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4-2

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-3

Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . .  4-3

System Check Procedures  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-3

Power System Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

System External Inspection  . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3

System Internal Inspection. . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-5

Checkpoints  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

BIOS Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Calibration SOP of control board . . . . . . . . . . . . . . . . . . . . . . . .  4-11

Debug Card information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-22

Converter board setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-23

 

Summary of Contents for Aspire AZS600_P

Page 1: ...Acer AZS600_Pt AZS600_P SERVICEGUIDE ...

Page 2: ...the software Copyright 2012 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Conventions The following...

Page 3: ...l information relating to the basic configuration for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office may have decided to extend the functionality of a machine such as add on cards modems or extra memory capabilities These localized features are not covered in this generic service guide In such cases contact your regio...

Page 4: ...iv ...

Page 5: ... BIOS Flash SOP for Windows 2 19 AMI UEFI BIOS Flash SOP for DOS with ME 2 23 AMI UEFI BIOS Flash SOP for SHELL 2 32 DMI Tool Utilities 2 35 LAN EEPROM Utilities 2 40 CHAPTER 3 System Disassembly and Assembly Recommended Equipment 3 5 Pre disassembly Procedure 3 5 Disassembly Process 3 6 Disassembly Flowchart 3 7 Removing the Stand 3 9 Removing the Rear Cover 3 11 Removing the HDD 3 15 Removing th...

Page 6: ...the Left Right Foot Stand Power LED 3 60 Replacing the Motherboard 3 64 Replacing the System FAN 3 67 Replacing the CPU 3 70 Replacing the Memory 3 72 Replacing the WLAN 3 73 Replacing the Display Card 3 75 Replacing the Speaker 3 77 Replacing the Touchpad 3 79 Replacing the TV Tuner 3 81 Replacing the OSD Board 3 82 Replacing the Camera 3 83 Replacing the ODD 3 85 Replacing the Converter Board 3 ...

Page 7: ...nal Inspection 4 3 System Internal Inspection 4 4 Beep Codes 4 5 Checkpoints 4 6 BIOS Recovery 4 8 Calibration SOP of control board 4 10 Debug Card information 4 18 Converter board setup 4 19 CHAPTER 5 Jumper and Connector Locations Jumper Setting 5 4 Setting Jumper 5 4 CHAPTER 6 FRU List AZ5770 AZ5771 Exploded Diagrams 6 4 FRU List 6 7 ...

Page 8: ...ii viii ...

Page 9: ...CHAPTER 1 Hardware Specifications ...

Page 10: ...1 2 Features 1 3 Quick Specification 1 3 Chassis Specification 1 8 Motherboard Specification 1 11 System Tour 1 16 M B Placement 1 21 Jumper Setting 1 22 Block Diagram 1 24 ...

Page 11: ...7 Starter 32bit Microsoft Windows 8 Multi Language 64 bit Processor 0 Intel Core i7 3770S QC 3 1G 8M 65W Ivy Bridge Intel Core i5 3470S QC 2 9G 6M 65W Ivy Bridge Intel Core i5 3330S QC 2 8G 6M 65W Ivy Bridge Intel Core i3 3220 DC 3 3G 3M 65W Ivy Bridge Intel Core i3 2130 3 4G 3M 65W Sandy Bridge Intel Core i3 2120 3 30G 3M 65W Intel HD Graphics 2000 Sandy Bridge Chipset 0 Intel H61 Express Chipset...

Page 12: ...Studio Crystalizer TruStudio Speaker TruStudio Dialog Plus TruStudio Smart Volume High definition audio Built in microphone Integrated 2 5 W stereo speaker system Storage 0 Serial ATA hard disk up to 2 TB Optical media drive 0 BD reader DVD SuperMulti BD combo BD rewrite Communication 0 WLAN 802 11 a b g n 2X2 WLAN LAN Gigabit Ethernet WPAN Bluetooth 4 0 LE Webcam 2 0MP stand alone webcam with 192...

Page 13: ...C Class10 16GB Transcend SDHC 4GB ADATA SDHC Class6 8GB Mini SD SanDisk mini SD 1GB Multi Media Card MMC PLEOMAX 1GB RS MMC SanDisk RS MMC 512MB A DATA RS MMC 256MB MMC Plus A DATA MMC plus 256MB Kingston MMC plus 512MB MMC Mobile SanDisk MMC Mobile 256MB Kingston MMC Mobile 256MB Memory Stick MS SanDisk MS 128MB SONY MS 128MB Memory Stick Pro MS Pro SONY MS PRO 512MB SONY MS PRO 1GB Memory Stick ...

Page 14: ...out port DC in jack S PDIF out port Coaxial NTSC PAL connector OSD buttons 0 Side Source selection PC HDMI in button Software 0 7digital BookLive Hulu Netflix Spotify Exent Freeride Player Wild Tangent WW Acer Clear fi Media v2 01 Acer Clear fi Photo v2 01 AcerCloud Portal MediaEspresso Nero 12 Essentials Acer Edition AcerCloud Docs Office 2010 AIR Gesture MyWinLocker Suite v4 Micro SD Transcend 8...

Page 15: ...t Hotkey Utility v3 0 Power Management MyET AIR Gesture Tutorial iCookbook SE Acer Accessory Store Amazon Taskbar Weblink LOVEFiLM Weblink Yandex Shortcut Amazon Gomaji Shortcut eBay Shortcut ebay Accessories 0 Acer Wireless USB keyboard and mouse ECO remote controller Adapter 0 135 W 180 W discrete VGA SKU adapter with power cord System compliance 0 PC 2001 Certification 0 CE FCC Nemko ...

Page 16: ...nly near by cardreader 2 audio jacks MIC in and Headset ring color black 1 Card Reader MS SD MMC 3 in 1 push pull bootable 1 mini B CAS Card Reader push push JP SKU only 2 Switches for LED Backlight ON OFF control and LCD signal source selection from MB or HDMI in port Rear I O Connector 0 1 HDMI in connector 1 HDMI out connector 4 USB 2 0 connectors 1 DC in jack 1 RJ45 connector support Giga LAN ...

Page 17: ...anel control board Apply aluminum foil between heatsink and VESA mount The outside jacket of converter cable LVDS cable DVI cable and webcam cable are applying conductive tape and they fixed on basepan by conductive tape The ground tab which on RJ45 has to contact with MB shielding Gasket on MB shielding button side for increase contact area between USB connector and MB shielding Acoustic Criteria...

Page 18: ... Test Axis 3 axes Test Time 10 minutes per axis total 3 axes Vibration Packaged Frequency 5 300 Hz 0 015 g 2 Hz from 5 to 40 Hz Sloping to 0 00015 g 2 Hz 500 Hz slope down Acceleration 1 20 g RMS random Test Axis 3 axes Test Time 30 minutes per axis total 3 axes Operating Shock Test Half sine 40G 2mSec Unpackaged Shock Test Non operating Half sine 80G 1650mm sec 3mSec ...

Page 19: ...ompliant HDMI 1 4a Certificate fee paid by MB vendor Brand Logo 0 Acer Inc logo Printed on the PCB PCB 0 6 layers Platform Branding 0 Meet Intel Manageability Processor 0 Socket Type Intel Socket 1155 Socket Quantity 1 System Chipset 0 SB Intel H61 Design Criteria Should meet Intel H61 platform design guide Should meet Intel BIOS specification Super I O ITE IT8772E Memory 0 Socket Type SO DDR III ...

Page 20: ...hould meet Intel chipsets family BIOS specification On Board Graphic Solution 0 Intel HD graphic solution Meet Microsoft Window 8 requirement 1 HDMI in port 1 HDMI out port PCI Express PCI slot 0 PCI Express 2 0 Slot Type x16 Quantity 1 Mini PCI Express 2 0 Slot Type x1 Quantity 2 FDD 0 None IDE 0 None SATA 0 Slot Type SATA Slot Quantity 3 Transfer rate support 1 5Gb s and 3Gb s Storage Type Suppo...

