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Troubleshooting

4-3

Troubleshooting

Introduction

0

This chapter contains information about troubleshooting common problems associated with 
the notebook.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step by 
step procedures are designed to be performed as described.

NOTE:

NOTE

:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype 
cards, or modified options can give false errors and invalid system responses.

1.

Obtain as much detailed information as possible about the problem.

2.

If possible, verify the symptoms by re-creating the failure through diagnostic tests or 
repeating the operation that led to the problem.

3.

Use Table 4-1 with the verified symptom to determine the solution.

4.

If the Issue is still not resolved, refer to 

Online Support Information

.

Table 4-1.

Symptoms Table

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Failure

Keyboard Failure

Touchpad Failure

Internal Speaker Failure

Microphone Failure

USB Failure

Other Functions Failure

ODD Failure

Intermittent Problems

Undetermined Problems

Summary of Contents for Aspire 8951G

Page 1: ...Aspire 8951G SERVICE GUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ...ocument Book titles directory names file names path names and program process names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text ...

Page 4: ... generic service guide In such cases contact the regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on the regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers The Acer office may h...

Page 5: ...9 Software 1 9 Optional Items 1 10 Warranty 1 10 Notebook Tour 1 11 Top View 1 11 Acer MediaRemote 1 13 Front View 1 17 Left View 1 18 Right View 1 19 Base View 1 20 Touchpad Basics 1 21 Using the Keyboard 1 22 Windows Keys 1 23 Hotkeys 1 24 System Block Diagram 1 26 Specification Tables 1 27 Computer specifications 1 27 System Board Major Chips 1 28 Processor 1 28 Processor Specifications 1 29 CP...

Page 6: ...ion GPU 1 40 Bluetooth Interface 1 40 Bluetooth Module 1 41 Camera 1 41 Mini Card 1 41 Audio Codec and Amplifier 1 42 Audio Interface 1 43 Wireless Module 802 11b g n 1 43 Battery 1 43 VRAM 1 44 USB Port 1 44 HDMI Port 1 44 AC Adapter 1 44 System Power Management 1 45 Card Reader 1 45 System LED Indicator 1 46 System DMA Specification 1 47 System Interrupt Specification 1 47 System IO Address Map ...

Page 7: ...AC EEPROM Utility 2 28 CHAPTER 3 Maintenance Procedures Introduction 3 5 General Information 3 5 Recommended Equipment 3 5 Screw Table 3 5 Maintenance Flowchart 3 6 Getting Started 3 7 Dummy Card Removal 3 8 Dummy Card Installation 3 8 Logic Door Removal 3 9 Logic Door Installation 3 9 Battery Cable Removal 3 11 Battery Cable Installation 3 11 Lower Cover DIMM Module Removal 3 12 Lower Cover DIMM ...

Page 8: ...al 3 39 Fingerprint Scanner Installation 3 40 Bluetooth Module Removal 3 41 Bluetooth Module Installation 3 42 USB Board Removal 3 43 USB Board Installation 3 44 DT Module Removal 3 45 DT Module Installation 3 45 Mainboard Removal 3 46 Mainboard Installation 3 48 PCH Heatsink Removal 3 49 PCH Heatsink Installation 3 49 RTC Battery Removal 3 50 RTC Battery Installation 3 50 Thermal Assembly Removal...

Page 9: ...3 Other Functions Failure 4 14 ODD Failure 4 15 Intermittent Problems 4 21 Undetermined Problems 4 21 Post Codes 4 22 CHAPTER 5 Jumper and Connector Locations Mainboard 5 3 Clearing Password and BIOS Recovery 5 6 Clearing Password 5 6 BIOS Recovery by Crisis Disk 5 8 CHAPTER 6 FRU Field Replaceable Unit List Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 15 CHAPTER 7 Model Defin...

Page 10: ...x CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 Aspire 8951G 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ... Notebook Tour 1 11 Top View 1 11 Acer MediaRemote 1 13 Front View 1 17 Left View 1 18 Right View 1 19 Base View 1 20 Touchpad Basics 1 21 Using the Keyboard 1 22 Windows Keys 1 23 Hotkeys 1 24 System Block Diagram 1 26 Specification Tables 1 27 Computer specifications 1 27 System Board Major Chips 1 28 Processor 1 28 Processor Specifications 1 29 CPU Fan True Value Table Tj 100 1 29 CPU Fan True ...

Page 13: ...e 1 40 Bluetooth Module 1 41 Camera 1 41 Mini Card 1 41 Audio Codec and Amplifier 1 42 Audio Interface 1 43 Wireless Module 802 11b g n 1 43 Battery 1 43 VRAM 1 44 USB Port 1 44 HDMI Port 1 44 AC Adapter 1 44 System Power Management 1 45 Card Reader 1 45 System LED Indicator 1 46 System DMA Specification 1 47 System Interrupt Specification 1 47 System IO Address Map 1 48 System I O Address Specifi...

Page 14: ...1 4 ...

Page 15: ...chitecture Intel Smart Cache Intel Core i5 2410M i5 2520M i5 2540M processor 3 MB L3 cache 2 30 2 50 2 60 GHz with Turbo Boost up to 2 90 3 20 3 30 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Intel Core i3 2310M processor 3 MB L3 cache 2 10 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Mobile Intel HM65 Express Chipset Memory 0 Dual channel...

Page 16: ... Protection support Audio 0 Optimized Dolby Home Theater v4 audio enhancement featuring Audio Optimizer Audio Regulator Volume Leveler Volume Maximizer Intelligent EQ Dialogue Enhancer Surround Virtualizer for Headphones Surround Virtualizer for built in speakers and Dolby Digital Output technologies Acer CineSurround with five built in speakers and the Acer Tuba CineBass subwoofer supporting low ...

Page 17: ...e 16X CD R 10X CD RW 8X DVD R 8X DVD R 4X DVD RW 4X DVD RW 5X DVD RAM 4X DVD R DL 4X DVD R DL 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 4X DVD R DL 4X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Webcam 0 Acer Video Conference featur...

Page 18: ...36 5 H mm 6 1 x 2 63 x 1 43 inches 570 g 1 25 lbs with 180 cm DC cable Embedded Battery Acer PowerSmart long life battery supporting up to 1 000 charge cycles 83 Wh 6000 mAh 8 cell Li ion standard battery pack Battery life 5 5 hours ENERGY STAR Input and Control 0 103 104 107 key backlit back mounted keyboard with independent standard numeric keypad international language support Touchpad Acer Med...

Page 19: ... in jack Ethernet RJ 45 port DC IN jack for AC adapter Environment 0 Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe Flash Player 10 1 Adobe Reader 9 1 AUPEO US only Bing Bar eSobi Kobo Canada only Microsoft Office 2010 pr...

Page 20: ...SP Acer Crystal Eye Acer Video Conference Manager Microsoft Silverlight Skype Windows Live Essentials 2011 Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Canada France Germany Italy Mexico Spain UK US only Netflix shortcut US only Optional Items 0 1 2 4 GB DDR3 soDIMM mo...

Page 21: ... View 0 Figure 1 1 Top View Table 1 1 Top View No Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication only for certain models 2 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by model ...

Page 22: ...ivity device status HDD indicator Indicates when the hard disk drive is active Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode Power indicator Enables disables the computer s communication devices communication devices may vary by configuration 7 Click buttons left and right The...

Page 23: ...ouchpad dock See Touchpad Removal CAUTION The MediaRemote uses magnets to hold it in the touchpad dock If the MediaRemote has been removed from the dock do not place it on or near the computer where it may damage internal components Using the MediaRemote as a touchpad 0 While the MediaRemote is in touchpad mode the area indicated with a gray square controls cursor movements Slide a finger across t...

Page 24: ...ight Description No light The MediaRemote has not been used for 15 minutes and is in sleep mode Blue The MediaRemote is active and attached to the computer Blue flash The MediaRemote is active and not attached to the computer Slow orange flash Battery power is low less than 40 Quick orange flash Battery power is very low less than 20 The MediaRemote will enter sleep mode after three minutes of ina...

Page 25: ...ll turn off when the touchpad mode button is pressed Table 1 4 clear fi shortcuts Icon Item Description Select Press to toggle between clear fi sections Photo Video and Music Main menu Open the main menu in clear fi Video Open the Video section of clear fi Music Open the Music section of clear fi Table 1 5 Media Console Icon Item Description Previous Return to the previous media file Play pause Pl...

Page 26: ...orientation of the MediaRemote tilt the MediaRemote at least 30º for a couple of seconds Pairing the MediaRemote 0 If the MediaRemote is fully charged but does not work correctly with the computer pair the devices Turn off the MediaRemote press the mode button for three seconds Press and hold the left and right click buttons for at least three seconds Press the left click button key once Press the...

Page 27: ...bles the computer s communication devices Communication devices may vary by configuration 2 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick PRO MS PRO xD Picture Card xD NOTE Push in to remove install the card Only one card can be installed at any given time 3 Touchpad release latch Lifts the touchpad and allows it to be removed ...

Page 28: ... HDMI port Supports high definition digital video connections 5 USB 2 0 3 0 port Connects to USB devices A USB 3 0 port can be distinguished by its blue connector 6 USB 2 0 e SATA port Connects to USB 2 0 or eSATA devices 7 Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player Microphone in jack Accepts inputs from external microphones Headphones speaker line out...

Page 29: ...al drive is active 4 Emergency eject hole Ejects the optical drive tray when the computer is turned off NOTE Insert a tool into the emergency eject hole to eject the optical drive tray when the computer is off 5 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 6 Kensington lock slot Connects to a Kensington compatible computer security lock NOTE Wrap the computer security lock...

Page 30: ...puter s hard disk secured with screws 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 Battery release latch Slide to connect the internal battery NOTE The computer s battery is embedded and not removable NOTE To completely power off the system equivalent to removing the battery slide the battery reset switch to the disconnect battery position In this position the co...

Page 31: ...Main TouchPad 1 Right Button 2 Left Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest a finger on the TouchPad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE W...

Page 32: ...k is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when the up or down arrow keys are pressed respectively Scroll Lock does not work with ...

Page 33: ...imize all windows F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop Ctrl F Search for computers if you are on a network L Lock the computer if connected to a network domain or switch users if you re not connected to a network domain Ctrl Tab Moves focus from Start menu to the Quick Launch toolbar to the system tray use or to move focus to items on the...

Page 34: ...n Description Fn F3 Communication switch Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 ...

Page 35: ...Fn Volume up Increases audio volume Fn Volume down Decreases audio volume Fn Home Play Pause Plays or pauses media files Fn Pg Up Stop Stops media file Fn Pg Dn Previous Plays the previous media file in the play sequence Fn End Next Plays the next media file in the play sequence Table 1 14 Keyboard Hotkeys Continued Hotkey Icon Function Description ...

Page 36: ...urround Speaker IEEE1394a connector IEEE1394 Media Cardreader Card Reader Connector HDMI AN12947A Muxless LVDS JM388A Graphics Interfaces PCI E X16 DDR SYSTEM MEMORY FDI PCI E SATA HDA RTC P9 USB DMI FDI SPI DMI intel Sandy Bridge rPGA 989 intel CougarPoint PCH 37 5mm X 37 5mm mBGA 989 27mm X 25mm LPC MCH Processor HM65 does not support USB 6 7 6 0 GT s BCLK 100MHz DPLL_REF_SSCLK 120MHz 166 MT s F...

