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Acer Aspire 5739 Series, Service Manual

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Acer Aspire 5739 Series Service Manual Download Page 28

18

Chapter 1

System Board North / South Bridge

CPU Fan True Value Table

•

Throttling 50%: On =105°C; Off=95°C

•

OS Shut down: 108°C

•

H/W Shut down: 110°C

BIOS ROM

T9550

2.66G

2

1066

45 nm

6M

FCBGA

T9600

2.8G

2

1066

45 nm

6M

FCBGA

T9800

2.93G

2

1066

45 nm

6M

FCBGA

Item

Specifications

Core logic

•

Intel® ICH9M I/O controller.

•

Intel CS GM45NB / Intel CS PM45NB (North Bridge)

CPU Temperature (

°

C)

Fan Speed (rpm)

SPL Spec (dBA)

40

2800

28

50

3100

31

65

3400

34

85

4000

37

105

4500

40

Item

Specification

BIOS Vendor

Phoenix BIOS

BIOS Version

V0.3209

BIOS ROM Type 

Flash ROM

BIOS ROM Size

2MB

Supported Protocols

SMBIOS 2.3

BIOS Password control

Yes

Features

•

Support Acer UI

•

Support multi-boot

•

Suspend to RAM (S3)/Disk (S4)

•

Various hot-keys for system control

•

Support SMBIOS 2.3, PCI2.2

•

DMI utility for BIOS serial number configurable/asset tag

•

Support PXE

•

Support Win Flash

•

Wake on LAN from S3

•

Wake on LAN form S5 in AC mode

•

System information 

Processor 

#

CPU 

Speed

Cores

Bus 

Speed

Mfg 

Tech

Cache 

Size

Package

Power

Acer P/N

Summary of Contents for Aspire 5739 Series

Page 1: ...Aspire 5739 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made to this service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...3 Exit 34 BIOS Flash Utility 35 Using the Flash16 Utility to Update the BIOS 35 WinFlash Utility 36 DOS Flash Utility 37 Remove HDD BIOS Password Utilities 40 Miscellaneous Utilities 43 Machine Disassembly and Replacement 47 Disassembly Requirements 47 General Information 48 Pre disassembly Instructions 48 Disassembly Process 48 External Module Disassembly Process 49 External Modules Disassembly F...

Page 8: ...95 Replacing the Antennas 95 Replacing the LCD Panel 96 Replacing the Camera Module 97 Replacing the LCD Bezel 98 Main Module Reassembly Procedure 99 Replacing the Speaker Modules 99 Replacing the CPU Alternate Procedure 100 Replacing the Thermal Module 101 Replacing the Mainboard 103 Replacing the Bluetooth Board 105 Replacing the Modem Module 107 Replacing the Finger Print Reader 109 Replacing t...

Page 9: ...lure 153 Other Failures 153 Intermittent Problems 154 Undetermined Problems 154 POST Codes Tables 155 Sec 155 Memory 155 BDS Specific action 157 Each PEIM entry point used in 80_PORT 158 Each Driver entry point used in 80_PORT 158 Each SmmDriver entry point used in 80_PORT 161 Jumper and Connector Locations 163 Top View 163 Bottom View 164 Clearing Password Check and BIOS Recovery 165 Clearing Pas...

Page 10: ...X Table of Contents ...

Page 11: ...ress Chipset Intel Wireless WiFi Link 5100 5300 System Memory Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display Display 16 9 aspect ratio 14 HD 1366 x 768 TV Tuner Digital TV tuner supporting DVB T Graphics Mobile Intel GM45 Express Chipset ATI Mobility Radeon HD 4570 NVIDIA GeForce GT 130M Storage subsystem 2 5 hard disk drive Optical drive options Blu ray Di...

Page 12: ...5300 WPAN Bluetooth 2 0 Enhanced Data Rate EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 Wake on Ring ready Dimensions and Weight 372 W x 262 D x 26 38 8 H mm 16 14 x 11 25 x 1 37 1 63 inches 2 8 kg 5 07 lbs withone HDD and 8 cell battery pack Privacy control Acer Bio Protection fingerprint solution BIOS user supervisor HDD passwords Kensington lock slot Power subsystem ACPI 3 0 71...

Page 13: ... Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 NOTE Items marked with denote only selected models NOTE The specifications listed above are for reference only The exact configuration of your PC depends on the mode...

Page 14: ...SB 10 USB Port x2 USB 1 USB eSATA X TAL 32 768KHz SATA 5 TI SN75LVCP412 Maxim 4951 Re driver BATTERY USB B Con USB 4 USB 7 USB 5 Bluetooth Con Finger Printer USB 9 LPC Power Board Con MMB Board Con Touch Pad Board Con CIR K B Con SPI FLASH EM 6781 T3 HALL SENSOR EC WPC775LDG W25X16VSS1G Azalia MDC Con cable WIRE CONN RJ11 ALC888S VC AUDIO CODEC Int MIC MIC MIC JACK Speaker HP SPDIF AUDIO AMP MAX97...

Page 15: ...ophone for sound recording 3 Display screen Also called Liquid Crystal Display LCD displays computer output Configuration may vary by models 4 Power button Turns the computer on and off 5 HDD Indicates when the hard disk drive is active Num Lock Lights up when Num Lock is activated Caps Lock Lights up when Caps Lock is activated 6 Acer MediaTouch Touch sensitive controls for Acer Arcade volume up ...

Page 16: ...er supporting Acer FingerNav 4 way control function only for certain models 11 Palmrest Comfortable support area for your hands when you use the computer 12 Touchpad Toggle Turns the internal touchpad on and off 13 Wireless LAN Communication button Indicator Enables disables the wireless LAN function Indicates the status of wireless LAN communication Bluetooth Communication button indicator Enable...

Page 17: ...toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F8 Speaker toggle Turns the speakers on and off Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases the sound volume Fn Volume down D...

Page 18: ...0 based network 3 External display VGA port Connects to a display device e g external monitor LCD projector HDMI HDMI port Supports high definition digital video connections eSATA eSATA port Connects to eSATA devices 4 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 5 Line in jack Accepts audio line in devices e g audio CD player stereo walkman mp3 player Microphone jack Accepts i...

Page 19: ...when the computer is turned off Note Insert a paper clip into the emergency eject hole to eject the optical drive tray when the computer is off RF in port Accepts input signals from digital TVtuner devices only for certain models Modem RJ 11 port Connects to a phone line Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable aroun...

Page 20: ...ay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Hard disk bay Houses the computer s hard disk secured with screws 4 Memory compartment Houses the computer s main memory 5 Battery release latch Releases the battery for removal ...

Page 21: ...certain models to scroll up or down and move left or right a page This fingerprint reader or button mimics your cursor pressing on the right scroll bar of Windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiv...

Page 22: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 23: ...rk domain M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Se...

Page 24: ...lt Gr and then press the 5 key at the upper center of the keyboard NOTE Note Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system versio...

Page 25: ...gerNav With Acer Bio Protection Fingerprint Solution you can now enjoy an extra layer of protection for your personal computer as well as the convenience of accessing your daily tasks with a simple swipe of your finger For more information refer to the Acer Bio Protection help files Acer GridVista dual display compatible NOTE This feature is only available on certain models To enable the dual moni...

Page 26: ...tible allowing two displays to be partitioned independently AcerGridVista is simple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy the convenience of a well organized desktop NOTE Please ensure that the resolution setting of the second monitor is set to the manufacturer s...

Page 27: ...us FSB The Penryn processor in ULV are offered at 667 MHz and 800 MHz source synchronous front side bus FSB Advanced power management features including Enhanced Intel SpeedStep Technology and dynamic FSB frequency switching Digital thermal sensor DTS IntelR 64 architecture Supports enhanced Intel Virtualization Technology Intel Dynamic Acceleration Technology and Enhanced Multi Threaded Supports ...

Page 28: ...c dBA 40 2800 28 50 3100 31 65 3400 34 85 4000 37 105 4500 40 Item Specification BIOS Vendor Phoenix BIOS BIOS Version V0 3209 BIOS ROM Type Flash ROM BIOS ROM Size 2MB Supported Protocols SMBIOS 2 3 BIOS Password control Yes Features Support Acer UI Support multi boot Suspend to RAM S3 Disk S4 Various hot keys for system control Support SMBIOS 2 3 PCI2 2 DMI utility for BIOS serial number configu...

Page 29: ...pport maximum memory size 4GB Support DIMM type DDR II SDRAM Support DIMM Speed 667 800MHz Support DIMM voltage 1 8V Support DIMM package 200 pin VGA Memory 64 128 256MB Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Slot 1 Slot 2 Total Memory 0MB 512MB 512MB 0MB 1024MB 1024MB 0MB 2048MB 2048MB 512MB 512MB 1024MB 512MB 1...

Page 30: ... rate Mbytes sec max 875 Mbits s maximum 845 Mbits s maximum DC Power Requirements Voltage 5 0V 5 Item Specifications Vendor Model Name Seagate ST9160310AS Seagate ST9250315AS Seagate ST9320320AS Seagate ST9500325AS Capacity MB 160 250 320 500 Bytes per sector 512 512 512 512 Data heads 2 2 4 4 Drive Format Disks 1 1 2 2 Spindle speed RPM 5400 5400 5400 5400 Performance Specifications Buffer size ...