Page 21: ...evice should meet Microsoft Windows Professional and Windows 7 latest logo requirement LAN 0 Controller Realtek RTL8111FA Gigabit Ethernet controller Port 1 x RJ45 rear port from Gigabit Ethernet Design Criteria Should be worked under 10 100 1000Mbps environment Reserved disable function on both hardware and BIOS side Default is enabled USB 0 Controller Intel H61 USB 2 0 Etron EJ168A USB 3 0 Ports...

Page 22: ...trol for CPU System North bridge FAN separately by individual sensor PWM function should cover ACPI mode and non ACPI mode Support thermal shutdown mechanism FAN control by super I O but reserve Intel Quiet System Technology IQST feature System LED Definition 0 Power State LED S0 Blue Steady S3 Amber Steady S4 S5 Off Storage State LED N A Current and Voltage on LED 0 The Blue Amber LED for Power s...

Page 23: ...ofile Graphic Cards single slot 2 mini PCI Express x1 2 0 slot 3 SATA connectors 1 4 pin CPU fan connector 1 5pin USB 2 0 header for Bluetooth module connection 1 4pin USB 2 0 header for touch function control board connection 1 8pin USB 2 0 header for webcam module connection 1 10Pin Front Panel Power SW LED 1 Jumper for clear CMOS 1 20pin header for DVI signal in form VGA card BOM option 1 30Pin...

Page 24: ...onfigurations System Tour 0 Table 1 2 Front View No Icon Item Description 1 IR Port Port to receive IR signal 2 Webcam Web camera for video communication 3 Speaker Deliver stereo audio output 4 Power button Turns the computer on and off ...

Page 25: ...USB 3 0 ports Connects to USB 3 0 devices e g USB mouse USB camera Note The USB 3 0 port near to 3 in 1 Card Reader slot supports USB charge 3 mini B CAS Card Reader JP SKU only 4 USB 3 0 ports Connects to USB 3 0 devices e g USB mouse USB camera 5 Headphone speaker Jack Connects to audio devices eg speakers headphones 6 Microphone Jack Accepts inputs from external microphones ...

Page 26: ...ons and Configurations Table 1 4 Right View No Icon Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs 2 LCD signal source selection switch Switch the LCD signal source selection from MB or HDMI in port ...

Page 27: ...cts to a TV 2 SPDIF connector Connects to SPDIF 3 USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 4 USB 2 0 ports Connects to USB 2 0 devices e g USB mouse USB camera 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 HDMI port Supports high definition digital video connections ...

Page 28: ...20 Hardware Specifications and Configurations 7 DC In Jack Connects to AC adapter 8 Vesa mount hole Can hang the computer on the wall by fixing the vesa mount Table 1 5 Rear View No Icon Item Description ...

Page 29: ...Hardware Specifications and Configurations 1 21 M B Placement 0 ...

Page 30: ... J76 Head phone 5 P67 SATA Power header 22 J27 Side USB3 0 2 6 P62 SATA2 23 X1J1 SIM connector 7 P61 SATA1 24 J26 Side USB3 0 1 Charge port 8 P60 SATA0 25 J56 Card reader connector 9 P5 Front panel header 26 J60 Mini PCIE Slot1 10 MJ2 HDMI out connector 27 J61 Mini PCIE Slot2 11 MJ1 HDMI in connector 28 IRJ1 CIR header 12 PJ1 AC power connector 29 CMJ1 Web Camera header 13 J8 LAN connector 30 E51 ...

Page 31: ...Hardware Specifications and Configurations 1 23 When setting the jumpers ensure that the jumpers are placed on the correct pins Internal header pin definition 0 ...

Page 32: ...1 24 Hardware Specifications and Configurations Block Diagram 0 ...

Page 33: ...CHAPTER 2 System Utilities ...

Page 34: ... 4 BIOS Setup Utility 2 5 AMI UEFI BIOS Flash SOP for DOS 2 16 Flash Scenarios 2 16 Flash UEFI BIOS SOP for DOS 2 16 AMI UEFI BIOS Flash SOP for Windows 2 21 AMI UEFI BIOS Flash SOP for DOS with ME 2 24 AMI UEFI BIOS Flash SOP for SHELL 2 34 DMI Tool Utilities 2 38 LAN EEPROM Utilities 2 43 ...

Page 35: ...e system and you are prompted Run Setup message to make changes to the CMOS setup NOTE NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of th...

Page 36: ...ve around the Setup utility Select Screen Select Item Enter Select Space Change Opt F7 Load User defined Defaults F8 Save as User defined F9 Optimized Defaults F10 Save Exit Esc Exit NOTE NOTE Grayed out fields are not user configurable Enter key Display a submenu screen NOTE NOTE Availability of submenu screen is indicated by a Esc If you press this key On one of the primary menu screens the Exit...

Page 37: ...ore Frequency and Count of CPU installed on the system Memory Total size of system memory installed on the system Product Name Product name of the system System Serial Number Serial number of the system Base Board Serial Number Serial number of the base board Asset Tag Number Asset Tag number of this system System Date Set the Date Use Tab to switch between Date elements ...

Page 38: ...2 6 System Utilities Advanced 0 Advanced Miscellaneous 0 System Time Set the Time Use Tab to switch between Tim elements Table 2 1 Parameter Description ...

Page 39: ...ier information N A Bootup Num Lock Selects power on state for Num Lock Off On USB Beep Message Enables or disables BIOS to display error beeps or messages during USB device enumeration Disabled Enabled Table 2 3 Parameter Description Options Intel EIST Intel EIST Enhanced Intel Speed Step Technology function support Disabled Enabled Intel XD Bit XD can prevent certain classes of malicious buffer ...

Page 40: ...DVMT Mode DVMT Mode information DVMT DVMT Memory Size Select DVMT Mode Memory size used by Internal Graphics Device 128MB 256MB Ma ximum Table 2 4 Parameter Description Options Onboard SATA Controller Onboard SATA Controller Disabled Enabled Onboard SATA Mode Onboard SATA Mode Native IDE IDE mode AHCI AHCI mode Native IDE AHCI Onboard USB Controller Enabled Disabled All USB Devices Disabled Enable...

Page 41: ...isk Onboard Audio Controller Enabled Disabled Onboard Audio Controller Disabled Enabled Onboard LAN Controller Enabled Disabled Onboard LAN Controller Disabled Enabled Onboard LAN Option ROM Enabled Disabled Onboard LAN Option ROM Disabled Enabled Table 2 5 Parameter Description Options CPU Temperature DTS Information only System Ambient Temperature Information only CPU Fan Speed Information only ...

Page 42: ...an Disabled Enabled Table 2 6 Parameter Description Options ACPI Suspend Mode Default set as S3 STR S3 STR Deep Power Off Mode Enabled Disabled Deep Power Off Mode Disabled Enabled Power On by RTC Alarm Enabled Disabled RTC Wake up Support Disabled Enabled Power On by PCIE Devices Enabled Disabled Power On by PCIE Devices Disabled Enabled Table 2 5 Parameter Description Options ...

Page 43: ... Off On Last State Table 2 7 Parameter Description Options System Boot State Setup while secure keys are not exist User while secure keys exist no matter Secure Boot setting Setup User Secure Boot Mode State Modified option with Disabled Enabled to meet function state Disabled Enabled Secure Boot Enabled Disabled Secure Boot Disabled Enabled Secure Boot Mode Hidden while Secure Boot set as Disable...

Page 44: ...formation only Disabled Enabled Table 2 8 Parameter Description Options Supervisor Password Information only Not Installed Installed User Password Information only Not Installed Installed Change Supervisor Password Valid Keys 1 a z A Z non case sensitive 2 0 1 9 3 11 special keys 4 Key pad 0 9 support and 5 special keys 5 Only support scan code Press Enter Table 2 7 Parameter Description Options ...

Page 45: ... will be view only except user password item if login with user password the hot key F9 load default settings is also not available to change BIOS settings Press Enter Boot Sector Virus Protection Enabled Disabled Boot Sector Virus Protection Display this item if onboard SATA mode is IDE mode Hide this item if onboard SATA mode is AHCI mode Disabled Enabled Table 2 8 Parameter Description Options ...

