Acer Holo360 Page 44 User Manual Download | Manualshive

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44 - Appendix

A

PPENDIX

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the
use of your camera, and gives easy answers and solutions to these
questions.

Audio

Question

Suggestions

Why is there no
sound coming from
the device?

If the headset is plugged into the device, the
speaker is automatically shut off. Disconnect
the headset.
Check that the device volume setting is not
muted.
Check that the volume control is not at its
lowest setting.

Multimedia files

Question

Suggestions

Why can’t I view my
picture files?

You may be trying to view an
image that is not supported. Try a different
app.

Why can’t I view my
video files?

You may be trying to view a video that is not
supported. Try a different app.

Why can’t I play my
music files?

You may be trying to play a file that is not
supported. Try a different app.

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Summary of Contents for Holo360

Page 1: ...User s Manual ...

Page 2: ...t laws The information contained in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your computer Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Speaker This device is equipped with a built in speaker Use Bluetooth technology or insert h...

Page 3: ...Before making a call 29 Making a call 29 Dialing a number from Call History 29 Viewing missed calls 30 Making a call to one of your contacts 30 Dialing an international number 30 Direct dial widget 31 The voice call screen 31 Answering or declining a call 31 Conference calls 32 Getting more apps 33 Play Store 33 Advanced settings 35 Wireless networks 35 Network settings 37 Display 38 Adjusting the...

Page 4: ...refully unpack the box and remove the contents If any of the following items is missing or damaged contact your dealer immediately Your new Acer smart camera USB cable AC adapter Card tray ejection tool Leather protector case Wrist lanyard Note In box content varies depending on country and region ...

Page 5: ... 2 Microphone For capturing audio 3 Volume up down buttons Increase or decrease the audio volume Camera app Adjusts EV 4 Card tray Accepts a microSD card and on certain configurations a nano SIM card 5 Strap loop Attach a wrist or neck strap here 6 Camera 187 cameras for taking high resolution images 7 Power LED Indicated the power or charging status ...

Page 6: ...n the camera on or off 12 Camera button Opens the Camera app long press to open the Camera app from suspend Camera app Takes a photo or starts video recording 13 Camera 187 cameras for taking high resolution images 14 Speaker Emits audio from your camera Charging the battery For initial use you need to charge your camera for eight hours After that you can recharge the battery as needed Connect the...

Page 7: ...ding the power button 2 Using the supplied tool remove the card tray by pressing the tip of the tool into the release hole on the tray 3 Insert a microSD card and optional SIM card 4 Replace the tray and press it firmly into place taking care to ensure that the cards remain properly seated in the tray microSD card Nano SIM optional ...

Page 8: ...power button to wake it up For more information see Waking your camera on page 10 Sign in to or create a Google account If you have Internet access your camera allows you to synchronize information with a Google account During the start up process you may create or sign in to an account which will be used to synchronize your contact list email calendar and other information If you do not yet have ...

Page 9: ... take photos See Using the Android OS on page 20 Activating a new SIM card If you are using your SIM card for the first time LTE models only it may require activation Contact your network operator for details on how to do this Using the touchscreen Your camera uses a touchscreen for selecting items and entering information Use your finger to tap the screen Tap Touch the screen once to open items a...

Page 10: ...to wake your camera Unlock your camera by sliding your finger upwards across the screen There are three icons at the bottom of the lock screen from left to right Voice search lock and camera Place your finger on an icon and swipe upwards to unlock the screen or start the associated app If there are notifications displayed on the lock screen you can swipe downwards to view the notifications Swipe a...

Page 11: ...e a 360 image Take a 360 video Take a Panoramic photo Take a Panoramic video Second screen Open the HoloGallery to view images Take a time lapse video Add your location and a weather report to a photo Use settings for improved night time shots Third screen Open the App List Custom app shortcuts Open the App List then tap and hold an app to replace a icon with an app shortcut Note If you add more t...

Page 12: ...elp using the Android features of your Smart camera please see Using the Android OS on page 20 Switching to Camera mode From the Home screen open the Apps List and select HL Settings Tap Startup screen then HoloLauncher Shutting down your camera If you won t use your camera for an extended period of time turn it off to save battery power To turn off your camera even when locked press and hold the ...

Page 13: ... mode on page 11 tap an icon from the Home screen swipe the camera icon up from the Lock screen open HoloCamera from the Apps list or the Favorites tray or swipe right from the Home screen You can view photos or videos and other images on your camera in the HoloGallery app Open the HoloGallery app from the Home screen or tap the thumbnail of the last image in the corner of the HoloCamera screen Se...