Page 31: ...2 typical I O data transfer rate Mbytes sec max 300 DC Power Requirements Voltage 5V 5 Item Specifications Vendor Model Name Western Digital WD1600BEVT 22ZCTO Western Digital WD2500BEVT 22ZCT0 Western Digital WD3200BEVT 22ZCT0 Western Digital WD5000BEVT 22ZAT0 Capacity MB 160 250 320 500 Bytes per sector 512 Data heads 2 4 3 4 Drive Format Disks 1 2 2 2 Spindle speed RPM 5400 Performance Specifica...

Page 32: ...E1S Type BD ROM DVD CD WRITER Performance Specification Transfer rate MB sec 9 3 MB S inner 22 5 MB S outer Buffer Memory 4 MB Interface SATA Applicable disc format BD RW DVD RW CD RW Loading mechanism Drawer Type Power Requirement Input Voltage DC 5 V 5 Item Specification Vendor model name Samsung LTN140AT01 G01 AUO B140XW01 LG LP140WH1 CMO N140B6 L02 Screen Diagonal mm 355 6 14 0 Display Area mm...

Page 33: ...x Weight 375g max Physical Size mm 324 0 H x 192 5 V x 5 2 D Electrical Interface LVDS Support Color 262 144 Viewing Angle degree Min Typ Horizontal CR 10 40 45 40 45 Vertical 10 15 25 30 Temperature Range C Operating Storage shipping 0 to 50 C 20 to 60 C Item Specification ...

Page 34: ...k plus 2channels of independent stereo sound output multiple streaming through the front panel output Two stereo ADCs support 16 20 24 bit PCM format one for stereo microphone one for legacy mixer recording All DACs supports 44 1k 48k 96k 192kHz sample rate All ADCs support 44 1k 48k 96k sample rate Two independent 16 20 24 bit S PDIF OUT converters support 44 1k 48k 96k 192kHzsample rate one for ...

Page 35: ...ion anti spoofing protection Fast Finger Motion Capture TPM v1 2 support Graphical or scroll navigation Unequaled ability to acquire Item Specification Vendor and Model Foxconn Atheros AR5B91 Protocol Interface Antenna PIFA Item Specifications 3S2P Vendor model name SONY AS 2007A Panasonic AS 2007A Simplo AS 2007A Sanyo AS 2007A Battery Type Li ion Pack capacity 4400 mAh Number of battery cell 6 P...

Page 36: ...26 Chapter 1 ...

Page 37: ...e boot device without entering BIOS SETUP Utility Navigating the BIOS Utility There are six menu options Information Main Advanced Security Power Boot and Exit Follow these instructions To choose a menu use the left and right arrow keys To choose an item use the up and down arrow keys To change the value of a parameter press F5 or F6 A plus sign indicates the item has sub items Press Enter to expa...

Page 38: ...ID is an identifier standard used in software construction standardized by the Open Software Foundation OSF as part of the Distributed Computing Environment DCE Phoenix SecureCore tm Setup Utility F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Intel R Core TM 2 Duo CPU P6570 2 10GHz 2100MHz WDC WD3200BEVT 22ZCT0 WD WXEZ08P30288 Optiar...

Page 39: ... from LAN remote server Option Enabled or Disabled F12 Boot Menu Enables disables Boot Menu during POST Option Enabled or Disabled D2D Recovery Enables disables D2D Recovery function The function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults Option Enabled or Disabled SATA Mode Control the mode in which the SATA...

Page 40: ...rd Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Hdd Password Enter HDD password Power on password Defines whether a password is required or not while the events defined in this group happened The following sub opti...

Page 41: ...ter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press F10 to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key The Set Password box appears 2 Type the current password in the Enter Current Password field and press Enter...

Page 42: ... When you are done press F10 to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses Enter If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen...

Page 43: ... Shift 1 enables or disables a device 1 4 Loads default boot sequence F1 ESC Help Exit Select Item Select Menu Change Values Select SubMenu Enter F9 F10 Setup Default Save and Exit Boot priority order 1 IDE0 WDC WD3200BEVT 22ZCT0 S1 2 IDE CD Optiarc DVD RW AD 7580S 3 PCI LAN Atheros Boot Agent 4 USB HDD 5 USB CDROM 6 USB FDC 7 USB KEY 8 Excluded from boot order Boot priority order 1 IDE0 WDC WD320...

Page 44: ...s for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Item Specific Help Exit System Setup and save your changes to CMOS F1 ESC Help Exit Select Item Select Menu Change Values Enter F9 F10 Setup Default Save and Exit Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes Exit Saving Changes...

Page 45: ...ough power to finish the BIOS flash you may not boot the system because the BIOS is not completely loaded Using the Flash16 Utility to Update the BIOS Follow the steps below to run the Flash16 Utility 1 Prepare a bootable diskette 2 Copy the flash utilities to the bootable diskette 3 Boot the system from the bootable diskette 4 Run Phlash16 exe z06_3106 wph mode 3 x After flashing the BIOS the sys...

Page 46: ...ludes the following files ZK6_3208 WPH is the BIOS rom WinPhlash1 6 8 8 is the BIOS windows flash tool 3 Execute WinPhlash1 6 8 8 to update the BIOS then choose ZK6_3208 WPH to continue NOTE If the AC adapter is not plugged in the following message appears Plug the AC source in and run the program again 4 Please wait 5 10 seconds to launch BIOS Windows Flash application 5 Click Flash BIOS ...

Page 47: ...r upgraded BIOS complete DOS Flash Utility 1 Press F2 while booting to enter the setup menu 2 Select Boot Menu to change boot priority order for example Press F6 to set item 4 USB HDD USB 2 0 Flash Drive to priority 1 NOTE Please use a USB KEY USB HDD DVD RW or HDD that can boot into DOS mode ...

Page 48: ...38 Chapter 3 3 Execute the BIOS BAT batch file to update BIOS 4 The image file automatically loads as shown below ...

Page 49: ...Chapter 3 39 5 A CAUTION Please Do Not Remove AC Power Source message displays 6 The BIOS updates as shown below ...

Page 50: ...ove a HDD password If you enter the wrong hard drive password three times the system reports the following error code To reset the HDD password run HDD_PW EXE on a second machine as follows 1 At a command prompt type hdd_pw 15494 0 2 Type 2 3 Write down one of the two strings in this example OKJFN42 or UVEIQ96 4 Reboot the system and type the selected string in this example OKJFN42 or UVEIQ96 for ...

Page 51: ...ey in the wrong Supervisor Password three times System Disabled displays on the screen as below To reset the BIOS password run BIOS_PW EXE on a second machine as follows 1 At a command prompt type bios_pw 14452 0 2 Select one string from the list ...

Page 52: ...07yqmjd etc for the BIOS user password Cleaning BIOS Passwords To clear the password perform the following steps 1 From a DOS prompt Execute clnpwd exe 2 Press 1 or 2 to clean the desired password shown on the screen The onscreen message determines whether the function is successful or not ...

Page 53: ... change the boot sequence to HDD CD ROM LAN Floppy Using DMITools The DMI Desktop Management Interface Tool copies BIOS information to eeprom to be used in the DMI pool for hardware management When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before sending to the operating system Windows etc To update the DMI Pool perform the following steps 1 Op...

Page 54: ...itools wp Acer Example 3 Write Serial Number to EEPROM Input dmitools ws 01234567890123456789 Example 4 Write UUID to EEPROM Input dmitools wu Example 5 Write Asset Tag to EEPROM Input dmitools wa Acer Asstag Using the LAN MAC Utility Perform the following steps to write MAC information to eeprom 1 Use a text editor for example Notepad to edit the MAC CFG file as shown WriteData 001122334455 MAC v...

Page 55: ...Chapter 3 45 ...

Page 56: ...46 Chapter 3 ...

Page 57: ...ssemble the computer you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat screwdriver Philips screwdriver Plastic flat screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components ...

Page 58: ...Main unit disassembly LCD module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order Main Screw List Descript...

Page 59: ...e keyboard then disassemble the inside assembly frame in that order Screw List Removing the Battery Pack 1 Turn computer over Step Screw Quantity Part No WLAN Module M2 3 2 86 AD302 001 HDD Carrier M3 3 4 86 AD302 005 ODD Module M2 5 5 1 86 AD302 003 ODD Bracket M2 3 2 86 AD302 001 Remove Lower Covers Remove NewCard Dummy Disconnect power and signal cables from system Remove Battery Turn off syste...

Page 60: ...unlock latch to the unlock position 3 Slide and hold the battery release latch to the release position 1 then lift out the battery pack from the main unit 2 Removing the SD dummy card 1 Push the SD dummy card all the way in to eject it 1 2 ...

Page 61: ... it out from the slot Removing the Lower Cover 1 See Removing the Battery Pack on page 49 2 See Removing the SD dummy card on page 50 3 Loosen the six captive screws in the cover as shown 4 Carefully open the Lower Cover ...

