Acer Packard Bell EasyNote NX82 Series Service Manual Download Page 158

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Chapter 4

PostBDS POST Code Table

S3 Functions POST Code Table

ACPI Functions POST Code Table

BDS_END_OF_BOOT_SELECTION

BDS

End of boot selection

BDS_ENTER_SETUP

BDS

Enter Setup Menu

BDS_ENTER_BOOT_MANAGER

BDS

Enter Boot manager

BDS_BOOT_DEVICE_SELECT

BDS

Try to boot system to OS

BDS_EFI64_SHADOW_ALL_LEGACY_RO
M

BDS

Shadow Misc Option ROM

BDS_ACPI_S3SAVE

BDS

Save S3 resume required data in
RAM

BDS_READY_TO_BOOT_EVENT

BDS

Last Chipset initial before boot to
OS

BDS_GO_LEGACY_BOOT

BDS

Start to boot Legacy OS

BDS_GO_UEFI_BOOT

BDS

Start to boot UEFI OS

BDS_LEGACY16_PREPARE_TO_BOOT

BDS

Prepare to Boot to Legacy OS

BDS_EXIT_BOOT_SERVICES

BDS

Send END of POST Message to
ME via HECI

BDS_LEGACY_BOOT_EVENT

BDS

Last Chipset initial before boot to
Legacy OS.

BDS_ENTER_LEGACY_16_BOOT

BDS

Ready to Boot Legacy OS.

BDS_RECOVERY_START_FLASH

BDS

Fast Recovery Start Flash.

Functionality Name (Include\

PostCode.h)

Phase

Post

Code

Description

POST_BDS_NO_BOOT_DEVICE

POST_BDS

No Boot Device

POST_BDS_START_IMAGE

POST_BDS

UEFI Boot Start Image

POST_BDS_ENTER_INT19

POST_BDS

Legacy 16 boot entry

POST_BDS_JUMP_BOOT_SECTOR

POST_BDS

Try to Boot with INT 19

Functionality Name (Include\ PostCode.h)

Phase

Post

Code

Description

POST_BDS_NO_BOOT_DEVICE

POST_BDS

No Boot Device

POST_BDS_START_IMAGE

POST_BDS

UEFI Boot Start Image

POST_BDS_ENTER_INT19

POST_BDS

Legacy 16 boot entry

POST_BDS_JUMP_BOOT_SECTOR

POST_BDS

Try to Boot with INT 19

Functionality Name (Include\ PostCode.h)

Phase

Post

Code

Description

ASL_ENTER_S1

ASL

Prepare to enter S1

ASL_ENTER_S3

ASL

Prepare to enter S3

ASL_ENTER_S4

ASL

Prepare to enter S4

ASL_ENTER_S5

ASL

Prepare to enter S5

ASL_WAKEUP_S1

ASL

System wakeup from S1

ASL_WAKEUP_S3

ASL

System wakeup from S3

ASL_WAKEUP_S4

ASL

System wakeup from S4

Functionality Name (Include\

PostCode.h)

Phase

Post

Code

Description

Summary of Contents for Packard Bell EasyNote NX82 Series

Page 1: ...Packard Bell EasyNote NX82 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Packard Bell EasyNote NX82 service guides Date Chapter Updates ...

Page 3: ...r expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all ne...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...bly Process 21 External Modules Disassembly Flowchart 21 Removing the Battery Pack 22 Removing the SD Dummy Card 23 Removing the Lower Covers 24 Removing the Optical Drive Module 25 Removing the DIMM Modules 27 Removing the WLAN Module 28 Removing the Hard Disk Drive Module 30 Main Unit Disassembly Process 32 Main Unit Disassembly Flowchart 32 Removing the Keyboard 33 Removing the Upper Cover 35 R...

Page 8: ...D Module 83 Replacing the Keyboard 88 Replacing the Switch Cover 89 Replacing the Hard Disk Drive Module 89 Replacing the WLAN Module 91 Replacing the DIMM Modules 91 Replacing the ODD Module 92 Replacing the Lower Covers 92 Replacing the SD Dummy Card 93 Replacing the Battery 94 Troubleshooting 95 Common Problems 95 Power On Issue 96 No Display Issue 97 Random Loss of BIOS Settings 98 LCD Failure...

Page 9: ...9 Packard Bell EasyNote NX82 Exploded Diagrams 120 Main Assembly 120 Base Assembly 120 Rear Assembly 120 Packard Bell EasyNote NX82 FRU List 121 Screw List 122 Model Definition and Configuration 124 Test Compatible Components 125 Microsoft Windows 7 Environment Test 126 Online Support Information 127 Index 129 ...

Page 10: ...X Table of Contents ...

Page 11: ...0M South Bridge AMD SB 820M VGA chip ATI Park XT ENE KB926 for Keyboard Controller Battery management Unit and RTC Realtek RTS5138 for Card Reader 5 in 1 controller Conexant CX20672Low Power Codec SoC with Integrated Class D Stereo Amplifier for High Definition Audio AR8131L GbE LAN Controller with Integrated Transceiver On board GPU design TDP 25W with gDDR3 4 pcs UMA NB SidePort memory 128M Syst...

Page 12: ...cification Graphics Storage subsystem 9 5mm 2 5 HDD 160GB 250GB 320GB 500GB 640GB SATA PCI Bus Master Enhanced IDE Support Ultra DMA100 S M A R T 5400 RPM Multi in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO xD Picture Card xD DVD ROM Fixed type SATA Super Multi BD Combo G base Display 14 0 HD 1366x768 pixel resolution high brightness ...

