing the Mainboard on page 39 Screw Quantity Color Torque Part No MECH TRUSS M3 L4 NI 3 Silver 4 5 0 3 kgf cm 86 3A534 4R0 NO...

Page 49: ...se the DIMM 3 Remove the DIMM module Removing the TV Tuner Card 1 See Removing the Mainboard on page 39 2 Detach the TV tuner cable NOTE The DIMM has been highlighted with a yellow rectangle as above...

Page 50: ...uring the TV tuner card 4 Detach the card out of the slot Removing the Battery 1 See Removing the Mainboard on page 39 2 Detach the battery cable Screw Quantity Color Torque Part No SCRW M2 CAP L4 NI...

Page 51: ...ious image Detach the battery and follow the local regulations for disposing it Removing the Hard Disk Drive 1 See Removing the Mainboard on page 39 2 Remove the four screws B securing the hard disk d...

Page 52: ...44 Chapter 3 3 Detach the hard disk drive from its connector and lift it off the mainboard...

Page 53: ...r products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to rec...

Page 54: ...f the problem is not evident continue with System Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power ou...

Page 55: ...including RTC and keyboard controller NMI is disabled D1 Perform keyboard controller BAT test Check if waking up from power management suspend state Save power on CPUID value in scratch CMOS D0 Go to...

Page 56: ...empt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB E9 or EA Determine information about root directo...

Page 57: ...ChHandlerBlock 08 Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 0A Initializes the 8042...

Page 58: ...ST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8E Pro...

Page 59: ...the BUS concerned 7 func 7 add on ROM initialization for all BUSes 8 func 8 BBS ROM initialization for all BUSes The lower nibble Y indicates the BUS on which the different routines are being executed...

Page 60: ...n most cases a checkpoint card is the best tool for viewing AMIBIOS checkpoints Beep Symptom Cause and Description One short beep System is OK Continuous one long beep Something is wrong with the memo...

Page 61: ...Windows based BIOS recovery 1 Locate the WinFlash utility on the computer s local disk 1 Open Local Disk C on the computer 2 Go to the WIN folder The WIN folder contains the WinFlash utility 2 Double...

Page 62: ...normally message displays 6 Restart the system 7 As soon as the POST starts press Delete to enter the Setup Utility 8 Select Load Default Settings then press Enter 9 Select Ok then press Enter 10 Sel...

Page 63: ...storage device on the USB port on the system 3 Power on the system 4 As soon as the POST starts press Delete to enter the Setup Utility 5 Select Advanced BIOS Features and ensure that USB storage devi...

Page 64: ...normally message displays 12 Restart the system 13 As soon as the POST starts press Delete to enter the Setup Utility 14 Select Load Default Settings then press Enter 15 Select Ok then press Enter 16...

Page 65: ...46 Follow procedures below to isolate the failing FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or d...

Page 66: ...58 Chapter 4...

Page 67: ...Chapter 5 59 System Block Diagram System Block Diagram and Board Layout Chapter 5...

Page 68: ...connector 3 CN5 HDMI connector 4 RJ1 LAN connector 5 JK1 Power adapter connector 6 SKT6 WLAN module connector 7 U4 N11M PT1 8 U7 AMD ASB2 CPU 9 SKT3 2 5 HDD connector 10 BIOS SPI ROM 11 SKT1 and SKT2...

Page 69: ...Chapter 5 61 Bottom view No Code Description 1 SD card connector 2 3 CN2 and CN6 SoDIMM slot 4 SKT5 TV tuner card connector...

Page 70: ...62 Chapter 5...

Page 71: ...n the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the...

Page 72: ...64 Chapter 6 Exploded Diagram...

Page 73: ...o 2 5 Power button 6 Top cover deco 7 Bottom case assembly 8 Bottom mesh 9 Bottom cover 10 Rubber foot 11 USB cover 12 ODD logo 13 ODD cover 14 ODD button 15 Keyboard latch cap 16 Keyboard latch sprin...

Page 74: ...3 2GB KN 2GB07 004 SAMSUNG SO DIMM DDR3 1333 2GB KN 2GB0B 023 HDD WD 320GB WD3200BEVT 22A23T0 ML320S WD SATA 8MB LF F W 01 01A01 KH 32008 019 WD 250GB WD2500BEVT 22A23T0 WD ML320S SATA 8MB LF F W 01 0...

Page 75: ...T3090 Half size 802 11 b g n mini card half size NI 10200 034 TV TUNER CARD AverMedia A336 D Mini Card WW Analog DVB T Digital TU 10500 052 AverMedia A336 A Mini Card WW Analog ATSC Digital TU 10500 0...

Page 76: ...68 Chapter 6...

Page 77: ...MCP61D Video controller nVidia N11M PT1 LAN controller Realtek 8211CL 8201EL Audio controller Realtek ALC662 USB controller nVIDIA MCP61D Super I O controller SIO ITE 8755 ITE8758 Item Specification...

Page 78: ...16B9A300 HTS545025B9A300 HTS545032B9A300 Capacity GB 160 250 320 500 160 250 320 Interface SATA 3 Gb s SATA 3 Gb s Size 2 5 inch 2 5 inch Transfer rate Gb s 3 3 Spindle speed RPM 5400 5400 Cache MB 8...

Page 79: ...4X Zone CLV CD RW 4X CLV High Speed CD RW 10XCLV Ultra Speed CD RW Not Support DVD R Max 8X CAV DVD R DL Max 4X Zone CLV DVD RW Max 6X Zone CLV DVD R Max 8X CAV DVD R DL Max 4X Zone CLV DVD RW Max 8X...

Page 80: ...D RAM 2x 3x ZCLV 5x PCAV Ver 2 2 12x Media Not support DVD R 2 4x CLV 4x ZCLV 8x CAV DVD R DL 2 4x CLV 4x ZCLV 6x PCAV DVD RW 2 4x 3 3x CLV 4x ZCLV 8x ZCLV 8x Speed disc 3 3x CLV 8x ZCLV CD R 10x CLV...

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