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Acer Liquid Z5, User Manual

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Limitations when using two SIMs

Note

: If you are using data on one SIM and you make or receive a call, or send 

or receive a text message on the other SIM, the first SIM’s data connection will 
be temporarily halted.

When SIM1 is:

SIM2 cannot:

• In a call
• Ringing
• Sending or receiving a message

• Dial out
• Receive a call (caller will get a 

"number not available" message)

• Send or receive a message

• Using a data connection

• Use a data connection

 

Summary of Contents for Liquid Z5

Page 1: ......

Page 2: ...n 2 2014 Acer Liquid Z5 Duo Smartphone Model number _______________________________________________ Serial number _______________________________________________ Date of purchase ____________________________________________ Place of purchase ___________________________________________ ...

Page 3: ...11 The Home screen 13 Multitasking 18 Acer shortcuts 19 Acer Float 19 AcerRAPID 20 Managing contacts 21 Managing your contacts 21 Making calls 22 Before making a call 22 Making a call 22 The voice call screen 24 Answering or declining a call 24 Ending a call 24 Messaging 26 Creating a new message 26 Replying to a message 27 MMS messages 27 Going online 29 Browsing the internet 29 Setting up your G...

Page 4: ...g to a PC 43 Data usage wizard 44 FM radio 45 Multimedia playback 45 Restoring to factory settings 46 Accessories and tips 47 Using the headset 47 Using a Bluetooth headset 47 Creating a new access point 47 Inserting a microSD card 47 Managing your SIM cards 48 Appendix 51 FAQ and troubleshooting 51 Other sources of help 52 Warnings and precautions 52 Emergency calls 54 Taking care of your smartph...

Page 5: ...Z5 smartphone Quick Guide USB cable AC adapter Headset Note In box content varies depending on country and region Getting to know your smartphone Views 1 2 3 8 9 10 11 12 13 14 7 5 6 4 15 No Item Description 1 Dual SIM cover Insert a SIM and or micro SIM into the slots 2 3 5 mm headphone jack Connects to stereo headphones 3 Power button Press to turn the screen on off or enter sleep mode press and...

Page 6: ...off 5 Receiver Emits audio from an incoming calls 6 Front facing camera Useful for taking self portrait images 7 Touchscreen 5 inch 854 x 480 pixel capacitive touchscreen to display data phone content and enter information 8 Phone speaker Emits audio from your smartphone suitable for holding to your ear 9 Micro USB connector Connects to a USB cable charger 10 microSD card slot Insert a microSD car...

Page 7: ...secure the microSD card cover SIM1 SIM2 optional 3 Insert your fingernail and flip the SIM cover up Insert the SIM card and or micro SIM card into the appropriate slots as illustrated 4 Ensure that the SIM card and or micro SIM card are inserted all the way and secure the SIM cover ...

Page 8: ... card provided by your network operator To cancel the SIM lock contact your network provider Charging the battery For initial use you need to charge your smartphone for eight hours After that you can recharge the battery as needed Connect the AC adapter cord to the micro USB connector on your smartphone ...

Page 9: ...se this feature then tap Skip Creating multiple Google accounts You can create and easily access multiple Google accounts Open the Application menu and then tap Settings Add account Entering your PIN When you install a SIM card for the first time you may need to enter a PIN using the onscreen number pad Important Depending on your settings you may be required to enter your PIN each time you switch...

Page 10: ...n unlock pattern a set of dots that must be touched in the correct order to access the phone Open the Application menu and then tap Settings Security Screen lock Note If you forget your unlock pattern please refer to Unlock pattern on page 52 Navigating through menus and options T Back Home Recent o navigate through menus and options there are three buttons beneath the screen Back Tap this button ...

Page 11: ...ters with accents Tap the key to see numbers and special characters and then tap to see even more You can choose another input language and change Google keyboard settings by tapping and holding the microphone key Alternatively open the Application menu and then tap Settings Language input Then tap the Settings icon next to Android keyboard Input languages The keyboard layout changes according to ...

Page 12: ...tings features updates preferences and help Tap the key to see numbers and special characters tap the page shift key to see even more Additional keys vary depending on the type of text you enter e g a key to add a smiley is available when typing a text message Like other keys tap and hold for additional options To change the input method open the Notification area see Status and notification area ...