Page 13: ...unication Video conferencing solution featuring Webcam with 1280 x 1024 resolution Microphone WLAN 802 11b g n Wi Fi CERTIFIED 802 11b g Wi Fi CERTIFIED WPAN Bluetooth 3 0 HS LAN Gigabit Ethernet Wake on LAN ready WWAN UMTS HSPA at 850 900 1900 2100 MHz and quad band GSM GPRS EDGE at 850 900 1800 1900 MHz upgradeable to 7 2 Mb s HSDPA and 5 7 Mb s HSUPA Privacy control BIOS user supervisor HDD pas...

Page 14: ...ture two finger scroll pinch rotate flip Media keys Capacitive touch media keys play pause stop previous next Dedicated audio control keys volume up volume down mute Control keys Social Networks key MyBackup key PowerSave or programmable key Communication key I O interface Multi in 1 card reader Four USB 2 0 ports HDMI port with HDCP support External display VGA port Headphone speaker line out jac...

Page 15: ...Chapter 1 5 System Block Diagram ...

Page 16: ... LCD displays computer output 3 Speakers Left and right speakers deliver stereo audio output 4 P Acer Program Key WiFi Button Acer Program Key launches a specified program user configurable WiFi Button toggles WiFi on and off 5 Keyboard For entering data into your computer 6 TouchPad Touch sensitive pointing device which functions like a computer mouse 1 2 3 4 5 6 7 8 9 10 11 ...

Page 17: ...he computer 9 Multimedia Indicators Lights up when a corresponding multimedia key is pressed 10 Power switch Turns the computer on and off 11 Acer Crystal Eye webcam Web camera for video communication for selected models No Icon Item Description 1 Power indicator Indicates the computer s power status 2 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick...

Page 18: ...immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available 4 External display VGA port Connects to a display device e g external monitor LCD projector 5 HDMI Connect to HDMI devices 6 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 Microphone in jack Accepts input from e...

Page 19: ...rive is active 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off 6 DC in jack Connects to an AC adapter Icon Function Description Power Indicates the computer s power status Battery Indicates the computer s battery status NOTE 1 Charging The light shows...

Page 20: ...hPad keep it and your fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiveness Function Left Button 2 Right Button 3 Main TouchPad 1 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold the...

Page 21: ...s Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Desired access Num Lock on Num Lo...

Page 22: ...work domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F ...

Page 23: ...y toggle Switches display output between the display screen external monitor if connected and both Fn F5 Display off Turns off the LCD back light Fn F6 Touchpad toggle Turns the touchpad on and off Fn F7 Play Pause Toggles Play and Pause in multimedia applications Fn F8 Stop Stops media in multimedia applications Fn F9 Reverse Performs a reverse scan in multimedia applications Fn F10 Forward Perfo...

Page 24: ...e Turns the speakers on and off Fn Pg Up Increases the sound volume Fn Pg Dn Decreases the sound volume Fn Home Increases the screen brightness Fn End Decreases the screen brightness Hotkey Icon Function Description Fn Fn Fn Fn ...

Page 25: ... C H W Shutdown 92o C Item Specification CPU Type Core Logic CPU Package Power On die Cache Front Side Bus Item CPU Speed Cores Bus Speed Mfg Tech Cache Size Package Core Voltage Acer P N CPU Temperature Fan Speed rpm SPL Spec dBA Core 0 Core 1 Core 2 Core 3 45 45 45 45 2700 28 55 55 55 55 3100 31 60 60 60 60 3500 34 70 70 70 70 3800 37 80 80 80 80 4200 40 99 99 99 99 4200 40 ...

Page 26: ...45 45 2600 28 50 50 50 50 3000 31 55 55 55 55 3400 34 60 60 60 60 3700 37 80 80 80 80 4100 40 99 99 99 99 4100 40 Item Specification Chipset Package Item Specification Chipset Package Item Specification BIOS vendor BIOS Version BIOS ROM type Features Item Specification Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type S...

Page 27: ... Interface Slot 1 Slot 2 Total Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 512MB 2048MB 2560MB 1024MB 0MB 1024MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 1024MB 2048MB 3072MB 2048MB 0MB 2048MB 2048MB 512MB 2560MB 2048MB 1024MB 3072MB 2048MB 2048MB 4096MB Item Specification LAN Chipset LAN connector type LAN connector location Feature Item Speci...

Page 28: ...t Disks Spindle speed RPM Performance Specifications Buffer size Interface Internal transfer rate Mbits sec max I O data transfer rate Mbytes sec max DC Power Requirements Voltage tolerance Item Specification Chipset Package Interface Supports Item Specification Chipset Memory size Interface Item Specification USB Compliance Level OHCI Number of USB Ports Location ...

Page 29: ...B sec Buffer Memory Interface Applicable disc formats Loading mechanism Power Requirement Input Voltage Item Specification Chipset Features Item Specification Controller Total number of keypads Windows logo key Hotkeys Item Specification 6 Cell Vendor model name Battery Type Pack capacity Normal Voltage Package configuration Item Specification Chipset Throughput Compliance level ...

Page 30: ... Optical Rise Time Fall Time msec Typical Power Consumption watt Weight Physical Size mm Electrical Interface Support Color Viewing Angle up down right left Temperature Range C Operating Storage shipping Resolution 24 bits 30 bits 36 bits 48 bits 640x480p 60Hz 4 3 720x480p 60Hz 4 3 720x480p 60Hz 16 9 1280x720p 60Hz 16 9 1920x1080i 60Hz 16 9 1440x480i 60Hz 4 3 1440x480i 60Hz 16 9 1920x1080p 60Hz 16...

Page 31: ...z 16 9 1440x576i 50Hz 4 3 1440x576i 50Hz 16 9 1920x1080p 50Hz 16 9 Item Specification Part Name Package General Features Item Specification Input Rating Maximum input AC current Inrush current Efficiency Item Specification ACPI mode Resolution 24 bits 30 bits 36 bits 48 bits ...

Page 32: ...22 Chapter 1 ...

Page 33: ...ange boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expand ...

