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Troubleshooting

4-3

Troubleshooting

Introduction

0

This chapter contains information about troubleshooting common problems associated with 
the notebook.

General Information

0

The following procedures are a guide for troubleshooting computer problems. The step by 
step procedures are designed to be performed as described.

NOTE:

NOTE

:

The diagnostic tests are intended for Acer products only. Non-Acer products, prototype 
cards, or modified options can give false errors and invalid system responses.

1.

Obtain as much detailed information as possible about the problem.

2.

If possible, verify the symptoms by re-creating the failure through diagnostic tests or 
repeating the operation that led to the problem.

3.

Use Table 4-1 with the verified symptom to determine the solution.

4.

If the Issue is still not resolved, refer to 

Online Support Information

.

Symptoms (Verified)

Power On Issues

No Display Issues

LCD Failure

Keyboard Failure

Touchpad Failure

Internal Speaker Failure

Microphone Failure

USB Failure

Other Functions Failure

Intermittent Problems

Undetermined Problems

Summary of Contents for Aspire 5951G

Page 1: ...Aspire 5951G SERVICE GUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ...ocument Book titles directory names file names path names and program process names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text ...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...9 Software 1 10 Optional Items 1 11 Warranty 1 11 Notebook Tour 1 12 Top View 1 12 Acer MediaRemote 1 14 Front View 1 18 Left View 1 19 Right View 1 20 Base View 1 22 Touchpad Basics 1 23 Using the Keyboard 1 24 Windows Keys 1 25 Hotkeys 1 26 System Block Diagram 1 28 Specification Tables 1 29 Computer specifications 1 29 System Board Major Chips 1 30 Processor 1 30 Processor Specifications 1 31 C...

Page 6: ...d Amplifier 1 45 Audio Interface 1 46 Wireless Module 802 11b g n 1 46 Battery 1 46 VRAM 1 47 USB Port 1 47 HDMI Port 1 47 AC Adapter 1 47 System Power Management 1 48 Card Reader 1 49 System LED Indicator 1 50 System DMA Specification 1 50 System Interrupt Specification 1 51 System IO Address Map 1 52 1 54 System I O Address Specifications 1 55 CHAPTER 2 System Utilities BIOS Setup Utility 2 3 Na...

Page 7: ...dule Removal 3 11 Lower Cover DIMM Module Installation 3 12 HDD Hard Disk Drive Module Removal 3 13 HDD Module Installation 3 15 HDD Brackets Removal 3 16 HDD Carrier Installation 3 16 WLAN Wireless Local Area Network Module Removal 3 17 WLAN Module Installation 3 18 Touchpad Removal 3 19 Touchpad Installation 3 20 ODD Optical Disk Drive Module Removal 3 21 ODD Module Installation 3 23 Keyboard As...

Page 8: ...y Removal 3 60 RTC Battery Installation 3 61 Thermal Assembly Removal 3 62 Thermal Assembly Installation 3 63 CPU Removal 3 64 CPU Installation 3 65 Speaker Module Removal 3 66 Speaker Module Installation 3 67 Battery Removal 3 68 Battery Installation 3 68 DC IN Cable Removal 3 69 DC IN Cable Installation 3 70 CHAPTER 4 Troubleshooting Introduction 4 3 General Information 4 3 Power On Issues 4 4 N...

Page 9: ...by Crisis Disk 5 8 CHAPTER 6 Field Replacement Unit List Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 16 CHAPTER 7 Model Definition and Configuration Aspire 5951G 7 3 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 Aspire 5951G 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 10: ...x ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...1 Notebook Tour 1 12 Top View 1 12 Acer MediaRemote 1 14 Front View 1 18 Left View 1 19 Right View 1 20 Base View 1 22 Touchpad Basics 1 23 Using the Keyboard 1 24 Windows Keys 1 25 Hotkeys 1 26 System Block Diagram 1 28 Specification Tables 1 29 Computer specifications 1 29 System Board Major Chips 1 30 Processor 1 30 Processor Specifications 1 31 CPU Fan True Value Table Tj 100 1 31 CPU Fan True...

Page 13: ... 43 Bluetooth Module 1 43 Camera 1 44 Mini Card 1 44 Audio Codec and Amplifier 1 45 Audio Interface 1 46 Wireless Module 802 11b g n 1 46 Battery 1 46 VRAM 1 47 USB Port 1 47 HDMI Port 1 47 AC Adapter 1 47 System Power Management 1 48 Card Reader 1 49 System LED Indicator 1 50 System DMA Specification 1 50 System Interrupt Specification 1 51 System IO Address Map 1 52 1 54 System I O Address Speci...

Page 14: ...1 4 ...

Page 15: ...333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Intel Core i5 2410M i5 2520M i5 2540M processor 3 MB L3 cache 2 30 2 50 2 60 GHz with Turbo Boost up to 2 90 3 20 3 30 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Intel Core i3 2310M processor 3 MB L3 cache 2 10 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Mobile Intel HM65 Ex...

Page 16: ...gital Content Protection support Audio 0 Optimized Dolby Home Theater v4 audio enhancement featuring Audio Optimizer Audio Regulator Volume Leveler Volume Maximizer Intelligent EQ Dialogue Enhancer Surround Virtualizer for Headphones Surround Virtualizer for built in speakers and Dolby Digital Output technologies Two built in stereo speakers and the Acer Tuba CineBass booster supporting low freque...

Page 17: ...e 16X CD R 10X CD RW 8X DVD R 8X DVD R 4X DVD RW 4X DVD RW 5X DVD RAM 4X DVD R DL 4X DVD R DL 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 4X DVD R DL 4X DVD R DL 6X DVD RW 6X DVD RW 5X DVD RAM Write 24X CD R 16X CD RW 8X DVD R 8X DVD R 4X DVD R DL 4X DVD R DL 6X DVD RW 8X DVD RW 5X DVD RAM Webcam 0 Acer Video Conference featur...

Page 18: ... power management standard supports Standby and Hibernation power saving modes Power adapter 3 pin 120 W AC adapter 155 W x 67 D x 36 5 H mm 6 1 x 2 63 x 1 43 inches 570 g 1 25 lbs with 180 cm DC cable 3 pin 90 W AC adapter 126 W x 51 D x 31 H mm 4 96 x 2 x 1 22 inches 332 g 0 73 lbs with 180 cm DC cable Embedded battery Acer PowerSmart long life battery supporting up to 1 000 charge cycles 83 Wh ...

Page 19: ...e stop previous next volume up volume down Control keys Instant on Acer Arcade Deluxe support Acer programmable key Dedicated keyboard backlight control key Communication key Acer Bio Protection fingerprint reader Input and Output 0 Multi in 1 card reader SD SDXC MMC MMCplus MS MS PRO xD USB 3 0 port featuring power off USB charging Three USB 2 0 ports eSATA USB 2 0 port IEEE 1394 port HDMI port w...

Page 20: ...to activate Microsoft Office Starter 2010 New York Times Reader US only NOOK for PC US only Norton Online Backup Security Acer Bio Protection McAfee Internet Security Suite Trial MyWinLocker except China Hong Kong Multimedia Acer clear fi Acer InstantOn Arcade NTI Media Maker Gaming Oberon GameZone except US Canada Hong Kong Korea WildTangent US Canada only Communication and ISP Acer Crystal Eye A...

Page 21: ...any Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Canada France Germany Italy Mexico Spain UK US only Netflix shortcut US only Optional Items 0 1 2 4 GB DDR3 soDIMM module 3 pin 120 W AC adapter Warranty 0 One year International Travelers Warranty ITW ...

Page 22: ...re 1 1 Top View Table 1 1 Top View No Icon Item Description 1 Acer Crystal Eye webcam Web camera for video communication only for certain models 2 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by model 1 2 3 4 5 6 7 8 9 10 11 ...

Page 23: ... s communication devices communication devices may vary by configuration HDD indicator Indicates when the hard disk drive is active Battery indicator Indicates the computer s battery status Charging The light shows amber when the battery is charging Fully charged The light shows blue when in AC mode Power indicator Indicates the computer s power status 7 Click buttons left and right The left and r...

Page 24: ...ouchpad dock CAUTION The MediaRemote uses magnets to hold it in the touchpad dock If the MediaRemote has been removed from the dock do not place it on or near the computer where it may damage internal components Using the MediaRemote as a touchpad 0 While the MediaRemote is in touchpad mode the area indicated with a gray square controls cursor movements Slide a finger across this surface to contro...

Page 25: ...blank area of the touchpad can still be used as a pointing device Table 1 2 Status light Light Description No light The MediaRemote has not been used for 15 minutes and is in sleep mode Blue The MediaRemote is active and attached to the computer Blue flash The MediaRemote is active and not attached to the computer Slow orange flash Battery power is low less than 40 Quick orange flash Battery power...

Page 26: ...tem Description Select Press to toggle between clear fi sections Photo Video and Music Main menu Open the main menu in clear fi Video Open the Video section of clear fi Music Open the Music section of clear fi Table 1 5 Media Console Icon Item Description Previous Return to the previous media file Play pause Play or pause a selected media file Next Jump to the next media file Reduce volume Reduce ...

Page 27: ...Remote tilt the MediaRemote towards you at least 30º for a couple of seconds Figure 1 4 Media Remote G sensor Pairing the MediaRemote 0 If the MediaRemote is fully charged but does not work correctly with your computer you should pair the devices Turn off the MediaRemote press the mode button for three seconds Press and hold the left and right click buttons for at least three seconds Press the lef...

Page 28: ...ables the computer s communication devices Communication devices may vary by configuration 2 Multi in 1 card reader Accepts Secure Digital SD MultiMediaCard MMC Memory Stick PRO MS PRO xD Picture Card xD NOTE Push to remove install the card Only one card can operate at any given time 3 Touchpad release latch Lifts the touchpad and allows it to be removed 1 2 3 ...

Page 29: ...y cool even after prolonged use 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 HDMI port Supports high definition digital video connections 5 USB 2 0 e SATA port Connects to USB 2 0 or eSATA devices 6 USB 2 0 3 0 port Connects to USB devices A USB 3 0 port can be distinguished by its blue connector 7 4 pin IEEE 1394 port Connects to IEEE 1394 devices ...

Page 30: ... speakers headphones 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 3 Optical drive Internal optical drive accepts CDs or DVDs 4 Optical drive eject button optical disk access indicator Ejects the optical disk from the drive and lights up when the optical drive is active 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off NOTE Insert a paper cl...

Page 31: ...ible computer security lock NOTE Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available Table 1 8 Right View Continued No Icon Item Description ...

Page 32: ...puter s hard disk secured with screws 3 Ventilation slots Enable the computer to stay cool even after prolonged use 4 Battery release latch Slide to connect the internal battery NOTE The computer battery is embedded and not removable NOTE To completely power off the system equivalent to removing the battery slide the battery reset switch to the disconnect battery position In this position the comp...

Page 33: ...in TouchPad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the TouchPad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE ...

Page 34: ...ck is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when the up or down arrow keys are pressed respectively Scroll Lock does not work with...

Page 35: ...e all windows F1 Show the help window E Open Windows Explorer F Search for a file or folder D Show the desktop Ctrl F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain Ctrl Tab Moves focus from Start menu to the Quick Launch toolbar to the system tray use or to move focus to items o...

Page 36: ...n Description Fn F3 Communication switch Enables disables the computer s communication devices Communication devices may vary by configuration Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 ...

Page 37: ...Fn Volume up Increases audio volume Fn Volume down Decreases audio volume Fn Home Play Pause Plays or pauses media files Fn Pg Up Stop Stops media file Fn Pg Dn Previous Plays the previous media file in the play sequence Fn End Next Plays the next media file in the play sequence Table 1 14 Keyboard Hotkeys Continued Hotkey Icon Function Description ...

Page 38: ...1 28 Hardware Specifications and Configurations System Block Diagram 0 Figure 1 12 System Block Diagram ...

Page 39: ...disc 0 C 32 C 32 F 95 F Operating writing to optical disc 5 C 35 C 41 F 95 F Nonoperating 20 C 65 C 4 F 140 F Relative humidity Operating 20 to 80 Nonoperating 20 to 80 Maximum altitude unpressurized Operating 15 to 3 048m 50 to 10 000ft Nonoperating 15 to 12 192m 50 to 40 000ft Shock Operating 105G 2 ms half sine Nonoperating 220 G 2 ms half sine Random vibration Operating 0 6G 5 500HZ 30min per ...

Page 40: ...225 PCMCIA N A Audio codec Realtek ALC669 Card reader JMB388 QGAZ0A Item Specification CPU type Intel Sandy Bridge Dual Core processor CPU package 989 pins rPGA socket Core Logic Two or Four core processor for mobile with enhanced performance 32 KB instruction and 32 KB data first level cache L1 for each core 256 KB shared instruction data second level cache L2 for each core Up to 8 MB shared inst...

