Acer Iconia Tab A700 Service Manual Download Page 45

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CHAPTER

Troubleshooting

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Touch Screen Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

Internal Up Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Internal Down Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Extend Earphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10

LED / Vibrator / HW-Keys / L-Sensor Test Failure . . . . . . . . . . . . . . . . . . 4-11

Micro-USB / E-Compass / Reset Test Failure . . . . . . . . . . . . . . . . . . . . . 4-12

Docking Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Front / Rear Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14

WiFi & BT Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

GPS Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17

Summary of Contents for Iconia Tab A700

Page 1: ...ICONIA TAB A700 S E R V I C E G U I D E G U I D E ...

Page 2: ...neral Information 4 2 Power On Issues 4 3 No Display Issues 4 4 LCD Picture Failure 4 5 Touch Screen Failure 4 6 Internal Speaker Failure 4 7 Internal Up Microphone Failure 4 8 Internal Down Microphone Failure 4 9 Extend Earphone Failure 4 10 LED Vibrator HW Keys L Sensor Test Failure 4 11 Micro USB E Compass Reset Test Failure 4 12 Docking Test Failure 4 13 Front Rear Camera Failure 4 14 WiFi BT ...

Page 3: ...l Board Installation 5 54 LVDS Cable Removal 5 57 LVDS Cable Installation 5 59 Mainboard Removal 5 61 Mainboard Installation 5 64 WLAN Antenna Removal 5 67 WLAN Antenna Installation 5 68 GPS Antenna Removal 5 69 GPS Antenna Installation 5 70 Microphone Rear Removal 5 71 Microphone Rear Installation 5 72 Docking Board Removal 5 73 Docking Board Installation 5 75 Chapter 6 FRU Field Replaceable Unit...

Page 4: ... representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its deal...

Page 5: ...as command names option letters and words are shown in constant width bold Variables contained within user input are shown in angle brackets Example At the prompt type run file name m Keyboard keys are shown in bold italics Example After entering data press Enter Screen output text that represents information displayed on the system such as menus prompts responses to input and error messages are s...

Page 6: ...rvice guide In such cases contact your regional offices or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide For Acer authorized service providers Your Acer office ...

Page 7: ...and Configurations Hardware Specifications and Configurations 1 2 Features 1 2 Tablet tour 1 6 Front View 1 6 Rear View 1 7 Top View 1 8 Bottom View 1 9 Left View 1 10 Right View 1 11 System Block Diagram 1 12 Specifications Table 1 13 ...

Page 8: ... Sandwich 4 0 Platform Tegra T30S 1 GHz Quad core Ultra Low Power GeForce GPU System Memory RAM LP DDR2 1G 533MHz eMMC 16GB 32GB Display LCM 10 1 WUXGA 16 7M 16 10 LCM 1920 x 1200 Low voltage LED backlight Wide view angle LVDS interface Graphics Ultra Low Power NVidia GeForce GPU with OpenGL ES 2 0 Audio Subsystem Dual Microphone Stereo Speaker 3 5mm Audio Jack with Mic Dolby Mobile 3 Upgradeable ...

Page 9: ...uetooth Bluetooth 2 1 EDR Broadcomm BCM4330 USB Micro USB 2 0 Type B port Support USB 2 0 Client 2 0 Host GPS A GPS Wi Fi SKU Standalone GPS and GLONASS Broadcomm BCM47511 A GPS WiFi Positioning Expansion Slot MicroSD memory card up to 32G SDHC 2 0 compatible Special Keys and Controls Capacitive Multi Touch Screen Function buttons Side mechanical key Volume Up Volume Down Screen Lock Power Sensors...

Page 10: ... Rechargeable Lithium Ion polymer battery Capacity 36W 9800mAh 1S2P Power Adapter Voltage range frequency 100 240V AC 50 60 Hz DC output 12V and 1 5 A 18W Others Reset hole Docking with Combo micro USB HDMI docking connector Support charging audio out and USB Green Requirement Rohs compliance WEEE compliance Halogen free at least PVC free SMT Green process Accessory In Box Micro USB to USB female ...

Page 11: ...Hardware Specifications and Configurations 1 5 Optional MicroSD card Dock with IR remote control HDMI cable Pouch Bluetooth keyboard ...

Page 12: ...iew Figure 1 1 Front View Item Description 1 Light Sensor Detects ambient light and automatically adjusts the screen brightness 2 Camera A 1 megapixel camera for video chatting and self portrait images 3 Touch Screen 10 1 inch 1920 x 1200 capacitive touch screen 2 3 1 ...

Page 13: ...fications and Configurations 1 7 Rear View Figure 1 2 Rear View Item Description 1 Camera A 5 megapixel camera for taking high resolution images 2 Speakers Emits stereo audio 3 Microphone Receives audio input 2 3 1 2 ...

Page 14: ...s Top View Figure 1 3 Top View Icon Item Description 1 Screen Rotation Lock Switch Use this switch to lock the screen rotation or allow the screen to match the orientation of the tablet 2 Volume Control Increases or decreases the tablet volume 1 2 ...

Page 15: ...1 9 Bottom View Figure 1 4 Bottom View Icon Item Description 1 Reset Hole Insert a pointed object such as a paper clip into the reset hole to reset the tablet to its factory defaults 2 Micro B USB Port Connects to a computer with a USB cable 1 2 ...

Page 16: ...Configurations Left View Figure 1 5 Left View Icon Item Description 1 Power Button Press and hold to turn the tablet on or off Press briefly to turn the screen on off or enter sleep mode 2 Headset Jack Connects to stereo headphones 1 2 ...

Page 17: ... and Configurations 1 11 Right View Figure 1 6 Right View Item Description 1 Card Slot Cover Insert a microSD card into the slot under this cover 2 HDMI Micro Type D Port Connects to an HDMI cable with a Type D connector 2 1 ...