Page 62: ...nna cables The following procedure shows three antenna cables The grey antenna cable is optional and may not appear in your system 1 See Removing the Lower Cover on page 51 2 Disconnect the three antenna cables 3 Remove the single securing screw Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 63: ...s shown Removing the DIMM Modules 1 See Removing the Lower Cover on page 51 2 Push out the release latches on both sides of the DIMM socket to release the DIMM module 3 Remove the DIMM module 4 Repeat steps 2 and 3 for the second DIMM module ...

Page 64: ...n page 51 2 Remove the single screw securing the hard disk bracket to the Lower Cover 3 Hold the Pull Tab and slide the HDD away from the connector 4 Pull the HDD up as shown to remove NOTE To prevent damage to the HDD avoid pressing down on it or placing heavy objects on top of it ...

Page 65: ...wo screws two each side securing the HDD to the carrier 6 Lift the HDD carrier to remove Removing the Optical Disk Drive Module 1 See Removing the Hard Disk Drive Module on page 54 Step Size Quantity Screw Type HDD Carrier M3 3 2 ...

Page 66: ...56 Chapter 3 2 Remove the screw securing the ODD module 3 Insert a pen or other narrow plastic object as shown and push the ODD Module out of the bay Step Size Quantity Screw Type ODD Module M2 5 6 1 ...

Page 67: ...D bracket and remove the ODD bracket from the optical disk drive module 5 Press down on the locking catch to release the ODD cover and remove Removing the TV Tuner 1 See Removing the Lower Cover on page 51 Step Size Quantity Screw Type ODD Bracket M2 3 2 ...

Page 68: ...58 Chapter 3 2 Disconnect the antenna cable 3 Remove the single securing screw 4 Remove the TV Tuner module as shown Step Size Quantity Screw Type TV Tuner Module M2 3 1 ...

Page 69: ...er on page 51 2 Remove the four screws securing the graphics card to the thermal unit underneath The graphics card pops up 3 Remove the MXM card from the slot Removing the RTC Battery 1 See Removing the Lower Cover on page 51 2 Remove the RTC battery from the mainboard ...

Page 70: ...rmal pads as their performance will be seriously degraded if they are damaged Replace the thermal pads if any object comes into contact with them 2 Unscrew the three securing screws of the CPU heat sink in the indicated order 3 2 1 3 Using a flat screwdriver turn the CPU socket latch counter clockwise 180 to release the CPU 4 Lift the CPU arm of the thermal unit Keep the heat sink raised 1 1 1 2 1...

Page 71: ... clear of the socket by grasping from the corners and carefully ease the CPU out from under the heat sink WARNING Take care to prevent the pins from becoming bent while removing the CPU If you find it difficult to remove the CPU using this method or lack the tools to properly remove the CPU clear of the socket then remove the Thermal Module from the Mainboard first See Removing the Thermal Module ...

Page 72: ...M2 5 3 1 86 AD302 002 Finger Print Reader M2 3 1 86 AD302 001 TouchPad Bracket M2 3 2 86 AD302 001 eKey Board M2 5 3 1 86 AD302 002 USB Board M2 5 3 1 86 AD302 002 Remove External Modules before proceeding Remove Thermal Module Remove Mainboard Remove Fingerprint Reader Remove Switch Cover Remove Keyboard Remove LCD Module Remove Bluetooth Module Remove Power Saving Board Remove USB Board Remove M...

Page 73: ...side Ensure that the correct cover is used during reassembly Removing the Switch Cover CAUTION Using tools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 49 Modem Module M2 3 2 86 AD302 001 BT Module M2 5 3 1 86 AD302 002 Mainboard M2 5 3 1 86 AD302 002 Thermal Module M2...

Page 74: ...the LCD module to expose the Switch Cover IMPORTANT The LCD module does not fully extend Damage will occur if you attempt to extend the LCD module beyond the manufacturer s design 5 Pull the switch cover up from the left or right corner separating the back edge first Step Size Quantity Screw Type Switch Cover red callout M2 5 6 6 Switch Cover cyan callout M2 5 4 2 ...

Page 75: ...oth hands lift both sides of the rear edge of the Switch Cover upward as shown 7 Place the switch board on the keyboard 8 Disconnect the function board from the main unit by lifting the FFC lock and removing the FFC as shown ...

Page 76: ...ng the Power Save Board 1 See Removing the LCD Module on page 68 2 Disconnect the Power Save Board from the Function Board by lifting the FFC lock and removing the FFC as shown 3 Remove the two screws securing the Power Save Board to the Switch Cover as shown Step Size Quantity Screw Type Switch Cover red callout M2 5 4 2 ...

Page 77: ...e Power Save Board to the Switch Cover as shown 3 Remove the power board by sliding it out from the securing tab as shown Removing the Keyboard 1 See Removing the Switch Cover on page 63 2 Pull up on the center rear of the keyboard until the Keyboard snaps free of the securing tabs on both sides of the Keyboard Step Size Quantity Screw Type Switch Cover red callout M2 5 4 3 ...

Page 78: ... pull on the keyboard 3 Lay the keyboard face down on the touchpad 4 Unlock the connector and pull the FFC to remove it from the Mainboard 5 Remove the keyboard from the chassis Removing the LCD Module 1 See Removing the WLAN Module on page 52 2 See Removing the Keyboard on page 67 ...

Page 79: ...Chapter 3 69 3 Turn the computer over Remove the two securing screws as shown Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 80: ...pter 3 4 Starting at the LCD module completely remove the Antenna cable from the cable channel 5 Rest the computer on its side with the LCD Module open and push the Antenna cable through the chassis as shown ...

Page 81: ... 71 6 Disconnect the LCD cables from the Mainboard and remove the cable from the cable channel as shown 7 Remove the two securing screws from the left LCD hinge Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 82: ...move the two securing screws from the right LCD hinge 9 Carefully remove the LCD Module from the chassis Removing the Upper Base 1 See Removing the LCD Module on page 68 Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 83: ...over Remove the nine screws on the bottom panel 3 Turn the computer over Remove the 13 securing screws on the top panel Step Size Quantity Screw Type Upper Cover M2 5 6 9 Step Size Quantity Screw Type Upper Cover red callout M2 5 6 13 ...

Page 84: ... disconnect the four cables from the mainboard Unlock the connector and disconnect A as shown Unlock the connector and disconnect B as shown Unlock the connector and disconnect C as shown Unlock the connector and disconnect D as shown B D A C ...

Page 85: ... upper left side as shown and lift the rear edge of the Upper Base upward 6 Ease the lower casing outward to clear the securing clips and pry apart the right side as shown Lift the rear edge of the Upper Base upward 7 Completely remove the Upper Base from the Lower Base Removing the Finger Print Reader NOTE Only the Discrete SKU supports Finger Print Reader technology 1 See Removing the Upper Base...

Page 86: ... latch as shown to disengage the cable and disconnect the main board FFC 3 Open the FFC locking latch as shown and remove the FFC 4 Remove the three securing screws on the bracket Step Size Quantity Screw Type Finger Print Reader M2 3 1 ...

Page 87: ... Pull the fingerprint reader out from under the securing brackets as shown Removing the Multifunction Board 1 See Removing the Upper Base on page 72 2 Open the FFC locking latch and remove the FFC from the Mainboard ...

Page 88: ...ring screw from the Multifunction board 4 Lift the Multifunction Board clear of the casing Removing the Modem Module 1 Remove the Upper Base See Removing the Upper Base on page 72 Step Size Quantity Screw Type Multifunction Board M2 5 3 1 ...

Page 89: ... of the Mainboard as shown IMPORTANT The back of the modem board is plugged into the mainboard Be sure to lift straight up do not twist the board or damage may result 4 Turn the module over and disconnect the Modem cable Remove the module from the casing Step Size Quantity Screw Type Modem Module M2 3 2 ...

Page 90: ...e as shown and pull to disconnect from the Bluetooth module 3 Lift the bluetooth board from the adhesive securing it to the Lower Cover Removing the Mainboard 1 See Removing the Upper Base on page 72 2 Disconnect the FFC connecting to the Multifunction board 3 See Removing the Modem Module on page 78 ...

Page 91: ...Chapter 3 81 4 Disconnect the cable to the Bluetooth board 5 Disconnect the Speaker wires 6 Grasp the RJ 11 cable and remove it from the Mainboard as shown ...

Page 92: ...g screw 8 Lift the mainboard right side first to remove from the base Removing the Thermal Module 1 See Removing the Mainboard on page 80 2 Turn the Mainboard over and place on a clean surface Step Size Quantity Screw Type Mainboard M2 5 3 1 ...

Page 93: ...o disconnect from the mainboard 4 Loosen the three captive screws from the Thermal Module CPU heat sink in reverse numerical order from 3 to 1 5 Remove the four screws from the Thermal Module Step Size Quantity Screw Type CPU Thermal Module M2 5 3 4 1 2 3 ...

Page 94: ...t it clear of the Mainboard IMPORTANT If the replacement Thermal Module does not include the thermal protection pads shown below reuse the original thermal protection pad with the new Thermal Module Removing the CPU Alternate Procedure NOTE Use this procedure only if you are unable to remove the CPU safely as described in Removing the CPU on page 60 1 See Removing the Thermal Module on page 82 ...

