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Altos 500 System Guide

Internal Structure

The figure below shows the housing internal structure and some of the
basic system components.

Power Supply

Backplane Board

Hot-Swap Cage

(SCSI)

5.25-inch Drive Bays

Expansion
Card Slots

Housing Fan

3.5-inch Drive Bay

Hard Disk Drive LED

Power Switch

System Status LED

Power LED

Removable Hard Disk
Drive Trays

Summary of Contents for Extensa 500

Page 1: ...Acer Altos 500 System Guide...

Page 2: ...any warranties merchantability or fitness for any particular purpose Any software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the b...

Page 3: ...rheating these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near o...

Page 4: ...vicing to qualified service personnel 13 Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions a When the power cord or plug is dam...

Page 5: ...om children and dispose of used battery promptly 16 Use only the proper type of power supply cord set provided in your keyboard manual accessories box for this unit It should be a detachable type UL l...

Page 6: ...n manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to cor...

Page 7: ...and disassembly of the system housing It also shows you how to install housing components Chapter 2 System Board This chapter describes the main board Also It introduces the system s unique features a...

Page 8: ...by the user Option Items Represents options that you can select on the screen etc Represent the actual keys that you have to press on the keyboard NOTE Gives bits and pieces of additional information...

Page 9: ...rives and Hot Swap Cage 1 7 3 5 inch Drive 1 7 5 25 inch Drives 1 8 Hot Swap Cage 1 9 Hard Disk Drive Tray 1 13 Installing a System Board 1 14 Installing an Expansion Board 1 15 Installing a CPU or Me...

Page 10: ...Attaching the Processor Fan Sink 2 9 Installing a Pentium II Processor 2 12 Removing a Pentium II Processor 2 14 Memory Upgrade 2 15 Memory Configurations 2 15 Installing a DIMM 2 16 Removing a DIMM...

Page 11: ...DE Primary Channel Master 3 6 IDE Primary Channel Slave 3 6 IDE Secondary Channel Master 3 6 IDE Secondary Channel Slave 3 6 Total Memory 3 6 Serial Port 1 3 7 Serial Port 2 3 7 Parallel Port 3 7 PS 2...

Page 12: ...t Mode 3 20 Power Switch 4 sec 3 21 System Wake up Event 3 21 Boot Options 3 22 Boot Sequence 3 22 First Hard Disk Drive 3 23 Fast Boot 3 23 Silent Boot 3 23 Num Lock After Boot 3 23 Memory Test 3 24...

Page 13: ...ord 3 34 Power on Password 3 37 Disk Drive Control 3 38 Load Default Settings 3 40 Abort Settings Change 3 40 Exit Setup 3 41 Chapter 4 SCSI VGA Combo Card Card Layout 4 1 Jumper Settings 4 2 Connecto...

Page 14: ......

Page 15: ...install the basic system components such as disk drives a system board or expansion boards Descriptive illustrations accompany the installation procedures If you receive a complete system the basic co...

Page 16: ...1 2 Altos 500 System Guide Features Front Panel Keylock Panel Door...

Page 17: ...System Housing 1 3 Rear Panel Power Supply Power Socket COM port slots Expansion Port Slots Expansion Slots SCSI Expansion Slots Housing Fan System Board connectors...

Page 18: ...ing internal structure and some of the basic system components Power Supply Backplane Board Hot Swap Cage SCSI 5 25 inch Drive Bays Expansion Card Slots Housing Fan 3 5 inch Drive Bay Hard Disk Drive...

Page 19: ...System Housing 1 5 Opening the Housing Panels Front Panel Unlock the housing with the key and then pull the panel to access the drive trays Keylock...

Page 20: ...System Guide Left Panel To remove the left panel 1 Use a screw driver to remove the two screws securing it to the rear panel 2 Pull the panel handle to slide the left panel open Left Panel Handle Left...

