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Acer Ferrari 1000 Series, Service Manual

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Acer Ferrari 1000 Series Service Manual Download Page 9

TOC

IX

Advanced  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Security   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Boot  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Exit  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

BIOS Password Removal SOP   . . . . . . . . . . . . 63

HDD Password Removal SOP   . . . . . . . . . . . . 65

Chapter Three Machine Disassembly and Replacement 67

General Information  . . . . . . . . . . . . . . . . . . . 67

Before You Begin  . . . . . . . . . . . . . . . . . . . . . 67

Disassembly Procedure Flowchart   . . . . . . . . 68

Disassembly Procedure  . . . . . . . . . . . . . . . . . 69

Removing the Battery Pack  . . . . . . . . . . . . . 69
Removing the HDD Module . . . . . . . . . . . . . 69
Removing the RAM Module/Mini PCI Card . 70
Removing the Keyboard   . . . . . . . . . . . . . . . 71
Removing the LCD Module from the Main Unit 

 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Disassembling the Main Unit  . . . . . . . . . . . . 73
Disassembling the LCD Module  . . . . . . . . . . 77

Chapter Four Troubleshooting 80

System Check Procedures  . . . . . . . . . . . . . . . 81

External Diskette Drive Check  . . . . . . . . . . . 81
External CD-ROM Drive Check  . . . . . . . . . . . 81
Keyboard or Auxiliary Input Device Check  . 81
Memory Check   . . . . . . . . . . . . . . . . . . . . . . . 82
Power System Check . . . . . . . . . . . . . . . . . . . 82
Check the Power Adaptor  . . . . . . . . . . . . . . 82
Check the Battery Pack . . . . . . . . . . . . . . . . . 83
Touchpad Check  . . . . . . . . . . . . . . . . . . . . . . 83

Power-On Self-Test (POST) Error Message . . 85

Index of Error Messages  . . . . . . . . . . . . . . . . 85

Phoenix BIOS Beep Codes  . . . . . . . . . . . . . . . 88

Index of Symptom-to-FRU Error Message  . . 94

Intermittent Problems . . . . . . . . . . . . . . . . . . 98

Undetermined Problems . . . . . . . . . . . . . . . . 99

 

Summary of Contents for Ferrari 1000 Series

Page 1: ...Acer Ferrari 1000 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web For more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates of notebook Ferrari 1000 service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ...y Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Incorporat...

Page 5: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...ill NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reason if a part number change is made it will not be noted in the printed ...

Page 7: ...Software 4 Dimensions and Weight 4 Environment 4 Block Diagram 5 Outlook Tour 6 Front View 6 Closed Front View 7 Left View 8 Right View 8 Rear View 9 Base View 9 Mouse 10 Upper View 10 Bottom View 10 External Optical Disk Drive 11 Front View 11 Connecting the Optical Drive 11 Indicators 12 Easy launch Buttons 13 Touchpad 14 Touchpad Basics 14 Using the Keyboard 15 Lock keys and Embedded Numeric Ke...

Page 8: ...Photos or Videos 28 Using the Acer OrbiCam as Webcam 29 Acer Empowering Technology 32 Empowering Technology Password 32 Acer ePower Management 33 Acer ePresentation Management 35 Acer eDataSecurity Management for selected models 36 Acer eLock Management 38 Acer eRecovery Management 39 Acer eSettings Management 40 Acer ePerformance Management 41 Using the System Utilities 42 Acer GridVista dual dis...

Page 9: ...ard 71 Removing the LCD Module from the Main Unit 72 Disassembling the Main Unit 73 Disassembling the LCD Module 77 Chapter Four Troubleshooting 80 System Check Procedures 81 External Diskette Drive Check 81 External CD ROM Drive Check 81 Keyboard or Auxiliary Input Device Check 81 Memory Check 82 Power System Check 82 Check the Power Adaptor 82 Check the Battery Pack 83 Touchpad Check 83 Power On...

Page 10: ...X TOC Chapter Five Jumper and Connector Location 100 Main Board 100 Bottom Side 100 Upper Side 102 Chapter Six FRU Field Replaceable Unit 103 Parts and Exploded Diagram 104 ...

Page 11: ...istaTM 12 1 WXGA 200 nit high brightness TFT LCD 1200 x 800 pixel resolution 16 10 viewing ratio supporting simultaneous multi window viewing on dual displays via Acer GridVistaTM ATI Radeon Xpress 1150 integrated 3D graphics with up to 512MB HyperMemoryTM up to 256MB of dedicated GDDR2 VRAM or up to 256MB of shared system memory supporting ATI PowerPlayTM 5 0 Microsoft DirectX 9 0 PCI Express MPE...

Page 12: ...2 4X DVD R double layer Write 24X CD R 8X DVD R 8X DVD R 4X DVD RW 4X DVD RW 4X CD RW 2 4X DVD R double layer 2X DVD RAM 5 in 1 card reader supporting Secure Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PROTM MS PRO xD Picture CardTM xD Communication Acer Video Conference featuring Voice and Video over Internet Protocol VVoIP support via Acer OrbiCamTM and optional Acer Ferrari Bluet...