Page 18: ...I Broadcom BCM47511 UART2 GPS Antenna AzureWave AW AH662 BT WLAN Antenna UART3 SDIO DAP I2C CAM_I2C CAM_I2C CAM_I2C CAMERA 5M CJAA525 2M CBFA152 Host Client Signal Switch Micro USB G Sensor KXTF9 4100 IME GYRO Sensor MPU 3050 Light Sensor STK2203 E Compass AKM8975 Dock B LVDS Transmitter V105A 10 1 LCD 1920 1200 HDMI Switch 1 8V 3 3V CORE_PWR_REQ PMIC TPS659110 CPU_PWR_REQ PMU_32K_IN PWR_I2C SYS_R...

Page 19: ...nt DC Output 1 5A Temperature Operating 25º 60ºC 13º 140ºF Non operating 30º 70ºC 22º 158ºF Relative humidity Operating 5 90 Non operating 0 90 Maximum altitude unpressurized Operating 0 cm 63 cm 0 2 07 ft Non operating 0 cm 63 cm free drop on steal 0 2 07 ft free drop on steal Shock Operating Amplitude 105 g Non operating Amplitude 220 g Random vibration Operating 1 644 g Non operating 1 644 g NO...

Page 20: ...s AVL ULPI Phy for USB N A Bluetooth Azurewave AW NH660 Wireless Azurewave AW NH660 GPS BCM47511IFBG_FBGA100 GPS Low Noise Amplifier APL5603 28BI TRG_SOT23 5 TOUCH controller ATMEL MXT1386E eMMC 16 32G Base on Acer s AVL CAMERA OV9740 Front cam OV5640 rear cam Thermal Sensor NCT1008CMT3R2G_WDFN8_2X2 Audio codec WM8903LGEFK RV Audio Amplifier APA2010HAI TRG Echo Cancellation ES305B Battery Charger ...

Page 21: ...n CPU ARM Cortex A9 MPCore Quad Core Processor with NEON technology CPU package 681 Ball 14 14mm IHS FCCSP Item CPU Speed Cores Bus Speed FSB DMI QBI Mfg Tech Cach e Size Package Core Voltage T30S 1 3 GHz Quad Core N A 40nm TSMC N A 14 x 14 mm FCCSP 0 95 1 2V Item Specification Memory controller Embed in CPU Memory size Up to 1 GB DDR2 Item Specification LAN Chipset On board LAN not supported LAN ...

Page 22: ... x2 Phone Jack HP_Out MIC Feature 4 5mW power consumption for DAC to headphone playback DAC SNR 96dB typical THD 86dB typical ADC SNR 92dB typical THD 80dB typical Control sequencer for pop minimized start up and shut down Single register write for default start up sequence Integrated FLL provides all necessary clocks Self clocking modes allow processor to sleep All standard sample rates from 8kHz...

Page 23: ...rrent Protections Operating Voltage 2 4V 5 5 High Efficiency up to 90 Lead Free and Green Devices Available RoHS Compliant Item Specification Vendor model name AUO _ B101UAT04 V2 10 1 10 01 WXGA 16 10 Color TFT LCD with LED Backlight design Screen Diagonal mm 256 42 mm Active Area mm 216 81 mm x 135 5 mm Display resolution pixels 1920 x 3 RGB x 1200 Pixel Pitch mm 0 113 mm x 0 113 mm Typical White...

Page 24: ...9 Right 89 Left 89 Upper 89 Lower Resolution 16 bits 32 bits NVIDIA 1920 x 1200 16 10 X X V Legend V Supported X Not supported NOTE Resolution fixed at 1920 x 1200 Not adjustable by end user Resolution 16 bits 32 bits NVIDIA 1920 X 1200 16 10 X X V Legend V Supported X Not supported NOTE Resolution fixed at 1920 x 1200 Not adjustable by end user Item Specification Vendor and model Chicony CIABE112...

Page 25: ...ace SDIO SPI Connector type I PEX Supported protocol CCXv2 CCXv3 CCXv4 CCXv5 WFAEC Item Specification Chipset AW NH660 SIP include Broadcom BCM4330 Data throughput Bluetooth 2 1 EDR data rates of 1 2 and 3Mbps Protocol Bluetooth 2 1 Enhanced Data Rate EDR Interface UART Connector type I PEX Supported protocol N A Item Specification Vendor model name LG BATT 1011 SANYO BATT1011 Battery Type Li pol ...

Page 26: ...rate N A Item Specification Chipset N A Memory size N A Interface N A Item Specification USB compliance level USB2 0 Modes Host Device Speed Low Full and High Number of USB port s 1 port 1 port for Host Location Bottom side Output Current 0A micro USB port Device mode 1 5A USB port Host mode Item Specification Compliance level HDMI v1 4 Data throughput 1080p Number of HDMI port s 1 port Location R...

Page 27: ...tdown All devices in the system are turned off completely Working Most of the devices are turned on Individual devices such as the CPU may be power managed in this state Deep Sleep CPU core power off Other devices are standby Legacy Mode ACPI Mode Power Management Off Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are ...

Page 28: ...age N A Interface SDIO Maximum supported size Follow up SD card spec Features Storage cards with adapter microSD Item Specification System state White color solid on System on White color and amber color off System off Amber color Battery in charging Hardware DMA System Function DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 NOTE ExpressCard controller can use DMA 1 2 or 5 Hardware IRQ System Function IR...

Page 29: ...dio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE ExpressCards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the infrared or the serial port may assert IRQ3 or IRQ4 I O Address hex System Function Shipping Configuration 000 00F 010 01F 020 021 022 024 025 03F 02E 02F 040 05F 044 05F 060 061 062 063 064 Hardware IRQ System Function ...

Page 30: ... 072 07F 080 08F 090 091 092 093 09F 0A0 0A1 I O Address hex 0A2 0BF 0C0 0DF 0E0 0EF 0F0 0F1 0F2 0FF 100 16F 170 177 178 1EF 1F0 1F7 1F8 200 201 202 21F I O Address hex System Function Shipping Configuration 220 22F 230 26D 26E 26 278 27F 280 2AB I O Address hex System Function Shipping Configuration ...