Page 41: ...988B 35W I7 2620M 2 7 2 DMI QBI 32nm 4MB rPGA988B 35W CPU Temp Fan Speed RPM SPL Spec dBA Fan On 45 C Fan Off 40 C 2850 31 Fan On 56 C Fan Off 50 C 3150 34 Fan On 70 C Fan Off 60 C 3450 37 Fan On 83 C Fan Off 75 C 3800 40 Fan On 96 C Fan Off 85 C 5V N A Throttling 50 On 97 C OFF 90 C OS shut down at 100 C H W shut down at 100 C CPU Temp Fan Speed RPM SPL Spec dBA Fan On 45 C Fan Off 40 C 3100 31 F...

Page 42: ...fication Memory controller Built in at CPU Memory size 1GB 2GB 4GB DIMM socket number 4 Supports memory size per socket 4GB Supports maximum memory size 16GB Supports DIMM type SODIMM Supports DIMM Speed DDRIII Support DIMM voltage 1 5V Supports DIMM package 204 pins DDR3 SODIMM Slot 1 MB Slot 2 MB Slot 3 MB Slot 4 MB Total Memory MB 0 0 0 1024 1024 0 0 1024 0 1024 0 1024 0 0 1024 1024 0 0 0 1024 ...

Page 43: ...048 4096 0 2048 2048 2048 6144 2048 2048 2048 0 6144 2048 2048 0 2048 6144 2048 0 2048 2048 6144 2048 2048 2048 2048 8192 0 0 0 4096 4096 0 0 4096 0 4096 0 4096 0 0 4096 4096 0 0 0 4096 0 0 4096 4096 8192 0 4096 4096 0 8192 4096 4096 0 0 8192 4096 0 0 4096 8192 0 4096 4096 4096 12288 4096 4096 4096 0 12288 4096 4096 0 4096 12288 4096 0 4096 4096 12288 4096 4096 4096 4096 16384 Slot 1 MB Slot 2 MB ...

Page 44: ... 8 0 support LVDS Engine and Memory DP Spread Spectrum Support H 264 implementation is based on the ISO IEC 14496 10 specification VC 1 implementation is based on the SMPTE 421M specification MPEG2 implementation is based on the ISO 13818 2 Supports top quality DVD and Blue Ray disc with the lowest CPU usage Power VGPU_CORE GPU core power supply 1 05V_GFX 1 05V GPU power supply 1 5V_GFX 1 5V VRAM ...

Page 45: ... on LAN WOL support meeting the ACPI requirements Statistics for SNMP MIB II Ethernet like MIB and Ethernet MIB IEEE 802 3z Clause 30 SMBus interface supporting Alert Standard Format ASF v2 0 Self boot feature utilizing smaller EEPROM size with ability to use on chip memory Serial Flash memory support with auto sensing capability PCI Express CLKREQ support Integrated switching regulator for improv...

Page 46: ... Western Digital WD7500BPVT Toshiba MK7559GSXP Capacity GB 320 500 640 750 Bytes per sector 512 512 512 512 512 Data heads 3 4 3 4 4 4 4 Drive Format Disks 1 2 2 2 2 Spindle speed RPM 5400RPM Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Mbits sec max 3 0 3 0 3 0 3 0 3 0 3 0 3 0 3 0 Media data transfer rate Mbytes sec max 875 300 875 300 875 300 97 584 3 1195 5 ...

Page 47: ... 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD CD DA Red Book Standard Audio CD CD TEXT CD ROM Yellow Book Mode1 2 Standard Data CD ROM XA Mode2 Form1 2 Photo CD Multi Session CD I Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 CD R Orange Book Part U CD RW HSRW Orange Book P...

Page 48: ...W Ver 1 1 1 2 DVD R DVD R DL DVD RW DVD RAM 4 7GB CD CD DA CD ROM CD ROM XA PhotoCD multi session Video CD Cd Extract CD CD text Loading mechanism Electrical Release Release Button Release by ATAPI command Emergency Release Power Requirement Input Voltage 5V 5 Item Specification Vendor Model name PLDS DS 8A5SH Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustai...

Page 49: ... 4 7G 8 54G single layer on single double side Read Only DVD ROM dual layer PTP OTP on single double side Read Only DVD RW DVD RW DVD R 4 7G for General DVD R DVD R9 DVD R9 DVD RAM 4 7G CD CD ROM CD R and CD RW Loading mechanism Manual load Plunger system Power Requirement Input Voltage 5V 5 Item Specification ...

Page 50: ...SL DL 25GB 50GB Ver 2 0 DVD DVD ROM SL DL 4 7GB 8 5GB Ver 1 1 DVD R SL 4 7GB Ver 2 1 DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 1 46GB side 4 7GB side Ver 2 2 DVD R SL 4 7GB Ver 1 3 DL 8 5GB Ver 1 2 DVD RW 4 7GB Vol 1 Ver 1 3 Vol 2 Ver 1 0 CD CD ROM Mode 1data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data an...

Page 51: ...s average Contrast Ratio 500 typ Response Time Optical Rise Time Fall Time msec 8 typ 16 Max Typical Power Consumption watt 3 4 max Include Logic and Blu power Weight without inverter 420 max Physical Size mm 360 x 224 3 x 3 8 max Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 45 45 15 35 typical 40 40 10 30 min Item Specification Ve...

Page 52: ...ies and integrated HDMI The Unified Video Decoder UVD enables support for dual stream decode of High Definition HD and Standard Definition SD content H 264 VC 1 or MPEG 2 formats In addition support 7 1 channels of compressed HD Audio with Digital Rights Management DRM Fully compliant with PCI Express Base Specification Rev 2 1 Support CRT LVDS HDMI DP interface concurrent Dual channel LVDS interf...

Page 53: ...es 1360x768 60Hz 16 9 Yes Yes Yes Yes Yes 1366x768 60Hz 16 9 Yes Yes Yes Yes Yes Item Specifications Chipset Foxconn Bluetooth BRM 2070 Foxconn Bluetooth ATH BU12 Data throughput TX 1 2Mbits sec RX 1 2Mbits sec Protocol 2 1 EDR 2 1 3 0 EDR Interface USB 2 0 Connector type JST SM06B XSRK E TB 6 pin narrow pitch connector Supported protocol 2 1 2 1 3 0 Item Specifications Controller Foxconn Bluetoot...

Page 54: ...rade DFU SPI interface supports external serial flash devices Two on chip 1 2V linear voltage regulators Integrated 32 bit CPU with 32KB data RAM and 256KB program RAM On board PLL On chip low power oscillator LPO Standard USB HCI interface Item Specification Vendor and Model Suyin 1 3M HD HF1316 Type 1 3M Item Specification Number supported 2 Features Mini PCIE card slot for WLAN half size Mini P...

Page 55: ...ing Support MONO output at port H Port A D E F built in headphone amplifiers Port E and Port F headphone amplifiers can drive earphone directly without DC blocking capacitor Port B C E F with software selectable boost gain 10 20 30dB for analog microphone input Supports external PCBEEP input and built in digital BEEP generator Software selectable 2 5V 3 2V VREFOUT Supports legacy analog mixer arch...

Page 56: ...cation Audio Controller Realtek ALC669X GR Audio onboard or optional On board Mono or Stereo Stereo Compatibility HD audio Interface Sampling rate Sample rate up to 192Khz resolution VSR Variable Sampling Rate Internal microphone Yes Internal speaker quantity YES 2 2 Watt Subwoofer 3 Watt Item Specification Chipset Atheros HB97 Broadcom 43225 Data throughput 11 54 Mbps up to 300 Mbps for Draft N P...

Page 57: ...Item Specification Compliance level HDMI1 4a Data throughput Up to 16 7 million colors 5 4 Gbps Number of HDMI port s 1 Location 1 left side Item Specification Input rating 100 240V 1 7A 1 7A 50 60Hz Maximum input AC current 1 7A 1 7A 50 60Hz Maximum input AC current 264 Vrms Inrush current 264 Vac Cold Hot start No damage meet fuse and bridge Diode I2t de rating Efficiency Meets EPA 2 0 level V r...

Page 58: ... in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system states and data onto the disc prior to power off the whole sys...

Page 59: ...ck Standard Format Spec Version 1 43 00 Compliant with Memory Stick Standard Memory Stick PRO Format Spec without security spec Version 1 02 00 Compliant with Memory Stick Pro HG Duo Spec Version 1 00 Compliant with Memory Stick XC Duo Format Specification ver 1 00 00 Compliant with Memory Stick XC HG Duo Format Specification ver 1 00 00 Compliant with Memory Stick XC Micro Format Specification ve...

Page 60: ...HDD access state HDD access active Blue Wireless state Wifi on Amber Power button backlight Blue color solid on System on Blue color off System off Battery state Full charging Blue Battery charging Amber Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5 Not applicable DMA6 Not applicable DMA7 Not a...

Page 61: ... IRQ1 Standard PS 2 Keyboard IRQ2 Not in use IRQ3 Not in use IRQ4 Direct memory access controller IRQ5 Not in use IRQ6 Not in use IRQ7 Not in use IRQ8 System CMOS real time clock IRQ9 Not in use IRQ10 Not in use IRQ11 Not in use IRQ12 Synaptics PS 2 Port Touchpad IRQ13 Numeric data processor IRQ14 Not in use IRQ15 Not in use ...

Page 62: ...mable interrupt controller 040 043 System timer 04E 04F Motherboard resources 050 053 System timer 60 Standard PS 2 Keyboard 61 Motherboard resources 62 Microsoft ACPI Compliant Embedded Controller 63 Motherboard resources 64 Standard PS 2 Keyboard 65 Motherboard resources 66 Microsoft ACPI Compliant Embedded Controller 67 Motherboard resources 070 077 System CMOS real time clock 80 Motherboard re...

Page 63: ...esources 2000 2FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 6 1C1A 3000 3FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 5 1C18 4000 4FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 2 1C12 5000 50FF Realtek PCIe GBE Family controller 5000 5FFF Intel 6 Series C200 Series Chipset Family PCI Express Root Port 2 1C10 6000 6FFF 2nd generati...

Page 64: ...ions and Configurations 7090 7093 Intel Mobile Express Chipset SATA AHCI Controller 7094 7097 Intel Mobile Express Chipset SATA AHCI Controller FFFF Motherboard resources I O address hex System Function shipping configuration ...

Page 65: ... I O address hex System Function shipping configuration 220 22F 230 26D 26E 26 278 27F 280 2AB 2A0 2A7 2A8 2E7 2E8 2EF 2F0 2F7 2F8 2FF 300 31F 320 36F 370 377 378 37F 380 387 388 38B 38C 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 3E1 3E2 3E3 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFB PCIDIVO 1 C C PCIDIVO 1 ...

Page 66: ...1 56 Hardware Specifications and Configurations ...

Page 67: ...CHAPTER 2 System Utilities ...

Page 68: ... 2 8 Boot 2 13 Exit 2 14 BIOS Flash Utilities 2 15 DOS Flash Utility 2 16 WinFlash Utility 2 18 HDD BIOS Password Utilities 2 19 Clearing HDD Passwords 2 19 Clearing BIOS Passwords 2 21 Miscellaneous Tools 2 24 Using Boot Sequence Selector 2 24 Using DMI Tools 2 25 Using the LAN MAC EEPROM Utility 2 29 ...

Page 69: ...he parameter to Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default setti...

Page 70: ...DD Model Name ST960821A PM HDD Serial Number 3LF005DB ATAPI Model Name MATSHITADVD System BIOS Version V1 00 VGA BIOS Version ATI V008 050I 0 26 00 Serial Number xxxxxxxxxxxxxxxxxxxx Max 22 Byte Asset Tag Number xxxxxxxxxxxxxxxxxxxx Max 32 Byte Product Name xxxxxxxxxxxxxxxxxxxx Max 16 Byte Manufacturer Name xxxxxxxxxxxxxxxxxxxx Max 16 Byte UUID xxxxxxxxxxxxxxxxxxxx Max 16 Byte F1 Help Select Item ...

Page 71: ...me of Optical device installed in system System BIOS Version System BIOS version VGA BIOS Version VGA video graphics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Descrip...

Page 72: ...F5 F6 or Enter selects field System Date 01 01 2003 Total Video Memory xxxx MB Video Memory xMB Quiet Boot Enabled Network Boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled SATA Mode AHCI Mode Function key behavior Special keys Wi Fi Enabled Bluetooth Enabled 3G Disabled Card Reader Enabled USB ports Enabled Wired Lan Enabled Audio Disabled Camera Enabled Power off USB Charge Enabled Batter...

Page 73: ...Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Function key behavior Press Fn F1 Fn F2 Fn F12 to activate specific function keys Wi Fi Option to use Wi Fi device Option Enabled or Disabled Bluetooth Option to use Bluetooth device Option Enabled or Disabled 3G Option to use 3G device Option Enabled or Disabled Card Reader Option to use c...