Page 95: ...Chapter 3 85 2 Turn the CPU socket latch 180 degrees counterclockwise to the Unlock position 3 Lift the CPU clear of the socket Removing the Speaker Modules 1 See Removing the Mainboard on page 80 ...

Page 96: ...r module up from the rubber dampers on the securing tabs as shown IMPORTANT Do not lift the subwoofer out from the edges as contact with the speakers can damage the unit 4 Lift the subwoofer away from the lower base as shown Step Size Quantity Screw Type Speaker Module M2 5 2 x 6mm flat head 3 ...

Page 97: ...Chapter 3 87 5 Lift the speaker module away from the lower base as shown 6 Remove the speaker wire from the channel as shown ...

Page 98: ... Screw Quantity Part No LCD Bezel M2 5 5 6 86 AD302 003 Camera Module M2 5 3 1 86 AD302 002 LCD Panel M2 5 5 2 86 AD302 003 M2 5 3 1 86 AD302 002 LCD Brackets M2 3 6 86 AD302 001 Remove LED Panel Remove LED Bezel Remove LED FPC Cable Remove Camera Module Remove LED Panel from Main Unit before proceeding Remove LED Brackets Remove Antenna Remove MIC Module ...

Page 99: ...the centre of the top edge pry the inside of the bezel away from the screen Work round the edges to pry the bezel away from the screen as shown 4 Lift the bezel away from the panel and place it face down above the panel as shown Step Size Quantity Screw Type LCD Bezel M2 5 5 6 ...

Page 100: ...ull the bezel away from the panel 5 Disconnect the microphone cable from the panel assembly Removing the Camera Module 1 See Removing the LCD Bezel on page 88 2 Disconnect the camera from the camera cable 3 Lift the Camera Module out fo the assembly The Camera Module is secured in place with adhesive ...

Page 101: ...Panel 1 See Removing the Camera Module on page 90 2 Remove the two securing screws from the LCD hinges and the single LCD grounding screw Step Size Quantity Screw Type LCD Panel red callout M2 5 5 2 LCD Panel green callout M2 5 3 1 ...

Page 102: ...kets and FPC Cable 1 See Removing the LCD Panel on page 91 2 Remove the four securing screws two on each side from the LCD Panel brackets 3 Turn the LCD Panel over on a clean surface 4 Remove the cable from the panel as shown 2 Step Size Quantity Screw Type LCD Brackets M2 3 4 2 1 2 ...

Page 103: ...le connector and pull it back 1 7 Remove the LCD brackets by pulling them away from the LCD Panel Removing the Antennas 1 See Removing the LCD Panel on page 91 2 Remove the screws holding the antennas in place 3 Remove the strips holding the antenna cables in place Ensure the cables are free from obstructions ...

Page 104: ...94 Chapter 3 4 Remove the adhesive strips securing the left and right antennas to the LCD module and lift the antennas clear 5 Remove the antenna cables and assembly from the LCD module ...

Page 105: ... in place 1 Replace the right Antenna in the LCD Cover as shown and secure it in place with the tape 2 Replace the left Antenna in the LCD Cover as shown and secure it in place with the tape 3 Run the cables under the adhesive strips 4 Insert the left antenna cable into the guides at the bottom of the LCD cover ...

Page 106: ...r from 1 to 3 3 Turn the panel over Insert the LCD Panel cable into the LCD Panel as shown 1 Secure the cable by replacing the securing strip 2 4 Run the LCD cable as shown and press down along the length of the cable to secure it in place 5 Insert the LCD panel into the casing back edge first as shown 6 Ensure that the four locating pins are properly seated before continuing 2 1 ...

Page 107: ... with adhesive 2 Reconnect the camera to the camera cable 7 Ensure the WIFI Antenna Cables pass under the the bracket as shown 8 Replace the four screws to secure the panel within the LCD module IMPORTANT When replacing the screws in the LCD brackets red callout do not use the screw holes marked with X These slots are reserved for the Bezel securing screws ...

Page 108: ...own the sides of the bezel working toward the top edge 3 Press down the top edge to complete the process IMPORTANT Ensure there are no gaps between the LCD Cover and the Bezel 4 Replace the six securing screws and screw caps on the LCD bezel IMPORTANT Four of the screw caps are rubber pads Be sure to replace them along the top edge of the LCD panel ...

Page 109: ...e Replacing the Speaker Modules 5 Place the speaker module into the lower base as shown 6 Push the subwoofer module onto the securing tabs as shown IMPORTANT Do not hold the subwoofer by the edges as contact with the speakers can damage the unit ...

Page 110: ...responding to the marker on the CPU socket NOTE Only use this procedure if you removed the thermal unit according to the instuctions given in Removing the CPU Alternate Procedure on page 84 IMPORTANT Ensure all thermal pads are in place before replacing the Thermal Module The following thermal pads are approved for use Silmore GP50 Honeywell Jet Motor 7762 Step Size Quantity Screw Type Speaker Mod...

Page 111: ...n of the Thermal Module is sufficient 3 Place the CPU into the socket Take note of the Pin 1 locator in the image below 4 Turn the CPU socket latch 180 degrees clockwise to the Lock position Replacing the Thermal Module IMPORTANT Ensure all thermal pads are in place before replacing the Thermal Module The following thermal pads are approved for use Silmore GP50 Honeywell Jet Motor 7762 The followi...

Page 112: ...o spread it manually the force used during the installation of the Thermal Module is sufficient WARNING To prevent damage to the Thermal Module or the CPU place the Thermal Module onto the mainboard with both hands 3 Hold the module on both sides and place it onto the Mainboard 4 Replace the four screws to secure the Thermal Module to the mainboard Step Size Quantity Screw Type CPU Thermal Module ...

Page 113: ...the three captive screws to the Thermal Module CPU heat sink in numerical order from 1 to 3 6 Connect the fan cable to the mainboard Replacing the Mainboard 1 Lift the mainboard right side first to remove from the base 1 2 3 ...

Page 114: ...104 Chapter 3 2 Replace the single securing screw 3 Grasp the RJ 11 cable and insert it into the Mainboard as shown 4 Connect the Speaker wires Step Size Quantity Screw Type Mainboard M2 5 3 1 ...

Page 115: ... cable to the Bluetooth board 6 Connect the FFC connecting to the Multifunction board Replacing the Bluetooth Board 1 Place the bluetooth board onto the adhesive to secure it to the Lower Cover Take care to align the mounting pin ...

Page 116: ...106 Chapter 3 2 Connect the cable to the Bluetooth module ...

Page 117: ...107 Replacing the Modem Module 1 Connect the modem cable as shown 2 Replace the Modem Module on the Mainboard 3 Align the screw sockets and replace the two screws Step Size Quantity Screw Type Modem Module M2 3 2 ...

Page 118: ...uring that the USB Port is accessible through the case 2 Run the cable along the casing and insert it into the FFC connector 3 Lock the connector and press down on the FFC cable to secure it on the casing 4 Ensure the locating pins is correctly seated and replace the single securing screw Locating Pin ...

Page 119: ...to the surface 5 Ease the lower casing outward to clear the securing clips and pry apart the right side as shown Lift the rear edge of the Upper Base upward 1 Replace the Finger Print Reader in the Upper Cover making sure the tabs align with the slots in the upper cover 2 Replace the three securing screws 3 Replace the Touchpad FFC 4 Replace the Mainboard FFC ...

Page 120: ...110 Chapter 3 6 Starting with the sides press down all around the perimeter of the cover to secure it in place ...

Page 121: ...connect the four FFC cables to the mainboard Connect A as shown and lock the connector Connect B as shown and lock the connector Connect C as shown and lock the connector Connect D as shown and lock the connector B D A C ...

Page 122: ... the 13 securing screws on the top panel 9 Turn the computer over Replace the nine screws on the bottom panel Step Size Quantity Screw Type Upper Cover red callout M2 5 6 13 Step Size Quantity Screw Type Upper Cover M2 5 6 9 ...

Page 123: ...refully place the LCD Module into the chassis making sure to align the mounting pins on the LCD brackets with the well son the Lower Cover 11 Replace the two securing screws for the left LCD hinge Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 124: ...D hinge 13 Connect the LCD cable to the Mainboard and insert the cable into the cable channel as shown 14 Rest the computer on its side with the LCD Module open and push the Antenna cable through the chassis as shown Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 125: ...he cable hooks onto the cable chennel in the speaker module then is adhired to the pin on the Kensington Lock before passing into the cabel channel on the upper cover 16 Close the lid turn the computer over and replace the two screws to secure the LCD panel as shown Step Size Quantity Screw Type LCD Module M2 5 5 2 ...

Page 126: ...ver by sliding it under the securing tab as shown 1 Place the Keyboard on the Upper Cover face up and reconnect the FFC cable to the Mainboard 2 Insert the Keyboard front edge first into the Upper Cover as shown Ensure that the six tabs are correctly seated 3 Press down both sides of the keyboard to secure it in place ...

Page 127: ... to the Switch Cover as shown Replacing the Power Save Board 3 Replace the two screws to secure the Power Save Board to the Switch Cover as shown Step Size Quantity Screw Type Switch Cover red callout M2 5 4 3 Step Size Quantity Screw Type Switch Cover red callout M2 5 4 2 ...

