Acer Aspire L310 User Manual Download

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AcerPower 2000/Aspire L310

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the AIPG/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire L310

Page 1: ...AcerPower 2000 Aspire L310 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw...

Page 2: ...II Revision History Please refer to the table below for the updates made on AcerPower 2000 Aspire L310 service guide Date Chapter Updates...

Page 3: ...blication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical...

Page 4: ...e described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire c...

Page 5: ...bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures...

Page 6: ...NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN O...

Page 7: ...on ACPI support function 26 Dual Channel 27 Chapter 2 System Utilities 29 Entering Setup 30 Product Informatoin 31 Standard CMOS Features 32 Advanced BIOS Features 35 CPU Feature 36 Advanced Chipset F...

Page 8: ...ing the HDD ODD from the Module 76 Removing the System Fan 78 Removing the Main Board and USB Audio Module 79 Chapter 4 Troubleshooting 81 Power On Self Test POST 82 POST Error Messages List 88 Error...

Page 9: ...formance The system s easy to manage form factor saves desk space reduces noise and lowers costs creating a more comfortable and productive office environment The Aspire L310 delivers energy efficient...

Page 10: ...ntegrated graphic display T Display output should support DVI and D sub output T D sub 15 pin for CRT and LCD monitor output from Intel 946GZ directly T DVI D translate from Intel 946GZ by Chrontel CH...

Page 11: ...liant T Supports for 120 meter over Cat5 UTP cable T Automatic detection and correction of pair swaps pair skew and pair polarity T Integrated auto negotiation state machine T Support WOL from S5 USB...

Page 12: ...ports T 6 ports Audio jack T 1 19V DC in jack T On Board Connectos For AcerPower 2000 T 1 CPU Socket T 2 so DIMM memory socket support DDRII T 1 mini PCI slot T 1 mini card slot T 1 PATA IDE slot T 2...

Page 13: ...ot T 1 SATA IDE connector T 1 2 5 front audio connector follow Intel FPIO spec T 1 2 7 power LED FPIO follow Intel FPIO spec T 2 4 pin system FAN connectors T 1 2 pin north bridge FAN connector T 1 2...

Page 14: ...S 2 Headers FRONT PANEL Header 4 4 Ports LGA775 Processor REALTEK ALC888 GR Socket T HDA BACK PANEL CONN 4 Port Block Diagram PCI V2 3 33MHZ 8 USB V2 0 EHCI V1 1 OHCI 2 USB2 0 PORTS SIO INTEGRATED SAT...

Page 15: ...er 22 U5 North bridge 6 REAR_USB1 Rear USB port 23 SODIMM1 SODIMM2 SODIMM slot 7 SYS_FAN1 System FAN header 1 24 SATA2 SATA2 connector 8 SYS_FAN2 System FAN header 2 25 SATA1 SATA1 connector 9 USB_139...

Page 16: ...8 Chapter 1 14 MINIPCIE Mini PCIE slot 31 IDE1 IDE connector 15 U8 South bridge 32 U9 BIOS socket 16 MINIDIN1 Mini DIN header 33 BAT1 Battery header 17 CLR_CMOS1 clear CMOS header...

Page 17: ...d your new Veriton series computer Front and back panel AcerPower 2000 Component Component 1 Power DC In 10 Audio jack 2 DVI 11 Audio jack 3 VGA 12 Audio jack 4 LAN 15 USB 5 USB 16 USB 6 USB 17 Audio...

Page 18: ...r DC in 13 1394 port 2 DVI 14 TV port 3 VGA 15 Audio in 4 LAN 16 Audio out 5 USB 17 1394 port 6 USB 18 Card reader 7 Audio jack 19 USB 8 Audio jack 20 USB 9 Audio jack 21 TV port 10 Audio jack 22 S vi...

Page 19: ...o the PS 2 mouse port or USB port on the back panel of the system Keyboard PS 2 or USB manufacturing option Connect the keyboard to the PS 2 keyboard port or USB port on the back panel of the system S...