Page 13: ...rnal display VGA port Headphones speaker line out jack with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Power Subsystem ACPI 2 0 CPU power management standards Stand by and Hibernation power saving modes support 57W 4800mAh 6 cell Li ion battery pack and 22W 2000mAh 3 cell Li Ion battery pack Acer QuicChargeTM technology 80 charge i...

Page 14: ...onnection Manager Acer OrbiCam Dimensions and Weight 302 3 W x 221 28 D x 20 8 34 5 H mm 11 90 x 8 72 x 0 82 1 36 inches 1 70 kg 3 63 lbs with 6 cell Li Ion battery pack 1 55 kg 3 3 lbs with 3 cell Li Ion battery pack Environment Temperature Operating 5 o C to 35 o C Non operating 20 o C to 65 o C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Note This specifications listed abo...

Page 15: ...Core 638 S1g1 socket Dual Core 35W Single Core 25W Sempron Rev F Single Core PCI E 1X PCI Express Mini Card Mini Card WLAN USB7 USB0 USB1 USB2 USB6 PCIE3 USB4 ZH3 ASSY P N 31ZH3MB0008 ZH3 MB C S ASSY P N 41ZH3CS0001 ZH3 MB S S ASSY P N 51ZH3SS0003 ZH3 PCB P N DA0ZH3MB8A3 PG 7 8 PG 25 PG 19 PG 20 PG 16 PG 34 PG 33 PG 32 Page 23 G SENSOR KXP84 0200 RJ45 10 100 1G LAN BROADCOM 5788M TRANSFORMER BOTHH...

Page 16: ...t area for your hands when you use the computer 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons the center button serves as a four way scroll button 8 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and c...

Page 17: ...k with S PDIF support Connects to audio line out devices e g speakers headphones 6 Bluetooth communication button indicator Enables disables the Bluetooth communication Indicates the status of Bluetooth communication 7 Wireless communication button indicator Enables disables the wireless function Indicates the status of wireless LAN communication 8 N A Infrared port Interfaces with the infrared de...

Page 18: ...ical drive eject button Ejects the optical disk from the drive 6 N A Slot load optical drive Internal optical drive accepts CDs or DVDs Icon Item Description 1 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 2 Ethernet RJ 45 port Connects to an Ethernet 10 100 based or 10 100 1000 based networks 3 Modem RJ 11 port Connects to a phone line 4 External display VGA port Connects to a...

Page 19: ...nects to an AC adapter Item Description 1 Battery bay Houses the computer s battery pack 2 Battery release latch Releases the battery for removal 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s hard disk secured with screws 5 Battery lock Locks the battery in position Icon Item Description Note Icon Item Description ...

Page 20: ...scroll bar of Windows applications 3 Right click button Press the right button to perform selection and execution functions 4 Status indicator Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components Icon Item Description 1 Bluetooth button Press the button to turn on Bluetooth communication 2 N A Power button Turns the mouse on and off Launch keys on ...

Page 21: ...ront View Connecting the Optical Drive Please connect the 1394 cable to the 1394 port Press the drive eject button to eject the optical disk when the computer is on Item Description 1 Eject button Ejects the optical disk when the computer is on ...

Page 22: ... activated HDD Indicates when the hard disk drive is active Power Lights when the computer is on Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Battery Lights when the battery is being charged Launch keys on page 10 Icon Item Description Item Description Launch keys on page 10 Icon Item Description Item Description Launch k...

Page 23: ...browser buttons are pre set to E mail and Internet programs they can be redefined by users To set the web browser mail and programmable buttons run the Acer Launch Manager Easy launch button Default application Acer Empowering Technology user programmable Mail E mail application user programmable Web browser Internet browser user programmable P User programmable Easy launch buttons on page 10 Easy...

Page 24: ...pping on the touchpad is the same as clicking the left button Note Keep your fingers as well as the surface of the touchpad dry and clean The touchpad is sensitive to your finger movements the lighter the touch the better the response Tapping hard will not increase the touchpad s responsiveness Function Left button 1 Right button Main touchpad 2 Execute Quickly click twice X Tap twice at the same ...

Page 25: ...cription Caps Lock When Caps Lock is on all alphabetic characters are typed in uppercase Num Lock Fn F11 When Num Lock is on the right hand side numeric keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and When Num Lock is off the keys assume cursor and other shortcut functions Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up ...

Page 26: ...cking on the Windows Start button It launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same ...

Page 27: ... Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn F3 Fn F4 Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Hotkey Icon Function Description Fn F1 Fn F2 Acer eManager on page 20 Fn...

Page 28: ... center side of the keyboard Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US Dollar Sign 1 Open a text editor or word processor 2 Hold Shift and then press the US dollar sign on the 4 key on the upper center side of the keyboard Note This function varies according to the language settings Alt Gr 5 No...