Page 34: ...ows product name of the system UUID Number Universally Unique Identifier UUID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE InsydeH20 Setup Utility Rev 3 5 F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit AMD PhenomTM II P920 ...

Page 35: ...boot from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the ...

Page 36: ...r password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters N A Set HDD Password Enter HDD Password N A Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires t...

Page 37: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 38: ...hen you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen w...

Page 39: ...ice then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD ...

Page 40: ...efault values for all SETUP item Discard Changes Load previous values all SETUP items Save Changes Save Setup Data Item Specific Help Exit System Setup and save your changes F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes Ex...

Page 41: ...efore you use the Golden BIOS utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Golden BIOS NOTE Please use the AC adaptor power supply when you run the Golden BIOS utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Golden BIOS utilities...

Page 42: ...pecific Help Use or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 ST960821A 2 IDE1 MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB CDROM Boot priority order 1 IDE0 ST96...

Page 43: ...Chapter 2 27 NOTE Do not remove the AC power during process 5 The process will complete automatically ...

Page 44: ...he message Please do not remove AC Power Source displays NOTE If the AC power is not connected the following message displays Plug in the AC power to continue 7 Flash is complete when the message Flash programming complete displays ...

Page 45: ...lity 1 Boot the computer and find the Winflash file 2 Double click to execute the flash executable file It will extract the files under specified destination 3 Click OK to begin the update The utility automatically flashes the EC ROM first 4 Next the utility flashes the system BIOS ...

Page 46: ...30 Chapter 2 NOTE Only copy a single wph file along with the with flash32 exe executable in the same folder when executing this procedure ...

Page 47: ...ty Perform the following steps to use the WinFlash Utility 1 Ensure AC power is connected 2 Double click the WinFlash executable 3 The program will run automatically When finished close all active programs and restart the system ...

Page 48: ...r is displayed select the Enter Unlock Password option on the screen 2 An Encode key is generated for unlocking utilities Note down this key 3 Execute the UnlockHD EXE file to create the unlock code in DOS Mode using the format UnlockHD Encode code with the code noted in the previous step as follows UnlockHD 76943488 4 The command generates a password which can be used for unlocking the HDD Passwo...

Page 49: ...jumpers respectively J4 Clear CMOS Jumper RTC_RESET J5 Clear CMOS Jumper SRTC_RESET Cleaning BIOS Passwords To clean the User or Supervisor passwords perform the following steps 1 From a DOS prompt execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not R696 R700 ...

Page 50: ...anged without accessing the BIOS To use Boot Sequence Selector perform the following steps 1 Enter into DOS 2 Execute BS exe to display the usage screen 3 Select the desired boot sequence by entering the corresponding sequence For example enter BS2 to change the boot sequence to HDD CD ROM LAN Floppy ...

Page 51: ...ial number to eeprom max 22 characters dmitools wu xxxx Write uuid to eeprom dmitools wa xxxx Write asset tag to eeprom max 32 characters The following examples show the commands and the corresponding output information Read DMI Information from Memory Input dmitools r Output Manufacturer Type1 Offset04h Acer Product Name Type1 Offset05h TravelMate xxxxx Serial Number Type1 Offset07h 0123456789012...

Page 52: ... the EEPROM under DOS mode 1 Use a text editor for example Notepad to open the MAC CFG file You can see the MAC CFG contents as below 2 In DOS mode run the MAC BAT file to write MAC values to eeprom WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 don t care ...

Page 53: ...Flash Crisis Disk 1 Plug in the USB flash disk 2 Select the Fast Format option and click Start Then click Next 3 Click Format and then Exit to complete the operation 4 Copy the NELA0X64 fd file to the USB flash disk root directory ...

Page 54: ...flash disk root directory Using the crisis disk 1 Plug in the USB Flash Disk without AC plug 2 Press Fn esc keys and hold them down then plug in AC power The power button flashes orange 3 Press power button and the system will enter crisis mode to flash the BIOS ...

Page 55: ...ooting Disassembly Requirements To disassemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mis...

Page 56: ...na or LCD panel the whole module must be replaced The disassembly process is divided into the following stages External module disassembly Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to...

Page 57: ...ructs you on the components that need to be removed during servicing For example if you want to remove the keyboard you must first remove the switch board Screw List Step Screw Quantity Part No ODD Bracket M2 0 3 NL 2 ODD to Chassis M2 5 3 NL 1 HDD Bracket M3 3 NL 4 Lower Door M2 5 5 NL 2 Disconnect power and signal cables from system Remove Battery Turn off system and peripherals power Remove DIM...

Page 58: ...irection shown 2 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 NOTE The battery has been highlighted with a yellow oval as shown in the above image Please detach the battery and follow local regulations for disposal 1 2 ...

Page 59: ...Chapter 3 23 Removing the Dummy Card 1 Push the SD dummy card all the way in to eject it 2 Pull it out from the slot ...

Page 60: ... See Removing the Battery Pack on page 22 2 Remove the two 2 screws securing the lower covers 3 Use a flat plastic tool to unlatch the bottom cover as shown 4 Carefully open the Memory Cover Step Size Quantity Screw Type Lower Covers M2 5 5 2 ...

Page 61: ...ving the Optical Drive Module 1 See Removing the Battery Pack on page 22 2 Remove the screw securing the ODD module 3 Pull the optical drive module out from the chassis Step Size Quantity Screw Type ODD Module M2 5 5 1 ...

Page 62: ...crews securing the ODD bracket and remove the ODD bracket from the optical disk drive module 5 Remove the ODD bezel by rotating the top edge downward and pulling it clear of the module Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 63: ...e DIMM Modules 1 See Removing the Lower Covers on page 24 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps for the second DIMM module if present ...

Page 64: ...AN Module 1 See Removing the Lower Covers on page 24 2 Disconnect the antenna cables from the WLAN Board NOTE Cable placement is Black to the MAIN terminal next to DIMM modules and White to the AUX terminal closest to edge of unit ...