Page 31: ... 25 2A0 2A7 2A8 2E7 2E8 2EF 2F0 2F7 2F8 2FF 300 31F 320 36F 370 377 378 37F 380 387 388 38B 38C 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 3E1 3E2 3E3 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFB PCIDIVO 1 PCIDIVO 1 I O Address hex System Function Shipping Configuration ...

Page 32: ...CHAPTER 2 Diagnostic Utilities Diagnostic Utilities 2 2 Introduction 2 2 Diagnostic Tool SOP 2 2 Preparation 2 2 Tool Installation 2 2 Main Menu 2 4 Uninstallation Procedures 2 10 ...

Page 33: ... Preparation Diagnostic Tool USB Driver of A700 for PC USB cable Micro SD card Tool Installation 1 Install the USB driver in a PC NB 2 Connect the device to the PC NB using a USB cable 3 Enable USB debugging on the device Settings System Developer options USB debugging Figure 2 1 USB Debugging Mode 4 On the PC NB unzip ACTP zip 5 Add the current directory to windows class path ...

Page 34: ...l QAJA2ACTPICS bat Figure 2 2 ACTP Folder Directory 7 On the device go to the applications screen and look for the diagnostic tool named ACTP Figure 2 3 Device Applications Screen 8 Tap the ACTP icon to start the testing process Figure 2 3 ...

Page 35: ...lect the function s you want to test and then tap OK to start Figure 2 4 Diagnostic Tool Main Menu 1 Multi touch Test Touch Panel Draw your finger along the yellow squares The result is Pass if you fill all the yellow squares and Fail if you do not The program returns to the main menu after the test is finished Figure 2 5 Multi touch Test Step 1 Select item s Step 2 Click OK to start testing ...

Page 36: ...is Pass if you fill all the yellow squares and Fail if you do not The program returns to the main menu after the test is finished Figure 2 6 Touch Linearity Test 3 RGB Display Continue to tap the screen to display different frames to verify abnormal lines or dead pixels on the LCD screen Figure 2 7 RGB Test Finish ...

Page 37: ...olume down and lock keys to verify if all keys work A color change to green means key function works Figure 2 8 Hardware Keys Test 5 Front Camera Aim the front side of the device at an object Tap capture to test the picture taking functionality Figure 2 9 Front Camera Test ...

Page 38: ...r and then switches to the right speaker Figure 2 10 Speakers Test 7 Microphone Tap the screen to start the test When recording appears speak into the top side of the device Check the recorded sound quality when the screen shows replaying Figure 2 11 Front Microphone Test ...

Page 39: ...ad Write Test Make sure a microSD card is inserted into the device Tap the screen to start the SD read and write test Figure 2 12 SD Card Test 1 of 2 The screen shows a success message if the test is successful Figure 2 13 SD Card Test 2 of 2 ...

Page 40: ...pting for users to select the correct number of times the device vibrated If the correct number is selected the test is passed Figure 2 14 Vibrator Test 10 Rear Camera Aim the rear side of the device at an object Tap the capture button to test the quality and picture taking functionality of the rear camera Figure 2 15 Rear Camera Test ...

Page 41: ... IMPORTANT DO NOT distribute this tool outside of the service center 1 On the device go to Settings Apps Tap the QAJA2ACTP icon Figure 2 16 Applications Menu Screen 2 Tap Uninstall and then tap OK to confirm Figure 2 17 Uninstalling the Tool 3 The Uninstall finished message appears tap OK to complete the process ...

Page 42: ...CHAPTER 3 Jumper and Connectors Location Jumper and Connector Locations 3 2 Mainboard Top View 3 2 Mainboard Bottom View 3 3 ...

Page 43: ...er and Connector Locations Mainboard Top View Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Jumper and Connectors Item Description Item Description JFUN1 Function PCB JHDMI1 Micro HDMI JTP1 Touch PCB JMSD1 MicroSD JFUN1 JHDMI1 JMSD1 JTP1 ...

Page 44: ...Bottom Table 5 2 Mainboard Bottom Jumper and Connectors Item Description Item Description WIFANT WiFi Antenna GPSANT GPS Antenna PJP1 Battery JDOCK1 Dock PCB JMIC1 Microphone Connector JLVDS1 LVDS JCAM1 5M 1M Camera JSPK1 Speaker JSPK1 JLVDS1 PJP1 WIFANT GPSANT JCAM1 JDOCK1 JMIC1 ...

Page 45: ...nal Speaker Failure 4 7 Internal Up Microphone Failure 4 8 Internal Down Microphone Failure 4 9 Extend Earphone Failure 4 10 LED Vibrator HW Keys L Sensor Test Failure 4 11 Micro USB E Compass Reset Test Failure 4 12 Docking Test Failure 4 13 Front Rear Camera Failure 4 14 WiFi BT Function Test Failure 4 15 GPS Function Test Failure 4 16 Other Functions Failure 4 17 ...

Page 46: ...ssues on page 4 3 No Display Issues Figure 4 2 No Display Issues on page 4 4 LCD Picture Failure Figure 4 3 LCD Picture Failure on page 4 5 Touch Screen Failure Figure 4 4 Touch Screen Failure on page 4 6 Internal Speaker Failure Figure 4 5 Internal Speaker Failure on page 4 7 Internal Up Microphone Failure Figure 4 6 Internal Up Microphone Failure on page 4 8 Internal Down Microphone Failure Figu...

Page 47: ... system does not power on perform the following Figure 4 1 Power On Issues Start Swap Docking B to M B FPC Check Docking B To M B FPC OK NG Swap Function B To M B FFC Check Function B To M B FFC OK NG Swap M B Swap the BATT Check BATT OK OK NG ...