Page 29: ...Wizard 4 Select I want to find a specific Bluetooth device and configure how this computer will use its devices Then click Next 5 From the drop down menu select Show mice keyboards and joysticks and then click on the Search Again button 6 The Acer mouse will be discovered Click on the Acer mouse icon and then click Next 7 The services that are available from the device will be listed Select Blueto...

Page 30: ... phone on and off 5 Bluetooth connection pairing button Enables disables the Bluetooth function 6 Speakerphone button Enables disables the speakerphone function 7 N A Microphone Internal microphone for sound recording 8 N A Flip Flips out internal microphone 9 N A Bluetooth connection pairing indicator Indicates the Bluetooth connection pairing status 10 N A Charge Power indicator Indicates the co...

Page 31: ...dow Click No not this time then close the window 4 The power charge indicator lights up during charge and turns off when the battery is full Eject the phone from the PC Card slot when charging is finished LED Color Status Description Bluetooth connection pairing indicator Blue Blinking fast The phone is in pairing mode Blinking slow The phone is linking with the notebook Off The phone is not paire...

Page 32: ...ormation on the current audio device and IM Instant Messaging service status Press X to close this bar Acer VCM Menu Right click the Acer VCM icon on the system tray to display a pop up menu You can use this menu to manage the VCM functions Item Function Close Open Acer VCM Info Bar Hides or displays the info bar Acer VCM Enables or disables the Acer VCM External Audio Device Allows you to select ...

Page 33: ...the Acer VCM icon on the task bar then select Bluetooth Headset Connection Center from the pop up menu If you have not paired any Bluetooth headset devices with the notebook previously Acer VCM automatically scans all Bluetooth headset devices within range then displays them in the Bluetooth Headset List with a New status Otherwise any previously paired Bluetooth headset device shows Read to Use 4...

Page 34: ...lly diverts to the phone speaker so you can receive the call Note You can only receive answer internet calls through the phone when it is linked to the notebook Every time you turn the phone on Acer VCM automatically links it to the notebook When linked the Bluetooth connection pairing indicator on the phone blinks slowly To switch to hands free mode rotate the phone flip counterclockwise then pre...

Page 35: ...erence technology so you transmit the best video conference quality over an instant messenger service Front View Rotating the Acer OrbiCam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the illustrations below Note Do NOT rotate the camera clockwise to prevent damage to the device For your convenience the camera snaps 45 degrees to match the position of...

Page 36: ...er OrbiCam The Acer OrbiCam capture window will appear as below Changing the Acer OrbiCam Settings Resolution To change the capture resolution click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Note Setting the camera resolution to 640 x 480 or larger does not change the capture window size ...

Page 37: ...ure window size preview settings and the folder for captured photos or videos Camera Settings Basic Settings Click the Camera Settings icon on the bottom right corner of the capture display then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window ...

Page 38: ...settings and turn on off the camera indicator Zoom Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off Capturing Photos or Videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launc...

Page 39: ...g feature tracks your head movement and automatically centers your face in the capture window The video effects feature allows you to select and apply an effect to your video transmissions Note The face tracking feature is not capable of centering your face beyond the capture window frame Minimal head movements are tracked more efficiently Please follow the steps below to enable the Acer VisageON ...

Page 40: ...s the face of the user closest to the camera 2 Click the right icon to zoom in out or reset the current view 3 Click VisageON to display a menu that allows to change the configuration of the camera face tracking and video effects settings Using Video Effects selected models only The Video Settings section allows you to select an avatar or accessory video effect from the list To select an effect 1 ...

Page 41: ...fects section of the VisageON window Note 1 When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON window to continue 2 You may use video effects when using the camera for IM chat video sessions or call conferences ...

Page 42: ...r eSettings Management accesses system information and adjusts settings easily Acer ePerformance Management improves system performance by optimizing disk space memory and registry setting For more information right click on the Empowering Technology toolbar then select the Help or Tutorial function Empowering Technology Password Before using Acer eLock Management and Acer eRecovery Management You...

Page 43: ...1394 wired LAN and optical device if supported DC Mode Battery Mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To Create a New Power Profile 1 Change power settings as desired 2 Click Save as to save to a new power profile 3 Name the newly created profile 4 Select whether this profile is for Adapter or...

Page 44: ...tings to Set alarms Reload factory defaults Select what actions to be taken when the cover is closed or the power button is pressed Set passwords for accessing the system after Hibernation or Stand by View information about Acer ePower Management ...

Page 45: ...utomatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting Note If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management adjus...

Page 46: ...crosoft Outlook The Acer eDataSecurity Management setup wizard will prompt you for a supervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your own file specific password when encrypting a file Note The password used to encrypt a file is the unique key that the system needs to decrypt it If you lose the password the superviso...

Page 47: ...Chapter 1 37 ...