Page 13: ...nd other frequently used features of your smartphone Search Application menu Application Status and notification area dock At the bottom of the screen is the Application dock which displays default apps see Changing application dock icons on page 15 to change these icons Tap an icon to open the app Tap the Application menu icon in the middle of the Application dock to view your apps see The Applic...

Page 14: ...ortcuts or widgets tap the Application menu icon in the bottom center of the Home screen Tap APPS to see a list of shortcuts to apps you can drag to a Home screen Tap DOWNLOADS to see a list of apps you have downloaded Tap WIDGETS to see apps and links such as custom shortcuts contacts or bookmarks that you can add to a Home screen Widgets are apps that display constantly updated information or qu...

Page 15: ...dock icons You can set icons for installed apps in the Application dock Open the Application menu and find the app you want to add Tap and hold the icon then drag it to any open position in the dock Dragging the new app to an existing dock icon will create a folder for both icons To remove an icon from the dock tap and hold the icon to select it Either drag the icon to a different location outside...

Page 16: ...ft to see downloaded apps on your phone or tap DOWNLOADS at the top of the page Swipe to the left to see widgets available on your phone or tap WIDGETS at the top of the page To quickly jump to apps or widgets tap APPS DOWNLOADS or WIDGETS at the top of the Application menu Tap the Play Store icon to open Google Play to view and purchase apps and or digital media Status and notification area The N...

Page 17: ...l strength Connected to 3G mobile network Mobile data transferring Connected to HSDPA network Connected to a wireless network Bluetooth is on No signal Bluetooth connected Airplane mode Wireless connectivity disconnected Please disable airplane mode before trying to make a call USB and wireless tethering are activated USB tethering is activated Wireless tethering is activated Icon Description Icon...

Page 18: ...reen New Gmail message Ringer is silenced New unread SMS MMS Phone microphone is off Problem with sending SMS MMS Application update available New Google Hangouts message System update available New voicemail Missed call Upcoming event Song is playing Syncing data More notifications Warning open the notification area for more information GPS is on SD card or USB storage is full Receiving location ...

Page 19: ...o remove a shortcut app drag the app to Remove Acer Float Tap and hold the Recent button to launch the Acer Float application list Acer Float allows you to open the camera app maps app calculator app or notes app as a floating window The floating windows can be moved around in the display Note Only one Acer Float app can be open at a time If a second Acer Float app is opened the first Acer Float a...

Page 20: ...the Google Play Music app To change the app for the short press function open the Application menu and tap Settings AcerRAPID Short press and choose an app Tap the ON OFF switch to enable or disable AcerRAPID The AcerRAPID button also allows you to answer incoming calls quickly without needing to touch the screen To accept an incoming call press the AcerRAPID button Note Only the short press funct...

Page 21: ...rson to your contact list or group To create a contact first choose where you want to store the contact s information You will then be asked to enter the contact s information such as name address and phone number You may scroll down the page and tap Add another field to add things such as IM addresses Add any personal notes about the contact Phonetic name Link a website To assign an image to your...

Page 22: ... set to Always ask see Managing your SIM cards on page 48 you must choose which SIM to use each time before making a call by tapping on the carrier name 1 From the Home screen tap Phone If it s not already visible search for the phone app in the Application menu 2 Enter the number you wish to dial If the contact you need is displayed simply tap the contact name to make a call 3 Tap at the bottom o...

Page 23: ...n to display the missed call details 2 By the Phone icon the number in the box is the number of missed calls Tap Phone from either the Home screen or the Application menu to directly display the missed call details 3 In the Call log tap the missed calls tab to display the missed call details Making a call to one of your contacts Calling a contact from the People tab 1 Tap the People tab at the top...

Page 24: ...to appear as a small movable box instead of a whole screen by tapping the icon You can set this floating dialog box as the default voice call screen To do so open the Notification area tap and then tap the FLOAT CALLER button Answering or declining a call When you have an incoming call the number will be shown on the screen Tap and slide your finger across the screen to answer or reject the call T...

Page 25: ...our contacts 2 Tap OK 3 Tap Create new contact and select how to complete the action See Adding a contact on page 21 Conference calls If you have one call on hold and another on line you can combine both calls to create a conference call After the first call is established tap and tap Add call to start the conference call Icon Description Access the keypad while a call is in progress Speakerphone ...