Page 48: ... Issues If the system does not display perform the following Figure 4 2 No Display Issues Start Swap M B Go to no power Trouble shooting step Can power on Check LCD cable LCD panel OK NG Swap LCD cable OK NG Swap LCD panel OK OK NG ...

Page 49: ...Troubleshooting LCD Picture Failure If the LCD picture fails perform the following Figure 4 3 LCD Picture Failure Start Swap M B Check LCD cable Check LCD panel Swap LCD cable OK NG Swap LCD panel OK OK NG ...

Page 50: ... screen fails perform the following Figure 4 4 Touch Screen Failure Start Swap M B Check touch screen cable Swap touch screen cable OK NG Check touch screen small B Swap touch screen small B OK NG Check touch screen panel Swap touch screen panel OK NG OK ...

Page 51: ...4 7 Troubleshooting Internal Speaker Failure If the internal speakers fail perform the following Figure 4 5 Internal Speaker Failure Start Swap M B Check SPK Swap SPK OK NG OK ...

Page 52: ...ubleshooting 4 8 Internal Up Microphone Failure If the top internal microphone fails perform the following Figure 4 6 Internal Up Microphone Failure Start Swap M B Check the Up MIC OK OK Swap the Up MIC NG ...

Page 53: ...re If the bottom internal microphone fails perform the following Figure 4 7 Internal Down Microphone Failure Start Check the Down MIC Swap the Down MIC OK NG Check Docking B Swap Docking B OK NG Swap M B Check Docking B To M B FPC Swap the FPC OK NG OK ...

Page 54: ...e If the external earphone fails perform the following Figure 4 8 Extend Earphone Failure Start Check earphone fixture Swap earphone fixture OK NG Check Function B Swap Function B OK NG Swap M B Check Function B To M B FFC Swap the FFC OK NG OK ...

Page 55: ...or Test Failure If the LED vibrator hardware keys L sensor test fails perform the following Figure 4 9 LED Vibrator HW Keys L Sensor Test Failure Start Check Function B OK swap Function B NG Swap M B Check Function B To M B FFC OK OK Swap the FFC NG ...

Page 56: ...ss Reset Test Failure If the micro USB E compass reset test fails perform the following Figure 4 10 Micro USB E Compass Reset Test Failure Start Check Docking B Swap Docking B OK NG Swap M B Check Docking B To M B FPC Swap the FPC OK NG OK ...

Page 57: ...ailure If the docking test fails perform the following Figure 4 11 Docking Test Failure Start Check Docking fixture Swap Docking fixture OK NG Check Docking B Swap Docking B OK NG Swap M B Check Docking B To M B FPC Swap the FPC OK NG OK ...

Page 58: ...Troubleshooting 4 14 Front Rear Camera Failure If the front rear camera fails perform the following Figure 4 12 Front Rear Camera Failure Start Swap M B Check the Camera B Swap the camera B OK NG OK ...

Page 59: ...hooting WiFi BT Function Test Failure If the WiFi and Bluetooth function tests fail perform the following Figure 4 13 WiFi BT Function Test Failure Start Swap M B Check the WiFi BT antenna OK OK Swap the antenna NG ...

Page 60: ...Troubleshooting 4 16 GPS Function Test Failure If the GPS function fails perform the following Figure 4 14 GPS Function Test Failure Start Swap M B Check the GPS antenna Swap the antenna OK NG OK ...

Page 61: ...eshooting Other Functions Failure If other functions such as GYRO G Sensor SD and HDMI fail perform the following 1 Check the component connection to the mainboard 2 To test for mainboard fault swap the mainboard ...

Page 62: ...ont Installation 5 25 Camera Module Removal 5 26 Camera Module Installation 5 28 Function Board Removal 5 30 Function Board Installation 5 33 Speaker Left Removal 5 36 Speaker Left Installation 5 38 Speaker Right Removal 5 40 Speaker Right Installation 5 43 Battery Removal 5 46 Battery Installation 5 48 Touch Control Board Removal 5 51 Touch Control Board Installation 5 54 LVDS Cable Removal 5 57 ...

Page 63: ...Maintenance cont WLAN Antenna Installation 5 68 GPS Antenna Removal 5 69 GPS Antenna Installation 5 70 Microphone Rear Removal 5 71 Microphone Rear Installation 5 72 Docking Board Removal 5 73 Docking Board Installation 5 75 ...

Page 64: ...step procedures on how to remove and install components from the tablet computer Recommended Equipment The following tools are required to perform maintenance on the tablet Wrist grounding strap and conductive mat Flat screwdriver Philips screwdrivers Pointed plastic pry or similar object Tweezers Table 3 3 Assembly Screws Screw Name Screw Type Quantity M 1 6 x 3 0 4 M 2 0 x 3 0 7 M 2 0 x 4 0 8 ...

Page 65: ...nstallation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow Micro SD Card Lower Case Battery Touch Board Mainboard LVDS Cable WiFi Bluetooth Antenna GPS Antenna Microphone Front Speaker Left Speaker Right Camera Function Board Microphone Rear Docking Board ...

Page 66: ...onents Perform the following prior to performing any maintenance procedures 1 Place the system on a flat work surface 2 Disconnect the AC Adapter and remove all cables from the system and its peripherals 3 Make sure the system is completely powered down 4 To make sure the system is completely powered down press and hold the Power button for 3 seconds Figure 3 2 Device Overview with Power Button 5 ...

Page 67: ...intenance Micro SD Card Removal 1 Open the micro SD card cover Figure 3 3 Opening the Micro SD Card Cover 2 Push the micro SD card to eject it from the slot and then remove the card Figure 3 4 Removing the Micro SD Card ...

Page 68: ...Service and Maintenance 5 7 3 Secure the micro SD card cover Figure 3 5 Securing the Micro SD Card Cover ...

Page 69: ...ro SD Card Installation 1 Open the micro SD card cover Figure 3 3 page 3 6 2 Push the micro SD card into the slot until it clicks into place Figure 3 6 Installing the Micro SD Card 3 Close the micro SD card cover Figure 3 5 page 3 7 ...

