Troubleshooting
4-2
Troubleshooting
This chapter contains information about troubleshooting common problems associated with the
tablet.
General Information
The following procedures are guides for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detail as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
repeating the operation that led to the problem.
3.
Use Table 4-1 with the verified symptom(s) to determine the solution.
4.
If the issue is still not resolved, see
Online Support Information
on page
6-2
.
Table 4:1. Verified Symptoms
Symptoms
See
Power on Issues
Figure 4:1. Power On Issues
on page
4-3
No Display Issues
Figure 4:2. No Display Issues
on page
4-4
LCD Picture Failure
Figure 4:3. LCD Picture Failure
on page
4-5
Touch Screen Failure
Figure 4:4. Touch Screen Failure
on page
4-6
Internal Speaker Failure
Figure 4:5. Internal Speaker Failure
on page
4-7
Internal Up Microphone Failure
Figure 4:6. Internal Up Microphone Failure
on page
4-8
Internal Down Microphone
Failure
Figure 4:7. Internal Down Microphone Failure
on page
4-9
Extend Earphone Failure
Figure 4:8. Extend Earphone Failure
on page
4-10
LED / Vibrator / HW-Keys Test
Failure
Figure 4:9. LED / Vibrator / HW-Keys / L-Sensor Test
Failure
on page
4-11
Micro-USB / E-Compass / Reset
Test Failure
Figure 4:10. Micro-USB / E-Compass / Reset Test
Failure
on page
4-12
Docking Test Failure
Figure 4:11. Docking Test Failure
on page
4-13
Front / Rear Camera Failure
Figure 4:12. Front / Rear Camera Failure
on page
4-14
WiFi & BT Function Test Failure
Figure 4:13. WiFi & BT Function Test Failure
on page
4-
15
GPS Function Test Failure
Figure 4:14. GPS Function Test Failure
on page
4-
16
Other Functions Failure
Other Functions Failure
on page
4-17