Page 46: ...ult set as LAN Hard Disk CD DVD Removable Device LAN Hard Disk Drive Priority Specifies the Boot Device Priority sequence from available Hard Disk Drives Press Enter Optical Disk Drive Priority Specifies the Boot Device Priority sequence from available Optical Disk Drives Press Enter Removable Device Priority Specifies the Boot Device Priority sequence from available Removable Drives Press Enter N...

Page 47: ...ng any changes Save Changes Save Changes done so far to any of the setup options Discard Changes Discard Changes done so far to any of the setup options Load Default Settings Load Default values for all the setup options Save as User Default Settings Save the changes done so far as User Default values Load User Default Settings Load the User Default values to all the setup options ...

Page 48: ...can simulate user s behavior by using it QTC team can simulate user s behavior by using it For AMD platform you need to flash BIOS with command Afudos ROM XXX ROM from win 7 upgrade to win8 Then follow the below steps Flash 4M BIOS to flash BIOS again For Intel platform you need to follow other SOP AMI UEFI BIOS Flash SOP for DOS with ME from win7 upgrade to win8 Flash UEFI BIOS SOP for DOS 0 1 Pr...

Page 49: ...System Utilities 2 17 3 In Boot Options page set Launch CSM as Always 4 Press F10 and chose Yes 5 Please make a DOS bootable device 6 Copy BIOS folder into DOS bootable device ...

Page 50: ...2 18 System Utilities 7 Boot to DOS mode and enter BIOS Service DOS folder again 8 Follow the below steps to flash BIOS Flash 4M BIOS 1 Execute BIOS_DOS bat file ...

Page 51: ...e 2 After finishing flashing BIOS please don t execute any programs and reboot Ctrl Alt Del the system directly 3 When system reboot please press Del to enter BIOS Setup 4 In Exit page select Load Default Settings and press Enter key 5 Select Yes and press Enter key ...

Page 52: ...2 20 System Utilities 6 Select Save Exit Setup and press Enter key 7 Select Yes and press Enter key 8 Flash BIOS is finished ...

Page 53: ...ws 0 1 Copy BIOS folder under OS Desktop 2 In BIOS folder select WIN folder and run BIOS_WIN bat as administrator NOTE NOTE The AFUWIN64 tool version is by case 3 After finishing flashing BIOS please don t execute any programs and reboot the system directly ...

Page 54: ...2 22 System Utilities 4 When system reboot please press Del to enter BIOS Setup 5 In Exit page select Load Default Settings and press Enter key 6 Select Yes and press Enter key ...

Page 55: ...System Utilities 2 23 7 Select Save Exit Setup and press Enter key 8 Select Yes and press Enter key 9 Flash BIOS is finished ...

Page 56: ... AMI UEFI BIOS Flash SOP for DOS with ME 0 NOTE NOTE This method is just for development stage not suggest customer to flash ME 1 Press Del enter BIOS Setup Menu 2 In Authentication page Set Secure Boot function as Disabled ...

Page 57: ... 25 3 In Boot Options page set Launch CSM as Always 4 Press F10 and chose Yes 5 Please make a DOS bootable device 6 Copy BIOS folder into DOS bootable device 7 Boot to DOS mode and enter BIOS Service ME DOS folder again ...

Page 58: ... Flash Method to flash BIOS Flash Method For development stage Currently ALL ODMs should use it to flash BIOS It won t keep DMI and Setup settings With ME unlock 0 1 Execute BIOS_ME bat file NOTE NOTE The FPT tool version is by case ...

Page 59: ... t execute any programs and shutdown system directly 3 Unplug AC power cord for 10 sec 4 Reconnect the power cord 5 Power on the system and press Del to enter BIOS Setup 6 In Exit page select Load Default Settings and press Enter key 7 Select Yes and press Enter key ...

Page 60: ...2 28 System Utilities 8 Select Save Exit Setup and press Enter key 9 Select Yes and press Enter key 10 Flash BIOS is finished With ME lock 0 ...

Page 61: ...System Utilities 2 29 1 Check ME status with MEInfo Utility and ManufacturingMode is Disabled ...

Page 62: ...2 30 System Utilities Or system can t flash with FPT utility as below NOTE NOTE The FPT tool version is by case 2 Please power off and remove FLASH_OVERRIDE jumper from Pin 1 2 to Pin 2 3 ...

Page 63: ...tool version is by case 4 After finishing flashing BIOS please don t execute any programs and power off system 5 Please replace FLASH_OVERRIDE jumper from Pin 2 3 to Pin 1 2 6 Unplug AC power cord for 10 sec 7 Reconnect the power cord 8 Power on the system and please press Del to enter BIOS Setup ...

Page 64: ...2 32 System Utilities 9 In Exit page select Load Default Settings and press Enter key 10 Select Yes and press Enter key ...

Page 65: ...System Utilities 2 33 11 Select Save Exit Setup and press Enter key 12 Select Yes and press Enter key 13 Flash BIOS is finished ...

Page 66: ...m Utilities AMI UEFI BIOS Flash SOP for SHELL 0 1 Please make a SHELL bootable device 2 Copy Afushell64 efi and ROM file CAP file into SHELL bootable device 3 Boot to SHELL mode 4 Enter your SHELL bootable device ...

Page 67: ...e SHELL tool version is same as release note requirement The SHELL tool version is by case 7 After finishing flashing BIOS please don t execute any programs and reboot the system directly 8 After system reboot please press Del to enter BIOS Setup 9 In Exit page select Load Default Settings and press Enter key ...

Page 68: ...2 36 System Utilities 10 Select Yes and press Enter key 11 Select Save Exit Setup and press Enter key ...

Page 69: ...System Utilities 2 37 12 Select Yes and press Enter key 13 Flash BIOS is finished ...

Page 70: ...tilities 0 1 Please make a DOS bootable device 2 Copy DMI_TOOL folder into the DOS bootable device 3 Boot to DOS mode and enter DMI_TOOL folder 4 Update DMI Method 1 Edit and execute batch file ZS600 bat to update DMI data For Example ...

Page 71: ...System Utilities 2 39 After finish update DMI data please reboot the system 2 Execute AMIDEDOS EXE to update DMI data Please check Help for each command ...

Page 72: ...2 40 System Utilities ...

Page 73: ...essary parameter means it is a write command Here show you the CMD which in commonly used If you want to Read Write System manufacture in Type 1 use the CMD SM Read Command AMIDEDOS SM Write Command AMIDEDOS SM Acer FOR EXAMPLE If you want to Read Write System Family in Type 1 use the CMD SP Read Command AMIDEDOS SP ...

Page 74: ...use the CMD BM Read Command AMIDEDOS BM Write Command AMIDEDOS BM Acer If you want to Read Write Baseboard Product in Type 2 use the CMD BP Read Command AMIDEDOS BP Write Command AMIDEDOS BP Aspire ZS600 If you want to Read Write Baseboard Version in Type 2 use the CMD BV Read Command AMIDEDOS BV Write Command AMIDEDOS BV 1 06 If you want to Read Write Classis Manufacture in Type 3 use the CMD CM ...

Page 75: ... LAN EEPROM Utilities 0 1 Copy folder under OS desktop 2 In folder Right click CmdLineMode exe to run as administrator 3 1 Run command WINPG64 BAT 2 Or manual run command Rtinstaller64 vista8169 dnicdrv RTNicPgW64 exe efuse ...

Page 76: ...ase run command RTNicPgW64 exe efuse vmac 6 If you only want update MAC address please run command RTNicPgW64 exe efuse nodeid XXXXXXXXXXXX XXXXXXXXXXXX represents MAX address For example MAC address is 00E04C680002 then the command will be RTNicPgW64 exe efuse nodeid 00E04C680002 7 Reboot NOTE NOTE If windows is 32 bit please run RTNicPgW32 exe efuse ...

Page 77: ...CHAPTER 3 System Disassembly and Assembly ...

Page 78: ...oard 3 33 Remove the VGA Card 3 35 Remove the VGA Bracket 3 37 Remove the WLAN Card 3 39 Remove the Memory 3 41 Remove the CPU 3 42 Remove the Motherboard 3 43 Remove the Front Stand Bracket 3 46 Remove the WLAN Antenna Cables 3 51 Remove the Cushion Tape 3 53 Remove the Thermal Pads 3 54 Remove the LVDS Cable 3 55 Remove the Base Pan 3 56 Remove the Camera 3 58 Remove the Backlight Cable 3 59 Rem...