Page 65: ...remove the one 1 screws to release the WLAN Board 4 Remove the WLAN Board from the WLAN socket NOTE When reattaching the antennas ensure the cables are tucked into the chassis to prevent damage Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 66: ...dule 1 See Removing the Lower Covers on page 24 2 Remove the one 1 screw securing the HDD module 3 Using the pull tab slide the HDD Module in the direction of the arrow to disconnect the interface Step Size Quantity Screw Type HDD Module M2 5 5 1 ...

Page 67: ...NOTE To prevent damage to device avoid pressing down on it or placing heavy objects on top of it 5 Remove the four 4 screws two each side securing the hard disk to the carrier 6 Remove the HDD from the carrier Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 68: ...er Board M2 3 2 Left Speaker Module M2 3 1 Right Speaker Module M2 3 1 TouchPad Bracket M2 3 2 Mainboard M2 5 4 1 Thermal Module M1 98 3 0 4 CPU Fan M2 3 3 Remove Keyboard Remove Upper Cover Remove Power Board Remove Touchpad Module Remove Bluetooth Module Remove USB Board Remove RJ45 Board Remove Mainboard Remove Thermal Module Remove CPU Remove RTC Battery Remove LCD Module Remove Speaker Module...

Page 69: ...he Keyboard 1 See Removing the Keyboard on page 33 2 Disengage the five 5 keyboard latches as shown 3 Pry up the centre of the Keyboard to disengage the latches 4 Move the keyboard towards the LCD to expose the FFC connector ...

Page 70: ...34 Chapter 3 5 Open the locking latch and disconnect the FFC from the mainboard 6 Lift the keyboard clear of the Upper Cover ...

Page 71: ...oard on page 33 2 Turn the computer over Remove the twelve 12 screws on the bottom panel 3 Turn the computer over Disconnect the following four 4 cables from the Mainboard Step Size Quantity Screw Type Upper Cover M2 5 8 red callout 9 M2 5 5 green callout 3 A B C ...

Page 72: ...FCs whenever available to prevent damage 4 Release the locking latch on A and remove the FFC cable as shown 5 Release the locking latch on B and remove the FFC cable as shown 6 Release the locking latch on C and remove the FFC cable as shown ...

Page 73: ...el 8 Starting at the rear left side of the cover pry apart the Upper and Lower Covers as shown Work along the back edge of the casing to the right as shown then lift the Upper Cover clear of the Lower Cover Step Size Quantity Screw Type Upper Cover M2 5 5 5 ...

Page 74: ... 35 2 Remove the two screws securing the Power Board to the Upper Cover 3 Using a flat plastic tool lift the Power Board clear of the Upper Cover as shown 4 Pull the Power Board away while pulling the FFC through the upper cover Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 75: ...ing the TouchPad Module 1 See Removing the Upper Cover on page 35 2 Lift the FFC to detach the adhesive securing the cable to the Upper Cover 3 Release the FFC locking latch and disconnect the TouchPad FFC from the cover ...

Page 76: ...er 3 4 Remove the four 4 screws from TouchPad bracket 5 Lift the rear edge of the TouchPad bracket first to clear the securing clips and remove it as shown Step Size Quantity Screw Type TouchPad Bracket M2 3 4 ...

Page 77: ...ing the Bluetooth Module 1 See Removing the Upper Cover on page 35 2 Remove the adhesive tape covering the Bluetooth Module 3 Remove the Bluetooth Module from the chassis 4 Disconnect the Bluetooth cable from the module ...

Page 78: ...the USB Board 1 See Removing the Upper Cover on page 35 2 Unlock the USB Board FFC and remove it from the mainboard 3 Peel back the USB Board FFC to disengage the FFC from the chassis 4 Remove the USB Board from the chassis ...

Page 79: ...1 See Removing the Upper Cover on page 35 2 Remove the adhesive tape covering the white WLAN Antenna cable 3 Pull the white WLAN Antenna cable through the mainboard 4 Remove the one 1 screw Step Size Quantity Screw Type RJ45 Board M2 5 3 1 ...

Page 80: ...44 Chapter 3 5 Lift the RJ45 Board out of chassis and turn it over 6 Remove the adhesive tape holding the RJ45 cable in place and remove the cable ...

Page 81: ...ainboard 1 See Removing the Bluetooth Module on page 41 2 See Removing the USB Board on page 42 3 See Removing the RJ45 Board on page 43 4 Disconnect the speaker cable 5 Disconnect the microphone cable 6 Disconnect the LVDS cable ...

Page 82: ...46 Chapter 3 7 Lift out the DC In connector 8 Lift the DC In cable out of the cable channel ...

Page 83: ...he five 5 securing screw from the Mainboard 10 Lift the mainboard from the chassis right edge first and place it on a clean dust free surface Step Size Quantity Screw Type Mainboard M2 5 4 red callout 4 M2 5 3 green callout 1 ...

Page 84: ...48 Chapter 3 11 Disconnect the Bluetooth cable from the mainboard and remove 12 Disconnect the DC In cable from the mainboard and remove 13 Lift up the adhesive tape covering the RJ45 cable connector ...

Page 85: ...Chapter 3 49 14 Disconnect the RJ45 cable from the mainboard ...

Page 86: ...he Mainboard on page 45 2 Turn the Mainboard over to access the Thermal Module Disconnect the fan cable 3 Remove the four securing screws in reverse numerical order from screw 4 to screw 1 from the Thermal Module Step Size Quantity Screw Type Thermal Module 4 ...

Page 87: ...Chapter 3 51 4 Using both hands lift the Thermal Module clear of the Mainboard ...

Page 88: ...ate If they are damaged the CPU may malfunction Place the CPU on a clean dry surface when it is not installed 1 See Removing the Thermal Module on page 50 2 Using a flat bladed screw driver rotate the CPU locking screw 180 counter clockwise as shown 3 Lift the CPU clear of the socket as shown ...