Page 26: ...ested contacts will be displayed in a drop down list below the text field To select a suggested contact tap the contact s name To add several contacts tap to display your People list Once you ve selected the desired contacts tap OK Enter your message in Type text message field When finished tap to send Note SMS messages may be up to 160 characters long If your message is longer than 160 characters...

Page 27: ...ee available options MMS messages MMS messages are similar to text messages but also allow you to attach multimedia files such as pictures audio or video clips Each MMS message can be up to 300 KB in size Note You need to set up an MMS profile before you can send MMS messages Normally your smartphone will set up the profile for you based on information retrieved from your provider Tip Ask your net...

Page 28: ...t especially if you are roaming Please contact your provider if you have any questions 1 Open Messaging to view a summary of the message 2 Tap the message to view the content 3 Tap Download to download the message content 4 To reply to the message enter your text in the text box labeled Type text message and tap the Send icon Simple text replies will be sent as SMS messages If you wish to attach m...

Page 29: ...bookmarks adjust browser settings and perform other tasks tap the Menu icon Chrome enables you to open multiple pages Tap at the top of any webpage to display all of your open tabs tap again to close Tap a tab from the list to open it To open a new tab tap New tab The number in the icon represents the number of open tabs Voice search Note Voice search is available only in some regions With voice a...

Page 30: ...o steps In the Application menu tap Email to start setting up your email account If necessary enter your email address and tap Manual setup to enter the parameters manually Tap Next to finish the setup process Google Play Note Google Play may not be available in all countries and regions Note You must activate a Google account before using Google Play The first time you access Google Play you will...

Page 31: ... keep track of the download progress from both the app s page and the smartphone s Notification area Important Some apps may require payment before you can download them You will need to have a Google Checkout account in order to pay for these apps or a credit card number associated with your Google account Using downloaded apps Once you ve downloaded and installed an app you may find it in the AP...

Page 32: ...n view where your friends are and places of interest and local businesses on Google Maps using Places and Latitude Important Google Maps does not have information about every location Using the map Tap Maps in the Applications menu Drag the map with your finger to move the map around To zoom in or out 1 Double tap a location on the map to zoom in on the location and tap once to zoom out or 2 Touch...

Page 33: ...s and indicators Panorama Smile shot Shutter Normal mode Settings Previous picture video The listed capacity is the approximate number of images that can be taken at the current resolution Camcorder Listed capacity Front facing camera Flash Camera zoom HDR The camera window provides controls on either side of the image Pinch the screen to zoom in and reverse pinch to zoom out Tap to take a picture...

Page 34: ... Hz or 60 Hz Camera You may adjust the following Turn Zero shutter delay on or off Takes the photo immediately when you tap the shutter icon Turn Face detection on or off The camera automatically detects faces and focuses on them Set the Self timer Options are Off 2 seconds or 10 seconds Continuous shot Set the maximum number of photos taken in a single burst Picture size Set the picture resolutio...

Page 35: ... scene Keep the blue arrow aligned with the dotted arrow as you move the camera Your smart phone will automatically capture an image along the length of your shot Note If your photo needs fewer than nine images tap the tick icon to stop the selection process and process the captured images The camera application will process the images and save a single extended image to your smartphone s gallery ...

Page 36: ... and tap Gallery From Gallery you can share the file directly using various services Note Share options vary depending on the file type You may also edit photos you have taken by tapping the menu icon in the upper right hand corner then tap Edit Geotagging Geotagging allows you to store the location where a photo or video was taken right in the photo or video itself For the geotag to display pictu...

Page 37: ...uick Mode you ll need to enter a PIN Note The default PIN is 1111 Several user mode options will display Follow the onscreen instructions to display your new easy to use mode To change modes or revert back to default mode tap Settings in some modes simply represented by the gear icon Enter your PIN number Navigate to and tap Mode Switcher To revert back to the phone s default mode tap Default Mode...

Page 38: ...RPLANE MODE OR 1 Press and hold the Power button until you get the phone options menu 2 Tap Airplane mode to switch it ON or OFF Note When Airplane mode is active the icon will be displayed in the Notification area Restarting your phone You can restart reboot your phone if you find apps are not responding 1 Press and hold the Power button until you get the phone options menu 2 Tap Restart Note If ...

Page 39: ... Set options for your phone when outside your normal network Contact binding Displays and enables you to add which contacts are associated with not necessarily saved to a particular SIM card when calling or messaging Set a default SIM for particular functions such as voice calling or messaging turn the data connection on or off set roaming preferences and associate contacts with a SIM SIM manageme...