Page 37: ...isc 0 C 32 C 32 F 95 F Operating writing to optical disc 5 C 35 C 41 F 95 F Nonoperating 20 C 65 C 4 F 149 F Relative humidity Operating 20 to 80 Nonoperating 20 to 80 Maximum altitude unpressurized Operating 15 to 3 048m 50 to 10 000ft Nonoperating 15 to 12 192m 50 to 40 000ft Shock Operating 105 G 2 ms half sine Nonoperating 220 G 2 ms half sine Random vibration Operating 0 6G 5 500HZ 30 min per...

Page 38: ...2x2 BGN HM Liteon Wireless LAN Atheros HB97 2x2 BGN HM WN6603AH PCMCIA N A Audio codec Realtek ALC669 GR 5 1 Card reader JMB388 QGAZ0A Item Specification CPU type MCP Multi Chip Package CPU CPU package 989 pins rPGA socket Core Logic Two or Four core processor for mobile with enhanced performance 32 KB instruction and 32 KB data first level cache L1 for each core 256 KB shared instruction data sec...

Page 39: ... DMI QBI 32nm 4MB rPGA988B 35W CPU Temp Fan Speed RPM SPL Spec dBA Fan On 45 C Fan Off 40 C 3100 31 Fan On 55 C Fan Off 50 C 3550 34 Fan On 78 C Fan Off 67 C 3900 37 Fan On 84 C Fan Off 81 C 4150 40 Fan On 96 C Fan Off 90 C N A 5V Throttling 50 On 98 C OFF 96 C OS shut down at 100 C H W shut down at 100 C CPU Temp Fan Speed RPM SPL Spec dBA Fan On 45 C Fan Off 40 C 3100 31 Fan On 55 C Fan Off 50 C...

Page 40: ...lt in at CPU Memory size 1GB 128 Meg x 64 2GB 256 Meg x 64 and 4GB 512 Meg x 64 DIMM socket number 4 Supports memory size per socket 4GB Supports maximum memory size 16GB Supports DIMM type SODIMM Supports DIMM Speed DDRIII Support DIMM voltage 1 5V Supports DIMM package 204 pin SODIMM 67 75 x 30 15 x 3 8 Max Slot 1 MB Slot 2 MB Slot 3 MB Slot 4 MB Total Memory MB 0 0 0 1024 1024 0 0 1024 0 1024 0...

Page 41: ...048 4096 0 2048 2048 2048 6144 2048 2048 2048 0 6144 2048 2048 0 2048 6144 2048 0 2048 2048 6144 2048 2048 2048 2048 8192 0 0 0 4096 4096 0 0 4096 0 4096 0 4096 0 0 4096 4096 0 0 0 4096 0 0 4096 4096 8192 0 4096 4096 0 8192 4096 4096 0 0 8192 4096 0 0 4096 8192 0 4096 4096 4096 12288 4096 4096 4096 0 12288 4096 4096 0 4096 12288 4096 0 4096 4096 12288 4096 4096 4096 4096 16384 Slot 1 MB Slot 2 MB ...

Page 42: ...pressed HD Audio with Digital Rights Management DRM Fully compliant with PCI Express Base Specification Rev 2 1 Support CRT LVDS HDMI DP interface concurrent Dual channel LVDS interface support single channel 24 bpp dual link HDCP compliance embed in Full POWERPLAYTM 8 0 support LVDS Engine and Memory DP Spread Spectrum Support H 264 implementation is based on the ISO IEC 14496 10 specification VC...

Page 43: ... on LAN WOL support meeting the ACPI requirements Statistics for SNMP MIB II Ethernet like MIB and Ethernet MIB IEEE 802 3z Clause 30 SMBus interface supporting Alert Standard Format ASF v2 0 Self boot feature utilizing smaller EEPROM size with ability to use on chip memory Serial Flash memory support with auto sensing capability PCI Express CLKREQ support Integrated switching regulator for improv...

Page 44: ...gital WD7500BPVT SEAGATE ST9750423AS Capacity GB 500 640 750 Bytes per sector 512 512 512 512 Data heads 4 3 4 4 4 4 Drive Format Disks 2 2 2 2 Spindle speed RPM 5400 RPM Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 3 0 3 0 3 0 3 0 Media data transfer rate Mbytes sec max 875 300 875 300 97 584 3 1195 5 Mbytes s DC Power Requirements Voltag...

Page 45: ...9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 CD R Orange Book Part U CD RW HSRW Orange Book Pa...

Page 46: ...ed Max 3 6 24x Sustained Max 10 8 8x Buffer Memory 1MB Interface SATA Applicable disc format DVD DVD VIDEO DVD ROM DVD R 4 7GB DVD R DL DVD RW Ver 1 1 1 2 DVD R DVD R DL DVD RW DVD RAM 4 7GB CD CD DA CD ROM CD ROM XA PhotoCD multisession Video CD Cd Extract CD CD text Loading mechanism Electrical Release Release Button Release by ATAPI command Emergency Release Power Requirement Input Voltage 5V 5...

Page 47: ...L DL 25GB 50GB Ver 2 0 DVD DVD ROM SL DL 4 7GB 8 5GB Ver 1 1 DVD R SL 4 7GB Ver 2 1 DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 1 46GB side 4 7GB side Ver 2 2 DVD R SL 4 7GB Ver 1 3 DL 8 5GB Ver 1 2 DVD RW 4 7GB Vol 1 Ver 1 3 Vol 2 Ver 1 0 CD CD ROM Mode 1data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and...

Page 48: ...typical 500 1 min Response Time Optical Rise Time Fall Time msec 2 typical 8 max 6 typical 12 max Typical Power Consumption watt 4 6 Weight without inverter 620 typical 635 max Physical Size mm 422 x 247 5 x min 422 5 x 248 x 6 typical 423 x 248 5 x 6 3 max Electrical Interface 40 pins LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 45 45 20 45 typical 40 40 15 40 ...

Page 49: ...ies and integrated HDMI The Unified Video Decoder UVD enables support for dual stream decode of High Definition HD and Standard Definition SD content H 264 VC 1 or MPEG 2 formats In addition support 7 1 channels of compressed HD Audio with Digital Rights Management DRM Fully compliant with PCI Express Base Specification Rev 2 1 Support CRT LVDS HDMI DP interface concurrent Dual channel LVDS interf...

Page 50: ...9 YES YES YES YES YES 1280x720 60Hz 16 9 YES YES YES YES YES 1280x768 60Hz 16 9 YES YES YES YES YES 1360x768 60Hz 16 9 YES YES YES YES YES 1366x768 60Hz 16 9 YES YES YES YES YES Item Specifications Chipset Foxconn Bluetooth BRM 2070 Foxconn Bluetooth ATH BU12 Data throughput TX 1 2Mbits sec RX 1 2Mbits sec Protocol 2 1 EDR 2 1 3 0 EDR Interface USB 2 0 Connector type JST SM06B XSRK E TB 6 pin narr...

Page 51: ...p Bluetooth v2 1 3 0 EDR integrated solution USB 2 0 full speed device interface with support for Device Firmware Upgrade DFU SPI interface supports external serial flash devices Two on chip 1 2V linear voltage regulators Integrated 32 bit CPU with 32KB data RAM and 256KB program RAM On board PLL On chip low power oscillator LPO Standard USB HCI interface Item Specification Vendor and Model Suyin ...

Page 52: ...port A B C E and G support stereo input and output re tasking Support MONO output at port H Port A D E F built in headphone amplifiers Port E and Port F headphone amplifiers can drive earphone directly without DC blocking capacitor Port B C E F with software selectable boost gain 10 20 30dB for analog microphone input Supports external PCBEEP input and built in digital BEEP generator Software sele...

Page 53: ...og power Amplifier Mono x1 front x1 surround x1 subwoofer x1 Item Specification Audio Controller Realtek ALC669X GR Audio onboard or optional Onboard Mono or Stereo Stereo Compatibility HD audio interface Sampling rate 44 1k 48k 96k 192kHz Internal microphone Yes Internal speaker quantity 5 2 Watt 15cc Chamber 18 Subwoofer 3 Watt 60cc Chamber 24 Item Specification Chipset Foxconn Atheros HB97 Lite...

Page 54: ...on Revision 1 0 EHCI EHCI UHCI xHCI Number of USB port s 3 1 Location 3 Right side eSATA left side 1 Left side Output Current 0 5A 0 5A Item Specification Compliance level HDMI1 4a Data throughput 5 4 Gbps Number of HDMI port s 1 Location 1 left side Item Specification Input rating 120W Maximum input AC current 1 8A Max at 120W Inrush current I 2t at 264V Efficiency More than 87 of average efficie...

Page 55: ...388 QGAZ0A Package QFN Maximum supported size 16G Features Compliant with PCI Express Base Spec Revision 1 1 Compliant with 1394 Open Host Controller Interface OHCI Release 1 1 Compliant with SD Spec Part 1 Physical Layer Spec Version 3 00 Compliant with SD Spec Part A2 SD Host Controller Standard Spec Version 2 00 Compliant with SD Spec Part E1 SDIO Spec Version 2 00 Compliant with SD Spec Part 2...

Page 56: ...with xD Picture CardTM Host Compliance Design Check Spec Version 1 20D Compliant with xD Picture CardTM Format Spec Version 1 11 Compliant with System Management Bus Specification Revision 1 1 Item Specification Lock Caps Lock on Blue Caps Lock on Blue System state Blue color on System on Blue color and amber color off System off Amber color on S3 HDD access state HDD access active Blue Wireless s...

Page 57: ...licable DMA6 Not applicable DMA7 Not applicable ExpressCard controller can use DMA 1 2 or 5 Hardware IRQ System Function IRQ0 System timer IRQ1 Standard PS 2 Keyboard IRQ2 Not in use IRQ3 Not in use IRQ4 Direct memory access controller IRQ5 Not in use IRQ6 Not in use IRQ7 Not in use IRQ8 System CMOS real time clock IRQ9 Not in use IRQ10 Not in use IRQ11 Not in use IRQ12 Synaptics PS 2 Port Touchpa...

Page 58: ... Programmable interrupt controller 040 043 System timer 04E 04F Motherboard resources 050 053 System timer 60 Standard PS 2 Keyboard 61 Motherboard resources 62 Microsoft ACPI Compliant Embedded Controller 63 Motherboard resources 64 Standard PS 2 Keyboard 65 Motherboard resources 66 Microsoft ACPI Compliant Embedded Controller 67 Motherboard resources 70 Motherboard resources 070 077 System CMOS ...

Page 59: ...1000 100F Motherboard resources 1010 1013 Motherboard resources 164E 164F Motherboard resources 2000 2FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 6 1C1A 3000 3FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 5 1C18 4000 4FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 2 1C12 5000 50FF Realtek PCIe GBE Family controller 5000 5FFF 2nd ge...

Page 60: ...rd AHCI 1 0 Serial ATA Controller 7088 708F Standard AHCI 1 0 Serial ATA Controller 7090 7093 Standard AHCI 1 0 Serial ATA Controller 7094 7097 Standard AHCI 1 0 Serial ATA Controller FFFF Motherboard resources I O address hex System Function shipping configuration ...

Page 61: ...ifications I O address hex System Function shipping configuration 220 22F 230 26D 26E 26 278 27F 280 2AB 2A0 2A7 2A8 2E7 2E8 2EF 2F0 2F7 2F8 2FF 300 31F 320 36F 370 377 378 37F 380 387 388 38B 38C 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 3E1 3E2 3E3 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFB ...

Page 62: ...1 52 Hardware Specifications and Configurations ...