Page 79: ... 3 86 Replace the VGA Bracket 3 87 Replace the WLAN Card 3 88 Replace the VGA Card 3 90 Replace the Convert Board 3 92 Replace the ODD Module 3 96 Replace the HDD Module 3 99 Replace the Heatsink 3 103 Replace the Speaker 3 105 Replace the VESA Support Bracket 3 109 Connect and route the cables 3 110 Replace the Motherboard Shielding 3 113 Replace the Rear Cabinet 3 115 Replace the ODD Bezel 3 116...

Page 80: ...3 4 ...

Page 81: ...uring the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components The product previews seen in the disassembly procedures may not represent the final product color or configuration Recommended Equipment 0 To disassemble the computer the following tools are recommended Wrist grounding strap and conductive mat for preventing electrost...

Page 82: ...d remove first the keyboard and LCD module then disassemble the inside assembly frame in that order Table 3 1 Main Screw List Screw Quantity Acer Part Number M2 2L K W NI 4 86 U6N0U 001 M3 5L F B NI 2 12 86 U6N0U 002 M4 6L F B ZN 2 3 86 U6N0U 004 M3 5L B W ZN 2 55 86 GBL0U 001 M4 6L B W NI 2 7 86 U6N0U 007 M3 2 3 6 3 8L K B ZN 2 4 86 U6N0U 008 M3 4L 5 1 X B ZN 2 4 86 U6N0U 009 M3 6L K B ZN 2 15 M3...

Page 83: ...3 7 Disassembly Flowchart 0 Figure 3 1 Disassembly Flowchart ...

Page 84: ...3 8 Remove the Stand 0 1 Release the latch lift to remove hinge cover Figure 3 2 Stand Figure 3 3 Stand 2 Remove 3 screws to remove the stand ...

Page 85: ...3 9 Table 3 2 Screws Step Screw Quantity Screw Type Stand Removal M4 6 3 ...

Page 86: ...raightened paper clip to insert to the emergency ejection hole of ODD until the disk tray is ejected Figure 3 4 ODD Bezel 2 Pull out the disk tray separate the bezel from the drive Figure 3 5 ODD Bezel 3 Push the disk tray into its housing ...

Page 87: ...3 11 Figure 3 6 ODD Bezel ...

Page 88: ...3 12 Remove the Rear Cabinet 0 1 Remove 9 screws on the rear cabinet Figure 3 7 Rear Cabinet Figure 3 8 Rear Cabinet ...

Page 89: ... to open the top edge of rear cabinet first Figure 3 9 Rear Cabinet Figure 3 10 Rear Cabinet 3 Lift to open the bottom edge of rear cabinet Step Screw Quantity Screw Type Rear Cabinet Removal M3 6 yellow cycled 2 M3 6 red cycled 7 ...

Page 90: ...3 14 Figure 3 11 Rear Cabinet NOTE NOTE When separating the rear cabinet from the front bezel operate with great care to avoid any damage of plastic latches ...

Page 91: ...therboard Shielding 0 1 Remove 12 screws on motherboard shielding Figure 3 12 Motherboard Shielding Figure 3 13 Motherboard Shielding Table 3 4 Screws Step Screw Quantity Screw Type Motherboard Shielding Removal M3 5 12 ...

Page 92: ...3 16 2 Lift to remove motherboard shielding Figure 3 14 Motherboard Shielding Figure 3 15 Motherboard Shielding ...

Page 93: ...upport bracket and thermal fins Figure 3 16 Al foil on VESA Support Bracket 2 Remove 7 screws on VESA support bracket Figure 3 17 VESA Support Bracket Table 3 5 Screws 3 Lift to remove VESA support bracket Step Screw Quantity Screw Type VESA Support Bracket Removal M4 6 7 ...

Page 94: ...3 18 Figure 3 18 VESA Support Bracket ...

Page 95: ... SATA power and data cable from the HDD Figure 3 19 HDD Module 2 Remove 1 screw on HDD cage Figure 3 20 HDD Module 3 Push HDD cage left to separate HDD module from base pan Table 3 6 Screws Step Screw Quantity Screw Type HDD Module Removal M3 5 1 ...

Page 96: ...3 20 Figure 3 21 HDD Module 4 Remove 4 screws to separate HDD from the cage Figure 3 22 HDD Module ...

Page 97: ...3 21 Figure 3 23 HDD Module Table 3 7 Screws Figure 3 24 HDD Module Step Screw Quantity Screw Type HDD Removal M3 2 3 6 3 8 4 ...

Page 98: ...e SATA power and data cable from the ODD Figure 3 25 ODD Module 2 Remove 1 screw on ODD cage Figure 3 26 ODD Module Table 3 8 Screws 3 Push the ODD cage left lift to remove it from base pan Step Screw Quantity Screw Type ODD Module Removal M3 5 1 ...

Page 99: ...3 23 Figure 3 27 ODD Module 4 Remove 4 screws to separate the ODD from the cage Figure 3 28 ODD Module ...

Page 100: ...3 24 Figure 3 29 ODD Module Table 3 9 Screws Step Screw Quantity Screw Type ODD Removal M2 2 4 ...

Page 101: ...Disconnect speaker cable from motherboard pull speaker cable out of the base pan hole Figure 3 30 Speaker 2 Pull out the right speaker cable from the stuck groove and metal hook Figure 3 31 Speaker 3 Remove 4 screws on 2 speakers ...

Page 102: ...3 26 Figure 3 32 Speaker Figure 3 33 Speaker Table 3 10 Screws 4 Lift to remove the speaker module from front bezel Step Screw Quantity Screw Type Speaker Removal M3 4 5 1 4 ...

Page 103: ...3 27 Figure 3 34 Speaker ...

Page 104: ... Table 3 11 Screws 2 Loose 2 diagonal screws on thermal block and loose the other 2 diagonal screws loose these 4 screws alternately until they are completely separated from the nuts Figure 3 36 Heatsink 3 Lift to remove the heatsink Step Screw Quantity Screw Type Heatsink Removal M3 5 1 ...

Page 105: ...3 29 Figure 3 37 Heatsink ...

Page 106: ...Disconnect CPU blower cable from motherboard Figure 3 38 CPU Blower 2 Remove 3 screws on CPU blower and remove the blower from base pan Figure 3 39 CPU Blower Table 3 12 Screws Step Screw Quantity Screw Type CPU Blower Removal M3 5 3 ...

Page 107: ...ble from convert board Figure 3 40 Convert Board 2 Disconnect convert cable from convert board Remove 2 screws on the board Figure 3 41 Convert Board Table 3 13 Screws 3 Lift to remove convert board Step Screw Quantity Screw Type Convert Board Removal M3 5 2 ...

Page 108: ...3 32 Figure 3 42 Convert Board ...

Page 109: ... 1 Disconnect OSD cable from OSD board Figure 3 43 OSD Board 2 Remove 2 screws on OSD board Figure 3 44 OSD Board 3 Lift to remove OSD board from base pan Table 3 14 Screws Step Screw Quantity Screw Type OSD Board Removal M3 5 2 ...

Page 110: ...3 34 Figure 3 45 OSD Board ...

Page 111: ...release the left part of VGA card Figure 3 46 VGA Holder 2 Release 1 screw to rotate the VGA lock Push the VGA card forward to disconnect it from PCI E slot of motherboard Figure 3 47 VGA Card Table 3 15 Screws Step Screw Quantity Screw Type VGA Lock Removal M3 5 1 ...

Page 112: ...3 36 Figure 3 48 VGA Card ...

Page 113: ...le from motherboard tear off the acetate fabric from the VGA bracket Figure 3 49 Camera Cable 2 Remove 2 screws on VGA bracket Figure 3 50 VGA Bracket Table 3 16 Screws 3 Lift to remove VGA bracket Step Screw Quantity Screw Type VGA Bracket Removal M3 5 2 ...