Page 14: ...e Camera button to take a picture Tap the thumbnail image to open the gallery In 360 mode drag the photo image to move the central focus of the image Tap Center view to return to the default view Options and Settings Shutter button Switch primary camera Mode selector Last picture thumbnail Picture options Camera Camcorder select Center view ...

Page 15: ... While filming tap the camera icon next to the Shutter button to capture a photo of the scene Tap the Shutter button again to stop filming Additional controls The volume buttons on the side of the camera adjust EV levels brightness Options and Settings Shutter button Switch primary camera Mode selector Last picture thumbnail Picture options Camera Camcorder switch Center view ...

Page 16: ...re options icon to see options Auto Use automatic settings for best results Night Use settings for improved night time shots I m here Add text with your location and a weather report to a photo camera only Slow motion capture video at a higher speed so playback will be in slow motion video only Time lapse capture video at a slower speed so playback will be accelerated video only Tap the icon to ch...

Page 17: ...when the battery is low Location store the location in the image data Storage store images and video on the internal memory or an SD card if installed Capture settings Stabilizer turn stabilization on or off Continuous shot tap and hold the shutter button to take a series of rapid fire images Grid display a grid on the camera screen Video settings Video stabilizer turn stabilization on or off Audi...

Page 18: ...to or video it is automatically saved you can view it in HoloGallery by tapping the thumbnail in the corner of the screen or by opening the HoloGallery app HoloGallery allows you to view 360 images Tap on an image to open it You can swipe to move your point of view and zoom into any point in the image Organizing albums Tap the text at the top of the screen to organize your images into Times or Loc...

Page 19: ...p the icon at the top of the screen to switch cameras 360 image only or convert the image to a panoramic view Create Time lapse With certain image you may select several images and combine them into a single time lapse movie Tap the Options button and select Create Time lapse The select images for the time lapse an order and then save the file to your camera Back up sync You may use the HoloGaller...

Page 20: ...provides controls and information At the bottom of the screen is the Favorites tray which displays useful apps Tap an icon to open the app Tap the arrow above the Favorites tray to view more apps To change which apps are in the favorites tray see Changing Favorites tray icons on page 21 Status and notification bar Apps list Search Favorites tray Note You may tap and hold certain apps to open a lis...

Page 21: ...een Previous app Double tap the Overview button to switch to your previously used app Favorites tray The Favorites tray is visible on any Home screen and holds apps you frequently use Changing Favorites tray icons You can set icons for installed apps in the Favorites tray Find the app you want to add and tap and hold the icon then drag it to any open position in the Favorites tray Dragging the new...

Page 22: ...ag it up to a Home Screen Release your finger to place the app See Moving an app or folder on page 27 Extended Home screens The Home screen can be extended to the right of the main Home screen giving you more room to add icons or widgets To add a screen drag an icon or widget to the right edge of the screen To view the extended screen swipe to the left Camera access To activate the camera see Usin...

Page 23: ...incorrectly To change permissions later open the app information in Settings Apps then tap Permissions to turn permissions on or off Search Search enables you to use a single quick search to locate a variety of information on the internet and on your camera To use Search simply tap in the search bar and type your query Searching on the internet As you type a list displays search suggestions Based ...

Page 24: ...rch results are shown below the internet search suggestions These suggestions are taken from sources such as the names of apps installed on your camera settings media files from Google Play apps contacts bookmarks and browsing history Voice search and OK Google With voice actions you can send text messages place calls send emails find directions search the internet and even send a note to yourself...

Page 25: ...play Quick Settings shortcuts and notification details such as current downloads and media controls when music is playing Tap a shortcut to see more information or toggle the feature if more information is not available Tap and hold a shortcut to open appropriate Settings Swipe down again to display the full list of Quick Settings tiles To see the Quick Settings tiles with one swipe swipe down wit...

Page 26: ...some or all notifications or alarms Auto rotate Tap to toggle automatic screen rotation on and off Bluetooth Tap to toggle Bluetooth on and open Bluetooth settings Airplane mode Tap to toggle Airplane mode on and off When on wireless connectivity is turned off unless you choose to turn a network on again Edit Tap to see more Quick Settings tiles Tap and hold a tile and drag to add remove or move i...

Page 27: ...idgets creating folders and by changing the wallpaper Moving an app or folder Tap and hold an app or folder you want to move For certain apps to view information about the app drag it to App info at the top of the screen Otherwise drag the icon and release your finger to place the app To place the app on an different Home screen do the following 1 Slide your finger to the right or left side of the...

