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Troubleshooting

4-3

Troubleshooting

Introduction

0

This chapter contains information about troubleshooting common problems associated with 
the computer.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step by 
step procedures are designed to be performed as described.

NOTE:

NOTE

:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype 
cards, or modified options can give false errors and invalid system responses.

1.

Obtain as much detailed information as possible about the problem.

2.

If possible, verify the symptoms by re-creating the failure through diagnostic tests or 
repeating the operation that led to the problem.

3.

Refer to 

Table 4-1

 for a list of verified symptom category to determine the solution.

4.

If the issue is still not resolved, refer to the 

Online Support Information

 on page

8-3

Table 4-1.

Common Problems

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Failure

Keyboard Failure

Touchpad Failure

Internal Speaker Failure

Microphone Failure

USB Failure

WLAN Failure

Bluetooth Failure

Card Reader Failure

Thermal Unit Failure

Other Functions Failure

Intermittent Problems

Undetermined Problems

Summary of Contents for Aspire MS2360

Page 1: ...Aspire MS2360 SERVICEGUIDE ...

Page 2: ...icensed as is Should the programs prove defective following their purchase the buyer not the manufacturer distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Copyright 2012 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribe...

Page 3: ...rocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command ...

Page 4: ...These localized features are not covered in this generic service guide In such cases contact your regional office or the responsible personnel channel to provide you with further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service gui...

Page 5: ...nting Device 1 7 I O Ports 1 8 Software and Tools 1 8 Warranty 1 10 Dimensions and Weight 1 10 Environment 1 10 Notebook Tour 1 11 Open Front View 1 11 Close Front View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Touchpad Basics 1 16 Keyboard 1 17 D2D Recovery 1 21 System Block Diagram 1 22 Specification Tables 1 23 CHAPTER 2 System Utilities BIOS Setup Utility 2 3 Navigating the BIOS Utili...

Page 6: ...l Module Disassembly Process 3 8 External Modules Disassembly Flowchart 3 8 Removing the Battery Pack 3 9 Removing the DIMM Cover 3 10 Removing the DIMM Modules 3 11 Removing the ODD Module 3 12 Removing the Keyboard 3 15 Main Unit Disassembly Process 3 17 Main Unit Disassembly Flowchart 3 17 Removing the Palmrest Module Upper Case 3 18 Removing the Touchpad Board 3 21 Removing the Power Button Bo...

Page 7: ...y Process 3 52 Reinstalling the LCD Module 3 52 Reinstalling the Speaker Module 3 54 Reinstalling the Battery Connector 3 56 Reinstalling the DC In Module 3 57 Reinstalling the Thermal Module 3 58 Reinstalling the Mainboard 3 60 Reinstalling the WLAN Module 3 63 Reinstalling the HDD Module 3 65 Reinstalling the Power Button Board 3 66 Reinstalling the Touchpad Board 3 68 Reinstalling the Palmrest ...

Page 8: ...er Functions Failure 4 18 Intermittent Problems 4 19 Undetermined Problems 4 19 Error Codes 4 20 BIOS Beep Codes 4 21 POST Codes 4 26 Component Codes 4 26 Progress Codes 4 31 CHAPTER 5 Jumper and Connector Locations Mainboard Layout 5 3 Clearing Password Check and BIOS Recovery 5 7 Clearing the BIOS Passwords 5 7 Performing a BIOS Recovery 5 8 CHAPTER 6 FRU List Aspire MS2360 6 4 Exploded Diagrams...

Page 9: ...ix CHAPTER 7 Test Compatible Components Microsoft Windows 7 Environment Test 7 3 CHAPTER 8 Online Support Information ...

Page 10: ...x ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...and Weight 1 10 Environment 1 10 Notebook Tour 1 11 Open Front View 1 11 Close Front View 1 12 Left View 1 13 Right View 1 14 Base View 1 15 Touchpad Basics 1 16 Keyboard 1 17 D2D Recovery 1 21 System Block Diagram 1 22 Specification Tables 1 23 Computer Specifications 1 23 Processor 1 24 Processor Specifications 1 25 System Memory 1 25 Graphics Controller 1 26 VRAM Discrete models only 1 26 Syste...

Page 13: ... Codec 1 31 Audio Interface 1 31 Webcam 1 31 LAN 1 32 Wireless LAN 1 32 USB Interface 1 33 HDMI Port 1 33 Expansion Card 1 33 System LED Indicators 1 33 Battery Pack 1 34 AC Adapter 1 34 System Power Management 1 35 System DMA Specification 1 35 ...

Page 14: ...1 4 ...

Page 15: ...econd Generation Intel Core Mobile Processor Family Sandy Bridge Chipset Mobile Intel HM70 HM77 Express Chipset System Memory 0 Two DDR3 1333 MHz DIMM slots 8 GB maximum memory capacity using two 4 GB modules Supports dual channel Display 0 14 inch High Definition WXGA LED LCD 1366 768 resolution 16 9 aspect ratio 16 7 million colors 200 nit brightness Graphics 0 Graphics controller UMA Integrated...

Page 16: ...ximum Resolution D Sub 2560x1600 Storage Subsystem 0 Hard disk drive 0 2 5 inch 7 0 mm 5400 rpm SATA hard disk drive HDD Optical disc drive 0 Slim type SATA optical disc drive ODD Detailed read write specifications on page 1 29 Card reader 0 Multi in 1 card reader slot Supports MultiMediaCard MMC MultiMediaCard Plus MMCplus and Secure Digital SD cards Audio Subsystem 0 Built in microphone Two 2W 2...

Page 17: ...gnalUp technology LAN on Feature Port thru bundled Y Cable Gigabit Ethernet Wake on LAN ready Realtek RTL8411 EN controller Privacy Control 0 BIOS supervisor user and HDD passwords Kensington lock slot Power Adapter and Battery 0 19 V 3 pin 65 W AC adapter 4 Cell 2 8 Ah Li ion battery pack Battery life 4 hours Charging period 1 5 to 2 hours for 0 80 capacity 3 to 3 5 hours for 0 99 capacity 3 5 to...

Page 18: ... support Headphones speaker line out jack without S PDIF support Internal microphone Feature port bundled Y cable with LAN VGA combo port DC in jack for AC adapter Kensington lock slot Software and Tools 0 Productivity 0 Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe Flash Player 11 x Adobe Reader 10 x AUPEO United States only Bing Bar Evernote except Japan Internet Exp...

Page 19: ...pan Korea Fooz Kids except Japan Communication and ISP 0 Acer Crystal Eye Microsoft Silverlight Skype Web links and utilities 0 Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut Australia Austria Canada France Germany Italy India Ireland Mexico Netherlands Philippines Poland Russia Singapore Spain Swit...

Page 20: ...ht 0 Dimensions 0 Width Depth Height 342 x 245 x 19 9mm 13 46 9 64 0 78 in Weight 0 1 97 kg 4 343 lb including battery for UMA models 2 01 kg 4 431 lb including battery for Discrete models Environment 0 Temperature Operating 0 to 40 C Non operating 20 to 60 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 ...

Page 21: ... Integrated LED light Light for Webcam device 2 Integrated webcam Web camera for video communication 3 Integrated microphone Internal microphone for sound recording and video communication 4 Display screen Also called liquid crystal display LCD displays computer output 5 Keyboard For entering data into your computer 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7...

Page 22: ...ard reader Supports MMC MMCplus and SD cards Note Only one card can operate at any given time 2 Power indicator Indicates the computer s power status Blue The computer is turned on Blinking amber The computer is in power saving mode 3 Battery indicator Indicates the computer s battery status Blue The computer is in AC mode Blinking amber The battery is charging ...

Page 23: ... the computer to stay cool even after prolonged use 3 Feature port Connects to a Y cable with VGA RJ45 port 4 HDMI port Supports high definition digital video connections 5 USB 3 0 ports Connects to USB devices e g USB mouse USB camera 6 USB 2 0 ports Connects to USB devices e g USB mouse USB camera 7 Headphones speaker line out jack Connects to audio line out devices e g speakers headphone ...

Page 24: ...utton Ejects the optical disc from the drive 4 ODD emergency eject hole Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 5 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as a table or the handle of a locked drawer Insert the lock into t...

Page 25: ... Base View Table 1 5 Base View No Icon Item Description 1 Battery pack Provides power to the computer when the power cord is unplugged 2 Battery release latch Releases the battery for removal 3 DIMM compartment Houses the computer s memory modules 4 Speaker Outputs sounds ...

Page 26: ... the left button of a mouse Press the left 2 and right 3 buttons located beneath the touchpad to perform selection and execution functions These two buttons are the equivalent of the left and right buttons on a mouse Table 1 6 Touchpad Function Touchpad 1 Left Button 2 Right Button 3 Execute Rapidly tap twice Quickly click twice Select Tap once Click once Access context menu Click once ...

Page 27: ... which the user can toggle on and off Figure 1 8 Keyboard Lock Keys Table 1 8 Keyboard Lock Keys Lock Key Description Caps Lock When On all typed alphabetic characters appears in uppercase Num Lock Off by default When On the overlay numeric keys acts as a numeric keypad If an external keyboard or keypad is present the Num Lock will have the following definitions When On the system boots with exter...

Page 28: ... line up or down when pressing the up or down cursor keys Scroll Lock is not applicable for all applications Table 1 9 Windows specific Keys Key Description Windows Logo key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Functions supported by Windows XP Windows Vist...

Page 29: ...Display the System Properties dialog box Functions supported by Windows XP Break Display the System Properties dialog box U Open the Ease of Access Center window Application key This key has the same effect as clicking the right mouse button it opens the application s context menu Table 1 10 Hotkeys Hotkey Icon Function Description Fn F3 Communication device toggle Toggles the WiFi 3G and or Bluet...

Page 30: ...elected media file Fn Pg Dn Previous Return to the previous media file Fn End Next Jump to the next media file Fn Volume Up Increases the sound volume Fn Volume Down Dereases the sound volume Fn Brightness Down Decreases the screen brightness Fn Brightness Up Increases the screen brightness Table 1 10 Hotkeys Hotkey Icon Function Description ...

Page 31: ...POST press F1 to access the BIOS Setup screen 3 Press to select the Main menu 4 Press to select the D2D Recovery field and make sure it is set to Enabled 5 Press F10 to save settings and close the BIOS Setup screen 6 During POST press Alt F10 to enter the system recovery partition This will display the eRecovery Management window 7 Follow the onscreen instructions to return your computer to factor...

