Acer Nitro V 15 Page 87 User Manual Download

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Frequently asked questions - 87

If you still encounter problems after going through the corrective

measures, please contact your dealer or an authorized service

center for assistance.

Hard disk 0

extended type

error

Contact your dealer or an authorized service

center.

I/O parity error

Contact your dealer or an authorized service

center.

Keyboard error or

no keyboard

connected

Contact your dealer or an authorized service

center.

Keyboard interface

error

Contact your dealer or an authorized service

center.

Memory size

mismatch

Press

(during POST) to enter the BIOS

utility, then press

Exit

in the BIOS utility to

reboot.

Error messages

Corrective action

Summary of Contents for Nitro V 15

Page 1: ...USER SMANUAL...

Page 2: ...proprietary information that is protected by copyright laws The information contained in this manual is subject to change without notice Some features described in this manual may not be supported de...

Page 3: ...Planet9 website and PC client download 45 Scenario 46 Scenario Profiles 46 Operating Mode 50 Fan control 51 Adjusting the Advanced Settings 52 Monitoring 53 App Center 54 Bluelight Shield 55 Securing...

Page 4: ...ter and your health Where to find the power button ports and connectors Windows 11 interface overview Tips and tricks for using the touchpad and keyboard How to create recovery backups Guidelines for...

Page 5: ...and troubleshooting Once you have connected to the internet you can download updates for your computer from http go acer com support 1 The link will open the Acer Support webpage 2 Scroll down to Dri...

Page 6: ...select Power Sleep Right click the Windows Start button Shut down or sign out Sleep Taking care of your computer Your computer will serve you well if you take care of it Only use the adapter provided...

Page 7: ...the power cord and any cables away from where people walk When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should...

Page 8: ...mperatures can cause battery deformation or damage The charging port must be clean and free from debris and should only be used with Acer charging equipment Use of a non Acer battery or charging equip...

Page 9: ...onment Do not put store or leave your product in or near a heat source in a high temperature location in strong direct sunlight in a microwave oven or in a pressurized container and do not expose it t...

Page 10: ...ample when you carry a spare battery in your pocket or purse Short circuiting the terminals may damage the battery or the connecting object The capacity and lifetime of the battery will be reduced if...

Page 11: ...es for 5 10 minutes for every one hour of using the product Give your eyes regular breaks by looking away from the monitor and focusing on a distant point Blink frequently to keep your eyes from dryin...

Page 12: ...images You may experience motion sickness like symptoms or fatigue depending on your physique or physical condition during or after viewing 3D images If you feel unwell or tired please stop using it...

Page 13: ...Setup Guide let us show you around your new Acer computer Screen view Icon Item Description 1 Microphones Internal digital microphones for sound recording 2 Webcam Web camera for video communication...

Page 14: ...llo and security Function varies depending on configuration 3 Touchpad Touch sensitive pointing device The touchpad and selection buttons form a single surface Press down firmly on the touchpad surfac...

Page 15: ...adapter into the tunnel to the power connector You will feel a click indicating it is connected Then check the light of battery indicator shows amber while charging 2 Ethernet RJ 45 port Connects to...

Page 16: ...quires power adapter or power source providing 65 W at 20 V For optimal performance please use a certified Acer power adapter or USB Power Delivery device 4 USB port with power off charging Connects t...

Page 17: ...r Indicates the computer s power status Battery indicator Indicates the computer s battery status Amber when the battery is charging Blue when fully charged with the AC adapter plugged in 2 Headset sp...

Page 18: ...ot cover or obstruct the openings Icon Item Description 1 Battery reset pinhole Simulates removing and reinstalling the battery Insert a paperclip into the hole and press for four seconds 2 Ventilatio...

Page 19: ...ription Caps Lock caps lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock num When Num Lock is on the keypad is in numeric mode The keys function as a calculator compl...

Page 20: ...n and off Keyboard backlight control Adjusts keyboard backlight brightness Function varies depending on configuration Snipping tool Snips a rectangle freeform window or full screen to your clipboard p...

Page 21: ...tween running applications and add the virtual desktop Widgets Provides the weather news stocks and sports information Settings Changes the apps settings for your computer Power Shut down sleep or res...