Page 28: ... folder icon to display the apps inside and then tap and hold the app icon that you want to remove Drag and drop the icon to a new position If you remove all but one shortcut the folder will be removed Adding widgets to a Home screen Tap and hold any open space on a Home screen then tap Widgets To move a widget to the Home screen tap and hold an item until it is selected The Home screen will open ...

Page 29: ... to dial 3 Tap to make the call 4 To end the call tap If the contact you need is displayed simply tap the contact name to make a call Dialing a number from Call History Your call history can be viewed by tapping the Call History icon It displays recent received dialed and missed calls Tap the phone icon to redial To view call details and other options tap the number or contact s name Note Cellular...

Page 30: ...contacts 2 Tap on a contact to call them Calling a contact from the Contacts app 1 Tap the People icon the Apps list to view your contacts 2 Tap on a contact to open their profile 3 Tap on the contact s phone number to call them Dialing an international number When dialing international numbers there is no need to enter the international direct dialing prefix 00 etc before the country code Tap and...

Page 31: ...ccept or decline the call tap and hold the phone icon in the middle of the screen then slide your finger across the screen towards one of the three icons that appear Ending a call To end a call tap from the voice call screen Voice call options Icon Description Place the call on hold Mute a call Speakerphone Access the keypad while a call is in progress One option Add a second call Saving a dialed ...

Page 32: ...s Conference calls If you have one call on hold and another on line you can combine both calls to create a conference call After the first call is established tap to add a second call Tap to start the conference call ...

Page 33: ...e you have selected an app tap Install to download and install the app You will be told which services the app requires access in order to function correctly e g contact information wireless access GPS If none of these services seem unusual tap Accept download to proceed with the installation You may keep track of the download progress from both the app s page and the notification area Important F...

Page 34: ...ovide both an App and widget or only provide a widget with no app icon See Personalizing the Home screen on page 27 Uninstalling downloaded apps Once you ve downloaded and installed an app you may uninstall the app by opening the Apps list and tapping Settings Apps Scroll through the list of apps and select the app you wish to uninstall Tap UNINSTALL ...

Page 35: ...can use Bluetooth to exchange information between your camera and other mobile devices Item Description Wi Fi Turn the Wi Fi function on or off Bluetooth Turn the Bluetooth function on or off Data usage View an estimate of the mobile data used for your SIM More Access additional connection settings Airplane mode Disable all wireless connections so you can safely use this device onboard an aircraft...

Page 36: ... you wish to share your mobile internet connection with a computer you can connect your camera to a PC using the supplied USB cable 1 Plug the USB sync cable into the USB connector on your camera 2 Plug the USB client connector into an available USB port on your computer 3 Open Settings More Tethering portable hotspot USB tethering to turn USB internet sharing on or off Wi Fi hotspot You can turn ...

Page 37: ...o connect to the available network with the strongest signal This may lead to your camera jumping between networks when you move around Data Usage background data The Data Usage section shows how much data has been transmitted to your tablet either in total or for each app This information is useful if you are using a metered service If an app is using too much data or you need to control how your...

Page 38: ...ettings Adjusting the volume Adjust the volume of your camera using the volume button on the side of the camera Alternatively you can set the Ringtone Notifications and Alarms volume by opening Settings Sound and then adjusting the sliders under Sound Setting the date and time To set the date and time open Settings Date time If you travel frequently or live in an area that uses daylight saving tim...

Page 39: ...nd language input preferences by opening Settings Language input Connecting to a PC If you wish to transfer information between your device and your computer either the microSD card in your device or the device s internal memory you can connect your device to a PC using the supplied USB cable 1 Plug the USB sync cable into the USB connector on your camera 2 Plug the USB client connector into an av...

Page 40: ...in for manual synchronization To manually synchronize an item make sure toggle switch next to the item is turned on tap the Menu icon and then tap Sync now Apps applications Uninstalling an app You can remove programs you have downloaded and installed to free up extra storage memory From the Apps list tap and hold the app you wish to uninstall and then drag it to Uninstall at the top of the screen...

Page 41: ...gs from the Apps list Tap Backup reset Factory data reset Reset camera and then Erase everything to format your camera Important You should only perform a clean boot when all other options have failed to restore your camera to an operational state This will erase all your personal information any contacts stored on your camera and any programs you installed ...

