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Additional Acer Services
About the Aspire Web Site*
This Internet site has answers for the most frequently asked
support questions and offers a searchable database of extensive
technical information, new product data and upgrade informa-
tion. Use it:
•
When you can’t find the information you need in your manu-
al or online help, and before you call Technical Support.
•
When you want to find upgrade information or bug fixes.
•
When you’re curious about Acer!
For assistance:
http://www.acit.com.tw
* requires an account with an Internet Service Provider.
Acer Technical Support
During the warranty period, should you have a problem with
your system or if you think something isn’t working, contact
Technical Support. Acer Technical Support provides help for
warranty related issues, such as a hardware problem.
Before you contact Acer, please take 10 minutes to run the
Hardware Diagnostics. This will help us provide you with better
quality support.
You can run the Hardware Diagnostics directly from the Acer
Service Center or proceed with these five steps:
1 •
With your computer powered on, place the System
Recovery CD in the CD-ROM/DVD-ROM drive.
2 •
Go to the Start Menu, and select Shut Down to restart the
computer.
3 •
After the computer has rebooted, select Diagnostics.
4 •
Follow the on-screen directions.
5 •
Record all results.
These simple steps will help the Acer technician to better
determine the cause of your problem.
For more information on how to get help from Acer Technical
Support, please refer to My Aspire Guide software.
Keyboard Error, No Keyboard Connected or Keyboard
Interface Error
Check that the keyboard is securely plugged into the correct
port on the back of the computer.