Page 32: ...1 22 Hardware Specifications and Configurations System Block Diagram 0 Figure 1 11 System Block Diagram UMA Figure 1 12 System Block Diagram DISCRETE ...

Page 33: ... 32 to 95 F Operating writing to optical disc 5 to 35 C 41 to 95 F Nonoperating 20 to 60 C 4 to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 to 3 048 m 50 to 10 000 ft Nonoperating 15 to 12 192 m 50 to 40 000 ft Shock Operating 125 g 2 ms half sine TBD Nonoperating 200 g 2 ms half sine TBD Random vibration Operating 0 75 g zero to peak...

Page 34: ...B 2 0 USB 3 0 Integrated in the Mobile Intel HM70 HM77 Express Chipset Wireless LAN Foxconn BCM 43228 20702 Foxconn Atheros WB222 Lite On Atheros WB222 Audio codec Realtek ALC271X_VB6 QFN 48 Card reader Built in Item Specification CPU type Second Generation Intel Core Mobile Processor Family Core logic Four execution cores L1 cache size Two 32 KB instruction caches and two 32 KB data caches L2 cac...

Page 35: ...3317U 1 7 GHz 2C 4T 2 3 GHz 32 nm 3 MB 17 W 1 1 V i7 3517U 1 9 GHz 2C 4T 2 8 GHz 32 nm 4 MB 17 W 1 1 V D 977 1 4 GHz 2C 2T 1 4 GHz 32 nm 2 MB 17 W 1 1 V D 987 1 5 GHz 2C 2T 1 5 GHz 32 nm 2 MB 17 W 1 1 V CPU Temperature Fan Speed RPM SPL Spec dBA 45 3200 28 49 3600 31 57 4000 34 72 4500 37 79 5100 40 Throttling 50 On 96 C Off 88 C OS shuts down at 98 C Hardware shuts down at 85 C Item Specification...

Page 36: ...8 1024 2048 3072 1024 4096 5120 2048 1024 3072 2048 2048 4096 2048 4096 6144 4096 1024 5120 4096 2048 6144 4096 4096 8192 Item Specification Chipset UMA Intel HD Graphics integrated in the Intel Core Mobile Processor Discrete NVIDIA N13M GS 1G Item Specification Models HYNIX Graphic DDRIII 900 1Gb H5TQ1G63DFR 11C LF HYNIX Graphic DDRIII 900 2Gb H5TQ2G63DFR 11C LF HF VRAM type 512 MB 900 MHz DDR3 1...

Page 37: ...OS specification revision 2 1 BIOS Boot specification v1 01 Simple boot flag specification v2 1 System management bus specification v2 0 AHCI support Microsoft XP Vista Windows 7 logo program Microsoft SLP 1 0 support Microsoft OA 2 0 and 2 1 support Item Specification Type AF4S Chiclet keyboard Total number of keys 88 89 93 keys Windows logo key Yes Internal and external USB keyboard work simulta...

Page 38: ...te Yarra Western Digital Scorpio Blue Configuration Interface SATA Third Generation Capacity GB 250 320 500 750 Bytes per sector 512 512 512 512 4096 n a n a Data heads 2 3 2 2 2 n a 4 n a 4 n a n a n a 4 n a Disks 1 1 2 1 1 1 n a 2 n a 2 n a n a n a 2 n a Performance Data buffer 8 8 8 8 16 8 8 Spindle speed RPM 5400 Media data transfer rate Mbits sec max 875 n a n a n a 875 875 994 1175 n a 875 n...

Page 39: ...M Single Layer DVD ROM Dual Layer CD R CD RW CD ROM Read 5x 8x 6x 6x 8x 6x 8x 24x 16x Write 5x 8x 8x 8x 8x 8x 8x 8x 8x 24x 24x 24x Buffer memory 2 MB Loading mechanism Tray loading Release mechanism Electrical release by eject button Release by ATAPI command Emergency release by emergency eject hole Power requirement 5 VDC 0 25 Item Specification Controller RTL8411 Cards supported MultiMediaCard M...

Page 40: ...68 Pixel pitch 0 226 mm Viewing angle H V 90 50 Brightness 200 nit Contrast ratio 400 1 Response time Typical Maximum 8 ms 16 ms Typical power consumption watt 3 8 or 4 4 W Electrical interface 1 channel LVDS Backlight White LED WLED Weight 350 g Physical size 323 324 192 5 5 2 mm Specification UMA Discrete 800 600 60 Hz 16 9 Yes Yes 1024 768 60 Hz 16 9 Yes Yes 1280 600 60 Hz 16 9 Yes Yes 1280 720...

Page 41: ...V power stage voltage Acoustic Echo Cancellation AEC Noise Suppression NS and Beam Forming BF technologies for voice application 48 pin green QFN package Item Specification Controller Realtek ALC271X_VB6 QFN 48 Audio onboard Yes Audio channel Stereo Resolution 18 bit stereo full duplex Compatibility High Definition Audio Specification Sampling rate 1 Hz resolution VSR Variable Sampling Rate Intern...

Page 42: ...pliant with IEEE standards Compliant with IEEE 802 3az draft standard for Energy Efficient Ethernet EEE ACPI compliant Wake on LAN support Item Specification Module Foxconn BCM 43228 Foxconn Atheros WB222 Lite On Atheros WB222 Frequency band 2 4 GHz Protocols and data rates supported 802 11b 1 11 Mbps 802 11g 6 54 Mbps 802 11n 6 5 300 Mbps Interface PCI Express Form factor Compact Half Mini Card A...

Page 43: ...tor PCI Express Mini Card Number of slot 1 Supported card WLAN or WiMAX module Item Specification Power status Solid blue The computer is turned on Blinking amber The computer is in power saving mode Indicator off The computer is turned off Battery status AC adapter connected Solid blue The battery charge is at full capacity Solid amber Battery charging Blinking amber Battery is in abnormal stop c...

Page 44: ...pter Item Specification Vendor and models SANYO AL12A32 Li Ion 4S1P Battery type Lithium ion Pack capacity 2600 mAh Number of battery cell 4 Package configuration 3S2P Item Specification Input rating 65 W Input AC current max 100 240 V 1 6 A 50 60 Hz Output 19 V 3 42 A ...

Page 45: ...s run It is not safe to disassemble the machine in this state G1 Sleeping The computer consumes a small amount of power user mode threads are not being executed and the system appears to be off It is not safe to disassemble the machine in this state G0 Working The computer dispatches user mode application threads and they execute It is not safe to disassemble the machine in this state S4 Non Volat...

Page 46: ...Intel R 7 Series C216 Chipset Family USB Enhanced Host Controller 1E2D IRQ 16 Intel R 7 Series C216 Chipset Family PCI Express Root Port 1 1E10 IRQ 16 Intel R Management Engine Interface IRQ 12 Synaptics PS 2 Port TouchPad IRQ 19 Intel R 7 Series Chipset Family SATA AHCI Controller IRQ 19 Intel R 7 Series C216 Chipset Family PCI Express Root Port 4 1E16 IRQ 19 Broadcom 802 11n Network Adapter IRQ ...

Page 47: ...tem IRQ 101 Microsoft ACPI Compliant System IRQ 102 Microsoft ACPI Compliant System IRQ 103 Microsoft ACPI Compliant System IRQ 104 Microsoft ACPI Compliant System IRQ 105 Microsoft ACPI Compliant System IRQ 106 Microsoft ACPI Compliant System IRQ 107 Microsoft ACPI Compliant System IRQ 108 Microsoft ACPI Compliant System IRQ 109 Microsoft ACPI Compliant System IRQ 110 Microsoft ACPI Compliant Sys...

Page 48: ...ant System IRQ 134 Microsoft ACPI Compliant System IRQ 135 Microsoft ACPI Compliant System IRQ 136 Microsoft ACPI Compliant System IRQ 137 Microsoft ACPI Compliant System IRQ 138 Microsoft ACPI Compliant System IRQ 139 Microsoft ACPI Compliant System IRQ 140 Microsoft ACPI Compliant System IRQ 141 Microsoft ACPI Compliant System IRQ 142 Microsoft ACPI Compliant System IRQ 143 Microsoft ACPI Compli...

Page 49: ...ant System IRQ 167 Microsoft ACPI Compliant System IRQ 168 Microsoft ACPI Compliant System IRQ 169 Microsoft ACPI Compliant System IRQ 170 Microsoft ACPI Compliant System IRQ 171 Microsoft ACPI Compliant System IRQ 172 Microsoft ACPI Compliant System IRQ 173 Microsoft ACPI Compliant System IRQ 174 Microsoft ACPI Compliant System IRQ 175 Microsoft ACPI Compliant System IRQ 176 Microsoft ACPI Compli...

Page 50: ...IRQ 0 System timer IRQ 18 Intel R 7 Series C216 Chipset Family PCI Express Root Port 3 1E14 IRQ 18 Synaptics SMBus Driver IRQ 1 Standard PS 2 Keyboard IRQ 4294967292 Realtek PCIE CardReader IRQ 8 System CMOS real time clock IRQ 4294967291 Realtek PCIe GBE Family Controller IRQ 22 High Definition Audio Controller IRQ 13 Numeric data processor IRQ 23 Intel R 7 Series C216 Chipset Family USB Enhanced...

Page 51: ...C216 Chipset Family PCI Express Root Port 1 1E10 IRQ 16 Intel R Management Engine Interface IRQ 16 Xeon E3 1200 2nd Generation Intel R Core TM Processor Family PCI Express Root Port 0101 IRQ 16 Intel R 7 Series C216 Chipset Family USB Enhanced Host Controller 1E2D IRQ 0 System timer IRQ 4294967291 Realtek PCIE CardReader IRQ 18 Intel R 7 Series C216 Chipset Family PCI Express Root Port 3 1E14 IRQ ...

Page 52: ...ompliant System IRQ 88 Microsoft ACPI Compliant System IRQ 89 Microsoft ACPI Compliant System IRQ 90 Microsoft ACPI Compliant System IRQ 91 Microsoft ACPI Compliant System IRQ 92 Microsoft ACPI Compliant System IRQ 93 Microsoft ACPI Compliant System IRQ 94 Microsoft ACPI Compliant System IRQ 95 Microsoft ACPI Compliant System IRQ 96 Microsoft ACPI Compliant System IRQ 97 Microsoft ACPI Compliant S...