Page 89: ...the new battery to the connections NOTE The RTC battery has been highlighted with the yellow circle as shown in the previous image Please detach the RTC battery and follow local regulations for disposal NOTE Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in the previous image Please detach the circuit board and follow local regulations for disposal ...

Page 90: ...ing the Mainboard on page 45 2 Remove the LVDS and Microphone Cables from the cable guide as shown 3 Disengage the black WLAN Antenna from the cable channel 4 Rest the computer flat on the LCD and pull the black WLAN Antenna cable through the chassis ...

Page 91: ...AN Antenna cable from the cable guide as shown and remove the adhesive tape 6 Remove the black WLAN Antenna cable from the remaining cable clips 7 Remove the six 6 screws from the hinges Step Size Quantity Screw Type LCD Module M2 5 5 6 ...

Page 92: ...56 Chapter 3 8 Lift the LCD Module clear of the Upper Cover ...

Page 93: ... Remove the adhesive tape from the Speaker cable 3 Remove the Speaker cable from the cable channel Ensure that the cable is free from all cable clips 4 Remove the three 3 securing screws from the Left and Right Speaker Modules Step Size Quantity Screw Type Left Speaker Module M2 5 3 3 ...

Page 94: ...58 Chapter 3 5 Lift the Speaker clear of the Upper Cover left side first as shown ...

Page 95: ...y Flowchart Screw List Step Screw Quantity Part No LCD Bezel M2 5 6 4 LCD Panel M2 5 6 2 LCD Brackets M2 3 6 Remove LCD Panel Remove LCD Bezel Remove 9 6 Cable Remove LCD Panel from Main Unit before proceeding Remove LCD Brackets Remove Antennas Remove Camera Module ...

Page 96: ...w caps and screws 3 Starting from the top edge of the bezel pry the bezel upwards and away from the panel Work along the right side toward the top of the bezel prying the covers apart Continue along the left edge and along the bottom to remove the bezel Step Size Quantity Screw Type LCD Bezel M2 5 3 2 ...

Page 97: ...r 3 61 Removing the Camera Module 1 See Removing the LCD Bezel on page 60 2 Use a flat plastic tool to lift the Camera from the LCD cover 3 Lift the camera away from the cover and disconnect the camera cable ...

Page 98: ...g the Camera Module on page 61 2 Remove the four 4 securing screws from the LCD Panel 3 Remove the adhesive strip holding the cables in place 4 Remove the adhesive foil tabs from the LCD Module as shown Step Size Quantity Screw Type LCD Panel M2 2 3 4 ...

Page 99: ...Chapter 3 63 5 Remove the camera cable from the cable guides 6 Lift the LCD Panel clear of the module ...

Page 100: ... 62 2 Turn the LCD panel over to expose the rear Detach the adhesive protector 3 Disconnect the LVDS cable from the LCD Panel Removing the Microphone Cable 1 See Removing the LCD Panel on page 62 2 Use a flat plastic tool to remove the microphone module from the upper cover ...

Page 101: ...Chapter 3 65 3 Remove the microphone cable from the cable channel 4 Remove the microphone cable from the upper cover ...

Page 102: ...0 2 Remove the adhesive strips holding the left antenna cable in place Ensure the cable is free from obstructions 3 Remove the cable from the remaining cable guides 4 Use a flat plastic tool to disengage the left Antenna from the upper cover Lift the left Antenna clear of the cover ...

Page 103: ...place Ensure the cable is free from obstructions 6 Remove the cable from the cable channel Ensure that the cable is free from all cable clips and adhesive strips 7 Use a flat plastic too to disengage the left Antenna from the upper cover Lift the left Antenna clear of the cover ...

Page 104: ...Module Reassembly Procedure Replacing the Antennas 1 Replace the right Antenna as shown 2 Run the cable down the side of the LCD Module using all available clips 3 Place adhesive foil tabs over the antenna to secure it ...

Page 105: ... 69 4 Replace the left Antenna as shown 5 Run the cable along the corner of the LCD Module using all available clips 6 Run the cable along the cable channel as shown using all available cable clips and adhesive ...

Page 106: ...rophone cable into the cable channel 2 Place the microphone into the upper cover and apply pressure to set the adhesive Replacing the LCD Panel 1 Connect the LCD cable to the panel connector as shown 2 Press down the adhesive strip to secure the cable in place ...

Page 107: ...e first and place the camera cable into the cable guides IMPORTANT Ensure that the LCD power cable passes through the hinge well and is not trapped under the panel 4 Replace the adhesive foil tabs as shown 5 Replace the adhesive strip holding the cables in place ...

Page 108: ...6 Replace the four 4 securing screws to secure the LCD Panel Replacing the Camera Module Step Size Quantity Screw Type LCD Panel M2 2 3 4 1 Connect the cable to the camera module 2 Place the camera in the LCD Module ...

Page 109: ...nd screw caps provided 1 Replace the bezel and press down until there are no gaps between the bezel and the LCD Module IMPORTANT Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel Step Size Quantity Screw Type LCD Bezel M2 5 3 2 ...

Page 110: ...ssembly Procedure Replacing the Speaker Modules 1 Place the Speakers into the chassis as shown 2 Replace the three 3 securing screws to the Left and Right Speaker Modules Step Size Quantity Screw Type Left Speaker Module M2 5 3 3 ...

Page 111: ...Chapter 3 75 3 Place the Speaker cable into the cable channel 4 Replace the adhesive tape onto the Speaker cable Replacing the LCD Module 1 Place the LCD Module into of the chassis as shown ...

Page 112: ...76 Chapter 3 2 Replace the six 6 screws to secure the hinges 3 Place the black WLAN Antenna cable into the cable clips as shown Step Size Quantity Screw Type LCD Module M2 5 5 6 ...