Page 128: ...ools to remove the Switch Cover may cause damage to the outer casing It is recommended that only fingers are used to remove the Switch Cover 1 See Removing the Battery Pack on page 49 2 See Removing the Hinge Covers on page 63 3 Place the switch board on the keyboard 4 Connect the power board to the main unit by inserting the FFC and closing the FFC lock as shown ...

Page 129: ... both hands rotate the Switch Cover into place making sure the pins in the lower left and right corners are under the upper cover IMPORTANT Make sure that the six tabs along the keyboard edge are on top of the keyboard and hold it in place 7 Push the switch cover into place 8 Close the LCD module and turn the computer over ...

Page 130: ...nd right Hinge Covers are shaped differently and marked L and R on the inside Ensure that the correct cover is used during reassembly Step Size Quantity Screw Type Switch Cover red callout M2 5 6 6 Switch Cover cyan callout M2 5 4 2 1 Align the Hinge Covers screw hole side up and slide them onto the hinge assemblies ...

Page 131: ...Chapter 3 121 2 Replace the two securing screws and caps Step Size Quantity Screw Type Hinge Covers M2 5 4 2 ...

Page 132: ... or other approved cleaning agent 3 Place the CPU into the socket Take note of the Pin 1 locator in the image below WARNING Take care to prevent the pins from becoming bent while replacing the CPU If you find it difficult to replace the CPU using this method or lack the tools to properly insert the CPU into the socket then follow the instructions provided in Replacing the CPU Alternate Procedure o...

Page 133: ...he three screws of the CPU heat sink in the indicated order 1 2 3 Replacing the RTC Battery 1 Insert the RTC battery into the socket in the mainboard Replacing the Graphics Card The following thermal pads are approved for use Silmore GP50 Honeywell 1 1 1 2 1 3 ...

Page 134: ...ohol Acetone or other approved cleaning agent 3 Apply a small amount of thermal grease or the supplied thermal pads to the locations indicated below There is no need to spread grease manually the force used during the installation of the Thermal Module is sufficient 4 Insert the MXM card into the slot 5 Push the graphics card into place and insert the four screws to secure the graphics card to the...

Page 135: ...e 1 Align the ODD Bezel as shown and press it into place 2 Align the ODD Bracket as shown and replace the securing screws 3 Push the ODD Module into the chassis as shown until the bezel is flush with the casing 4 Replace the securing screw ...

Page 136: ...ove DIMM Module 1 In this procedure only DIMM Module 1 is 1 Place the HDD carrier on the HDD 2 Replace the two securing screws 3 Place the HDD Module in the HDD bay as shown and slide it in the direction of the arrow to connect the interface 4 Replace the single screw to secure the hard disk bracket to the Lower Cover ...

Page 137: ...Chapter 3 127 shown 1 Insert the DIMM Module flush with the connector and press down to lock in place ...

Page 138: ...AN board into the WLAN socket 2 Replace the single screw to secure the module 3 Connect the three antenna cables to the module NOTE The White cable goes to the upper terminal TR 1 the black cable to the lower terminal TR 2 and the grey cable to the middle terminal TR 3 Step Size Quantity Screw Type WLAN Module M2 3 1 ...

Page 139: ...Chapter 3 129 2 Connect the antenna cable 3 replace the single securing screw Step Size Quantity Screw Type TV Tuner Module M2 3 1 ...

Page 140: ...Replace the Lower Cover inserting the tabs on the bottom edge first as shown 2 Tighten the six captive screws in the cover as shown Replacing the SD Card Dummy Tray 1 Insert the SD Card and push into the slot until flush with the chassis cover ...

Page 141: ...pter 3 131 Replacing the Battery 1 Slide and hold the battery release latch to the release position 1 then insert the battery and press down 2 2 Slide the battery lock unlock latch to the lock position 1 2 ...

Page 142: ...132 Chapter 3 ...

Page 143: ...ymptom to determine which page to go to 4 If the Issue is still not resolved see Online Support Information on page 215 Symptoms Verified Go To Power On Issue Page 134 No Display Issue Page 136 LCD Failure Page 139 Internal Keyboard Failure Page 139 Touchpad Failure Page 140 Internal Speaker Failure Page 140 Internal Microphone Failure Page 142 ODD Failure Page 145 Rightside USB Failure Page 149 M...

Page 144: ...134 Chapter 3 Power On Issue If the system doesn t power on perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 145: ... Remove any surge protectors between the computer and the electrical outlet Plug the computer directly into a known good electrical outlet 4 Disconnect the power and open the casing to check the Thermal Unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer to the failure point 6 Remove an...

Page 146: ...136 Chapter 3 No Display Issue If the Display doesn t work perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 147: ... the power cable and battery and holding down the power button for 10 seconds Reconnect the power and reboot the computer 4 Connect an external monitor to the computer and switch between the internal display and the external display is by pressing Fn F5 on this model If the POST or video appears on the external display see LCD Failure on page 139 5 Disconnect power and all external devices includi...

Page 148: ...he Resolution slider to the desired resolution e Click Apply and check the display Readjust if necessary 6 Roll back the video driver to the previous version if updated 7 Remove and reinstall the video driver 8 Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other D...

Page 149: ...he following actions one at a time to correct the problem Do not replace a non defective FRUs Built In Keyboard Failure If the built in Keyboard fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 150: ... perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Internal Speaker Failure If the internal Speakers fail perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 151: ...ag the slider to 50 Ensure that the volume is not muted b Click Mixer to verify that other audio applications are set to 50 and not muted 6 Navigate to Start Control Panel Hardware and Sound Sound Ensure that Speakers are selected as the default audio device green check mark NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Sp...

Page 152: ...142 Chapter 3 Internal Microphone Failure If the internal Microphone fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 153: ...bled Devices clear by default 3 The microphone appears on the Recording tab 4 Right click on the microphone and select Enable 5 Select the microphone then click Properties Select the Levels tab 6 Increase the volume to the maximum setting and click OK 7 Test the microphone hardware a Select the microphone and click Configure b Select Set up microphone c Select the microphone type from the list and...

Page 154: ...to locate and resolve issues with the computer i When complete click Finish If an issue is discovered follow the onscreen information to resolve the problem 4 Run the Windows Memory Diagnostic Tool For more information see Windows Help and Support 5 Restart the computer and press F2 to enter the BIOS Utility Check the BIOS settings are correct and that CD DVD drive is set as the first boot device ...

Page 155: ...Chapter 3 145 ODD Failure If the ODD fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 156: ... uninstall and reinstall the driver d Check that there are no yellow exclamation marks against the items in DVD CD ROM drives If a device has an exclamation mark right click on the device and uninstall and reinstall the driver e If the exclamation marker is not removed from the item in the lists try removing any recently installed software and retrying the operation Discs Do Not Play If discs do n...

Page 157: ...ings tab Ensure that the Enable DMA box is checked and click OK d Repeat for the other ATA Devices shown if applicable Drive Not Detected If Windows cannot detect the drive perform the following actions one at a time to correct the problem 1 Restart the computer and press F2 to enter the BIOS Utility 2 Check that the drive is detected in the ATAPI Model Name field on the Information page NOTE Chec...

Page 158: ...ct the connections to the ODD See Disassembly Process on page 48 a Check for broken connectors on the drive motherboard and cables b Check for bent or broken pins on the drive motherboard and cable connections c Try an alternate cable if available If the drive works with the new cable the original cable should be replaced 4 Replace the ODD See Disassembly Process on page 48 ...

Page 159: ... fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Modem Function Failure If the internal Modem fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs ...

Page 160: ...problem Do not replace a non defective FRUs Start Reconnect the Antenna to the card Check Antenna to WLAN WiMAX C ard Check Antenna Swap the Antenna Check WLAN WiMAX Card Swap WLAN WiMAX Card Check Function Board Swap Function Board Swap Mainboard OK OK OK OK NG NG NG NG Start Reconnect the cable to the module Check BT cable connected Check BT cable Swap the cable Check BT Module Swap BT Module Ch...

Page 161: ... Do not replace a non defective FRUs Media Board Failure If the Media Board fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Reconnect the Function B to MB FFC cable Check Function B to MB connection Check Function B and FFC Swap the Function Board Swap Mainboard OK OK NG NG ...

Page 162: ...n defective FRUs Thermal Unit Failure If the Thermal Unit fails perform the following actions one at a time to correct the problem Do not replace a non defective FRUs Start Reconnect the cable to the Mainboard Check Fan power cable Check Fan Swap the Thermal Module CPU Heatink well seated Seat it well Check CPU Swap CPU Swap Mainboard OK OK OK OK NG NG NG NG ...

Page 163: ...e is not fixed repeat the preceding steps and select an earlier time and date 9 Run the Event Viewer to check the events log for errors For more information see Windows Help and Support 10 Roll back the mouse driver to the previous version if updated recently 11 Remove and reinstall the mouse driver 12 Check the Device Manager to determine that The device is properly installed There are no red Xs ...

Page 164: ...her a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power On Issue on page 134 1 Power off the computer 2 Visually check them for d...