Page 20: ...12 Chapter 1...

Page 21: ...hnology includes the following utilities Acer Empowering framework utility Acer eSettings Management Acer eLock management Acer eDataSecurity Management Acer ePerformance Management Acer eAcoustics Ma...

Page 22: ...plugged into the system Optical drive deivces includes any kind of CD ROM or DVD ROM drives Floppy disk drives 3 5 inch disks only Interfaces includes serial ports parallel port infrared IR and Bleto...

Page 23: ...tlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to ente...

Page 24: ...16 Chapter 1...

Page 25: ...proves the usability and performance of your Windows XP system Acer eAcoustics Management Acer eAcoustics Management offers you a useful tool to balance your computing power needs with your desired le...

Page 26: ...instant messaging This mode creates the lowest audio disturbance Professional Mode Use this mode for processing intensive tasks when you require full speed operation Acer eRecovery Management Acer eRe...

Page 27: ...ease refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup...

Page 28: ...Type Intel Celeron D 352 and 356 Cedar Mill ICP 2006 FMB 65W Intel Pentium 631 641 651 and 661 Cedar Mill 2006 FMB 65W Slot Socket 775 Speed Depends on CPU which is local configured Bus Frequency 533...

Page 29: ...above specifications Cache Memory Item Specification First Level Cache Configurations Cache function control Enable Disable by BIOS Setup Second Level Cache Configurations The information below is on...

Page 30: ...us LPC Bus Number of serial port 1 Serial port location Rear panel 16550 UART support Yes Connector type 9 pin D type female connector USB Port Item Specification Universal HCI USB 2 0 1 1 Controller...

Page 31: ...0D0000 00D3FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D4000 00D7FFF 16 KB I O Expansion ROM Reserved for ROM on I O Adapters 00D8000 00DBFFF 16 KB I O Expansion ROM Reserved for RO...

Page 32: ...ry IDE Parallel Printer Port 2 Serial Asynchronous Port 2 Parallel Printer Port 1 Floppy Disk Controller Secondary IDE Primary IDE Serial Asynchronous Port 1 Configuration Address Register Configurati...

Page 33: ...condensing at 40 C Vibration Operating unpacked 5 500Hz 2 20g RMS random 10 minutes per axis in all 3 axes Non operating packed 5 500Hz 1 09g RMS random 1 hour per axis in all 3 axes Shock Operating H...

Page 34: ...witch button modem ring in keyboard and mouse for APM mode T Resume recovery time 7 10 sec Suspend Mode T Independent power management timer 2 120 minutes time step 10 minutes or pushing external swit...

Page 35: ...same memory size and type The Dual Channel Technology will operate when two memory modules are inserted individually into Channel A and B If you install two memory modules in the same channel the Dual...

Page 36: ...28 Chapter 1...

Page 37: ...doesn t required users to boot to DOS before upgrading BIOS but directly download and update BIOS from the Internet NOTE Main Menu This is the online description of the highlighted setup functions is...

Page 38: ...tup This setup page includes all the items of Green function features PnP PCI Configuration This setup page includes all configurations of PCI PnP ISA resources PC Health Status This setup page is the...

Page 39: ...name System BIOS Version This item lists the system BIOS version SMBIOS Version This item lists the system SMBIOS version System BIOS ID This item lists the system BIOS ID BIOS Release Date This item...

Page 40: ...cond format The items format is hour minut second The time is calculated base on the 24 hour military time clock For example 1 p m is 13 00 00 Item Help Menu Level X Video F5 Previous Values F7 Defaul...

Page 41: ...stalled 360K 5 25 5 25 inch PC type standard drive 360Kbyte capacity 1 2M 5 25 5 25 inch AT type high density drive 1 2M byte capacity 3 5 inch when 3 Mode is Enabled 720K 3 5 3 5 inch double sided dr...

Page 42: ...34 Chapter 2 Total Memory Base Upper Extended Total Memory N A Parameter Description Options...