Page 114: ...3 38 Figure 3 51 VGA Bracket ...

Page 115: ...t 2 WLAN antenna cables from WLAN card Figure 3 52 WLAN Card 2 Remove 2 screws on WLAN card to spring the card Figure 3 53 WLAN Card Table 3 17 Screws 3 Pull WLAN card out of its socket Step Screw Quantity Screw Type WLAN Card Removal M2 4 2 ...

Page 116: ...3 40 Figure 3 54 WLAN Card Figure 3 55 WLAN Card ...

Page 117: ...3 41 Remove the Memory 0 1 Follow numeric ascending order to remove the memory banks from motherboard Figure 3 56 Memory Figure 3 57 Memory ...

Page 118: ...3 42 Remove the CPU 0 1 Remove CPU from the LGA socket of motherboard Figure 3 58 CPU Figure 3 59 CPU ...

Page 119: ...oard 0 1 Tear off the conductive fabric on LVDS cable and convert cable Figure 3 60 Conductive Fabric 2 Disconnect LVDS cable and convert cable from motherboard Figure 3 61 Motherboard 3 Disconnect the cables from motherboard ...

Page 120: ... the gap between USB connectors Figure 3 63 IR Cable Connector in frame Cable linking to connector Yellow OSD cable 5 pin Green CPU blower cable 4 pin Orange SATA power cable 4 pin Red upper SATA cable ODD 300mm L shaped port 7 pin Red lower SATA cable HDD 190mm L shaped port 7 pin Blue Power button cable 10 pin Purple PCT touch cable 4 pin ...

Page 121: ...3 45 5 Remove 6 screws on motherboard and lift to remove motherboard from base pan Figure 3 64 Motherboard Table 3 19 Screws Step Screw Quantity Screw Type Motherboard Removal M3 5 6 ...

Page 122: ...front stand right bracket Figure 3 65 Front Stand Right Bracket Figure 3 66 Front Stand Right Bracket Table 3 20 Screws 2 Turn over the bracket remove 2 screws on power switch holder Step Screw Quantity Screw Type Front Stand Right Bracket Removal M3 5 3 M3 6 2 ...

Page 123: ...3 21 Screws 3 Separate the power switch holder from power button cable Figure 3 68 Front Stand Right Bracket 4 Remove the bracket by passing power button cable through the bracket hole Step Screw Quantity Screw Type Power Switch Holder Removal M3 5 2 ...

Page 124: ...3 48 Figure 3 69 Front Stand Right Bracket 5 Release 5 screws to remove front stand left bracket Figure 3 70 Front Stand Left Bracket ...

Page 125: ...racket Table 3 22 Screws 6 Release 4 screws to remove front stand middle bracket Figure 3 72 Front Stand Middle Bracket Figure 3 73 Front Stand Middle Bracket Step Screw Quantity Screw Type Front Stand Left Bracket Removal M3 5 3 M3 6 2 ...

Page 126: ...3 50 Table 3 23 Screws Step Screw Quantity Screw Type Front Stand Middle Bracket Removal M3 6 4 ...

Page 127: ...les 0 1 Pull out WLAN antenna cables from metal hooks of base pan Figure 3 74 WLAN Antenna Cables 2 Pull WLAN antenna cables out of the base pan hole Figure 3 75 WLAN Antenna Cables 3 Separate WLAN main antenna from base pan carefully ...

Page 128: ...LAN Main Antenna 4 Pull out WLAN auxiliary antenna cable from metal hooks of base pan Figure 3 77 WLAN Auxiliary Antenna Cable 5 Separate WLAN auxiliary antenna from base pan carefully Figure 3 78 WLAN Auxiliary Antenna ...

Page 129: ...3 53 Remove the Cushion Tape 0 1 Tear off 2 pieces of cushion tape from 2 bulges of base pan Figure 3 79 Cushion Tape ...

Page 130: ...3 54 Remove the Thermal Pads 0 1 Tear off 4 thermal pads from the bulges of base pan Figure 3 80 Thermal Pads ...

Page 131: ...3 55 Remove the LVDS Cable 0 1 Release the latches to disconnect LVDS cable from LCD panel Figure 3 81 LVDS Cable ...

Page 132: ...Pan 0 1 Remove 18 screws on base pan Figure 3 82 Base Pan Table 3 24 Screws 2 Lift to remove base pan by passing backlight cable through the hole Figure 3 83 Base Pan Step Screw Quantity Screw Type Base Pan Removal M3 5 18 ...

Page 133: ...3 57 Figure 3 84 Base Pan ...

Page 134: ...3 58 Remove the Camera 0 1 Lift to remove CMOS camera together with camera cable from front bezel Figure 3 85 Camera 2 Disconnect camera cable from CMOS camera Figure 3 86 Camera ...

Page 135: ...3 59 Remove the Backlight Cable 0 1 Tear off the acetate fabric on backlight cable Figure 3 87 Backlight Cable 2 Disconnect backlight cable from LCD panel Figure 3 88 Backlight Cable ...

Page 136: ...3 60 Remove the IR Cable 0 1 Lift to remove the IR cable from front bezel Figure 3 89 IR Cable ...

Page 137: ...ont Bezel 0 1 Remove 10 screws on front bezel Figure 3 90 Front Bezel Table 3 25 Screws 2 Lift to separate front bezel from touch module Figure 3 91 Front Bezel Step Screw Quantity Screw Type Front Bezel Removal M3 5 10 ...

Page 138: ...3 62 Reassembly Procedure 0 Reassembly Flowchart 0 Figure 3 92 Reassembly Flowchart ...

Page 139: ...3 63 Replace the LCD Module 0 1 Position front bezel on LCD and touch screen module Figure 3 93 LCD Module 2 Consolidate front bezel and LCD module with 10 screws Figure 3 94 LCD Module ...

Page 140: ...3 64 Table 3 26 Screws Step Screw Quantity Screw Type Front Bezel Replacement M3 5 10 ...

Page 141: ...Backlight Cable 0 1 Connect backlight cable to the LED connector of LCD panel Figure 3 95 LED Connector 2 Pull up backlight cable naturally adhere acetate fabric to fix the cable on LCD panel Figure 3 96 Backlight Cable ...

Page 142: ...3 66 Replace the Camera 0 1 Connect webcam cable to the camera position the camera module on front bezel with the lens downward Figure 3 97 Camera Module ...

Page 143: ...3 67 Replace the LVDS Cable 0 1 Adhere LVDS gasket below LVDS connector of LCD panel Figure 3 98 LVDS Gasket 2 Connect LVDS cable to LCD panel Figure 3 99 LVDS Cable ...

Page 144: ...dge of base pan adhere WLAN auxiliary antenna on the mylar Figure 3 100 WLAN Auxiliary Antenna 2 Route WLAN auxiliary antenna cable under 3 metal hooks Figure 3 101 WLAN Auxiliary Antenna 3 Adhere antenna mylar on the upper edge of base pan adhere WLAN main antenna on the mylar ...

Page 145: ...3 69 Figure 3 102 WLAN Main Antenna 4 Route the antenna cables under 2 metal hooks pass the cables through the base pan hole Figure 3 103 Route Antenna Cables ...

Page 146: ...Board 0 1 Insert OSD board to the support bracket of base pan Figure 3 104 OSD Board 2 Consolidate OSD board with 2 screws Figure 3 105 OSD Board Table 3 27 Screws Step Screw Quantity Screw Type OSD Board Replacement M3 5 2 ...

Page 147: ...3 71 Replace the CPU Blower 0 1 Position CPU blower on base pan centre consolidate the blower with 3 screws Figure 3 106 CPU Blower Step Screw Quantity Screw Type CPU Blower Replacement M3 5 3 ...

Page 148: ...Replace the Thermal Pads 0 1 Adhere 4 thermal pads on 2 bulges of base pan Figure 3 107 Thermal pads on Base Pan Thermal Pad No Rectangle size W H Quantity 1 10 10 mm 1 2 60 20 mm 1 3 38 8 mm 1 4 28 12 mm 1 ...