Page 165: ...ric 0x07 Verify all DIMMs are x8 or x16 width 0x08 Find a common CAS latency between the DIMMS and the MCH 0x09 Determine the memory frequency and CAS latency to program 0x10 Determine the smallest common TRAS for all DIMMs 0x11 Determine the smallest common TRP for all DIMMs 0x12 Determine the smallest common TRCD for all DIMMs 0x13 Determine the smallest refresh period for all DIMMs 0x14 Verify ...

Page 166: ...rows 0x29 Perform JEDEC memory initialization for all memory rows 0x30 Perform steps required after memory init 0x31 Program DRAM throttling and throttling event registers 0x32 Setup DRAM control register for normal operation and enable 0x33 Enable RCOMP 0x34 Clear DRAM initialization bit in the SB 0x35 Initialization Sequence Completed program graphic clocks 0x43 Program Thermal Throttling Code D...

Page 167: ...that the remote terminal is being disabled 0x7A Report that the remote terminal is being enabled 0x90 Keyboard reset 0x91 USB Keyboard disable 0x92 Keyboard detection 0x93 Report that the usb keyboard is being enabled 0x94 Clear the keyboard buffer 0x95 Init Keyboard 0x98 Mouse reset 0x99 Mouse disable 0x9A Detect PS2 mouse 0x9B Report that the mouse is being enabled 0xB8 Peripheral removable medi...

Page 168: ..._INIT 0x0C PEI_CAPSULE 0xAA PEI_PLATFORM_STAGE2 0xAC PEI_SB_SMBUS_ARP_DISABLED 0x0F PEI_HOST_TO_SYSTEM 0x40 PEI_MEMORY_INIT 0x41 PEI_S3_RESUME 0xAD PEI_CLOCK_GEN 0xAB PEI_OP_PRESENCE 0xAE PEI_FIND_FV 0x16 PEI_H2O_DEBUG_IO 0x17 PEI_H2O_DEBUG_COMM 0x16 0x1F PEI_RESERVED 0x20 0x2E PEI_OEM_DEFINED 0xAF PEI_DXE_IPL Code Description 0x30 RESERVED 0xB6 DXE_CRC32_SECTION_EXTRACT 0xB8 SCRIPT_SAVE 0xB9 ACPI...

Page 169: ...TROLLER 0xDD SB_SM_BUS 0xE7 ISA_ACPI_DRIVER 0xE8 ISA_BUS 0xE9 ISA_SERIAL 0xED BUS_PCI_UNDI 0xEC PCI_BUS 0xF6 BOOT_PRIORITY 0xF7 FVB_SERVICE 0xF8 ACPI_PLATFORM 0xFB PCI_HOT_PLUG 0xFC DXE_PLATFORM 0xFD PLATFORM_IDE 0x97 SMBIOS 0x98 MEMORY_SUB_CLASS 0x99 MISC_SUB_CLASS 0x82 CON_PLATFORM 0x83 SAVE_MEMORY_CONFIG 0x84 ACPI_SUPPORT 0x85 CON_SPLITTER_UGA_VGA CON_SPLITTER 0x88 VGA_CLASS 0x89 DATA_HUB 0x60 ...

Page 170: ...D_ERR 0x7C FAT 0x7D PARTITION 0x7E ENGLISH 0x7F FRENCH 0x9E HII_DATABASE 0x9F OEM_SETUP_BROWSER 0x8C OEM_BADGING_SUPPORT 0xF9 SETUP_MOUSE 0x72 MONITOR_KEY 0xBD PLATFORM_BDS 0x8D RESERVED 0x8E RESERVED 0x8F RESERVED 0xA0 DXE_H2O_DEBUG_IO 0xB3 DXE_TPM_TCG 0xB4 DXE_TPM_PHYSICAL_PRESENCE 0xB7 DXE_OEM_SERVICE 0x9B DXE_ SECURITY_HDD_PASSWORD_SERVICE 0xA9 DXE_LAN_IDER_CONTROLLER 0x9C DXE_ SECURITY_SYSTEM...

Page 171: ...on 0xD4 SMM_ACCESS 0xDE SMM_CONTROL 0xCC SMM_BASE 0xD2 SMM_RUNTIME 0xDF SB_SMM_DISPATCH 0xD0 SMM_THUNK 0xCA SMM_ACPI_SW_CHILD 0xFE SMM_PLATFORM 0xD8 SMM_GMCH_MBI 0x90 SMM_FW_BLOCK_SERVICE 0x91 SMM_VARIABLE 0x92 SMM_IHISI 0x93 SMM_INT15_MICROCODE 0x94 SMM_PNP 0x95 SMM_INIT_PPM 0xD3 SMM_OEM_SERVICE Code Description ...

Page 172: ...162 Chapter 3 ...

Page 173: ...Switch CN9 BT Wire Conn CN8 Modem Card Conn U20 Speaker Amplifier IC CN11 Ext USB Card Reader Conn CN10 Subwoofer Conn HE1 Hall Sensor IC CN3 LCD Wire CN4 MMB Con Y2 14 318mhz X tal PU2 Video PWM IC PU3 Charge PWM IC CN5 K B FFC conn U11 Acer ID ROM U20 SPK Amplify IC CN6 Touch Pad Conn U2 LAN control IC U10 USB power switch CN2 Int SPK Conn U12 Clock generator IC U14 System BIOS CN3 LCD wire CN8 ...

Page 174: ...N29 External Headphones U29 Southbridge U32 Codec IC CN25 Memory DIMM U33 Subwoofer Amplifier CN27 Memory DIMM PU10 1 5V SUS PWM IC PU9 3V 5V PWM IC U24 HDMI lever shift IC CN18 HDD Conn PU7 1 05V PWM CN22 RTC Socket U26 NB CN24 ODD Conn U29 SB U22 LAN transformer IC CN13 CRT Conn CN29 EXT HP CN12 LAN Conn U27 Thermal protection IC CN21 USB Conn CN26 Line in Conn CN14 Battery Conn CN23 USB Conn CN...

Page 175: ... Hard drive 4 Find the appropriate HW Gap on M B as shown in the picture G1 is the RTC Reset When asserted this signal resets register bits in the RTC well Unless the CMOS is being cleared only to be done in the G3 power state the RTCRST input must always be high when all other RTC power planes are on In the case where the RTC Battery is dead or missing on the platform the RTCRST pin must rise bef...

Page 176: ...y to enter BIOS Setup menu If there is no Password request the BIOS Password has been successfully cleared Otherwise please follow the steps and try again NOTE The steps are only for clearing BIOS Password Supervisor Password and User Password ...

Page 177: ...led Boot Block Steps for BIOS Recovery by Crisis Disk Before doing this one Crisis Disk should be prepared ready in hand The Crisis Disk could be made by executing the Crisis Disk program in another system with Windows XP OS Follow the steps below 1 Power Off failed system 2 Attach a USB floppy drive to the failed system 3 Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flas...

Page 178: ...168 Chapter 3 ...

Page 179: ...r reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to re...

Page 180: ... Module Item Description Part No Item Description Part No 1 Subwoofer 23 PDS07 001 5 FP Reader FFC 50 PDS07 007 2 Speaker 23 PDS07 002 6 FP Reader 55 PDS07 004 3 Lower Cover 60 PDP07 001 7 TP FFC 50 PDS07 006 4 Upper Cover 60 PDS07 001 1 2 3 4 5 6 7 ...

Page 181: ...OMMON PSS BT 00605 021 Battery SIMPLO AS 2007B Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON SDI 2 2F BT 00606 001 Battery SANYO AS 2007B Li Ion 4S2P SANYO 8 cell 4800mAh Main COMMON BT 00803 024 Battery SONY AS 2007B Li Ion 4S2P SONY 8 cell 4800mAh Main COMMON BT 00804 020 Battery SONY AS 2007B Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON Normal Type BT 00604 025 Battery SIMPLO AS 2007B Li Ion 3S...

Page 182: ... HC20 Yuan VGA Card nVidia N10PGE1 DDRII 1024M 500MHz 64 16 MXM 3 0 Type A w Hynix H5PS1G63EFR 20L VG 10P0Y 002 POWER BOARD 55 PDS07 001 BATTERY SAVING BOARD 55 PDS07 002 USB BOARD W CARD READER 55 PDS07 003 TP BOARD W FP 55 PDS07 004 TP BOARD W O FP 55 PDT07 001 CAPACITY BOARD 55 PDS07 005 Cable PWR CORD V943B30001218008 DANISH 3P 27 A03V7 006 PWR CORD ISR 1 8M 3PBLK FZ0I0008 038 27 TATV7 005 PWR...

Page 183: ...SE 50 PDS07 006 FFC CABLE TP B TO MB IN UPPER CASE 50 PDS07 007 Case Cover Bracket Assembly MIDDLE COVER W MMB FFC 42 PDS07 001 UPPER CASE ASSY W TP FFC 3 FOR FP 60 PDS07 001 UPPER CASE ASSY W TP FFC 3 FOR NON FP 60 PDT07 001 LOWER CASE ASSY W SPEAKER SUB WOOFER RJ11 FOR TV 60 PDP07 001 LOWER CASE ASSY W SPEAKER SUB WOOFER RJ11 FOR NON TV 60 PDS07 002 THERMAL COVER 42 PDS07 002 HINGE COVER R 42 PD...