Page 74: ...User Password Is Clear HDD Password Is Clear Set Supervisor Password Enter Set User Password Enter Set HDD Password Enter Power on Password Disabled F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 3 BIOS Security Parameter Description Option Supervisor Password Is Supervisor password setting Clear or Set User Password Is ...

Page 75: ...gure 2 4 NOTE NOTE To change an existing password refer to Changing a Password Figure 2 4 Setting a Password Set Supervisor Password 2 Type a new password in the Enter New Password field and press Enter NOTE NOTE The following characters may be used in a password Password on Boot CAUTION If Power on Password authentication is enabled the BIOS password can only be cleared by initiating the Crisis D...

Page 76: ...Supervisor Password parameter is shown as Set c Press F10 to save changes and exit BIOS Setup Utility 5 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 6 Figure 2 6 Setting a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to set a ...

Page 77: ...upervisor Password and press Enter The Set Supervisor Password dialog is shown Figure 2 8 Figure 2 8 Changing a Password Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field and press Enter 4 Retype new password in Confirm New Password field and press Enter 5 If new password and confirm new password strings ...

Page 78: ...OS Setup Utility Security menu b The Supervisor Password parameter is shown as Clear c To try to change the password again repeat steps 1 through 4 7 If new password and confirm new password strings do not match the Setup Warning dialog is shown Figure 2 11 Figure 2 11 Changing a Password Passwords Do Not Match a Press Enter to return to the BIOS Setup Utility Security menu b The Supervisor Passwo...

Page 79: ...re 2 12 BIOS Boot InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help Boot priority order Use or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu 1 HDD Hitachi HTS545032B9A300 2 ATAPI CDROM MATSHITADVD RAM UJ8A2AS 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM F1 Help Select Ite...

Page 80: ...ard Changes Load Setup Defaults Discard Changes Save Changes F1 Help Select Item F5 F6 Change Values F9 Setup Default ESC Exit Select Menu Enter Select SubMenu F10 Save and Exit Table 2 4 BIOS Exit Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Default...

Page 81: ...ate one before BIOS Flash utility is used Refer to BIOS Recovery by Crisis Disk NOTE NOTE Do not install memory related drivers XMS EMS DPMI when BIOS Flash is used NOTE NOTE Use AC adaptor power supply when running BIOS Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run BIOS Flash 1 Prepare a bootable USB HDD 2 Copy Fl...

Page 82: ... 6 Execute ZRJ_0 08 to update BIOS Figure 2 15 Figure 2 15 Executing ZRJ_0 08 InsydeH20 Setup Utility Rev 3 5 Information Main Security Boot Exit Item Specific Help USe or to select a device then press F5 to move it down the list or F6 to move it up the list Press Esc to escape the menu Boot priority order 1 USB HDD USB 2 0 Flash Disk 2 IDE0 WDC WD 2500BPVT 22ZEST0 3 IDE1 4 USB FDD 5 Network Boot ...

Page 83: ...message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 17 Plug in the AC power to continue Figure 2 17 AC Power Warning X XXx XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ZRJ ZRJ 0 05 0 08 1 4c Warning No AC power connect ...

Page 84: ... WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click the WinFlash executable 2 Click OK to begin the update A progress screen is shown Figure 2 18 Figure 2 18 InsydeFlash ZRJ ZRJ V0 05 V0 08 ...

Page 85: ...DD password is incorrectly entered three times an error is generated Figure 2 19 Figure 2 19 Password Error Status To reset the HDD password perform the following 1 From Password Error Status dialog shown in Figure 2 20 press Enter to continue Figure 2 20 Select Item 2 Use the and keys to highlight Enter Unlock Password and press Enter The Enter Unlock Password dialog Figure 2 21 is shown Figure 2...

Page 86: ...e a password unlock code Use the format UnlockHD key code with the code noted in Figure 2 21 Example UnlockHD 54591747 The command generates a password which can be used for unlocking the HDD Password 41499389 Figure 2 22 Unlock Password 5 On original device enter password Figure 2 22 in Enter Unlock Password dialog Figure 2 23 Figure 2 23 Unlock Password Dialog Enter Unlock Password Key 54591747 ...

Page 87: ...ssword at system POST or upon entering the BIOS setup menu There are two methods for clearing the BIOS password A hardware method and a software method Hardware Method 0 1 Remove AC adapter 2 Locate CMOS jumper on mainboard A Figure 2 24 Figure 2 24 CMOS Jumper Overview 3 Short CMOS jumper point RTCRST Figure 2 25 Figure 2 25 CMOS Jumper Point A ...

Page 88: ...system and press F2 to enter BIOS Utility Setup menu 6 If no password prompt is shown BIOS password is cleared 7 If password prompt is shown repeat steps 1 through 5 Table 2 5 CMOS Jumper Item Description J1 RTCRST Clear CMOS Jumper J2 SRTCRST Clear ME Jumper ...

Page 89: ...hree times the System will halt dialog is shown Figure 2 26 Figure 2 26 Supervisor Password Error 1 At a DOS prompt enter ClearSuPw exe Figure 2 27 Figure 2 27 Clear Supervisor Password Utility 2 When message Clear the SU Pws completely is shown supervisor password has been removed ...

Page 90: ...DOS prompt enter bs and a boot sequence ID number A boot sequence ID is a digit from 1 to 4 Figure 2 28 Boot Sequence Selector NOTE NOTE Enter bs 2 at the command prompt to change the boot sequence to HDD CD ROM LAN Floppy d BOOTSEQ bs Boot Sequence Selecter Version 0 03 Create by Rockwell Chuang 10 01 2005 Usage BS 1 2 3 4 BS 1 Floppy HardDisk CD ROM LAN BS 2 HardDisk CD ROM LAN Floppy BS 3 CD RO...

Page 91: ...fying DMI pool data it is checking that the table correlates with the hardware before sending it to the operating system Windows etc To update the DMI Pool perform the following 1 Boot to DOS 2 At the prompt enter qdmi30a exe To execute a specific function select the associated menu number Figure 2 29 Figure 2 29 DMI Tools Main Menu Screen 3 Press 1 to modify asset tag key Figure 2 30 ...

Page 92: ...2 26 System Utilities Figure 2 30 Asset Tag Menu Item 4 Press 2 to modify the product number key Figure 2 31 Figure 2 31 Product Name Menu Item 5 Press 3 to modify serial number key ...

Page 93: ...System Utilities 2 27 Figure 2 32 Serial Number Menu Item 6 Press 4 to modify the 1394 GUID number key Figure 2 33 1394 GUID Number Menu Item 7 Press 0 to exit ...

Page 94: ... Menu Item 8 At the command prompt type VEEPROM to write any changes in the data to the EEPROM Figure 2 35 VEEPROM Command Prompt NOTE NOTE When using any of the write options restart the system to make the new DMI data effective C VEEPROM_ ...

Page 95: ...values to eeprom Figure 2 37 Figure 2 37 MAC BAT 3 Reboot computer when process has completed Table 2 6 Field Name Value Description Title MAC Address byte N A WriteData 001122334455 MAC value StartAddr 7A MAC address WriteLeng 6 MAC value length KeepByte 0 N A MAC CFG Notepad MAC CFG Notepad Title MAC Address byte WriteData 001122334455 StartAddr 7A WriteLeng 6 KeepByte 0 File Edit Format View He...

Page 96: ...2 30 System Utilities ...

Page 97: ...CHAPTER 3 Maintenance Procedures ...

Page 98: ...D Optical Disk Drive Module Removal 3 21 ODD Module Installation 3 23 Keyboard Assembly Removal 3 25 Keyboard Assembly Installation 3 29 Keyboard Removal 3 31 Keyboard Installation 3 32 Function Board Removal 3 33 Function Board Installation 3 34 Upper Cover DIMM Module Removal 3 36 Upper Cover DIMM Module Installation 3 37 LAN Board Removal 3 38 LAN Board Installation 3 39 Upper Cover Removal 3 4...

Page 99: ...Battery Installation 3 61 Thermal Assembly Removal 3 62 Thermal Assembly Installation 3 63 CPU Removal 3 64 CPU Installation 3 65 Speaker Module Removal 3 66 Speaker Module Installation 3 67 Battery Removal 3 68 Battery Installation 3 68 DC IN Cable Removal 3 69 DC IN Cable Installation 3 70 ...

Page 100: ...3 4 ...

Page 101: ...uring the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be performed prior to performing maintenance Recommended Equipment 0 The following tools are required to perform maintenance on the notebook Wrist grounding strap and conductive mat Flat screwdriver Philips screwdri...

Page 102: ...ce Flowchart 0 The flowchart in Figure 3 1 provides a graphic representation of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow ...

Page 103: ...id damage to any of the hardware components Perform the following prior to performing any maintenance procedures 1 Remove external power A from the system Figure 3 2 2 Remove all peripherals cables and from system Figure 3 2 AC Adapter 3 Place system on a stable work surface 4 Move battery disconnect switch B on logic door to remove power Figure 3 3 Figure 3 3 Battery Disconnect Switch A B ...

Page 104: ...ures Dummy Card Removal 0 1 Push in dummy card A to release from spring latch Figure 3 4 2 Remove dummy card Figure 3 4 Dummy Card Dummy Card Installation 0 1 Insert dummy card A Figure 3 4 2 Push in card until spring latch locks A ...

Page 105: ... Logic Door Removal 0 1 Remove screws A from lower cover Figure 3 5 Figure 3 5 Logic Door 2 Loosen captive screws B from lower cover 3 Using slot C lift and remove logic door from lower cover Figure 3 6 Figure 3 6 Logic Door Slot A B C ...

Page 106: ...n 0 1 Align logic door flanges D into slots on lower cover Figure 3 7 Figure 3 7 Logic Door Flanges 2 Install logic door 3 Secure captive screws B to lower cover Figure 3 5 4 Install and secure screws A to lower cover ID Size Quantity Screw Type A M2 0x5 0 2 D ...

Page 107: ...te DIMM Dual In Line Memory Module module A on lower cover Figure 3 8 Figure 3 8 Lower Cover Overview with DIMM Module 2 Unlock module clips A Figure 3 9 Figure 3 9 DIMM Module s in Lower Cover 3 Disconnect DIMM module from mainboard connector 4 Repeat steps 2 and 3 for remaining DIMM module as required A A A ...

Page 108: ... Maintenance Procedures Lower Cover DIMM Module Installation 0 1 Connect DIMM module to mainboard connector Figure 3 9 2 Secure module clips A 3 Repeat steps 2 and 3 for DIMM module as required 4 Install logic door ...

Page 109: ...val 1 Locate HDD A on lower cover Figure 3 10 Figure 3 10 Lower Cover Overview with HDD Module CAUTION HDD module is connected to mainboard Use caution when removing module 2 Disconnect module cable B from mainboard connector b Figure 3 11 Figure 3 11 Disconnecting HDD Module Cable from Mainboard A B b ...

Page 110: ...ule until module cable B clears lower cover Figure 3 12 Figure 3 12 Removing HDD Module from Lower Cover 4 Disconnect module cable D from module connector d Figure 3 13 Figure 3 13 Disconnecting HDD Module Cable from HDD Module 5 Remove module and module cable C B d D ...

Page 111: ...ation 0 1 Connect module cable D to module connector d Figure 3 13 2 Connect module cable B to mainboard connector b Figure 3 11 3 Install HDD module into bay on lower cover Figure 3 14 Figure 3 14 Installing HDD Module on Lower Cover 4 Install logic door ...

Page 112: ...1 Remove screws A from HDD brackets B Figure 3 15 Figure 3 15 HDD Module Brackets 2 Remove brackets B from HDD module HDD Carrier Installation 0 1 Install brackets B to HDD module Figure 3 15 2 Install and secure screws A to HDD module B 3 Install HDD module ID Size Quantity Screw Type A M3 0x3 0Ni 4 A A B B ...

Page 113: ...gic Door Removal 1 Locate WLAN module A on mainboard Figure 3 16 Figure 3 16 WLAN Module 2 Disconnect WLAN main B and auxiliary C antenna cables from WLAN module connectors Figure 3 17 Figure 3 17 WLAN Module 3 Remove screw D from mainboard 4 Disconnect WLAN module from mainboard connector E A C D B E ...

Page 114: ...nstallation 0 1 Connect WLAN module to mainboard connector E Figure 3 17 2 Install and secure screw D to mainboard 3 Connect main B and auxiliary C antenna cables to WLAN module connectors 4 Install logic door ID Size Quantity Screw Type D M2 5x3 5 1 ...

Page 115: ... 19 Touchpad Removal 0 Prerequisite Logic Door Removal 1 Locate touchpad removal switch A Figure 3 18 Figure 3 18 Touchpad Removal Switch 2 Move and hold switch as shown in Figure 3 19 Figure 3 19 Removing Touchpad 3 Remove touchpad A ...

