Acer Iconia tab 7 User Manual Download Page 47

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FAQ and troubleshooting - 47

FAQ

AND

TROUBLESHOOTING

This section lists frequently asked questions that may arise during the
use of your tablet, and gives easy answers and solutions to these
questions.

Aspect

Question

Answer

Audio

Why is there no
sound coming
from the device?

If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.

Memory

Why do I have
less storage than
the specifications
say?

A small amount of memory is
reserved for system security.

Multimedia files

Why can’t I view
my picture files?

You may be trying to view an
image that is not supported.

See

Multimedia on page 50

for more

information.

Why can’t I view
my video files?

You may be trying to view a video
that is not supported.

See

Multimedia on page 50

for more

information.

Why can’t I play
my music files?

You may be trying to play a file
that is not supported.

See

Multimedia on page 50

for more

information.

Summary of Contents for Iconia tab 7

Page 1: ...User s Manual ...

Page 2: ...l is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Sign up for an Acer ID and enable Acer Remote Files Open the Acer Portal from the Home screen to sign up for an Acer ID or sign in if you ...

Page 3: ...g files between your tablet and a PC 20 Connecting a Bluetooth device 21 Accessories 21 Going online 22 Managing Wi Fi connections 22 Browsing the Internet 22 Setting up the Email application 23 Google services 23 Managing people and contacts 28 Making calls 31 Before making a call 31 Making a call 31 Using the camera and camcorder 36 Camera camcorder icons and indicators 36 Settings 37 Taking a p...

Page 4: ... Access your email while on the move Keep in touch with your friends via your People and social networking applications Unpacking your tablet Your new tablet comes packed in a protective box Carefully unpack the box and remove the contents If any of the following items is missing or damaged contact your dealer immediately Acer Iconia A1 713HD tablet Product setup and safety information USB cable A...

Page 5: ...o a power source LED lights red when charging green when fully charged 4 Touchscreen 7 1024 x 600 pixel capacitive touchscreen 5 Front facing camera A 0 3 megapixel camera for video chats and self portrait images 6 Microphone Receives audio for video chats and Internet calls 7 Micro USB port Slave Connects to a computer via a USB cable Also serves as the charging port for the AC adapter For more i...

Page 6: ...f the tablet as illustrated 3 Ensure that SIM or microSD card is inserted all the way and secure the cover 8 Power button Long press to turn the tablet on press briefly to turn the screen on off or enter sleep mode press and hold to turn the tablet off 9 Reset pin hole Insert a small thin object such as a paperclip to reset the tablet 10 Volume control key Increases and decreases the tablet volume...

Page 7: ...h data subscription before turning on your tablet Charging your tablet For first time use you need to charge your tablet for four hours After that you can recharge the battery as needed Assembling the power adapter Slide the large end of the USB cable into the power adapter body it will fit in only one direction Note Charger illustration is for reference only Actual configuration may vary ...

Page 8: ...ton until you see the Acer logo Wait a moment for your tablet to boot up You will then be asked some questions before you can use your tablet To start tap to select your language then tap Start Follow the rest of the instructions as they are displayed Warning Only use the bundled power adapter to charge your device Note It is normal for the tablet surface to become warm during charging or long per...

Page 9: ...ple Google accounts on page 45 Using the touchscreen Your tablet uses a touchscreen for selecting items and entering information Use your finger to tap the screen Tap Touch the screen once to open items and select options Drag Hold your finger on the screen and drag across the screen to select text and images Tap and hold Tap and hold an item to see a list of actions available for that item On the...

Page 10: ...een gives you quick access to information and simple controls with widgets or shortcuts to apps Widgets display information such as the time and weather or provide additional controls and direct access to applications Some have been pre installed on your tablet while others may be downloaded from Google Play The Home screen already features some useful controls and information Search Application A...

Page 11: ...Then tap the Menu icon Settings Tablet search Select the applications you want Google Search to search Voice search If voice search is available tap the microphone and speak your search request See Voice Search on page 24 Navigation To navigate through menus and options three or more icons are shown in the bottom left corner Back Tap this icon to go to the previous page or to go up one level in a ...

Page 12: ...ets on any of the screens see Personalizing the Home screen on page 15 The application menu To access the application menu tap in the center of the application dock The Application or APPS menu displays applications and widgets available on your tablet Applications are displayed in alphabetical order Swipe to the left to see more applications When you are on the last page of applications swipe to ...