Page 184: ... VT KC 42001 DTP Optical Disk Drive DVD RW SUPER MULTI MODULE 6M PDS07 001 TOSHIBA Super Multi DRIVE 12 7mm Tray DL 8X TS L633B LF W O bezel SATA KU 00801 030 PLDS Super Multi DRIVE 12 7mm Tray DL 8X DS 8A3S LF W O bezel SATA KU 0080F 004 SUPER MULTI DRIVE 12 7MM SONY TRAY DL 8X AD 7580S LF W O BEZEL SATA KU 0080E 017 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ880A LF W O bezel SATA KU 00...

Page 185: ...e Glossy KB I170A 063 Keyboard ACER AC7G JM70 104KS Black Danish Glossy KB I170A 064 Keyboard ACER AC7G JM70 104KS Black FR Arabic Glossy KB I170A 065 Keyboard ACER AC7G JM70 104KS Black French Glossy KB I170A 066 Keyboard ACER AC7G JM70 104KS Black German Glossy KB I170A 067 Keyboard ACER AC7G JM70 103KS Black Greek Glossy KB I170A 068 Keyboard ACER AC7G JM70 104KS Black Hungarian Glossy KB I170A...

Page 186: ...PDS07 003 LED LCD AUO 15 6 W WXGA Glare B156XW02 V0 LF 220nit 8ms 500 1 LK 15605 003 LED LCD SAMSUNG 15 6 W WXGA Glare LTN156AT02 A01 LF 220nit 8ms 500 1 LK 15606 003 LED LCD LPL 15 6 W WXGA Glare LP156WH2 TLE1 LF 220nit 8ms 400 1 LK 15608 002 LED LCD CMO 15 6 W WXGA Glare N156B6 L04 LF 220nit 8ms 500 1 LK 1560D 005 LCD CABLE 15 6 IN FOR CCD 50 PDS07 008 LCD COVER ASSY IMR W ANTENNA 2 60 PDS07 003...

Page 187: ...LCD CMO 15 6 W WXGA Glare N156B6 L04 LF 220nit 8ms 500 1 LK 1560D 005 LCD CABLE 25 6 IN FOR CCD 50 PDS07 008 LCD COVER ASSY IMR W ANTENNA 3 60 PDS07 005 LCD BEZEL ASSY FOR CCD 60 PDS07 004 LCD BRACKET W HINGE R 33 PDS07 004 LCD BRACKET W HINGE L 33 PDS07 005 CCD MODULE SUYIN 1 0M 57 PDA07 001 CCD MODULE CN1014 S36B OV01 1 CHICONY 1 0M 57 PDA07 002 Mainboard MAINBOARD UMA GM45 ICH9M W CARD READER W...

Page 188: ...GB09 011 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HY 1G1D1 LF 128 8 0 07um KN 2GB04 004 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BBS0 AE F LF 128 8 0 065um KN 2GB09 004 Memory ELPIDA SO DIMM DDRIII 1066 1GB EBJ11UE6BAU0 AE E LF KN 1GB09 009 Memory ELPIDA SO DIMM DDRIII 1066 2GB EBJ21UE8BAU0 AE E LF 128 8 0 07um KN 2GB09 002 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF ...

Page 189: ...iption Acer P N Screw SCREW M2 5 4 0 I NYLOK EU 86 T23V7 009 SCREW M2 5 6 I BNI NYLOK 86 A08V7 004 SCREW M3 0 5 3 5I 86 TDY07 003 SCREW M2 0 3 0 I NI NYLOK IRON 86 A08V7 005 SCREW M2 0 3 0 I NI NYLOK IRON 86 PDS07 001 SCREW M2 0 3 0 I BKAG NYLOK IRON 86 EDM07 002 Category Description ACER P N ...

Page 190: ...180 Chapter 3 ...

Page 191: ...1 0D_GEb_SL11 C2DP755 0 AS5739G 754G32Mn EME A Eastern Europe LX PDS0X 0 34 AS5739G 754G32Mn VHP32ATEU4 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_SV22 C2DP755 0 AS5739G 754G32Mn EME A Hungary LX PDS0X 0 35 AS5739G 754G32Mn VHP32ATHU1 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_HU13 C2DP755 0 AS5739G 754G32Mn EME A Greece LX PDS0X 0 37 AS5739G 754G32Mn VHP32ATGR1 MC M92XT512CFbk 2 2G 32...

Page 192: ...HP32ATTR1 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_TR33 C2DP755 0 AS5739G 754G32Mn EME A South Africa LX PDS0X 0 15 AS5739G 754G32Mn EM VHP32ATZA1 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_FR23 C2DP755 0 AS5739G 754G32Mn EME A South Africa LX PDS0X 0 14 AS5739G 754G32Mn EM VHP32ATZA2 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_EN16 C2DP755 0 AS5739G 754G32Mi EME A Ukraine LX PD...

Page 193: ...G32Mn EM VHP32ATME6 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_EN15 C2DP755 0 AS5739G 754G32Mn EME A Middle East LX PDS0X 0 12 AS5739G 754G32Mn EM VHP32ATME3 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_FR23 C2DP755 0 AS5739G 754G32Mn EME A Middle East LX PDS0X 0 09 AS5739G 754G32Mn EM VHP32ATME4 MC M92XT512CFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_RU61 C2DP755 0 AS5739G 754G32Mn EME A Middl...

Page 194: ...754G32Mn VHP32ATNL1 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_NL12 C2DP755 0 AS5739G 754G32Mn EME A Germany LX PEM0X 0 37 AS5739G 754G32Mn VHP32ATDE1 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_DE13 C2DP755 0 AS5739G 754G32Mn EME A Luxembo urg LX PEM0X 0 34 AS5739G 754G32Mn VHP32ATLU3 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_IT41 C2DP755 0 AS5739G 754G32Mn EME A Eastern Europe LX PEM0X 0 2...

Page 195: ...DP755 0 AS5739G 754G32Mn EME A Israel LX PEM0X 0 18 AS5739G 754G32Mn VHP32ATIL1 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_HE12 C2DP755 0 AS5739G 754G32Mn EME A Middle East LX PEM0X 0 16 AS5739G 754G32Mn EM VHP32ATME9 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_FR22 C2DP755 0 AS5739G 754G32Mn EME A Middle East LX PEM0X 0 15 AS5739G 754G32Mn EM VHP32ATME6 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D...

Page 196: ... CB_n2_1 0D_GEb_AR13 C2DP755 0 AS5739G 754G32Mn EME A Middle East LX PEM0X 0 13 AS5739G 754G32Mn EM VHP32ATME4 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_EN11 C2DP755 0 AS5739G 754G32Mn EME A UK LX PEM0X 0 04 AS5739G 754G32Mn VHP32ATGB1 MC M92XT512Cbk 2 2G 320 6L 5R CB_n2_1 0D_GEb_EN14 C2DP755 0 AS5739G 742G32Mn PA Canada LX PEM0X 0 03 AS5739G 742G32Mn VHP64ATCA2 MC M92XT512Cbk 1 2G 320 BT 6L 5R...

Page 197: ... MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_FR23 C2DP735 0 AS5739G 874G50Mn EME A Middle East LX PDR0X 0 43 AS5739G 874G50Mn EM VHP32ATME4 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_RU61 C2DP870 0 AS5739G 654G32Mn EME A Italy LX PDR0X 0 42 AS5739G 654G32Mn VHP32ATIT1 MC N10PGE11GBCFbk 2 2G 320 6L 5R CB_n2_FP_1 0D_GEb_IT12 C2DT6500 AS5739G 734G50Mn EME A Italy LX PDR0X 0 41 AS57...

Page 198: ...P_1 0D_GEb_NO13 C2DP870 0 AS5739G 874G50Mn EME A France LX PDR0X 0 25 AS5739G 874G50Mn VHP32ATFR1 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_FR23 C2DP870 0 AS5739G 874G50Mn EME A Greece LX PDR0X 0 23 AS5739G 874G50Mn VHP32ATGR1 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_EL32 C2DP870 0 AS5739G 874G50Mn EME A Italy LX PDR0X 0 22 AS5739G 874G50Mn VHP32ATIT1 MC N10PGE11GBCFbk 2 2G ...

Page 199: ..._EN15 C2DP870 0 AS5739G 874G50Mn EME A Middle East LX PDR0X 0 14 AS5739G 874G50Mn EM VHP32ATME6 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_EN15 C2DP870 0 AS5739G 874G50Mn EME A Middle East LX PDR0X 0 13 AS5739G 874G50Mn EM VHP32ATME9 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_FR22 C2DP870 0 AS5739G 874G50Mn EME A Middle East LX PDR0X 0 15 AS5739G 874G50Mn EM VHP32ATME4 MC N10PG...

Page 200: ..._FP_1 0D_GEb_TR33 C2DP870 0 AS5739G 874G50Mn EME A Norway LX PDR0X 0 10 AS5739G 874G50Mn VHP32ATNO1 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_NO12 C2DP870 0 AS5739G 874G50Mn EME A Poland LX PDR0X 0 08 AS5739G 874G50Mn VHP32ATPL1 MC N10PGE11GBCFbk 2 2G 500_L 6L 5R CB_n2_FP_1 0D_GEb_PL11 C2DP870 0 AS5739G 742G32Mn CHI NA China LX PDR0C 0 02 AS5739G 742G32Mn LINPUSACN1 N10PGE11GBCFbk 1 2G ...