Page 43: ...lf test function Enabled Disabled First Second Third Boot Device The item allows you to set the sequence of boot device where BIOS attempts to load the disk operating system Floppy LS120 Hard Disk CD...

Page 44: ...dows Fast Normal Security Option If you have set a password select whether the password is required every time the System boots or only when you enter Setup Setup System boots APCI Mode This option is...

Page 45: ...XP SP2 Enabled Disabled Virtualization Technology Virtualization enhanced by Intel Virtualization Technology will allow a platform to run multiple operating systems and applications in independent par...

Page 46: ...it http www answers com topic ide raid PEG Onchip VGA Control This BIOS feature is found in motherboards that have a built in graphics processor as well as a PCI Express port It allows you to select w...

Page 47: ...pplications are running but when the need for graphics memory drops the allocated graphics memory can be released to the operating system for other uses When set to Combo Mode the graphics driver will...

Page 48: ...ard Audio Enabled F5 Previous Values F7 Default Settings KLIJ Move Enter Select PU PD Value F10 Save ESC Exit F1 General Help high speed device were high speed device were Onboard Audio Enabled F5 Pre...

Page 49: ...Onboard Audio Select Enabled to use the audio capabilities of your system Most of the following fields do not appear when this field is Disabled Onboard LAN function Select Enabled to use the LAN capa...

Page 50: ...IOS feature allows you to enable or disable primary support for all IDE devices IDE Primary Secondary Master Slave PIO The four IDE PIO Programmed Input Output fields let you set a PIO mode 0 4 for ea...

Page 51: ...rols the SATA controller s operating mode There are three available modes IDE SATA or AHCI and RAID When set to SATA or AHCI the SATA controller enables its AHCI features when the computer boots up Wh...

Page 52: ...nes if support for the USB keyboard should be provided by the operating system or the BIOS Therefore it will only affect those who are using USB keyboards If your operating system offers native suppor...

Page 53: ...he mouse as these operating systems cannot detect or work with USB mice Enabled Disabled Azalia Audio Select Enabled to use the Azalia audio capabilities of your system Auto The system will automatica...

Page 54: ...ports Please refer to the BIOS on your system for actual options Onboard Parallel Port Select a logical LPT port address and corresponding interrupt for the physical parallel port Please refer to the...

Page 55: ...STR Set ACPI suspend type to S3 STR Run VGABIOS if S3 Resume This item determines whether or not to enable the system to run VGA BIOS when resuming from S3 S4 Auto Yes No Soft Off by PWR BTTN This it...

Page 56: ...the keyboard from S3 S4 stage Enabled Disabled Resume by Alarm You can set Resume by Alarm item to enabled and key in Data Time to power on system Disabled Disable this function Enabled Enable alarm f...

Page 57: ...a conflict occurs after you assign the IRQs or after you configure your system you can enable this function to allow your system to automatically reset your configuration and reassign the IRQs DMAs a...

Page 58: ...Vcore DDR18V 1 5V 3 3V 5V 12V Detect system s voltage status automatically CPU Temperature Detect CPU Temperature automatically CPU SYSTEM FAN Speed RPM Detect CPU SYSTEM Fan Speed status automaticall...

Page 59: ...Clk To reduce the occurrence of electromagnetic interference EMI the BIOS detects the presence or absence of components in DIMM and PCI slots and turns off system clock generator pulses to empty slot...

Page 60: ...anced BIOS Features Load Default Settings XAdvanced Chipset Features Load Optimized Default Y N Set Supervisor Password Phoenix Award BIOS CMOS Setup Utility XProduct Information XPC Health Status XSt...

Page 61: ...start the system or modify the CMOS settings The User password can also start the system While the User password XIntegrated Periphera Password XAdvanced BIOS Features Load Default Settings XAdvanced...

Page 62: ...return to the main menu XIntegrated Periphera XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP PCI Configurations Exit Without Saving F10 Save Exit Setup CMOS Setup Utility Copyright...