Page 40: ...OTH Internet sharing Tethering via USB If you wish to share your mobile internet connection with a computer you can connect your phone to a PC using the supplied USB cable 1 Plug the USB sync cable into the micro USB connector on your smartphone 2 Plug the USB client connector into an available USB port on your computer 3 Open the Application menu and then tap Settings More Tethering portable hots...

Page 41: ... a good idea when roaming Open the Application menu and tap Settings More Mobile networks Network operators and select which SIM card to use Tip When you are traveling manually selecting a network may help to reduce your roaming charges Check with your home service provider for the network offering the most competitive rates at your destination Note Contact your service provider should you have an...

Page 42: ...one Sets the default voice calls ringtone for SIM1 To see which SIM card slot is SIM1 see SIM card lock on page 8 SIM2 ringtone optional Sets the default voice calls ringtone for SIM2 To see which SIM card slot is SIM2 see SIM card lock on page 8 Default notification sound Set your phone s default notification sound Dial pad touch tones Play tones when using dial pad Touch sounds Play sounds when ...

Page 43: ...n your smartphone Plug the USB client connector into an available USB port on your computer Open the Notification area and tap Connected as media device to configure the USB options You will now be able to see your phone as a drive in your computer s file explorer Item Description Lock screen notifications Enables notifications to display on the lock screen Wallpaper Change the Home screen s wallp...

Page 44: ...he onscreen instructions Google Sync In Google you can set synchronization for Browser Calendar Contacts Gmail and Google Photos In your Google account s synchornization settings menu tap the checkmark next to the item you would like to have auto sync Tap again to uncheck any for manual synchronization To manually synchronize an item make sure the item is checked tap the Menu icon and then tap Syn...

Page 45: ...ngs Sound Volumes Setting the date and time To set the date and time open the Application menu and tap Settings Date time Tip If you travel frequently or live in an area that uses daylight saving time activate Automatic date time from this menu This will enable your smartphone to set the date and time based on information it receives from the network Setting alarms There are two predefined alarms ...

Page 46: ...r with the Android operating system Restoring to factory settings You may perform a clean boot to restore your smartphone to the factory settings Note Before performing a clean boot ensure that your smartphone is not locked Press any key or tap the screen to see if the phone responds Warning You should only perform a clean boot when all other options have failed to restore your smartphone to an op...

Page 47: ...This allows you to use the unit handsfree when making calls without the inconvenience of wires Creating a new access point When you need to add another GPRS 3G EDGE connection on your phone obtain the access point name and settings including username and password if required from your wireless service provider 1 Open the Application menu and tap Settings More Mobile networks Access Point Names and...

Page 48: ...e to edit these settings from the SIM Management screen You can also access the SIM Management functions by opening the Application menu and tapping Settings SIM management SIM management Open the Application menu and tap Settings SIM management From this screen you can 1 Enable or disable each SIM 2 Configure each SIM s name phone number display numbers and assign a color to each SIM allowing you...

Page 49: ...e each time you send a text message Enter the message and recipient information then tap Send A dialog opens tap the SIM to use and the message will be sent Identifying calls Whenever you receive a call the caller s number will be shown using the color defined for the SIM that the call is being received on You will also be shown the name of the SIM receiving the call In the call log the name of th...

Page 50: ... receive a text message on the other SIM the first SIM s data connection will be temporarily halted When SIM1 is SIM2 cannot In a call Ringing Sending or receiving a message Dial out Receive a call caller will get a number not available message Send or receive a message Using a data connection Use a data connection ...

Page 51: ...d Refer to Multimedia on page 56 Why can t I play my music files You may be trying to play a file that is not supported Refer to Multimedia on page 56 System information and performance How do I check the OS version of my device Tap Settings About phone to check the OS version Build number and other hardware and software information Power I can t turn on the device The battery power may be deplete...

Page 52: ...ry leakage do not place the product on a vibrating surface Never use this product when engaging in sporting activities exercising or in any vibrating environment which may cause a short circuit or damage and even a risk of explosion from the battery pack Unlock pattern I forgot my unlock pattern After a certain number of wrong entries you will be presented with an option to reset your pattern Tap ...

Page 53: ...ts of the device are magnetic Metallic materials may be attracted to the device and persons with hearing aids should not hold the device to the ear with the hearing aid Do not place credit cards or other magnetic storage media near the device because information stored on them may be erased Medical devices Operation of any radio transmitting equipment including wireless phones may interfere with t...