Page 53: ...ant System IRQ 121 Microsoft ACPI Compliant System IRQ 122 Microsoft ACPI Compliant System IRQ 123 Microsoft ACPI Compliant System IRQ 124 Microsoft ACPI Compliant System IRQ 125 Microsoft ACPI Compliant System IRQ 126 Microsoft ACPI Compliant System IRQ 127 Microsoft ACPI Compliant System IRQ 128 Microsoft ACPI Compliant System IRQ 129 Microsoft ACPI Compliant System IRQ 130 Microsoft ACPI Compli...

Page 54: ...ant System IRQ 154 Microsoft ACPI Compliant System IRQ 155 Microsoft ACPI Compliant System IRQ 156 Microsoft ACPI Compliant System IRQ 157 Microsoft ACPI Compliant System IRQ 158 Microsoft ACPI Compliant System IRQ 159 Microsoft ACPI Compliant System IRQ 160 Microsoft ACPI Compliant System IRQ 161 Microsoft ACPI Compliant System IRQ 162 Microsoft ACPI Compliant System IRQ 163 Microsoft ACPI Compli...

Page 55: ...m IRQ 180 Microsoft ACPI Compliant System IRQ 181 Microsoft ACPI Compliant System IRQ 182 Microsoft ACPI Compliant System IRQ 183 Microsoft ACPI Compliant System IRQ 184 Microsoft ACPI Compliant System IRQ 185 Microsoft ACPI Compliant System IRQ 186 Microsoft ACPI Compliant System IRQ 187 Microsoft ACPI Compliant System IRQ 188 Microsoft ACPI Compliant System IRQ 189 Microsoft ACPI Compliant Syste...

Page 56: ...029 Programmable interrupt controller 002C 002D Programmable interrupt controller 0030 0031 Programmable interrupt controller 0034 0035 Programmable interrupt controller 0038 0039 Programmable interrupt controller 003C 003D Programmable interrupt controller 00A0 00A1 Programmable interrupt controller 00A4 00A5 Programmable interrupt controller 00A8 00A9 Programmable interrupt controller 00AC 00AD ...

Page 57: ... resources 0067 0067 Motherboard resources 0080 0080 Motherboard resources 0092 0092 Motherboard resources 00B2 00B3 Motherboard resources 1000 100F Motherboard resources FFFF FFFF Motherboard resources 0400 0453 Motherboard resources 0458 047F Motherboard resources 0500 057F Motherboard resources 0068 006F Motherboard resources 00F0 00F0 Numeric data processor EFA0 EFBF Synaptics SMBus Driver 006...

Page 58: ...d PS 2 Keyboard 0D00 0FFFF PCI bus 0070 0077 System CMOS real time clock 0070 0077 Motherboard resources 002E 002F Motherboard resources 004E 004F Motherboard resources 0061 0061 Motherboard resources 0063 0063 Motherboard resources 0065 0065 Motherboard resources 0067 0067 Motherboard resources 0080 0080 Motherboard resources 0092 0092 Motherboard resources 00B2 00B3 Motherboard resources 1000 10...

Page 59: ... 0457 Motherboard resources 0020 0021 Programmable interrupt controller 0024 0025 Programmable interrupt controller 0028 00029 Programmable interrupt controller 002C 002D Programmable interrupt controller 0030 0031 Programmable interrupt controller 0034 00035 Programmable interrupt controller 0038 0039 Programmable interrupt controller 003C 003D Programmable interrupt controller 00A0 00A1 Programm...

Page 60: ...1 50 Hardware Specifications and Configurations ...

Page 61: ...CHAPTER 2 System Utilities ...

Page 62: ...4 Main 2 6 Security 2 8 Boot 2 11 Exit 2 12 BIOS Flash Utilities 2 13 WinFlash Utility 2 14 Remove HDD BIOS Password Utilities 2 15 Removing the HDD Password 2 15 Removing the BIOS Passwords 2 16 Clearing the BIOS Passwords 2 17 Using DMI Tools 2 18 LAN EEPROM Utility 2 18 ...

Page 63: ...During the next POST press F12 to enter the multi boot menu Navigating the BIOS Utility 0 The BIOS Setup Utility has five menu options namely Information Main Security Boot Exit Perform the following actions to navigate through the BIOS Setup Utility Press to select items in the menu bar Press to select an item in the menu screen or in an option box Press F5 or F6 to change the parameter value Pre...

Page 64: ...ion Table 2 1 Hardware Information Parameter Description CPU Type Model name and core frequency of the installed processor CPU Speed Core frequency of the installed processor HDD Model Name Model name of the installed hard drive HDD Serial Number Serial number of the installed hard drive ATAPI Model Name Model name of the installed optical device System BIOS Version Current system BIOS version VGA...

Page 65: ...set tag number of the computer Product Name Model name of the computer Manufacturer Name Computer manufacturer UUID The universally unique identifier tag assigned to the computer Table 2 1 Hardware Information Continued Parameter Description ...

Page 66: ... System date Format MM DD YYYY month day year Total Memory Total system memory available Video Memory System memory allocated for graphics processing Quiet Boot Show the original equipment manufacturer OEM screen during system boot instead of the typical POST screen Option Enabled or Disabled Network Boot Option to boot system from LAN Option Enabled or Disabled F12 Boot Menu Option to enter the B...

Page 67: ...g mode using LAN Option Enabled or Disabled Wake on WLan Option to wake up the system from a power saving mode using WLAN Option Enabled or Disabled SATA Mode Option to set the SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 68: ... its dealer Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is User password setting Clear or Set HDD Password State Hard drive password setting Clear or Set Set Supervisor Password Option to set the supervisor password Set User Password Option to set a user password Set HDD Password Option to set the hard drive pas...

Page 69: ...s do not appear on the screen 4 Press Enter NOTE NOTE Users can choose to enable the Password on Boot parameter 5 Press F10 to save changes and exit from the BIOS Setup Utility Removing a Password 0 Perform the following 1 Press to highlight a Set _______ Password parameter and press Enter The Set _______ Password dialog box appears Figure 2 5 Set Supervisor Password 2 Type the current password in...

Page 70: ...ter 3 Type the new password in the Enter New Password field 4 Retype the password in the Confirm New Password field Figure 2 7 Setup Notice 5 Press Enter Computer sets Supervisor Password parameter to Set NOTE NOTE Users can choose to enable the Password on Boot parameter 6 Press F10 to save changes and exit from the BIOS Setup Utility Set Supervisor Password Enter Current Password Enter New Passw...

Page 71: ... operating system By default the computer searches for boot devices in the following order 1 Hard disk drive 2 Optical disc drive 3 Network boot 4 External USB hard drive 5 External USB optical drive 6 External USB bootable device Press to select a device and press F5 or F6 to move it up or down the list Figure 2 8 BIOS Boot ...

Page 72: ...eters Parameter Description Exit Saving Changes Close the BIOS Setup Utility and save the setup changes Exit Discarding Changes Close the BIOS Setup Utility without saving the setup changes Load Setup Default Load the default values for all setup items Discard Changes Load the previous values for all setup items Save Changes Save the setup changes ...

Page 73: ...used NOTE NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Rename the BIOS file as XXXXXXX FD 2 Copy the XXXXXXX FD file to a bootable USB device containing the Crisis Recovery disk files 3 Turn off the computer 4 Insert the USB device containing the renamed BIOS f...

Page 74: ...Boot Menu to modify boot priority order Example If using USB HDD to Update BIOS move USB HDD to position 1 Figure 2 10 BIOS Boot 3 Insert the USB HDD and reboot computer 4 Execute BIOS BAT to update BIOS WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click the WinFlash executable file 2 Click OK to begin the update ...

Page 75: ...DD password is entered three times in succession an error is generated Figure 2 11 Figure 2 11 Password Error Status To reset the HDD password 1 Open the computer in a DOS environment 2 Type the following command A unlock6 XXXXX 00 Figure 2 12 Unlock Key Code 3 Press Enter to display the command options Figure 2 13 Password Encoding Password Error Status HDD password error code ...

Page 76: ...word 6 Reboot the computer 7 In the HDD password prompt type the master password generated in step 5 then press Enter Removing the BIOS Passwords 0 To clear a lost BIOS password user or supervisor password you need to short the clear password hardware gap G2201 located on the mainboard Figure 2 14 G2201 Hardware Gap ...

Page 77: ...the two contacts plug one end of the AC adapter into the DC in jack and plug one end to an electrical outlet 6 Press the button to turn on the computer 7 After the BIOS POST remove the tool from the hardware gap 8 Reinstall the DIMM module DIMM cover and battery pack 9 Turn on the computer and press F2 during bootup to access the Setup Utility If no password prompt appears the BIOS passwords have ...

Page 78: ...AN EEPROM Utility 1 Create a DOS bootable USB HDD 2 Copy the contents of the MAC folder to the HDD and remove the HDD form the computer 3 Reboot the computer and press F2 during the boot sequence to enter the setup menu 4 Select the Boot menu item and move the entry USB HDD to the first position Figure 2 15 BIOS Boot 5 Connect the USB HDD and reboot the computer 6 At the command prompt navigate to...

Page 79: ...CHAPTER 3 Machine Maintenance ...

Page 80: ...ad Board 3 21 Removing the Power Button Board 3 23 Removing the HDD Module 3 25 Removing the WLAN Module 3 26 Removing the Mainboard 3 28 Removing the Thermal Module 3 31 Removing the DC In Module 3 33 Removing the Battery Connector 3 34 Removing the Speaker Module 3 35 Removing the LCD Module 3 37 LCD Module Disassembly Process 3 39 LCD Module Disassembly Flowchart 3 39 Removing the LCD Bezel 3 4...

Page 81: ...ing the Thermal Module 3 58 Reinstalling the Mainboard 3 60 Reinstalling the WLAN Module 3 63 Reinstalling the HDD Module 3 65 Reinstalling the Power Button Board 3 66 Reinstalling the Touchpad Board 3 68 Reinstalling the Palmrest Module Upper Case 3 70 External Module Reassembly Process 3 72 Reinstalling the Keyboard 3 72 Reinstalling the ODD Module 3 74 Reinstalling the DIMM Modules 3 77 Reinsta...

Page 82: ...3 4 ...

Page 83: ...n size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components The product previews seen in the disassembly procedures may not represent the final product color or configuration Recommended Equipment 0 To disassemble the computer the following tools are suggested Wrist grounding strap and conductive mat for preventing ele...

Page 84: ...embly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 1 Figure 3 1 AC Adapter 3 Remove any dummy cards that are present 2 4 Place the system on a flat stable surface ...