Page 48: ...en plugged into the system Optical drive devices includes any kind of CD ROM or DVD ROM drives Floppy disk drives 3 5 inch disks only Interfaces includes serial port parallel port infrared IR and Bluetooth To activate Acer eLock Management a password must be set at first Once set you may apply locks to any of the three kinds of devices Lock s will be set without any reboot necessary and will remai...

Page 49: ...age or data backup Backup to HDD set recovery point Backup to CD or DVD Image data recovery tools Recovery from a hidden partition factory defaults Recovery from the HDD most recent user defined recovery point Recovery from CD or DVD Note If the computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image ...

Page 50: ... hardware specification change BIOS passwords or other Windows settings and to monitor the system health status Acer eSettings Management also Provides a simple graphical user interface for navigation Displays general system status and advanced monitoring for power users on Acer computer ...

Page 51: ...es an express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following options Disk optimization removes unneeded items and files Speed optimization improves the usability and performance of the Windows XP system Memory optimization releases unused memory and check usage ...

Page 52: ...efined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer GridVista is simple to set up 1 Run Acer GridVista and select your pref...

Page 53: ...ch Manager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs er Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 54: ...k bar highlight Programs and select Norton Antivirus 2 In the Norton Antivirus main window click Scans 3 In the Scans panel click Run Full System Scan 4 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs i...

Page 55: ...cation performance requirements Item Specification Core logic ATi RS485M ATi SB460 System clock ICS ICS951462 BIOS ROM SST 39VF080 KBC NSPC97551 PCMCIA IEEE 1394 Memory card reader PCI7412ZHK Super I O NSPC87383 IR Vishay TFU6102F Audio Codec Amplifier Realtek ALC883D Azalia Codec and Amplifier Maxim MAX4411 LAN Broadcom 5788M Item Specification Chipset ATi RS485M Package 465 pin FCBGA package 21m...

Page 56: ...on Chip ICS ICS951462 or pin compatible device Package 64 pin TSSOP Feature Spread spectrum function support for reducing EMI SM bus interface support Clock synthesizer 133 166MHz for CPU 100MHz clock buffer for RS485M SB460 and PCI E device SATA Docking station 96MHz RS485M 48MHz for USB clock inside SB460 33MHz PCI clock for PC device SIO LPC 14 31818MHz for SB460 and Audio Power 3 3V Item Speci...

Page 57: ...T Model MK1234GSX MK1032GSX HTS541616J9SA00 Formatted Gbytes 512 bytes sector 120 100 160 Physical read write head 4 4 4 Discs 2 2 2 Spindle Speed RPM 5400 5400 5400 Internal transfer rate Mbits sec max 244 7 474 4 236 1 456 0 N A I O data transfer rate Mbytes sec max 150 150 150 ATA data transfer mode supported ATA7 SATA 1 0a SATA II 1 2 Multi word DMA Ultra DMA modes Advanced PIO mode settings a...

Page 58: ... Item Description Type SST 39VF080 Package 40 pin TSOP Block Size 64KB per block Supply current Active current 15mA typical Standby current 4uA typical Remark The 32 pin PLCC package 1MB Flash ROM SST 39VF080 is used for BIOS keyboard encoder and power controller codes It occupies system memory area E0000 FFFFF After posting system the shadow RAM function will be enabled Item Description Vendor Ph...

Page 59: ...and hardware controlled clock throttling Item Description Chip PCI7412ZHK Feature PC card 95 supported with 1x Type II PCI card bus Express card 34 slot support co existence with one PCMCIA Item Description Chip PCI 7412ZHK Feature PCI single chip solution with PCI 2 2 compliant OHCI V1 1 IEEE 1394 A 6 pin Item Description Chip Vishay TFU6102F Feature Compliant to the IrDA standard up to 4 Mbit se...

Page 60: ...antennae Placed on the top of LCD or on the sides of LCD latches Item Description Controller ATi SB460 Features 56K V 90 V 92 WWDAA Wake on Ring support Apply CISPR22 MDC 1 5 card Connector type RJ 11 Item Description Chip NS PC87383 Package 64 pin TQFP package Feature Parallel interface support 1 An Enhanced Parallel Port EPP compatible with EPP 1 9 EPP1 7 of the Xircom specification support too ...

Page 61: ...ng constant current 430mA 9V end 900mA 9V end Surroundings temperature range for shipped battery less than one month 20 oC 45oC Assumed percentage of recoverable capacity 80 less than six months 20oC 30oC less than one year 20oC 20oC Item Specification Vendor model name Sanyo Hummingbird 3 cell 2 0 Sanyo Hummingbird 6 cell Nominal capacity 1900mAh 4600mAh Typical capacity 2000mAh 4800mAh Nominal v...

Page 62: ... white luminance cd m2 also called brightness 180 typical 180 typical 200 typical 210 typical Contrast ratio 400 typical 400 typical 600 typical 300 typical Respond time msec Rise 10 decay 15 Rise 10 Decay 15 Rise Decay 50 max Rise Decay 50 max Normal input voltage of power supply 3 3V typical 3 3V typical 3 3V typical 3 3V typical Power consumption 4 5Watt max 4 5Watt max 400mA max 400mA max Weig...