Page 149: ...3 73 Replace the Cushion Tape 0 1 Adhere 2 cushion tapes on 2 bulges of base pan Figure 3 108 Cushion Tape ...

Page 150: ...n 0 1 Pass backlight cable upward through the base pan hole Figure 3 109 Backlight Cable 2 Route the lower part of LVDS cable upon base pan Figure 3 110 LVDS Cable 3 Position base pan on LCD panel consolidate it with 18 screws ...

Page 151: ...3 75 Figure 3 111 Base Pan Table 3 28 Screws Step Screw Quantity Screw Type Base Pan Replacement M3 5 18 ...

Page 152: ...rough front stand right bracket Figure 3 112 Front Stand Right Bracket 2 Combine power switch holder with power button cable Figure 3 113 Front Stand Right Bracket 3 Pull power button cable to position power switch holder on the bracket consolidate the holder with 2 screws ...

Page 153: ...cket Table 3 29 Screws 4 Turn over the bracket and position it on the bottom of front bezel Figure 3 115 Front Stand Right Bracket 5 Consolidate the bracket with 5 screws Step Screw Quantity Screw Type Power Switch Holder Replacement M3 5 2 ...

Page 154: ... Stand Right Bracket Figure 3 117 Front Stand Right Bracket Table 3 30 Screws 6 Position front stand left bracket on the bottom of front bezel Step Screw Quantity Screw Type Front Stand Right Bracket Replacement M3 5 3 M3 6 2 ...

Page 155: ...3 79 Figure 3 118 Front Stand Left Bracket 7 Consolidate the bracket with 5 screws Figure 3 119 Front Stand Left Bracket ...

Page 156: ...3 80 Table 3 31 Screws Step Screw Quantity Screw Type Front Stand Left Bracket Replacement M3 5 3 M3 6 2 ...

Page 157: ... 81 Replace the CPU 0 1 Replace the CPU on the LGA socket of motherboard Figure 3 120 CPU NOTE NOTE To assemble CPU of LGA package to socket please follow the steps below Figure 3 121 Replace CPU Step 1 ...

Page 158: ...3 82 Figure 3 122 Replace CPU Step 2 Figure 3 123 Replace CPU Step 3 ...

Page 159: ...3 83 Figure 3 124 Replace CPU Step 4 Figure 3 125 Replace CPU Step 5 ...

Page 160: ...3 84 Figure 3 126 Replace CPU Step 6 ...

Page 161: ... 85 Replace the Memory 0 1 Insert one memory bar to the lower socket of motherboard first press to click it into the spring lock And assemble the other memory bar to the upper socket Figure 3 127 Memory ...

Page 162: ...erboard 0 1 Position the motherboard on base pan Figure 3 128 Motherboard 2 Consolidate the motherboard with 6 screws Figure 3 129 Motherboard Table 3 32 Screws Step Screw Quantity Screw Type Motherboard Replacement M3 5 6 ...

Page 163: ...Replace the VGA Bracket 0 1 Position VGA bracket upon the motherboard and consolidate it with 2 screws Figure 3 130 VGA Bracket Table 3 33 Screws Step Screw Quantity Screw Type VGA Bracket Replacement M3 5 2 ...

Page 164: ... 3 131 WLAN Card 2 Press the card down and consolidate it with 2 screws Figure 3 132 WLAN Card 3 Connect the WLAN auxiliary antenna cable white to the upper RF connector connect the WLAM main antenna cable black to the lower RF connector Table 3 34 Screws Step Screw Quantity Screw Type WLAN Card Replacement M2 4 2 ...

Page 165: ...3 89 Figure 3 133 WLAN Card ...

Page 166: ...e 3 134 VGA Lock 2 Insert the VGA card to the PCI Express slot of motherboard rotate the VGA lock anticlockwise and tighten up the screw Figure 3 135 VGA Card Table 3 35 Screws 3 Rotate the VGA holder anticlockwise to fix the VGA card Step Screw Quantity Screw Type VGA Lock Replacement M3 5 1 ...

Page 167: ...3 91 Figure 3 136 VGA Holder ...

Page 168: ...Board 0 1 Route camera cable under the metal hook of base pan Figure 3 137 Camera Cable 2 Adhere the acetate fabric to fix camera cable Figure 3 138 Camera Cable 3 Route camera cable and LVDS cable under metal hooks of base pan ...

Page 169: ...amera cable to motherboard adhere 2 pieces of acetate fabric to fix the cable Figure 3 140 Camera Cable 5 Position the convert board on base pan consolidate it with 2 screws Connect the convert cable to convert board and route it under metal hooks of base pan ...

Page 170: ...e 3 36 Screws 6 Connect the LVDS cable upper and convert cable lower to motherboard Figure 3 142 LVDS Cable and Convert Cable 7 Adhere the conductive fabric to fix the cables Step Screw Quantity Screw Type Convert Board Replacement M3 5 2 ...

Page 171: ...3 95 Figure 3 143 Conductive Fabric ...

Page 172: ...e ODD Module 0 1 Route backlight cable under metal hooks of base pan connect backlight to convert board Figure 3 144 Backlight Cable 2 Insert ODD to ODD cage consolidate ODD module with 4 screws Figure 3 145 ODD Cage ...

Page 173: ...3 146 ODD Cage 3 Position ODD module on base pan push it right to lock the cage Figure 3 147 ODD Module 4 Consolidate ODD module with 1 screw Table 3 37 Screws Step Screw Quantity Screw Type ODD Replacement M2 2 4 ...

Page 174: ...3 98 Figure 3 148 ODD Module Table 3 38 Screws Step Screw Quantity Screw Type ODD Module Replacement M3 5 1 ...

Page 175: ...3 99 Replace the HDD Module 0 1 Inlay 4 HDD grommets on HDD cage Figure 3 149 HDD Grommet Figure 3 150 HDD Grommet 2 Consolidate HDD and HDD cage with 4 screws ...

Page 176: ...3 100 Figure 3 151 HDD Cage Figure 3 152 HDD Cage Table 3 39 Screws 3 Connect OSD cable to OSD board Step Screw Quantity Screw Type HDD Replacement M3 2 3 6 3 8 4 ...

Page 177: ...1 Figure 3 153 OSD Board 4 Route OSD cable and power button cable under metal hooks of base pan Figure 3 154 OSD Cable and Power Button Cable 5 Position HDD module on base pan push it right to lock the cage ...

Page 178: ...3 102 Figure 3 155 HDD Module 6 Consolidate HDD module with 1 screw Figure 3 156 HDD Module Table 3 40 Screws Step Screw Quantity Screw Type HDD Module Replacement M3 5 1 ...

Page 179: ...s at 4 motherboard nuts Figure 3 157 Heatsink 2 Tighten 2 diagonal screws several rounds and tighten the other 2 diagonal screws several rounds consolidate the 4 screws alternately until the thermal block is well touched with the CPU Figure 3 158 Heatsink 3 Consolidate the thermal fins with 1 screw ...

Page 180: ...3 104 Figure 3 159 Heatsink Table 3 41 Screws Step Screw Quantity Screw Type Heatsink Replacement M3 5 1 ...

Page 181: ...peaker 0 1 Pass IR cable through the hole of base pan Figure 3 160 IR Cable 2 Route IR cable among USB connectors of motherboard connect it to motherboard Figure 3 161 IR Cable 3 Position the right speaker on front bezel ...

Page 182: ...62 Right Speaker 4 Consolidate the right speaker with 2 screws Figure 3 163 Right Speaker Table 3 42 Screws 5 Position the left speaker on front bezel Step Screw Quantity Screw Type Right Speaker Replacement M3 4 5 1 2 ...

Page 183: ...onsolidate the left speaker with 2 screws Figure 3 165 Left Speaker Table 3 43 Screws 7 Pass the speaker cable through the hole of base pan and connect it to motherboard Step Screw Quantity Screw Type Left Speaker Replacement M3 4 5 1 2 ...

Page 184: ...3 108 Figure 3 166 Speaker Cable 8 Curve the right speaker cable at metal hook and route the cable in the stuck groove Figure 3 167 Right Speaker Cable ...