Page 85: ...ions illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Table 3 1 Main Screw List Screw Quantity Acer Part Number M2 x L3 10 86 9A552 3R0 M2 x L3 black 10 86 00J40 323 M2 5 x L5 27 86...

Page 86: ... Disassembly Flowchart Table 3 2 Screw List Step Screw Quantity Acer Part Number DIMM Cover Disassembly M2 5 x L5 2 86 00J51 535 ODD Disassembly M2 5 L5 1 86 00J51 535 ODD Bracket Disassembly M2 L3 2 86 9A552 3R0 Keyboard Disassembly M2 5 L5 1 86 00J51 535 REMOVE BATTERY PACK DIMM MODULES KEYBOARD ODD MODULE ODD BRACKET DIMM COVER ...

Page 87: ...e is facing up 2 Slide and hold the battery release latch to release the battery pack 1 3 Lift the battery pack from its bay 2 Figure 3 3 Battery Pack NOTE NOTE The battery has been highlighted with the yellow rectangle in Figure 3 3 Detach the battery and follow local regulations for disposal ...

Page 88: ...e the two screws securing the DIMM cover to the lower case assembly Figure 3 4 DIMM Cover Screws 3 Insert a non marring plastic scribe on the base door s notch to release the DIMM cover and then detach the cover from the computer Figure 3 5 DIMM Cover Table 3 4 Screws Step Screw Quantity Screw Type DIMM Cover Disassembly M2 5 L5 2 ...

Page 89: ...n both sides of the DIMM slot 1 until the module tilts upward then detach the DIMM module from the slot 2 Figure 3 6 DIMM Modules NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 6 Follow the local regulations for disposing this type of circuit board 3 Repeat Step 2 to remove the remaining DIMM module ...

Page 90: ...ck procedure described on page 3 9 2 Remove the screw securing the ODD module to the lower case assembly Figure 3 7 ODD Module Screw 3 Gently pull out the ODD module from the ODD drive bay Figure 3 8 ODD Module Table 3 7 Screw Step Screw Quantity Screw Type ODD Module Disassembly M2 5 L5 1 ...

Page 91: ...emove the two screws securing the ODD module to the bracket Figure 3 9 ODD Bracket Screws 5 Detach the bracket from the module Figure 3 10 ODD Bracket Table 3 9 Screws Step Screw Quantity Screw Type ODD Bracket Disassembly M2 L3 2 ...

Page 92: ...3 14 Machine Maintenance 6 Pry the ODD bezel off the module Figure 3 11 ODD Bezel ...

Page 93: ...oving 1 Perform the Removing the Battery Pack procedure described on page 3 9 2 Perform the Removing the ODD Module procedure described on page 3 12 3 Remove the screw securing the keyboard to the lower case Figure 3 12 Upper Case Screw Base Side 4 Turn the computer over and open the LCD panel Table 3 12 Screw Step Screw Quantity Screw Type Keyboard Disassembly M2 5 L5 1 ...

Page 94: ...e latches on the top side of the keyboard Figure 3 13 Keyboard Latches 6 Gently lift the keyboard out of its socket and slide it toward the LCD panel 1 Release the connector latch 2 disconnect the cable from the mainboard 3 then detach the keyboard from the computer Figure 3 14 Keyboard ...

Page 95: ...sembly M2 L3 3 86 9A552 3R0 Power Button Board Disassembly M2 L3 1 86 9A552 3R0 WLAN Module Disassembly M2 L3 1 86 9A552 3R0 Speaker Module Disassembly M2 L3 4 86 9A552 3R0 Mainboard Disassembly M2 L3 1 86 9A552 3R0 Thermal Module Disassembly 5 Battery Connector Disassembly M2 L3 2 86 9A552 3R0 LCD Module Disassembly M2 5 L5 M2 3 1 1 86 00J51 535 EXTERNAL MODULE THERMAL MODULE BATTERY CONNECTOR DC...

Page 96: ...bly Process procedures described on pages 3 8 to 3 15 2 Remove the seventeen base side screws securing the upper case to the lower case Figure 3 16 Upper Case Screws Base Side 3 Turn the computer over and open the LCD panel Table 3 16 Screws Step Screw Quantity Screw Type Upper Case Disassembly M2 5 L5 17 ...

Page 97: ...onnect the power button and touchpad cables 2 Figure 3 17 Power Button and Touchpad Cables 5 Remove the three screws securing the upper case to the lower case assembly Figure 3 18 Upper Case Screws Top Side Table 3 18 Screws Step Screw Quantity Screw Type Upper Case Disassembly M2 5 L5 3 ...

Page 98: ...3 20 Machine Maintenance 6 Gently lift the upper case from the lower case Figure 3 19 Upper Case ...

Page 99: ...procedure described on page 3 18 2 Release the connector latch from the touchpad board 1 then disconnect the touchpad cable 2 Figure 3 20 Touchpad Cable 3 Release the touchpad cable from the adhesive tape securing it 1 then detach the touchpad cable from the touchpad board 2 Figure 3 21 Touchpad Adhesive Tape ...

Page 100: ... Detach the touchpad board from the upper case assembly Figure 3 23 Touchpad Board NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 23 Follow the local regulations for disposing this type of circuit board Table 3 22 Screws Step Screw Quantity Screw Type Touchpad Module Disassembly M2 L3 3 ...

Page 101: ...Release the connector latch from the power button board 1 then disconnect the power button cable 2 Figure 3 24 Power Button Cable 3 Turn the upper case over 4 Remove the screw securing the power button board to the upper case Figure 3 25 Power Button Board Screw Table 3 25 Screw Step Screw Quantity Screw Type Power Button Board Disassembly M2 L3 1 ...

Page 102: ... button board and cable from the upper case Figure 3 26 Power Button Board NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 26 Follow the local regulations for disposing this type of circuit board ...

Page 103: ... HDD Module 0 1 Perform the Removing the Palmrest Module Upper Case procedure described on page 3 18 2 Gently lift the HDD assembly from its socket Figure 3 27 HDD Module 3 Disconnect the HDD cable from the HDD module Figure 3 28 HDD Cable ...

Page 104: ... cables from the WLAN module Figure 3 29 WLAN Module Antennas IMPORTANT For reference during machine reassembly note which cable color corresponds to the main black and auxiliary white connectors 3 Remove the screw securing the WLAN module to the mainboard Figure 3 30 WLAN Module Screw Table 3 30 Screw Step Screw Quantity Screw Type WLAN Module Disassembly M2 L3 1 ...

Page 105: ...etach the WLAN module from the slot Figure 3 31 WLAN Module NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 31 Follow the local regulations for disposing this type of circuit board ...

Page 106: ...Module procedure described on page 3 25 4 Perform the Removing the WLAN Module procedure described on page 3 26 5 Turn the computer over to acces the base side of the lower case assembly 6 Disconnect the speaker cable from the main board Figure 3 32 Speaker Cable 7 Turn the computer over to acces the mainboard 8 Release the LCD cable from the adhesive tape securing it 1 then disconnect the cable f...

Page 107: ...w NOTE NOTE A circuit board that is 10cm2 has been highlighted with a yellow rectangle in Figure 3 34 Follow the local regulations for disposing this type of circuit board 10 Gently tilt the mainboard towards the LCD panel Figure 3 35 Mainboard Table 3 34 Screw Step Screw Quantity Screw Type Mainboard Disassembly M2 L3 1 ...

Page 108: ...connect the HDD cable from the mainboard 1 12 Disconnect the battery cable from the mainboard 2 13 Disconnect the DC In cable from the mainboard 3 then lift the mainboard out of the lower case Figure 3 36 HDD Battery and DC In Cables ...

Page 109: ... on page 3 28 2 Disconnect the thermal module fan cable from the mainboard Figure 3 37 Fan Cable 3 Loosen the spring loaded captive screws securing the thermal module Follow the screw sequence indicated on Figure 3 38 Figure 3 38 Thermal Module Screws Table 3 38 Screws Step Screw Quantity Screw Type Thermal Module Disassembly 5 ...

Page 110: ...3 32 Machine Maintenance 4 Gently lift and detach the thermal module from the mainboard Figure 3 39 Thermal Module ...

Page 111: ...Machine Maintenance 3 33 Removing the DC In Module 0 1 Perform the Removing the Mainboard procedure described on page 3 28 2 Detach the DC In module from the lower case assembly Figure 3 40 DC In Cable ...

Page 112: ...e preceding on page 3 28 2 Remove the two screws securing the battery connector to the lower case assembly Figure 3 41 Battery Connector Screws 3 Detach the battery connector from the lower case assembly Figure 3 42 Battery Connector Table 3 41 Screws Step Screw Quantity Screw Type Battery Connector Disassembly M2 5 L5 2 ...

Page 113: ...rocedure described on page 3 28 2 Detach the speaker cables from lower case assembly Figure 3 43 Speaker Cable 3 Remove the four screws securing the Speaker Module to the lower case assembly Figure 3 44 Speaker Screws Table 3 44 Screws Step Screw Quantity Screw Type Speakers Disassembly M2 L3 4 ...

Page 114: ...3 36 Machine Maintenance 4 Gently lift the Speaker Module and detach it from the lower case assembly Figure 3 45 Speakers ...

Page 115: ... antenna cables from lower case remove the adhesive tapes securing the cables and release the cables from the latches Figure 3 46 WLAN Antenna Cables Latches and Adhesive Tapes 3 Remove the two screws securing the LCD module Figure 3 47 LCD Module Hinge Screws Table 3 47 Screws Step Screw Quantity Screw Type LCD Module Disassembly M2 3 1 M2 5 L5 1 ...

Page 116: ...3 38 Machine Maintenance 4 Detach the LCD module from the lower case Figure 3 48 LCD Module ...

Page 117: ...3 49 LCD Module Disassembly Flowchart Table 3 49 Screw List Step Screw Quantity Acer Part Number LCD Panel Disassembly M2 x L3 4 86 00J40 323 LCD Bracket Disassembly M2 x L3 6 86 00J40 323 LCD BOARD LCD BACK PANEL LCD PANEL ASSEMBLY LCD BEZEL WEB CAMERA LCD MODULE MICROPHONE LCD FPC CABLE LCD BRACKETS ...

Page 118: ...he Removing the LCD Module procedure described on page 3 37 2 Gently pry loose the LCD bezel from the LCD cover 1 Start on the bottom side continue to the left and right sides and finally the top side Detach the bezel from the LCD assembly 2 Figure 3 50 LCD Bezel ...