Page 42: ...ust the volume using the volume up down button on the camera End the call by pressing the button again Using a Bluetooth headset Your camera s Bluetooth functions make it fully compatible with all Bluetooth headsets This allows you to use the unit hands free when making calls without the inconvenience of wires See Bluetooth connections on page 36 Putting your camera in Airplane mode You can enable...

Page 43: ...Accessories and tips 43 Restarting your camera You can restart reboot your camera if you find apps are not responding 1 Press and hold the power button until you get the camera options menu 2 Tap Reboot ...

Page 44: ...s automatically shut off Disconnect the headset Check that the device volume setting is not muted Check that the volume control is not at its lowest setting Multimedia files Question Suggestions Why can t I view my picture files You may be trying to view an image that is not supported Try a different app Why can t I view my video files You may be trying to view a video that is not supported Try a ...

Page 45: ... battery power may be depleted Recharge the device See Charging the battery on page 6 for more information RAM ROM Question Suggestions How do I check memory status To check storage status go to Settings Storage 1 First check that you have a Wi Fi or data connection some Wi Fi hotspots require you to log in before accessing the internet and then try again 2 If you still cannot connect try adjustin...

Page 46: ...ive Google account on the camera Alternatively you restore your camera to factory settings See Restoring to factory settings on page 40 Temperature Question Suggestions The camera heats up when charging or making long duration calls It is normal for the camera to heat up when charging When charging is complete it will return to its normal temperature It is also normal for the camera to heat up dur...

Page 47: ...t parts that could result in a fire or electric shock Never spill liquid of any kind onto or into the product To avoid damage of internal components and to prevent battery leakage do not place the product on a vibrating surface Never use this product when engaging in sporting activities exercising or in any vibrating environment which may cause a short circuit or damage and even a risk of explosio...

Page 48: ...ny radio transmitting equipment including wireless cameras may interfere with the functionality of inadequately protected medical devices Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions Switch off your device in health care facilities when any regulations posted in these areas instruct y...

Page 49: ...ss equipment in your vehicle is mounted and operating properly Do not store or carry flammable liquids gases or explosive materials in the same compartment as the device its parts or enhancements For vehicles equipped with an air bag remember that air bags inflate with great force Do not place objects including installed or portable wireless equipment in the area over the air bag or in the air bag...

Page 50: ...e or your service provider for more information When making an emergency call give all the necessary information as accurately as possible Your wireless device may be the only means of communication at the scene of an accident Do not end the call until given permission to do so Taking care of your camera 1 DO take care not to scratch the screen of your camera Keep the screen clean When working wit...

Page 51: ...ard of a car on a hot day or when temperatures are below freezing point Also keep it away from heaters and other sources of heat 5 DO NOT use or store your camera in any location that is dusty damp or wet 6 DO use a soft damp cloth to clean your camera If the surface of the screen becomes soiled clean it with a soft cloth moistened with diluted window cleaning solution 7 DO NOT press down on the s...

Page 52: ...tery must only be removed or replaced by an authorized Acer service center Should the device become unresponsive hold down the power button for 10 seconds to switch off the device Certification To view safety and regulatory information open Settings on the device tap About device then Certification Logo Performance Qualcomm Snapdragon 625 Octa core processor MSM8953 2 0 GHz System memory 2 GB of R...

Page 53: ... B7 900 B8 800 B20 700 B28 PA models 1900 B2 AWS B4 850 B5 2600 B7 700 B12 B17 HSPA WCDMA EU AAP TW models 2100 B1 1900 B2 850 B5 900 B8 PA models 2100 B1 1900 B2 AWS B4 850 B5 LTE FDD TDD R9 Cat4 150 50 Mbps HSDPA up to 42 Mbps HSUPA up to 11 Mbps Expansion microSD memory card slot up to 128 GB SDHC 2 0 compatible exFAT Height 110 mm Width 57 6 mm Thickness 13 6 mm Weight 139 g with battery Note ...

Page 54: ...100 to 240 V 50 or 60 Hz DC output 5 V 1 A Micro USB connector 2000 mAh nominal rated Li polymer battery Not user replaceable Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding apps will shorten battery life between charges ...

Page 55: ...you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated device A separate license is required for each device on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3 Make one hardcopy of any electronic documents included in the...

Page 56: ...e TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ACER ITS SUPPLIERS AND ITS LICENSORS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STA...

Page 57: ...f liability set forth in this Agreement shall survive termination of this Agreement GENERAL This Agreement represents the complete agreement between you and Acer relating to this license for the Software and supersedes all prior agreements communications proposals and representations between the parties and prevails over any conflicting or additional terms of any quote order acknowledgement or sim...

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