Page 201: ...G50Mn VHP32ATNO1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB_n2_1 0D_GEb_NO12 C2DP870 0 AS5739G 874G50Mn EME A Holland LX PEL0X 03 7 AS5739G 874G50Mn VHP32ATNL1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB_n2_1 0D_GEb_NL12 C2DP870 0 AS5739G 874G50Mn EME A Sweden LX PEL0X 02 9 AS5739G 874G50Mn VHP32ATSE1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB_n2_1 0D_GEb_FI13 C2DP870 0 AS5739G 874G50Mn EME A Eastern Europe LX PEL0X...

Page 202: ..._TR33 C2DP870 0 AS5739G 874G50Mn EME A UK LX PEL0X 01 3 AS5739G 874G50Mn VHP32ATGB1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB_n2_1 0D_GEb_EN14 C2DP870 0 AS5739G 874G50Mi EME A Ukraine LX PEL0X 01 4 AS5739G 874G50Mi VHP32ATUK1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB_abg_1 0D_GEb_RU11 C2DP870 0 AS5739G 874G50Mn EME A Switzerla nd LX PEL0X 01 8 AS5739G 874G50Mn VHP32ATCH1 MC N10PGE11GBCbk 2 2G 500_L 6L 5R CB...

Page 203: ... 6L 5R CB_n2_1 0D_GEb_ENR2 C2DP870 0 AS5739G 743G25Mn PA Canada LX PEL0X 00 2 AS5739G 743G25Mn VHP32ATCA2 MC N10PGE11GBCbk 2G 1G 250 BT 6L 5R CB_n2_1 0D_GEb_FR81 C2DP745 0 AS5739G 743G25Mn PA USA LX PEL0X 00 1 AS5739G 743G25Mn VHP32ATUS1 MC N10PGE11GBCbk 2G 1G 250 BT 6L 5R CB_n2_1 0D_GEb_EN34 C2DP745 0 AS5739G 742G32Mn CHI NA China LX PEL0X 00 3 AS5739G 742G32Mn VHP32ATCN1 MC N10PGE11GBCbk 1 2G 32...

Page 204: ... DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 S...

Page 205: ...12M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 4 SO2GBIII10 SO2GBIII10 AS5739G 754G32Mn NLED15 6WXGAG M92XT 512M DDR2 64 16 ...

Page 206: ...64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 734G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBII...

Page 207: ... 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 874G50Mi NLED15 6WXGAG N10PGE1 1G DDR2 64 16 ...

Page 208: ...AG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 N AS5739G 9A4G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739G 872G32Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 N AS5739G 9A4G50Mn NLED15 6WXGAG N10PGE1 1G DDR2 64 16 8 SO2GBIII10 SO2GBIII10 AS5739 661G25Mn NLED15 6WXGAG UMA N SO1GBIII10 N AS5739 661G25Mn NLED15 6WXGAG UMA N SO1GBIII10 N AS5739 872G32Mn NLED15 6WXGAG UMA N SO2G...

Page 209: ...S NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32...

Page 210: ...S NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mi N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32Mn N320GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 754G32...

Page 211: ...4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mi N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G...

Page 212: ... NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50Mn N500GB5 4KS NSM8XS McAfee 5 in 1 Build in AS5739G 874G50M...

Page 213: ...1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 754G32Mn SP1x2MMW SP1x2MMW N TCS4...

Page 214: ... N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS5739G 754G32Mn SP1x2MMW SP1x2MMW N N AS573...

Page 215: ...1x2MMW N TCS4E AS5739G 644G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 654G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 654G50Bn SP1x2MMW SP1x2MMW N TCS4E AS5739G 734G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 664G50Mi SP1x2MMW SP1x2MABG BT 2 1 TCS4E AS5739G 734G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 654G32Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 734G50Mn SP1x2MMW SP1x2MMW ...

Page 216: ...BG N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 874G50Mn SP1x2MMW SP1x2MMW N TCS4E AS5739G 742G32Mn SP1x2MMW SP1x2MMW BT 2 1 TCS4E AS5739G 742G32Mn SP1x2MMW SP1x2MMW BT 2 1 TCS4E AS5739G 874G50Bn SP1x2MMW SP1x2MMW ...

Page 217: ...MW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 874G50Mn SP1x2MMW SP1x2MMW N N AS5739G 743G25Mn SP1x2MMW SP1x2MMW BT 2 1 N AS5739G 743G25Mn SP1x2MMW SP1x2MMW BT...

Page 218: ...208 Chapter 3 ...

Page 219: ...ctions are tested under Windows XP Home Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 5739 series Compatibility Test Report released by the Acer Mobile System Testing Department Appendix B ...

Page 220: ... 2007B Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON Normal Type SANYO 8CELL2 4 Battery SANYO AS 2007B Li Ion 4S2P SANYO 8 cell 4800mAh Main COMMON SIMPLO 6CELL2 2 Battery SIMPLO AS 2007B Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON PSS SONY 6CELL2 2 Battery SONY AS 2007B Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON Normal Type SONY 8CELL2 4 Battery SONY AS 2007B Li Ion 4S2P SONY 8 cell 4800mAh ...

Page 221: ...0F SEAGATE N160GB5 4K S HDD SEAGATE 2 5 5400rpm 160GB ST9160310AS Crockett SATA LF F W 0303 SEAGATE N250GB5 4K S HDD SEAGATE 2 5 5400rpm 250GB ST9250315AS Wyatt SATA LF F W 0001SDM1 SEAGATE N320GB5 4K S HDD SEAGATE 2 5 5400rpm 320GB ST9320320AS Crockett SATA LF F W 0303 SEAGATE N500GB5 4K S HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS Wyatt SATA LF F W 0001SDM1 TOSHIBA N160GB5 4K S HDD TOSHIBA 2 5 54...

Page 222: ...M DDRIII 1066 1GB HMT112S6AFP6C G7N0 LF 64 16 0 065um HYNIX SO1GBIII10 Memory HYNIX SO DIMM DDRIII 1066 1GB HMT112S6BFR6C G7 N0 LF 64 16 0 055um HYNIX SO2GBIII10 Memory HYNIX SO DIMM DDRIII 1066 2GB HMT125S6BFR8C G7 N0 LF 128 8 0 055um MICRON SO1GBIII10 Memory MICRON SO DIMM DDRIII 1066 1GB MT8JSF12864HY 1G1D1 LF 64 16 0 07um MICRON SO2GBIII10 Memory MICRON SO DIMM DDRIII 1066 2GB MT16JSF25664HY 1...

Page 223: ...lti DRIVE 12 7mm Tray DL 8X TS L633B LF W O bezel SATA Remote Controller Fomosa21 RC804V B Fomosa21 Remote Controller RC804V B EU Formosa21 RC804V B Formosa21 Remote Controller RC804V B EN Formosa21 RC804V B Formosa21 Remote Controller RC804V B SC Formosa21 RC804V B Formosa21 Remote Controller RC804V B TC SB Chipset INTEL ICH9M SB Chipset Intel CS ICH9M Software N A McAfee Antivirus application Mc...

Page 224: ...N INTEL SP1x2MABG Lan Intel WLAN 512AG_MMWG Shirley Peak 5100 MM 897004 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG Shirley Peak 5100 MM 895361 INTEL SP1x2MMW Lan Intel WLAN 512AN_MMWG2 Shirley Peak 5100 ME enable MM 899541 INTEL SP3x3MMW Lan Intel WLAN 533AN_MMWG2 Shirley Peak 5300 ME enable MM 899545 BRAND Type Description ...

Page 225: ...formation on all of Acer s Notebook Desktop and Server models including Service guides for all models User s manuals Training materials Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed information ...

Page 226: ...216 Chapter 3 ...

Page 227: ...ader Failure 152 FLASH Utility 35 Flash Utility 35 FPC Cable 92 FRU Field Replaceable Unit List 169 H Hard Disk Drive Module 54 Hibernation mode hotkey 7 Hinge Covers 63 Hot Keys 12 I Intermittent Problems 154 Internal Microphone Failure 142 Internal Speaker Failure 140 J Jumper and Connector Locations 163 Top View 163 K Keyboard 67 Keyboard Failure 139 L LCD Bezel 88 LCD Brackets 92 LCD Failure 1...

Page 228: ...onents 209 Thermal Unit Failure 152 Top 163 Touchpad Failure 140 Troubleshooting Built in KB Failure 139 EasyTouch Buttons 151 Fingerprint Reader 152 Internal Microphone 142 Internal Speakers 140 LCD Failure 139 MediTouch Buttons 151 No Display 136 Other Failures 153 Power On 134 Thermal Unit 152 Touchpad 140 USB 149 WLAN 150 U Undetermined Problems 154 USB Failure Rightside 149 utility BIOS 27 35...

Page 229: ...Chapter 3 219 volume hotkeys 7 W Windows 2000 Environment Test 210 Wireless Function Failure 150 ...

Page 230: ...220 Chapter 3 ...

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