Page 63: ...do not want to save use the Exit Without Saving item and press Y to discard any changes you have made XIntegrated Periphera Password XPower Management Setup Save Exit Setup Esc Quit KLIJ Select XPnP...

Page 64: ...56 Chapter 2...

Page 65: ...unding strap and conductive mat for preventing electrostatic discharge T Wire cutter T Phillips screwdriver may require different size NOTE The screws for the different components vary in size During...

Page 66: ...n Before You Begin Before proceeding with the disassenbly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and...

Page 67: ...perform system service Please also refer to the disassembly video if available CAUTION Before you proceed make sure you have turned off the system and all peripherals connected to it Opening the Syste...

Page 68: ...60 Chapter 3 4 Remove the top cover from the system 5 Pull up the three locks as shown 6 Detach the front bezel from the system...

Page 69: ...Chapter 3 61 Removing the ODD and HDD Module 1 Remove the belt and the screw holding the ODD and the HDD module 2 Disconnect the HDD data cable and the ODD data cable from the main board...

Page 70: ...HDD power cable highlighted in blue circle from the HDD module Removing Cables and Memorys 1 Disconnect the HDD SATA cable red circle USB audio cable on one side yellow circle and USB audio cable on...

Page 71: ...Chapter 3 63 3 Detach the front bezel from the system 4 Pop out the memorys and remove them from the main board...

Page 72: ...CPU 1 Remove the four screws fastening the CPU cooler to the main board 2 Detach the CPU cooler from the main board 3 Press the CPU socket lever highlighted in red and pull the lever outwards a littl...

Page 73: ...Chapter 3 65 4 Carefully remove the CPU from the socket on the main board Removing the HDD ODD from the Module 1 Remove the four screws holding the HDD to the HDD bracket...

Page 74: ...66 Chapter 3 2 Pull out the HDD from the bracket 3 Remove the two screws fastening the ODD to the bracket 4 Take out the ODD from the bracket and disconnect the ODD cable from the ODD...

Page 75: ...Chapter 3 67 Removing the System Fan 1 Remove the four screws fastening the system fan on rear panel 2 Disconnect the system fan cable from the main board 3 Then take out the system fan...

Page 76: ...he Main Board and USB Audio Module 1 Remove the eight screws and one screw nut fastening the main board to the housing 2 Take out the main board from the housing 3 Remove the screw fastening the audio...

Page 77: ...Chapter 3 69 4 Remove the two screws holing the audio module to the housing 5 Remove the audio board from the housing 6 Then remove the audio bracket from the housing...

Page 78: ...70 Chapter 3 Aspire L310 Disassembly Procedure Opening the System 1 Slide the system from the plate 2 Then place the system on a flat surface 3 Remove the screw fastening the top cover...

Page 79: ...Chapter 3 71 4 Remove the top cover from the system 5 Pull up the three locks as shown 6 Detach the front bezel from the system...

Page 80: ...72 Chapter 3 Removing the ODD and HDD Module 1 Remove the belt and the screw holding the ODD and the HDD module 2 Disconnect the HDD data cable and the ODD data cable from the main board...

Page 81: ...HDD power cable highlighted in blue circle from the HDD module Removing Cables and Memorys 1 Disconnect the HDD SATA cable red circle USB audio cable on one side yellow circle and USB audio cable on...

Page 82: ...74 Chapter 3 3 Detach the front bezel from the system 4 Pop out the memorys and remove them from the main board...

Page 83: ...CPU 1 Remove the four screws fastening the CPU cooler to the main board 2 Detach the CPU cooler from the main board 3 Press the CPU socket lever highlighted in red and pull the lever outwards a littl...

Page 84: ...76 Chapter 3 4 Carefully remove the CPU from the socket on the main board Removing the HDD ODD from the Module 1 Remove the four screws holding the HDD to the HDD bracket...