Page 21: ...g or removing diskette drives 3 5 inch Drive 1 Open the front panel and remove the left panel of the housing See the Opening the Housing Panels section for more information 2 Remove the screws attachi...

Page 22: ...a CD ROM digital audio tape DAT hard disk diskette drive or any other 5 25 inch device into the drive bay 1 Open the front panel See the Opening the Housing Panels section for more information 2 Remo...

Page 23: ...e box includes the following components One hot swap cage with back plane board attached Three hard disk drive tray One system board connector cable Two Hard disk drive fault LED connector cable To in...

Page 24: ...0 Altos 500 System Guide 2 Attach the drive guides on the sides of the hot swap cage with two screws on each side 3 Insert the hot swap cage into the housing and secure the hot swap cage with two scre...

Page 25: ...ard For the location of the SCSI connector please refer to the system board manual Single Hot swap Cage Configuration There are two kinds of HDD Fault LED cable supplied The cable with two 4 pin conne...

Page 26: ...our dealer for the availability of this cable System Board Connector Cable CN1 To system board connector 1st hot swap 2nd hot swap SCSI Connector cable CN1 CN8 Power connector Power connector SCSI Ter...

Page 27: ...e your finger to release the drive tray as shown below and then pull it out 2 Place a hard disk on the tray Secure it with four screws and four metal support braces as shown below Red Strip Connect th...

Page 28: ...alling a System Board The housing accommodates various system board sizes You can rearrange the pegs on the system board plate to fit the board that you wish to install Align the system board holes to...

Page 29: ...sion Board 1 Remove an expansion slot bracket cover Save the screw to secure the expansion board 2 Align an expansion board with the open slot and insert the golden fingers into the expansion bus conn...

Page 30: ...CPU or memory board if your system board does not include them 1 Remove a bracket opposite the CPU or memory board slot 2 Insert the board into the slot Make sure that the board is properly seated in...

Page 31: ...Backplane Board The LVD SCSI hot swap cage includes a hot plug SCA single ended backplane LED board and the hard drive cage itself It supports three 1 inch SCA II SCSI hard drives in one channel with...

Page 32: ...en Terminator Power Source Both from Backplane and Host Only from Host Connector Description CN1 SCSI 68 pin P connector In CN2 Front power LED connector CN3 I 2 C Buffer connector CN5 Slot 1 CN7 Slot...

Page 33: ...echnology which is the Accelerated Graphics Port AGP interface Supporting up to 133 MHz data transfer speed the AGP interface boosts graphics performance The PIIX4 is a multifunction PCI device contro...

Page 34: ...ajor Components The system board has the following major components Exclusive slot for Intel Pentium II processor Three DIMM sockets that accept 16 32 64 and 128 MB DIMMs Two ISA four PCI five PCI for...

Page 35: ...port 6 Serial port 1 7 RJ 45 connector 8 Intel 82C558 Ethernet controller 9 BIOS 10 ISA slots 11 PCI slots 12 AGP slot 13 Battery 14 Intel 82371EB 15 IDE1 connector 16 IDE2 connector 17 FDD connector...

Page 36: ...connectors 4 Serial port 2 5 Parallel port 6 Serial port 1 7 BIOS 8 ISA slots 9 PCI slots 10 AGP slot 11 Battery 12 Intel 82371EB 13 IDE1 connector 14 IDE2 connector 15 FDD connector 16 Intel 440BX 17...

Page 37: ...BIOS Utility 2 5 Jumpers and Connectors Jumper and Connector Locations with a Network Connector The blackened pin of a jumper or connector represents pin 1...

Page 38: ...2 6 Altos 500 System Guide Jumper and Connector Locations without a Network Connector The blackened pin of a jumper or connector represents pin 1...

Page 39: ...ctor CN3 CPU fan connector CN4 LAN Jack RJ45 optional CN5 Power connector CN6 Floppy disk connector CN7 USB connectors CN8 COM1 lower right COM2 lower left and Parallel port above CN9 Upper PS 2 mouse...