Page 22: ...lide a finger across the touchpad to move the cursor Single finger press or tap Press the touchpad down or lightly tap the touchpad with your finger to perform a click which will select or start an it...

Page 23: ...down to minimize all open windows and show Desktop swipe upwards to restore the minimized windows Swipe right to switch between open windows Four finger press Lightly tap the touchpad with four finger...

Page 24: ...the following 1 In the icon tray in the lower right hand corner of the screen select the Network Sound and Battery icon to open the Quick settings pane 2 Select All settings 3 Select Bluetooth devices...

Page 25: ...Using the Precision Touchpad 25 you can adjust the touchpad sensitivity to suit your needs Scroll down to see more settings...

Page 26: ...les data or create a factory default backup If you cannot access Acer Care Center click Settings in the Start menu select System Recovery Creating a file history backup Recovery Management allows you...

Page 27: ...Recovery 27 3 Click Set up syncing for OneDrive folder syncing to continue 4 Make sure the folders that you want to back up are selected and click Start back up to continue...

Page 28: ...28 Recovery 5 You can select View sync progress to watch files sync until it completes 6 To open the OneDrive folder double click OneDrive icon in the notification area...

Page 29: ...Backup wireless and LAN drivers Choose a folder to save your drivers and select OK 3 You will be shown the backup progress on the screen Restoring your computer Recovery Management allows you to quick...

Page 30: ...30 Recovery 3 Click Reset PC to Choose an option 4 Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files...

Page 31: ...5 Choose from the two options Cloud download or Local reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose setti...

Page 32: ...ams without removing your personal files Click Reset to continue This will take a while and your PC will restart 9 You will be shown the reset progress on the screen The screen will turn off during th...

Page 33: ...ave been reset back to its factory default settings without removing your personal files Reset this PC and remove everything 1 From Start select Care Center in All apps list then Recovery Management 2...

Page 34: ...34 Recovery 3 Click Reset PC to Choose an option 4 Select Remove everything to reset your PC back to its factory default...

Page 35: ...l reinstall to reinstall Windows Ensure you are connected to the internet when using Cloud download 6 Click Change settings to open the Choose settings options 7 Choose your settings options and follo...

Page 36: ...reen will turn off during the reset process 10 The screen will turn back on when it is installing Windows Your PC will restart several times during the reset process 11 Follow the process until it com...

Page 37: ...Bluetooth adapter is available Enable Bluetooth and add a device Every new device must first be paired with your computer s Bluetooth adapter This means it must first be authenticated for security pu...

Page 38: ...tery icon in the lower right hand corner of the screen to open the Quick settings pane From here you can enable or disable Bluetooth or right click on Bluetooth Go to Settings to enter the Bluetooth s...

Page 39: ...less LAN A wireless LAN or WLAN is a wireless local area network which can link two or more computers without using wires Once connected to WLAN you can access the internet You can also share files ot...

Page 40: ...a note of the wireless network s name and password if necessary If you are trying to connect to a public network such as at a coffeeshop make sure you have the wireless network s name 2 Click Network...

Page 41: ...Connecting to the Internet 41 5 Once you select a wireless network select Connect 6 If required enter the network s password...

Page 42: ...a cable Built in network feature If your computer has a network port plug one end of a network cable into the network port on your computer and the other end into a port on your router refer to the i...

Page 43: ...enarios monitor system performance access apps quickly using the widget cards The NitroSense main screen The main screen gives you an overview of the system performance and temperatures You can also v...

Page 44: ...select your preferred scenario profile operating mode adjust the performance of the fans and select the lighting effect Under the Monitoring tab you can view system performance To customize the view c...

Page 45: ...eck for available updates on startup automatically You can also change temperature units on this screen Planet9 website and PC client download Click the Planet9 icon to view gaming updates Click Plane...

Page 46: ...ofiles You can create scenario profiles with customized operating mode fan performance lighting effect Acer TrueHarmony setting and linked apps To manage the scenario profiles click Scenario Manager N...