Page 13: ...ification area Status and notification icons are shown at the top of the screen The top right area displays a variety of information such as time battery status and connectivity The top left area displays event icons such as a new message Swipe down from the top left side to display notification details such as current downloads and media controls such as play pause and next track when music is pl...

Page 14: ...th settings Location Tap to toggle your device s location services on and off Tap and hold to display location service settings Airplane mode Tap to toggle Airplane mode on and off When on all wireless connectivity is disconnected Data connection Tap to enable and disable data connection If Data connection is disabled you will not be able to use your SIM Data usage Tap to display the data usage fo...

Page 15: ...ations or special functions To move an app or widget to the Home screen tap and hold an item until it is selected The Home screen will open Drag the item to any free area on the screen To view information about the app or widget drag it to the icon at the top of the screen To move the item to a different Home screen drag it to the side of the screen the Home screen will switch to the screen in tha...

Page 16: ... any open space on the Home screen You can choose from a set of pre formatted wallpapers images stored in the Gallery selected Wallpapers Live wallpapers that feature animated or interactive backgrounds or Video wallpapers that feature your recorded personal videos ...

Page 17: ...h accents or related symbols Changing Google keyboard settings To use a different keyboard language or change settings tap the Input options key then select either Input languages or Google keyboard settings These settings include Auto correction and keyboard sounds Predictive text or auto correction The Google keyboard can provide predictive text input As you tap the letters of a word a selection...

Page 18: ... Selecting text To select text that you want to cut copy delete or replace 1 Tap the text you want to select If you can select this text a cursor is inserted below the text 2 Tap and hold the text or word you want to select The selected text is highlighted with a tab at each end of the selection 3 Drag either tab to expand or reduce the amount of selected text or tap SELECT ALL 4 To cut or copy th...

Page 19: ... right side of the circle Security Options For additional security you may set a code or number that must be entered to access the tablet such as an unlock pattern a set of dots that must be tapped in the correct order Open the Home screen and tap APPS Settings Security Screen lock If you forget your unlock pattern please refer to Unlock pattern on page 48 Shutting down your tablet If you won t us...

Page 20: ...ings Storage Transferring files between your tablet and a PC Your tablet and any connected storage devices can be accessed from a PC with a USB connection Connecting to a PC as a USB storage device If you wish to transfer information between your device and your computer either the microSD card in your device or the device s internal memory you can connect your device to a PC using the supplied US...

Page 21: ...ill now be available as a drive in your computer s file explorer Connecting a Bluetooth device Only A2DP stereo headsets playback only no microphone are supported Please check for updates to the tablet s software which may add support for additional Bluetooth devices For Bluetooth settings tap APPS Settings then under WIRELESS NETWORKS tap Bluetooth Turn Bluetooth on and tap Search for devices to ...

Page 22: ...ur tablet to detect nearby networks Tap the name of your network and enter a security password if needed Browsing the Internet In order to browse the Internet with your tablet you must be connected to a network with a connection to the internet Using the browser To start browsing tap the Chrome icon on the Home screen or tap APPS and select Chrome To enter a website address tap the address box at ...

Page 23: ... tablet allows you to view emails from multiple accounts in a single inbox Google services Setting up your Google email 1 Make sure your tablet is connected to the internet 2 Tap APPS and then Gmail If you did not enter a Gmail account address and password when you first started your tablet follow the instructions New tab Note Applications may not be available in all countries and regions You must...

Page 24: ... voice actions you can send emails find directions to locations search the internet and even send a note to yourself using your voice In Chrome tap the microphone icon in the address bar for voice searches When the Speak now prompt displays state your command or query then press the red microphone button Your command displays in the search box Tap Go on the keyboard to complete the command or quer...

Page 25: ...wse Google Play by category or tap the search icon to search for a specific application Once you have selected an application tap the Install button to download and install the application You will be told which services contact information wireless access GPS etc the application requires access in order to function correctly If none of these services seem unusual tap Accept download to proceed wi...

Page 26: ...tion icon See Personalizing the Home screen on page 15 Uninstalling downloaded applications Once you ve downloaded and installed an application you may uninstall the application from APPS Settings Apps then select the the app you wish to uninstall and tap Uninstall Deleting an app icon from the Home screen only deletes the shortcut Important Some applications may require payment before you can dow...

Page 27: ...Tap Hangouts from the APPS menu to open Google Hangouts Here you can see a list of your contacts connected to Google Hangouts services Tap on a contact to open a chat session After you have connected you can open a video chat session ...