Page 113: ...WLAN Antenna cable from the cable guide as shown and secure it with adhesive tape 5 Rest the computer flat on the LCD and push the black WLAN Antenna cable through the chassis 6 Place the black WLAN Antenna through the cable channel ...

Page 114: ...78 Chapter 3 7 Place the LVDS and Microphone Cables into the cable guide as shown ...

Page 115: ...Chapter 3 79 Replacing the RTC Battery IMPORTANT Follow local regulations for disposal of all batteries To replace the RTC battery solder the new battery to the connections ...

Page 116: ...PU are very delicate If they are damaged the CPU may malfunction 1 Place the CPU onto the socket as shown making sure to keep the CPU horizontal and lining up the guide markers as indicated 2 Using a flat bladed screw driver rotate the CPU locking screw 180 clockwise as shown ...

Page 117: ...l Alcohol Acetone or other approved cleaning agent 2 Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually the force used during the installation of the Thermal Module is sufficient 3 Align the screw holes on the Thermal Module and Mainboard then replace the module Keep the module as level as possible to spread the thermal grease evenly 4 Re...

Page 118: ...82 Chapter 3 Replacing the Mainboard 1 Connect the RJ45 cable to the mainboard ...

Page 119: ...Chapter 3 83 2 Replace the adhesive tape to secure the RJ45 cable connector 3 Connect the DC In cable to the mainboard 4 Connect the Bluetooth cable to the mainboard ...

Page 120: ...the mainboard into the chassis left edge first and then lower into position as shown 6 Replace the five 5 securing screws to the Mainboard Step Size Quantity Screw Type Mainboard M2 5 4 red callout 5 M2 5 3 green callout 1 ...

Page 121: ...Chapter 3 85 7 Place the DC In cable into the cable channel 8 Replace the DC In connector 9 Connect the LVDS cable ...

Page 122: ...86 Chapter 3 10 Connect the microphone cable 11 Connect the speaker cable Replacing the RJ45 Board 1 Replace the RJ45 cable and secure the connector with the adhesive tab as shown ...

Page 123: ...hapter 3 87 2 Turn the RJ45 Board over and place it in the chassis 3 Replace the one 1 screw 4 Insert the white WLAN Antenna cable through the mainboard Step Size Quantity Screw Type RJ45 Board M2 5 3 1 ...

Page 124: ...pter 3 5 Attach the white antenna cable with adhesive tape to hold it in place Replacing the USB Board 1 Place the USB Board into the chassis 2 Connect the USB Board FFC to the mainboard connector and lock it ...

Page 125: ...Chapter 3 89 Replacing the Bluetooth Module 1 Connect the Bluetooth cable to the module 2 Place the Bluetooth Module into the chassis 3 Secure the Bluetooth Module with adhesive tape as shown ...

Page 126: ...1 Place the rear edge of the TouchPad bracket onto the upper cover and lower into place 2 Replace the four 4 screws to TouchPad bracket 3 Connect the TouchPad FFC and secure the locking latch Step Size Quantity Screw Type TouchPad Bracket M2 3 4 ...

Page 127: ...Chapter 3 91 4 Press down to secure the FFC to the Upper Cover Replacing the Power Board 1 Insert the Power Board FFC through the upper cover 2 Lower the Power Board onto the Upper Cover as shown ...

Page 128: ...two screws to secure the Power Board to the Upper Cover Replacing the Upper Cover 1 Lower the upper cover into place and apply slight pressure along the edges to secure the clasps Step Size Quantity Screw Type Power Board M2 3 2 ...

Page 129: ...Chapter 3 93 2 Replace the five 5 screws to secure the upper cover 3 Connect the following three cables from the Mainboard Step Size Quantity Screw Type Upper Cover M2 5 5 5 A B C ...

Page 130: ...94 Chapter 3 4 Connect the FFC at C as shown and secure the locking latch 5 Connect the FFC at B as shown and secure the locking latch 6 Connect the FFC at A as shown and secure the locking latch ...

Page 131: ... over Replace the twelve 12 screws on the bottom cover Replacing the Keyboard 1 Place the keyboard onto the upper cover and connect and lock the FFC Step Size Quantity Screw Type Upper Cover M2 5 8 red callout 9 M2 5 5 green callout 3 ...

Page 132: ...s the touchpad and insert the latches at the edge of the keyboard into the slots in the upper cover 3 Apply gentle pressure to secure the five 5 keyboard latches as shown Replacing the Hard Disk Drive Module 1 Place the HDD into the carrier ...

Page 133: ...2 Replace the four 4 screws two each side securing the hard disk to the carrier 3 Place the HDD Module into of the HDD bay connector edge first then lower into place Step Size Quantity Screw Type HDD Carrier M3 3 4 ...

Page 134: ...98 Chapter 3 4 Replace the one 1 screw to secure the HDD Replacing the WLAN Module 1 Place the WLAN Board into the WLAN socket Step Size Quantity Screw Type HDD Module M2 5 5 1 ...

Page 135: ... secure the WLAN Board 3 Connect the antenna cables to the WLAN Board NOTE Cable placement is Black to the MAIN terminal next to DIMM modules and White to the AUX terminal closest to edge of unit Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 136: ...into the DIMM socket 2 Apply pressure to set the DIMM module in place 3 Repeat steps for the second DIMM module if present Replacing the Optical Drive Module 1 Replace the ODD bezel by inserting the latch as shown and then rotating the bezel in to secure it in place ...

Page 137: ...er 3 101 2 Replace the ODD bracket and replace the two 2 screws to secure it in place 3 Place the optical drive module into the chassis and push it into place Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 138: ...102 Chapter 3 4 Replace the one 1 screw to secure the ODD module in place Step Size Quantity Screw Type ODD Module M2 5 5 1 ...

