Acer H7850 User Manual Download | Manualshive

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Control Panel

26

Network Setting

27

Alert Setting

27

Logout

28

Appendices

29

Troubleshooting

29

LED & Alarm Definition Listing

33

Replacing the Lamp

34

Ceiling Mount Installation

35

Specifications

38

Compatibility modes

40

Regulations and safety notices

47

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Summary of Contents for H7850

Page 1: ...Acer Projector H7850 E270 HE 4K20 M550 D4K1701 V7850 V270 HT 4K20 V550 D4K1702 User s Guide ...

Page 2: ...lude the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronically mechanically by photocopy recording or otherwise without the prior written permission of Acer Incorporated Model number _________________________________ Serial number __________________________________ Dat...

Page 3: ...e and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and openings are provided for ventilation to ensure reliable opera...

Page 4: ... The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting the AC adapter plug Do not insert the plug into a non gro...

Page 5: ...iant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the lamp is on The bright may hurt your eyes Turn on the projector first and then signal sources Do not place the product in following e...

Page 6: ...ring operation Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement Do not operate lamps beyond the rated lamp life It could cause it to break on rare occasions Never replace the lamp assembly or any electronic components unless the projector is unplugged The product will detect the life of the lamp itself Please be sure to change the lamp wh...

Page 7: ...ction of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http www acer group com public Sustainability sustainability01 htm Mercury advisory For projectors or electronic products containing an LCD CRT monitor or display Lamp s inside this product contain mercury and must be recycled or disposed of according to...

Page 8: ...ht light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain or moisture Please do not open or disassemble the product as this may cause electric shock When changing the lamp please allow unit to cool down and follow all changing instructions This product will detect the life of the lamp itself Please be sure to change the lamp when it shows warning m...

Page 9: ... Projector 9 Turning the Projector On Off 10 Turning on the Projector 10 Turning the projector off 11 Adjusting the Projected Image 12 Adjusting the Height of Projected Image 12 How to optimize image size and distance 13 How to get a preferred image size by adjusting distance and zoom 14 How to get a preferred image position by adjusting lens shift 15 User Controls 17 Onscreen Display OSD Menus 17...

Page 10: ...rk Setting 27 Alert Setting 27 Logout 28 Appendices 29 Troubleshooting 29 LED Alarm Definition Listing 33 Replacing the Lamp 34 Ceiling Mount Installation 35 Specifications 38 Compatibility modes 40 Regulations and safety notices 47 ...

Page 11: ...and economy ECO mode extend lamp life Acer EcoProjeciton Technology delivers Intelligent power management approach and physical efficiency improvement Equipped with HDMI MHL connection supporting HDCP Smart detection delivers quick intelligent source detection Multi language onscreen display OSD menus Manual focus projection lens zooms up to 1 6x 1 25x digital zoom Microsoft Windows 2000 XP Vista ...

Page 12: ... any thing is missing Note When projecting a 4K2K 60Hz signal use an HDMI Premium certified 4K2K 60Hz cable supporting 18Gbps bandwidth Trust the cable with the label Projector Power cord HDMI cable User s guide option Quick start guide Carrying case option Remote control AAA battery x2 option WirelessCAST option WirelessHD Kit option DC 5V IN MH L HD MI ...

Page 13: ...Front upper side Description Description 1 Lamp cover 7 Zoom ring 2 Control panel 8 Focus ring 3 Power button 9 Lens cap 4 Remote control receiver 10 Air outlet 5 Lens shift control ring 11 Tilt adjusting wheels 6 Air inlet 2 1 4 7 11 10 3 6 5 8 4 9 ...

Page 14: ...ector 2 Kensington lock port 9 Audio in connector 3 LAN RJ45 Port for 10 100M Ethernet 10 Audio out connector 4 RS232 connector 11 5V DC output connector 5 HDMI 1 connector 12 12V DC output connector 6 HDMI 2 MHL connector 13 Service connector for firmware upgrade 7 PC analog signal HDTV component video input connector 3 4 5 6 7 8 9 11 13 12 10 1 2 ...

Page 15: ...P Temp Indicator LED 5 POWER See the contents in Turning the Projector On Off section 6 Four directional select keys Use to select items or make adjustments to your selection 7 BACK BACK Returns to the previous operation 8 SOURCE SOURCE Changes the active source 9 ENTER ENTER Confirm your selection of items 10 MENU MENU Press MENU to launch the Onscreen display OSD menu or exit the OSD menu 10 9 3...