Page 63: ...CHAPTER 2 System Utilities ...

Page 64: ... 2 8 Boot 2 13 Exit 2 14 BIOS Flash Utilities 2 15 DOS Flash Utility 2 16 WinFlash Utility 2 18 HDD BIOS Password Utilities 2 19 Clearing HDD Passwords 2 19 Clearing BIOS Passwords 2 21 Miscellaneous Tools 2 23 Using Boot Sequence Selector 2 23 Using DMI Tools 2 24 Using the LAN MAC EEPROM Utility 2 28 ...

Page 65: ...e parameter to Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Five menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default setti...

Page 66: ... Boot Exit CPU Type Intel R Core TM 2 Duo CPU T7300 CPU Speed 2 00GHz HDD Model Name ST960821A PM HDD Serial Number 3LF005DB ATAPI Model Name MATSHITADVD System BIOS Version V1 00 VGA BIOS Version ATI V008 050I 0 26 00 Serial Number xxxxxxxxxxxxxxxxxxxx Max 22 Byte Asset Tag Number xxxxxxxxxxxxxxxxxxxx Max 32 Byte Product Name xxxxxxxxxxxxxxxx Max 16 Byte Manufacturer Name xxxxxxxxxxxxxxxxxxxx Max...

Page 67: ...n primary IDE master HDD0 Serial Number Serial number of HDD0 installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system System BIOS Version System BIOS version VGA BIOS Version VGA video graphics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system UUID Univer...

Page 68: ... Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 2 BIOS Main Parameter Description Format Option System Time BIOS system time in 24 hour format Format HH MM SS hour minute second System Date BIOS system date Format MM DD YYYY...

Page 69: ...ed or Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 70: ...User Password Is Clear HDD Password Is Clear Set Supervisor Password Enter Set User Password Enter Set HDD Password Enter Password on Boot Disabled F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is U...

Page 71: ...OTE NOTE To change an existing password refer to Changing a Password Figure 2 4 Setting a Password Set Supervisor Password 2 Type a new password in the Enter New Password field and press Enter NOTE NOTE The following characters may be used in a password Password on Boot CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis Disk Recove...

Page 72: ...menu b The Supervisor Password parameter is shown as Set c Press F10 to save changes and exit BIOS Setup Utility 5 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 6 Figure 2 6 Setting a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To tr...

Page 73: ...upervisor Password and press Enter The Set Supervisor Password dialog is shown Figure 2 8 Figure 2 8 Changing a Password Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field and press Enter 4 Retype new password in Confirm New Password field and press Enter 5 If new password and confirm new password strings ...

Page 74: ...OS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to change the password again repeat steps 1 through 4 7 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 11 Figure 2 11 Changing a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Passwo...

Page 75: ...re 2 12 BIOS Boot InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help Boot priority order USe or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu 1 HDD Hitachi HTS545032B9A300 2 ATAPI CDROM MATSHITADVD RAM UJ8A2AS 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM F1 Help Select Ite...

Page 76: ... Changes Load Setup Defaults Discard Changes Save Changes F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 4 BIOS Exit Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Defaults L...

Page 77: ...ate one before BIOS Flash utility is used Refer to BIOS Recovery by Crisis Disk NOTE NOTE Do not install memory related drivers XMS EMS DPMI when BIOS Flash is used NOTE NOTE Use AC adaptor power supply when running BIOS Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run BIOS Flash 1 Prepare a bootable USB HDD 2 Copy Fl...

Page 78: ...6 Execute ZRH_101 exe to update BIOS Figure 2 15 Figure 2 15 Executing ZRH_101 InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help Boot priority order USe or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu 1 USB HDD USB 2 0 Flash Disk 2 IDE0 WDC WD 2500BPVT 22ZEST0 3 IDE1 4 USB FDD 5 Network Boot...

Page 79: ...message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 17 Plug in the AC power to continue Figure 2 17 AC Power Warning X XXx XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ZRJ ZRJ 0 05 0 08 1 4c Warning No AC power connect ...

Page 80: ...wing to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen is shown Figure 2 18 Figure 2 18 InsydeFlash NOTE NOTE If the error message appears check the system BIOS ROM file size ZRJ ZRJ V0 05 V0 08 ...

Page 81: ...out removing an HDD password from the BIOS If the HDD password is incorrectly entered three times an error is generated Figure 2 19 Figure 2 19 Password Error Status Dialog To reset the HDD password perform the following 1 Press Enter to continue The Select Item dialog is shown Figure 2 20 Figure 2 20 Select Item Dialog 2 Use the and keys to highlight Enter Unlock Password and press Enter The Ente...

Page 82: ... a password unlock code Use the format UnlockHD key code with the code noted in the Figure 2 21 Example UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD Password 41499389 Figure 2 22 Unlock Password 5 On original device enter password Figure 2 22 in Enter Unlock Password dialog Figure 2 23 Figure 2 23 Unlock Password Dialog Enter Unlock Password Key 545917...

Page 83: ...aring the BIOS password A hardware method and a software method Hardware Method 0 1 Remove AC adapter 2 Locate the CMOS jumper point A Figure 2 24 Figure 2 24 CMOS Jumper Overview 3 Short each point 4 Plug in AC adapter 5 Restart the system and press F2 to enter BIOS Utility Setup menu 6 If no password prompt is shown BIOS password is cleared 7 If password prompt is shown repeat steps 1 through 5 ...

Page 84: ...hree times the System will halt dialog is shown Figure 2 25 Figure 2 25 Supervisor Password Error 1 At a DOS prompt enter ClearSuPw exe Figure 2 26 Figure 2 26 Clear Supervisor Password Utility 2 When message Clear the SU Pws completely is shown supervisor password has been removed ...

Page 85: ...DOS prompt enter bs and a boot sequence ID number A boot sequence ID is a digit from 1 to 4 Figure 2 27 Boot Sequence Selector NOTE NOTE Enter bs 2 at the command prompt to change the boot sequence to HDD CD ROM LAN Floppy d BOOTSEQ bs Boot Sequence Selecter Version 0 03 Create by Rockwell Chuang 10 01 2005 Usage BS 1 2 3 4 BS 1 Floppy HardDisk CD ROM LAN BS 2 HardDisk CD ROM LAN Floppy BS 3 CD RO...

Page 86: ...hen the BIOS shows Verifying DMI pool data it is checking that the table correlates with the hardware before sending it to the operating system Windows etc To update the DMI Pool perform the following 1 Boot to DOS 2 At the prompt enter qdmi301 exe To execute a specific function select the associated menu number Figure 2 28 Figure 2 28 DMI Tools Main Menu Screen ...

Page 87: ...System Utilities 2 25 3 Press 1 to modify asset tag key Figure 2 29 Figure 2 29 Asset Tag Menu Item 4 Press 2 to modify the product number key Figure 2 30 Figure 2 30 Product Name Menu Item ...

Page 88: ...2 26 System Utilities 5 Press 3 to modify serial number key Figure 2 31 Serial Number Menu Item 6 Press 4 to modify the 1394 GUID number key Figure 2 32 1394 GUID Number Menu Item ...

Page 89: ...2 33 Exit Menu Item 8 At the command prompt type VEEPROM to write any changes in the data to the EEPROM Figure 2 34 VEEPROM Command Prompt NOTE NOTE When using any of the write options restart the system to make the new DMI data effective C VEEPROM_ ...

Page 90: ... MAC values to eeprom Figure 2 36 Figure 2 36 MAC BAT 3 Reboot computer when process has completed Field Name Value Description Title MAC Address byte N A WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 N A MAC CFG Notepad MAC CFG Notepad Title MAC Address byte WriteData 001122334455 StartAddr 7A WriteLeng 6 KeepByte 0 File Edit Format View Help C ...

Page 91: ...System Utilities 2 29 ...

Page 92: ...2 30 System Utilities ...

Page 93: ...CHAPTER 3 Maintenance Procedures ...

Page 94: ...d Removal 3 16 Touchpad Installation 3 17 ODD Optical Disk Drive Module Removal 3 18 ODD Module Installation 3 20 Keyboard Assembly Removal 3 21 Keyboard Assembly Installation 3 24 Keyboard Removal 3 26 Keyboard Installation 3 27 Function Board Removal 3 28 Function Board Installation 3 29 Upper Cover DIMM Module Removal 3 30 Upper Cover DIMM Module Installation 3 31 Power Board Removal 3 32 Power...

Page 95: ...mbly Removal 3 51 Thermal Assembly Installation 3 52 CPU Removal 3 53 CPU Installation 3 53 LCD Liquid Crystal Display Module Removal 3 55 LCD Module Installation 3 55 Speaker Module Removal 3 56 Speaker Module Installation 3 57 Battery Removal 3 58 Battery Installation 3 58 DC IN Cable Removal 3 59 DC IN Cable Installation 3 59 ...

Page 96: ...3 4 ...

Page 97: ...om the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be performed prior to performing maintenance Recommended Equipment 0 The following tools are required to perform maintenance on the notebook Wrist grounding strap and conductive mat Flat screwdr...

Page 98: ...lowchart 0 The flowchart in Figure 3 1 provides a graphic representation of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow RTC PCH ...

Page 99: ...id damage to any of the hardware components Perform the following prior to performing any maintenance procedures 1 Remove external power A from the system Figure 3 2 2 Remove all cables and peripherals from system Figure 3 2 AC Adapter 3 Place system on a stable work surface 4 Move battery disconnect switch B on logic door to remove power Figure 3 3 Figure 3 3 Battery Disconnect Switch A B ...

Page 100: ...edures Dummy Card Removal 0 1 Push in dummy card A to release from spring latch Figure 3 4 2 Remove dummy card Figure 3 4 Dummy Card Dummy Card Installation 0 1 Insert dummy card A Figure 3 4 2 Push card until spring latch locks A ...

Page 101: ... screws A from lower cover Figure 3 5 Figure 3 5 Logic Door 2 Lift logic door from slot B on lower cover 3 Remove logic door Logic Door Installation 0 1 Align logic door flanges into slots C on lower cover Figure 3 6 Figure 3 6 Logic Door Slots on Lower Cover A B C ...

Page 102: ...3 10 Machine Maintenance Procedures 2 Install and secure screws A to lower cover Figure 3 5 ID Size Quantity Screw Type A M2 5x4 0 6 ...

Page 103: ...gic Door Removal 1 Locate battery cable A on mainboard Figure 3 7 Figure 3 7 Lower Cover Overview 2 Disconnect battery cable A from mainboard connector F Battery Cable Installation 0 1 Connect battery cable A to mainboard connector F Figure 3 7 2 Install logic door A B D C E F ...

Page 104: ...ips A to unlock module Figure 3 8 Figure 3 8 DIMM Module s in Lower Cover 3 Disconnect DIMM module B from mainboard connector D 4 Repeat steps 2 and 3 for remaining DIMM module C Lower Cover DIMM Module Installation 0 1 Connect DIMM module C to mainboard connector D Figure 3 8 2 Push down on module until clips A lock in place 3 Repeat steps 2 and 3 for DIMM module B 4 Install logic door A A B C D ...

Page 105: ...abs A to lift HDD module until HDD cable clears lower cover Figure 3 9 Figure 3 9 Lifting Main HDD Module 3 Disconnect HDD cable B from HDD module connector 4 Remove HDD module 5 Repeat Steps 1 through 4 for Secondary HDD Module as required HDD Module Installation 0 1 Connect HDD cable B to HDD module connector Figure 3 9 2 Install HDD module into bay on lower cover 3 Install logic door 4 Repeat S...