Page 40: ...ns before installing any system component 1 Do not remove any system component from its packaging unless you are ready to install it 2 Wear a wrist grounding strap before handling electronic component...

Page 41: ...n be easily attach to the Pentium II processor module The new fan sink includes a new metal retention bracket to hold the Pentium II processor module more securely The Pentium II processor module come...

Page 42: ...thermal tape protector at the back of the fan sink 2 Insert the wide clip ends into the wide holes on the processor and the narrow clip ends into the narrow holes 3a Use a screwdriver to press and loc...

Page 43: ...BIOS Utility 2 11 3b Using your fingers push down the metal bracket until it clicks into the CPU cartridge and then push the metal bracket s handle to lock the metal bracket into place...

Page 44: ...er the processor socket on the CPU board Secure it with the screws that came with the package 1b Place the retention mechanism over the processor socket on the CPU board Secure it with the plastic peg...

Page 45: ...uch that it only fits in one direction Make sure that the module groove matches the one on the processor socket 3 Press down the processor module until the golden fingers completely fit into the socke...

Page 46: ...ide Removing a Pentium II Processor Follow these steps to remove the Pentium II CPU module from the slot 1 Unlock the latches that secure the processor module 2 Firmly hold the processor module and pu...

Page 47: ...are defined under Intel PC 100 SDRAM specifications Do not use both 66 MHz unbuffered and 100 MHz registered SDRAM together This might cause your system to malfunction Each of the sockets represents o...

Page 48: ...re proper installation If you slip in a DIMM but it does not completely fit you may have inserted it the wrong way Reverse the orientation of the DIMM Removing a DIMM To remove a DIMM press the holdin...

Page 49: ...e total memory does not match the value stored in CMOS 2 Press 3 Press twice to exit Setup and reboot the system The system boots with the new memory configuration Installing Expansion Cards Installin...

Page 50: ...installing ISA cards make sure that the IRQs required by these cards are not previously assigned to PCI devices to avoid resource conflicts Follow these steps when installing ISA cards 1 Remove all Pn...

Page 51: ...all the PnP ISA and PCI cards 7 Turn on the system This time PnP BIOS automatically configures the PnP ISA and PCI cards with the available resources Installing an AGP Card When installing an AGP card...

Page 52: ...system BIOS automatically detects and assigns resources to the AGP device BIOS detects and configures only PnP cards Error Messages Do not continue using the computer if you receive an error message...

Page 53: ...ting system prompt appears Message Action CMOS Battery Error Replace the battery or contact your dealer CMOS Checksum Error Run Setup CPU BIOS Update Code Mismatch Contact your dealer Diskette Drive C...

Page 54: ...where M MB S Segment O Offset X Y write read pattern Check DIMMs on the system board Contact your dealer Memory Size Mismatch CPU Clock Mismatch Check the memory size based on the system specificatio...

Page 55: ...measures for error conditions 1 Run Setup You must know the correct configuration values for your system before you enter Setup which is why you should write them down when the system is correctly co...

Page 56: ...Guide If you are sure that your configuration values are correct and your battery is in good condition the problem may lie in a damaged or defective chip In either case contact an authorized service...

Page 57: ...s configuration values into the battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM If you repeatedly receive Run Setup messages the battery may be bad In...

Page 58: ...tions Date and Time System Security Load Default Settings Abort Settings Change The system supports two BIOS Utility levels Basic and Advanced The above screen is the BIOS Utility Basic Level screen T...

Page 59: ...ter appears only when you are in the Advanced Level The parameters on the screens show default values These values may not be the same as those in your system The grayed items on the screens have fixe...

Page 60: ...IDE Primary Channel Master Hard Disk xxx MB IDE Primary Channel Slave None IDE Secondary Channel Master None IDE Secondary Channel Slave None Total Memory xxx MB 1st Bank SDRAM xxx MB 2nd Bank None 3...