Page 139: ...lace the bottom cover back edge first and lower into place 2 Replace the two 2 screws to secure the lower cover Replacing the Dummy Card 1 Push the SD dummy card all the way in until it clicks into place Step Size Quantity Screw Type Lower Covers M2 5 5 2 ...

Page 140: ... Chapter 3 Replacing the Battery Pack 1 Slide and hold the battery release latch 1 then slide the battery pack into the main unit 2 1 Slide the battery lock in the direction shown to secure the battery 1 2 ...

Page 141: ...ure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 127 Symptoms Verified Go To Power On Issue Page 96 No Display Issue Page 97 LCD Failure Page 99 Internal Keyboard Failure Page 99 TouchPad Failure Page 100 Internal Spea...

Page 142: ...y extension cables between the computer and the outlet 3 Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit see Thermal Unit Failure on page 106 and fan airways are free of obstructions 5 Remove all external and non essential hardware connected...

Page 143: ... power see Power On Issue on page 96 3 Drain any stored power by removing the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LC...

Page 144: ...e Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other De...

Page 145: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 146: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 147: ... Speaker Setup Follow the onscreen prompts to configure the speakers 8 Remove and recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore If the issue is not fixed repeat the preceding steps and select an earlier time and date 10 Reinstall the Operating System 11 If the Issue is still not resolved see Online Support Information on page...

Page 148: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 149: ...reaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen displays The ODD is noisy Perform the following general solutions one at a time to correct the problem 1 Reboot the computer and retry the operation 2 Try an alternate disc 3 Navigate to Start Computer Check ...

Page 150: ... Movie fields select the desired player from the drop down menu 5 Check that the Regional Code is correct for the selected media IMPORTANT Region can only be changed a limited number of times After Changes remaining reaches zero the region cannot be changed even Windows is reinstalled or the drive is moved to another computer a Navigate to Start Control Panel System and Maintenance System Device M...

Page 151: ...erboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Reseat the drive ensuring and all cables are connected correctly 5 Replace the ODD See Disassembly Process on page 20 Drive Read Failure If discs cannot be read when inserted in the drive perform the following actions one at a time to correct the problem...

Page 152: ...ils perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 153: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 154: ...ther a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 96 1 Power off the computer 2 Visually check them for d...

Page 155: ...CODE_PATCH SEC 3 Setup Cache as RAM SEC_ACCESS_CSR SEC 4 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 5 CPU Generic MSR initialization SEC_CPU_SPEEDCFG SEC 6 Setup CPU speed SEC_SETUP_CAR_OK SEC 7 Cache as RAM test SEC_FORCE_MAX_RATIO SEC 8 Tune CPU frequency ratio to maximum level SEC_GO_TO_SECSTARTUP SEC 9 Setup BIOS ROM cache SEC_GO_TO_PEICORE SEC 0A Enter Boot Firmware Volume Functio...

Page 156: ...ge to RAM PEI_FINDING_DXE_CORE PEI 8A Loading DXE core PEI_GO_TO_DXE_CORE PEI 8B Enter DXE core Functionality Name Include PostCode h Phase PostCode Description DXE_TCGDXE DXE 40 TPM initial in DXE DXE_SB_SPI_INIT DXE 41 South bridge SPI initialization DXE_CF9_RESET DXE 42 Setup Reset service DXE_SB_SERIAL_GPIO_INIT DXE 43 South bridge Serial GPIO initialization DXE_SMMACCESS DXE 44 Setup SMM ACCE...

Page 157: ...N_END BDS 15 PCI enumeration complete BDS_CONNECT_CONSOLE_IN BDS 16 Keyboard Controller Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT BDS 17 Video device initialization BDS_CONNECT_STD_ERR BDS 18 Error report device initialization BDS_CONNECT_USB_HC BDS 19 USB host controller initialization BDS_CONNECT_USB_BUS BDS 1A USB BUS driver initialization BDS_CONNECT_USB_DEVICE BDS 1B USB devic...

Page 158: ...DS_RECOVERY_START_FLASH BDS 35 Fast Recovery Start Flash Functionality Name Include PostCode h Phase Post Code Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INT19 POST_BDS FD Legacy 16 boot entry POST_BDS_JUMP_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 Functionality Name Include PostCode h Phase Post Code D...

Page 159: ...SMM_ACPI_DISABLE_START SMM 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Functionality Name Include PostCode h PostCode Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde...

Page 160: ...114 Chapter 4 ...

Page 161: ...S Connector JDMIC1 Digital MIC Connector JBTN1 Cap Sensor Board Connector JLED1 LED Board Connector JKB1 KeyBoard Connector JTP1 Touch Pad Board Connector JSPK1 Speaker Connector JREAD 1 Card Reader Connector JUSB2 USB Board Connector LED2 3 4 5 Battery LED LED1 Media LED Chapter 5 ...

Page 162: ...TION PJP1 DC IN Connector PJP2 Battery Connector JLAN1 LAN Board Connector JFAN1 FAN Connector JHDD1 HDD Connector JODD1 ODD Connector JCRT1 D SUB Connector JHDMI1 HDMI Connector JUSB1 USB Connector JMIC1 Audio JACK MIC JHP1 S PDIF Out JACK ...

Page 163: ...is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Power Off the system and remove HDD AC and Battery from the machine 2 Disconnect the RTC Battery cable and locate the J1 jumper 3 Use an electric conductivity tool to short the two points of the HW Gap 4 Plug in AC keep the short condition on the HW Gap and press Power Button to ...

Page 164: ...rce the BIOS to enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage Before doing this prepare the Crisis USB key The Crisis USB key could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name JAL90x64 fd to the root directory of U...

Page 165: ...atever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or ...

Page 166: ...120 Chapter 6 Packard Bell EasyNote NX82 Exploded Diagrams Main Assembly 1 2 3 4 5 6 7 8 ...

Page 167: ...Chapter 6 121 Base Assembly 1 2 3 ...