Page 16: ... and each level suits different type of content including dark and bright scene Note If the HDR option is adjusted under the SDR Standard Dynamic Range signal the screen is an abnormal color 4 AcuMotion Activate AcuMotion to provide a smoother image when viewing video content 5 Select Enter Confirm your selection of items 6 Four directional select keys Use up down left right buttons to select item...

Page 17: ...rsion and QR Code on the screen 14 Brightness Adjust the brightness of the image 15 GAMMA Effects the representation of dark scenery With greater gamma value dark scenery looks brighter 16 Contrast Adjusting the contrast changes the amount of black and white in the image 17 Aspect Ratio To choose the desired aspect ratio 18 MENU Press MENU to launch the Onscreen display OSD menu or exit the OSD me...

Page 18: ...r one second to activate the MHL Control Mode To exit press the MODE button again 2 Select Enter Press to select enter the file 3 Four directional select keys Use up down left right buttons to select items or make adjustments to your selection 4 Back Exit Press BACK to go back one menu step To exit the file 5 MENU Press to launch the root memu 3 2 1 4 5 ...

Page 19: ...ing only when MHL source is not detected Note 6 DC 12V out connector support 12V 100mA power for screen control only Description Description 1 Power cord 7 VGA cable 2 LAN cable 8 Audio cable Jack Jack 3 HDMI cable 9 USB cable for charging device 4 MHL cable MicroUSB to HDMI 10 12V DC cable 5 3 RCA component cable 11 Audio cable Jack RCA 6 VGA to component HDTV adapter 12 RS232 cable HDTV adapter ...

Page 20: ... video player etc The projector will detect your source automatically If the screen displays Lock and Source icons it means the projector is locked onto a specific source type and there is no such type of input signal detected If the screen displays No Signal please make sure the signal cables are securely connected or press source direct key If you connect to multiple sources at the same time use...

Page 21: ...n message indicates that the projector has overheated The lamp with automatically turn off the projector will automatically shut down and the LED temp indicator will turn solid red Contact your local dealer or service center Fan failed Lamp will automatically turn off soon This onscreen message indicates that the fan has failed The lamp will automatically turn off the projector will automatically ...

Page 22: ...cted Image Adjusting the Height of Projected Image The projector is equipped with elevator feet for adjusting the height of image To raise lower the image Use Tilt adjusting wheel to fine tune the display angle Tilt adjusting wheel ...

Page 23: ...of image cm C Diagonal inch B W cm x H cm From base to top of image cm C 1 0 20 00 45 x 25 25 33 72 x 40 40 1 3 26 59 x 33 33 42 94 x 53 53 2 0 41 90 x 51 51 65 144 x 81 81 2 5 51 113 x 63 63 81 181 x 101 101 3 0 61 135 x 76 76 97 216 x 121 121 3 5 71 158 x 89 89 114 252 x 142 142 4 0 81 180 x 101 101 130 288 x 162 162 5 0 102 225 x 127 127 162 360 x 202 202 6 0 122 270 x 152 152 195 432 x 243 243...

Page 24: ...m Diagonal inch A W cm x H cm Max zoom B Min zoom C From base to top of image D 20 44 x 25 1 0 25 26 45 59 x 33 0 8 1 3 33 60 133 x 75 1 8 2 9 75 70 155 x 87 2 2 3 4 87 80 177 x 100 2 5 3 9 100 90 199 x 112 2 8 4 4 112 100 221 x 125 3 1 4 9 125 120 266 x 149 3 7 5 9 149 150 332 x 187 4 6 7 4 187 200 443 x 249 6 2 9 8 249 250 553 x 311 7 7 12 3 311 300 664 x 374 9 2 14 7 374 303 2 671 x 378 9 3 378...

Page 25: ...lens shift for adjusting the position of projected image up and down without requiring you to physically move the projector Note The figures shown in this section are for reference only not approximate value The figures between units can be different due to assembly tolerance 1 2 Vertical Lens Shift ring ...

Page 26: ...ish The vertical height can be adjusted between 0 and 15 of the image height The typical vertical image offset is fixed at 15 of the image height above the center of the projector lens H V V Offset max V x 15 ...