Page 119: ...2 Disconnect the camera cable from the camera board Figure 3 51 Camera Cable 3 Gently pry the camera board off the LCD back cover Figure 3 52 Camera Board NOTE NOTE A circuit board that is 10 cm2 has been highlighted with a yellow rectangle in Figure 3 52 Follow the local regulations for disposing this type of circuit board ...

Page 120: ...n page 3 40 2 Remove the four screws securing the LCD panel to the LCD back cover Figure 3 53 LCD Panel Screws 3 Release the LCD cable from the latch located near the hinge 1 then gently lift the LCD panel 2 Figure 3 54 LCD Cable Table 3 53 Screws Step Screw Quantity Screw Type LCD Panel Disassembly M2 x L3 4 ...

Page 121: ...e LCD Panel procedure described on page 3 42 2 Detach the self adhesive tapes securing the FPC cable to the back of the LCD Panel Figure 3 55 FPC Cable Adhesive Tapes 3 Detach the transparent adhesive tape 1 then disconnect the FPC cable from the LCD panel 2 Figure 3 56 FPC Cable ...

Page 122: ...ure described on page 3 42 2 Remove the six screws securing the left and right LCD brackets to the LCD back cover Figure 3 57 LCD Bracket Screws 3 Detach the LCD bracket from the LCD back cover Figure 3 58 LCD Bracket Table 3 57 Screws Step Screw Quantity Screw Type LCD Bracket Disassembly M2 L3 6 ...

Page 123: ... 1 Perform the Removing the LCD Panel procedure described on page 3 42 2 Release the microphone cable from the adhesive tapes securing them Figure 3 59 Microphone Adhesive Tapes 3 Gently pry the microphone off the LCD back panel Figure 3 60 Microphone ...

Page 124: ...mbly Process 0 Reinstalling the Microphone 0 1 Gently place the microphone on its socket in the LCD back panel Figure 3 61 Microphone 2 Secure the microphone cable to the LCD back panel using adhesive tapes Figure 3 62 Microphone Adhesive Tapes ...

Page 125: ...Place the LCD bracket into the LCD back cover Figure 3 63 LCD Bracket 2 Secure the left and right LCD brackets to the LCD back cover using six screws Figure 3 64 LCD Bracket Screws Table 3 64 Screws Step Screw Quantity Screw Type LCD Bracket Reassembly M2 L3 6 ...

Page 126: ...0 1 Connect the FPC cable to the LCD panel 1 then secure the FPC cable to the LCD panel using transparent adhesive tape 2 Figure 3 65 FPC Cable 2 Secure the FPC cable to the back of the LCD Panel using self adhesive tape Figure 3 66 FPC Cable Adhesive Tapes ...

Page 127: ... into the LCD back cover 1 then insert the LCD cable into the latch located near the hinge 2 Figure 3 67 LCD Cable 2 Secure the LCD panel to the LCD back cover using four screws Figure 3 68 LCD Panel Screws Table 3 68 Screws Step Screw Quantity Screw Type LCD Panel Reassembly M2 L3 4 ...

Page 128: ... Machine Maintenance Reinstalling the Camera Board 0 1 Gently place the camera board into the LCD back cover Figure 3 69 Camera Board 2 Connect the camera cable to the camera board Figure 3 70 Camera Cable ...

Page 129: ...Machine Maintenance 3 51 Reinstalling the LCD Bezel 0 1 Place the bezel into the LCD assembly then gently press all sides until the bezel latch into place Figure 3 71 LCD Bezel ...

Page 130: ...LCD Module 0 1 Place the LCD module into its socket in the lower case Figure 3 72 LCD Module 2 Secure the LCD module to the lower case using two screws Figure 3 73 LCD Module Hinge Screws Table 3 73 Screws Step Screw Quantity Screw Type LCD Module Reassembly M2 3 1 M2 5 L5 1 ...

Page 131: ...Machine Maintenance 3 53 3 Insert the cables in the lower case latches as shown then secure them to the lower case using adhesive tapes Figure 3 74 WLAN Antenna Cables Latches and Adhesive Tapes ...

Page 132: ...board procedure described on page 3 28 2 Place the Speaker Module into the lower case assembly Figure 3 75 Speakers 3 Secure the Speaker Module to the lower case assembly using four screws Figure 3 76 Speaker Screws Table 3 76 Screws Step Screw Quantity Screw Type Speakers Reassembly M2 L3 4 ...

Page 133: ...Machine Maintenance 3 55 4 Insert the cables in the lower case latches as shown then secure them to the lower case using adhesive tapes Figure 3 77 Speaker Cable ...

Page 134: ... battery connector into the lower case assembly Figure 3 78 Battery Connector 2 Secure the battery connector to the lower case assembly using two screws Figure 3 79 Battery Connector Screws Table 3 79 Screws Step Screw Quantity Screw Type Battery Connector Reassembly M2 L3 2 ...

Page 135: ...Machine Maintenance 3 57 Reinstalling the DC In Module 0 1 Place the DC In module into the lower case assembly Figure 3 80 DC In Cable ...

Page 136: ...dule into the mainboard Figure 3 81 Thermal Module 2 Tighten the spring loaded captive screws securing the thermal module Follow the screw sequence indicated on Figure 3 82 Figure 3 82 Thermal Module Screws Table 3 82 Screws Step Screw Quantity Screw Type Thermal Module Reassembly 5 ...

Page 137: ...Machine Maintenance 3 59 3 Connect the thermal module fan cable to the mainboard Figure 3 83 Fan Cable ...

Page 138: ...lower case then connect the HDD cable to the mainboard 1 2 Connect the battery cable to the mainboard 2 then connect the DC In cable to the mainboard 3 Figure 3 84 HDD Battery and DC In Cables 3 Gently lower the mainboard into its socket in the lower case assembly Figure 3 85 Mainboard ...

Page 139: ... 3 86 Mainboard Screw 5 Connect the cable to the mainboard 1 then secure the LCD cable to the mainboard using adhesive tape 2 Figure 3 87 LCD Cable 6 Turn the computer over to acces the base side of the lower case assembly Table 3 86 Screw Step Screw Quantity Screw Type Mainboard Reassembly M2 L3 1 ...

Page 140: ...3 62 Machine Maintenance 7 Connect the speaker cable to the main board Figure 3 88 Speaker Cable ...

Page 141: ...ule 0 1 Insert the WLAN module into its slot in the mainboard Figure 3 89 WLAN Module 2 Secure the WLAN module to the mainboard using one screw Figure 3 90 WLAN Module Screw Table 3 90 Screw Step Screw Quantity Screw Type WLAN Module Reassembly M2 L3 1 ...

Page 142: ... 3 Plug the two 2 antenna cables to the WLAN module Figure 3 91 WLAN Module Antennas IMPORTANT Refer to your machine disassembly note to determine which cable color corresponds to the main black and auxiliary white connectors ...

Page 143: ...Machine Maintenance 3 65 Reinstalling the HDD Module 0 1 Connect the HDD cable to the HDD module Figure 3 92 HDD Cable 2 Gently insert the HDD assembly into its socket Figure 3 93 HDD Module ...

Page 144: ...the power button board and cable into the upper case Figure 3 94 Power Button Board 2 Secure the power button board to the upper case using one screw Figure 3 95 Power Button Board Screw Table 3 95 Screw Step Screw Quantity Screw Type Power Button Board Reassembly M2 L3 1 ...

Page 145: ...Machine Maintenance 3 67 3 Turn the upper case over 4 Connect the power button cable to the power button board 1 then press the connector latch 2 until it locks into place Figure 3 96 Power Button Cable ...

Page 146: ...r case assembly Figure 3 97 Touchpad Board 2 Connect the touchpad cable to the touchpad board 1 then press the connector latch 2 until it locks into place Figure 3 98 Touchpad Cable 3 Place the touchpad cable into the touchpad board 1 then secure the touchpad cable to the board using adhesive tape 2 ...

Page 147: ...9 Figure 3 99 Touchpad Adhesive Tape 4 Secure the touchpad board to the upper case assembly using three screws Figure 3 100 Touchpad Screws Table 3 100 Screws Step Screw Quantity Screw Type Touchpad Module Reassembly M2 L3 3 ...

Page 148: ... 0 1 Place the upper case into the lower case assembly Figure 3 101 Upper Case 2 Secure the upper case to the lower case assembly using three screws Figure 3 102 Upper Case Screws Top Side Table 3 102 Screws Step Screw Quantity Screw Type Upper Case Reassembly M2 5 L5 3 ...

Page 149: ...y lock into place Figure 3 103 Power Button and Touchpad Cables 4 Turn the computer over to acces the base side of the lower case assembly 5 Secure the upper case to the lower case assembly using seventeen screws Figure 3 104 Upper Case Screws Base Side Table 3 104 Screws Step Screw Quantity Screw Type Upper Case Reassembly M2 5 L5 17 ...

Page 150: ...1 then press the connector latch 2 until it locks into place Place the keyboard into its socket 3 Figure 3 105 Keyboard 3 Use a non marring plastic flat blade screwdriver to push the latches on the top side of the keyboard then press the keyboard until it latch into place Figure 3 106 Keyboard Latches 4 Turn the computer over to acces the base side of the lower case assembly ...

Page 151: ...ine Maintenance 3 73 5 Secure the keyboard to the lower case assembly using one screw Figure 3 107 Upper Case Screws Base Side Table 3 107 Screws Step Screw Quantity Screw Type Keyboard Reassembly M2 5 L5 1 ...

Page 152: ...3 74 Machine Maintenance Reinstalling the ODD Module 0 1 Press the ODD bezel into the module until it latch into place Figure 3 108 ODD Bezel 2 Place the bracket into the module Figure 3 109 ODD Bracket ...

Page 153: ...e bracket using two screws Figure 3 110 ODD Bracket Screws 4 Gently push the ODD module into the ODD drive bay until the ODD connector latch into place Figure 3 111 ODD Module Table 3 110 Screws Step Screw Quantity Screw Type ODD Bracket Reassembly M2 L3 2 ...

Page 154: ...3 76 Machine Maintenance 5 Secure the ODD module to the lower case assembly using one screw Figure 3 112 ODD Module Screw Table 3 112 Screw Step Screw Quantity Screw Type ODD Module Reassembly M2 5 L5 1 ...

Page 155: ...nce 3 77 Reinstalling the DIMM Modules 0 1 Insert the DIMM module into the slot 1 then push the it downward until it latches into place 2 Figure 3 113 DIMM Modules 2 Repeat Step 1 to reinstall the remaining DIMM module ...