Page 185: ...ESA Support Bracket 0 1 Position VESA support bracket on base pan and consolidate it with 6 screws Figure 3 168 VESA Support Bracket Table 3 44 Screws Step Screw Quantity Screw Type VESA Support Bracket Replacement M3 5 6 ...

Page 186: ... of motherboard 2 Connect SATA cables and SATA power cables to ODD and HDD Connector in photo frame Cable linking to connector Yellow OSD cable 5 pin Green CPU blower cable 4 pin Orange SATA power cable 4 pin Red upper SATA cable ODD 300mm L shaped port 7 pin Red lower SATA cable HDD 190mm L shaped port 7 pin Blue Power button cable 10 pin Purple PCT touch cable 4 pin ...

Page 187: ...board position the metal ring on the screw hole of VESA support bracket consolidate it with 1 screw Figure 3 171 PCT Touch Cable Connector in photo frame Drive interface Cable Blue ODD 6 pin power SATA power cable 6 pin Yellow ODD 7 pin data SATA cable 300mm Green HDD 7 pin data SATA cable 190mm Red HDD 15 pin power SATA power cable 15 pin ...

Page 188: ...3 112 Table 3 47 Screws Step Screw Quantity Screw Type PCT Touch Cable Replacement M3 5 1 ...

Page 189: ... Replace the Motherboard Shielding 0 1 Position motherboard shielding upon motherboard Figure 3 172 Motherboard Shielding 2 Consolidate motherboard shielding with 12 screws Figure 3 173 Motherboard Shielding ...

Page 190: ...3 114 Figure 3 174 Motherboard Shielding Table 3 48 Screws Step Screw Quantity Screw Type Motherboard Shielding Replacement M3 5 12 ...

Page 191: ...on the front bezel press the edges to lock all latches consolidate the rear cabinet with 9 screws Figure 3 175 Rear Cabinet Figure 3 176 Rear Cabinet Table 3 49 Screws Step Screw Quantity Screw Type Rear Cabinet Replacement M3 6 yellow cycled 2 M3 6 red cycled 7 ...

Page 192: ...traightened paper clip to insert to the emergency ejection hole of ODD until the disk tray is ejected Figure 3 177 ODD 2 Pull out the disk tray replace ODD bezel to the drive panel Figure 3 178 ODD Bezel 3 Push the disk tray into its housing ...

Page 193: ...3 117 Figure 3 179 ODD Bezel ...

Page 194: ...d 0 1 Position the stand on the rear cabinet consolidate the stand with 3 screws Figure 3 180 Stand Table 3 50 Screws 2 Replace the hinge cover Figure 3 181 Hinge Cover Step Screw Quantity Screw Type Stand Replacement M4 6 3 ...

Page 195: ...CHAPTER 4 Troubleshooting ...

Page 196: ... System Check Procedures 4 3 Power System Check 4 3 System External Inspection 4 3 System Internal Inspection 4 4 Beep Codes 4 5 Checkpoints 4 6 BIOS Recovery 4 8 Calibration SOP of control board 4 11 Debug Card information 4 22 Converter board setup 4 23 ...

Page 197: ...epeating the same operation 3 Refer to Power System check and Beep Codes to determine which corrective action to perform System Check Procedures 0 Power System Check 0 If the system will power on skip this section Refer to System External Inspection If the system will not power on do the following Check if the power cable is properly connected to the system and AC source Check if the voltage selec...

Page 198: ...ove the system covers For instructions on removing system covers refer to System Disassembly Verify that components are properly seated Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate connectors Verify that all components are Acer qualified and supported Replace the system covers Power on the system If the problem with the system is not evi...

Page 199: ...4 1 System ready Symptom One short beep Description System is OK Memory not installed or memory error Symptom Continuous one long beep Description Something is wrong with the memory installed Note that there could also be something wrong with just accessing the memory ie the motherboard has a problem VGA not installed or VGA error Symptom One long beep then two short beeps and repeat Description T...

Page 200: ...alization portion of the BIOS NOTE NOTE Please note that checkpoints may differ between different platforms based on system configuration Checkpoints may change due to vendor requirements system chipset or option ROMs from add in PCI devices Table 4 2 Checkpoint Description Before D0 If boot block debugger is enabled CPU cache as RAM functionality is enabled at this point Stack will be enabled fro...

Page 201: ...thod is checked to determine if BIOSrecovery is forced Main BIOS checksum is tested If BIOS recovery is necessary control flows to checkpoint E0 See Bootblock Recovery Code Checkpoints sectionfor more information D7 Restore CPUID value back into register The Bootblock Runtime interface module is moved to system memory and control is given to it Determine whether to execute serial flash D8 The Runt...

Page 202: ... checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file F3 Start reading the recovery file cluster by cluster F5 Disable L1 cache FA Check the validity of the recovery file configuration to the curr...

Page 203: ... 4 9 Automatic mode When BIOS flash crashed using recovery CDROM USB Thumb drive to recover BIOS Recovery Menu and Setup 1 Select Proceed with flash update and Press Enter 2 System will start to flash update progress ...

Page 204: ...4 10 Troubleshooting 3 Once firmware update is completed press any key to reboot the system ...

Page 205: ...Troubleshooting 4 11 Calibration SOP of control board 0 Run test bat and check whether the firmware is the latest version if yes press Next and it will skip the firmware update ...

Page 206: ...4 12 Troubleshooting Updating It spends 10 seconds to update the firmware after that program will show Pass or Fail press exit to continue ...

Page 207: ...eck if the Hardware Vendor ID Product ID Chip Revision is not avaliable the device information would be blank it means that hardware may have problem Press Next to continue Assembly the calibration test equipment 1 to the LCD panel ...

Page 208: ...4 14 Troubleshooting Click the four points in the corner as the sequence left up right up lower right lower left with the touch pen Refer to the sequence of 1 2 3 4 in the picture above ...

Page 209: ...he sequence upside line left to right right line upper to lower downside line right to left left line lower to upper to do the calibration flow 2 with the touch pen Refer to the sequence of 1 2 3 4 and the arrows in the picture above ...

Page 210: ...4 16 Troubleshooting Click the 25 points shown in the screen with the touch pen ...

Page 211: ... calibration fixture to 9 vertical lines and do the lineation from left to right with line from upper to lower to calibrate verticality with the touch pen Refer to the sequence of 1 2 3 4 5 6 7 8 9 and the arrows in the picture above ...

Page 212: ...e calibration fixture to 9 horizontal lines and do the lineation from upper to lower with line from left to right to calibrate horizon with the touch pen Refer to the sequence of 1 2 3 4 5 6 7 8 9 and the arrows in the picture above ...

Page 213: ...Troubleshooting 4 19 ...

Page 214: ... touch calibration refer to below picture to draw line within the boundary shown by the screen The sequence would be like upside line left to right right line upper to lower downside line right to left left line lower to upper Refer to the sequence of 1 2 3 4 and the arrows in the picture above ...

Page 215: ...Troubleshooting 4 21 The calibration completed and you will see pass in the screen There will also show detail failure item which you could refer to know which steps has not test pass ...

Page 216: ...4 22 Troubleshooting Debug Card information 0 Table 4 3 Pegatron Part Name Pegatron PN Photo SZ LPC D 90 C1G351 00XBN00Z FLAT cable 1400 001C000 ...

Page 217: ...o adjust the settings of converter board so the converter board can provide the proper power to the panel Below is the mapping table of LCD panel coverter board setting Table 4 4 Acer part name Acer PN Converter board setting LED LCD LPL 23 W FHD None Glare LM230WF5 TLF1 LF 250nit 5ms 1000 1 P8 KL 23008 002 ...

Page 218: ...4 24 Troubleshooting ...

Page 219: ...CHAPTER 5 Jumper and Connector Locations ...

Page 220: ...5 2 Jumper Setting 5 5 Setting Jumper 5 5 ...

Page 221: ...Jumper and Connector Locations 5 3 Jumper and Connector Locations ...