Page 106: ... Secondary HDD 1 Remove screws A from HDD brackets Figure 3 10 Figure 3 10 HDD Module Brackets 2 Remove HDD brackets B from HDD module HDD Brackets Installation 0 1 Install HDD brackets B to HDD module Figure 3 10 2 Install and secure screws A to HDD module 3 Install HDD module ID Size Quantity Screw Type A M3 0x3 5Ni 4 A A B B ...

Page 107: ...m WLAN module connectors F Figure 3 11 Figure 3 11 WLAN Module 3 Remove screw C from mainboard 4 Disconnect WLAN module E from mainboard connector D WLAN Module Installation 0 1 Connect WLAN module E to mainboard connector D Figure 3 11 2 Install and secure screw C to mainboard 3 Connect main A and auxiliary B antenna cables on WLAN module connectors D 4 Install logic door ID Size Quantity Screw T...

Page 108: ...s Touchpad Removal 0 Prerequisite Battery Cable Removal 1 Locate touchpad removal switch A Figure 3 12 Figure 3 12 Touchpad Removal Switch 2 Move and hold switch as shown in Figure 3 13 Figure 3 13 Removing Touchpad 3 Remove touchpad A ...

Page 109: ...intenance Procedures 3 17 Touchpad Installation 0 1 Locate mainboard connector A in touchpad bay Figure 3 14 Figure 3 14 Touchpad Installation 2 Connect touchpad B to mainboard connector 3 Install logic door A B ...

Page 110: ...ure is shown in Main HDD removal 1 Locate ODD cable A on mainboard Figure 3 15 2 Disconnect ODD cable from mainboard connector B Figure 3 15 ODD Cable 3 Remove screw C from lower cover 4 Push ODD module bracket D from ODD slot Figure 3 16 Figure 3 16 Pushing ODD Module through Slot 5 Remove ODD module E 6 Disconnect ODD cable from ODD module connector A B C D E ...

Page 111: ...on ODD bezel to eject ODD tray Figure 3 17 Figure 3 17 ODD Eject Button 8 Slide ODD tray F from ODD module Figure 3 18 Figure 3 18 ODD Bezel Removal 9 Unlock latch G to separate ODD bezel H from tray Figure 3 19 Figure 3 19 ODD Latch and Bezel 10 Remove ODD bezel F F G H ...

Page 112: ...Figure 3 20 2 Install and secure screws J from ODD bracket to ODD module 3 Install ODD bezel H to ODD tray F Figure 3 18 4 Install and secure latch G to tray 5 Install ODD tray F into ODD module 6 Install ODD module into slot Figure 3 16 7 Connect ODD cable A to ODD module connector Figure 3 15 8 Connect ODD cable to mainboard connector B ID Size Quantity Screw Type C M2 5x4 0 1 J M2 0x3 0 2 J K ...

Page 113: ...isite Touchpad Removal ODD Optical Disk Drive Module Removal Main HDD Hard Disk Drive Module Removal Lower Cover DIMM Module Removal 1 Remove screws A and B from lower cover Figure 3 21 Figure 3 21 Lower Cover Screws 2 Remove screws C in ODD bay from lower cover A A A B C ...

Page 114: ...edge of keyboard assembly Figure 3 22 Figure 3 22 Top of Keyboard Assembly CAUTION Keyboard assembly is connected to upper cover Use caution when removing 4 Separate upper corner D of keyboard assembly from upper cover Figure 3 23 Figure 3 23 Separate Keyboard Assembly 5 Move along top edge of keyboard assembly until separated from upper cover D ...

Page 115: ...d to mainboard Use caution when removing keyboard assembly 6 Turn keyboard assembly as shown in Figure 3 24 Figure 3 24 Keyboard Assembly Flipped Over 7 Disconnect keyboard FPC E from mainboard connector 8 Disconnect LED keyboard backlight cable F from mainboard connector 9 Remove keyboard assembly E F ...

Page 116: ...ct keyboard LED backlight cable F to mainboard connector 3 Connect keyboard FPC E to mainboard connector 4 Locate keyboard assembly flanges G Figure 3 25 Figure 3 25 Keyboard Assembly Flanges 5 Insert keyboard assembly flanges into upper cover slots at an angle as shown in Figure 3 26 Figure 3 26 Inserting Keyboard Assembly G ...

Page 117: ...th upper cover 8 Turn computer over to show bottom of lower cover 9 Install and secure screws C in ODD bay to lower cover Figure 3 21 10 Install and secure screws A and B to lower cover 11 Install touchpad 12 Install ODD module 13 Install main HDD module 14 Install lower cover DIMM module ID Size Quantity Screw Type A M2 5x6 5 22 B M2 0x3 0 2 C M2 0x2 0 Wide 3 ...

Page 118: ...rd Removal 0 Prerequisite Keyboard Assembly Removal 1 Remove screws A from keyboard assembly Figure 3 27 Figure 3 27 Bottom Side of Keyboard Assembly 2 Remove left B and right C brackets from keyboard 3 Remove keyboard from upper cover A A B C ...

Page 119: ...yboard assembly Figure 3 28 Figure 3 28 Inserting Keyboard into Guides 2 Insert keyboard into guides 3 Align left B and right C brackets on keyboard Figure 3 27 4 Install and secure screws A to keyboard assembly 5 Install keyboard assembly ID Size Quantity Screw Type A M1 6x2 0 Ni 6 D ...

Page 120: ...oval 0 Prerequisite Keyboard Assembly Removal 1 Locate function board A on upper cover Figure 3 29 Figure 3 29 Upper Cover Overview 2 Disconnect function board FFC D from function board connector E Figure 3 30 Figure 3 30 Function Board C A B F E D A G G G ...

Page 121: ...upper cover Function Board Installation 0 1 Align function board A with guidepins G Figure 3 30 2 Install function board on upper cover 3 Install and secure screw F to upper cover 4 Connect and lock function board FFC D to function board connector E 5 Install keyboard assembly ID Size Quantity Screw Type F M2 5x6 5 1 ...

Page 122: ...uisite Keyboard Assembly Removal 1 Locate DIMM module bracket B on lower cover Figure 3 29 2 Remove screw A and DIMM module bracket from upper cover Figure 3 31 Figure 3 31 DIMM Module Screw 3 Open module clips C Figure 3 32 Figure 3 32 DIMM Module s in Upper Cover A B C C D E ...

Page 123: ...mainboard connector E Figure 3 32 2 Press on module until clips C lock into place 3 Repeat steps 2 and 3 for remaining DIMM module 4 Locate slots on upper cover F Figure 3 33 Figure 3 33 Upper Cover DIMM Module Door Slots 5 Install DIMM module bracket flanges G to slots on upper cover 6 Install and secure screw A to upper cover 7 Install keyboard assembly ID Size Quantity Screw Type A M2 5x4 0 1 F...

Page 124: ...oard FFC A from mainboard connector B Figure 3 31 Figure 3 34 LAN Board 3 Remove screw D from upper cover 4 Lift and remove power board C from upper cover slot and guidepins E Power Board Installation 0 1 Align and install power board C into upper cover slot and guidepins E Figure 3 32 2 Install and secure screw D to upper cover 3 Connect power board FFC A to mainboard connector B ID Size Quantity...

Page 125: ...oval Upper Cover DIMM Module Removal Power Board Removal 1 Disconnect LVDS cable A from mainboard connector B Figure 3 35 Figure 3 35 Upper Cover 2 Disconnect microphone cable C from mainboard connector D 3 Remove LVDS cable from guides F 4 Remove microphone cable from guides E A B E F C D ...

Page 126: ...d auxiliary cables G through lower cover opening H Figure 3 36 Figure 3 36 WLAN Cables on Lower Cover 6 Turn computer to show upper cover 7 Remove WLAN main and auxiliary cables G from guides J Figure 3 37 Figure 3 37 Removing WLAN Cables from Guides H G J G ...

Page 127: ...nnector L Figure 3 38 Figure 3 38 Upper Cover FFC Connections 9 Disconnect LAN board FFC M from mainboard connector N 10 Disconnect fingerprint scanner FFC P from mainboard connector Q 11 Remove screws R from lower cover Figure 3 39 Figure 3 39 Upper Cover Cables and Screws K M P L M Q R ...

Page 128: ...until separated from lower cover Figure 3 40 Figure 3 40 Lifting Upper Cover to Clear Touchpad Connector 13 Rotate upper cover until opening clears touchpad connector U 14 Lift side S of upper cover until clear of connectors Figure 3 41 Figure 3 41 Lifting Upper Cover Clear of Connectors 15 Pull and remove side S of upper cover from side T of computer U S S T ...

Page 129: ...C P to mainboard connector Q Figure 3 38 6 Connect LAN board FFC M to mainboard connector N 7 Connect function board FFC K to mainboard connector L 8 Secure WLAN main and auxiliary cables G to guides J Figure 3 37 9 Route WLAN main and auxiliary cables G through upper cover opening H Figure 3 36 10 Turn computer to show top of upper cover 11 Secure microphone cable C to guide E Figure 3 35 12 Secu...

Page 130: ...3 38 Machine Maintenance Procedures ID Size Quantity Screw Type R M2 5x4 0 5 ...

Page 131: ...d A on bottom side of upper cover Figure 3 43 Figure 3 43 Fingerprint Scanner 2 Disconnect fingerprint scanner FFC B from fingerprint scanner connector C 3 Remove screw D securing bracket to upper cover 4 Lift and remove bracket E from latch F and guidepin G Figure 3 44 Figure 3 44 Removing Fingerprint Scanner Bracket A D B C E F G ...

Page 132: ... scanner module A to guidepin G on upper cover Figure 3 43 2 Install fingerprint scanner bracket E to latch F and guidepin G on upper cover Figure 3 44 3 Install and secure screw D to upper cover Figure 3 43 4 Connect and lock fingerprint scanner FFC B to fingerprint scanner connector C 5 Install upper cover ID Size Quantity Screw Type D M2 0x2 0 1 ...

Page 133: ... Locate Bluetooth module A on lower cover Figure 3 45 Figure 3 45 Lower Cover Overview 2 Remove Bluetooth module and adhesive from lower cover 3 Disconnect Bluetooth cable D from Bluetooth module connector Figure 3 46 Figure 3 46 Bluetooth Module 4 Remove adhesive E from Bluetooth module C B A E D ...

Page 134: ...ocedures Bluetooth Module Installation 0 1 Install adhesive E to Bluetooth module Figure 3 46 2 Connect Bluetooth cable D to Bluetooth module connector 3 Install Bluetooth module A to lower cover Figure 3 45 4 Install upper cover ...

Page 135: ...d B on lower cover Figure 3 45 2 Disconnect USB FFC A from USB board connector C Figure 3 47 Figure 3 47 USB Board 3 Remove screw D from lower cover 4 Lift USB board tab E until clear of guidepin F Figure 3 48 Figure 3 48 Removing USB Board 5 Remove USB board from USB port slots on lower cover A D C B F E G ...

Page 136: ...ll USB ports G to USB port slots on lower cover Figure 3 48 2 Align USB board to guidepin F 3 Install USB board on lower cover 4 Install screw D to lower cover Figure 3 47 5 Connect USB FFC A to USB board connector C 6 Install upper cover ID Size Quantity Screw Type D M2 5x4 0 1 ...