Page 85: ...Chapter 3 77 2 Pull out the HDD from the bracket 3 Remove the two screws fastening the ODD to the bracket 4 Take out the ODD from the bracket and disconnect the ODD cable from the ODD...

Page 86: ...78 Chapter 3 Removing the System Fan 1 Remove the four screws fastening the system fan on rear panel 2 Disconnect the system fan cable from the main board 3 Then take out the system fan...

Page 87: ...he Main Board and USB Audio Module 1 Remove the eight screws and one screw nut fastening the main board to the housing 2 Take out the main board from the housing 3 Remove the screw fastening the audio...

Page 88: ...80 Chapter 3 4 Remove the two screws holing the audio module to the housing 5 Remove the audio board from the housing 6 Then remove the audio bracket from the housing...

Page 89: ...is chapter provides troubleshooting information for the Veriton 7900Pro 6900Pro 5900Pro T Power On Self Test POST T Index of Error Message T Index of Error Symptoms T Undetermined Problems Chapter 4 T...

Page 90: ...ard disk interface and one diskette drive interface T Keyboard and auxiliary device controllers T 1 44M floppy controller T I O ports T One parallel port T One PS 2 compatible mouse port T One PS 2 co...

Page 91: ...ropriate flash R W codes into the run time area in F000 for ESCD DMI support 11h Reserved 12h Use walking 1 s algorithm to check out interface in CMOS circuitry Also set real time clock power status a...

Page 92: ...put it into C000 0 24h Reserved 25h Reserved 26h Reserved 27h Initialize INT 09 buffer 28h Reserved 29h 1 Program CPU internal MTRR P6 PII for 0 640K memory address 2 Initialize the APIC for Pentium...

Page 93: ...che for P6 class CPU program CPU with proper cacheable range 3 Initialize the APIC for P6 class CPU 4 On MP platform adjust the cacheable range to smaller one in case the cacheable ranges between each...

Page 94: ...g to items described in Setup Auto configuration table 6Ch Reserved 6Dh 1 Assign resources to all ISA PnP devices 2 Auto assign ports to onboard COM ports if the corresponding item in Setup is set to...

Page 95: ...e 4 Set up ACPI table at top of memory 5 Invoke ISA adapter ROMs 6 Assign IRQs to PCI devices 7 Initialize APM 8 Clear noise of IRQs 86h Reserved 87h Reserved 88h Reserved 89h Reserved 90h Reserved 91...

Page 96: ...CMOS battery is no longer functional Contact your system dealer for a replacement the BIOS CMOS Checksum Error defaults loaded Checksum of CMOS is incorrect so the system loads the default equipment...

Page 97: ...about the type and location of the memory error Override enabled Defaults loaded If the system cannot boot using the current CMOS configuration the BIOS can override the current configuration with a s...

Page 98: ...See Memory 2 Main board Incorrect memory size shown or repeated during POST 1 Insert the memory modules in the DIMM sockets properly then reboot the system 2 Memory module 3 Main board System works b...

Page 99: ...Setup and Load default settings 2 Hard disk drive cable 3 Hard disk drive 4 Main board Hard disk drive has write error 1 Enter BIOS Setup and Load default settings 2 Hard disk drive Hard disk drive L...

Page 100: ...PCI modem card is used reinsert the modem card to PCI slot firmly or replace the modem card 3 In Win 98 ensure the telephone application is configured correctly for your modem and set to receive mess...

Page 101: ...Chapter 4 93 Display problem not listed above including blank or illegible monitor 1 Monitor 2 Load default settings if screen is readable 3 Main board Error Symptom Action FRU...

Page 102: ...er switch does not turn off system Only unplugging the power cord from electrical outlet can turn off the system 1 Ensure the Soft off by PWR BTTN in BIOS Setup of Power Management is not set to Insta...

Page 103: ...olated the problem FRU 4 Load default settings in setup 5 Check all main board jumper positions and switch settings 6 Check all adapter card jumper positions 7 Check all device jumper positions 8 Chec...