Page 63: ...5o C Relative Humidity 5 to 95 non condensing Temperature Operating 0 to 40o C Storage 31oC to 60oC Humidity Operating 20 to 80 Storage 10 to 90 Item Description Level 0 Fan on 50o C Fan off 45o C Fan RPM 2850 29 dBA Level 1 Fan on 60o C Fan off 55o C Fan RPM 3300 33 dBA Level 2 Fan on 73oC Fan off 68oC Fan RPM 3800 38 dBA Level 3 Fan on 83o C Fan off 78o C Fan RPM 4200 40 dBA Throttling 50 On 92o...

Page 64: ...t keys zx To choose a parameter use the cursor up down keys wy To change the value of a parameter press p or q Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Nav...

Page 65: ...HDD installed on Primary IDE master If no Hard disk or other devices are installed on Primary IDE master then it will display a blank line System BIOS Version This field reports the BIOS version of system VGA BIOS Version This field reports the VGA version of the system KBC Version This field reports the keyboard controller version of the system Serial Number This item will show the Serial number ...

Page 66: ...on process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot...

Page 67: ... configuration OS Controlled Displayed when controlled by OS Disabled Enabled Auto Infrared Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS Disabled Enabled Auto Parallel Port Configure serial port B using options Disabled No configuration Enabled User configuration A...

Page 68: ...Chapter 2 58 Mode Set the mode for the parallel port Output only Bi directional EPP ECP Parameter Description Option ...

Page 69: ... device EEPROM All the passwords obeys the following rules Password Policy All the passwords can be set or cleared in BIOS Setup Security screen The password entry consists of eight alphanumeric characters At least one character must be assigned The valid keys are listed in the table below Symbol Character Symbol Name A Z letters A to Z not case sensitive 0 9 numerical characters dash equal sign l...

Page 70: ...n boot is enabled the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state If the users fail three times consecutively in password verification the system will be hung up and the users need to manually power off the system Set Supervisor Password User Password Highlight the item and press Enter a dialog box will be shown to ask th...

Page 71: ...evices include the diskette drive in module bay the hard disk and the CD ROM DVD drive in module bay and onboard LAN device Parameter Description Boot priority order Keys used to view or configure devices Up and Down arrows select a device and move the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 ...

Page 72: ...m Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 73: ...P Please follow the steps below to remove the BIOS password Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show Step Two Machine 2 Run BIOS_PW EXE 1 Key in bios_pw 14452 0 2 Then choose one string ...

Page 74: ...Chapter 2 64 Step Three Machine 1 1 Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column ...

Page 75: ... steps below to remove the HDD password Step One Machine 1 1 Key in wrong HDD password three times and HDD password error code will come out Step Two Machine 2 Run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 upper case ASCII Code 3 Then choose one string ...

Page 76: ...Chapter 2 66 Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column ...

Page 77: ...When you remove the stripe cover please be careful not to scrape the cover Before You Begin Before proceeding with the disassembly procedure you have to make sure that The system and all peripherals are powered off The AC adaptor and all power and signal cables from the system are unplugged The battery pack is removed NOTE There are several types of screws used to secure the main unit The screws v...

Page 78: ...ponents Description Acer Part No a SCREW M2 5 I BZN NYLOK 86 FR6V7 001 b SCREW M1 6 4 0 I NI NYLOK 86 FR6V7 002 c SCREW M2 0 3 0 I BZN NYLOK 86 FR6V7 003 d SCREW M2 2 5 I NI NYLOK 86 FR6V7 004 e SCREW M2 5 6 I BNI NYLOK 86 A08V7 004 f SCREW M3 0 5 3 5I 86 A03V7 011 g SCREW M2 5 4 0 I NYLOK EU 86 A03V7 009 h I2 5 4T BKAGH 4 0 8 86 FR6V7 005 i SCREW M2 5 4 I BNI 86 T23V7 009 ...

Page 79: ... indicates 2 Slide the battery latch to the end and hold it Then remove the battery pack Removing the HDD Module 1 Release the two screws fastening the HDD module cover 2 Detach the HDD module cover 3 Release the screw securing the HDD module 4 Pull the HDD module then lift the HDD module as the arrow indicates ...

Page 80: ... arrows indicate The RAM module will pop up then detach it Repeat this step to detach another RAM module 4 Disconnect the main and the auxiliary antennae The main antenna is black and the auxiliary antenna is white The gray cable is protected by a plastic cover and serves for nothing in this model 5 Release the two screws holding the Mini PCI card 6 The Mini PCI card will pop up then detach it ...

Page 81: ...atch securing the keyboard plate 2 Release the right latch securing the keyboard plate 3 Carefully detach the keyboard plate and place the keyboard plate as shown 4 Release the keyboard FFC lock carefully because it is fragile Then detach the keyboard plate ...