Page 47: ...ario Profile then enter a new name for the profile and click Create You can configure the scenario options for the new one Note You can also add a New Scenario Profile directly from the System screen...

Page 48: ...Syncsettings Turn on the App Sync function if you have more than one scenario Click the Add Apps to Link icon Select the apps that you want to add and click Save To remove the app click the Delete ico...

Page 49: ...st Note You can also link unlink apps under the App Center tab Hover the cursor over the app that you want to link and click the Adjust icon Select the scenario profile from the System Scenario Profil...

Page 50: ...select the Mode tab for more information You can set the system mode in AC power or on battery power Lighting will show the color effect for a short period of time when changing modes Scenario screen...

Page 51: ...cooling your computer s CPU and GPU Three levels are available Auto default Max and Custom If you select Custom then you will see two sliders that allow you to set GPU and CPU cooling independently Cl...

Page 52: ...e under the Acer TrueHarmony tab Under the Global Settings tab you can disable enable sticky keys LCD Overdrive and system boot animation sound BootLogoCustomization Under the Boot Logo Customization...

Page 53: ...se 53 Monitoring Select Monitoring to check CPU GPU and system temperature and loading Data is shown for the last 60 minutes so you can track your CPU GPU and system s status after performing differen...

Page 54: ...y displaying only preloaded apps or games sort apps by popularity alphabet or by installation date If the app is newly installed then click the Refresh icon to reload the view Note For ease of access...

Page 55: ...to fit your needs No Item Description 1 Low Reduction Reduces blue light emission from the LED backlit screen by 10 to 25 for basic protection 2 Medium Reduction Reduces blue light emission from the L...

Page 56: ...Keeping your computer and data safe In this section you will find How to secure your computer Setting passwords What you need to prepare when you re traveling How to get the most out of your battery...

Page 57: ...uthorized access Setting these passwords creates several different levels of protection for your computer and data Supervisor Password prevents unauthorized entry into the BIOS utility Once set you mu...

Page 58: ...e appears Try again and press Enter When the User Password is set and the password on boot parameter is enabled a prompt appears at boot up Type the User Password and press Enter to use the computer I...

Page 59: ...e fingerprint reader to sign in and unlock your Acer notebook In order to use the fingerprint reader you must first configure the fingerprint reader to recognize your fingerprint to confirm your ident...

Page 60: ...60 Fingerprint Reader 2 Set a PIN code 3 In Windows Hello Fingerprint select Set up to configure the fingerprint reader...

Page 61: ...Fingerprint Reader 61 4 In the Windows Hello set up window select Get started to begin the fingerprint configuration 5 Enter your PIN to confirm your identity...

Page 62: ...Reader 6 When the Windows Hello setup window appears follow the onscreen directions Press and hold your finger on the fingerprint sensor and then lift Repeat this step until the fingerprint configurat...

Page 63: ...o sign in or unlock your computer by placing your fingerprint on the fingerprint reader You may select Add another finger to add another fingerprint to unlock the computer Note If the notebook has mul...

Page 64: ...ayed Boot sequence To set the boot sequence in the BIOS utility activate the BIOS utility then select Boot from the categories listed on the top of the screen Setting passwords To set a password on bo...

Page 65: ...wer DisableFaststartup Your computer uses Fast startup to start quickly but also uses a small amount of power to check for signals to start These checks will slowly drain your computer s battery If yo...

Page 66: ...66 Power management 3 Select Change settings that are currently unavailable 4 Scroll down and disable Turn on fast start up 5 Select Save changes...

Page 67: ...Plug the AC adapter into the computer and connect to a mains power outlet Conditioninganewbatterypack Before you use a battery pack for the first time there is a conditioning process that you should f...

Page 68: ...you use the battery the faster it will reach the end of its effective life An embedded battery has a life span of more than 1 000 charge discharge cycles Optimizing battery life Optimizing battery lif...

Page 69: ...your situation Important Connect the AC adapter as soon as possible after the battery low warning appears Data may be lost if the battery is allowed to become fully depleted and the computer shuts do...

Page 70: ...he Kensington Noble lock if you are using one to secure the computer Moving around and what to bring with you When you are just moving within short distances you probably do not need to bring anything...