Page 116: ...ne Maintenance Procedures Touchpad Installation 0 1 Locate mainboard connector A in touchpad bay Figure 3 20 Figure 3 20 Touchpad Installation 2 Connect touchpad B to mainboard connector 3 Install logic door A B ...

Page 117: ...k Drive Module Removal 0 Prerequisite HDD Hard Disk Drive Module Removal 1 Locate ODD module A on lower cover Figure 3 21 Figure 3 21 Lower Cover Overview with ODD Module 2 Remove screw B from lower cover Figure 3 22 Figure 3 22 ODD Module Screws A A B ...

Page 118: ... slot Figure 3 23 Figure 3 23 Pushing ODD Module through Slot 4 Remove ODD module E 5 Press ODD tray release button F on ODD bezel to eject ODD tray Figure 3 24 Figure 3 24 ODD Eject Button 6 Slide ODD tray G from ODD module Figure 3 25 Figure 3 25 ODD Bezel Removal C E F G ...

Page 119: ...ove screws K from ODD bracket L Figure 3 27 Figure 3 27 ODD Bracket 10 Remove ODD bracket ODD Module Installation 0 1 Install ODD bracket L to ODD module Figure 3 27 2 Install and secure screws K from ODD bracket to ODD module 3 Install ODD bezel J to ODD tray G Figure 3 25 4 Install and secure latch H to tray 5 Install ODD tray G into ODD module H J K L ...

Page 120: ...3 24 Machine Maintenance Procedures 6 Install ODD module into slot Figure 3 23 7 Install and secure screw A to lower cover Figure 3 22 ID Size Quantity Screw Type J M2 5x4 0 1 ...

Page 121: ...al Disk Drive Module Removal 1 Disconnect AC cable A from mainboard connector a Figure 3 28 Figure 3 28 Disconnecting AC Cable 2 Disconnect speaker B and microphone C cables from the mainboard connectors b c Figure 3 29 Figure 3 29 Disconnecting Speaker and Microphone Cables A a B b c C ...

Page 122: ...r cover Figure 3 30 Figure 3 30 Lower Cover Screws 1 of 2 4 Remove screws B from lower cover Figure 3 31 Figure 3 31 Lower Cover Screws 2 of 2 5 Remove screws C in ODD bay from lower cover NOTE NOTE Cover LCD panel with cloth or sheet to protect LCD panel A A B B C ...

Page 123: ...ssembly Figure 3 32 Figure 3 32 Top of Keyboard Assembly CAUTION Keyboard FPC and keyboard LED backlight cable are connected to mainboard Use caution when removing keyboard assembly 7 Separate upper corner D of keyboard assembly from upper cover Figure 3 33 Figure 3 33 Separate Keyboard Assembly D ...

Page 124: ...y until separated from upper cover 9 Turn keyboard assembly as shown in Figure 3 34 Figure 3 34 Disconnecting Keyboard FPC 10 Disconnect keyboard FPC E from mainboard connector 11 Disconnect keyboard LED backlight cable F from mainboard connector 12 Remove keyboard assembly E F ...

Page 125: ...allation 0 1 Turn keyboard assembly as shown in Figure 3 34 2 Connect keyboard LED backlight cable F to mainboard connector 3 Connect keyboard FPC E to mainboard connector 4 Locate keyboard assembly flanges G Figure 3 35 Figure 3 35 Keyboard Assembly Flanges G ...

Page 126: ...y flush against the upper cover Figure 3 32 7 Press along edge of keyboard assembly until secure with upper cover 8 Turn computer over to show bottom of lower cover 9 Install and secure screws C in ODD slot to lower cover Figure 3 31 10 Install and secure screws B to lower cover Figure 3 31 11 Install ODD module ID Size Quantity Screw Type A M2 5x5 0 14 B M2 5x4 0 6 C M1 0x1 5 OD7 3 ...

Page 127: ...Removal 0 Prerequisite Keyboard Assembly Removal 1 Remove screws A from keyboard assembly Figure 3 37 Figure 3 37 Keyboard Assembly Overview with Screws 2 Remove left B and right C brackets from keyboard 3 Remove keyboard from upper cover A A B C ...

Page 128: ...eyboard assembly Figure 3 38 Figure 3 38 Inserting Keyboard into Guides 2 Insert keyboard into guides 3 Align left B and right C brackets on keyboard Figure 3 37 4 Install and secure screws A to keyboard assembly 5 Install keyboard assembly ID Size Quantity Screw Type A Mx1 6x2 0 6 D ...

Page 129: ...n Board Removal 0 Prerequisite Keyboard Assembly Removal 1 Locate function board A on upper cover Figure 3 39 Figure 3 39 Upper Cover Overview with Function Board 2 Remove screw B from lower cover Figure 3 40 Figure 3 40 Function Board Screw A B ...

Page 130: ...nd FFC 4 Disconnect board FFC C from board connector c 5 Remove board from upper cover Function Board Installation 0 1 Align board slots D with lower cover guide pins E Figure 3 42 Figure 3 42 Function Board Guide Pins 2 Connect FFC C to board connector c Figure 3 41 3 Install function board on upper cover Figure 3 40 C c D E ...

Page 131: ...Machine Maintenance Procedures 3 35 4 Install and secure screw B to upper cover 5 Install keyboard assembly ID Size Quantity Screw Type B M2 5x3 0 1 ...

Page 132: ...requisite Keyboard Assembly Removal 1 Locate DIMM module door A on lower cover Figure 3 43 Figure 3 43 Upper Cover Overview with DIMM Module Door 2 Remove screws B from upper cover Figure 3 44 Figure 3 44 DIMM Module Screws 3 Remove DIMM module door C from upper cover A B C ...

Page 133: ...M module as required Upper Cover DIMM Module Installation 0 1 Connect DIMM module E to mainboard connector e Figure 3 45 2 Press on module until clips D lock into place 3 Repeat steps 2 and 3 for remaining DIMM module as required 4 Install DIMM module door C on upper cover Figure 3 44 5 Install and secure screws B to upper cover 6 Install keyboard assembly ID Size Quantity Screw Type A M2 0x2 0 2 ...

Page 134: ...oval 0 Prerequisite Keyboard Assembly Removal 1 Locate LAN board A on lower cover Figure 3 46 Figure 3 46 Upper Cover Overview with LAN Board 2 Disconnect board FFC B from mainboard connector b Figure 3 47 Figure 3 47 LAN Board Connector and FFC A B b ...

Page 135: ... Lift and remove board from upper cover guide pins D Figure 3 48 Figure 3 48 Removing LAN Board LAN Board Installation 0 1 Install board on lower cover as shown in Figure 3 49 through Figure 3 50 Figure 3 49 Installing LAN Board 1 of 2 C D ...

Page 136: ...3 40 Machine Maintenance Procedures Figure 3 50 Installing LAN Board 2 of 2 2 Align and install board slots C on upper cover guide pins D Figure 3 48 3 Connect FFC B to mainboard connector b Figure 3 47 ...

Page 137: ...val LAN Board Removal 1 Disconnect LVDS cable A from mainboard connector a Figure 3 51 Figure 3 51 Removing Upper Cover Cables 1 of 2 2 Disconnect microphone cable B from mainboard connector b 3 Remove LVDS and microphone cables from upper cover guides C Figure 3 52 Figure 3 52 Removing Upper Cover Cables 2 of 2 b a A B C ...

Page 138: ...nnector d Figure 3 53 Figure 3 53 Upper Cover FFC Connections 5 Disconnect LAN board FFC E from mainboard connector e 6 Disconnect fingerprint scanner FFC F from mainboard connector f 7 Remove screw G and screws H from lower cover Figure 3 54 Figure 3 54 Upper Cover Screws D d E F e f G H ...

Page 139: ...ft side J of upper cover until separated from lower cover Figure 3 55 Figure 3 55 Removing Upper Cover 1 of 2 9 Rotate upper cover until opening clears touchpad connector K 10 Unlock locking latch L on right side of upper cover then lift left side M to remove from lower cover Figure 3 56 Figure 3 56 Removing Upper Cover 2 of 2 J K L M ...

Page 140: ...o lower cover Figure 3 54 5 Connect and secure fingerprint scanner FFC F to mainboard connector f Figure 3 53 6 Connect and secure LAN board FFC E to mainboard connector e 7 Connect and secure function board FFC D to mainboard connector d 8 Install and secure LVDS and microphone cables in upper cover guides C Figure 3 52 9 Connect and secure microphone cable B to mainboard connector b Figure 3 51 ...

Page 141: ...er Removal 1 Locate fingerprint scanner board A on bottom side of upper cover Figure 3 58 Figure 3 58 Upper Cover Overview with Fingerprint Scanner 2 Disconnect scanner FFC B from scanner connector b Figure 3 59 Figure 3 59 Fingerprint Scanner 3 Remove screws C from upper cover A B b C C D ...

Page 142: ...cover Fingerprint Scanner Installation 0 1 Install scanner board A on upper cover Figure 3 58 2 Install scanner bracket D on upper cover Figure 3 59 3 Install and secure screws C to upper cover 4 Connect and secure scanner FFC B to scanner connector b 5 Install upper cover ID Size Quantity Screw Type C M2 0x2 0 2 ...

Page 143: ...uisite Upper Cover Removal 1 Locate module A on lower cover Figure 3 60 Figure 3 60 Lower Cover Overview with Bluetooth Module 2 Remove module and adhesive from lower cover 3 Disconnect module cable B from module connector b Figure 3 61 Figure 3 61 Bluetooth Module A B b ...

Page 144: ... 62 Figure 3 62 Bluetooth Module Adhesive Bluetooth Module Installation 0 1 Install adhesive C to Bluetooth module Figure 3 62 2 Connect Bluetooth cable B to Bluetooth module connector Figure 3 61 3 Install Bluetooth module A to lower cover Figure 3 60 4 Install upper cover C ...

Page 145: ...Upper Cover Removal 1 Locate module A on lower cover Figure 3 63 Figure 3 63 Lower Cover Overview with USB Module 2 Disconnect module FFC B from board connector b Figure 3 64 Figure 3 64 USB Board 3 Remove screw C from lower cover 4 Remove module from lower cover A b B C ...

Page 146: ... port slots on lower cover Figure 3 65 Figure 3 65 Installing USB Module 2 Align USB board to guidepin E 3 Install USB board on lower cover 4 Install screw C to lower cover Figure 3 64 5 Connect and secure module FFC B to module connector b 6 Install upper cover ID Size Quantity Screw Type D M2 5x2 5 1 E D ...

Page 147: ... DT Module Removal 0 Prerequisite Upper Cover Removal 1 Locate DT module A on lower cover Figure 3 66 Figure 3 66 Lower Cover Overview with DT Module 2 Lift module from lower cover as shown in Figure 3 67 Figure 3 67 Removing DT Module A ...

Page 148: ...ct module cable B from module connector b Figure 3 68 Figure 3 68 DT Module 4 Remove module DT Module Installation 0 1 Connect DT cable B to DT module connector b Figure 3 68 2 Install DT module on lower cover Figure 3 67 3 Install upper cover B b ...

Page 149: ...per cover Figure 3 69 Figure 3 69 LCD Module on Lower Cover 2 Remove screws B from LCD hinges on lower cover 3 Remove module LCD Module Installation 0 1 Align and install module hinges to lower cover guide pins C Figure 3 69 2 Install and secure screws B to lower cover 3 Install upper cover ID Size Quantity Screw Type B M2 5x5 0 2 B B C C A ...

Page 150: ...ule cables from the mainboard connectors Figure 3 70 Bluetooth module cable A from mainboard connector a USB module cable B from mainboard connector b DT board cable C from mainboard connector c Figure 3 70 Mainboard Connectors 2 Remove screws D from lower cover Figure 3 71 Figure 3 71 Mainboard Screws A a B b C c D D ...

Page 151: ...Figure 3 72 Clearing Mainboard Ports CAUTION After mainboard removal use caution not to damage touchpad connector 4 Turn mainboard to show battery cable and mainboard connector as shown in Figure 3 73 Figure 3 73 Mainboard Overview Bottom with Battery Cable 5 Disconnect battery cable G from mainboard connector g Figure 3 74 E F ...

Page 152: ...3 56 Machine Maintenance Procedures Figure 3 74 Disconnecting Battery Cable 6 Remove mainboard G g ...

Page 153: ...ector g Figure 3 74 2 Align and install mainboard ports E to lower cover slots F as shown in Figure 3 72 3 Install mainboard on lower cover 4 Install and secure screws D to lower cover Figure 3 71 5 Connect and secure the following module cables to mainboard connectors Figure 3 70 Bluetooth module cable A to mainboard connector a USB module cable B to mainboard connector b DT board cable C to main...