Page 82: ...d plate please follow the steps below to remove the LCD module 1 Slightly pull out the main and the auxiliary antennae and the gray cable 2 Disconnect the microphone cable 3 Release the four screws holding the LCD module 4 Slightly pull out the four cables then remove the LCD module ...

Page 83: ... the click button board FFC 3 Release the power button board lock then disconnect the power button board FFC 4 Release the five screws securing the upper case and the lower case on the upper side 5 Release the 18 screws securing the upper case and the lower case on the bottom side The screw indicated by arrow is under the rubber cushion so you have to remove the rubber cushion at first 6 Then deta...

Page 84: ...nect the speaker cable 2 Slightly pull the edge of the lower case as the arrow indicates because the DC board is stuck by the edge of the lower case Then detach the DC board from the lower case 3 Release the three screws securing the main board 4 Slightly pull the edge of the lower case as the arrow indicates because the main board is stuck by the edge of the lower case Then detach the main board ...

Page 85: ...Chapter 3 75 Removing the Modem Board 1 Release the screw holding the modem board 2 Detach the modem board from the main board and disconnect it ...

Page 86: ...able 2 Release the four screws holding the thermal module then detach the thermal module 3 Disconnect the DC board cable Removing the CPU 1 Release the screw securing the CPU by turning the flat headed screw driver counter clockwise 2 Then carefully detach the CPU from the socket ...

Page 87: ... on screws then release the six screws securing the LCD bezel 2 Carefully detach the LCD bezel from the LCD module as shown till the LCD bezel is total removed Removing the Inverter Board 1 Carefully disconnect the LVDS cable 2 Carefully disconnect the LCD cable then remove the inverter board ...

Page 88: ...n remove the LCD panel and the CCD module together 3 Put the LCD panel and the CCD module on a flat and stable surface 4 Carefully disconnect the CCD module 5 Tear off the tape holding the LCD cable 6 Carefully pull and disconnect the LCD cable NOTE When you remove the CCD module and the LCD cable please do not press the LCD panel ...

Page 89: ...Chapter 3 79 Removing the LCD Brackets 1 Release the four screws securing the left and the right LCD brackets 2 Then remove the left and the right LCD brackets ...

Page 90: ...tended to test only Acer products Non Acer products prototype cards or modified options may occur errors or invalid responses 1 Obtain the detailed fail symptoms as many as possible 2 Verify the symptoms by attempting to recreate running the diagnostic tests or repeating the same operation Troubleshooting Chapter 4 ...

Page 91: ...he CD ROM does not have any label attached The label may cause damage to the drive or make the drive fail 1 Boot from the diagnostic diskette and start the diagnostic programs 2 See if CD ROM test is passed when the programs run the CD ROM test 3 Follow the instructions in the message window If errors occur reconnect the connector on the system board If the errors still remain 1 Reconnect the exte...

Page 92: ...d install the battery pack then check the power supply If you think there is a power supply problem please go to Check the Power Adaptor and Check the Battery Pack in this chapter Check the Power Adaptor Unplug the power adaptor cable from the computer and measure the output voltage at the plug of the power adaptor cable See the illustration and follow the procedures below 1 If the voltage is not ...

Page 93: ... battery pack and measure the voltage between terminals one and seven There are seven terminals totally See the illustration below 3 If the voltage is still less than 7 5V after recharging replace the battery If the battery status indicator does not light up remove the battery pack After the battery pack returns to room temperature reinstall it to the system If the charge indicator does not light ...

Page 94: ... you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement will occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware problem ...

Page 95: ... Error Messages Error Code List Error Message List Error Code Error Message 006 Equipment Configuration Error Causes CPU BIOS Update Code Mismatch IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled Incorrect...

Page 96: ... used Run Load Default Settings in BIOS Setup Utility RTC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check Incorrect Drive A type run Setup Check the drive is defined with the prope...

Page 97: ...he DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable L...

Page 98: ...rnal connections Disable all shadowing of expansion adapter ROMs and see if that fixes the problem Remove all unnecessary expansion cards basically everything but the video card and see if the problem goes away If it does the problem is probably one of the expansion cards you removed If not your problem lies elsewhere Try to isolate the problem by inserting one expansion card at a time back into t...

Page 99: ...Check the processor Check the main board 1 4 2 1 34h COMS RAM read write failure Check the main board 1 4 2 4 37h Reinitialize the chipset Check the main board 1 4 3 1 38h Shadow system BIOS ROM Check the expansion cards Check the system memory Check the main board 1 4 3 2 39h Reinitialize the cache Check the secondary cache Check the processor Check the main board 1 4 3 3 3Ah Autosize cache Check...

Page 100: ...speed Check the video card 2 2 1 3 52h Test keyboard Check the keyboard Check the keyboard controller Check the main board 2 2 2 1 54h Set key click if enabled Check the keyboard Check the keyboard controller Check the main board 2 2 2 3 56h Enable keyboard Check the keyboard Check the keyboard controller Check the main board 2 2 3 1 58h Test for unexpected interrupts Treat as an expansion card pr...