Page 156: ...to the computer and press it downward until the DIMM cover latches into place Figure 3 114 DIMM Cover 2 Secure the DIMM cover to the lower case assembly using two screws Figure 3 115 DIMM Cover Screws Table 3 115 Screws Step Screw Quantity Screw Type DIMM Cover Reassembly M2 5 L5 2 ...

Page 157: ...Machine Maintenance 3 79 Reinstalling the Battery Pack 0 1 Insert the battery pack into its bay until it latches into place Figure 3 116 Battery Pack ...

Page 158: ...3 80 Machine Maintenance ...

Page 159: ...CHAPTER 4 Troubleshooting ...

Page 160: ... 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 WLAN Failure 4 14 Bluetooth Failure 4 15 Card Reader Failure 4 16 Thermal Unit Failure 4 17 Other Functions Failure 4 18 Intermittent Problems 4 19 Undetermined Problems 4 19 Error Codes 4 20 BIOS Beep Codes 4 21 POST Codes 4 26 Component Codes 4 26 Progress Codes 4 31 ...

Page 161: ...tain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Refer to Table 4 1 for a list of verified symptom category to determine the solution 4 If the issue is still not resolved refer to the Online Support Information on page 8 3 Table 4 1 Common Proble...

Page 162: ... the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal module and fan airways are free of obstructions Refer to the to the Thermal Unit Failure section on page 4 17 5 Remove all external and non essential hardware c...

Page 163: ... following one at a time 1 Make sure that internal display is selected Switch between the internal and external display by pressing Fn F5 NOTE NOTE This hotkey may not apply to all models Refer to the computer s user manual for the applicable hotkey sequence 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If there is no power refer to th...

Page 164: ...aced The same goes for when there is extensive pixel damage i e different colored spots in the same locations on the screen Perform the Removing the LCD Module and Removing the Camera Board procedures described on pages 3 37 and 3 41 respectively NOTE NOTE Make sure that the computer is not running on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level ...

Page 165: ... Run the Windows Memory Diagnostic from the operating system DVD and follow the on screen prompts 9 If the issue is still not resolved refer to the Online Support Information on page 8 3 LCD Failure 0 If the LCD fails perform the following one at a time Do not replace a non defective FRU Figure 4 3 LCD Failure ...

Page 166: ...4 8 Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following one at a time Do not replace a non defective FRU Figure 4 4 Keyboard Failure ...

Page 167: ...Troubleshooting 4 9 Touchpad Failure 0 If the Touchpad fails perform the following one at a time Do not replace a non defective FRU Figure 4 5 Touchpad Failure ...

Page 168: ...o Start Control Panel System and Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all vol...

Page 169: ...ow right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time ...

Page 170: ...evices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Fo...

Page 171: ...Troubleshooting 4 13 USB Failure 0 If the USB fails perform the following one at a time Do not replace a non defective FRU Figure 4 8 USB Failure ...

Page 172: ...4 14 Troubleshooting WLAN Failure 0 If the WLAN fails perform the following one at a time Do not replace a non defective FRU Figure 4 9 WLAN Failure ...

Page 173: ...Troubleshooting 4 15 Bluetooth Failure 0 If the Bluetooth fails perform the following one at a time Do not replace a non defective FRU Figure 4 10 Bluetooth Failure ...

Page 174: ...4 16 Troubleshooting Card Reader Failure 0 If the Card Reader fails perform the following one at a time Do not replace a non defective FRU Figure 4 11 Card Reader Failure ...

Page 175: ...Troubleshooting 4 17 Thermal Unit Failure 0 If the Thermal Unit fails perform the following one at a time Do not replace a non defective FRU Figure 4 12 Thermal Unit Failure ...

Page 176: ...4 18 Troubleshooting Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective ...

Page 177: ...t whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not replace non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly 1 Remove power from the computer 2 Visually check the comp...

Page 178: ...uration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System is disabled An incorrect password was entered No error code Battery critically low In this situation BIOS will issue four 4 short beeps then shuts the system down No message is displayed No error code Temperature is critically high In this situation BI...

Page 179: ...d alternate registers with initial POST values 12h Restore CPU control word during warm boot 13h Initialize PCI Bus Mastering devices 14h Initialize keyboard controller 16h 1 2 2 3 BIOS ROM checksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Te...

Page 180: ...MOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start optional 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 2 2 3 1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display prompt Press F2 to enter SETUP 5B...

Page 181: ...tall external parallel ports 85h Initialize PC compatible PnP ISA devices 86h Re initialize onboard I O ports 87h Configure Motherboard Configurable Devices optional 88h Initialize BIOS Area 89h Enable Non Maskable Interrupts NMIs 8Ah Initialize Extended BIOS Data Area 8Bh Test and initialize PS 2 mouse 8Ch Initialize floppy controller 8Fh Determine number of ATA drives optional 90h Initialize har...

Page 182: ...g system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen optional BFh Check virus and backup reminders C0h Try to boot with INT 19 C1h Initialize POST Error Manager PEM C2h Initialize error logging C3h Init...

Page 183: ...BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clea...

Page 184: ...d integer value that is assigned by the build process The following tables describe the various ranges of component codes The Component Code is assigned to an individual component or driver using the POSTCODE option in the DSC file If the value that follows POSTCODE is a hexadecimal or decimal number in the range 0x00 0xdf then that code will be used with all POST Codes associated with that driver...

Page 185: ...28 POSTCODE_CC_DATA_HUB 0x29 POSTCODE_CC_HII_DATABASE 0x2a POSTCODE_CC_RESET 0x2b POSTCODE_CC_METRONOME 0x2c POSTCODE_CC_INTERRUPT_CONTROLLER 0x2d POSTCODE_CC_DIAGNOSTIC_SUMMARY 0x2e POSTCODE_CC_SMBIOS 0x2f POSTCODE_CC_SMM_COMMUNICATION 0x30 POSTCODE_CC_SMM_RUNTIME 0x31 POSTCODE_CC_SMM_SERVICES 0x32 POSTCODE_CC_FIRMWARE_DEVICE 0x33 POSTCODE_CC_CAPSULE_SERVICES 0x34 POSTCODE_CC_MONOTONIC_COUNTER 0x...

Page 186: ...S2_MOUSE 0x46 POSTCODE_CC_PS2_KEYBOARD 0x47 POSTCODE_CC_EHCI 0x48 POSTCODE_CC_XHCI 0x49 POSTCODE_CC_UHCI 0x4a POSTCODE_CC_OHCI 0x4b POSTCODE_CC_USB_KEYBOARD 0x4c POSTCODE_CC_USB_MOUSE 0x4d POSTCODE_CC_USB_MASS_STORAGE 0x4e POSTCODE_CC_CONSOLE_SPLITTER 0x4f POSTCODE_CC_GRAPHICS_CONSOLE 0x50 POSTCODE_CC_SERIAL_CONSOLE 0x51 POSTCODE_CC_TEXT_CONSOLE 0x52 POSTCODE_CC_DISK_IO 0x53 POSTCODE_CC_PARTITION ...

Page 187: ...0xb0 0xbf These values are reserved for future expansion 0xc0 0xcf These values are reserved for core chipset drivers north bridge south bridge and CPU and are assigned by chipset family POSTCODE_CC_MEMORY_CONTROLLER 0xc0 Memory Controller 0xd0 0xd7 These values are reserved for Small Silicon drivers SIOs flash fingerprint etc POSTCODE_CC_SUPER_IO 0xd0 Super I O POSTCODE_CC_FLASH_CONTROLLER 0xd1 F...

Page 188: ...OSTCODE_PC_IPL_S3 0xe5 Entering DXE IPL s S3 boot path POSTCODE_PC_S3_OS 0xe6 Exiting S3 boot path back to the OS POSTCODE_PC_IPL_RECOVERY 0xe7 Entering DXE IPL s recovery boot path POSTCODE_PC_IPL_EXIT 0xe8 POSTCODE_PC_DXE_ENTRY 0xe9 Entering DXE Dispatch POSTCODE_PC_DXE_EXIT 0xea Exiting DXE Dispatch POSTCODE_EC_PEI_MEMORY 0xeb No permanent memory found at the end of PEI POSTCODE_EC_PEI_IPL 0xec...

Page 189: ...tart member function of the component s instance of the Driver Binding protocol was called POSTCODE_PC_COMP_STOP 0x07 The Stop member function of the component s instance of the Driver Binding protocol was called POSTCODE_PC_COMP_SMM_INIT 0x08 The component was loaded and the entry point called inside of SMM POSTCODE_EC_DEVICE_ERROR 0x09 The driver encountered a condition where it cannot proceed d...

Page 190: ...4 32 Troubleshooting ...

Page 191: ...CHAPTER 5 Jumper and Connector Locations ...

Page 192: ...5 2 Mainboard Layout 5 3 Clearing Password Check and BIOS Recovery 5 7 Clearing the BIOS Passwords 5 7 Performing a BIOS Recovery 5 8 ...

Page 193: ...iew UMA No Code Component No Code Component 1 PWRCN1 Power button board cable connector 5 LCD1 LCD cable connector 2 WLAN1 Mini card slot for wireless module 6 KB2 Backlight keyboard cable connector 3 TPAD1 Touchpad cable connector 15 models 7 KB1 Keyboard cable connector 4 TPAD2 Touchpad cable connector 14 models 8 CARD1 Card reader connector ...

Page 194: ...onent No Code Component 1 LCD1 LCD cable connector 5 PWRCN1 Power button board cable connector 2 KB2 Backlight keyboard cable connector 6 WLAN1 Mini card slot for wireless module 3 KB1 Keyboard cable connector 7 TPAD1 Touchpad cable connector 15 models 4 CARD1 Card reader connector 8 TPAD2 Touchpad cable connector 14 models ...

Page 195: ...SB3 USB 2 0 port 2 KB2 Backlight keyboard cable connector 10 LOUT1 Headphones speaker line out jack port 3 CPU1 CPU 11 DM2 DIMM slot 2 4 WLAN1 Mini card slot for wireless module 12 DM1 DIMM slot 1 5 FT1 Feature port 13 SPK1 Speaker cable connector 6 HDMI1 HDMI port 14 HDD2 HDD cable connector 7 AUSB1 USB 3 0 port 15 RTC1 RTC battery 8 AUSB2 USB 2 0 port 16 ODD1 ODD connector ...