Page 137: ...ule connector B Figure 3 49 Figure 3 49 DT Module 3 Remove screw D from lower cover 4 Remove DT module C DT Module Installation 0 1 Align DT module C to guidepin E Figure 3 49 2 Install DT module on lower cover 3 Install and secure screw D to lower cover 4 Connect DT cable A to DT module connector B 5 Install upper cover ID Size Quantity Screw Type D M2 5x4 0 1 D E B A C ...

Page 138: ... B Figure 3 50 Figure 3 50 Mainboard Connectors 2 Remove DT cable from guide C 3 Disconnect Bluetooth cable D from mainboard connector E 4 Disconnect USB board FFC F from mainboard connector G 5 Disconnect upper speaker cable H from mainboard connector J 6 Disconnect bottom speaker cable K from mainboard connector L C G F D E B A J H L K ...

Page 139: ...ion when installing mainboard Forced installation may damage left side connectors CAUTION After mainboard removal use caution not to damage touchpad connector 8 Lift mainboard from side N until clear of bottom speaker module Q Figure 3 52 Figure 3 52 Lifting Mainboard 9 Pull and remove mainboard away from side P M M M M M Q P N ...

Page 140: ...e 3 52 2 Install side N of mainboard until bottom speaker module Q and guidepin are aligned 3 Install and secure screws M to upper cover Figure 3 51 4 Connect bottom speaker cable K to mainboard connector L Figure 3 50 5 Connect upper speaker cable H to mainboard connector J 6 Connect USB board FFC F to mainboard connector G 7 Connect Bluetooth cable D from mainboard connector E 8 Install DT cable...

Page 141: ...nk A on mainboard Figure 3 53 Figure 3 53 Heatsink 2 Remove screws B from lower cover 3 Remove heatsink from mainboard PCH Heatsink Installation 0 1 Install heatsink to mainboard Figure 3 53 2 Install and secure screws B to lower cover 3 Install mainboard cover ID Size Quantity Screw Type B M2 0x3 0 2 B A ...

Page 142: ...Locate RTC battery A on mainboard Figure 3 54 Figure 3 54 RTC Battery Removal 2 Remove RTC battery from RTC battery holder B IMPORTANT Follow local regulations for battery disposal RTC Battery Installation 0 1 Install RTC battery A to RTC battery holder B Figure 3 54 2 Install lower cover A B ...

Page 143: ...Mainboard Removal 1 Locate thermal assembly A on mainboard Figure 3 55 2 Disconnect fan cable B from mainboard connector Figure 3 55 Thermal Assembly 3 Loosen captive screws C1 C7 on thermal assembly Figure 3 55 4 Remove thermal assembly from mainboard B C4 C1 C3 C2 C7 C6 C5 A ...

Page 144: ...or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal grease to center of CPU A Figure 3 56 NOTE NOTE Force used during installation of thermal module is sufficient to spread grease over CPU top Figure 3 56 Applying Grease to CPU 3 Align thermal assembly and heatsink to mainboard screw holes Figure 3 55 4 Install and secure captive screws C1 ...

Page 145: ... mainboard Figure 3 57 Figure 3 57 CPU in Socket 2 Turn captive screw B left 180º to release module 3 Remove CPU module from socket CPU Installation 0 1 Align CPU marker C with socket marker D and install CPU A in socket Figure 3 57 2 Turn screw B right 180º to secure CPU module 3 Install thermal assembly C A D B ...

Page 146: ...3 54 Machine Maintenance Procedures Figure 3 58 Mainboard Recycling IMPORTANT Follow local regulations for circuit board disposal ...

Page 147: ...gure 3 59 2 Remove screws A from LCD hinges on lower cover Figure 3 59 LCD Module 3 Lift and remove LCD module from lower cover guidepins B LCD Module Installation 0 1 Install and align LCD hinges to lower cover guidepins B Figure 3 59 2 Install and secure screws A to lower cover 3 Install upper cover ID Size Quantity Screw Type A M2 5x6 5 2 A A B B ...

Page 148: ...crew B on bottom right speaker 3 Remove bottom speaker assembly cable C from lower cover guides 4 Remove bottom speaker assembly from lower cover 5 Locate upper speaker assembly D on upper cover Figure 3 61 Figure 3 61 Upper Speaker Assembly 6 Remove screws E from upper speaker assembly 7 Remove upper speaker assembly cable F from lower cover guides 8 Remove upper speaker assembly A B A C E D E F ...

Page 149: ...gure 3 61 2 Install upper speaker assembly cable F to guides 3 Install and secure screws E to lower cover 4 Install bottom speaker assembly A to lower cover Figure 3 60 5 Install bottom speaker assembly cable C to guides 6 Install and secure screw B to lower cover 7 Install mainboard ID Size Quantity Screw Type B M2 5x6 2 Ni 1 E M2 5x6 2 Ni 5 ...

Page 150: ...attery cable A in lower cover Figure 3 62 Figure 3 62 Battery Cable 2 Push battery cable through lower cover slot B 3 Remove battery C from lower cover Battery Installation 0 1 Install battery C on lower cover Figure 3 62 2 Push battery cable A through lower cover slot B 3 Install speaker module C A B ...

Page 151: ...A on lower cover Figure 3 63 Figure 3 63 DC IN cable 2 Remove DC IN cable from guides on lower cover 3 Remove DC IN cable connector B from lower cover DC IN Cable Installation 0 1 Install DC IN cable connector B to lower cover Figure 3 63 2 Install DC IN cable A to guides on lower cover 3 Install speaker module A B ...

Page 152: ...3 60 Machine Maintenance Procedures ...

Page 153: ...CHAPTER 4 Troubleshooting ...

Page 154: ...No Display Issues 4 5 LCD Failure 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Other Functions Failure 4 14 ODD Failure 4 15 Intermittent Problems 4 21 Undetermined Problems 4 21 Post Codes 4 22 ...

Page 155: ...e false errors and invalid system responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information Table 4 1 ...

Page 156: ...een the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the c...

Page 157: ...ter has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 6...

Page 158: ...justing the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Maintenance Flowchart 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal in an application check the view settings and control mouse wheel zoom feature in the application If desktop display resolution i...

Page 159: ...Troubleshooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure ...

Page 160: ...4 8 Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure ...

Page 161: ...Troubleshooting 4 9 Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure ...

Page 162: ...d Maintenance System Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range ...

Page 163: ...es not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earl...

Page 164: ...Devices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next F...

Page 165: ...Troubleshooting 4 13 USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure ...

Page 166: ...tempts to locate and resolve issues with the computer h When complete click Finish If an issue is discovered follow the on screen information to resolve the problem 1 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 2 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot...

Page 167: ...Audio CDs do not play when loaded DVDs do not play when loaded Blank discs do not burn correctly DVD or CD play breaks up or jumps Optical drive not found or not active Not shown in My Computer or the BIOS setup LED does not flash when the computer starts up The tray does not eject Access failure screen is shown The ODD is noisy Perform the following 1 Boot the computer and retry the operation ...

Page 168: ... the operation Discs Do Not Play 0 If discs do not play when inserted into the drive perform the following 1 Check that the disc is correctly seated in the drive tray and that the label on the disc is visible 2 Check that the media is clean and scratch free 3 Try an alternate disc in the drive 4 Confirm that AutoPlay is enabled Navigate to Start Control Panel Hardware and Sound AutoPlay Select Use...

Page 169: ...ight click the writable ODD icon Click Properties Select the Recording tab In the Desktop disc recording panel select the writable ODD from the drop down list Click OK 7 Confirm that the software used for burning discs is the factory default If using different software refer to the software s user manual ...

Page 170: ...ication Tables Remove power and remove the cover to inspect the connections to the ODD Refer to Maintenance Flowchart Check for broken connectors on the drive motherboard and cables Check for bent or broken pins on the drive motherboard and cable connections Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 3 Reseat the drive making sur...

Page 171: ...following 1 If the computer is more than one year old replace the CMOS battery 2 Run a complete virus scan using up to date software to confirm the computer is virus free 3 If the computer is experiencing HDD or ODD BIOS information loss disconnect and reconnect the power and data cables between devices 4 If the BIOS settings are still lost replace the cables 5 If HDD information is missing from t...

Page 172: ...recently added software and reboot the computer 8 Restore system and file settings from a known good date using System Restore 9 If the issue is resolved repeat Step 8 and select an earlier time and date 10 Run the Event Viewer to check the events log for errors For more information refer to Windows Help and Support 11 Roll back the mouse driver to the previous version if updated recently 12 Remov...

Page 173: ... a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from the computer 2 Visuall...

Page 174: ... Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Address initial SEC_GENERIC_MSRINIT SEC 05 CPU Generic MSR in...

Page 175: ...nitialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple ...

Page 176: ...h bridge Middle initialization DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial V...

Page 177: ...able DXE_PPM_INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform dependence Functionality Name Include PostCode h Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_PCIIO_INSTA...

Page 178: ...on BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BD...

Page 179: ... UEFI Boot Start Image POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry POST_BDS_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 Functionality Name Include PostCode h Phase Post Code Description S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMO...

Page 180: ... enter S5 ASL_WAKEUP_S1 ASL E1 System wakeup from S1 ASL_WAKEUP_S3 ASL E3 System wakeup from S3 ASL_WAKEUP_S4 ASL E4 System wakeup from S4 Functionality Name Include PostCode h Phase Post Code Description SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END ...

Page 181: ... InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by Insyde debugger 0xD7 DDT Cable Transmission ...

Page 182: ...4 30 Troubleshooting ...

Page 183: ...CHAPTER 5 Jumper and Connector Locations ...

Page 184: ...5 2 Mainboard 5 3 Clearing Password and BIOS Recovery 5 6 Clearing Password 5 6 BIOS Recovery by Crisis Disk 5 8 ...

Page 185: ...h Connector CN12 Bluetooth Connector CN2 DDR Socket CN13 DT Connector CN4 DDR Socket CN17 Center Front Subwoofer Connector CN5 Keyboard Connector CN18 Card Reader CN3 Power LAN Connector CN16 1394 Connector CN6 Keyboard Backlight Connector CN14 SURR Connector U1 EC Control U18 ALC669 codec CN2 CN4 CN1 CN3 CN5 CN6 U1 U2 CN9 CN11 CN10 CN12 CN13 CN17 CN18 CN16 CN14 U18 CN7 CN8 U4 U7 U12 U13 ...

Page 186: ...2 Mainboard Bottom Overview Item Description Item Description PJ1 AC IN Connector U34 USB3 0 CN20 CN21 DDR Socket U41 Card Reader CN19 FAN Connector U35 BIOS ME ROM U30 GPU U40 PCH U33 U32 U31 U27 GRU RAM CN29 RTC Connector Table 5 1 Mainboard Top Overview Continued Item Description Item Description PJ1 CN20 CN21 CN19 U30 U27 U31 U32 U33 CN24 CN26 CN27 CN28 CN31 CN32 CN33 U41 U40 CN29 CN34 CN30 U2...

Page 187: ...30 HDD Connector CN27 USB3 0 Connector U28 CPU Socket CN28 ESATA Connector CN25 GPS Connector CN31 Line in Connector CN23 ODD Connector CN32 MIC Connector CN22 WLAN Connector CN33 SPDIF Connector PJ2 Battery Connector Table 5 2 Mainboard Bottom Overview Continued Item Description Item Description ...

Page 188: ...d User Password Clearing BIOS Password 0 If a BIOS password Supervisor Password and or User Password is set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove AC adapter 2 Locate the CMOS jumper point A Figure 5 3 Figure 5 3 CMOS Jumper Overview 3 Short two points of jumpers A 4 Plug in AC adapter...