Page 71: ...ter 71 computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep...

Page 72: ...In this section you will find Information on the ports and connectors fitted to your computer Ports and connectors...

Page 73: ...to a single USB port Note Two USB standards are currently available on Acer computers USB 2 0 High speed USB and USB 3 2 Gen 1 SuperSpeed USB USB 2 0 ports on Acer computers have a black tongue in the...

Page 74: ...computers USB Type C ports support up to USB 3 2 Other USB devices with a USB Type C connector are supported but transfer speed may be reduced and certain functions will be disabled such as Thunderbo...

Page 75: ...lay with can be connected to a single Thunderbolt 4 port If an adapter is used DisplayPort or compatible devices including HDMI DVI or VGA can be used Note Thunderbolt 4 ports support transfer speeds...

Page 76: ...olution and refresh rate should be detected automatically If necessary change the display settings used by the computer Headphones and microphone One or more 3 5 mm jacks on your computer allow you to...

Page 77: ...compatible digital audio video source such as your computer a set top box DVD player and audio video receiver to any compatible digital audio and or video monitor such as a digital television DTV wit...

Page 78: ...uestion In this section you will find Frequently asked questions Tips for using Windows Troubleshooting information How to protect yourself while online Where to find Acer service center contact infor...

Page 79: ...into the computer and to the power outlet If power is being supplied to the computer check the following Do you have a USB storage device USB drive CD drive or smartphone plugged into your computer U...

Page 80: ...he computer If it works contact your dealer or an authorized service center as the internal keyboard cable may be loose Theprinterdoesnotwork Make sure that the printer is connected to a power outlet...

Page 81: ...his passport thoroughly Always have your ITW passport on hand especially when you travel to receive the benefits from our support centers Attach your proof of purchase to the ITW passport If the count...

Page 82: ...82 Frequently asked questions You are required to provide the following information Name Address Telephone number Machine and model type Serial number Date of purchase...

Page 83: ...to run a slideshow of images or to show you quick status and notifications to suit your personal needs To change the background press the Windows key or select the Windows Start button and select Set...

Page 84: ...eatilefromStart Right click a tile to select it and select Unpin from Start to remove the tile from Start HowdoImakeanappappearonmytaskbar If you re in all apps list and you want to make an app appear...

Page 85: ...in to using a Microsoft ID How do I check for Windows updates Press the Windows key or select the Windows Start button Settings Windows Update Select Advanced options to configure the settings Where...

Page 86: ...rror messages below If the problem cannot be resolved contact your dealer Error messages If you receive an error message note the message and take the corrective action The following table lists the e...

Page 87: ...dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center...

Page 88: ...on tools To accomplish these steps you should first select an Internet Service Provider ISP which supplies the connection between your computer and the internet You should research the ISPs available...

Page 89: ...s unavailable in rural areas Connection speeds vary depending on your location but DSL generally provides very fast and reliable internet connection As the connection is always on it is generally char...

Page 90: ...omputers without using wires Setting up a wireless network is easy and allows you to share files peripheral devices and an internet connection Whatarebenefitsofawirelessnetwork Mobility Wireless LAN s...

Page 91: ...ss point router for detailed setup instructions Networkcable RJ45 A network cable also called RJ45 cable is used to connect the host computer to the access point see illustration below this type of ca...

Page 92: ...needs www acer com is your portal to a world of online activities and services visit us regularly for the latest information and downloads Internet security software To help you stay ahead of cybercri...

Page 93: ...sending them your credit card number social security number or logging into a fake bank website that looks like yours but really isn t How to stay safe Use a strong antispam filter If an email looks s...

Page 94: ...in the first place by staying protected with internet security software like McAfee Also perform regular backups of all your data either online or to a separate external hard drive that is only attach...

Page 95: ...it while traveling While public Wi Fi has made our lives a little easier it also poses security risks to the personal information available on our laptops and smartphones A virtual private network VPN...

Page 96: ...icularly from people you don t know Don t access any personal information or social media accounts over unprotected Wi Fi networks Use security software on your devices to help protect yourself from t...

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