Page 154: ...val 0 Prerequisite Mainboard Removal 1 Locate heatsink A on mainboard Figure 3 75 Figure 3 75 Mainboard Overview Bottom with PCH Heatsink 2 Remove screws B from lower cover Figure 3 76 Figure 3 76 PCH Heatsink Screws 3 Remove heatsink from mainboard A B B ...

Page 155: ...enance Procedures 3 59 PCH Heatsink Installation 0 1 Install heatsink A on mainboard Figure 3 75 2 Install and secure screws B to lower cover Figure 3 76 3 Install mainboard ID Size Quantity Screw Type B M2 0x3 0 2 ...

Page 156: ...e RTC battery A on mainboard Figure 3 77 Figure 3 77 Mainboard Overview Bottom with RTC Battery 2 Disconnect battery cable B from mainboard connector b Figure 3 78 Figure 3 78 RTC Battery Removal IMPORTANT Follow local regulations for battery disposal 3 Remove battery from mainboard adhesive A B b ...

Page 157: ...intenance Procedures 3 61 RTC Battery Installation 0 1 Install and connect battery cable B to mainboard connector b Figure 3 78 2 Install and secure battery A to mainboard adhesive Figure 3 77 3 Install mainboard ...

Page 158: ...rmal assembly A on mainboard Figure 3 79 Figure 3 79 Mainboard Overview Bottom with Thermal Assembly 2 Disconnect fan cable B from mainboard connector Figure 3 80 Figure 3 80 Thermal Assembly 3 Loosen captive screws C1 C7 on thermal assembly 4 Remove thermal assembly from mainboard A B C3 C4 C1 C2 C5 C7 C6 ...

Page 159: ...oved cleaning agent 2 Apply small amount of thermal grease to center of CPU A Figure 3 81 NOTE NOTE Force used during installation of thermal module is sufficient to spread grease over CPU top Figure 3 81 Applying Grease to CPU 3 Align thermal assembly and heatsink to mainboard screw holes Figure 3 80 NOTE NOTE Captive screws C1 C4 must be installed and secured in numerical order for thermal greas...

Page 160: ...emoval 0 Prerequisite Thermal Assembly Removal 1 Locate CPU module A on mainboard Figure 3 82 Figure 3 82 Mainboard Overview Bottom with CPU 2 Turn captive screw B left 180º to release module Figure 3 83 CPU 3 Remove CPU module from socket A B ...

Page 161: ...with socket marker D Figure 3 84 Figure 3 84 Installing CPU in Socket 2 Install CPU in socket 3 Turn screw B right 180º to secure CPU module Figure 3 83 4 Install thermal assembly Figure 3 85 Mainboard Recycling IMPORTANT Follow local regulations for circuit board disposal C D ...

Page 162: ... Removal 1 Locate speaker module A on upper cover Figure 3 86 Figure 3 86 Lower Cover Overview with Speaker Module 2 Remove module cables B from lower cover guides 3 Remove screws D from lower cover Figure 3 87 Figure 3 87 Speaker Module Screws 4 Remove speaker assemblies A A B C D D ...

Page 163: ...1 Align and install speaker module A to guide pin C on lower cover Figure 3 86 2 Install upper speaker module cable B in guides on lower cover 3 Install and secure screws D to lower cover Figure 3 87 4 Install mainboard ID Size Quantity Screw Type D M2 0x5 0 Speaker 2 ...

Page 164: ...y A on lower cover Figure 3 88 Figure 3 88 Lower Cover Overview with Battery 2 Make sure battery cable B is free from lower cover slot C 3 Remove battery Battery Installation 0 1 Install battery A on lower cover Figure 3 88 2 Install battery cable B through lower cover slot C 3 Install speaker module B A C ...

Page 165: ...peaker Module Removal 1 Locate DC In cable A on lower cover Figure 3 89 Figure 3 89 Lower Cover Overview with DC In Cable 2 Remove DC In cable from guides B on lower cover Figure 3 90 Figure 3 90 DC In Cable and Guides 3 Remove DC In cable connector C from lower cover A C B ...

Page 166: ...3 70 Machine Maintenance Procedures DC IN Cable Installation 0 1 Install DC In cable connector C in lower cover Figure 3 90 2 Install DC In cable in guides B on lower cover 3 Install speaker module ...

Page 167: ...CHAPTER 4 Troubleshooting ...

Page 168: ...sues 4 4 No Display Issues 4 5 LCD Failure 4 7 Keyboard Failure 4 8 Touchpad Failure 4 9 Internal Speaker Failure 4 10 Microphone Failure 4 12 USB Failure 4 13 Other Functions Failure 4 14 Intermittent Problems 4 15 Undetermined Problems 4 16 Post Codes 4 17 ...

Page 169: ...ied options can give false errors and invalid system responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Inf...

Page 170: ... surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit refer to Thermal Unit Failure and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the...

Page 171: ...following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 START Power On No goto no power trouble sh...

Page 172: ...st the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Maintenance Flowchart 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal in an application check the view settings a...

Page 173: ...ooting 4 7 LCD Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure Start Check MB LCD connector and Reassemble Re plug LCD cable NG Check LCD module Swap LCD cable LCD panel NG Swap M B OK OK ...

Page 174: ... Troubleshooting Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure START Keyboard FPC well connected No Connect it well Keyboard OK No Replace keyboard Replace M B ...

Page 175: ...Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure Start Check M B T P FFC Re assemble the T P FFC to M B NG NG Check TouchPad Swap Reassemble the T P board or T P FFC Swap M B OK OK ...

Page 176: ...lled There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Click the volume icon on the taskbar Drag the slider to 50 Confirm that the volume is not muted Click Mixer...

Page 177: ...evices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the Operating System 12 If the Issue is...

Page 178: ...ne appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the on screen prompts to comple...

Page 179: ...ooting 4 13 USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure Start Check USB B to M B cable Re assemble the USB B cable to M B NG Check USB B OK Swap USB B and USB cable NG Swap M B OK ...

Page 180: ...tempts to locate and resolve issues with the computer h When complete click Finish If an issue is discovered follow the on screen information to resolve the problem 1 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 2 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot...

Page 181: ...tic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem perform the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If an error is detected replace the FRU Rerun the test to verify that there are no more errors...

Page 182: ...time of the failure is operating correctly Refer to Power On Issues 1 Remove power from the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards 4 Apply power to the computer 5 Determine ...

Page 183: ...eserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 2 SEC Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Addre...

Page 184: ...M Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial f...

Page 185: ...ation DXE_SMMACCESS DXE 44 Setup SMM ACCE SS service DXE_NB_INIT DXE 45 North bridge Middle initialization DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Var...

Page 186: ...DXE 5D Setup SB IOTRAP Service DXE_SUBCLASS_DRIVER DXE 5E Build AMT Table DXE_PPM_INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform dependence Table 4 5 BDS Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_A...

Page 187: ...ROLLER BDS 20 SIO controller initialization BDS_START_ISA_BUS BDS 21 ISA BUS driver initialization BDS_START_ISA_FDD BDS 22 Floppy device initialization BDS_START_ISA_SEIRAL BDS 23 Serial device initialization BDS_START_IDE_BUS BDS 24 IDE device initialization BDS_START_AHCI_BUS BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 2...

Page 188: ...35 Fast Recovery Start Flash 3rd party relate functions Platform dependence Table 4 6 PostBDS POST Code Table Functionality Name Include PostCode h Phase Post Codes Description POST_BDS_NO_BOOT_DEVICE POST_BDS F9 No Boot Device POST_BDS_START_IMAGE POST_BDS FB UEFI Boot Start Image POST_BDS_ENTER_INTI9 POST_BDS FD Legacy 16 boot entry POST_BDS_BOOT_SECTOR POST_BDS FE Try to Boot with INT 19 Table ...

Page 189: ...RESTORE_ACPI_CALLBACK PEI C9 Start to restore system configuration in SMM S3_AFTER_RESTORE_ACPI_CALLBACK PEI CA Restore system configuration in SMM complete S3_GO_TO_FACS_WAKING_VECTOR PEI CB Back to OS Table 4 8 ACPI Functions POST Code Table Functionality Name Include PostCode h Phase Post Code Description ASL_ENTER_S1 ASL 51 Prepare to enter S1 ASL_ENTER_S3 ASL 53 Prepare to enter S3 ASL_ENTER_...

Page 190: ...all ACPI disable function SMM_ACPI_DISABLE_END SMM 0xA9 ACPI disable function complete Table 4 10 InsydeH2ODDT Debugger POST Code Table Functionality Name Include PostCode h Post Code Description Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect Used by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found ...

Page 191: ...CHAPTER 5 Jumper and Connector Locations ...

Page 192: ...5 2 Mainboard 5 3 Clearing Password and BIOS Recovery 5 6 Clearing Password 5 6 BIOS Recovery by Crisis Disk 5 8 ...

Page 193: ...rd Top Item Description Item Description PJ1 DC Connector CN21 RTC Connector JDIM3 DDR3 U23 PCH JDIM4 DDR3 CN22 MINI PCIE Wireless SW5 BAttery Detect SW CN25 MINI PCIE GPS CN16 FAN Connector CN27 Subwoofer Connector PJ2 PJ1 JDIMM3 JDIMM4 U18 CPU SW5 CN16 U19 N12E N12P CN17 CN19 CN20 CN21 U23 CN25 CN22 CN27 CN26 CN23 CN18 ...

Page 194: ...or CN19 HDMI PJ2 Battery Connector CM20 E SATA USB Table 5 2 Mainboard Bottom Item Description Item Description CN1 SW B Connector CN14 DT DONGLE Connector JDIM1 DDR3 SW4 Wireless SW JDIM2 DDR3 CN15 Card Reader Table 5 1 Mainboard Top Continued Item Description Item Description CN1 JDIM1 JDIM2 CN2 CN3 CN4 CN7 CN8 CN12 CN14 SW4 CN15 CN10 CN13 CN11 CN9 CN6 CN5 ...

Page 195: ...etooth Connector CN3 PWR LAN B Connector CN13 1394 CN4 KB LED Connector CN11 USB 3 0 CN8 DT Connector CN9 USB 2 0 CN7 Finger B Connector CN6 CCD Connector CN12 AUDIO B Connector CN5 LVDS Table 5 2 Mainboard Bottom Continued Item Description Item Description ...

Page 196: ...OTE NOTE The following procedure is only for clearing BIOS Password Supervisor Password and User Password Clearing BIOS Password 0 If a BIOS password Supervisor Password and or User Password is set the BIOS will prompt for the password at system POST or upon entering the BIOS setup menu Clear the password check with the following procedure 1 Remove AC adapter 2 Locate CMOS jumper on mainboard A Fi...

Page 197: ...r Point 4 Plug in AC adapter 5 Restart the system and press F2 to enter BIOS Utility Setup menu 6 If no password prompt is shown BIOS password is cleared 7 If password prompt is shown repeat steps 1 through 5 Table 5 3 CMOS Jumper Item Description J1 RTCRST Clear CMOS Jumper J2 SRTCRST Clear ME Jumper ...

Page 198: ... process use the function hotkey Fn Esc during BIOS POST The AC adapter and battery are required to be installed during this process Steps for BIOS Recovery using USB HDD 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS The USB HDD LED will flash for approximately three to se...

Page 199: ...Insert USB HDD into USB port 4 Remove battery and AC adaptor 5 Press and hold Fn ESC buttons 6 Connect AC power adapter 7 Press Power button to initiate system CRISIS mode 8 Release Fn ESC buttons when power button flashes 9 When CRISIS is complete the system auto restarts with a workable BIOS 10 Update the latest BIOS version for this machine by the regular BIOS flashing process ...

Page 200: ...5 10 Jumper and Connector Locations ...

Page 201: ...CHAPTER 6 Field Replacement Unit List ...

Page 202: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 6 Screw List 6 16 ...

Page 203: ...er changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to return the defective parts u...

Page 204: ... 6 1 Main Assembly Exploded Diagram Table 6 1 Main Assembly Exploded Diagram No Description P N 1 LED LCD FLASH MODULE 6M RHS07 003 2 Keyboard KB I170A 302 3 Battery BT 00805 018 4 ODD Module 6M RHS07 001 5 LOWER CASE 60 RHS07 002 1 2 3 4 5 6 7 8 10 11 12 9 ...

Page 205: ...005 7 HDD Module KH 32001 019 8 WLAN Module NI 23600 066 9 MAINBOARD MB RH006 001 10 CPU KC 26301 QMP 11 DETACHABLE TP MODULE 56 RHS07 001 12 UPPER CASE 60 RHS07 001 Table 6 1 Main Assembly Exploded Diagram Continued No Description P N ...

Page 206: ... PANASONIC AS11B Li Ion 4S2P PANASONIC 8 cell 6000mAh Main COMMON AS11B5E BT 00805 018 BOARD Foxconn Wireless LAN Broadcom 43225 2x2 BGN HM T77H103 00 NI 23600 066 Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 Liteon Wireless LAN Atheros HB97 2x2 BGN HM WN6603AH NI 23600 073 Foxconn Wireless LAN Atheros HB95BG HM T77H121 10 NI 23600 077 Foxconn Wireless LAN Broadcom 43227 2x2 BGN NI 23...