Page 27: ...feature setting Use the keys to select the desired item and adjust the settings by using the keys Select the next item to be adjusted in the submenu and adjust as described above Press BACK on the remote control or control panel the screen will return to the main menu To exit OSD press BACK on the remote control or control panel The OSD menu will close and the projector will automatically save the...

Page 28: ...ding white light yellow light blue pink dark green It will compensate the color deviation due to the wall color to show the correct image tone Brightness Adjust the brightness of the image Press to darken the image Press to lighten the image Contrast Contrast controls the difference between the lightest and darkest parts of the picture Adjusting the contrast changes the amount of black and white i...

Page 29: ... detail HDR Compatible with the latest HDR format which delivers crisp clear images with sharp changes in brightness and provides realistic images with enhanced details extended depth of field and rich color gamut HDR has 4 levels and each level suits different type of content including dark and bright scene Note If the HDR option is adjusted under the SDR Standard Dynamic Range signal the screen ...

Page 30: ...t adjusted to display the image using a 16 9 ratio L Box Keep original signal aspect ratio and zoom in by 1 333 times Anamorphic 2 35 1 Stretches the image vertically to fit anamorphic lens Keeps the image with original width ratio and resizes the its height to 1 321875 ties of the orginal image Sharpness Adjusts the sharpness of the image Press to decrease the sharpness Press to increase the shar...

Page 31: ...r Range Adjust the color range of the HDMI image data to correct color display error Auto Automatically adjust by information from player Limited Range Prosess the input image as limited color range data Full Range Prosess the input image as full color range data HDMI Scan Info Adjust the overscan ratio of the HDMI image on screen Auto Automatically adjust by information from player Underscan Alwa...

Page 32: ...d or injury VGA OUT Standby Default is Off Choose On to enable VGA OUT connection Test Pattern Default is Off to disable this function Choose On to enable test pattern for installation LAN LAN Standby Default is Off Choose On to enable LAN control under standby mode LAN IP Identify IP address LAN Mask Identify Mask address LAN Reset Reset LAN function Information Display the projector information ...

Page 33: ...r the allocated time default is 15 minutes Menu Display Time Seconds Choose the OSD menu display time Default is 15 seconds Select Manual to turn off main menu one direct key menu manually by user AC Power On Choose On to power on projector while AC power plug in Lamp Lamp Hour Elapse Displays the lamp s elapsed operating time in hours Lamp Reminding Activate this function to display a reminder to...

Page 34: ...24 English Audio Note Functions vary depending on model definition Volume Press to decrease the volume Press to increase the volume Mute Choose On to mute the volume Choose Off to restore the volume ...

Page 35: ...page management A password is needed to login in before using Select a user Administrator is with high authority that can process more operations such as network setting and alert setting Default password of administrator is admin And User is with normal authority with default password by user Click Login button to enter into homepage with correct password ...

Page 36: ... and you can find three main functions listed Control Panel Network Setting and Alert Setting Note Alert Setting and Network Setting are only for Administrator account Control Panel Enduser can control and adjust projector setting value via this page ...

Page 37: ...r can set IP address and password as wish After change network configurations or password projector will reboot automatically after press Apply Alert Setting Enduser can send mail with error message right away if projector has problem ...

Page 38: ...28 English Logout After tap Logout you will return to login page within 5 seconds Note Functions vary depending on model definition ...

Page 39: ...osoft Windows 2000 XP Vista Windows 7 Windows 8 1 Windows 10 Macintosh OS compliant ChromeOS Compliant For an incorrectly displayed image Open My Computer open the Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal to WUXGA RB 1920 x 1200 Click the Advanced Properties button If the problem still appears ch...

Page 40: ...section for more information Change the display color depth settings on your computer 6 Image has vertical flickering bar Use Frequency to make an adjustment Refer to the Image section for more information Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Make sure the lens cap is removed Adjusts the focus ring on the proj...

Page 41: ...een Press MENU on the remote control Go to Image Aspect Ratio and try different settings or press RATIO on the remote control to adjust directly 10 Image has slanted sides If possible reposition the projector so that it is centered on the screen 11 Image is reversed Select Image Projection on the OSD and adjust the projection direction ...

Page 42: ...reach its maximum lifetime Prepare to replace it soon Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnecting power 2 Lamp burns out or makes a popping sound When the lamp reaches the end of its useful life it will burn out and may make a loud popping sound If this happens the...