Page 104: ...96 Chapter 4...

Page 105: ...N port 20 F_USB1 USB header 4 TVSPDIF1 TV out SPDIF connector 21 F_USB2 USB header 5 OBR1 One button recovery header 22 U5 North bridge 6 REAR_USB1 Rear USB port 23 SODIMM1 SODIMM2 SODIMM slot 7 SYS_F...

Page 106: ...30 INTR1 intruder header 14 MINIPCIE Mini PCIE slot 31 IDE1 IDE connector 15 U8 South bridge 32 U9 BIOS socket 16 MINIDIN1 Mini DIN header 33 BAT1 Battery header 17 CLR_CMOS1 clear CMOS header CMOS J...

Page 107: ...ange is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this print...

Page 108: ...100 Chapter 6 AcerPower 2000 Aspire L310 Exploded Diagram...

Page 109: ...ABLE ASSY USB CABLE ASSY 50 P410F 006 WIRELESS LAN ANTENNA CABLE EXTERNAL WIRELESS LAN ANTENNA CABLE EXTERNAL 50 P410F 004 OBR BOARD WITH CABLE OBR BOARD WITH CABLE 50 P410F 005 Case Cover Bracket Ass...

Page 110: ...006 DDRII533 256MB SO DIMM HYMP532S64BP6 C4 KN 2560G 012 DDRII533 512MB SO DIMM HYMP564S64BP6 C4 KN 5120G 013 DDRII667 512MB SO DIMM HYMP564S64BP6 Y5 KN 5120G 014 DDRII533 256MB so DIMM NT256T64UH4A1...

Page 111: ...KEYBOARD KU 0355 PORTUGESE VER 105KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 198 USB KEYBOARD KU 0355 SWISS VER 105KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 199 USB KEYBOARD...

Page 112: ...SILVER BLACK KB KUS03 216 WIRELESS KB COCOON US VER 104 KEYS WITH EKEY ROHS Y RAJ56A KB CCN04 029 LOGITEC WIRELESS KB COCOON US VER 104 KEYS ROHS Y RAJ564 Y RAJ564 KB CCN04 030 Main Board MB F946GZ IN...

Page 113: ...POWER HDD ODD LAN LED CABLE ROHS 50 P35VF 005 SATA HDD DATA CABLE SATA HDD DATA CABLE 50 P410F 001 ODD DATA CABLE ODD DATA CABLE 50 P410F 002 SATA HDD POWER CABLE SATA HDD POWER CABLE 50 P410F 003 USB...

Page 114: ...RRS9002 6411EM PZ MCE08 009 SMK MCE REMOTE CONTROL UK EDITION W O BATTERY EMEA MCE PZ MCE08 008 SMK MCE REMOTE CONTROL UNIVERSAL EDITION W O BATTERY RRS9002 6412EM PZ MCE08 010 MCE REMOTE CONTROLLER...

Page 115: ...2 250G VANCOUVER IV SATA2 3G 7200 RPM 8M W NCQ HDT722525DLA380 KH 25007 007 160G XL80III SATA 3 0G 7200RPM 8M W NCQ ROHS WD1600JS 22NCB1 KH 16008 014 80G HGST 3 5 7 2RPM PATHFINDER 2 HDS721680PLA380 S...

Page 116: ...BS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 208 USB KEYBOARD KU 0355 RUSSIAMVER 104KS JPN ABS WITH EKEY ROHS KU 0355 SILVER BLACK KB KUS03 209 USB KEYBOARD KU 0355 HUNGARIA VER 105KS JPN ABS WITH...

Page 117: ...64UH4A1FN 37B KN 25603 029 DDRII533 512M SO DIMM AS6E8E63B 5C1A AS6E8E63B 5C1A KN 5120E 002 PSC DIMM DDRII 533 512MB AL6E8E63B 5C1A AL6E8E63B 5C1A KN 5120E 004 DDRII667 256MB SO DIMM HYMP532S64BP6 Y5...

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