Page 196: ...IN1 DC In cable connector 9 DM2 DIMM slot 2 2 CPU1 CPU 10 DM1 DIMM slot 1 3 FT1 Feature port 11 SPK1 Speaker cable connector 4 HDMI1 HDMI port 12 RTC1 RTC battery 5 AUSB1 USB 3 0 port 13 HDD2 HDD cable connector 6 AUSB2 USB 2 0 port 14 ODD1 ODD connector 7 AUSB3 USB 2 0 port 15 VGA1 VGA 8 LOUT1 Headphones speaker line out jack port 16 BAT2 Battery connector ...

Page 197: ... DIMM module and locate the G2201 gap 4 Use an electrical conductivity tool to short the two contacts on the hardware gap together 5 While resting the tool on the two contacts plug one end of the AC adapter into the DC in jack and plug one end to an electrical outlet 6 Press the button to turn on the computer 7 After the BIOS POST remove the tool from the hardware gap 8 Reinstall the DIMM module D...

Page 198: ...1 Prepare a removable USB flash drive Note that all data in the USB flash drive will be cleared during the creation of the crisis disk 2 Set up a computer running the Windows XP Vista or 7 operating system and plug in the USB flash drive into an available USB port 3 Open the Notepad program and create a new file 4 Type startup nsh For example the USB key prompt is fs0 The PFlash efi and BIOS cap f...

Page 199: ...system will force the BIOS to execute the boot block program To perform a BIOS recovery 1 Shut down the BIOS failed computer 2 Connect the USB flash drive containing the Crisis Recovery disk files to the computer 3 Press and hold the Fn Esc keys then press the power button The BIOS recovery process begins When the process is complete the computer will automatically reboot 4 Disconnect the USB flas...

Page 200: ...5 10 Jumper and Connector Locations ...

Page 201: ...CHAPTER 6 FRU List ...

Page 202: ...6 2 Aspire MS2360 Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 FRU List 6 7 ...

Page 203: ...eb or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to retur...

Page 204: ...in Assembly 0 Figure 6 1 Main Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description Part Number 1 Panel assembly 60 4TU13 011 2 CCD module 3 LCD module 4 Husk hinge left 34 4TU15 001 5 Husk hinge right 34 4TU14 001 6 LCD bezel assembly 60 4TU14 001 ...

Page 205: ...0 4TU07 002 14 Touch pad module 60 4TU15 002 15 Upper case assembly 65 4TU12 001 16 DC In cable 50 4TU04 001 17 Wireless LAN card 18 Mainboard 19 Battery 20 ODD bracket 33 4TU05 001 21 ODD module 22 ODD bezel assembly 60 4TU10 001 23 UMA battery cable 50 4TU14 001 24 HDD cable 65 4TU14 001 25 HDD module 26 Lower case assembly 60 4TU27 001 27 Dummy card 42 4TU15 001 28 DIMM cover 60 4TU11 001 Table...

Page 206: ... 2 LCD Assembly Exploded Diagram No Description Part Number 1 LCD bezel assembly 60 4TU37 001 2 LCD module 3 Hinge left 34 4TU15 001 4 Hinge right 34 4TU14 001 5 CCD module 6 Antenna WIFI left 25 90ADQ 001 7 Antenna WIFI right 25 90ADR 001 8 LVDS combo cable 50 4TU08 001 9 Panel painting 60 4TU13 001 ...

Page 207: ... SANYO KT 00403 003 BOARDS HUSK POWER BD 11957 1 MP D 55 M2DN1 001 TOUCHPAD EMC S9665A 10H0 56 M1BN1 002 TOUCHPAD SYNAPTICS TM 02245 001 56 M1BN1 003 TOUCHPAD W BLUE TP MYLAR FOR HUSK 56 M1BN1 001 TOUCHPAD W PURPLE TP MYLAR FOR HUSK 56 M1CN1 001 TOUCHPAD W SILVER TP MYLAR FOR HUSK 56 M3BN1 001 WLAN 3RD WIFI 2X2 AGN BT4 0 ATHEROS NI 23600 102 WLAN 3RD WIFI 2X2 AGN BT4 0 ATHEROS NI 23600 103 WLAN BR...

Page 208: ...DN1 001 C A HUSK BATTERY CABLE YY 50 M1DN1 001 C A HUSK DCIN CABLE ICT 50 M1PN1 001 C A HUSK DCIN CABLE MEC 50 M1PN1 001 C A HUSK DCIN CABLE WANSHIH 50 M1PN1 001 C A HUSK DCIN CABLE YY 50 M1PN1 001 C A HUSK HDD CABLE INT 50 M2DN1 002 C A HUSK UMA BATTERY CABLE ICT 50 M2DN1 004 C A HUSK UMA BATTERY CABLE MEC 50 M2DN1 004 C A HUSK UMA BATTERY CABLE WANSHIH 50 M2DN1 004 C A HUSK UMA BATTERY CABLE YY ...

Page 209: ...27 RSF01 013 CHINA BK 1M 27 RSF01 007 DENMARK BK 1M 27 RSF01 004 EU BK 1M 27 RSF01 002 HUSK DCIN CABLE FOR UMA SA 50 M2DN1 003 HUSK DCIN CABLE FOR UMA 50 M2DN1 003 HUSK DCIN CABLE FOR UMA ICT 50 M2DN1 003 HUSK DCIN CABLE FOR UMA MEC 50 M2DN1 003 HUSK DCIN CABLE FOR UMA WS 50 M2DN1 003 HUSK DCIN CABLE SINGATRON 50 M1PN1 001 ISRAEL BK 1M 27 RSF01 011 ITALY BK 1M 27 RSF01 006 JAPAN BK 1M 27 RSF01 009...

Page 210: ...SSEMBLY 60 HUSK LCASE ASSY HUSK SABLE 60 M1BN1 001 60 LCASE ASSY HUSK FG 60 M1BN1 001 60 LCASE ASSY HUSK GYT 60 M1BN1 001 ASSY HUSK CR LCASE DOOR ASSY 42 M2DN1 001 60 HUSK TP BKT ASSY 60 M1BN1 003 60 HUSK UCASE ASSY BULE ADD BKT 60 M1BN1 002 60 HUSK UCASE ASSY_ PURPLE ADD BKT 60 M1CN1 001 60 HUSK UCASE ASSY_SILVER ADD BKT 60 M3BN1 001 ASSY_60_BEZEL_HUSK_M _BLUE 60 M1BN1 004 ASSY_60_BEZEL_HUSK_M _P...

Page 211: ...0_PANEL_SILVER__ PAINTING_HUSK 60 M3BN1 004 ASSY_HUSK_TP_MODULE RESERVE DUMMY CARD HUSK 42 M2DN1 002 HINGE_L_HUSK_LH 33 M1BN1 001 HINGE_L_HUSK_SNR 33 M1BN1 001 HINGE_L_HUSK_SZS 33 M1BN1 001 HINGE_R_HUSK_LH 33 M1BN1 002 HINGE_R_HUSK_SNR 33 M1BN1 002 HINGE_R_HUSK_SZS 33 M1BN1 002 ODD BEZEL ASSY HUSK 42 M2DN1 003 ODD BKT HUSK 33 M2DN1 001 COMMUNICATION MODULE ANTENNA WIFI AUX R HUSK 50 M1BN1 003 ANTE...

Page 212: ... HUSK HDD N320GB5 4KS_4K FOR HUSK HDD N500GB5 4KS FOR HUSK HDD N500GB5 4KS_4K FOR HUSK HDD320GB SGT 9YG142 190 FW 0010SDM1 5 4K KH 32001 026 HEATSINK ASSY THM DIS DELTA DELTA VA41 CR 60 M1PN1 002 ASSY THM DIS FORCECON FORCECON VA41 CR 60 M1PN1 002 ASSY THM DIS ROBIN DELTA VA41 CR 60 M1PN1 002 ASSY THM UMA DELTA DELTA VA41 CR 60 M2DN1 003 ASSY THM UMA FORCECON FORCECON VA41 CR 60 M2DN1 003 ASSY THM...

Page 213: ...9 KB BRAZ PORTUGUESE PURPLE FO R WCQ W FRAM 60 M1CN1 007 KB BRAZ PORTUGUESE SILVER FOR WCQ W FRAME 60 M3BN1 007 KB BULGARIA BLUE FOR WCQ HUSK W FRAME 60 M1BN1 010 KB BULGARIA PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 008 KB BULGARIA SILVER FOR WCQ HUSK W FRAME 60 M3BN1 008 KB CHINESE BLUE FOR WCQ HUSK W FRAME 60 M1BN1 012 KB CHINESE PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 010 KB CHINESE SILVER FOR WCQ HUS...

Page 214: ...OR WCQ HUSK W FRAME 60 M1CN1 013 KB FRENCH SILVER FOR WCQ HUSK W FRAME 60 M3BN1 013 KB GERMAN BLUE FOR WCQ HUSK W FRAME 60 M1BN1 016 KB GERMAN PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 014 KB GERMAN SILVER FOR WCQ HUSK W FRAME 60 M3BN1 014 KB GREEK BLUE FOR WCQ HUSK W FRAME 60 M1BN1 017 KB GREEK PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 015 KB GREEK SILVER FOR WCQ HUSK W FRAME 60 M3BN1 015 KB HUNGARIAN BLUE...

Page 215: ...KOREAN SILVER FOR WCQ HUSK W FRAME 60 M3BN1 019 KB MP 11F70J0 4421 JAPANESE AF4S 60 M1CN1 018 KB MP 11F70J0 4422 JAPANESE AF4S 60 M1BN1 020 KB MP 11F70J0 4424 JAPANESE AF4S NK I1413 01D KB MP 11F73A0 4421 ARABIC AF4S 60 M1CN1 005 KB MP 11F73A0 4422 ARABIC AF4S 60 M1BN1 007 KB MP 11F73A0 4424 ARABIC AF4S NK I1413 010 KB MP 11F73GR 4421 GREEK AF4S 60 M1CN1 015 KB MP 11F73GR 4422 GREEK AF4S 60 M1BN1 ...

Page 216: ... KB MP 11F73SU 4424 RUSSIAN AF4S NK I1413 01J KB MP 11F73T0 4421 THAILAND AF4S 60 M1CN1 028 KB MP 11F73T0 4422 THAILAND AF4S 60 M1BN1 030 KB MP 11F73T0 4424 THAILAND AF4S NK I1413 01P KB MP 11F73U4 4421 US INTERNATION AF4S 60 M1CN1 031 KB MP 11F73U4 4422 US INTERNATION AF4S 60 M1BN1 033 KB MP 11F73U4 4424 US INTERNATION AF4S NK I1413 01S KB MP 11F76AF 4421 FR ARABIC AF4S 60 M1CN1 012 KB MP 11F76AF...