Page 43: ... to OFF 100ms Flash ON to OFF 100ms Flash ON to OFF 100ms Standby ON Power button ON ON Lamp retry Quick Flashing Power off Cooling state Quick Flashing Power button OFF cooling completed standby mode ON Error thermal failure ON ON Error fan lock Quick Flashing ON Error lamp breakdown ON ON Error color wheel fail Quick Flashing ON ...

Page 44: ...n off the projector by pressing the Power button Allow the projector at least 30 minutes to cool down Disconnect the power cord 1 Use a screwdriver to remove the screw from the cover Illustration 1 Push to the direction of the arrow and push up the cover Illustration 2 Remove the protector Illustration 3 2 Remove the screw that secure the lamp module Illustration 4 Pull out the lamp plug Illustrat...

Page 45: ...ng a ceiling mount please refer to the steps below 1 Drill four holes into a solid structural ceiling member and secure the ceiling mount base to the ceiling 2 Choose the length combination based on actual environment CM 01S doesn t include Type 2 and Type 3 Type 1 Type 2 Type 3 ...

Page 46: ... larger size use the sliding extensions for more supports Note It is recommended that you keep a reasonable space between the bracket and the projector to allow for proper heat distribution 4 Connect the main body connector to the projector bracket illustration 1 and then screw up four screws illustration 2 Type 1 Type 2 Type 3 Illustration 1 Illustration 2 ...

Page 47: ...37 English 5 Adjust the angle and positioning as necessary Screw Type B Washer Type Diameter mm Length mm Large Small 4 25 V V 360 SCREW SPEC M4 x 25 mm 186 10 mm 99 47 mm 96 54 mm 55 00mm 70 00mm ...

Page 48: ...Optical zoom ratio 1 6X Throw ratio 1 39 2 22 1 65 2m Projection lens F 2 50 3 26 f 20 91mm 32 62mm Manual Zoom Focus Projection screen size diagonal 20 52cm 300 762cm Projection distance 1 0m 9 2m 3 3 30 3 Horizontal scan rate 15 135 kHz Vertical refresh scan rate 24 85 Hz Lamp type 240 W user replaceable lamp Audio Internal speaker with 5W x 2 output Weight 5 5 Kg 12 1 lbs Dimensions W x D x H 3...

Page 49: ... notice I O connectors H7850 E270 HE 4K20 M550 D4K1701 V7850 V270 HT 4K20 V550 D4K1702 Power socket V VGA IN V HDMI1 V HDMI2 MHL V RJ45 LAN input V VGA output V RS232 V 3 5 mm audio jack input V 3 5 mm audio jack output V 5V DC output V 12V DC output V Service connector V ...

Page 50: ...0 48 4 1024x768 70 56 5 1024x768 75 60 0 1024x768 85 68 7 SXGA 1152x864 70 63 8 1152x864 75 67 5 1152x864 85 77 1 1280x1024 60 64 0 1280x1024 72 77 0 1280x1024 75 80 0 1280x1024 85 91 1 QuadVGA 1280x960 60 60 0 1280x960 75 75 2 SXGA 1400x1050 60 65 3 UXGA 1600x1200 60 75 0 PowerBook G4 640x480 60 31 4 PowerBook G4 640x480 66 6 67 34 9 PowerBook G4 800x600 60 37 9 PowerBook G4 1024x768 60 48 4 Powe...

Page 51: ...requency Hz H Frequency KHz 480i 720x480 1440x480 59 94 29 97 15 7 576i 720x576 1440x576 50 25 15 6 480p 720x480 59 94 31 5 576p 720x576 50 31 3 720p 1280x720 60 45 0 720p 1280x720 50 37 5 1080i 1920x1080 60 30 33 8 1080i 1920x1080 50 25 28 1 1080p 1920x1080 23 97 24 27 0 1080p 1920x1080 60 67 5 1080p 1920x1080 50 56 3 Graphic source monitor range limits Horizontal scan rate 15k 92kHz Vertical sca...

Page 52: ...00x1050 60 65 3 UXGA 1600x1200 60 75 0 PowerBook G4 640x480 60 31 4 PowerBook G4 640x480 66 6 67 34 9 PowerBook G4 800x600 60 37 9 PowerBook G4 1024x768 60 48 4 PowerBook G4 1152x870 75 68 7 PowerBook G4 1280x960 75 75 0 i Mac DV G3 1024x768 75 60 0 Modes Resolution V Frequency Hz H Frequency KHz WXGA 1280x768 60 47 8 1280x768 75 60 3 1280x768 85 68 6 1280x720 60 44 8 1280x800 60 49 6 1440x900 60 ...