Page 70: ...Micro SD Card Removal on page 3 6 1 Open the micro SD card cover Figure 3 7 Opening the Micro SD Card Cover 2 Insert the pointed plastic pry into the slot next to the micro SD card cover to unlock the latch Figure 3 8 Unlocking the Right IO Cover Latches 1 of 4 ...

Page 71: ...edge shown in Figure 3 8 release the latches from the bezel with your hands Figure 3 9 Unlocking the Right IO Cover Latches 2 of 4 4 Insert the plastic pry into the slot to unlock the lower latch Figure 3 10 Unlocking the Right IO Cover Latches 3 of 4 ...

Page 72: ...ezel with your hands Figure 3 11 Unlocking the Right IO Cover Latches 4 of 4 6 Insert the plastic pry into the gap between the headset jack and the left IO cover and then pry to unlock the left IO cover latch Figure 3 12 Unlocking the Left IO Cover Latches 1 of 2 ...

Page 73: ...5 12 Service and Maintenance 7 Release the latches from the bezel with your hands Figure 3 13 Unlocking the Left IO Cover Latches 2 of 2 8 Remove the four 4 screws Figure 3 14 Removing the Screws ...

Page 74: ...of the bezel TIP Place your wrist on the lower case and apply pressure while pulling the lower case from the bezel with your fingers Figure 3 15 Releasing the Side Latches 1 of 3 10 Pry with both hands to release the side latches from the bezel Figure 3 16 Releasing the Side Latches 2 of 3 ...

Page 75: ...e Figure 3 17 Releasing the Side Latches 3 of 3 CAUTION Do not abruptly pull the lower case from the bezel connectors underneath must be disconnected first 12 Hold up the lower case and remove the protective tape covering the battery cable connector Figure 3 18 Removing the Protective Tape ...

Page 76: ...nce 5 15 13 Disconnect the battery cable connector from the mainboard connector Figure 3 19 Disconnecting the Battery Cable 14 Remove the protective tape covering the docking cable Figure 3 20 Removing the Protective Tape ...

Page 77: ...5 16 Service and Maintenance 15 Disconnect the docking cable connector from the mainboard connector Figure 3 21 Disconnecting the Docking Cable 16 Remove the lower case from the bezel ...

Page 78: ...stallation on page 3 72 Docking board if not perform Docking Board Installation on page 3 75 1 Align the bottom side of the lower case to the bezel and connect the docking board cable connector to the mainboard connector Figure 3 22 Connecting the Docking Cable 2 Attach the protective tape to secure the docking board cable connector Figure 3 23 Securing the Protective Tape ...

Page 79: ...ntenance 3 Connect the battery cable connector to the mainboard connector Figure 3 24 Connecting the Battery Cable 4 Attach the protective tape to secure the battery cable connector Figure 3 25 Securing the Protective Tape ...

Page 80: ...of the lower case with the connectors slot on the bezel Figure 3 26 Installing the Lower Case 1 of 5 6 Make sure the Lock key on the lower case A and the Lock key on the bezel B are on the unlock position Figure 3 27 Installing the Lower Case 2 of 5 A B ...

Page 81: ... plastic pry slightly push the left side of the lower case to secure the left side of the bezel Figure 3 28 Installing the Lower Case 3 of 5 8 Install and secure the lower case to the bezel latches Figure 3 29 Installing the Lower Case 4 of 5 ...

Page 82: ... and Maintenance 5 21 9 Secure the four 4 screws to the bezel Figure 3 30 Installing the Lower Case 5 of 5 10 Install and secure the left IO cover to the bezel latches Figure 3 31 Installing the Left IO Cover ...

Page 83: ...1 Install and secure the lower right IO cover to the bezel latches Figure 3 32 Installing the Right IO Cover 1 of 2 12 Install and secure the upper right IO cover to the bezel latches Figure 3 33 Installing the Right IO Cover 2 of 2 ...

Page 84: ...Service and Maintenance 5 23 13 Close the micro SD card cover Figure 3 34 Closing the Micro SD Card Cover Table 3 4 Lower Case Screws Screw Name Screw Type Quantity M 2 0 x 4 0 4 ...

Page 85: ...Lower Case Removal on page 3 9 1 Remove the microphone cable connector from the mainboard connector Figure 3 35 Removing the Front Microphone 1 of 2 2 Using the plastic pry push up to remove the microphone from the slot Figure 3 36 Removing the Front Microphone 2 of 2 ...

Page 86: ... 3 37 Installing the Front Microphone 1 of 2 2 Route the microphone cable to pass underneath the battery cable A and the mainboard tab B Then connect the microphone cable connector to the mainboard connector Figure 3 38 Installing the Rear Microphone 2 of 2 3 Install the lower case see Lower Case Installation on page 3 17 A B ...

Page 87: ...val Prerequisite Lower Case Removal on page 3 9 1 Disconnect the camera cable from the mainboard connector Figure 3 39 Disconnecting the Camera Cable 2 Using the plastic pry remove the rear camera from the slot Figure 3 40 Removing the Camera 1 of 3 ...

Page 88: ...e 5 27 3 Using the plastic pry push one side of the front camera to remove the camera out from the slot Figure 3 41 Removing the Camera 2 of 3 4 Remove the camera module from the bezel Figure 3 42 Removing the Camera 3 of 3 ...

Page 89: ...e Installation 1 Align the camera module to the camera slots and the connector on the mainboard Figure 3 43 Aligning the Camera Module 2 Push the front camera down to the slot until it locks into place Figure 3 44 Installing the Camera 1 of 3 ...

Page 90: ... slot on the bezel Figure 3 45 Installing the Camera 2 of 3 4 Connect the camera cable to the connector on the mainboard Make sure the connectors click into place Figure 3 46 Installing the Camera 3 of 3 5 Install the lower case see Lower Case Installation on page 3 17 ...