Page 101: ...em Check the main board 2 4 4 3 7Eh Test coprocessor if present Check the processor Check the main board 3 1 1 1 80h Disable onboard I O ports Treat as an expansion card problem Check the serial port s Check the parallel port s Check the main board 3 1 1 3 82h Detect and install external RS232 ports Treat as an expansion card problem Check the serial port s Check the parallel port s Check the main...

Page 102: ...f day Check the main board 3 3 1 3 A2h Check key lock Unlock the key lock if it is locked Investigate possible problem with the key lock switch If it is either unlocked already or not present on the system case Check the main board 3 3 3 1 A8h Erase F2 prompt Check the video card Check the main board 3 3 3 3 AAh Scan for F2 key stroke Check the main board 3 3 4 1 ACh Enter SETUP Check the main boa...

Page 103: ...4 3 1 4 E3h Initialized refresh counter Check the main board 4 3 2 1 E4h Check for Forced Flash Check the main board 4 3 2 2 E5h Check HW status of ROM Check the main board 4 3 2 3 E6h BIOS ROM is OK Check the main board 4 3 2 4 E7h Do a complete RAM test Check the system memory Check the main board 4 3 3 1 E8h Do OEM initialization Check the main board 4 3 3 2 E9h Initialize interrupt controller ...

Page 104: ...nverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter...

Page 105: ...95 Chapter 4 Battery can t be charged See Check the Battery Pack Battery pack System board Symptom Error Action in Sequence ...

Page 106: ...ot enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system does not enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system does not enter standby mode after closing the LCD LCD cover switch System board The sys...

Page 107: ...ly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device...

Page 108: ...arge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problems follow the procedures below 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 109: ...e the failing FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check the devices If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery Pack Hard disk drive DIMM CD ROM Diskette drive module PC cards 4 Power on the computer 5 Determine if the problem has been resolved 6 ...

Page 110: ...ocessor 2 North bridge chipset 3 South bridge chipset 4 RTC battery 5 FIR 6 Wireless switch 7 Bluetooth switch 8 SPDIF Line out CONN 9 Mic CONN 10 Line in CONN 11 5 in 1 card reader 12 RTC battery CONN 13 USB CONN 14 1394 CONN Jumper and Connector Location Chapter 5 ...

Page 111: ... 15 DC board CONN 16 System battery pack CONN 17 DDR2 SODIMM 18 DDR2 SODIMM 19 Wireless LAN card CONN 20 USB CONN 21 USB CONN 22 RJ11 RJ45 CONN 23 CRT CONN 24 Docking CONN 25 Modem card CONN Description Description ...

Page 112: ...Upper Side Description Description Processor 26 PCMCIA CONN 27 LVDS CONN 28 Power board CONN 29 Microphone CONN 30 Button board CONN 31 Keyboard FFC CONN 32 Bluetooth module CONN 33 Speaker CONN 34 Touch pad FFC CONN ...

Page 113: ...art number is changed it will NOT be noted on the printed service guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE To scrap or to return the defective parts you should follow the lo...

Page 114: ...3S1P 3CELL S P BT 00303 005 N A BATTERY PANASONIC LI ION 3S1P 3CELL 2000mAH HR ZH3 BATT PANA 3S1P 3CELL S P BT 00305 002 BATTERY SANYO LI ION 3S2P 6CELL 2600mAH ZH3 BATT SANYO 3S2P 6CELL S P BT 00603 022 N A BATTERY PANASONIC LI ION 3S2P 6CELL 2600mAH ZH3 BATT PANA 6CELL S P BT 00605 010 BOARD MODEM 56K MDC T60M845 02 EU MODEM 56K MDC T60M845 02 EU 54 AA7V7 001 BLUETOOTH MODULE FOXCONN T60H928 01 ...

Page 115: ... CORD S P PRC 27 A03V7 003 N A POWER CORD UK ET2S POWER CORD SPARE PART UK 27 A03V7 004 N A POWER CORD DANISH 3 PIN ET2S POWER CORD S P DANISH 27 A03V7 006 N A POWER CORD AF S INDIA ZL6A POWER CORD S P INDIA S P 27 A50V7 001 N A POWER CORD ISRAEL 3 PIN ZL6A POWER CORD S P ISR S P 27 A50V7 002 N A POWER CORD AU W LABEL 3 PIN ZL6A POWER CORD S P AU S P 27 A50V7 003 N A POWER CORD US 110V BSMI ZL3E P...