Page 222: ...6 P62 SATA2 23 X1J1 SIM connector 7 P61 SATA1 24 J26 Side USB3 0 1 Charge port 8 P60 SATA0 25 J56 Card reader connector 9 P5 Front panel header 26 J60 Mini PCIE Slot1 10 MJ2 HDMI out connector 27 J61 Mini PCIE Slot2 11 MJ1 HDMI in connector 28 IRJ1 CIR header 12 PJ1 AC power connector 29 CMJ1 Web Camera header 13 J8 LAN connector 30 E51 BIOS WP 14 J14 Rear USB2 0 4 31 SW50 CLEAR CMOS 15 J11 Rear U...

Page 223: ...onfiguration options Jumpers with more Than one pin are numbered When setting the jumpers ensure that the jumper caps are Placed on the correct pins The illustrations show a 2 pin jumper When the jumper cap is placed on bothpins the jumper is SHORT If you re move the jumper cap or place the jumpercap on just one pin the jumper is OPEN This illustration shows a 3 pin jumper Pins 1 and 2 are SHORT ...

Page 224: ...5 6 Jumper and Connector Locations ...

Page 225: ...CHAPTER 6 FRU List ...

Page 226: ...6 2 AZS600_Pt Exploded Diagrams 6 4 FRU List 6 7 ...

Page 227: ... or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to return ...

Page 228: ...6 4 FRU Field Replaceable Unit List AZS600_Pt Exploded Diagrams 0 Main Exploded Diagram Table 6 1 Item Part Name Memo 1 PARIS A 23 HINGE COVER ...

Page 229: ...ER 23 APARIS 14 WLAN CBL 1P L 650mm AM8 9 15 PARIS 23 ANTENNA MYLAR 16 PARIS A 23 BKT FR STAND RIGHT 17 PARIS A 23 BKT FRONT STAND MID 18 PARIS_II A 23 PANEL BKT B 19 PARIS_II A 23 VHB BOTTOM 20 PARIS_II A 23 PANEL BKT R 21 PARIS_II A 23 VHB SIDE 22 PARIS_II A 23 VHB UP 23 PARIS_II A 23 DUST SPONGE H 24 PARIS_II A 23 DUST SPONGE V 25 PARIS A 23 SCREW RUBBER 26 PARIS 23 MB COVER GASKET 27 INTEL 65W...

Page 230: ...GA LOCK 34 PARIS A 23 SIDE IO DOOR F C 35 PARIS_II A 23 BASE PAN SUB ASM 36 COMS CAMERA 1920 1080 37 PARIS A 23 BKT FRONTSTAND LEFT 38 WLAN CBL 1P L 300mm AM8 10 39 PARIS_II A 23 FRONT BEZEL ASM 40 PARIS_II A 23 PANEL BKT L 41 PARIS_II A 23 PANEL BKT U 42 LCD TF 23 FHD WLED 43 TOUCH GLASS 23 PCT 07 44 TOUCH CONTROLLER 23 PCT 07 Table 6 1 Item Part Name Memo ...

Page 231: ...ge ADP 135FB BFD LV5 LED LF for DT AIO AP 13501 016 Board Lite On WCBN611AH Atheros WB222 802 11 a b g n combo mini card half size WCBN611AH Atheros WB222 WLAN802 11a b g n2X2 Bluetooth4 0LE IO AC combo mini card half size DA 10211 002 CONVERT BOARD FOR NEW LG PANEL 55 SHQD5 001 OSD BOARD 55 U6N0U 002 Camera CAMERA MODULE 1 3M 57 SKMD5 001 Power Cord POWER CORD 1 8M US 110V BSMI 3P 27 RGV0U 008 CA...

Page 232: ...R CABLE 50 U6N0U 005 WEBCAM CABLE 50 U6N0U 010 SATA POWER CABLE MB TO HDD TO ODD 50 U6N0U 003 BACKLIGHT FFC CABLE FOR NEW LG PANEL 50 GCHD5 001 LVDS CABLE 50 SHN0U 003 LVDS CABLE 50 GCT0U 002 CABLE MB TO CONVERTER B 50 SHL0U 003 POWER BUTTON CABLE 50 SHL0U 002 Table 6 2 FRU list Category Description P N ...

Page 233: ...1 ANTENNA L 50 VEDD5 002 Chassis REAR CABINET ASSY 60 SHL0U 002 ANNTENA MYLAR 47 U6N0U 007 REAR CABINET Mylar 130 40MM 47 U6N0U 008 BASE PAN THERMAL PAD FOR CPU 47 U6N0U 003 BASE PAN THERMAL PAD FOR CAP 47 U6N0U 004 Table 6 2 FRU list Category Description P N ...

Page 234: ...AN THERMAL PAD FOR IC 47 U6N0U 006 HDD GROMMET 47 U6N0U 010 MB COVER GASKET 47 U6N0U 013 AL FOIL 40 25MM 47 U6N0U 015 MESH TYPE 20 20MM fixed ODD power cable 47 U6N0U 017 MESH TYPE 10 15MM on MB Shielding 47 U6N0U 018 TYPE 15 30MM 47 U6N0U 019 Table 6 2 FRU list Category Description P N ...

Page 235: ...onverter cable 47 GCH0U 003 COAXIAL CAP for non TV 47 U6N0U 021 MESH TYPE 30 2MM on LVDS 47 U6N0U 022 MESH TYPE 55 7MM 47 U6N0U 023 PARIS 23 MESH TYPE 13 35MM 47 SHL0U 001 PARIS A 23 SCREW RUBBER 47 SHL0U 003 BASE PAN ACID TAPE 85 18 47 GCHD5 001 ODD BEZEL DVD RW 42 SHL0U 002 ODD BEZEL BD 42 SHL0U 003 Table 6 2 FRU list Category Description P N ...

Page 236: ...MD5 002 POWER SWITCH HOLDER 42 SHL0U 006 SIDE BEZEL W O B CAS 42 VEDD5 002 STAND FRONT BRACKET MIDDLE 33 SHL0U 002 MB SHIELDING 33 SHL0U 003 MB VGA BRACKET 33 U6N0U 010 HDD CAGE 33 U6N0U 003 ODD CAGE 33 U6Q0U 008 Table 6 2 FRU list Category Description P N ...

Page 237: ...33 SHL0U 004 STAND FRONT BRACKET R 33 SHL0U 005 BRACKET VESA SUPPORT 33 SHL0U 006 Thermal HEAT PIPE 60 U6N0U 003 FAN 23 U6N0U 002 CPU CPU PGA Intel Core i7 3770S LGA 3 1G 8M 1333 1155 65W Quad Core KC 37701 SI7 Memory Table 6 2 FRU list Category Description P N ...

Page 238: ...10 KB RF40P 101 KB RF40P 042 Others Lite on mouse USB SM9020 silver with new acer logo MS 11200 120 Primax mouse USB MOF9UO silver with new acer logo MS 11200 112 Lite on USB SM9020 with silver color MS 11200 072 Primax mouse USB MOF9UO silver color MS 11200 077 Philips Remote Controller ECO KB remote Acer code QWERTY layout KB w i multi character support w i battery RT 11300 031 ODD ODD PLDS Supe...

Page 239: ...GB ST1000DM003 Grenada SATA III 64MB LF F W CC4B KH 01K01 031 Motherboard 69M10AI40A01 Speaker SPEAKER 23 APARIS 23 SHL0U 001 Panel LED LCD LPL 23 W FHD None Glare LM230WF5 TLF1 LF 250nit 5ms 1000 1 P8 KL 23008 002 Screw SCREW M2 2L K W NI 86 U6N0U 001 SCREW M2 4L K W NI 86 U6N0U 003 SCREW M3 5L F B NI 2 86 U6Q0U 002 Table 6 2 FRU list Category Description P N ...

Page 240: ...L F B ZN 2 86 U6N0U 004 SCREW M3X5L B W ZN 2 86 GBL0U 001 SCREW M4 6L B W NI 2 86 U6N0U 007 SCREW 6 32 3 6 3 8L K B ZN 2 86 U6N0U 008 SCREW M3 4L 5 1 X B ZN 2 86 U6N0U 009 SCREW M3 6L K B ZN 1 86 VDSD5 001 SCREW M3 5L F W ZN 1 86 U6N0U 002 Table 6 2 FRU list Category Description P N ...

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