Page 91: ...on page 3 9 1 Remove the screws securing the function board to the bezel Figure 3 47 Removing the Function Board Screws 2 Insert the plastic pry into the headset jack and then lift to remove the function board from the latches on the bezel Figure 3 48 Removing the Function Board 1 of 2 ...

Page 92: ...pull the function board to remove the board from the bezel Figure 3 49 Removing the Function Board 2 of 2 4 Turn the function board over and remove the protective tape covering the function board cable Figure 3 50 Removing the Protective Tape ...

Page 93: ...5 32 Service and Maintenance 5 Disconnect the function board cable from the function board connector Figure 3 51 Disconnecting the Function Board Cable ...

Page 94: ...nnect the function board cable connector colored side up to the function board connector Figure 3 52 Connecting the Function Board Cable 2 Secure the protective tape to cover the function board connector Figure 3 53 Securing the Protective Tape 3 Install the battery see Battery Installation on page 3 48 ...

Page 95: ...n board to lock on the latches on the bezel Figure 3 54 Securing the Function Board 5 Secure the two 2 screws to the function board and the bezel Figure 3 55 Securing the Function Board Screws 6 Install the lower case see Lower Case Installation on page 3 17 ...

Page 96: ...Service and Maintenance 5 35 Table 3 5 Function Board Screws Screw Name Screw Type Quantity M 2 0 x 3 0 2 ...

Page 97: ...Removal Prerequisite Lower Case Removal on page 3 9 1 Remove the screws securing the speaker to the bezel Figure 3 56 Removing the Speaker Screws 2 Remove the protective tapes covering the speaker cable Figure 3 57 Removing the Protective Tape ...

Page 98: ...Service and Maintenance 5 37 3 Remove the left speaker Note that the speaker cable is routed through the guides around the battery Figure 3 58 Removing the Left Speaker ...

Page 99: ...llation 1 Install the left speaker Be sure to route the speaker cable through the guides around the battery Figure 3 59 Installing the Speaker 2 Secure the protective tapes to hold the speaker cable in place Figure 3 60 Securing the Protective Tapes ...

Page 100: ...he two 2 screws to secure the left speaker to the bezel Figure 3 61 Securing the Left Speaker Screws 4 Install the lower case see Lower Case Installation on page 3 17 Table 3 6 Left Speaker Screws Screw Name Screw Type Quantity M 1 6 x 3 0 2 ...

Page 101: ... a removed battery and touch control board However the battery and touch control board removal are not prerequisite to removing the right speaker 1 Remove the protective tape covering the touch control board Figure 3 62 Removing the Protective Tape 2 Remove the adhesive strip from the bezel Figure 3 63 Removing the Adhesive Strip ...

Page 102: ... 3 Disconnect the LCD touch module cable connectors Figure 3 64 Disconnecting the LCD Touch Module Cable Connectors 4 Disconnect the speaker cable connector from the mainboard connector Figure 3 65 Disconnecting the Speaker Cable ...

Page 103: ...ervice and Maintenance 5 Remove the screws securing the right speaker to the bezel Figure 3 66 Removing the Right Speaker Screws 6 Remove the right speaker from the bezel Figure 3 67 Remove the Right Speaker ...

Page 104: ...5 43 Speaker Right Installation 1 Install the right speaker to the bezel Figure 3 68 Installing the Right Speaker 2 Attach the two 2 screws to secure the right speaker to the bezel Figure 3 69 Securing the Right Speaker Screws ...

Page 105: ...t the speaker cable connector to the mainboard connector Figure 3 70 Connecting the Speaker Cable Connector 4 Connect the LCD touch module connectors to the touch control board connectors Figure 3 71 Connecting the LCD Touch Module Cables ...

Page 106: ... the adhesive strip to hold the LCD touch module cables Figure 3 72 Attaching the Adhesive Strip 6 Install the lower case see Lower Case Installation on page 3 17 Table 3 7 Right Speaker Screws Screw Name Screw Type Quantity M 1 6 x 3 0 2 ...

Page 107: ...Removal on page 3 30 B Camera Module Removal on page 3 26 C Figure 3 73 Modules to Remove Before Battery Removal 1 Disconnect the GPS cable connector from the mainboard and set the cable aside Note that the GPS cable is routed through the guides around the battery Figure 3 74 Disconnecting the GPS Cable A B C ...

Page 108: ...Service and Maintenance 5 47 2 Remove the screw securing the battery to the bezel Figure 3 75 Removing the Battery Screw 3 Remove the battery Figure 3 76 Removing the Battery ...

Page 109: ...rform Touch Control Board Installation on page 3 54 Mainboard if not perform Mainboard Installation on page 3 64 1 Perform steps 1 and 2 of the Function Board Installation on page 3 33 2 Align and place the battery on the bezel Figure 3 77 Installing the Battery 3 Secure the screw to the battery and the bezel Figure 3 78 Securing the Battery Screw ...

Page 110: ...Rubber Pad 6 Connect the GPS antenna connector to the mainboard connector Then route the GPS antenna cable to pass underneath the battery cable and through the guides around the battery Figure 3 80 Connecting the GPS Antenna 7 Install the left speaker see Speaker Left Installation on page 3 38 8 Install the camera module see Camera Module Installation on page 3 28 ...

Page 111: ...5 50 Service and Maintenance Table 3 8 Battery Screws Screw Name Screw Type Quantity M 2 0 x 4 0 1 ...

Page 112: ...Removal on page 3 46 1 Remove the protective tape covering the touch control board Figure 3 81 Removing the Protective Tape on Touch Control Board 2 Disconnect touch control board cable from the touch control board connector Figure 3 82 Disconnecting the Touch Control Board Cable ...

Page 113: ...rvice and Maintenance 3 Remove the adhesive strip from the bezel Figure 3 83 Removing the Adhesive Strip 4 Disconnect the LCD touch module cable connectors Figure 3 84 Disconnecting the LCD Touch Module Cables ...