Page 189: ... and Connector Locations 5 7 7 Restart the system and press F2 to enter BIOS Utility Setup menu 8 If no password prompt is shown BIOS password is cleared 9 If password prompt is shown repeat steps 1 through 7 ...

Page 190: ...OS Recovery Hotkey 0 To enable the BIOS Recovery process use the function hotkey Fn Esc during BIOS POST The AC adapter and battery are required to be installed during this process Steps for BIOS Recovery using USB HDD 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program in another system with Windows 7 OS To Creat...

Page 191: ...DD into USB port 4 Remove battery power and AC power adapter Refer to Getting Started 5 Press Fn ESC button and hold while plugging in AC power adapter 6 The Power button flashes once 7 Press Power button to initiate system CRISIS mode 8 When CRISIS is complete the system auto restarts with a workable BIOS 9 Update the latest BIOS version for this machine by the regular BIOS flashing process ...

Page 192: ...5 10 Jumper and Connector Locations ...

Page 193: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 194: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 15 ...

Page 195: ...eb or channel Part number changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to retur...

Page 196: ... No Description P N 1 LCD Module 6M RJ207 003 2 Bluetooth Module BH 21100 010 3 Battery BT 00805 018 4 ODD Module 6M RJ207 002 5 Lower Cover 60 RJ207 002 6 1st HDD Module KH 50001 017 7 2nd HDD Module KH 50001 017 8 DIMM Module KN 2GB03 021 9 CPU KC 26301 QMP 10 Mainboard MB RJ206 002 1 2 3 4 5 6 7 13 12 11 10 9 8 ...

Page 197: ...FRU Field Replaceable Unit List 6 5 11 Upper Cover 60 RJ207 001 12 Keyboard KB I170A 302 13 Keyboard Cover 60 RJ207 003 No Description P N ...

Page 198: ...NASONIC 8 cell 6000mAh Main COMMON AS11B5E BT 00805 018 BOARD Lan Intel WLAN TBD Taylor Peak 2x2 AGN KI TPH01 001 Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 Liteon Wireless LAN Atheros HB97 2x2 BGN HM WN6603AH NI 23600 073 Foxconn Wireless LAN Broadcom 43227 2x2 BGN NI 23600 087 Foxconn Bluetooth BRM 2070 T77H114 01 BT 3 0 BH 21100 010 Foxconn Bluetooth ATH BU12 BH 21100 011 POWER B...

Page 199: ... 3P 27 A03V7 006 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 27 TATV7 005 POWER CORD JAPAN 27 TAXV7 003 POWER CORD AF S INDIA 27 A50V7 001 POWER CORD SWISS 3 PIN 27 A99V7 004 POWER CORD UK 3PIN 27 A03V7 004 POWER CORD US 110V BSMI 27 A99V7 002 POWER CORD EU 1 8M 3PBLACK FM010008 010 27 TATV7 001 POWER CORD ITALIAN 3PIN 27 A99V7 005 POWER CORD BRAZIL IMETRO 3 PIN 27 S0607 001 DC IN CABLE 120W 50 RJ207 001...

Page 200: ...FFC POWER BOARD TO M B RJ45 50 RJ207 007 CASE COVER BRACKET ASSEMBLY UPPER CASE 60 RJ207 001 LOWER CASE 60 RJ207 002 KB FRAME 60 RJ207 003 DETACHABLE TP MODULE 56 RHS07 001 KB BRACKET R 33 RJ207 001 KB BRACKET L 33 RJ207 002 FINGER PRINT BRACKET 33 PWC07 001 DUMMY CARD 42 RJ207 001 Category Description P N ...

Page 201: ...VD RW DRIVE DVD RW SUPER MULTI MODULE 12 7mm DL 8X 6M RJ207 001 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7 KU 0080D 057 ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A5SH LF HF W O bezel SATA With TI Rohm Solution HF Windows 7 KU 0080F 014 ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD10RS LF W O bezel 1 00 SATA KU 00805...

Page 202: ...06 ODD BEZEL BD COMBO 42 RJ207 004 ODD BRACKET 33 PWC07 002 ODD CONN CABLE 50 RJ207 008 HDD HARD DISK DRIVE HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS 9HH134 189 Wyatt with new pcb SATA 8MB LF F W 0001SDM1 KH 50001 017 HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 50007 010 HDD WD 2 5 5400rpm 500GB WD5000BPVT 22HXZT1 ML375_AF 4K drive SAT...

Page 203: ...ATA 8MB LF F W 01 01A01 KH 75008 009 HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSX 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GNDD3J KH 75004 001 HDD SEAGATE 2 5 5400rpm 750GB ST9750423AS 9ZW14G 188 Desaru5 375G P SATA 8MB LF HF F W 0001SDM1 KH 75001 011 HDD HGST 2 5 5400rpm 750GB HTS547575A9E384 0J20013 Jet B 375G P SATA 8MB LF F W DA3872 KH 75007 004 HDD BRACKET 33 RHS07 005 HDD CONN CABLE FOR 1S...

Page 204: ...S Black UK Texture KB I170A 322 Keyboard ACER AF7B_A10B GF7T 104KS Black French Texture KB I170A 305 Keyboard ACER AF7B_A10B GF7T 104KS Black German Texture KB I170A 306 Keyboard ACER AF7B_A10B GF7T 104KS Black Italian Texture KB I170A 309 Keyboard ACER AF7B_A10B GF7T 104KS Black US w Canadian French Texture KB I170A 325 Keyboard ACER AF7B_A10B GF7T 104KS Black Danish Texture KB I170A 303 Keyboard...

Page 205: ...IPSET W O CPU RAM W CARD READER RTC BATTERY USB3 0 MB RJ506 002 MEMORY Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB03 021 Memory KINGSTON SO DIMM DDRIII 1333 2GB ACR256X64D3S1333C9 LF 128 8 0 065um KN 2GB0B 030 Memory HYNIX SO DIMM DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46nm KN 2GB07 004 Memory UNIFOSA SO DIMM DDRIII 1333 2GB GU6C2303EP0200 LF 128 8 0 065um KN 2GB0G 0...

Page 206: ...351S6AFR8C H9 LF 256 8 0 055um KN 4GB09 002 Memory NANYA SO DIMM DDRIII 1333 2GB NT2GC64B88B0NS CG LF 256 8 0 055um KN 4GB0G 003 HEATSINK THERMAL MODULE 45W DIS 60 RJ207 004 SPEAKER SPEAKER SET W R L SUB WOOFER 23 RJ207 001 SPEAKER SET W R L 23 RJ207 002 Category Description P N ...

Page 207: ...W M2 0 4 2 I BNI NYLOK 7 0 6 IRON 86 W4107 002 SCREW M2 5X4 I NYLOK K 86 T23V7 009 SCREW M2 5 6 2 I NI NYLOK IRON 86 PTN07 002 SCREW M2 5 6 5 I BZN NYLOK RED 86 ARE07 001 SCREW M2 0 5 I NI NYLOK 86 T23V7 010 SCREW M2 0 3 0 I IRON 86 S0207 001 SCREW M3 0 3 5 I NI NYLOK STEEL 86 WF807 002 ...

Page 208: ...6 16 FRU Field Replaceable Unit List ...

Page 209: ...CHAPTER 7 Model Definition and Configuration ...

Page 210: ...7 2 Aspire 8951G 7 3 ...

Page 211: ...n_FP_1 3HD_AL_FR21 AS8951G 2414G64 Bnkk DE LX RJ402 007 EMEA AS8951G 2414G64Bnkk W7HP64ASDE1 MC N12PGS1GBCFPkk_3D4V3UJ 2 2G 640 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_DE11 AS8951G 2414G64 Mnkk DK LX RJ402 006 EMEA AS8951G 2414G64Mnkk W7HP64ASDK2 MC N12PGS1GBCFPkk_3D4V3UJ 2 2G 640 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_ENS1 AS8951G 2414G64 Mnkk IN LX RJ402 008 AAP AS8951G 2414G64Mnkk W7HP64INASIN1 MC N12PGS1...

Page 212: ...8L3 0 5R CBUL_bgn_FP _1 3HD_AL_ZH31 AS8951G 2418G75 Bnkk BE LX RJ402 004 EMEA AS8951G 2418G75Bnkk W7HP64ASBE1 MC N12PGS1GBCFPkk_3D4V3UJ 2 4G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_NL11 AS8951G 2418G75 Bnkk CH LX RJ402 011 EMEA AS8951G 2418G75Bnkk W7HP64ASCH1 MC N12PGS1GBCFPkk_3D4V3UJ 2 4G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_IT41 AS8951G 2418G75 Bnkk HK LX RJ402 018 CHINA AS8951G 2418G75Bnkk W7HP6...

Page 213: ...HD_AL_A151 AS8951G 2418G75 Mnkk SI HR LX RJ402 015 EMEA AS8951G 2418G75Mnkk W7HP64ASSI1 MC N12PGS1GBCFPkk_3D4V3UJ 2 4G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_SL11 AS8951G 2544G62 Mnkk IT LX RJ302 001 EMEA AS8951G 2544G62Mnkk W7HP64ASIT1 MC N12EGE2GBCFPkk_3D4V3UJ 2 2G S120G_2 5 500 8L3 0 5R CBU L_bgn_FP_1 3HD_AL_IT11 AS8951G 2548G1 5TMnkk RO LX RJ302 005 EMEA AS8951G 2548G1 5TMnkk W7HP64ASRO2 MC N12...

Page 214: ...HD_AL_NL11 AS8951G 263161 5 TBnkk AL MK LX RJ202 038 EMEA AS8951G 263161 5TBnkk W7HP64ASAL1 MC N12EGE2GBCFPkkQ_3D4V3UJ 4G 4G 4G 4G 750 750 BT 8L3 0 5 R CBUL_bgn_FP_1 3HD_AL_A111 AS8951G 263161 5 TBnkk DE LX RJ202 009 EMEA AS8951G 263161 5TBnkk W7HP64ASDE1 MC N12EGE2GBCFPkkQ_3D4V3UJ 4G 4G 4G 4G 750 750 BT 8L3 0 5 R CBUL_bgn_FP_1 3HD_AL_DE11 AS8951G 263161 5 TBnkk ES LX RJ202 029 EMEA AS8951G 263161...

Page 215: ...5 R CBUL_bgn_FP_1 3HD_AL_ZH31 AS8951G 263161 5 TWnkk Czech LX RJ202 044 EMEA AS8951G 263161 5TWnkk W7HP64ASCZ2 MC N12EGE2GBCFPkkQ_3D4V3UJ 4G 4G 4G 4G 750 750 BT 8L3 0 5 R CBUL_bgn_FP_1 3HD_AL_SK11 AS8951G 263161 5 TWnkk DE LX RJ202 026 EMEA AS8951G 263161 5TWnkk W7HP64ASDE1 MC N12EGE2GBCFPkkQ_3D4V3UJ 4G 4G 4G 4G 750 750 BT 8L3 0 5 R CBUL_bgn_FP_1 3HD_AL_DE11 AS8951G 263161 5 TWnkk JP LX RJ202 030 ...

Page 216: ...5R CBUL_bgn_FP _1 3HD_AL_SC11 AS8951G 2634G75 Bnkk DE LX RJ202 008 EMEA AS8951G 2634G75Bnkk W7HP64ASDE1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 2G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_DE11 AS8951G 2634G75 Bnkk DK LX RJ202 017 EMEA AS8951G 2634G75Bnkk W7HP64ASDK2 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 2G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_ENS1 AS8951G 2634G75 Mnkk IT LX RJ202 033 EMEA AS8951G 2634G75Mnkk W7HP64ASIT...