Page 28: ...on your tablet you can sync with your Google account contacts import contacts from a contact data file vCard or csv or add a new contact If you have activated a Google account that includes contacts your contacts will be synchronized automatically See Synchronization on page 44 Importing contacts Tap the Menu button and select Import Export Tap the option that describes where your contacts are sto...

Page 29: ...will be limited to their Name Phone and Email Storing contacts to your Google or Tablet contact list will allow you to store additional information such as Address Events Groups Notes Nickname Website Relationship etc Editing a contact If you have opened a new contact you can enter information about the contact To modify an existing contact from the main screen select the contact in the list on th...

Page 30: ... your tablet synchronizes with your computer these changes will also be made to your tablet s contact list Note Set each phone number to match the type of network as this can determine some functions i e certain applications only recognize Mobile numbers as they require a function only available on a mobile network Important Back up your contacts before making any changes Tap the Menu button and s...

Page 31: ...ial Tap at the bottom of the screen to make the call If the contact you need is displayed simply tap the contact name to make a call To end the call tap Note Status and notification icon colors may vary Icon Description Not connected to a network You are unable to make a call Connected to a network You make make a call Airplane mode Wireless connectivity disconnected Wi Fi Bluetooth 2G and 3G Plea...

Page 32: ...on for other options to edit the number before making a call Viewing missed calls Missed call notifications are displayed in the following four areas 1 The lock screen the number in the box is the number of missed calls 2 By the phone icon the number in the box is the number of missed calls Tap Phone from either the Home screen or the APPS menu to display the missed call details 3 In the History l...

Page 33: ...ad until appears onscreen The voice call screen The voice call screen displays after you have dialed a phone number and after you have accepted a phone call The screen displays the number contact you are talking to the call duration and voice call options Warning International call rates can vary greatly depending on the country you are calling and your network provider We suggest you check all ca...

Page 34: ...answer or decline an incoming call in full screen mode tap and slide your finger across the screen to answer or reject the call To reject the call with a text message slide your finger up to the icon and select a message Voice call options Icon Description Access the keypad while a call is in progress Speakerphone Mute the call Place the call on hold Add another call Note Incoming calls can not sw...

Page 35: ... to add the number to your contacts Tap OK 3 Tap Create new contact and select how to complete the action See Adding a new contact on page 29 Conference calls If you have one call on hold and another on line you can combine both calls to create a conference call After the first call is established tap and tap Add call to start the conference call Ending a call To end a call tap from the voice call...

Page 36: ... Camera camcorder icons and indicators Settings Mute microphone Effects Last picture video taken Zoom Camcorder button Shutter button The listed capacity is the approximate number of images that can be taken at the current resolution Remaining capacity Front facing camera Note It is recommended that you insert a microSD card into the microSD slot before using the camera You can only save photos an...

Page 37: ...t Fireworks HDR Landscape Night Night portrait Party Portrait Snow Sports Steady photo Sunset or Theatre Resolution 5M pixels 3M pixels or 2M pixels Exposure Over or under exposes the image White balance Auto Day light Cloudy Fluorescent lamp or Incandescent Timer Off 2 seconds 5 seconds or 10 seconds Grid Turns the grid on or off Camcorder settings Resolution HD 720p SD 480p or QCIF Timer lapse i...

Page 38: ...u have taken your photo or video it is automatically saved normally to internal memory You can view it by tapping the thumbnail in the corner of the screen Alternatively tap APPS and tap Gallery then Camera Select the photo or video you want to view videos are Mute microphone Before recording a video tap the icon to turn the microphone on or off the icon is disabled while recording Front facing ca...

Page 39: ...with a small play symbol From the Gallery you can share the file using various services and edit the image using various options Tap to see which sharing options are available for the file or tap the menu icon to display image editing options ...

Page 40: ...Activating or deactivating connections Displays all available wireless networks Turn the Wi Fi function on or off Wireless networks may require a password Adjusting Bluetooth settings Displays all available devices you can use Bluetooth to exchange information with Here you can switch Bluetooth on or off rename the tablet adjust the visibility timeout and show received files Tap SEARCH FOR DEVICES...

Page 41: ...ure this is permitted onboard Switch your tablet off during takeoff and landing as it may interfere with aircraft electronic systems To turn Airplane mode on or off tap Settings then under WIRELESS NETWORKS tap More Airplane mode Alternatively swipe down from the top right side of the screen to toggle airplane mode on or off Default SMS app Select which app you want to use to send and receive SMS ...