Page 53: ...6p 720x576 16 9 50 31 3 576p 1440x576 16 9 50 31 3 720p 1280x720 60 45 0 720p 1280x720 50 37 5 1080i 1920x1080 60 30 33 8 1080i 1920x1080 50 25 28 1 1080p 1920x1080 23 97 24 27 0 1080p 1920x1080 60 67 5 1080p 1920x1080 50 56 3 1080p 1920x1080 25 28 1 1080p 1920x1080 30 33 8 UHD 3840x2160 24 0 54 0 UHD 3840x2160 25 0 56 3 UHD 3840x2160 30 0 67 5 4K2K 4096x2160 24 0 54 0 4K2K 4096x2160 25 0 56 3 4K2...

Page 54: ...24 85 91 1 QuadVGA 1280x960 60 60 0 1280x960 75 75 2 SXGA 1400x1050 60 65 3 UXGA 1600x1200 60 75 0 PowerBook G4 640x480 60 31 4 PowerBook G4 640x480 66 6 67 34 9 PowerBook G4 800x600 60 37 9 PowerBook G4 1024x768 60 48 4 PowerBook G4 1152x870 75 68 7 PowerBook G4 1280x960 75 75 0 i Mac DV G3 1024x768 75 60 0 Modes Resolution V Frequency Hz H Frequency KHz WXGA 1280x768 60 47 8 1280x768 75 60 3 128...

Page 55: ...720x480 16 9 59 9 31 5 480p 1440x480 16 9 59 9 31 5 576p 720x576 4 3 50 31 3 576p 720x576 16 9 50 31 3 576p 1440x576 16 9 50 31 3 720p 1280x720 60 45 0 720p 1280x720 50 37 5 1080i 1920x1080 60 30 33 8 1080i 1920x1080 50 25 28 1 1080p 1920x1080 23 97 24 27 0 1080p 1920x1080 60 67 5 1080p 1920x1080 50 56 3 1080p 1920x1080 25 28 1 1080p 1920x1080 30 33 8 UHD 3840x2160 24 0 54 0 UHD 3840x2160 25 0 56 ...

Page 56: ... 480i_4x 2880x480i 59 94 60 15 7 576i 720x576 1440x576 50 25 15 6 576i_4x 2880x576i 50 25 15 6 480p 720x480 59 94 60 31 5 480p_2x 1440x480 59 94 60 31 5 576p 720x576 50 31 3 576p_2x 1440x576 50 31 3 720p 1280x720 59 94 60 45 0 720p 1280x720 50 37 5 1080i 1920x1080 60 30 33 8 1080i 1920x1080 50 25 28 1 1080p 1920x1080 23 97 24 27 0 1080p 1920x1080 25 28 1 1080p 1920x1080 29 97 30 33 8 Graphic sourc...

Page 57: ...evice into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certi...

Page 58: ...his product may or may not contain wireless radio devices such as wireless LAN and or Bluetooth modules Canada Low power license exempt radio communication devices RSS 247 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the d...

Page 59: ...00 3 2 2014 Class A EN 61000 3 3 2013 R TTE Directive 1999 5 EC until Jun 12 2017 RED Directive 2014 53 EU From Jun 13 2017 EN 300 328 V1 8 1 EN 301 893 V1 7 1 EN 300 440 1 V1 6 1 EN 300 440 2 V1 4 1 EN 302 291 1 V1 1 1 EN 302 291 2 V1 1 1 EN 301 511 V9 0 2 EN 301 908 1 V6 2 1 EN 301 908 2 V6 2 1 EN 301 908 13 V6 2 1 EN 301 489 1 V1 9 2 EN 301 489 3 V1 6 1 EN 301 489 7 V1 3 1 EN 301 489 17 V2 2 1 ...

Page 60: ...ng local Manufacturer Importer is responsible for this declaration Product DLP Projector Model Number D4K1701 D4K1702 Machine Type H7850 E270 HE 4K20 M550 D4K1701 V7850 V270 HT 4K20 V550 D4K1702 Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West San Carlos St Suite 1500 San Jose CA 95110 U S A Contact Person Acer Representative Phone No 254 298 4000 Fax No 254...

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