Page 217: ...M1CN1 009 KB MP 11F76CS 4422 CZ SK AF4S 60 M1BN1 011 KB MP 11F76CS 4424 CZ SK AF4S NK I1413 014 KB MP 11F76CU 4421 CANADA BILINGUAL AF4S 60 M1CN1 033 KB MP 11F76CU 4422 CANADA BILINGUAL AF4S 60 M1BN1 035 KB MP 11F76CU 4424 CANADA BILINGUAL AF4S NK I1413 01U KB MP 11F76D0 4421 GERMAN AF4S 60 M1CN1 014 KB MP 11F76D0 4422 GERMAN AF4S 60 M1BN1 016 KB MP 11F76D0 4424 GERMAN AF4S NK I1413 019 KB MP 11F7...

Page 218: ...4S NK I1413 018 KB MP 11F76GB 4421 UK AF4S 60 M1CN1 030 KB MP 11F76GB 4422 UK AF4S 60 M1BN1 032 KB MP 11F76GB 4424 UK AF4S NK I1413 01R KB MP 11F76HU 4421 HUNGARIAN AF4S 60 M1CN1 016 KB MP 11F76HU 4422 HUNGARIAN AF4S 60 M1BN1 018 KB MP 11F76HU 4424 HUNGARIAN AF4S NK I1413 01B KB MP 11F76I0 4421 ITALIAN AF4S 60 M1CN1 017 KB MP 11F76I0 4422 ITALIAN AF4S 60 M1BN1 019 KB MP 11F76I0 4424 ITALIAN AF4S N...

Page 219: ...BN1 028 KB MP 11F76S0 4424 SWEDEN AF4S NK I1413 01M KB MP 11F76SA 4421 SLO CRO AF4S 60 M1CN1 024 KB MP 11F76SA 4422 SLO CRO AF4S 60 M1BN1 026 KB MP 11F76SA 4424 SLO CRO AF4S NK I1413 01K KB MP 11F76TQ 4421 TURKISH AF4S 60 M1CN1 029 KB MP 11F76TQ 4422 TURKISH AF4S 60 M1BN1 031 KB MP 11F76TQ 4424 TURKISH AF4S NK I1413 01Q KB NORDIC BLUE FOR WCQ HUSK W FRAME 60 M1BN1 022 KB NORDIC PURPLE FOR WCQ HUSK...

Page 220: ...E FOR WCQ HUSK W FRAME 60 M1BN1 026 KB SLO CRO PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 024 KB SLO CRO SILVER FOR WCQ HUSK W FRAME 60 M3BN1 024 KB SPANISH BLUE FOR WCQ HUSK W FRAME 60 M1BN1 027 KB SPANISH PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 025 KB SPANISH SILVER FOR WCQ HUSK W FRAME 60 M3BN1 025 KB SWEDEN BLUE FOR WCQ HUSK W FRAME 60 M1BN1 028 KB SWEDEN PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 026 KB SWE...

Page 221: ...UK PURPLE FOR WCQ HUSK W FRAME 60 M1CN1 030 KB UK SILVER FOR WCQ HUSK W FRAME 60 M3BN1 030 KB US INTERNATIONAL W HEBREW BLUE W FRAM 60 M1BN1 034 KB US INTERNATIONAL W HEBREW PURPLE W FR 60 M1CN1 032 KB US INTERNATIONAL W HEBREW SILVER W FRA 60 M3BN1 032 KB US INTERNATIONAL BLUE FOR WCQ HUSK 60 M1BN1 033 KB US INTERNATIONAL PURPLE F OR WCQ W FRA 60 M1CN1 031 KB US INTERNATIONAL SILVER F OR WCQ HUSK...

Page 222: ...14 WXGA ANT 2 Css W CAM DIS PAINT 6M M2RN1 002 LCD 14 WXGA ANT 2 Css W CAM UMA IMR 6M M3BN1 001 LCD 14 WXGA ANT 2 Css W CAM UMA PAINT 6M M3BN1 002 LCD 14 WXGA ANT 2 Cuu W CAM DIS IMR 6M M1EN1 001 LCD 14 WXGA ANT 2 Cuu W CAM DIS PAINT 6M M1EN1 002 LCD 14 WXGA ANT 2 Cuu W CAM UMA IMR 6M M1CN1 001 LCD 14 WXGA ANT 2 Cuu W CAM UMA PAINT 6M M1CN1 002 LCD CMI 14 WXGA GLARE BT140GW03 V2 LK 1400D 009 MAINB...

Page 223: ...S6CFR8C H9 DDR3 1333MHZ KN 2GB0G 031 SODIMM 4G ACR512X64D3S13C9G DDR3 1333MHZ KN 4GB07 001 SODIMM 4G EBJ40UG8BBU0 GN F DDR3 1600MHZ KN 4GB09 005 SODIMM 4G HMT351S6CFR8C H9 DDR3 1333MHZ KN 4GB0G 012 SODIMM 4G NT4GC64B8HG0NS CG DDR3 1333 KN 4GB03 009 MICROPHONE MICROPHONE CABLE HUSK XM RESERVE MICROPHONE CABLE_GOERTEK RESERVE MICROPHONE CABLE_GOTOP RESERVE MISCELLANEOUS HDD DASP 7MM 47 M2DN1 002 HUS...

Page 224: ...SK_TP_ID_MYLAR_BLU E_SY RESERVE HUSK_TP_ID_MYLAR_SILV ER_JM RESERVE HUSK_TP_ID_MYLAR_SILV ER_SY RESERVE PETRA_TP_GASKET RESERVE PETRA_TP_GASKET_2 RESERVE SCREWS SCREW WAFER NYLOK NI 2ML3 86 9A552 3R0 SCRW IMS 2 5X5_NYLOK1 8 86 M2DN1 002 SCRW MACH WAFER M2 5 L3 BNI 86 M1BN1 001 SCRWF_PHM2 0 4X3 4 2 0 3 RED 86 00J40 323 SPEAKER SPEAKER HUSK VA41CR FG 23 M1BN1 001 SPEAKER HUSK VA41CR GYT 23 M1BN1 001...

Page 225: ...CHAPTER 7 Test Compatible Components ...

Page 226: ...7 2 Microsoft Windows 7 Environment Test 7 3 ...

Page 227: ...combo port cable LAN VGA combo port cable NC 23811 003 Adapter 10001081 DELTA 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65VH BA LV5 Low profile LED LF AP 06501 033 60036752 LITE ON SINGAPORE 65W Adapter LITE ON 65W 19V 1 7x5 5x11 Yellow PA 1650 86AW LV5 Low profile LF AP 06503 031 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow A065R035L A11 065N1A LV5 low profile ...

Page 228: ...7MB 10001067 INTEL Ci33217UB CPU Intel Core i3 i3 3217U BGA 1 8G 1600 17W Ivy Bridge KC 32101 3UM 10001067 INTEL Ci52467MB CPU Intel Core i5 2467M BGA 1 6G 17W KC 24601 7MB 10001067 INTEL Ci53317UB CPU Intel Core i5 i5 3317U BGA 1 7G 1600 17W Ivy Bridge KC 33101 5UM 10001067 INTEL Ci73517UB CPU Intel Core i7 i7 3517U BGA 1 9G 1600 17W Ivy Bridge KC 35101 7UM 10001067 INTEL PMD977B CPU Intel Pentiu...

Page 229: ...00GB Dummy P N for 500G SATA 8MB LF HF F W KH 50007 015 60002036 SEAGATE N500GB5 4KS_ 4K HDD SEAGATE 2 5 5400rpm 500GB 9WS142 188 ST500LT012 Yarra 500G P 7mmzh SATA 8MB LF HF F W 0001SDM1 KH 50001 030 60002005 HGST SG N500GB5 4KS_ 4K HDD HGST 2 5 5400rpm 500GB HTS545050A7E380 Jaguar B7 0J23335 500G P SATA 8MB LF HF F W DA4837 KH 50007 023 60001994 WD N500GB5 4KS_ 4K HDD WD 2 5 5400rpm 500GB WD5000...

Page 230: ...III 1333 2GB ACR256X64D3S13C9G LF HF KN 2GB07 006 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO DIMM DDRIII 1600 2GB EBJ20UF8BDU0 GN F LF HF 256 8 38nm KN 2GB09 012 60001955 A DATA SO2GBIII13 Memory A DATA SO DIMM DDRIII 1333 2GB AD73I1B0873EV LF HF KN 2GB0C 008 60002045 HYNIX SO2GBIII13 Memory HYNIX SO DIMM DDRIII 1333 2GB HMT325S6CFR8C H9 LF HF 256x8 38nm KN 2GB0G 031 60002041 QIMONDA SO4GBIII Mem...

Page 231: ...Touchpad 10000981 MISC CP4ISV1M Synaptics Touchpad CP4ISV1M NC 24611 004 10000981 MISC CP4ISV1M Elantech Touchpad CP4ISV1M NC 24611 005 VGA Chip 60001915 NVIDIA N13MGS VGA Chip nVidia N13M GS B A1 28nm 29mmx29mm GB4 128 package KG MGS0V 001 60002168 AMD THAMES_PRO VGA Chip AMD THAMES_PRO 40nm 29 29 M2 package KG THA0A 001 10001067 INTEL UMA UMA Intel KI 23200 038 VRAM 10000981 MISC 1G DDR3 128 16 ...

Page 232: ...3500 006 Wireless LAN 10001018 HON HAI 3rd WiFi 2x2 AGN BT4 0 Foxconn 3rd WiFi 2x2 AGN BT4 0 Broadcom 43228 20702 WiFi 43228 2x2 DB AGN BT4 0 20702 NI 23600 100 10001018 HON HAI 3rd WiFi 2x2 AGN BT4 0 Foxconn 3rd WiFi 2x2 AGN BT4 0 Atheros WB222 NI 23600 102 10001023 LITE ON 3rd WiFi 2x2 AGN BT4 0 Lite on 3rd WiFi 2x2 AGN BT4 0 Atheros WB222 NI 23600 103 Vendor Type Description Part No ...

Page 233: ...CHAPTER 8 Online Support Information ...

Page 234: ...8 2 Online Support Information 8 3 ...

Page 235: ...n section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information on ...

Page 236: ...8 4 Online Support Information ...

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