Page 217: ...g n_FP_1 3HD_AL_ES62 AS8951G 2638G1 5TBnkk DE LX RJ202 023 EMEA AS8951G 2638G1 5TBnkk W7HP64ASDE1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 750 750 BT 8L3 0 5R CBUL_bg n_FP_1 3HD_AL_DE11 AS8951G 2638G1 5TBnkk DK LX RJ202 016 EMEA AS8951G 2638G1 5TBnkk W7HP64ASDK2 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 750 750 BT 8L3 0 5R CBUL_bg n_FP_1 3HD_AL_ENS1 AS8951G 2638G1 5TBnkk FR LX RJ202 003 EMEA AS8951G 2638G1 5TBnkk W7...

Page 218: ... 5R CBUL_bg n_FP_1 3HD_AL_EL32 AS8951G 2638G1 5TMnkk RO LX RJ202 049 EMEA AS8951G 2638G1 5TMnkk W7HP64ASRO2 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 750 750 BT 8L3 0 5R CBUL_bg n_FP_1 3HD_AL_RO11 AS8951G 2638G1 5TMnkk SG LX RJ202 014 AAP AS8951G 2638G1 5TMnkk W7HP64ASSG1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 750 750 BT 8L3 0 5R CBUL_bg n_FP_1 3HD_AL_ES61 AS8951G 2638G1 5TMnkk SG LX RJ202 015 AAP AS8951G 2638G1 5...

Page 219: ...L3 0 5R CBUL_bgn_FP _1 3HD_AL_RU11 AS8951G 2638G75 Mnkk GR LX RJ207 004 EMEA AS8951G 2638G75Mnkk W7UT64ASGR1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_EL31 AS8951G 2638G75 Mnkk SG LX RJ502 003 AAP AS8951G 2638G75Mnkk W7HP64ASSG1 MC N12PGS1GBCFPkkQ_3D4V3UJ 2 4G 750 BT 8L3 0 5R CBUL_bgn_FP _1 3HD_AL_ES61 AS8951G 2638G75 Mnkk SG LX RJ502 004 AAP AS8951G 2638G75Mnkk W7HP64A...

Page 220: ...750 750 BT 8L3 0 5 R CBUL_bgn_FP_1 3HD_AL_PL11 AS8951G 2828G1T Mnkk RS BA LX RJ202 047 EMEA AS8951G 2828G1TMnkk W7HP64ASBA1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 500_L 500_L BT 8L3 0 5R CBU L_bgn_FP_1 3HD_AL_A151 AS8951G 2828G1T Mnkk SI HR LX RJ202 048 EMEA AS8951G 2828G1TMnkk W7HP64ASSI1 MC N12EGE2GBCFPkkQ_3D4V3UJ 2 4G 500 500 BT 8L3 0 5R CBUL_bg n_FP_1 3HD_AL_SL11 AS8951G 2828G1T Wnkk HK LX RJ202 046 ...

Page 221: ...FP kk_3D4V3UJ Ci52410M AS8951G 2418G75 Bnkk BE LX RJ402 004 AS8951G_N12PGS1GBCFP kk_3D4V3UJ Ci52410M AS8951G 2418G75 Bnkk CH LX RJ402 011 AS8951G_N12PGS1GBCFP kk_3D4V3UJ Ci52410M AS8951G 2418G75 Bnkk HK LX RJ402 018 AS8951G_N12PGS1GBCFP kk_3D4V3UJ Ci52410M AS8951G 2418G75 Bnkk LU LX RJ402 005 AS8951G_N12PGS1GBCFP kk_3D4V3UJ Ci52410M AS8951G 2418G75 Bnkk NL LX RJ402 019 AS8951G_N12PGS1GBCFP kk_3D4V...

Page 222: ...J Ci72630QM AS8951G 263161 5 TBnkk ES LX RJ202 029 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 263161 5 TBnkk RS BA LX RJ202 036 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 263161 5 TBnkk RU LX RJ202 012 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 263161 5 TBnkk SG LX RJ202 019 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 263161 5 TBnkk SI HR LX RJ202 037 AS8951G_N12EGE2...

Page 223: ...V3UJ Ci72630QM AS8951G 2636G75 Mnkk RS BA LX RJ502 009 AS8951G_N12PGS1GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2636G75 Mnkk SI HR LX RJ502 010 AS8951G_N12PGS1GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2636G75 Mnkk ZA LX RJ202 032 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G1 28TBnkk CA LX RJ202 025 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G1 5TBnkk AU NZ LX RJ202 013 AS8951G_N12EGE2G...

Page 224: ...GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G1T Wnkk HK LX RJ202 039 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G75 Bnkk HK LX RJ502 008 AS8951G_N12PGS1GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G75 Bnkk RU LX RJ202 011 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G75 Mnkk GR LX RJ207 004 AS8951G_N12EGE2GBCFP kkQ_3D4V3UJ Ci72630QM AS8951G 2638G75 Mnkk SG LX RJ502 003 AS8951G_N12PGS1...

Page 225: ...4Mnkk RO LX RJ402 020 NLED18 4WUXGAGL N12PGS AS8951G 2414G75Mnkk RU LX RJ402 003 NLED18 4WUXGAGL N12PGS AS8951G 2416G64Mnkk TR LX RJ402 012 NLED18 4WUXGAGL N12PGS AS8951G 2416G64Mnkk TR LX RJ402 013 NLED18 4WUXGAGL N12PGS AS8951G 2418G64Mnkk HK LX RJ302 002 NLED18 4WUXGAGL N12EGE AS8951G 2418G75Bnkk BE LX RJ402 004 NLED18 4WUXGAGL N12PGS AS8951G 2418G75Bnkk CH LX RJ402 011 NLED18 4WUXGAGL N12PGS A...

Page 226: ...8 4WUXGAGL N12EGE AS8951G 263161 5TWnkk Czech LX RJ202 044 NLED18 4WUXGAGL N12EGE AS8951G 263161 5TWnkk DE LX RJ202 026 NLED18 4WUXGAGL N12EGE AS8951G 263161 5TWnkk JP LX RJ202 030 NLED18 4WUXGAGL N12EGE AS8951G 2634G1 5TBnkk GCTWN LX RJ202 001 NLED18 4WUXGAGL N12EGE AS8951G 2634G1TBnkk FR LX RJ202 002 NLED18 4WUXGAGL N12EGE AS8951G 2634G1TMnkk FR LX RJ202 018 NLED18 4WUXGAGL N12EGE AS8951G 2634G5...

Page 227: ...N12EGE AS8951G 2638G1TMnkk ZA LX RJ202 031 NLED18 4WUXGAGL N12EGE AS8951G 2638G1TWnkk HK LX RJ202 039 NLED18 4WUXGAGL N12EGE AS8951G 2638G75Bnkk HK LX RJ502 008 NLED18 4WUXGAGL N12PGS AS8951G 2638G75Bnkk RU LX RJ202 011 NLED18 4WUXGAGL N12EGE AS8951G 2638G75Mnkk GR LX RJ207 004 NLED18 4WUXGAGL N12EGE AS8951G 2638G75Mnkk SG LX RJ502 003 NLED18 4WUXGAGL N12PGS AS8951G 2638G75Mnkk SG LX RJ502 004 NLE...

Page 228: ...2418G75Bnkk NL LX RJ402 019 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2418G75Mnkk AL MK LX RJ402 016 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2418G75Mnkk CH LX RJ402 009 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2418G75Mnkk CH LX RJ402 010 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2418G75Mnkk RS BA LX RJ402 017 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2418G75Mnkk SI HR LX RJ402 015 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2544G62Mnkk I...

Page 229: ...II10 AS8951G 2634G75Bnkk DK LX RJ202 017 2G DDR3 128 16 8 SO2GBIII10 AS8951G 2634G75Mnkk IT LX RJ202 033 2G DDR3 128 16 8 SO2GBIII10 AS8951G 2634G75Mnkk PL LX RJ202 035 2G DDR3 128 16 8 SO2GBIII10 AS8951G 2636G75Mnkk RS BA LX RJ502 009 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2636G75Mnkk SI HR LX RJ502 010 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2636G75Mnkk ZA LX RJ202 032 2G DDR3 128 16 8 SO4GBIII10 AS8951G...

Page 230: ...I10 AS8951G 2728G1 5TMnkk PH LX RJ207 002 2G DDR3 128 16 8 SO4GBIII10 AS8951G 2728G75Mnkk SG LX RJ502 001 1G DDR3 64 16 8 SO4GBIII10 AS8951G 2728G75Mnkk SG LX RJ502 002 1G DDR3 64 16 8 SO4GBIII10 AS8951G 282161 5TBnkk PL LX RJ202 010 2G DDR3 128 16 8 SO4GBIII10 AS8951G 2828G1TMnkk RS BA LX RJ202 047 2G DDR3 128 16 8 SO4GBIII10 AS8951G 2828G1TMnkk SI HR LX RJ202 048 2G DDR3 128 16 8 SO4GBIII10 AS89...

Page 231: ...III10 AS8951G 2631287Wnkk BE LX RJ202 042 SO4GBIII10 SO4GBIII10 AS8951G 2631287Wnkk LU LX RJ202 043 SO4GBIII10 SO4GBIII10 AS8951G 2631287Wnkk NL LX RJ202 041 SO4GBIII10 SO4GBIII10 AS8951G 263161 5TBnkk AL MK LX RJ202 038 SO4GBIII10 SO4GBIII10 AS8951G 263161 5TBnkk DE LX RJ202 009 SO4GBIII10 SO4GBIII10 AS8951G 263161 5TBnkk ES LX RJ202 029 SO4GBIII10 SO4GBIII10 AS8951G 263161 5TBnkk RS BA LX RJ202 ...

Page 232: ...RJ202 016 SO4GBIII10 N AS8951G 2638G1 5TBnkk FR LX RJ202 003 SO2GBIII10 SO2GBIII10 AS8951G 2638G1 5TBnkk FR LX RJ202 007 SO4GBIII10 N AS8951G 2638G1 5TBnkk GCTWN LX RJ202 006 SO4GBIII10 N AS8951G 2638G1 5TBnkk SG LX RJ502 005 SO4GBIII10 N AS8951G 2638G1 5TBnkk SG LX RJ502 006 SO4GBIII10 N AS8951G 2638G1 5TMnkk DK LX RJ202 004 SO4GBIII10 N AS8951G 2638G1 5TMnkk GR LX RJ202 027 SO4GBIII10 N AS8951G ...

Page 233: ...X RJ402 007 N N640GB5 4KS_4K AS8951G 2414G64Mnkk DK LX RJ402 006 N N640GB5 4KS_4K AS8951G 2414G64Mnkk IN LX RJ402 008 N N640GB5 4KS_4K AS8951G 2414G64Mnkk PL LX RJ402 014 N N640GB5 4KS_4K AS8951G 2414G64Mnkk RO LX RJ402 020 N N640GB5 4KS_4K AS8951G 2414G75Mnkk RU LX RJ402 003 N N750GB5 4KS_4K AS8951G 2416G64Mnkk TR LX RJ402 012 N N640GB5 4KS_4K AS8951G 2416G64Mnkk TR LX RJ402 013 N N640GB5 4KS_4K ...