Page 116: ...N FOR CCD ZH3 LCD CABLE 12 1 FOR CCD S P 50 FR6V7 003 CASE COVER BRACKET ASSEMBLY MIDDLE COVER ZH3 KB COVER ASSY S P 42 FR6V7 001 UPPER CASE W TP CABLE ZH3 TOP CASE SUB ASSY S P 60 FR6V7 001 LOWER CASE W SPEAKER RUBBER FOOT ZH3 BASE CASE ASSY S P 60 FR6V7 002 RAM DOOR ZH3 RAM DOOR ASSY S P 42 FR6V7 002 DUMMY SD CARD ZH3 SD DUMMY CARD ASSY S P 42 FR6V7 003 PART PHOTO PARTNAME DESCRIPTION ACER PART ...

Page 117: ...60 FR6V7 004 CPU PROCESSOR AMD MOBILE TURION 64 X2 TL50 ATTL50 1 6G Cache 128K 256K ZC3 AMD CPU Turion TL50 1 6G S P KC TTL02 500 N A AMD MOBILE TURION 64 X2 TL52 ATTL52 1 6G Cache 128k 512k ZC3 AMD CPU Turion TL52 1 6G S P KC TTL02 520 N A AMD MOBILE TURION 64 X2 TL56 ATTL56 1 8G Cache 128k 512k ZC3 AMD CPU Turion TL56 1 8G S P KC TTL02 560 N A AMD MOBILE TURION 64 X2 TL60 ATTL60 2 0G Cache 128k ...

Page 118: ...AGATE 2 5 IN 5400RPM ST9160821A VENUS LE FW 3 ALA ZH3 160G SEAGATE ST9160821A S P KH 16001 020 N A HDD DOOR W CUSION RUBBER FOOT ZH3 HDD DOOR ASSY S P 42 FR6V7 005 HDD BRACKET ZH3 HDD BRACKET S P 33 FR6V7 001 KEYBOARD FR1000 KEYBOARD DARFON US International ZH3 K B UI S P KB FR607 001 N A FR1000 KEYBOARD DARFON Chinese ZH3 K B TAIWAN S P KB FR607 002 N A FR1000 KEYBOARD DARFON Spanish ZH3 K B SPAN...

Page 119: ...FR607 018 N A FR1000 KEYBOARD DARFON Danish ZH3 K B DANISH S P KB FR607 019 N A FR1000 KEYBOARD DARFON Turkish ZH3 K B TURKISH S P KB FR607 020 N A FR1000 KEYBOARD DARFON Canadian French ZH3 K B FRA CAN S P KB FR607 021 N A FR1000 KEYBOARD DARFON Japanese ZH3 K B JAPAN S P KB FR607 022 N A FR1000 KEYBOARD DARFON Greek ZH3 K B GREEK S P KB FR607 023 N A FR1000 KEYBOARD DARFON Hebrew ZH3 K B HEBREW ...

Page 120: ...WXGA TOSHIBA LTD121EXQQ GLARE ZH3 LCD 12 1 LTD121EXQQ S P LK 1210F 013 N A LCD 12 1 IN TFT WXGA QDI QD12TL02 01 GLARE ZH3 LCD 12 1 WXGA QDI QD12TL02 S P LK 12109 002 CCD MODULE CCD MODULE ZH3 CCD ASSY S P 57 FR6V7 001 MEMORY SDIMM 1GB DDRII667 NANYA NT1GT64U8HA0BN 3C ZH3 1GB DDRII667 NANYA S P KN 1GB03 009 N A SO DIMM DDRII667 1GB SAMSUNG M470T2953CZ3 CE6 TBD KN 1GB0B 005 N A SODIMM DDRII533 1GB N...

Page 121: ... BOARD MAINBOARD ATIRS485M SATA W CARD READER PCMCIA W O CPU MOMERY ZH3 SATA BASE UNIT MB FR606 001 HEATSINK THERMAL MODULE ZH3 THERMAL MODULE ASSY S P 60 FR6V7 005 SPEAKER N A SPEAKER ASSY ZH3 SPEAKER ASSY S P 23 FR6V7 001 N A MICROPHONE ZH3 MICROPHONE CABLE S P 23 FR6V7 002 MISCELLANEOUS N A RUBBER FOOT BASE FOOT M ZH3 GAZH3011 REV3A 47 FR6V7 001 N A LCD RUBBER TOP L ZH3 GAZH3007 REV3A ZH3 LCD R...

Page 122: ...I BZN NYLOK SCREW M2 5 I BZN NYLOK 86 FR6V7 001 N A SCREW M1 6 4 0 I NI NYLOK SCREW M1 6 4 0 I NI NYLOK 86 FR6V7 002 N A SCREW M1 6 4 0 I NI NYLOK SCREW M1 6 4 0 I NI NYLOK 86 FR6V7 003 N A SCREW M2 2 5 I NI NYLOK SCREW M2 2 5 I NI NYLOK 86 FR6V7 004 N A I2 5 4T BKAGH 4 0 8 I2 5 4T BKAGH 4 0 8 86 FR6V7 005 N A SCREW M2 5 4 I BNI SCREW M2 5 4 I BNI 86 T23V7 019 N A SCREW M2 5 6 I BNI NYLOK SCREW M2...

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