Page 61: ...z and Celeron processors running at 266 MHz Internal Cache Size This parameter specifies the first level or the internal memory i e the memory integrated into the CPU size and whether it is enabled or...

Page 62: ...nel IDE Secondary Channel Slave This parameter specifies the current configuration of the IDE device connected to the slave port of the secondary IDE channel Total Memory This parameter specifies the...

Page 63: ...er shows the serial port 2 address and IRQ setting Parallel Port This parameter shows the parallel port address and IRQ setting PS 2 Mouse The BIOS utility automatically detects if there is a pointing...

Page 64: ...ical support The following figure shows how the Product Information screen appears Product Information Product Name xxxxxxxxx System S N xxxxxxxxx Main Board ID xxxxxxxxx Main Board S N xxxxxxxxx Syst...

Page 65: ...s serial number System BIOS Version This parameter specifies the version of the BIOS utility DMI BIOS Version This parameter specifies the version of the DMI Desktop Management Interface BIOS version...

Page 66: ...IDE Secondary Channel Master IDE Secondary Channel Slave Floppy Drives To enter the configuration value for the first floppy drive drive A highlight the Floppy Drive A parameter Press or key to view t...

Page 67: ...ccessible If two LS 120 drives exist BIOS recognizes them as drive A and drive B respectively Drive B BIOS recognizes the LS 120 drive as drive B If a standard diskette drive B exists it becomes inacc...

Page 68: ...onnected to the slave port of IDE channel 2 The following screen appears if you select any of the IDE Drive parameters IDE Primary Secondary Channel Master Slave Type Auto Cylinder XXXX Head XXXX Sect...

Page 69: ...ically set depending on your Type parameter setting Sectors This parameter specifies the number of sectors of your hard disk and is automatically set depending on your Type parameter setting Size This...

Page 70: ...reduces hard disk activity time This results in better hard disk performance To disregard the feature change the setting to Disabled Hard Disk 32 bit Access Enabling this parameter improves system pe...

Page 71: ...Set this parameter to Enabled to enable the DMA mode for the CD ROM drive This improves the system performance since it allows direct memory access to the CD ROM To deactivate the function set the par...

Page 72: ...Address 2F8h IRQ 3 Parallel Port Enabled Base Address 378h IRQ 7 Operation Mode Standard ECP DMA Channel Onboard Device Settings Serial Ports 1 and 2 These parameters allow you to enable or disable se...

Page 73: ...are IRQ 5 and 7 The Base Address and IRQ parameters are configurable only if Parallel Port is enabled If you install an add on card that has a parallel port whose address conflicts with the onboard p...

Page 74: ...assign DMA channel 1 or DMA channel 3 for the ECP parallel port function Onboard Device Settings The Onboard Device Settings menu allows you to configure the onboard communication ports and the onboa...

Page 75: ...SB function of the system When disabled it deactivates the function USB Legacy Mode This function when enabled lets you use a USB keyboard in DOS Set this to Disabled to deactivate the USB keyboard fu...

Page 76: ...nabled Power Management Mode This parameter allows you to reduce power consumption When this parameter is set to Enabled you can configure the IDE hard disk and system timers Setting it to Disabled de...

Page 77: ...ble only if the System Sleep Timer is enabled Any keyboard or mouse action or any enabled monitored activities occurring through the IRQ channels resume system operation Power Switch 4 sec When set to...

Page 78: ...nabled Memory Test Enabled Configuration Table Enabled Boot from LanDesk Service Agent Disabled The above parameter marked with will only appear if you access the advanced configuration level in the M...

Page 79: ...Silent Boot function When set to Enabled BIOS is in graphical mode and displays only an identification logo during POST and while booting After booting the screen displays the operating system prompt...

Page 80: ...of the configuration table after POST but before booting The configuration table gives a summary of the hardware devices and settings that BIOS detected during POST Boot from LANDesk Service Agent Whe...