Page 114: ...Service and Maintenance 5 53 5 Pull up to remove the touch control board from the bezel Figure 3 85 Removing the Touch Control Board ...

Page 115: ...ace the touch control board to its slot Push slightly to secure the adhesives on the touch control board to the bezel Figure 3 86 Installing the Touch Control Board 2 Connect the LCD touch module cable connectors to the connectors on the touch control board Figure 3 87 Connecting the LCD Touch Module Cables ...

Page 116: ...he adhesive strip to hold the LCD touch module cables Figure 3 88 Attaching the Adhesive Strip 4 Connect the touch control board cable connector colored side up to the touch control board Figure 3 89 Connecting the Touch Control Board Cable ...

Page 117: ...5 56 Service and Maintenance 5 Attach the protective tape covering the touch control board Figure 3 90 Attaching the Protective Tape 6 Install the battery see Battery Installation on page 3 48 ...

Page 118: ...te Touch Control Board Removal on page 3 51 1 Remove the protective tape covering the LVDS cable connector Figure 3 91 Removing the LVDS Cable 1 of 4 2 Disconnect the LVDS cable connector from the mainboard connector Figure 3 92 Removing the LVDS Cable 2 of 4 ...

Page 119: ...nance 3 Remove the protective tape covering the LVDS cable and LCD panel connector Figure 3 93 Removing the LVDS Cable 3 of 4 4 Disconnect the LVDS cable from the LCD panel connector Figure 3 94 Removing the LVDS Cable 4 of 4 ...

Page 120: ...Installation 1 Connect the LVDS cable connector to the LCD panel connector Figure 3 95 Installing the LVDS Cable 1 of 4 2 Attach the protective tape to secure the LVDS cable and LCD panel connector Figure 3 96 Installing the LVDS Cable 2 of 4 ...

Page 121: ...ainboard connector Figure 3 97 Installing the LVDS Cable 3 of 4 4 Attach the protective tape to secure the LVDS cable and the mainboard connector Figure 3 98 Installing the LVDS Cable 4 of 4 5 Install the touch control board see Touch Control Board Installation on page 3 54 ...

Page 122: ...attery Removal on page 3 46 1 Disconnect the following connectors from the mainboard connectors Speaker cable connector A LVDS cable connector B WLAN antenna connector C Front microphone connector D Figure 3 99 Disconnecting the Cables from the Mainboard A B C D ...

Page 123: ...move the five 5 screws securing the mainboard to the bezel Figure 3 100 Removing the Mainboard Screws 3 On the bottom side of the mainboard disconnect the touch control cable connector Figure 3 101 Disconnecting the Touch Control Cable ...

Page 124: ...emove the protective tape covering the function board connector Figure 3 102 Removing the Protective Tape 5 Disconnect the function board cable connector from the mainboard connector Figure 3 103 Disconnecting the Function Board Cable ...

Page 125: ... 1 Connect the function board cable connector with MB label side up to the mainboard connector Figure 3 104 Connecting the Function Board Cable 2 Secure the protective tape to cover the function board connector Figure 3 105 Attaching the Protective Tape ...

Page 126: ...touch control board cable connector with MB label side up to the mainboard connector Figure 3 106 Connecting the Touch Control Board Cable 4 Attach the five 5 screws to secure the mainboard to the bezel Figure 3 107 Securing the Mainboard Screws ...

Page 127: ...le connector A LVDS cable connector B WLAN antenna connector C Front microphone connector D Figure 3 108 Connecting the Cables to the Mainboard 6 Install the battery see Battery Installation on page 3 48 Table 3 9 Mainboard Screws Screw Name Screw Type Quantity M 2 0 x 3 0 5 A B C D ...

Page 128: ...l Prerequisite Mainboard Removal on page 3 61 1 Peel off the WLAN antenna metallic tape from the bezel Figure 3 109 Removing the WLAN Antenna 1 of 2 2 Using the plastic pry remove the WLAN antenna from the bezel Figure 3 110 Removing the WLAN Antenna ...

Page 129: ...d install the WLAN antenna to the antenna slot on the bezel Figure 3 111 Installing the WLAN Antenna 1 of 2 2 Attach the metallic tape to secure the WLAN antenna to the bezel Figure 3 112 Installing the WLAN Antenna 2 of 2 3 Install the mainboard see Mainboard Installation on page 3 64 ...

Page 130: ...Prerequisite Mainboard Removal on page 3 61 1 Peel off the GPS antenna metallic tape from the bezel Figure 3 113 Removing the GPS Antenna 1 of 2 2 Using the plastic pry remove the GPS antenna from the bezel Figure 3 114 Removing the GPS Antenna 2 of 2 ...

Page 131: ...nd install the GPS antenna to the antenna slot on the bezel Figure 3 115 Installing the GPS Antenna 1 of 2 2 Attach the metallic tape to secure the GPS antenna to the bezel Figure 3 116 Installing the GPS Antenna 2 of 2 3 Install the mainboard see Mainboard Installation on page 3 64 ...

Page 132: ...er Case Removal on page 3 9 1 At the back of the lower case remove the microphone from the slot Figure 3 117 Removing the Rear Microphone 1 of 2 2 Disconnect the microphone cable connector from the docking board connector Figure 3 118 Removing the Rear Microphone 2 of 2 ...

Page 133: ...e cable connector to the docking board connector Figure 3 119 Installing the Rear Microphone 1 of 2 2 Install the microphone to the microphone slot of the lower case Figure 3 120 Installing the Rear Microphone 2 of 2 3 Install the lower case see Lower Case Installation on page 3 17 ...

Page 134: ... Microphone Rear Removal on page 3 71 1 Remove the two 2 screws securing the docking board to the lower case Figure 3 121 Removing the Docking Board Screws 2 Lift and then pull to remove the docking board from the lower case Figure 3 122 Removing the Docking Board ...