Page 207: ... PIN 27 A50V7 003 PWR CORD V943B30001218008 DANISH 3P 27 A03V7 006 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 27 TATV7 005 POWER CORD JAPAN 27 TAXV7 003 POWER CORD AF S INDIA 27 A50V7 001 POWER CORD SWISS 3 PIN 27 A99V7 004 POWER CORD UK 3PIN 27 A03V7 004 POWER CORD US 110V BSMI 27 A99V7 002 POWER CORD EU 1 8M 3PBLACK FM010008 010 27 TATV7 001 POWER CORD ITALIAN 3PIN 27 A99V7 005 POWER CORD BRAZIL IMETR...

Page 208: ... RHS07 005 FFC SWITCH BOARD TO M B 50 RHS07 006 FFC FP BOARD TO M B 50 RHS07 007 FFC POWER BOARD TO M B 50 RHS07 008 CASE COVER BRACKET ASSEMBLY UPPER CASE 60 RHS07 001 LOWER CASE 60 RHS07 002 KB FRAME 60 RHS07 003 DETACHABLE TP MODULE 56 RHS07 001 Table 6 2 FRU List Continued Category Description P N ...

Page 209: ...Intel Core i5 i5 2520M PGA 2 5G 35W 2 4 DC KC 25201 DMP CPU Intel Core i5 i5 2540M PGA 2 6G 35W 2 4 DC KC 25401 DMP DVD RW DRIVE DVD RW SUPER MULTI MODULE 12 7mm DL 8X 6M RHS07 001 ODD HLDS Super Multi DRIVE 12 7mm Tray DL 8X GT34N LF W O bezel SATA Zero Power Supported PCC LD HF Windows 7 KU 0080D 057 ODD PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A5SH LF HF W O bezel SATA With TI Rohm Solution...

Page 210: ...Windows 7 3D KO 0040D 005 ODD PLDS BD COMBO 12 7mm Tray DL 4X DS 6E2SH LF W O bezel SATA HF Win7 3D KO 0040F 006 Pioneer BD COMBE BDC TD03RT F W 1 20 STN BSQ KO 00405 008 ODD PANASONIC BD COMBO 12 7mm Tray DL 4X UJ141AJ LF W O bezel SATA Zero Power BUS Encryption KO 00407 006 ODD BEZEL BD COMBO 42 RHS07 004 ODD BRACKET 33 PWC07 002 HDD HARD DISK DRIVE HDD SEAGATE 2 5 5400rpm 320GB ST9320310AS 9RN1...

Page 211: ...rive SATA 8MB LF HF F W 01 01A01 KH 50008 021 HDD TOSHIBA 2 5 5400rpm 500GB MK5059GSXP Capricron 3BS 375G P SATA 8MB LF HF F W GN003J 4K KH 50004 003 HDD WD 2 5 5400rpm 640GB WD6400BPVT 22HXZT1 ML375M SATA 8MB LF F W 01 01A01 KH 64008 005 HDD HGST 2 5 5400rpm 640GB HTS547564A9E384 Jet B 375G P 0J20012 SATA 8MB LF HF F W DA3872 KH 64007 003 HDD SEAGATE 2 5 5400rpm 640GB ST9640320AS 9RN134 189 Camer...

Page 212: ...KS Black Bulgaria Texture KB I170A 299 Keyboard ACER AF7B_A10B GF7T 104KS Black SLO CRO Texture KB I170A 316 Keyboard ACER AF7B_A10B GF7T 104KS Black CZ SK Texture KB I170A 301 Keyboard ACER AF7B_A10B GF7T 104KS Black Hungarian Texture KB I170A 308 Keyboard ACER AF7B_A10B GF7T 104KS Black Brazilian Portuguese Texture KB I170A 300 Keyboard ACER AF7B_A10B GF7T 103KS Black Russian Texture KB I170A 31...

Page 213: ...lack Arabic Texture KB I170A 298 Keyboard ACER AF7B_A10B GF7T 104KS Black FR Arabic Texture KB I170A 304 Keyboard ACER AF7B_A10B GF7T 103KS Black US International Texture KB I170A 323 Keyboard ACER AF7B_A10B GF7T 104KS Black Swiss G Texture KB I170A 319 Keyboard ACER AF7B_A10B GF7T 104KS Black Portuguese Texture KB I170A 314 Keyboard ACER AF7B_A10B GF7T 103KS Black US International w Hebrew Textur...

Page 214: ...HZ 1G4D1 LF 256 8 0 055um KN 2GB04 017 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 Memory HYNIX SO DIMM DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46nm KN 2GB0G 018 Memory SAMSUNG SO DIMM DDRIII 1066 4GB M471B5273BH1 CF8 LF 256 8 0 055um KN 4GB0B 007 Memory MICRON SO DIMM DDRIII 1333 4GB MT16JSF51264HZ 1G4D1 LF 256 8 0 055um KN 4GB04 001 Memory NANYA SO DIMM DDRIII...

Page 215: ...FRU List 6 15 BASE CAP RUBBER 47 RHS07 001 Table 6 2 FRU List Continued Category Description P N ...

Page 216: ...SCREW M3 0 5 3 5I 86 A03V7 006 SCREW M1 6 2 0 I CLEAR ZN NYLOK 86 RHS07 001 SCREW M2 0 4 2 I BNI NYLOK 7 0 6 IRON 86 W4107 002 SCREW M2 5 6 2 I NI NYLOK IRON 86 PTN07 002 SCREW M2 5 6 5 I BZN NYLOK RED 86 ARE07 001 SCREW M2 0 3 0 I IRON 86 S0207 001 SCREW M3 0 5 3 5I 86 TDY07 003 ...

Page 217: ...CHAPTER 7 Model Definition and Configuration ...

Page 218: ...7 2 Aspire 5951G 7 3 ...

Page 219: ... AS5951G 2316G50Mnkk W7HP64ASBA1 MC N12PGS1GBCFPkk_3V3U 4G 2G 500_L BT 8L3 0 5R CB_bg n_FP_1 3HD_MA_A151 AS5951G 2316G5 0Mnkk SI HR LX RGZ02 020 EMEA AS5951G 2316G50Mnkk W7HP64ASSI1 MC N12PGS1GBCFPkk_3V3U 4G 2G 500_L BT 8L3 0 5R CB_bg n_FP_1 3HD_MA_SL11 AS5951G 2412G7 5Mnkk CN LX RGZ02 003 CHINA AS5951G 2412G75Mnkk W7HP64SCASCN1 MC N12PGS1GBCFPkk_3V3U 1 2G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_SC11 ...

Page 220: ...MA_ARA1 AS5951G 2414G5 0Mnkk MOYO LX RH002 016 EMEA AS5951G 2414G50Mnkk EM W7HP64EMASME1 MC N12EGE2GBCFPkk_3V3U 2 2G 500_L BT 8L3 0 5R CB_bgn_ FP_1 3HD_MA_ARA1 AS5951G 2414G5 0Mnkk NL LX RGZ02 015 EMEA AS5951G 2414G50Mnkk W7HP64ASNL1 MC N12PGS1GBCFPkk_3V3U 1 4G 500_L BT 8L3 0 5R CB_bgn_ FP_1 3HD_MA_NL11 AS5951G 2414G5 0Mnkk RU LX RGZ02 005 EMEA AS5951G 2414G50Mnkk W7HP64RUASRU1 MC N12PGS1GBCFPkk_3...

Page 221: ...FP _1 3HD_MA_FR21 AS5951G 2414G6 4Mnkk HK LX RGZ02 007 CHINA AS5951G 2414G64Mnkk W7HP64ASHK2 MC N12PGS1GBCFPkk_3V3U 1 4G 640 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_ZH31 AS5951G 2414G6 4Mnkk IN LX RGZ02 009 AAP AS5951G 2414G64Mnkk W7HP64INASIN1 MC N12PGS1GBCFPkk_3V3U 1 4G 640 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_ES61 AS5951G 2414G6 4Mnkk RO LX RGZ02 021 EMEA AS5951G 2414G64Mnkk W7HP64ASRO2 MC N12PGS1GBCFPkk_3V...

Page 222: ...3HD_MA_ENS1 AS5951G 2414G7 5Mnkk FR LX RH002 004 EMEA AS5951G 2414G75Mnkk W7HP64ASFR1 MC N12EGE2GBCFPkk_3V3U 2 2G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_FR21 AS5951G 2416G6 4Mnkk AL MK LX RH002 021 EMEA AS5951G 2416G64Mnkk W7HP64ASAL1 MC N12EGE2GBCFPkk_3V3U 4G 2G 640 BT 8L3 0 5R CB_bgn_ FP_1 3HD_MA_A111 AS5951G 2416G6 4Mnkk RS BA LX RH002 022 EMEA AS5951G 2416G64Mnkk W7HP64ASBA1 MC N12EGE2GBCFPkk_3V3...

Page 223: ..._1 3HD_MA_ES61 AS5951G 2544G6 4Mnkk TH LX RH002 007 AAP AS5951G 2544G64Mnkk EM W7HP64EMASTH1 MC N12EGE2GBCFPkk_3V3U 1 4G 640 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_TH71 AS5951G 2544G6 4Mnkk TH LX RH002 011 AAP AS5951G 2544G64Mnkk EM W7HP64EMASTH4 MC N12EGE2GBCFPkk_3V3U 1 4G 640 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_ES61 AS5951G 2544G6 4Mnkk TH LX RH002 012 AAP AS5951G 2544G64Mnkk EM W7HP64EMASTH3 MC N12EGE2GBC...

Page 224: ...1 3HD_MA_DE11 AS5951G 263167 5Bnkk LU LX RHS02 036 EMEA AS5951G 2631675Bnkk W7HP64ASLU3 MC N12EGE2GBCFPkkQ_3D4V3U 4G 4G 4G 4G 750 BT 8L3 0 5R CB_bgn_FP_1 3HD_MA_IT41 AS5951G 263167 5Bnkk NL LX RHS02 034 EMEA AS5951G 2631675Bnkk W7HP64ASNL1 MC N12EGE2GBCFPkkQ_3D4V3U 4G 4G 4G 4G 750 BT 8L3 0 5R CB_bgn_FP_1 3HD_MA_NL11 AS5951G 2634G5 0Mnkk IT LX RHS02 003 EMEA AS5951G 2634G50Mnkk W7HP64ASIT1 MC N12EG...

Page 225: ...HD_MA_FR21 AS5951G 2634G7 5Bnkk GCTWN LX RHS02 032 TWN AS5951G 2634G75Bnkk W7HP64ASTW1 MC N12EGE2GBCFPkkQ_3D4V3U 2 2G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_TC41 AS5951G 2634G7 5Bnkk ID LX RHS02 014 AAP AS5951G 2634G75Bnkk EM W7HP64EMASID1 MC N12EGE2GBCFPkkQ_3D4V3U 2 2G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_ID21 AS5951G 2634G7 5Bnkk ID LX RJS02 002 AAP AS5951G 2634G75Bnkk EM W7HP64EMASID1 MC N12PGS1GBC...

Page 226: ...R CB_bgn_ FP_1 3HD_MA_ES62 AS5951G 2636G7 5Mnkk CA LX RHS02 025 PA AS5951G 2636G75Mnkk W7HP64ASCA2 MC N12EGE2GBCFPkkQ_3D4V3U 4G 2G 750 BT 8L3 0 5R CB_bgn_ FP_1 3HD_MA_FR86 AS5951G 2636G7 5Mnkk DK LX RHS02 002 EMEA AS5951G 2636G75Mnkk W7HP64ASDK2 MC N12EGE2GBCFPkkQ_3D4V3U 4G 2G 750 BT 8L3 0 5R CB_bgn_ FP_1 3HD_MA_ENS1 AS5951G 2638G3 2Bnkk UK LX RHS02 023 EMEA AS5951G 2638G32Bnkk W7HP64ASGB1 MC N12E...

Page 227: ...A_FR21 AS5951G 2638G7 5Bnkk GCTWN LX RHS02 031 TWN AS5951G 2638G75Bnkk W7HP64ASTW1 MC N12EGE2GBCFPkkQ_3D4V3U 2 4G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_TC41 AS5951G 2638G7 5Bnkk GR LX RHS02 016 EMEA AS5951G 2638G75Bnkk W7HP64ASGR1 MC N12EGE2GBCFPkkQ_3D4V3U 2 4G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_EL32 AS5951G 2638G7 5Bnkk HK LX RHS02 033 CHINA AS5951G 2638G75Bnkk W7HP64ASHK2 MC N12EGE2GBCFPkkQ_3D4V3...