Page 81: ...d approximately seven years and connected the clock continues to keep the date and time accurately even when the power is off Boot Options Date Fri Jun 11 1998 Time HH MM SS Date Highlight the items o...

Page 82: ...stem Guide Time Highlight the items on the Time parameter and press or to set the time following the hour minute second format Valid values for hour minute and second are Hour 00 to 23 Minute 00 to 59...

Page 83: ...device settings and CPU frequency Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging the system The following screen shows the Advanced Op...

Page 84: ...rnal Cache This parameter enables or disables the external cache memory The external cache is incorporated in the CPU module Cache Scheme This parameter shows the cache scheme status only as Write bac...

Page 85: ...regard the function PnP PCI Options The PnP PCI Options allows you to specify the settings for your PCI devices Selecting this option displays the following screen For system board with LAN PnP PCI Oo...

Page 86: ...I IRQ Setting Select Auto to let BIOS automatically configure the plug and play PnP devices installed on your system Otherwise select Manual Refer to your manual for technical information about the PC...

Page 87: ...eature select No If there are no IRQs available to assign for the remaining device function we recommend that you enable this parameter VGA Palette Snoop This parameter permits you to use the palette...

Page 88: ...ch as SCSI cards When set to No BIOS initializes all PnP boot and non boot devices such as sound cards Set this parameter to Yes only if your operating system is Windows 95 Reset Resource Assignments...

Page 89: ...which makes applications run faster CPU Multiple This parameter sets the Core bus ratio of your system The clock speed of the bus does not necessarily equal the CPU s core The bus clock speed is ofte...

Page 90: ...Floppy Drive Normal Hard Disk Drive Normal Setup Password The Setup Password prevents unauthorized access to the BIOS utility To set or change a Password 1 Make sure that JP3 is set to 2 3 bypass pas...

Page 91: ...characters do not appear on the screen 4 Press Retype your password in the Enter Password again field to verify your first entry 5 Highlight Set or Change Password and press 6 Press to return to the S...

Page 92: ...r in the System Security menu by pressing the or arrow key to select None 2 Press to return to the System Security menu and then press again to exit Setup The Exit Setup screen appears Exit Setup Sett...

Page 93: ...unction See chapter 2 for the location of JP3 3 Turn on the system and enter the BIOS utility This time the system does not require you to type in a password You can either change the existing Setup p...

Page 94: ...your system will not respond to any keyboard or mouse input until you enter the correct password Disk Drive Control The disk drive control features allow you to control the floppy drive or the hard di...

Page 95: ...S Utility 3 39 Normal Hard disk drive functions normally Write Protect All Sectors Disables the write function on all sectors Write Protect Boot Sector Disables the write function only on the boot sec...

Page 96: ...s Do you want to load default settings Yes No Select Yes to load the default settings Select No to ignore the message and return to the BIOS utility Abort Settings Change Use this option to disregard...

Page 97: ...when you rerun Setup Press to leave Setup Utility The following dialog box appears Exit Setup Do you really want to exit Setup Yes No Use the arrow keys to select your response Press If you made any c...

Page 98: ......

Page 99: ...ed SCSI technology maximizes transfer speed of up to 40MB s in high performance workstations and servers for greatest utilization of the 133 MB s PCI local bus The ATI 3D Rage Pro VGA controller chips...

Page 100: ...2 3 Disabled Enabled Interrupt JP4 1 2 2 3 Enabled Disabled Connector Functions Connector Function CN1 68 pin Wide SCSI connector CN2 50 pin Fast SCSI II connector CN3 ATI Multimedia connector CN4 Ult...

Page 101: ...lden fingers into the slot until the card fits in place 3 Secure the card with a screw 4 Connect the LED cable to the system board s SCSI LED connector please refer to the system board user s manual f...

Page 102: ......

Page 103: ...LCD Module Event Log List A 1...

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