Page 42: ...ce Sound Adjust the volume of your tablet using the volume buttons on the side of the tablet Alternatively you can quickly set your tablet sound settings with predefined profiles by tapping APPS Settings Audio profiles Item Description Data connection Enables or disables data access over a mobile network Data roaming Enables or disables data services when roaming on other mobile networks Preferred...

Page 43: ...te only Outdoor Loudest ring and vibrate Item Description Lock screen notifications Enable or disable notifications on lock screen Wallpaper Set the Home screen background image Brightness Adjusts screen brightness Sleep Configure how long the tablet is idle before it goes to sleep mode Daydream Controls what happens when the tablet is docked and or sleeping Font size Sets the font size so either ...

Page 44: ...Apps Locate the app you want to disable if necessary swipe over to the ALL tab to view all applications on your tablet and tap it Tap Disable Personal Synchronization You can configure synchronization options for many applications on your tablet You can also configure what types of data you synchronize for each account Some applications such as People Gmail and Calendar can sync data from multiple...

Page 45: ... additional synchronization settings Open the application and tap the Menu button three dots and then tap Settings Multiple Google accounts If you have multiple Google accounts such as separate accounts for personal and business contacts you can access and synchonize them from the Accounts settings section Tap APPS Settings Add account Changing language and text options Set your location and langu...

Page 46: ...ad and install system updates adding support for new devices or expanding software options To check for updates tap APPS Settings About tablet System updates Check now Resetting your tablet A clean boot restores your tablet to the factory settings To perform a clean boot tap Settings from the APPS menu then tap Backup reset Factory data reset click Reset tablet and then Erase everything to format ...

Page 47: ...is not muted Check that the volume control is not at its lowest setting Memory Why do I have less storage than the specifications say A small amount of memory is reserved for system security Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported See Multimedia on page 50 for more information Why can t I view my video files You may be trying to v...

Page 48: ...blet on page 7 for more information Storage How do I check memory status To check storage status go to Settings Storage What do I do when my device s internal storage is full or almost full You may need to delete installed apps or move media files to the micoSD card Unlock pattern I forgot my unlock pattern After five wrong entries you can reset your unlock pattern Tap Forgotten pattern and enter ...

Page 49: ...t The tablet heats up when charging or operating for a long period It is normal for the device to heat up when charging When charging is complete it will return to its normal temperature It is also normal for the tablet to heat up during long periods of use such as watching a video or playing a game All Acer tablets are factory tested before release Aspect Question Answer ...

Page 50: ...GA TFT LCD capacitive multi touch screen 1280 x 800 resolution Multimedia Mono speaker Built in microphone Supported formats Type Formats Image JPEG Audio recording AAC LC AMR WB Audio playback AAC LC AAC AAC not raw AAC AMR NB AMR WB MP3 OGG Vorbis WAV Video recording H 264 BP MPEG 4 SP H 263 BP Video playback H 264 BP H 264 MP H 264 HP MPEG 4 SP H 263 BP USB connector Micro USB port ...

Page 51: ...l Rear camera 5 0 megapixel Expansion microSD card slot up to 32 GB Battery 12 9 Wh 3400 mAh 3 8 V 1 cell Li polymer battery pack Battery life Up to 6 hours based on video playback test results Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding applications will shorten battery ...

Page 52: ...ations Dimensions Height 193 mm Width 116 mm Thickness 8 9 mm Weight 305 g Environment Temperature Operating 0 C to 35 C Non operating 20 C to 60 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 ...

Page 53: ... OF LICENSE Acer grants to you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required for each device on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3 Make one hard copy of any electron...

Page 54: ...ou hereby agree 1 Not to remove any copyright or other proprietary notices from the Software 2 To reproduce all such notices on any authorized copies you make and 3 To use best efforts to prevent any unauthorized copying of the Software TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIME...

Page 55: ...Y TO YOU TERMINATION Without prejudice to any other rights Acer may immediately terminate this Agreement without notice if you fail to comply with any terms and conditions of this Agreement In such event you must 1 Cease all use of the Software 2 Destroy or return to Acer the original and all copies of the Software and 3 Delete the Software from all devices on which it was resident All disclaimers...

Page 56: ...and Third Party Services is also subject to additional terms and conditions and policies which can be accessed through our global website Privacy policy During registration you will be asked to submit some information to Acer Please refer to Acer s privacy policy at www acer com worldwide support swa htm or your local Acer website ...

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