Page 228: ...bgn_FP_1 3HD_MA_EN11 AS5951G 2638G7 5Bnkk UK LX RJS02 004 EMEA AS5951G 2638G75Bnkk W7HP64ASGB1 MC N12PGS1GBCFPkkQ_3D4V3U 2 4G 750 8L3 0 5R CB_bgn_FP_1 3HD_MA_EN13 AS5951G 2638G7 5Bnkk UK LX RJS02 009 EMEA AS5951G 2638G75Bnkk W7HP64ASGB1 MC N12PGS1GBCFPkkQ_3D4V3U 2 4G 750 8L3 0 5R CB_bgn_FP_1 3HD_MA_EN11 AS5951G 2638G7 5Mnkk CH LX RJS02 007 EMEA AS5951G 2638G75Mnkk W7HP64ASCH1 MC N12PGS1GBCFPkkQ_3D...

Page 229: ...D_MA_A151 AS5951G 2638G7 5Mnkk SI HR LX RHS02 038 EMEA AS5951G 2638G75Mnkk W7HP64ASSI1 MC N12EGE2GBCFPkkQ_3D4V3U 2 4G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_SL11 AS5951G 2638G7 5Mnkk TH LX RHS02 011 AAP AS5951G 2638G75Mnkk EM W7HP64EMASTH1 MC N12EGE2GBCFPkkQ_3D4V3U 2 4G 750 BT 8L3 0 5R CB_bgn_FP _1 3HD_MA_TH71 AS5951G 2638G7 5Mnkk TH LX RHS02 012 AAP AS5951G 2638G75Mnkk EM W7HP64EMASTH4 MC N12EGE2GBC...

Page 230: ...2316G5 0Mnkk AL MK LX RGZ02 018 AS5951G_N12PGS1GBCFPk k_3V3U Ci32310M AS5951G 2316G5 0Mnkk RS BA LX RGZ02 019 AS5951G_N12PGS1GBCFPk k_3V3U Ci32310M AS5951G 2316G5 0Mnkk SI HR LX RGZ02 020 AS5951G_N12PGS1GBCFPk k_3V3U Ci32310M AS5951G 2412G7 5Mnkk CN LX RGZ02 003 AS5951G_N12PGS1GBCFPk k_3V3U Ci52410M AS5951G 2414G5 0Mnkk BE LX RGZ02 016 AS5951G_N12PGS1GBCFPk k_3V3U Ci52410M AS5951G 2414G5 0Mnkk CA ...

Page 231: ...3U Ci52410M AS5951G 2414G6 4Mnkk HK LX RGZ02 007 AS5951G_N12PGS1GBCFPk k_3V3U Ci52410M AS5951G 2414G6 4Mnkk IN LX RGZ02 009 AS5951G_N12PGS1GBCFPk k_3V3U Ci52410M AS5951G 2414G6 4Mnkk RO LX RGZ02 021 AS5951G_N12PGS1GBCFPk k_3V3U Ci52410M AS5951G 2414G6 4Mnkk RO LX RH002 024 AS5951G_N12EGE2GBCFPk k_3V3U Ci52410M AS5951G 2414G6 4Mnkk RS BA LX RH002 020 AS5951G_N12EGE2GBCFPk k_3V3U Ci52410M AS5951G 24...

Page 232: ...540M AS5951G 2544G6 4Mnkk TH LX RH002 012 AS5951G_N12EGE2GBCFPk k_3V3U Ci52540M AS5951G 2624G0 0Mnkk TH LX RH002 002 AS5951G_N12EGE2GBCFPk k_3V3U Ci72620M AS5951G 2624G0 0Mnkk TH LX RH002 003 AS5951G_N12EGE2GBCFPk k_3V3U Ci72620M AS5951G 2624G7 5Mnkk TH LX RH002 001 AS5951G_N12EGE2GBCFPk k_3V3U Ci72620M AS5951G 2628G7 5Mnkk BG LX RH002 017 AS5951G_N12EGE2GBCFPk k_3V3U Ci72620M AS5951G 263167 5Bnkk...

Page 233: ...72630QM AS5951G 2634G7 5Mnkk IT LX RJS02 001 AS5951G_N12PGS1GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2634G7 5Mnkk PH LX RHS02 006 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2634G7 5Mnkk ZA LX RJS02 008 AS5951G_N12PGS1GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2636G6 4Mnkk MOYO LX RHS02 028 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2636G7 5Bnkk AU NZ LX RHS02 018 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci...

Page 234: ...i72630QM AS5951G 2638G7 5Bnkk TH LX RHS07 005 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2638G7 5Bnkk TH LX RHS07 006 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2638G7 5Bnkk UK LX RHS02 024 AS5951G_N12EGE2GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2638G7 5Bnkk UK LX RJS02 004 AS5951G_N12PGS1GBCFPk kQ_3D4V3U Ci72630QM AS5951G 2638G7 5Bnkk UK LX RJS02 009 AS5951G_N12PGS1GBCFPk kQ_3D4V3U Ci7263...

Page 235: ...p Model Country P N LCD VGA Chip AS5951G 2314G64Mnkk FR LX RGZ02 001 NLED15 6WXGAGS N12PGS AS5951G 2316G50Mnkk AL MK LX RGZ02 018 NLED15 6WXGAGS N12PGS AS5951G 2316G50Mnkk RS BA LX RGZ02 019 NLED15 6WXGAGS N12PGS AS5951G 2316G50Mnkk SI HR LX RGZ02 020 NLED15 6WXGAGS N12PGS AS5951G 2412G75Mnkk CN LX RGZ02 003 NLED15 6WXGAGS N12PGS AS5951G 2414G50Mnkk BE LX RGZ02 016 NLED15 6WXGAGS N12PGS AS5951G 24...

Page 236: ...E AS5951G 2416G64Mnkk AL MK LX RH002 021 NLED15 6WXGAGS N12EGE AS5951G 2416G64Mnkk RS BA LX RH002 022 NLED15 6WXGAGS N12EGE AS5951G 2416G64Mnkk SI HR LX RH002 023 NLED15 6WXGAGS N12EGE AS5951G 2416G75Mnkk BG LX RGZ02 014 NLED15 6WXGAGS N12PGS AS5951G 2418G75Mnkk CH LX RGZ02 010 NLED15 6WXGAGS N12PGS AS5951G 2524G64Mnkk TH LX RH002 008 NLED15 6WXGAGS N12EGE AS5951G 2524G64Mnkk TH LX RH002 009 NLED1...

Page 237: ...5951G 2636G64Mnkk MOYO LX RHS02 028 NLED15 6WXGAGS N12EGE AS5951G 2636G75Bnkk AU NZ LX RHS02 018 NLED15 6WXGAGS N12EGE AS5951G 2636G75Mnkk CA LX RHS02 025 NLED15 6WXGAGS N12EGE AS5951G 2636G75Mnkk DK LX RHS02 002 NLED15 6WXGAGS N12EGE AS5951G 2638G32Bnkk UK LX RHS02 023 NLED15 6WXGAGS N12EGE AS5951G 2638G64Mnkk ES LX RHS02 027 NLED15 6WXGAGS N12EGE AS5951G 2638G75Bnkk AU NZ LX RHS02 017 NLED15 6WX...

Page 238: ...2EGE AS5951G 2638G75Mnkk TH LX RHS02 013 NLED15 6WXGAGS N12EGE AS5951G 2638G75Mnkk TH LX RHS07 001 NLED15 6WXGAGS N12EGE AS5951G 2638G75Mnkk TH LX RHS07 002 NLED15 6WXGAGS N12EGE AS5951G 2638G75Mnkk TH LX RHS07 003 NLED15 6WXGAGS N12EGE AS5951G 2638G75Mnkk UK LX RJS02 003 NLED15 6WXGAGS N12PGS Table 7 4 VRAM 1 Memory 1 Model Country P N VRAM 1 Memory 1 AS5951G 2314G64Mnkk FR LX RGZ02 001 1G DDR3 6...

Page 239: ...4Mnkk SI HR LX RH002 018 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2414G75Bnkk FR LX RH002 006 2G DDR3 128 16 8 SO2GBIII10 AS5951G 2414G75Mnkk DE LX RH002 015 2G DDR3 128 16 8 SO2GBIII10 AS5951G 2414G75Mnkk DK LX RGZ02 002 1G DDR3 64 16 8 SO4GBIII10 AS5951G 2414G75Mnkk FR LX RH002 004 2G DDR3 128 16 8 SO2GBIII10 AS5951G 2416G64Mnkk AL MK LX RH002 021 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2416G64Mnkk RS BA...

Page 240: ...G75Bnkk ID LX RJS02 002 1G DDR3 64 16 8 SO2GBIII10 AS5951G 2634G75Mnkk DE LX RJS02 005 1G DDR3 64 16 8 SO2GBIII10 AS5951G 2634G75Mnkk IT LX RJS02 001 1G DDR3 64 16 8 SO2GBIII10 AS5951G 2634G75Mnkk PH LX RHS02 006 2G DDR3 128 16 8 SO2GBIII10 AS5951G 2634G75Mnkk ZA LX RJS02 008 1G DDR3 64 16 8 SO2GBIII10 AS5951G 2636G64Mnkk MOYO LX RHS02 028 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2636G75Bnkk AU NZ LX R...

Page 241: ...2638G75Mnkk MOYO LX RHS02 030 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75Mnkk RO LX RHS02 039 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75Mnkk RS BA LX RHS02 037 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75Mnkk SI HR LX RHS02 038 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75Mnkk TH LX RHS02 011 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75Mnkk TH LX RHS02 012 2G DDR3 128 16 8 SO4GBIII10 AS5951G 2638G75M...

Page 242: ... N AS5951G 2414G64Mnkk HK LX RGZ02 007 N N AS5951G 2414G64Mnkk IN LX RGZ02 009 N N AS5951G 2414G64Mnkk RO LX RGZ02 021 SO2GBIII10 N AS5951G 2414G64Mnkk RO LX RH002 024 SO2GBIII10 N AS5951G 2414G64Mnkk RS BA LX RH002 020 N N AS5951G 2414G64Mnkk SI HR LX RH002 018 N N AS5951G 2414G75Bnkk FR LX RH002 006 SO2GBIII10 N AS5951G 2414G75Mnkk DE LX RH002 015 SO2GBIII10 N AS5951G 2414G75Mnkk DK LX RGZ02 002...

Page 243: ...951G 2634G75Bnkk CN LX RHS02 005 SO2GBIII10 N AS5951G 2634G75Bnkk DE LX RHS02 007 SO2GBIII10 N AS5951G 2634G75Bnkk FR LX RHS02 001 SO2GBIII10 N AS5951G 2634G75Bnkk GCTWN LX RHS02 032 SO2GBIII10 N AS5951G 2634G75Bnkk ID LX RHS02 014 SO2GBIII10 N AS5951G 2634G75Bnkk ID LX RJS02 002 SO2GBIII10 N AS5951G 2634G75Mnkk DE LX RJS02 005 SO2GBIII10 N AS5951G 2634G75Mnkk IT LX RJS02 001 SO2GBIII10 N AS5951G ...

Page 244: ...O4GBIII10 N AS5951G 2638G75Bnkk UK LX RJS02 009 SO4GBIII10 N AS5951G 2638G75Mnkk CH LX RJS02 007 SO4GBIII10 N AS5951G 2638G75Mnkk GCTWN LX RHS02 010 SO4GBIII10 N AS5951G 2638G75Mnkk HK LX RJS02 010 SO4GBIII10 N AS5951G 2638G75Mnkk KR LX RHS02 029 SO4GBIII10 N AS5951G 2638G75Mnkk MOYO LX RHS02 030 SO4GBIII10 N AS5951G 2638G75Mnkk RO LX RHS02 039 SO4GBIII10 N AS5951G 2638G75Mnkk RS BA LX RHS02 037 S...

Page 245: ...2414G50Mnkk RU LX RGZ02 005 N N500GB5 4KS_4K AS5951G 2414G50Mnkk TR LX RGZ02 011 N N500GB5 4KS_4K AS5951G 2414G64Bnkk RU LX RH002 013 N N640GB5 4KS_4K AS5951G 2414G64Mnkk AL MK LX RH002 019 N N640GB5 4KS AS5951G 2414G64Mnkk DE LX RGZ02 008 N N640GB5 4KS_4K AS5951G 2414G64Mnkk DK LX RGZ02 006 N N640GB5 4KS_4K AS5951G 2414G64Mnkk FR LX RGZ02 004 N N640GB5 4KS_4K AS5951G 2414G64Mnkk HK LX RGZ02 007 N...