Page 234: ...4KS_4K AS8951G 263161 5TBnkk SI HR LX RJ202 037 SO4GBIII10 N750GB5 4KS_4K AS8951G 263161 5TMnkk SG LX RJ202 020 SO4GBIII10 N750GB5 4KS_4K AS8951G 263161 5TMnkk SG LX RJ202 021 SO4GBIII10 N750GB5 4KS_4K AS8951G 263161 5TWnkk Czech LX RJ202 044 SO4GBIII10 N750GB5 4KS_4K AS8951G 263161 5TWnkk DE LX RJ202 026 SO4GBIII10 N750GB5 4KS_4K AS8951G 263161 5TWnkk JP LX RJ202 030 SO4GBIII10 N750GB5 4KS_4K AS8...

Page 235: ...TMnkk SG LX RJ202 015 N N750GB5 4KS_4K AS8951G 2638G1TBnkk CH LX RJ202 024 N N500GB5 4KS_4K AS8951G 2638G1TMnkk ES LX RJ202 028 N N500GB5 4KS_4K AS8951G 2638G1TMnkk ZA LX RJ202 031 N N500GB5 4KS_4K AS8951G 2638G1TWnkk HK LX RJ202 039 N N500GB5 4KS_4K AS8951G 2638G75Bnkk HK LX RJ502 008 N N750GB5 4KS_4K AS8951G 2638G75Bnkk RU LX RJ202 011 N N750GB5 4KS_4K AS8951G 2638G75Mnkk GR LX RJ207 004 N N750G...

Page 236: ... AS8951G 2418G75Bnkk LU LX RJ402 005 N NBDCB4XS AS8951G 2418G75Bnkk NL LX RJ402 019 N NBDCB4XS AS8951G 2418G75Mnkk AL MK LX RJ402 016 N NSM8XS AS8951G 2418G75Mnkk CH LX RJ402 009 N NSM8XS AS8951G 2418G75Mnkk CH LX RJ402 010 N NSM8XS AS8951G 2418G75Mnkk RS BA LX RJ402 017 N NSM8XS AS8951G 2418G75Mnkk SI HR LX RJ402 015 N NSM8XS AS8951G 2544G62Mnkk IT LX RJ302 001 N500GB5 4KS_4K NSM8XS AS8951G 2548G...

Page 237: ...1G 2634G75Bnkk CN LX RJ202 005 N NBDCB4XS AS8951G 2634G75Bnkk DE LX RJ202 008 N NBDCB4XS AS8951G 2634G75Bnkk DK LX RJ202 017 N NBDCB4XS AS8951G 2634G75Mnkk IT LX RJ202 033 N NSM8XS AS8951G 2634G75Mnkk PL LX RJ202 035 N NSM8XS AS8951G 2636G75Mnkk RS BA LX RJ502 009 N NSM8XS AS8951G 2636G75Mnkk SI HR LX RJ502 010 N NSM8XS AS8951G 2636G75Mnkk ZA LX RJ202 032 N NSM8XS AS8951G 2638G1 28TBnkk CA LX RJ20...

Page 238: ...02 N750GB5 4KS_4K NSM8XS AS8951G 2728G75Mnkk SG LX RJ502 001 N NSM8XS AS8951G 2728G75Mnkk SG LX RJ502 002 N NSM8XS AS8951G 282161 5TBnkk PL LX RJ202 010 N750GB5 4KS_4K NBDCB4XS AS8951G 2828G1TMnkk RS BA LX RJ202 047 N500GB5 4KS_4K NSM8XS AS8951G 2828G1TMnkk SI HR LX RJ202 048 N500GB5 4KS_4K NSM8XS AS8951G 2828G1TWnkk HK LX RJ202 046 N500GB5 4KS_4K NBDRW4XS Model Country P N Wireless LAN1 Bluetooth...

Page 239: ...263121 5TBnkk IT LX RJ202 022 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2631275Bnkk GR LX RJ207 003 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2631287Wnkk BE LX RJ202 042 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2631287Wnkk LU LX RJ202 043 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2631287Wnkk NL LX RJ202 041 3rd WiFi 2x2 BGN BT 3 0 AS8951G 263161 5TBnkk AL MK LX RJ202 038 3rd WiFi 2x2 BGN BT 3 0 AS8951G 263161 5TBnkk DE LX RJ202 009 3rd...

Page 240: ...T 3 0 AS8951G 2638G1 5TBnkk DK LX RJ202 016 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TBnkk FR LX RJ202 003 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TBnkk FR LX RJ202 007 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TBnkk GCTWN LX RJ202 006 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TBnkk SG LX RJ502 005 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TBnkk SG LX RJ502 006 3rd WiFi 2x2 BGN BT 3 0 AS8951G 2638G1 5TMn...

Page 241: ... 2414G1TMnkk FR LX RJ402 001 HM65 8CELL3 0 120W DE AS8951G 2414G64Bnkk DE LX RJ402 007 HM65 8CELL3 0 120W DE AS8951G 2414G64Mnkk DK LX RJ402 006 HM65 8CELL3 0 120W DE AS8951G 2414G64Mnkk IN LX RJ402 008 HM65 8CELL3 0 120W DE AS8951G 2414G64Mnkk PL LX RJ402 014 HM65 8CELL3 0 120W DE AS8951G 2414G64Mnkk RO LX RJ402 020 HM65 8CELL3 0 120W DE AS8951G 2414G75Mnkk RU LX RJ402 003 HM65 8CELL3 0 120W DE A...

Page 242: ... 0 120W DE AS8951G 263161 5TBnkk SG LX RJ202 019 HM65 8CELL3 0 120W DE AS8951G 263161 5TBnkk SI HR LX RJ202 037 HM65 8CELL3 0 120W DE AS8951G 263161 5TMnkk SG LX RJ202 020 HM65 8CELL3 0 120W DE AS8951G 263161 5TMnkk SG LX RJ202 021 HM65 8CELL3 0 120W DE AS8951G 263161 5TWnkk Czech LX RJ202 044 HM65 8CELL3 0 120W DE AS8951G 263161 5TWnkk DE LX RJ202 026 HM65 8CELL3 0 120W DE AS8951G 263161 5TWnkk J...

Page 243: ...4 HM65 8CELL3 0 120W DE AS8951G 2638G1 5TMnkk SG LX RJ202 015 HM65 8CELL3 0 120W DE AS8951G 2638G1TBnkk CH LX RJ202 024 HM65 8CELL3 0 120W DE AS8951G 2638G1TMnkk ES LX RJ202 028 HM65 8CELL3 0 120W DE AS8951G 2638G1TMnkk ZA LX RJ202 031 HM65 8CELL3 0 120W DE AS8951G 2638G1TWnkk HK LX RJ202 039 HM65 8CELL3 0 120W DE AS8951G 2638G75Bnkk HK LX RJ502 008 HM65 8CELL3 0 120W DE AS8951G 2638G75Bnkk RU LX ...

Page 244: ...7 36 Model Definition and Configuration AS8951G 2828G1TWnkk HK LX RJ202 046 HM65 8CELL3 0 120W DE Model Country P N NB Chipset Battery Adapter ...

Page 245: ...CHAPTER 8 Test Compatible Components ...

Page 246: ...8 2 Microsoft Windows 7 Environment Test 8 4 Aspire 8951G 8 4 ...

Page 247: ...tment All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 8951G Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 248: ...4 WD N640GB5 4KS _4K HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 KH 64008 005 60001994 WD N750GB5 4KS _4K HDD WD 2 5 5400rpm 750GB WD7500BPVT 22HXZT1 ML375M 4K drive SATA 8MB LF F W 01 01A01 KH 75008 009 60002005 HGST SG N500GB5 4KS HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 50007 010 60002005 HGST SG N...

Page 249: ... 060 Battery 60001535 PANASONIC 8CELL3 0 Battery PANASONIC AS11B Li Ion 4S2P PANASONIC 8 cell 6000mAh Main COMMON AS11B5E BT 00805 018 Bluetooth 10001018 HON HAI BT 3 0 Foxconn Bluetooth BRM 2070 T77H114 01 BT 3 0 BH 21100 010 10001018 HON HAI BT 3 0 Foxconn Bluetooth ATH BU12 BH 21100 011 Camera 10001028 QUANTA 1 3M HD H264 Quanta 1 3M HD H264 QU_6A1_QIC AM 21400 098 PLM00012 Suyin 1 3M HD Suyin ...

Page 250: ...k INTEL SSD NAND 120GB SSDSA2M120G2GC MM 910281 FW 2M03 9 5mm LF HF KF 1200N 001 60001922 TOSHIBA DIGI N750GB5 4KS _4K HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSXP 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GN003J KH 75004 001 60001953 TOSHIBA ELEC N500GB5 4KS _4K HDD TOSHIBA 2 5 5400rpm 500GB MK5059GSXP Capricron 3BS 375G P SATA 8MB LF HF F W GN003J 4K KH 50004 003 60001953 TOSHIBA ELEC N640GB5 ...

Page 251: ...4KS HDD SEAGATE 2 5 5400rpm 640GB ST9640320AS 9RN134 189 Cameron 320G P SATA 8MB LF F W 0001SDM1 KH 64001 004 60002036 SEAGATE N750GB5 4KS _4K HDD SEAGATE 2 5 5400rpm 750GB ST9750423AS 9ZW14G 188 Desaru5 375G P SATA 8MB LF HF F W 0001SDM1 KH 75001 011 60002050 MICRON SG SSD25128 Flash Disk MICRON SSD NAND 128GB MTFDDAK128MAM 1J1 LF HF KF 12804 002 Keyboard 10000981 MISC AF7B_A10B Keyboard ACER AF7...

Page 252: ...F KN 2GB00 001 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 60004668 ELPIDA SO2GBIII13 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ20UF8BCS0 DJ F LF 256 8 46nm KN 2GB09 010 60004668 ELPIDA SO4GBIII10 Memory NONE SO DIMM DDRIII 1066 4GB dummy P N LF KN 4GB00 001 60004668 ELPIDA SO4GBIII13 Memory ELPIDA SO DIMM DDRIII 1333 4GB EBJ41UF8BCS0 DJ...

Page 253: ...zel 1 01 SATA Fix NTI issue in HR platform under ZP KU 00807 077 60001535 PANASONIC NSM8XSLOT ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ 845 LF W O bezel KU 00807 016 60001922 TOSHIBA DIGI NSM8XS ODD TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633F LF W O bezel SATA HF Windows 7 KU 00801 040 60001939 PIONEER NBDCB4XS ODD PIONEER BD COMBO 12 7mm Tray DL 4X BDC TD03RS LF W O bezel 1 01...

Page 254: ...6 8 KI 23300 028 60002045 HYNIX VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb H5TQ1G63DFR 11C LF 64 16 46nm VR 1GB0G 006 60002045 HYNIX VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63BFR 11C LF 128 16 46nm VR 2GB0G 002 60002215 SAMSUNG VR1GbIII9 VRAM SAMSUNG Graphic DDRIII 900 1Gb K4W1G1646G BC11 LF 64 16 35nm VR 1GB0B 008 60002215 SAMSUNG VR2GBIII9 VRAM SAMSUNG Graphic DDRIII 900 2Gb K4W2G1646...

Page 255: ...e Components 8 11 10001067 INTEL INT6205H Lan Intel WLAN TBD Taylor Peak 2x2 AGN KI TPH01 001 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 Vendor Type Description P N ...

Page 256: ...8 12 Test Compatible Components ...

Page 257: ...CHAPTER 9 Online Support Information ...

Page 258: ...9 2 Introduction 9 3 ...

Page 259: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 260: ...9 4 Online Support Information ...

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