Page 168: ...122 Chapter 6 LCD Assembly 1 2 3 4 5 6 7 8 9 10 11 12 ...

Page 169: ...D 0 8T ZK NL 86 BL902 001 SCREW 2 5D 2 5L K 5 5D ZK NL CR3 86 BL902 002 SCREW 2 5D 3 0L K 5 3D NI NL 86 BL902 003 SCREW 2 5D 5L K 5 5D ZK NL CR3 86 BL902 004 SCREW 2 45D 8 0L K 5 5D 0 8T ZK NL 86 BL902 005 SCREW 3 0D 3 0L K 4 9D NI 86 BL902 006 SCREW ASSY CPU THERMAL 86 BL902 007 ...

Page 170: ...Appendix A 124 Model Definition and Configuration Appendix A ...

Page 171: ...em functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Packard Bell EasyNote NX82 Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 172: ...LED LF AP 0650A 012 60002015 HIPRO 90W Adapter HIPRO 90W 19V 1 7x5 5x11 Blue HP A0904A3 B1LF LV5 LED LF AP 0900A 005 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow CPA09 A065N1 LV5 low profile LED LF AP 0650A 017 Audio Codec PLM00004 Conexant CX20672 11Z Conexant CX20672 11Z LZ 21000 070 B cover 9999995 ONE TIME VENDER Normal Normal LZ 21000 010 9999995 ONE TIME VENDER ...

Page 173: ...eader PLM00014 ODM 5 in 1 Build in 5 in 1 Build in MS MS Pro SD SC XD CR 21500 013 CPU 22554573 AMD AAP320 CPU AMD AthlonII P320 2 1G 1M 25W Dual Core KC AP002 32 0 22554573 AMD APP820 CPU AMD PhenomII P820 1 8G 25W 1 5M L2 Triple Core KC PP002 82 0 22554573 AMD APP920 CPU AMD PhenomII P920 1 6G 2M 25W Quad Core KC PP002 92 0 22554573 AMD ATP520 CPU AMD TurionII P520 2 3G 2M 25W Dual Core KC TP002...

Page 174: ...pm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 60002005 HGST SG N500GB5 4 KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 50007 010 60002036 SEAGATE N160GB5 4 KS HDD SEAGATE 2 5 5400rpm 160GB ST9160314AS Wyatt SATA LF F W 0001SDM1 KH 16001 042 60002036 SEAGATE N250GB5 4 KS HDD SEAGATE ...

Page 175: ...BIII10 Memory SAMSUNG SO DIMM DDRIII 1066 1GB M471B2873EH1 CF8 LF 64 16 0 055um KN 1GB0B 02 8 60002215 SAMSUNG SO1GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 1GB M471B2873FHS CH9 LF 128 8 46nm KN 1GB0B 03 5 60002215 SAMSUNG SO2GBIII10 Memory NONE SO DIMM DDRIII 1066 2GB dummy 1066 LF KN 2GB00 00 1 60002215 SAMSUNG SO2GBIII10 Memory SAMSUNG SO DIMM DDRIII 1066 2GB M471B5673EH1 CF8 LF 128 8 0 055um K...

Page 176: ... 001 22554573 AMD VR1GbIII8 VRAM ATI Graphic DDRIII 800 1Gb 23BY2387MB 12 LF HF VR 1GB0T 00 2 60002045 HYNIX VR1GbIII8 VRAM HYNIX Graphic DDRIII 800 1Gb H5TQ1G63BFR 12C LF VR 1GB0G 00 4 60002215 SAMSUNG VR1GbIII8 VRAM SAMSUNG Graphic DDRIII 800 1Gb K4W1G1646E HC12 LF VR 1GB0B 00 6 Software 10000981 MISC NIS Antivirus application NIS SR 23900 002 VGA Chip 22554573 AMD PARK_XT AMD PARK_XT 40nm 29mm ...

Page 177: ...3600 073 10001023 LITE ON 3rd WiFi 2x2 BGN Liteon Wireless LAN Broadcom 43225 2x2 BGN NI 23600 081 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB93 2x2 BGN HM NI 23600 062 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcomm 43225 2x2 BGN HM T77H103 00 NI 23600 066 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 23...

Page 178: ...132 Appendix B ...

Page 179: ...wnload information on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on Acer s ...

Page 180: ...128 Appendix C ...

Page 181: ...les Removing 27 Replacing 91 Display 4 display hotkeys 11 E EasyTouch Failure 106 External Module Disassembly Flowchart 21 F Features 1 FRU Field Replaceable Unit List 119 H Hard Disk Drive Removing 30 Replacing 89 HDTV Switch Failure 107 Hibernation mode hotkey 11 Hot Keys 9 I Indicators 7 Intermittent Problems 108 Internal Microphone Failure 101 Internal Speaker Failure 100 J Jumper and Connecto...

Page 182: ...Information 127 Optical Disk Drive Replacing 92 Optical Drive Module Removing 25 P Panel 5 Bottom 7 PC Card 7 Power Board Removing 38 Replacing 79 Power On Failure 96 R Replacing 77 78 Right Speaker Module Replacing 77 RTC Battery Removing 46 S SD Dummy Card Removing 23 Replacing 93 Speakers 77 78 Removing 53 Switch Cover Replacing 89 System Block Diagram 4 T Test Compatible Components 125 Thermal...

Page 183: ...ower On 96 Thermal Unit 106 TouchPad 100 WLAN 106 U Undetermined Problems 108 Upper Cover Removing 35 Replacing 79 utility BIOS 17 W Windows 2000 Environment Test 126 Wireless Function Failure 106 WLAN Module Removing 28 Replacing 91 ...

Page 184: ...132 ...

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Summary of Contents for Packard Bell EasyNote NX82 Series

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Summary of Contents for Packard Bell EasyNote NX82 Series

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