Page 54: ... area with a potentially explosive atmosphere and obey all signs and instructions Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Switch off the device at refueling points such as near gas pumps at service stations Observe restrictions o...

Page 55: ...DO be careful not to drop your smartphone or subject it to any strong impact Do not place your smartphone in your back pocket 4 DO NOT expose your smartphone to extreme temperatures For example do not leave your smartphone on the dashboard of a car on a hot day or when temperatures are below freezing point Also keep it away from heaters and other sources of heat 5 DO NOT use or store your smartpho...

Page 56: ...ctor USB client DC power in 5 V 1 A Connectivity Bluetooth 4 0 with EDR IEEE Wi Fi 802 11b g n GSM 850 900 1800 1900 MHz UMTS 900 2100 MHz HSUPA HSDPA GPRS EDGE GPS aGPS Camera Auto focus 5 MP rear camera with LED flash Fixed focus 0 3 MP front camera Note Specification varies depending on region and configuration Type Formats Audio playback MP3 AMR WMA Ringtone MP3 MIDI iMelody WAVE WMA Video rec...

Page 57: ...ote Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding applications will shorten battery life between charges Dimensions Height 145 5 mm Width 73 5 mm Thickness 8 8 mm Weight 147 g with battery ...

Page 58: ...ts lifetime If left unused a fully charged battery will lose its charge over time If the battery is completely discharged it may take a few minutes before the charging indicator appears on the display or before any calls can be made Use the battery only for its intended purpose Never use any charger or battery that is damaged Do not short circuit the battery Accidental short circuiting can occur w...

Page 59: ...ces RoHS in electrical and electronic equipment and its amendments Prevention of hearing loss A pleine puissance l écoute prolongée du baladeur peut endommager l oreille de l utilisateur Note For France mobile headphones or earphones for this device have been tested to comply with the Sound Pressure requirement laid down in the applicable NF EN 50332 1 2000 and or NF EN 50332 2 2003 standards as r...

Page 60: ...ersons regardless of age and health the limits include a significant safety buffer Before radio devices can be put in circulation their agreement with European laws or limits must be confirmed only then may the CE symbol be applied N America 2 412 2 462 GHz Ch01 through Ch11 Japan 2 412 2 484 GHz Ch01 through Ch14 Europe ETSI 2 412 2 472 GHz Ch01 through Ch13 Country Austria Belgium Cyprus Czech R...

Page 61: ...2 for use with accessories that contain no metal and that position the handset a minimum of 1 5 cm from the body Use of other accessories may not ensure compliance with ICNIRP exposure guidelines If you do not use a body worn accessory and are not holding the phone at the ear position the handset a minimum of 1 5 cm from your body when the phone is switched on During use the actual SAR level is us...

Page 62: ... vid felaktigt batteribyte Använd samma bat terityp eller en ekvivalent typ som rekommenderas av apparattill verkaren Kassera använt batteri enligt fabrikantens instruktion VAROITUS Paristo voi räjähtää jos se on virheellisesti asennettu Vai hda paristo ainoastaan laitevalmistajan sousittelemaan tyyppiin Hävitä käytetty paristo valmistagan ohjeiden mukaisesti ATTENTION Il y a danger d explosion s ...

Page 63: ...N 62311 2008 EN 62209 1 2006 EN 62209 2 2010 EN 62479 2010 EN 50581 2012 We hereby declare that the above named product is in conformance to all the essential requirements of the the RoHS Directive 2011 65 EU and R TTE Directive 1999 5 EC issued by the Commission of the European Community The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of directive 1999 5 EC ...

Page 64: ...cepts the terms of this Agreement 7 Transfer your rights under this Agreement to any third parties 8 Export the Software in contravention of applicable export laws and regulations or i sell export re export transfer divert disclose technical data or dispose of any Software to any prohibited person entity or destination including without limitation Cuba Iran North Korea Sudan and Syria or ii use an...

Page 65: ...terminate this Agreement without notice if you fail to comply with any terms and conditions of this Agreement In such event you must 1 Cease all use of the Software 2 Destroy or return to Acer the original and all copies of the Software and 3 Delete the Software from all phones on which it was resident All disclaimers of warranties and limitation of liability set forth in this Agreement shall surv...

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