Page 246: ...K AS5951G 2631675Bnkk LU LX RHS02 036 SO4GBIII10 N750GB5 4KS_4K AS5951G 2631675Bnkk NL LX RHS02 034 SO4GBIII10 N750GB5 4KS_4K AS5951G 2634G50Mnkk IT LX RHS02 003 N N500GB5 4KS_4K AS5951G 2634G64Bnkk DE LX RHS02 022 N N640GB5 4KS_4K AS5951G 2634G64Bnkk DK LX RHS02 019 N N640GB5 4KS_4K AS5951G 2634G64Mnkk IN LX RJS02 006 N N640GB5 4KS_4K AS5951G 2634G75Bnkk CN LX RHS02 005 N N750GB5 4KS_4K AS5951G 2...

Page 247: ... 4KS_4K AS5951G 2638G75Bnkk TH LX RHS07 005 N N750GB5 4KS_4K AS5951G 2638G75Bnkk TH LX RHS07 006 N N750GB5 4KS_4K AS5951G 2638G75Bnkk UK LX RHS02 024 N N750GB5 4KS_4K AS5951G 2638G75Bnkk UK LX RJS02 004 N N750GB5 4KS_4K AS5951G 2638G75Bnkk UK LX RJS02 009 N N750GB5 4KS_4K AS5951G 2638G75Mnkk CH LX RJS02 007 N N750GB5 4KS_4K AS5951G 2638G75Mnkk GCTWN LX RHS02 010 N N750GB5 4KS_4K AS5951G 2638G75Mnk...

Page 248: ...S 3rd WiFi 2x2 BGN AS5951G 2414G50Mnkk MOYO LX RH002 016 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2414G50Mnkk NL LX RGZ02 015 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2414G50Mnkk RU LX RGZ02 005 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2414G50Mnkk TR LX RGZ02 011 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2414G64Bnkk RU LX RH002 013 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2414G64Mnkk AL MK LX RH002 019 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2414G6...

Page 249: ...Mnkk TH LX RH002 003 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2624G75Mnkk TH LX RH002 001 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2628G75Mnkk BG LX RH002 017 NSM8XS 3rd WiFi 2x2 BGN AS5951G 2631675Bnkk BE LX RHS02 035 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2631675Bnkk DE LX RHS02 008 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2631675Bnkk LU LX RHS02 036 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2631675Bnkk NL LX RHS02 034 NBDCB4XS 3rd ...

Page 250: ...2638G75Bnkk GR LX RHS02 016 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk HK LX RHS02 033 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk IT LX RHS02 004 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk RU LX RHS02 015 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk TH LX RHS07 004 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk TH LX RHS07 005 NBDCB4XS 3rd WiFi 2x2 BGN AS5951G 2638G75Bnkk TH LX RHS07 006 ...

Page 251: ...951G 2412G75Mnkk CN LX RGZ02 003 BT 3 0 HM65 AS5951G 2414G50Mnkk BE LX RGZ02 016 BT 3 0 HM65 AS5951G 2414G50Mnkk CA LX RH002 014 BT 3 0 HM65 AS5951G 2414G50Mnkk DE LX RH002 005 BT 3 0 HM65 AS5951G 2414G50Mnkk IT LX RGZ02 013 N HM65 AS5951G 2414G50Mnkk LU LX RGZ02 017 BT 3 0 HM65 AS5951G 2414G50Mnkk MOYO LX RGZ02 012 BT 3 0 HM65 AS5951G 2414G50Mnkk MOYO LX RH002 016 BT 3 0 HM65 AS5951G 2414G50Mnkk ...

Page 252: ...BT 3 0 HM65 AS5951G 2524G64Mnkk TH LX RH002 010 BT 3 0 HM65 AS5951G 2544G64Mnkk TH LX RH002 007 BT 3 0 HM65 AS5951G 2544G64Mnkk TH LX RH002 011 BT 3 0 HM65 AS5951G 2544G64Mnkk TH LX RH002 012 BT 3 0 HM65 AS5951G 2624G00Mnkk TH LX RH002 002 BT 3 0 HM65 AS5951G 2624G00Mnkk TH LX RH002 003 BT 3 0 HM65 AS5951G 2624G75Mnkk TH LX RH002 001 BT 3 0 HM65 AS5951G 2628G75Mnkk BG LX RH002 017 BT 3 0 HM65 AS59...

Page 253: ... 017 BT 3 0 HM65 AS5951G 2638G75Bnkk DE LX RHS02 021 BT 3 0 HM65 AS5951G 2638G75Bnkk DK LX RHS02 020 BT 3 0 HM65 AS5951G 2638G75Bnkk ES LX RHS02 026 N HM65 AS5951G 2638G75Bnkk FR LX RHS02 009 BT 3 0 HM65 AS5951G 2638G75Bnkk GCTWN LX RHS02 031 BT 3 0 HM65 AS5951G 2638G75Bnkk GR LX RHS02 016 BT 3 0 HM65 AS5951G 2638G75Bnkk HK LX RHS02 033 BT 3 0 HM65 AS5951G 2638G75Bnkk IT LX RHS02 004 BT 3 0 HM65 A...

Page 254: ...1 8CELL3 0 90W AS5951G 2316G50Mnkk AL MK LX RGZ02 018 8CELL3 0 90W AS5951G 2316G50Mnkk RS BA LX RGZ02 019 8CELL3 0 90W AS5951G 2316G50Mnkk SI HR LX RGZ02 020 8CELL3 0 90W AS5951G 2412G75Mnkk CN LX RGZ02 003 8CELL3 0 90W AS5951G 2414G50Mnkk BE LX RGZ02 016 8CELL3 0 90W AS5951G 2414G50Mnkk CA LX RH002 014 8CELL3 0 120W DE AS5951G 2414G50Mnkk DE LX RH002 005 8CELL3 0 120W DE AS5951G 2414G50Mnkk IT LX...

Page 255: ... AS5951G 2416G64Mnkk SI HR LX RH002 023 8CELL3 0 120W DE AS5951G 2416G75Mnkk BG LX RGZ02 014 8CELL3 0 90W AS5951G 2418G75Mnkk CH LX RGZ02 010 8CELL3 0 90W AS5951G 2524G64Mnkk TH LX RH002 008 8CELL3 0 120W DE AS5951G 2524G64Mnkk TH LX RH002 009 8CELL3 0 120W DE AS5951G 2524G64Mnkk TH LX RH002 010 8CELL3 0 120W DE AS5951G 2544G64Mnkk TH LX RH002 007 8CELL3 0 120W DE AS5951G 2544G64Mnkk TH LX RH002 0...

Page 256: ...120W DE AS5951G 2636G75Mnkk CA LX RHS02 025 8CELL3 0 120W DE AS5951G 2636G75Mnkk DK LX RHS02 002 8CELL3 0 120W DE AS5951G 2638G32Bnkk UK LX RHS02 023 8CELL3 0 120W DE AS5951G 2638G64Mnkk ES LX RHS02 027 8CELL3 0 120W DE AS5951G 2638G75Bnkk AU NZ LX RHS02 017 8CELL3 0 120W DE AS5951G 2638G75Bnkk DE LX RHS02 021 8CELL3 0 120W DE AS5951G 2638G75Bnkk DK LX RHS02 020 8CELL3 0 120W DE AS5951G 2638G75Bnk...

Page 257: ...0W DE AS5951G 2638G75Mnkk RO LX RHS02 039 8CELL3 0 120W DE AS5951G 2638G75Mnkk RS BA LX RHS02 037 8CELL3 0 120W DE AS5951G 2638G75Mnkk SI HR LX RHS02 038 8CELL3 0 120W DE AS5951G 2638G75Mnkk TH LX RHS02 011 8CELL3 0 120W DE AS5951G 2638G75Mnkk TH LX RHS02 012 8CELL3 0 120W DE AS5951G 2638G75Mnkk TH LX RHS02 013 8CELL3 0 120W DE AS5951G 2638G75Mnkk TH LX RHS07 001 8CELL3 0 120W DE AS5951G 2638G75Mn...

Page 258: ...7 42 Model Definition and Configuration ...

Page 259: ...CHAPTER 8 Test Compatible Components ...

Page 260: ...8 2 Microsoft Windows 7 Environment Test 8 4 Aspire 5951G 8 4 ...

Page 261: ...tment All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5951G Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 262: ...dapter DELTA 90W 19V 1 7x5 5x11 Blue ADP 90CD DBH LV5 LED LF AP 09001 031 60002015 HIPRO 90W Adapter HIPRO 90W 19V 1 7x5 5x11 Blue HP A0904A3 B1LF LV5 LED LF AP 0900A 005 Audio Codec 10004786 REALTEK ALC669X Realtek ALC669X LZ 21000 060 Battery 60001535 PANASONIC 8CELL3 0 Battery PANASONIC AS11B Li Ion 4S2P PANASONIC 8 cell 6000mAh Main COMMON AS11B5E BT 00805 018 Bluetooth 10001018 HON HAI BT 3 0...

Page 263: ...5 i5 2410M PGA 2 3G 35W 2 4 KC 24101 DMP 10001067 INTEL Ci52430M CPU Intel Core i5 i5 2430M PGA 2 4G 35W 2 4 KC 24301 DMP 10001067 INTEL Ci52520M CPU Intel Core i5 i5 2520M PGA 2 5G 35W 2 4 KC 25201 DMP 10001067 INTEL Ci52540M CPU Intel Core i5 i5 2540M PGA 2 6G 35W 2 4 KC 25401 DMP 10001067 INTEL Ci72620M CPU Intel Core i7 i7 2620M PGA 2 7G 35W 2 4 KC 26201 DMP 10001067 INTEL Ci72630QM CPU Intel ...

Page 264: ...1 01A01 KH 75008 009 60002005 HGST SG N320GB5 4K S HDD HGST 2 5 5400rpm 320GB HTS545032B9A300 Panther B SATA LF F W C60F Disk imbalance criteria 0 014g cm KH 32007 008 60002005 HGST SG N320GB5 4K S HDD HGST 2 5 5400rpm 320GB HTS543232A7A384 Eagle B7 320G P SATA LF HF F W A60W KH 32007 013 60002005 HGST SG N500GB5 4K S HDD HGST 2 5 5400rpm 500GB HTS545050B9A300 Panther B SATA LF F W C60F Disk imbal...

Page 265: ... AF7P Internal 17 Standard Silver NONE Y2010 Acer Legend Painting KB I170A 145 LAN 10004786 REALTEK RTL8111EA Realtek RTL8111EA NI 22400 053 10017383 Atheros AR8151L Atheros AR8151L NI 22400 048 LCD 60002215 SAMSUNG NLED15 6W XGAGS LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT11 A01 LF 200nit 16ms 500 1 Power saving LK 15606 008 60003089 LG NLED15 6W XGAGS LED LCD LPL 15 6 W WXGA Glare LP156WH3 TLL1 ...

Page 266: ...III13 Memory MICRON SO DIMM DDRIII 1333 2GB MT8JSF25664HZ 1G4D1 LF 256 8 0 055um KN 2GB04 017 60002050 MICRON SG SO4GBIII13 Memory MICRON SO DIMM DDRIII 1333 4GB MT16JSF51264HZ 1G4D1 LF 256 8 0 055um KN 4GB04 001 60002215 SAMSUNG SO2GBIII10 Memory NONE SO DIMM DDRIII 1066 2GB dummy 1066 LF KN 2GB00 001 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN ...

Page 267: ...er HF Windows 7 KU 00407 016 60001535 PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel SATA HF Windows 7 Foxconn Yentai Factory KU 00807 075 60001535 PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel 1 01 SATA Fix NTI issue in HR platform under ZP KU 00807 077 60001535 PANASONIC NSM8XSLOT ODD PANASONIC Super Multi DRIVE 12 7m...

Page 268: ...1 60001915 NVIDIA N12PGS VGA Chip nVidia N12PGS A1 40nm 29mm 29mm GB2 128 package KG PGS0V 001 VRAM 10000981 MISC 1G DDR3 64 16 8 1G DDR3 64 16 8 KI 23300 018 10000981 MISC 2G DDR3 128 16 8 2G DDR3 128 16 8 KI 23300 028 60002045 HYNIX VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb H5TQ1G63DFR 11C LF 64 16 46nm VR 1GB0G 006 60002045 HYNIX VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63BFR 11C LF ...

Page 269: ...00 073 10001067 INTEL INT6205H Lan Intel WLAN TBD Taylor Peak 2x2 AGN KI TPH01 001 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Atheros HB97 2x2 BGN HM NI 23600 072 23707801 FOXCONN TW 3rd WiFi 2x2 BGN Foxconn Wireless LAN Broadcom 43225 2x2 BGN HM T77H103 00 NI 23600 066 23707801 FOXCONN TW 3rd WiFi BG Foxconn Wireless LAN Atheros HB95BG HM T77H121 10 NI 23600 077 Table 8 1 Aspire 59...

Page 270: ...8 12 Test Compatible Components ...

Page 271: ...CHAPTER 9 Online Support Information ...

Page 272: ...9 2 Introduction 9 3 ...

Page 273: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 274: ...9 4 Online Support Information ...

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