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Replacing the Base Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-101
Remove the Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-102
Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . 3-103
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8
Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Bluetooth Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Error Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
BIOS Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
POST Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
CHAPTER 5
Jumper and Connector Locations
Clearing Password Check and BIOS Recovery. . . . . . . . . . . . . . . 5-5
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-5
Performing a BIOS recovery. . . . . . . . . . . . . . . . . . . . . . . . . . .5-6
Summary of Contents for Aspire 4743Z
Page 1: ...Aspire 4743 4743G 4743Z 4743ZG SERVICEGUIDE...
Page 10: ...10...
Page 11: ...CHAPTER 1 Hardware Specifications...
Page 14: ...1 4...
Page 50: ...1 40 Hardware Specifications and Configurations...
Page 51: ...CHAPTER 2 System Utilities...
Page 70: ...2 20 System Utilities...
Page 71: ...CHAPTER 3 Machine Maintenance...
Page 74: ...3 4...
Page 82: ...3 12 Machine Maintenance 4 Lift the base door to remove Figure 3 9 Base Door...
Page 85: ...Machine Maintenance 3 15 6 Detach the bracket from the HDD Figure 3 14 HDD Bracket...
Page 87: ...Machine Maintenance 3 17 4 Pull the WLAN module out of the slot Figure 3 17 WLAN Module...
Page 100: ...3 30 Machine Maintenance 6 Lift the speakers from the upper cover Figure 3 40 Speaker Cable...
Page 106: ...3 36 Machine Maintenance 4 Lift the USB board from the lower cover Figure 3 50 USB Board...
Page 174: ...3 104 Machine Maintenance...
Page 175: ...CHAPTER 4 Troubleshooting...
Page 207: ...CHAPTER 5 Jumper and Connector Locations...
Page 215: ...CHAPTER 6 FRU List...
Page 216: ...6 2 Aspire 4743 4743G 4743Z 4743ZG Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 5...
Page 234: ...6 20 FRU List...
Page 235: ...CHAPTER 7 Model Definition and Configuration...
Page 236: ...7 2 Aspire 4743 4743G 4743Z 4743ZG 7 3...
Page 270: ...7 36 Model Definition and Configuration...
Page 338: ...7 104 Model Definition and Configuration...
Page 339: ...CHAPTER 8 Test Compatible Components...
Page 340: ...8 2 Microsoft Windows 7 Environment Test 8 4...
Page 351: ...CHAPTER 9 Online Support Information...
Page 352: ...9 2 Introduction 9 3...
Page 354: ...9 4 Online Support Information...