Page 135: ...5 74 Service and Maintenance 3 Disconnect the docking board cable connector from the docking board Figure 3 123 Removing the Docking Board Cable ...

Page 136: ...n 1 Connect the docking board cable connector to the docking board Figure 3 124 Connecting the Docking Board Cable 2 Align the docking board under the tab A and the USB connector B to the slot on the lower case Figure 3 125 Installing the Docking Board B A ...

Page 137: ...rews to the docking board and the lower case Figure 3 126 Attaching the Docking Board Screws 4 Install the rear microphone see Microphone Rear Installation on page 3 72 Table 3 10 Docking Board Screws Screw Name Screw Type Quantity M 2 0 x 3 0 2 ...

Page 138: ...CHAPTER 6 Field Replaceable Unit List FRU Field Replaceable Unit List 6 2 Exploded Diagram 6 3 FRU List 6 5 Screw List 6 7 ...

Page 139: ... channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defe...

Page 140: ...6 3 FRU Field Replaceable Unit List Exploded Diagram Figure 4 1 Main Assembly Exploded Diagram 5 4 7 2 1 11 13 10 1 8 16 1 17 19 20 9 3 6 12 14 15 18 ...

Page 141: ...7 Battery LGC BAT 1011 Polymer 1S2P LGC 2 Cell 9800mAh Main COMMON BT 0020G 003 8 ANTENNA GPS 50 H99H2 005 9 ANTENNA WIFI 50 H99H2 004 10 FFC FOR TOUCH CONTROL BOARD 50 H99H2 003 11 LVDS CABLE 50 H99H2 006 12 MIC SET 38MM 23 H99H2 002 13 MYLAR FOR TOUCH CONTROL BOARD CONNECTOR 47 H99H2 002 14 RIGHT IO COVER DOWN 42 H99H2 003 15 RIGHT IO COVER UP 42 H99H2 002 16 LEFT IO COVER 42 H99H2 001 17 DOCKIN...

Page 142: ... 1 1x3 0x7 5 Black ADP 18TB AAB LF AP 01801 002 BATTERY Battery LGC BAT 1011 Polymer 1S2P LGC 2 Cell 9800mAh Main COMMON BT 0020G 003 BOARD DOCKING BOARD 55 H99H2 001 FUNCTION BOARD 55 H99H2 002 CABLE FPC FOR DOCKING BOARD INCL SPONGE 50 H99H2 001 FFC FOR FUNCTION BOARD 50 H99H2 002 FFC FOR TOUCH CONTROL BOARD 50 H99H2 003 ANTENNA WIFI 50 H99H2 004 ANTENNA GPS 50 H99H2 005 ...

Page 143: ...05 AC CLIP 18W NEW AU 2P 27 K2102 006 AC CLIP 18W NEW AR 2P 27 K2102 007 AC CLIP 18W NEW BRZ 2P 27 H99H2 001 AC CLIP 18W NEW IND 3P 27 H99H2 002 AC CLIP 18W NEW SAF 3P 27 H99H2 003 CASE COVER BRACKET ASSEMBLY LOWER CASE ASSY INCL CAMERA LENS BLACK 60 H99H2 001 LOWER CASE ASSY INCL CAMERA LENS SILVER 60 H9KH2 001 SIDE CAP L 42 H99H2 001 SIDE CAP R1 42 H99H2 002 SIDE CAP R2 42 H99H2 003 LCD ASSEMBLY...

Page 144: ...v 1 0 W CPU RAM HB 70511 004 MICROPHONE MIC SET 17MM 23 H99H2 001 MIC SET 38MM 23 H99H2 002 SPEAKER SPEAKER L R 23 H99H2 003 MISCELLANEOUS 1M CAMERA SPONGE 47 H99H2 001 MYLAR FOR TOUCH CONTROL BOARD CONNECTOR 47 H99H2 002 CATEGORY Description Part No SCREWS SCREW 1 6D 3L K 4 3D ZK NL CR3 86 H99H2 001 SCREW 2D 4 0L K 4 0D NI NL 0 3T 86 H99H2 002 SCREW 2 0D 3 0L K 4 6D ZK NL CR3 86 H99H2 003 CATEGOR...

Page 145: ...CHAPTER 7 Test Compatible Components Test Compatible Components 7 2 Android OS Environment Test 7 2 ...

Page 146: ...700 Table 5 1 ICONIA TAB A700 VENDOR TYPE DESCRIPTION PART NO CPU Nvidia Tegra T30S Quad Core Cortex A9 S IC T30S A3 1 4G FCCSP 681P CPU CU 30S07 001 Memory Elpida LPDDR2 533Mhz S IC D2 256M32 533 EDB8132B2MA 1D F FBGA IC 0080E 002 Samsung LPDDR2 533Mhz S IC D2 256M32 1066 K4P8G304EB FGC2 FBGA IC 00809 002 SanDisk LPDDR2 533Mhz VGA Chip SanDisk Memory SDIN5C1 16G L KG 0160B 001 Samsung eMMC 32G S ...

Page 147: ...F KR 05M06 001 AC Adapter Micro USB 12 5 conn Delta adapter L type Adapter DELTA 18W 12V 1 5A 1 1x3 0x7 5 Black ADP 18TB AAP LF TE 17pin L Type Connector KP 01801 001 Leader Adapter LEADER 18W 12V 1 5A IU18 51120 00BS LF TE 17pin L Type KP 01807 001 Battery LGC BATT LG LG 1S2P 10 06AH 8 0MV ABO BT 0020G 003 Sanyo BATT SA SA 1S2P 10 1AH 8 0MV ABO BT 00203 010 VENDOR TYPE DESCRIPTION PART NO ...

Page 148: ...CHAPTER 8 Online Support Information Online Support Information 8 2 Introduction 8 2 ...

Page 149: ...mation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical materials Also contained on this website are Detailed informati...

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